Jagoinvestor

September 22, 2010

Register Complaints to IRDA regarding Insurance matters

Do you face issues while dealing with your Insurance Companies ? Do they dont answer you on time or dont entertain your genuine concerns on time ? Are you having a problem with Claims or other issues with an insurance company ?

Should you Complain ?

Incase you are facing issues like unsatisfactory answers , no replies on time , delay in replies, taking matters for granted and not treating you properly, any misselling in Insurance, you can complain to IRDA about all this , its just a call away, hence better use the facility and dont feel like you are not powerful enough. You can also mail Insurance companies and cc the IRDA email id for complaints for faster and better reply, but only incase you are facing issues , dont spam them 🙂 . Here is a nice Video Advertisement from IRDA called IRDA – Apki Suraksha ke Liye . I hope they do things in real life also the way they show in video 🙂

Call centre

IRDA (Insurance Regulatory and Development Authority) has started a new service where you can approach by phone or E-mail and complain against your Insurer. There is a call centre started by IRDA for registering grievances on policy-related matters. The call centre will provide an easy and convenient way to bring complaints to the notice of the IRDA. the Toll Free Number is 155255 and Email for complaints is [email protected] . Before the complain, you can approach the Insurance Ombudsman where the dispute involves amount lower than Rs 20 lakh. You can find the contact mail address of the Insurance Ombudsman of your region from IRDA’s Web site.

Do you think its a good resource and would be of help to consumers or will fail just like other projects ? Comments ?sha

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NAMDEV RAJARAM GAWDE
NAMDEV RAJARAM GAWDE
7 years ago

i have taken loan from DHFL financial institution about Rs.30 lakhs, that time they have sanctioned Rs.336847/= additional income for premium forcibly though i have refused to them. After take over of loan when i have approached to cancellation of policy they refund me only 40% and 60% they have not paid . My questioned is why it is initially so much amount they have sanctioned me and why they have deducted my more then 60% amount from policy. under what section under IRDA act have such a provision stating sanctioning and collecting money from customer forcibly and after deceives me.

Suraj
Suraj
7 years ago

Dear Sir
I filled RTI And RTI Has given proper answer.
But Now Company is not listening.

They said RTI se kuch nahe hota he.
RTI is not relevant for us.

NOW WHAT TO DO AND WHERE TO GO

ahmed
ahmed
Reply to  Suraj
3 years ago

irda is merge with all the banks they two are involved in the scam. i have proofs of one of his employe harpeet bright.
all are fraud brpther and scammer to what you can do is make a file go to the nearest police draft them the scene even dcp office n even dispatch them too. when a police person will call them for query and finds they cheating easily section 420 is applicable for them

sampath
sampath
7 years ago

Hello one guy representing as insurance agent fooled my father and took upto 40 lakhs in last year promising big money. Now he is not returning any money and blackmailing my father for more money. As all the communication occured on phone, we have never seen the person and now not sure how where to complain and if any authority would help us. Please help us guiding in our case.

Dinesh chandra pandit
Dinesh chandra pandit
7 years ago

महोदय जी
मेरा पूरा नाम दिनेश चंदे पंडित हे और में श्रीराम लाइफ इन्षुरेन्स की भीलवाडा (राजस्थान) शाखा में सेल्स मैनेजर की पद पर दिनांक 23/82015 से कार्यरत था तथा दिनांक 20/8/2016को बिना किसी सुचना के भीलवाडा ब्रांच को बंद कर दिया तथा मुझे आज तक कंपनी द्वारा मुझे कार्य हटाने की कोई सुचना नही दी गई हे तथा आज तीन माह हो गए अभी तक मुझे कंपनी की तरफ से मेरी तनखाह भी नही दी गई है ।
इसलिए श्रीमान जी प्रार्थना है कि मुझे जल्दी से जल्दी मेरी बकाया तनखाह दिलाई जाय तथा मुझे इस् फर्जी कम्पनी से न्याय दिलाया जाय
मेरा कंपनी में एम्प्लॉयमेंट कोड DO 1193 था।

प्रार्थी
दिनेश चंद्र पंडित

Shailendr
Shailendr
7 years ago

19/08/2016 ko bajaj alianz ka medical policy 10 lac ka maine liya per aaj tak koi bhi documents nahi mila call ker ker ke paresan ho gya hu

v srinivasarao
v srinivasarao
7 years ago

If the Solvage buyer not transfering ownership of a car what can i do.Is it the responsibility of Insurance company to get it done or insurer

9440575915

sanjeev
sanjeev
7 years ago

Agent of insurance company gave false info about policy. What action can be taken against agent by me.

