How to find your Income Tax Refund Status Online

POSTED BY manish ON January 19, 2012 COMMENTS (363)

Do you know how to find your income tax refund status online? Yes, there is a simple way of finding out the status of your income tax return online. A lot of people are clueless about the refund status!

Now, one can just enter their PAN number and the Assessment year for which the refund status is to be known and get the status update on a click of a button.

check your income tax refund status online

How to check Income tax refund Status Online

All you need to do is go to this website and enter your PAN number and choose the Assessment year and click on submit. This will give you the current status of your income tax refund. You can also track the status of the income tax refund by contacting the help desk of SBI’s at toll free number: 18004259760 or email them at itro@sbi.co.inor refunds@incometaxindia.gov.in

Note that the income tax refund is valid only if you file your income tax return on time. If you delay the income tax return filing, in that case you will lose the interest on your refund money. I hope you know that filing your tax return online helps one to get tax refund faster than offline return filing.

What can be different types of Income tax refund Status?

1. Change in address

A lot of income tax refunds get dispatched at right time, but they go back because of the change in address. A lot of people keep moving from one place to another and because of this the income tax refund status shows “Refund Cheque returned because of change in address” reason in the status.

Look that the snapshot below

income tax refund wrong address status

2. Cheque Encashed Status

In case one has already en-cashed the cheque which has come for income tax refund, and then he will see the following message in the status box. If you see this and haven’t already got the cheque – you are in problem!

There can be other status also depending on the situation. The above two status’s were just for demo purpose.

income tax refund encashed status

Some Important Points about Income Tax Refund

  • The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). So State bank of India sends the income tax refunds
  • Refunds are generated in two modes i.e., ECS and paper. If the taxpayer has selected mode of refund as ECS (direct credit in the bank account of the taxpayer) at the time of submission of income return the taxpayer’s bank A/c (at least 10 digits ) and MICR code of bank branch and communication address are mandatory. For taxpayers who have not opted for ECS refund will be disbursed by cheque or demand draft. For generation of refund through paper cheque bank account no, correct address is mandatory.
  • The status of the refund would be available for tax payers, only 10 days after the refund has been sent by the Assessing Officer to the refund banker.
  • Refund status can be viewed only if you have received an acknowledgement from the IT department of having received the ITR form.

Did you check your Income tax refund status? If No, then check it soon and let us know what is the status?

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363 replies on this article “How to find your Income Tax Refund Status Online”

  1. sanjay says:

    I had not submited ITR in 2013-14 & 2012-13. Now how can I process?

    1. Hi sanjay

      This query belongs to CA domain, hence we are not the right people to comment on this issue.

      I suggest you get in touch with a CA for this in your city.

      We also have a CA partner incase you want to explore that, Just fill in your details here and they will give you a complimentary call back

      https://www.jagoinvestor.com/pro

      Manish

  2. PRAMOD says:

    submitted returns in the month of 1 June 2016 till now refund amt has not been received. ITR refund status show
    Your assessing officer has not sent this refund to Refund Banker.
    If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status .How to know the statusir please leat me inform
    Regard
    Pramod Tiwari
    PAN NUMBER (ARPPT0345P)

  3. Dhruva says:

    Hey Manish,
    I filed my return about 10 days from now. I set the refund via ECS, but the activity shows nothing more than EVC accepted. Shows up as ‘Not determined’ at the Refund Status. How long should I be waiting before taking any further action.
    Thanks in advance.

    1. You should wait for some more days and check with income tax department on this using RTI

  4. Sachingupta says:

    Sir i recieved my refund cheque but a/c no. Printed on check is my firm current a/c now what can I do

  5. Meenakshisundaram says:

    My father submitted returns in the month of jun-15 till now refund amt has not been received. ITR refund status show
    Your assessing officer has not sent this refund to Refund Banker.
    If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status. why it is taking nearly 6 months .How to know the status

    1. Hi Meenakshisundaram

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  6. Anil says:

    my refund is more than 50k so they sent a cheque for that. But my PAn is having my old address. It returned from there. Then I created re-issue request again they sent cheque on that wrong address. How can i tell them my right address. Or the worst thing I need to create a new PAN card with address corrections???

    Any idea?

    1. YOu will have to first change your address in PAN I guess and then they will send it to right address

    2. Vardhamaan says:

      Hello Anil, can you please update us whether the refund cheque was sent to the address that was present in the PAN database or the address that you mentioned in the IT returns? Didn’t you create the reissue request with different address (there’s an option to specify the address you want)? And last question – what is the current status of your refund? Sorry for multiple questions but your response will really help me expedite my refund as its in process and I too have old address specified in my PAN card.

  7. Kunal says:

    Hii sir
    M dr kunal sanghvi.. My itr ws filed on 31st august 2015.and they have received it on 22nd september..just want to know when they will send my refund..i have chckd my refund status also..its showing not determined

    1. Hi Kunal

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  8. balu says:

    Dear sir,
    My name is balanjaneya reddy bandi
    Pan number :BCAPB8945A
    I have send my refund application to cpc Bangalore.They have revived my application on 17 aug 2015.Now nearly 3 months still i have not revived my refund.How much time it will take for refund sir?

    1. Hi balu

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  9. Niliansh says:

    Sir, I find my status at ITR as “ITR processed” still refund has not been initiated…I wanted to know how long does it take for refund into the mentioned bank a/c.

    1. Hi Niliansh

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  10. Bhavani says:

    sir my e filling was done on 06.08.2015 & ITR -V was received on 24.08.2015 so how much long time it will take for refund ?

    1. It would take few months time

  11. Anjali says:

    ITR was submitted on 20 August and also EVC accepted on 24 August, but till now there is no action. What to do?

    1. Hi Anjali

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  12. Shankar says:

    Tax department is found to be very prompt in making refunds. I filed my e return and e verified with aaadhar card on on 26.08.2015 and refund was credited on 07.08.2015 to my bank account. Kudos to ITD.
    GAURI SHARMA

    1. Thanks for sharing that Shankar

  13. Zothankhuma says:

    Hi Mr. Manish,
    I’ve got my refund cheque and can i cash it at any SBI branch? Or do i have to cash it at my home branch which is at SBI Guwahati University Branch.? By the way I left Guwahati few years back as i have completed my college. I did not transfer my account to my present work place.

    1. YOU CAN DEPOSIT IT IN ANY BRANCH

  14. Ravikumar says:

    I received IT refund cheque from SBI with wrongly mentioned Name “Ravi sappam Loganathan kumar “ with correct account number and PAN . Correct Name : “Ravikumar Sapram Loganathan. Can anyone please let me know is to possible to encash.

    1. You cant unless the bank account is in same name. Check with bank on this if it will pass through . Ask for another cheque now

  15. Namrata says:

    I have filled my ITR 3 months back .I have received the acknowledgement and even check my ITR status on e-filing website.There its showing “itr processed refund determined and sent out to refund banker” status. But when i checked it on the above mentioned link(on this website) , it is showing ” Account Description Incorrect : Unable to credit refund as the account description (10 for savings account, 11 for current account and 14 for cash credit account) provided by you is incorrect” . Can you explain what this means.

    1. Hi Namrata

      This is very specific query which you should follow up with the concerned authority only. We wont be able to comment on that

      Manish

  16. lalremruata says:

    Sir
    My account no is20231233239 sbi i like to refund my income tax money and pan card no is ALHPL 2306A

    1. Hi lalremruata

      Your cases is a bit complex and I think we are not the right people to comment on it.

      My suggestion would be hire someone who is professional in this area and consult them

      Manish

  17. JAMIL says:

    SIR MY PAN -AMAPJ1692D MY TAX REFUND PENDING 2013-2014 I HAVE ALREADY SUBMIT ON LINE . WHICH PERSON APPLIED. HE IS NOT TELLING ME PROPER. SO PLZ CHEK MY STATUS. I HOPE YOU WILL DO IT.THNX

    1. Hi JAMIL

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  18. Bahar Ahmed Laskar says:

    my income tax return amount

  19. Anil Kumar Singh says:

    itrefund status

  20. CHETANKUMAR says:

    2011-2012 NOT ISSUED TO MY REFUND MY PAN NO TO – AZKPP5865F PLESH TO HELP IS MY REEFAND

    1. Hi CHETANKUMAR

      Your cases is a bit complex and I think we are not the right people to comment on it.

