POSTED BY March 12, 2014 8:52 am COMMENTS (2)ON
A distant relative of mine , took a loan probably a personal loan or a credit card loan . While availing the loan , he gave my details ( without asking my permission ) and my fathers name & contact information ( without asking my father as well ) . We had no clue about the kind of loan neither any thing was informed to us by the bank ( HDFC in this Case ) . A few days back the collection agents from the bank started calling us through various sources and harassing us as the concerned person was not picking their call , neither was traceable.
Apparently he was in Orissa when he took the loan , then shifted to Kolkata. Co incidentally his Last Name matches with me and my fathers surname ”sengupta” . Bank officials assumed he is my brother or a family member and was harassing us every day with obscene calls and unwanted threats, mentioning we were legally bound to honour the loan.
With tho no other alternative, I started searching for the right connects and sent a stinker Email to HDFC Senior Management Team.
Just a few hours back , we received a few apology calls and emails from HDFC mentioning that they will investigate and stop the unwanted calls.
***sharing this experience as Maybe there could be someone who could also be suffering like me. ****