VIKRAM
VIKRAM
8 years ago

DEAR SIR,
I COMPLAIN TO I. R. D. A.
ON 14-MAY-2114AGAINST KOTAK LIFE INSURANCE FOR NOT PAY ME INTEREST FOR DELAY REFUND ON MY POLICE NO 01458184 CANCEL DURING FREE LOOK PERIOD .AND I.R.D.A. TOKEN NO IS 05-14-012671.
KOTAK LIFE INSURANCE INFORM ME ON MAY30 -2014. BY THEIR LATTER “WE SHALL HAVE AN AMUNT OF RS. 7308.67 REFUNDED TO YOU WHICH IS CALCULATED AT THE RATE OF 9% FOR 27 DAYS ( FROM 26-02-2009 TO 24-03-2009) ON THE REFUND AMOUNT OF RS. 10,97,805/-
AS PER THEIR LATTER RS. 7308.67 IS INTEREST TILL 24-03-2009 WHICH THEY WANT TO PAY ME AFTER 30-MAY.2014. SO I DEMAND INTEREST ON THE AMOUNT OF RS.7308.67 FROM 24-03-2009 TO THE DATE THEY PAY ME ABOVE AMOUNT.
UNFORTUNATELY KOTAK LIFE INSURANCE NOT PAY ME RS.7308.67 AND THE INTEREST ON IT TILL TODAY.
KINDLY PLEASE TAKE AN ACTION AGAINST KOTAK LIFE INSURANCE TO PAY ME MY REFUND RS.7308.67 WITH INTEREST FROM 24-03-2009TO TILL THE DATE THEY PAY ME REFUND.

THANK YOU.
VIKRAM PATEL

SUKHVINDER
SUKHVINDER
8 years ago

RESPECTED SIR

I WANT TO CANCEL MY URN NO BECAUSE NOW I AM NOT INTERESTED IN THE NEW INDIA ASSURANCE CO LTD., I HAVE NOT TAKEN MY EXAM
SO PLEASE CANCEL MY PAN NO IN IRDA PORTAL AS SOON AS POSSIBLE

URN NO- NIAI2411150037

Akash Vyas
Akash Vyas
8 years ago

Sir I was an Advispr in Relaince Life Insurance I have not recieved an noc

chandankumar
8 years ago

महाशय
मेरा अभिकर्ता कोड 00523/5001 है मैने अक्टुबर 2002 मे एजेंशी लिया था । लेकिन अक्टुबर 2014 मे एजेशी रिनुअल नही करा पाया।बारह रहने कि वजह से मैने सितम्बर 2015 मे अप्लीकेशन दिया धारा-44 केलिए। लेकिन सितम्बर 2015 से ही रिनुअल कमीशन सुरू हुआ। दिसम्बर 2015 से फिर रिनुअल आना बंद हो गया।तथा मैं अपना बकाया रिनुअल नम्बर 2014 से अगस्त 2015 तक के कमीशन के लिए कई बार आवेदन दे चुका हूॅ लेकिन मेरा रिनुअल नही मिल पाया जबकि कोई बकाया मेरे उपर नही है। अतः आग्रह है कि इसका समाधान करे।
चंदन कुमार
कोड- 00523/ 5001
शाखा- गुलाबाग

anshu
anshu
8 years ago

Dear sir,

I am agent of Apollo Munich Health Insurance Co . LTD. I took code in Sept 2015.
I login so many policy , but company branch manager is cheating with me. he transfer some business to his friend code. please help me what i do. he also called customer so many time due to his calling 1 customer is apply for cancel the policy. branch manager also share all my client data to his friend .his friend is calling on all my data.
please help me

karthick
karthick
8 years ago

Hi,
I have one doubt, my wife was 9 months pregnant and admitted in hospital for dengue fever treatment ,taken treatment for 1 week and doctor advised to do emergency delivery and we accepted it,I have medi claim cover for 9 lac rs in that maternity benefit is 75000 only,expense for dengue treatment is 40000,the hospital has provide the overall bill only combining both dengue treatment and maternity treatment for 125000.with this bill can i claim for both, will the insurance company approve.