      My suggestion would be hire someone who is professional in this area and consult them

      Manish

  21. Ranjit Singh says:

    Hell Sir I am filling the ITR 2013-14 in the month of june 2014 but when i check than this message is come . please intimate which person i am try to talk Thanks
    a. Your assessing officer has not sent
    this refund to Refund Banker.

    b. If this refund has been sent by
    your Assessing Officer within the
    last week, you may wait for a week
    and again check status.

    1. Hi Ranjit Singh

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  22. Vijay Vasudev says:

    Hi Manish,
    My refund for year 14 /15 is remarked as” Not determined”…What does this mean…and when will this be processed.

    Thanks
    V.Vijay

  23. vishal gupta says:

    Refund cheque CMPP3693850 Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund. Feb 28, 2011 EY224907237IN

    From 2010-2011,i have this information,what should i do in that case.

    1. Hi vishal gupta

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  24. Vijay Vasudev says:

    Hi All,
    Pl suggest, How do I opt to get my income tax refund through direct account credit instead of cheque mode….

    1. Its not possible . Its given via cheque only

  25. Balasaheb Sathe says:

    SSTATUS Refund for ack No 376213581300914
    PAN No ABCFS2261E

  26. amit kumar das says:

    dI have not my TDS RETURN. My PAN CARD No. AWHPD4360R.
    Pls send me my status

  27. subramanyam says:

    Hi All,

    My e fill it form received by Bangalore IT office on 13th jan 2015 still I am not received my IT refund amount. May I know whom I need to contact to check for the refund status.
    In this article contact numbers for Bangalore office is not working.
    18004252229

    Thanks
    Subramanyam

    1. Hi subramanyam

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  28. SARIT says:

    Hi Mr Manish,
    Could you please guide me :
    I am staying aboard from last 6 months, and my tenant got letter for me but he didn’t check, now I checked and found that it was a SBI cheque from IT department as tax return for the year 2011-12.
    But the validity of the cheque is 90 days which has already pass.
    Could you please let me know how do I apply for re-issue of chque from IT department? what is the procedure?
    Thanks
    sarit

    1. Hi SARIT

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  29. sreeni says:

    Hi All,

    normally it returns refund amount how many days took the process.

    i provided my bank details it is directly credit my a/c or any other process.

    1. I not sure of your question

  30. amit pansare says:

    Dear sir,

    I would like to inform you that i have received income tax aknowledgement on dated 09.01.2014 but till date i have not received refund amount kindly tell me how much time taken for refund the amount.

    Thanks
    Amit pansare

    1. Hi amit pansare

      There is timeline as such. Please file a RTI for this

  31. Sushma says:

    Hi Manish,

    I have file dmy returns for assesment year 2013-2014 ont ime but sent ITR-V after due date. how can I get my returns, is it possible to file them again? Thank your for your time.

    1. Sushma

      Yes you can file them again. I think you need to catch up with a good CA and complete this task. Let me know if you want to talk to our tax partners for their service.

      Manish

      1. Sushma says:

        Thanks a lot Manish. Please leave contact details of your tax partners.

        1. Hi Sushma

          I already connecting you to them !

  32. TARSEM KUMAR says:

    Dear Sir,

    My name is Tarsem Kumar ,ITR Fill 20.7.2014 not received in refund today waiting for since long back. When its going to refund?
    And when i am tracking these 2 things are appearing. I am totally confused sir.Please give any suggestion to get that amont. My pan number is ALPPK1726M
    a. Your assessing officer has not sent
    this refund to Refund Banker.
    b. If this refund has been sent by
    your Assessing Officer within the
    last week, you may wait for a week
    and again check status.

    1. File a RTI now in your case and ask for the status. That would speed up the process.

  33. LAKSHMI says:

    Hi Manish
    My name is lakshmi ,applied for offline tds refund.i am waiting for since long back. When its going to refund?
    And when i am tracking these 2 things are appearing. I am totally confused sir.Please give any suggestion to get that amont. My pan number is AHDPL5276B.
    a. Your assessing officer has not sent
    this refund to Refund Banker.
    b. If this refund has been sent by
    your Assessing Officer within the
    last week, you may wait for a week
    and again check status.

    1. It means that income tax department has not yet processed it . I think now its time for you to raise a RTI query ! and ask for the exact status !

  34. Richa Gupta says:

    From where can i view my Income Tax Refund Intt?
    Kindly guide.

    1. There is no portal like that where you can just login and view it . You must have applied for the tax refund while filing returns . Now you need to find the status of it and the best way to do that is using RTI !

  35. Neha garg says:

    sir, i have filled an ITR and filled an wrong bank account no. or IFSC bank code and my refund is not deposited due to this problem. plz help me out

    1. Neha

      the best thing you can do is to file a RTI to Income tax department on this and ask them the next steps !

  36. Varma says:

    HI All my uncle return was processed and the status show as “return processed and sent out to refund banker”.But when i checked online refund status in tin nsdl it shown as following
    Others – Paper refund was cancelled or electronic credit rejected by the bank of the assessee with the reasons others. Contact your assessing officer for fresh release of refund. Now What to do with this?
    Thanks in Advance.

    1. I think you should now file a RTI on this .

  37. dattatreyahg says:

    Sorry, I forgot to mention above that there has been no change in either Address or Bank details in my case. This site shows that there is no instruction for Refund from ITO(or words to that effect)

  38. dattatreyahg says:

    After going thro’ this site,I came to know, only now, that I can see these details. 1) After going thro the Refund details for all A/Ys from2005-06, I find I have not been given Refunds for A/Ys 05-06, 06-07, 12-13, 13-14 and 14-15 though some amount in each year was due. I have received Refunds for other A/Ys. What does it mean and what I should do? 2) These Refunds do not mention Principal Amount & Interest element separately. How do I get to know this, as I understand that I have to include this interest as my income in the year of receipt & pay tax on it?

    1. Hi Dattatreya

      I think now you should take professional help of a CA who can help you get all the refunds in proper manner. Let me know if I should connect you to a CA ?

  39. SARAT says:

    HI MANISHJI,
    I am Sarat Chandra Ghose,My PAN is AIAPG5586D.My address in my PAN detail and in my profile in income tax department is as below,
    SARAT CHANDRA GHOSE,QRS No-8, BLOCK-9,TYPE-II, 2ND POSTAL COLONY, VANIVIHAR,SAHEED NAGAR, BHUBANESWAR-751007,ORISSA.
    But in ITR V from CPC Bangalore ,some portion of address (2ND POSTAL COLONY, VANIVIHAR,SAHEED NAGAR,) is missing and also most important part PIN is shown as 751010 in stead of 751007.

    For the above reason my refund cheque for AY-11-12 has returned twice stating that there is no such address.I am surprised how this could happen?I am trying to contact CPC on toll free number but there is no response. Pls. help me how to overcome this difficulty.Hope for a quick reply,

    Regards,
    SARAT

    1. Now its time to use the RTI in your matter . Use RTI and get your answers from them

  40. S.VENKATARAMANI says:

    Dear sir,

    i filed my income return on sept2013 forb theyear 2012-2013.due wrong

    address the payment was returned.Regardingthis imetthe assessing officer several time the reply was ihave already forwarded the addressbymail and itisapproved.
    andyouwill in 15 days .But it is more than 8months ,iam yet to receive any reply
    what i have to do tosolvethis problem

  41. ratiram karu rane says:

    dear sir,
    my pan card no.AABAj0461E jaidurga majoor sahakari sanstha maryadit gothangaon rg.no.1416.dt.05-01-2009. i have submitted itr for 2012-2013 dully recived by you but i dont receid my refund as yet i therefor requst you kindly send my refund in my bank account.
    thank you.
    ratiram rane.

    1. You can file RTI for this

  42. sushil kumar says:

    Dear sir,
    my pan card no. is ARIPK4294p & my date of birth is 15.02.1970. i have submitted ITR for 2013-2014 dully received by you but i don’t received my refund as yet
    i therefor request you kindly send my refund in my bank account.

    Thanking you
    sushil kumar

  43. Vijay says:

    Twice I applied for the refund reissue request. Both time it was rejected without any reason. What should I do now?

    1. Vijay says:

      1622386250 ACK NO: 25th July
      1636962282: Ack No : 28th July

  44. Bindu R says:

    Hello Sir,

    I have filed IT returns for 2012-13 & 2013-14 online. I have doubt whether I submitted IT return for the year 2011-12. I did not submit it through online. How can I check this.
    Could you please help me!

    Thanks,
    Bindu

    1. Do you have the acknowledgement ?

      1. Bindu R says:

        No I don’t have acknowledgement only for that year with me. That’s why I am confused.

  45. YAZHINI.G says:

    dear sir,

    when i checked below mentioned status has come , what i do

    Your assessing officer has not sent this refund to Refund Banker.
    If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status.
    Note:-
    Please contact your Assessing Officer.
    Insist on Computerised Challan Counterfoil from bank for tax deposited.

    1. The best way you can get a proper reply would be through RTI !

  46. Dr Nalam Seetaramji says:

    Dear Sir, I missed a refund cheque and the status showed addressee not found. This was the status for some days. It was in the year 2011. Now I do not see any status and I did not receive refund. I appealed to the concerned Assessment Officer of my region without any result. What shall be my course of action to get refund?

    1. Now better file a RTI to get this resolved . You will surely get benefitted !

      Manish

  47. Pooja says:

    Hello Sir,

    I filed my IT return online for assessment year 2013-14 on 1/8/13 and received ITR-V receipt on 19/8/13. Last year I got refund in Nov. Till date I didn’t get refund for AY2013-14. I checked refund status on NSDL site, it showing that
    a. Your assessing officer has not sent
    this refund to Refund Banker.
    b. If this refund has been sent by
    your Assessing Officer within the
    last week, you may wait for a week
    and again check status.
    What to do?

  48. Shivakumar A says:

    We file returns on time but there is any time limit for returning the refund?

    Sometimes IT department takes months together for refunds.

    1. Yes Shiva

      It gets late a lot of time, but when its late, you also get interest on the amount

  49. RAJU says:

    Thanks MANISH Ji for ur kind advice!!!!!!!!!!!!!!!!

  50. RAJU says:

    Hi, I was being deducted excess of Taxable income during 2011-12 year, but due to some family problems, I could not apply for Tax Refund. Now can I apply for this right now.
    Although I tried but it is displaying:
    Your assessing officer has not sent this refund to Refund Banker…………..

    what to do now? Please give advice/suggestion!!!!!!!!!!!!!!

    Raju

    1. Have you already filed for it in tax returns ? My suggestion is that you get in touch with a good CA on this .

  51. Asheesh Mathur says:

    As per the web site, the refund has been processed on Jan 03, but the amount is not yet reflected in my account after 06 days. Also the date is incorrect it says Jan 03, 2013 instead of 2014.

    What to do now ?

    1. RTI filing is the best option you have now !

  52. Manju says:

    Hi, I filed my IT returns for assessment year 2013-14 on 3rd July 2013 and for the next month i received ITR-V receipt with the acknowlodgement number. If i check the status of my refund in the site ( https://tin.tin.nsdl.com/oltas/servlet/TaxRefundStatus ) its showing that ” Your assessing officer has not sent this refund to Refund Banker.” and ” If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status”. For this what should i do , Anyone let me help.

    1. Better file a RTI asking for the status and when you will get the refund . It will get processed faster !

  53. Lalit says:

    The Assessing Officer has processed your refund and forwarded to SBI for dispatch.

    How long does it take from this status to the money coming in the bank account.

    1. Lalit says:

      Got it in 2 days.

    2. You need to now file a RTI with SBI on this or with Income tax office, It can take anywhere from weeks to many months without it

  54. Trinad Swamy says:

    hello manish ji my cousin has filed income tax return for the year 2012-13 manually (offline), but the refund has not been received till now. Please advise me how to know the refund status for the it returns which was filed manually.

  55. Tirlochan Singh says:

    hi, my refund cheque for the AY 2012-13 has returned due to change of my address the refund status is showing like:-No such Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent.
    How can I get my refund now.

    1. You will have to now get in touch again with tax department (try RTI now) and ask how to get the refund cheque again !

      Manish

  56. chaitra says:

    Hi Manish,

    My refund status id showing as No demand no refund.. can u pls let me know what that means.. My money will be refunded or not if my status is no demand no refund.?

    1. Please file RTI on this . Because only the department will be able to give exact status and RTI will speed up the whole process !

  57. Bhasker says:

    Hi Manish,

    I had filed my IT return for assesment year 2009-10 manually and was supposed to get Rs 5076/- as a refund but till date I had not received the amount. When i check the status online is says –

    Your assessing officer has not sent this refund to Refund Banker.

    Could you please let me know what I am supposed to do now.

    1. YOu should file a RTI for this now and get the status !

  58. Sriramkartik says:

    Hi Manish

    In my experience, I have not used RTI but still have got some hard nuts to crack.

    1. USe pgportal.gov.in .. This is the Indian govt portal that routes all grievances to respective departments.. The IT department has 2 month timeframe to respond to your grievance.

    2. Simultaneoulsy, involve the IT Ombudsman either through written letters or email.. Do keep following up on email / phone.

    3. Keep pestering your AO for a response. IF physical visits are not possible, try and get the landline number of the ITO and the commissioner and keep following up.
    If its CPC, do not use the helpline but call up 080-25186901 and keep faxing ITO HQ on 080-25186919 once every week for a response.

    Do note that the department responses can be exteremely vague (“in process of being informed” does not give a time-frame) so you need to keep pushing (pestering/ “following up”).

    1. Thanks a lot for those tips , didnt knew them !

  59. Gnanavalli says:

    2012-13

  60. Meera says:

    how to find status when amount of refund by ECS is different than ITR filed

    1. The best thing would be to get the information by filing a RTI

  61. ANIL KANT THAKUR says:

    Respected sir,
    I received a cheque of Rs.13711 as refund for the 2012-13.but unfortunately name mentioned in cheque was wrong .the correct name is ANIL KANT THAKUR but cheque was issued with the name of RAMA KANT THAKUR. my PAN NO.is ACLPT 8428Q . cheque no is 269850 dated 21 jun 2013.

    1. File a RTI and ask them for reissue of cheque !

  62. Sunil says:

    Hi Manish,

    I can see the below status :

    ECS 1184440103 Unable to credit refund as the account number provided by you is incorrect

    I sent out mail to IT dept with cancelled cheque but now they are asking me to provide them rent receipts along with form 16.

    Please guide.
    Thanks.

  63. MOHAN SHARMA says:

    Sir,
    My Refund 2012-2013 chaque has been not recieved till date. Please send me cheque as soon as possible on same address .
    PAN No – BCHPS1262C

  64. Mr Sanjay Kumar says:

    Sir,
    My Refund chaque has been returned by Postal department. Please send again same cheque on same address or let me further action please.
    PAN No – ASBPK5165D

  65. AMITA SHETTY says:

    Dear sir/madam,
    My husband Mr. Suresh Shetty is not receiving his refund amount in time it is been pending for the assessment year 2009-10, 2010-11, 2011-12 & 2012-13.
    He has checked with his C.A. but even they are unable to find out what the problem persists. I request you to please check into this matter and suggest me for the solutions.

    Waiting to hear from yourside.
    Thks & Rgds.,
    Amita Shetty.

    1. you can only get the solution now with help of RTI , check this – https://www.jagoinvestor.com/2013/01/income-tax-refund-status-online.html

  66. Veerendra says:

    Hi Manish,

    Thanks for a very helpful post again!

    I have updated my Pan details after reading this article and now my address is updated in their records 🙂
    My refund cheque was returned because of wrong address on Feb2011. Now what I have to do to claim the same tax refund ?