Ashish
Ashish
Reply to  Jagoinvestor
8 years ago

Manish you r rigth. But make sure karthick you will have to fill both claim form seperatelly

GYANENDRA
GYANENDRA
8 years ago

This is my Policy No 03128204. This is Fraud Signature in this Application Form.
Please Refund of my Money.Otherwise I will Approach In Media, Public Disclosure, Advertisement etc.
Mr Rajan Goswami sold me Fraud Policy. Please take legally action against this Rajan Goswami.Otherwise I will Approach to the court against This Company. which have required this type of Fake People.

I am Giving you his Address & name:

Mr Rajan Goswami
9990650921
Father Name : Mr Ramesh
9810431674
Address : AB-303, AMARPURI,
PAHARGANJ, NEW DELHI

I Humble Request you, Please help me for refund of my money. Please take legally action against this Rajan Goswami its very urgently.

Rgds,
Gyanendra Kumar
DOB – 01-07-1969
Address – D-349 VILLAGE RAISPUR NR – WATERNITY SANDHYA NAGAR SEC-23 GHAZIABAD – 201001
Ph – 7838040362

Chandan
Chandan
8 years ago

I had taken car insurance from reliance. It has been more than 35 days and they have not started repair work on my car. Earlier they were not able to decide whether the car should be a total loss or repaired than they said that it will be repaired and now although car is at cashless garage they are asking me to make advance payment fir repairing of car. It seems qs if they are avoiding liabilty because surveyor speaks different things all the time like once he said you get it repaired at some local garage so that rpair expenses are less.
I dont know whom to approach because already so many letters written to reliance. They dont reply if they reply it is only one line we will look i to the matter.

Kindly help me .what is the irda complaint email id

Jayakumaran
Jayakumaran
8 years ago

As a senior citizen-cum- non pensioner, I write this mail. I find that most public-sector insurers issue Health Insurance cover policies to various Public sector Banks/PSUs without imposing conditions on claims like Limit, sub-limits, co-payment, exclusions etc (taking low premium from Banks/PSUs only and not from retired employees) whereas they collect very high premium from people like me and also impose conditions listed above.
My question is how this discrimination is allowed by IRDA for claims between these two category of people?
I expect a convincing reply mail on this.
Thanks.

sukhdeep singh
sukhdeep singh
8 years ago

I am writing this mail to HDFC management and IRDA with some hope so that they can understand “How a genuine buyer feels” when Insurance companies charge money with fraudulent means. In an era of mass media and social media if HDFC continues to charge money fraudulently, trust me they will spoil their image and spread negative word of mouth in market.

I would like to share my HDFC life Insurance’s buying experience with HDFC management and IRDA because I feel customer has a right to show their concerns to top management so that they can also understand how exactly brands get fail and spoil their image if they don’t care about their customers and do unethical business.

I have purchased an online term plan from HDFC (Proposal No.7862117) for 12000/- (Approx). After buying as per terms and conditions I was supposed to get my medical done so I had given my blood samples and got my medical examination completed. Last week I received a mail that due to “Elevated Liver functioning” and some problem with some reports, your premium will increase by 7000 (Approx). Later, I had approached the HDFC customer care and they said they don’t have any details regarding this and told me to write to them and they will get back via email. Moreover, in spite of my asking numerous times to share the reports on basis of which they have increased my premium, I have still not received any response in this regard. Thus, Today I have again done all my liver related medical tests in which I have not found any issue related to my health.

At last, I am looking forward to get the policy at the committed premium in the beginning or else let me know the valid reason for increase of premium.

sukhdeep singh
sukhdeep singh
Reply to  sukhdeep singh
8 years ago

Could you reply an answer to my email I.D

[email protected]

[email protected]

Bandana
8 years ago

Order of the Insurance ombudsman dated 15.05.2015 with award no. IO/KOL/A/LI/0043/2015-16. Inspite of the fact that the Insurer (Aviva Life Insurance Co.Ltd.) has received my consent letter on 01 08.2015 (Speed Post), I am yet to receive the payment as awarded, pushing me to further anxiety not to say of huge loss.

Kindly exercise your power so that the payment may be expedited by the insurer.

Deepak Pokhriyal
Deepak Pokhriyal
8 years ago

I m cheated by sbi subhnivesh insurence policy.
HOw will.I get my refund back

Pankajtanna
Pankajtanna
8 years ago

hi

i am dissatisfied customer from exidelife insurance co ltd never purchased any policy from exidelife insurance company.

regards,

Pankaj Tanna 9879499966