    Thanks,
    Veerendra

    1. You should file a RTI now and check on the process by them itself so that there is no confusion again !

  67. mvaditya says:

    Dear Manish,

    what do you mean by Demand determined status that is displayed in the Refund/Demand Status link in the Directorat of Income tax website

    1. I am not sure on that , please check it out on our forum – http://www.jagoinvestor.com/forum/

      1. Sriramkartik says:

        A Demand Determined indicates that there are tax dues remaining to be paid based on the assessment of your ITR. You can get further details by clicking on the Outstanding Tax Demand link on incometaxindiaefiling.gov.in .

        1. Thanks for sharing that with all of us !

  68. veera says:

    Hi Manish,

    I submitted my IT returns via an agent on 19-Jun-2012 and I have not received any refund yet.

    Status in online is showing as – “Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund”.

    when I submitted IT returns, I opted “Credit to Bank Account “option. I was wondering why did they send cheque.

    I found an email-id(refunds@incometaxindia.gov.in) in their website and when I sent an email to this email-id, it was bounced back.

    Could you please me the next steps in this matter?

    Thanks,

    Veera.

    1. I think unless you file a RTI , you cant be sure of the status !

      1. Sriramkartik says:

        I have been selecting ECS refunds in all my returns of the past 6 years. but all refunds have been made by paper cheque. The only use for account number entered in the ITR is that the same is printed on the refund cheque so I am forced to deposit in the same bank account.

        If you have received an expired cheque, you will need to apply to IT deptt and request for a fresh cheque to be issued. This is not possible to be done through email.

        If you have not received the cheque but the status shows expired cheque, you can also write to the local IT Ombudsman for redressal..

        1. Thanks for that information

  69. radhakant singh says:

    dear manish i am working in health dept in uttarakhand i have send my ttrefund 6/01/2013 till i didnt get my refund my pan AVZPK8106B year ntlyrge2012-13 plz reply urgently

    1. file a RTI for this

  70. tanny says:

    i have got VRS – Voluntary Retirement Scheme from my company on 2012 so some income tax was deducted from VRS money given to me by company so we have claimed return file to get some refund and after enquiring at bandra income tax office on 5th apr 2013 they said that TDS ie 26AS is not showing in their system whereas 30 out of 50 people in our company have got refund please help sir .

    1. This is a complicated issue , please meet a CA

      1. Sriramkartik says:

        If your problem has not been solved –

        1. You would have received a Form 16 for the tax deducted that includes tax deducted on the VRS amount.
        2. Enclose a copy of the above form 16 with an application to your AO for “Inclusion of TDS amount for AY xxx”.
        3. Meet your AO concerned, explain the situation to him and ensure that he updates the data properly on the system. May require more than 1 visit and will require lots of waiting (patience)..

        All the best!!

  71. Ankur Pathak says:

    Hi Manish,
    I had filed my IT return for assesment year 2008-09 manually and was supposed to get Rs 2141/- as a refund but till date I had not received the amount. When i check the status online is says –
    Your assessing officer has not sent this refund to Refund Banker.

    Could you please let me know what I am supposed to do now.

    1. File a RTI now and I am sure it will be with you in couple of weeks

  72. lalit vishwakarma says:

    Please know us if i pay my parent LIC premium, shall i get the rebate from IT.

  73. Rajkrishnan says:

    I dont have the IT returns or the FORM 16 with me for the previous 3 years. How to get it online or my other means?

    1. Try it with RTI ..

  74. RAMAN CHADHA says:

    Dear Manish

    I hv submitted my returns for the AY 2011-12 & AY 20112-13 for refund on 24/1/13. But I am not able to see the status pls guide. PAN ADNPC4617K

    1. You will get the correct info by filing RTI now

  75. S.Bharanidharan says:

    Dear Manish,
    I’m working as a Managerial position in one of the MNC company and every year, as a company they will deduct my TAX from my salary! From the year 2008-09,2009-10,10-11,11-12, i couldn’t file a Tax returns from the IT?
    Now, is it possible to claim my Tax deducted amount?
    Pl advice !!
    PAN :AHNPB3095L

    1. What do you mean by claiming back tax deducted ? Dont you have to pay the tax ?

    2. praveen trp says:

      If u want file you can file for Last 2 assessment years (followed by cureent period) ONLY….

  76. Mohammad Rizwan Ansari says:

    Hi Manish,

    I am getting following message after putting pan no. ASMPM5451H.
    for year 2012-2013.
    Reference No. CMPQ7452223.
    Speed Post Ref. no. EA741893531IN.

    Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund.

    can you please help me on this.

    thanks & regards,
    Mohammad Rizwan Ansari

    1. BEtter file a RTI now and enquire on this

  77. AMAN SETHI says:

    i am aman sethi.my PAN IS ABJPS5267P.I HAVENT GOT MY IT REFUND FOTR THE YEAR 2009-10 YET.KINDLY ADDRESS THIS.IT

    1. How can we do this ?

  78. HARISHCHANDRA T WADHWANI says:

    I HAVE NOT RECIEVED I T REFUND OF ASS.YEAR2011-12 MY PAN NO-AACPW8038Q

    1. What can we be of any help here ?

  79. Shobha says:

    Hi Manish,
    I hav receivd my 12-13 IT return however my past 11-12 status shows that :- Your assessing officer has not sent this refund to Refund Banker. If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status

    Pls suggest I have been filling IT returns regurly but never received returns from year 2007.. How to claim all pending amount. Pls guide

    1. The best thing would be to use RTI on this now and ask all your doubts – read my today’s article – https://www.jagoinvestor.com/2013/01/income-tax-refund-status-online.html

  80. Bhavana says:

    Hi! Manish,

    It has been nearly one and a half year that my parents have not receive their IT return. They have shifted to a different state now. The state where they submitted the IT form still has the same bank account. The form was submitted manually. They found their Jurisdiction details online. But, what next? As they are in different state altogether so will filling for RTI help? If yes the what is the procedure? Can you please provide with appropriate link to help us know the details of it?

    Expecting an answer soon.

    Thanks and regards.

    1. Yes , filing the RTI will help and in RTI just ask those questions for which you want clarity on ? LIke where will the cheque be sent ? Does it matter as they have change cities now ? etc etc

      You can get some idea about filing RTI here – https://www.jagoinvestor.com/2012/03/rti-for-epf-withdrawal-or-transfer.html

  81. Priyanka says:

    Hi Manish,

    Your website looks good to me. I checked my refund status on TIN and came across the comment “Unable to credit refund as the account number provided by you is incorrect”.
    Currently I am in USA and just wondering how to contact assessing officer to get my account number reviewed or updated.

    Can you please suggest how shall I proceed to get my refund. Thanks.

  82. AHSAN HUSAIN JANA says:

    sir,due to the misplaced of my refund cheque by bank,i unable to credit refund the cheque.pl send any suggestion me for further action

    1. All you can do is apply for it again ,what is bank saying ?

  83. MS rajan says:

    Hi Manish
    I work as a consultant for a government department in Hyderabad. After a long struggle and wait for over 3 years, I received my cheque for the refund of tax paid for AY 2010-11, yesterday. However, those “smart” fellows have not rightly indicated my bank account no. and when I asked branch they are not accepting the cheque and SBI IT call centre guy is saying that the issue is not because of the fault from the bank but of ITO. I’m literally tired on how to get my refund in reality. Can u advice me in this regard?

    1. Frankly, there is no easy route , you need to either get it done again , use RTI if required, or file a consumer court case . As a citizen you have a right to get your money on time , and it was IT department fault , so they should compensate you .

    2. Frankly, there is no easy route , you need to either get it done again , use RTI if required, or file a consumer court case . As a citizen you have a right to get your money on time , and it was IT department fault , so they should compensate you .

  84. madharasan says:

    “Account Description Incorrect : Unable to credit refund as the account description (10 for savings account, 11 for current account and 14 for cash credit account) provided by you is incorrect.” this is status for the accessement year 2011 -2012

    But I was holding that account still few months ago ?!!

    1. Better discuss this on our forum – http://www.jagoinvestor.com/forum/ or meet a CA

    2. moumita says:

      hi
      I also got the same status in nsdl site. I would be thankful if you please let me know how you received the refund amount?
      Thanks in Advance,

  85. s.sriniwas rao says:

    sir,my pan no.is AKBPR7530D & my it return receipt no is 0312000612 & refund amt is rs 5689/- date is 02/07/2012 but yet to receive my refund.pls help

  86. varma says:

    dear manish
    how do i find my refund sequence number (as per cpc order)?

    1. File a RTI for that !

  87. neeta says:

    hello manish
    i have received IT refund cheque on my old name (as in PAN , name before marriage father name) but bank account indicated in refund is in my new name (after marriage husband name). how to get new refund with correct combination of bank account and name. Ya i made a mistake to indicating my new account in it return. what are the option available to me ?

    1. You will have to check with IT department on reissue of the cheque . Dont you have any old bank account with old name ?

      1. neeta says:

        ya, i have a bank account with old name. but i mistakenly written new acc in e-filling. but what to do with this cheque with wrong combination ?

  88. RASHMIKABEN JAYESHKUMAR SHAH says:

    I do not get my ass 2011-12 refund. on line status—others– what can i do????

  89. Mahendra says:

    Hi Manish,
    I have received sms message from TD-ITDCPC stating that assessment year 2012-13 has been received and accepted. Now my queries is that how many days it will take to refund in self bank account after receiving above message as not refund yet.
    Kindly advise.

    1. You cant get a time line like that, it can take few weeks to few months !

  90. kanhaiya lal teli says:

    I have return the file in Jun-2012 for the assessment years 2011-2012 & 2012-2013. My PAN no. is AGCPT9337M. PLEASE my refund deposited in my Bank Account. Actually I needed the money

    1. It will come in few montsh .

  91. Sunil Babaji Ayare says:

    I have return the file in July-2012 for the assessment years 2011-2012 & 2012-2013. My PAN no. is AJQPA 5455N. When my refund will be deposited in my Bank Account. Actually I needed the money .

    1. You should follow up with the tax department now with RTI !

  92. E.Sivaperumal says:

    sir The refund is more then one year late I WISH I knew the reason for delay I need money urgent

    1. You should then file RTI and ask them the reason

  93. Oza Rajendra S/o Jayantilal says:

    I submit my income tax return on 09/07/2011 & received by your dept. by 28/07/2011 refund Rs. 1760/- but till date i am note received my refund & year 2012 i submeet my return on 19/07/2012 for Rs. 10240/- by E return but this refund also note received by till date pl. help me my pan No. AACPO2157j

  94. MEENA ASNANI says:

    I have not yet got my refund for AY 2011-12(FY2010-11)of Rs.22,000/-. My PAN is AGKPA8579M.

    1. MEENA ASNANI says:

      What is moderation? The refund is late by one year. I wish I knew the reason for so much delay.

  95. Subbalakshmi Sundaresan says:

    Manishji,

    I had filed my IT Return offline for the FY 2009-10 i.e. AY 2010-11 on 29th July 2010. I had a refund of Rs.1066/- due to me which was clearly indicated in the Form 16 enclosed with the ITR form. I am a Central Government Servant and all my tax deductions are being made by my employer, i.e. Central Government of India. All my friends who have filed the return along with me have got their refunds. But still mine is pending. Can you please advice me to track my refund status.

    1. I recommend now filing a RTI for this matter

  96. Ashok Kumar says:

    Hello Manish Ji,
    Thanks a lot for posting the useful information for everyone and answering every query with patience. I appreciate that.
    I also need some info from you. I submitted my IT returns via an agent on Jun-2012 and I have not received any refund yet. It is showing the following response when I looked for the refund status online.
    a. Your assessing officer has not sent this refund to Refund Banker.
    b. If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status.
    After submitting IT returns, how many months/days should one wait before filing RTI?

    1. It takes many months and at times years . I suggest you file an RTI to find out the status !

  97. PUSHPA DEVI says:

    R/SIR, I HAD FILLED ITR THROUGH OFFLINE FOR FY2008-09 &2009-10. BUT I RECEIVED LESS REFUND IN PLACE OF ACTUAL AMT. SHOWN IN TDS CERFICATE.REASON DECLARED-MISMATCH. DETAIL AS FOLLOWS:- FY AMT. AS PER TDS ACTUAL AMT. RECEIVED
    CERTIFICATE IT DEPTT.(WITH INTT.)
    2008-09 49038-00 27230-00
    2009-10 38812-00 35710-00
    I HAVE CORRESPOND WITH IT DEPTT.BUT NO REPLY.KINDLY TELL ME THE PROPER WAY TO RECOVER MY BALANCE AMT.SOON PLEASE.

  98. Imran says:

    Dear,
    Somebody please advice how long the Refund process will take from the date of filing. I have filed my IT online via an agent on Aug 2012.

    Thanks & Regards.

    1. It takes a lot of time in general. you might want to use RTI for this

      1. Imran says:

        Hi Manish thanks for the response.

        Mine is bit complex case, i did the filing for last 2 years together AY 11-12 & 12-13, out of which 11-12 i missed to submit the declarations (again due to was in abroad) that did while filing recently by agent.

        Got acknowledgement for Receipt of ITR-V at Centralized Processing Center, Bangalore for both.

        I heard tax filed online will be processed quickly for refund around 2mons.

        I just want to know the maximum time line for this refund, once they cross the timeline then i can go for RTI procedures, i am currently abroad may be another 6mon, want to resolve through online.

        Thanks & Regards,

        1. I think you should file the RTI after 2-3 monnths

  99. Puneet says:

    Hi
    I have entered wrong account no for refund in my E filling by mistake, is there any procedure to correct that no? Pl help!

    1. You will have to refile it !

  100. Sadanand Upase says:

    Hello Manish,

    Thanks for sharing this information.
    In my case I had not opted for ECS so they had sent a cheque (I guess) but at the time that cheque reached my home no body was at home for a week. And now the status shows that “No such Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent” . As per the status of speed post reference no it shows that refund voucher came to my town but it has now gone back to its original base.

    Can you please help me in reclaiming my refund?

    1. sadanand

      You will have to now apply for refund again I suppose , get this info also by RTI .

  101. Rasmi Mishra says:

    Dear Manish,
    I donot have the user name and password and acknowledgement slip with me of the previous FY. The CA only provide me the cheque after refund.
    Now his mobile no is not working. How can i file it return this year without ack no ?

    Waiting ur reply.

  102. veera says:

    Hello Manish Ji,

    Thanks a lot for posting the useful information for everyone and answering every query with patience. I appreciate that.

    I also need some info from you. I submitted my IT returns via an agent on 19-Jun-2012 and I have not received any refund yet. It is showing the following response when I looked for the refund status online.

    a. Your assessing officer has not sent this refund to Refund Banker.
    b. If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status.

    After submitting IT returns, how many months/days should one wait before filing RTI?

    Thanks,
    Veera.

    1. I think you should wait more time , atleast 6 months , then file a RTI .

      1. veera says:

        Thanks Manish.

        1. veera says:

          Hello Manish,

          I just checked the status online. It showed me the status as “Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund”.

          I found an email-id(refunds@incometaxindia.gov.in) in their website and when I sent an email, it was not delivered.

          Could you please suggest the next steps in this case?

          Thanks in advance.

  103. Bagyalakshmi says:

    Hello Manish,

    Thank you for the helpful post!

    I received an email from intimations@cpc.gov.in regarding refund non issuance due to wrong postal address.

    It is mentioned as below:
    “In case you are making an online request for refund re-issue by cheque, the below information is required to
    avail the service at the e-filing website:
    i. CPC Reference No. – This is the Communication Reference No. available on the first page of Intimation u/s
    143(1) / Rectification Order u/s 154.
    ii. Refund Sequence No. – This number is available in the first page or in the table Refund Particulars above
    the Notes, in the above mentioned orders.”

    Please clarify where to find the Refund Sequence number. I could not find it at all. I sent a mail to ask@incometaxindia.gov.in but no reply. I tried calling the Bangalore office (o80 number) and toll free number (1800). Both did not get connected.

    I am stuck because of not being able to find a damn refund sequence number 😀

    Thank you in advance,
    Bagyalakshmi

  104. amar sneh says:

    dear sir,
    I Amar Sneh son of shri sarjuram rao request to your esteemed office to refund income tax.My PAN. No. is ARBPS 5708F and the communication reference no.
    is CPC/1112/G3/12008356718.
    the bank details has already sent to the dept.kindly do the needful and oblige
    amar sneh

  105. Hardik says:

    Dear Sir/Madam,

    MY PAN is BAFPS1457M . I have filed an Income tax return for RS 5534/- for the financial year 2010-11 at Ward -20(1) (3) at Piramal Chambers-lalbaug.

    However till datte i hav enot received the same.
    Please look in to the matter & see that i get my IT refund at the earliest.
    All other necessary details hav been mentioned in the return.

      1. Hardik Kumar Sheth says:

        Dear maish,

        PLease explain th meaning & Full form of RTi.

        Awaiting you rreply at the earliest.

        Regards
        Hardik

  106. Amit says:

    Hi

    My return has been filed by CA and I forgot which account number he gave for refund transfer. Is there a way I can check now which account was mentioned for refund?

  107. sir i have filed tax return through efilling is Assesment Year 2012-13. now i send to hard copy to bengalure address. but i dont have contact number.

    1. Did you look at the address info on the tax info website ?

  108. Sudhakar says:

    Hi

    Please help some one for the FY 2006-07(AY2007-08) which as eligible refund tax not get refunded til now. I have filed offline only. i have the acknowledge card after filling the tax return.

    How can i check this Status and That refund i’m eligible or not.

    Please some help on this.

    Thanks
    Sudhakara M.

    1. You should now file for RTI and get it resolved !

  109. SREEKUMAR RAVINDRAN says:

    sir i have filed tax return through efilling. now i send to hard copy to bengalure address. but i dont have contact number. can u provide?

    1. the address is given on tax department address , just search for it !

  110. Alok Chandra says:

    Can you please tell me how i claim my refund again?
    Incom tax deparment , noida has sent the refund cheque of my name but the PAN number mentioned on it is of my company . So, SBI personnel told me that they would not proceed this cheques as PAN number is not matching with your name.

    1. Alok

      You will have to send this information to Tax people , use RTI as the tool !

  111. PANCHAL PRAVIN BHAI AMRUT LAL says:

    WHO IS PROBLEM IN MY REFUND? PLEASE ME YOU.

  112. Anupam says:

    hI,
    I have not yet got the IT refund for Fy 07-08 9 ( filed manually )and my status is continously showing as “Your assessing officer has not yet sent this refund to refund Banker”.
    Please let me know whom to communicate so that I can get my refund ASAP.

    Thnaks in advance

    1. File the RTI application for this, you will get the reply soon ! and the accurate status !

  113. Hitesh Shah says:

    Is it true that if the income tax refund exceeds Rs. 25,000 one cannot ask for ECS? In other words, is it true that refund in excess of Rs. 25,000 will be sent only by cheque and not by ECS?

  114. M B Kappattanavar says:

    PAN – ACVPK0982A – Can I know my refund order status of AY-2009-10

    1. Dont give your PAN card details online . There can be misuse , You need to do it on your own , file a RTI query if you are not able to find it !

      1. Kanishk says:

        Hi Manish,

        My IT Refund cheque for AY 2009-2010 had got returned due to change in residential address, therefore as advised by Aaykar sampark kendra i had submitted the application for change in address and account number in IT records in Nov2011 at Gurgaon ITO.

        Since then i am regularly following up with them but not getting any response from ITO in this regard and not yet recieved my refund cheque.

        Please suggest what is the way out for the same, i have also changed the address in my PAN Card.

        Looking forward to your advice.

        Thanks

        1. File an RTI now and follow up

  115. Aditya says:

    Hi manish – I filed my IT return for FY 2010-2011 before due date and the amount is yet not received. I opted for ECS transfer. While checking i got the status of my refund as ” Others – Paper refund was cancelled or electronic credit rejected by the bank of the assessee with the reasons others. Contact your assessing officer for fresh release of refund. ”

    How i can initiate the refund back ? I filed this return in bangalore and now i am in Hyderabad so shall i go back to bangalore for this or else i shall visit any local IT helpdesk for fresh refund. Please confirm.

    1. All you need to do is file a RTI application and ask your queries from tax department 🙂 . Just take Rs 10 and some efforts !

  116. Uday Kumar says:

    Hi Manish,

    Can you please let us know how to file RTI for income tax return status issues.

    I have returns for 2007-2008 assessment year, so i would like to file an application to RTI. So can you please suggest is there a link where i can file RTI online and describing step by step procedure.

    Thanks a lot in advance,
    Uday

  117. Anant Garg says:

    Hello,

    My refund status for assessment year 2010-11 is “No such Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent.” Please tell me how can I get the refund. I filed the return at that time in Gurgaon. My address in PAN card is my permanent address which is currently valid but while filing return it was Gurgaon’s address which is no longer valid now.

    Some time back I called income tax helpline also, they said I need to send application to your zonal ITO, requesting them to send the cheque at address mentioned in PAN card. I submitted the application but no response till now. Its been 6 months. Neither I received any cheque on my permanent address which is registered with PAN.

    Please help. Please tell me contact number if you have any to talk more on this.

      1. Anant Garg says:

        hello Manish,

        Can I file RTI online as well ? I am in US right now. So can’t visit RTI office personally.

        -Anant

        1. Yes Anant

          You can file it online

  118. Shantanu Basu says:

    I have not yet got the IT refund for Fy 11-12 and my status is continously showing as “Your assessing officer has not yet sent this refund to refund Banker”.
    Please let me know whom to communicate with to expedite the matter.

  119. NARAMSETTY VENKATARAO says:

    not received the returns 2011-12 PAN NO AAYPN5466h

  120. SANJEEB says:

    I have efiling my return.when filing i got mistake the option “Yes” for ECS, But I fill the A/c number & MICR number of my sb A/c. So will i get Ecs or cheque refund. if cheque what should i do for Ecs.
    Thanks

    1. You should be getting any tax refund directly in your bank account though ECS in that case !

      1. Ezhilarasi says:

        HI MANISH am ezhil ..last year i didn’t receive my refund cheque due to wrong address..then i informed to income tax department then 2 months before they unlocked my cheque ..but still i didn’t receive …yyyyyyyyy please help me

        1. You need to use RTI application to get the exact answer

  121. SANJAY LAHA says:

    Yes, I have received the acknowledgement via e-mail
    yesterday.

  122. SANJAY LAHA says:

    thanks a lot Mr. Chauhan

  123. PANKAJ says:

    HI……..I GOT STATUS IN REFUND ….Adjusted against outstanding demand
    WHAT IS IT….
    THNX

  124. SANJAY LAHA says:

    I have made e-filing of i tax on 19.5.12 for AY 2012-13. Sent ITR-V to CPC Bangalore on 22.05.2012 by speed post. Tracking record shows that the same was delivered on the next day to the CPC Bangalore. I have yet not received the e-mail acknowledgement (7 days elapsed). What should I do now.

    1. Wait for some more time and then follow up with them again

  125. Prerna says:

    Hello,
    My Income tax refund status is showing that the cheque has already been encashed but I havent received it. Moreover while filing the refund form I opted for the refund amount to be deposited in my bank account still they have sent the cheque as their status shows which I never received. Kindly help me what to do. Regards Prerna

    1. Now you should be filing a RTI application for this .

  126. Dear sir,
    I was filed my income tax return through e-filing on 19.08.2011 and my acknowledgement no. is 275313830190811 under PAN No. ABVPC4325N.
    I also sent intimation for my refund address to local ward office and two registered letter sent to M/s. SBI and CPC Bangalore on 11.04.2012 but yet my refund is pending any lying with income tax.

    You are therefore request to make or arrangement of pending refund under the above PAN and E-filing no.

    Kindly acknowledge and take necessary action as on above details.

    Thanking you,
    Swapan Chakraborty.

  127. PRAVIN KUMAR SAHU says:

    Hi Manish my Pan No. is AUPPS9827E, Assessment Year 2009-2010, E-filling Acnowledgement No. 113031080220310 but could not find my refund. when ever i tried to find the status got the information that Assessment officer reports hasn’t come. so what should i do!
    thanks

    1. Pravin

      You should not file an RTI application for this and try to get info

  128. param singh says:

    Hi Manish,

    Can I get Income tax refund credited by ECS to my SBI account in Dehradun? Or is the ECS facility available only in larger cities?

    Thank you.

    Param

    1. Param

      I think you can get it , but generally for tax refund its paid by Cheque only . Not sure on this

  129. Patel says:

    Manish
    I am in problem my refund status is as you describe above like ‘refund cheque has already been encashed’ date 15 Jan, 2008. My consultant bring this cheque from IT department but gave it to others. Is it possible some one can encash my IT refund? How can I get information about encashed cheque detail and I do not have cheque number but ward officer gave me issue date 26/03/2007 and figure of refund was Rs 30,580 . My refund was for assessment year for 2006-2007. I had visited ward office last week they advised me to contact SBI.In 2006-2007 IT Department use manual or SBI CMP branch service for refund cheque.

    1. I would say just file an RTI application for this issue and ask all your queries that way you want to ask ! .. Refer the RTI application in this article for help https://www.jagoinvestor.com/2012/03/rti-for-epf-withdrawal-or-transfer.html

  130. M B Kappattanavar says:

    PAN – ACVPK0982A
    I have filed IT return for the AY 2009-10 vide Ack No.797 dt.27/8.2009 at Bellary(Karnataka). I was supposed to receive refund Order for Rs.37100/=. It is learnt that Refund order was sent by your office returned back with addressee not available at the given address, As I have been transfered from Bellary to Hubli during July 2010 and I have also got Modified address of PAN after reporting at Hubli.

    I have submitted request letter on 5/11/201 for issuing refund order to my New Address and approached severeal times. But till date I have not received my Refund Order. Please look into the same and send the Refund Order ASAP.

    1. File an RTI for this matter

  131. G.SENTHILVADIVU says:

    21.05.2012
    Dear Sir / Madam,
    Sub: 3rd Requisition of Refund Letter-AY 2007-2008
    Ref: Previous Letter Dated 27.04.2012.
    —————
    My name is G.SENTHILVADIVU, PAN No. is ABLPV6623J. My I.T.Refund AY 2007-2008 had undelivered by postal Department on 01.11.2010/EY291682324IN. I Contact the Local Income tax Assessing officer Several times,Finaly they guide to Requisition of Refund Letter send to Refund Banker. So as per instruction of Local I.T Department I had Posted the Requisition of New Refund Cheque –(Letter Dated 27.04.12) by Speed Post as on 28.04.2012/ ET 60670115IN/ Delivered status of speed post 30.04.2012. Further already I had mailed on 24.04.12 / 09.30 a.m from my e-mail id. I have not received any refund till date. Kindly you will arrange to send the new refund cheque at your earlist. My Postal address is correct. Please help to me.
    contact No.9942960090
    Thanks & Regards,
    G.SENTHILVADIVU

    1. I suggest you write an RTI application on this now ..

  132. Prem Khedekar says:

    Is there any way I can efile for prv Assement year which I already paper filed?

    Prem

    1. I think you can refile it , better talk to customer care or on email to some efiling companies !

  133. Prem Khedekar says:

    I did paper filling in the past (since 1998) and received refund until 2005 and still wating for others refund to come. This year I did efiling and got my refund in 4 months. Q for you all,
    How to get or check status of my paper filing?

    1. RTI ! is the final solution !

  134. BANDANA DEY says:

    Sir,
    I, have submit my return of income for A.Y.2010-2011 on 24.06.2011 vide docket no 54220939.Claimed refund for RS4027/- TillDate not yet recd. Pl send the refund .
    Pan no-AOWPD8229A.

    REPLY.

    1. I hope you know this is a blog , How can we send your refund ?

      Note that now you should file a RTI

  135. Sanjeet Kumar says:

    I had filed my IT return for the assesment year 2010-11 at IT Ward Dehradun. However, I have not received my refund amount till date. My PAN No is APSPK5283L. Pl help me out

    1. Sanjeet

      Please file a RTI application now

  136. Sanjeet Kumar says:

    I had filed my income tax return at IT Department, Dehradun. However, I have not got my refund till date. Pl help me out.

  137. E. Manoharam says:

    i have submitted the follwoing years IT returan. but i could not received any TDS amount

    PAN AAIPE3645H

    assement year 2010-11 and 2011-12

  138. harender rai says:

    iam a govt employee and paying around rs 2200/pm income tax.how can i save it without taking home loan.

    1. You can invest some money in sec 80C investments ..

  139. harender rai says:

    What is the terms and conditions for refund of income tax? is there any time bound time in which the refund will be made.

    1. Generally they should do it within few months , but you know sarkari things .. 🙂 .. it takes 1 yr sometimes

  140. harender rai says:

    i have filled income tax return for fy 2011-12 with vapi ward 4 daman.i have not received my refund rs 4854 as of now. my pan number is AIAPR8251N.

    1. Harender

      File a RTI application now and get that info

  141. manju lata sharma says:

    my pan no. are AGMPS5481K my income tax refunds for the assesment year 2010-11 not received upto date my present address are 10, SHIV COLONY, OPP. BALTI FACTORY, AGRA ROAD, JAIPUR -302031 Please see the matter and send to refund quickly, thanks

    1. File an RTI for this

  142. Ankur says:

    Hi Manish,

    Thank you for hosting such an informative site. Good job!

    I am in an odd situation. I am working in a prvt. company. Due to some family emergency I missed the IT proof submission deadline. Now the company is not taking my Investment proofs and deducting the Tax on the basis of the fact that I could not submit any proof. Hence, I did not get even HRA benefits, leave aside investments!
    My question is that will I get the refund after filing income tax return? And do I need to submit the proofs? And how do I furnish the investment proofs at the time of filing IT return?

    Regards,
    Ankur

    1. Ankur

      Dont worry so much .. you can mention about investments and HRA while filing tax returns , you will get the tax refund

  143. Badrinatha says:

    Hi,

    I have submitted income tax returns file on 28.07.11, but still the amount has not got refund and I am not able to track the status.

    Please let me know how to track the status of the same, provide me if any link is available or the details of concerned person to whom i can contact.

    1. Badrinatha

      You can file your income tax refund through RTI application .

  144. Uday says:

    Hi Manish,

    While randomly surfing i got your site. It is really helpful. I really appreciate your efforts. Can you please help me understanding the Tax refund status:
    Mode of Payment Reference Number Status Date*
    ECS The Refund has not been sent through Refund Banker Refund is already credited to your bank, please contact your bank Mar 14, 2008.

    I am not sure whether it is credited or not, but i have not received any amount. Here no reference in the above status, nothing like as you method in your post.

    Please help me.

    Once again thanks for your post.

    1. Uday

      You better file for an RTI now and check this case

      Manish

  145. Manvendra Singh says:

    My refund cheque was return as when cheque come to address I have left the city. now how can i update request online for new cheque

    1. Manvendra

      You can contact them on the contact details and request for the information , or use RTI for this

  146. rahul says:

    Manish thanks for answering my questions. Can you write an article on how to use the switching options in ULIPs? To full realize the potential of ULIPs it is essential to use the switching options. But most folks are either not aware of it or do not know when to make switches (that includes me too :). Such an article would be a great help. Again thanks for the great work that you are doing.

    1. Rahul

      When to make a switch in ULIP’s is same as “Finding out, when markets are low and whne they are high” . That itself is the whole field and I dont think there can be just a small tutorial for that. You need to be a market expert in that .

      Manish

  147. rahul says:

    Manish,
    That is correct. All the money for the investments was from her PF. I have another question. Is short term capital gain tax 15% irrespective of whether the person has any other income or not? If you take my wife’s case, she has no income now. So for short term capital gains that she makes from her investments, does she have to file returns?

    1. Rahul

      Then only she is liable for taxation , you dont come into picture .. and this 15% tax is only if the overall income limit is above 1.8 lacs in her case .

      Manish

  148. rahul says:

    Manish,
    My wife recently quit working. She withdrew her PF and put part of it in an FD. The rest she puts into shares. Now the interest that she earns from the FD and the profits she makes from stocks, do I have to pay taxes on these?

    1. Rahul

      I assume that the money used for those investments came from your WIFE PF and her stocks, in which case you dont have to pay the tax , you come into picture only if the source of funds is from your pocket !

  149. Sudhir Goyal says:

    I filed my I. Tax Return before due date manually for AY 2011-2012.
    Do I have to wait till 31 – 03 -2012 before I can expect the refund cheque.

    1. Sudhir

      When you do not do it online, then it takes couple of months like 10-12 months , sometimes even more

      1. Sudhir Goyal says:

        Thanks Manish,

        I need to move to online for future.

  150. surinder sharma says:

    hi,i did not rec my tax refund of assessment year 2009-10 because of my wrong address.my refund cheque got sent back what do i need to do? plzzreply

    1. Surinder

      There are contact details given in the article , contact there !

  151. Ankur says:

    I’ve been e-filing for the last 4 years. For 3 of these years, there has been a refund due.
    When I check at CPC, it says the case has been transferred to the jurisdiction office. They are unable to tell me why. The jurisdiction office, for some reason, has not changed, even though the last time I filed a return with that address was 3-4 years back.

    My attempts to take this further are now stuck, because I don’t know anyone in that city to follow up in that local office.

    For financial year 2009-10, finally, there is an update as on Jan 25th, 2012 – “Adjusted against outstanding demand. (CIN-BSR code 0004329 Challan deposit date – 24012012 Challan Sequence no – xxxxx)”

    Anyone has any clue what this is? I have not received any communication from the deptt. about any demand. (at least on my email address – anything sent to a previous physical address- who knows!)

    For other years, it keeps saying that refund banker has not received refund order.

    People keep receiving refunds within 2-3 months of filing. I’ve yet to see a refund in 4 years 🙁

    1. Better ask this on jagoinvestor.com/forum

  152. MOHMAD ASHIF M. SHAIKH says:

    PAN NO:BPHPS1924N I HAVE NOT RECEIVED THE INCOMETAX REFUND
    FOR A.Y. 2009-10 AND A.Y. 2010-11. THE CHEQUES WERE SENT TO MY
    ADDRESS BUT I WAS NOT IN TOWN THEREFORE THE CHEQUES NOT
    DELIVERED AND RETURN TO YOU. KINDLY SEND BOTH THE REFUNDS
    IN MY BANK A/C. THROUGH ECS. MY BANK NAME: DENA BANK BRANCH:
    SUN MIIL COMPOUND S/B A/C NO: 051310003116 MICR CODE:400018072

  153. S M ALEGAVI says:

    GUIDE ME

  154. Chandan Garg says:

    Dear manish ,

    my refund check is returned and the reason mentioned is that “no such adress”.
    Now what is the possible recourse .

    pls tell.

    chandan Garg

    1. Chandan

      You will have to contact the tax department and investigate why this happened ? May be the postal department was not able to find out the address

  155. vivek says:

    hi manish,
    i m a regular reader of ur articles.
    as return filing time is up ahead , hats off to you for yet another nice article at the right time.
    well i have sm queries.

    1. i hv bought a house for 35 lacs, for which i took 26 lacs of loan frm HDFC, can i get exemption of 1 lac capital and 1.5 lac interest paid that means a total of 2.5 lacs.
    2. if suppose i buy a second house can i realy get full interest exemption .
    3 if my wife and i become the co-owner of the house can v both get exemption of unlimited interest seperately.
    4. if my wife was a co-owner of my first house (which is not the case as i m the only owner of my first house) cud v hv both enjoyed the exemption of 1 lac for capital and 1.5 lac interest paid separately.
    5. one more thing about filing of return: as per now i m filing a return thru a CA who is taking 12 %of refund money as he brings the cheque. one benefit of this thing that he surely brings the chaeque in abut 5-6 months, can it be safe to go for ECS option for refund. what if the money is not refunded or delayed because i can run to get money back as i remain very busy.

  156. Umang says:

    Applied for CIBIL TransUnion Score (Including CIR) today. Payment done using credit card- No Issues faced. But there was nowhere to upload the ID and Address proofs requested, so wondering what to do about it??

    Also, though I have held/hold many credit cards but I entered information only about 2 under the assumption that they need it for PAN and other accounts correlation/verification purpose and once verified they’ll be able to fetch my other accounts details too. Hope that is okay!!

    Now just waiting to get my credit score with fingers crossed. 🙂
    Manish- I am planning for a home loan in near future, can I leverage this CIBIL report (hoping it comes out good) for negotiating on interest rates or anything? I mean in India, do the banks (nationalised or private) really give enough weightage to this report?

    1. Umang

      When you apply for your CIBIL score online, you dont need to upload those documents ,you mention those documents so that incase of failure in payment, you can send the same documents via post to them to get your score .

      Now, if you have a good score ,you can really negotiate your interest rate or atleast ask them to waive off processing charges and ask them for faster disbursement of your loan , You can also tell them that you have some relative at Some XYZ bank and he was saying that you can get better interest rates at their banks.

      Manish

      1. Umang says:

        Hi Manish,

        Thanks for your response.

        I have got my Credit Score- 795/900. How do you think is it? Can I really use this score for negotiations anywhere?

        Also, to be frank I was expecting a real good score since I have never defaulted my credit card payments and have taken no loan in the past. Thus, I am really wondering why my score has come low as 795!!

        The report is so huge, I am hardly able to make out anything from it other than my score. There are not even any reasons stated on the report describing why this score!! How am I supposed to improve this score unless I know where it went wrong?

        Regards,
        Umang

        1. Umang

          795 is a good score . Dont worry too much , but definately a much higher score is better . How old is your credit history ? Because a good score comes when there is good history , if it has been just 1-2 yrs , then your score might be less because of that . Keep paying your dues on time and make sure you utilise your credit behaviour too . It will improve over time . Also find out more on how to read the CIBIL score, its there on net

          Manish

          1. Umang says:

            Manish I have been holding and using credit cards for almost 5 years now, so not really sure why the credit score is low though I never defaulted!!

            BTW what is the best score anyone can get that you might be aware of?

            and What do you mean by utilizing credit behaviour?

            1. Umang

              750+ is a good score . Credit behaviour means how you are using your credit compared to what you are given . If you have 5 credit cards, thats a problem , what does that show ? It shows that you are credit hungry (it might not be true, but thats how its looked at)

              Manish

  157. Ritesh says:

    Hi Manish,

    Nice article. I have a query regarding income tax refund claim. I have only salary+interest income, which means i can use Sahaj (ITR-1) form for return filing. In case i was unable to provide rent details to my employer, how do i claim a refund while filing return using ITR-1 ? ITR-1 has only fields for writing 80* deductions, and nothing for HRA claim !

    Secondly, what should i fill in Circle/Ward field ? Is it mandatory to fill the same as last year (or whatever it shows on IT website under jurisdiction section) ? Is it possible that last year i filed the return under CPC bangalore ward, and this time i file from another ward say in Noida ?

    Thanks in advance !

    1. Ritesh

      In that case you dont need ITR 1 , choose a form which also has place to mention refund

      Manish

      1. Ritesh says:

        Hi Manish,

        I checked all the forms, none of them have Section 10 (13A) for HRA provision. I think ITR-1 should suffice, and we may have to deduct calculated HRA exemption from total income!

        Any clue on the ward/circle query ?

        Thanks.

  158. Ranjit Chakraborty says:

    Hi,
    I shifted my residence during April,2011 & my refund cheque was returned back in the month of May-2011. In the meanwhile I have changed my address with IT thru my Consultant vide a letter & supported by PAN address changed with the new.

    Still as on date I have not received my refund cheque in my new address.
    On consulting my consultant they say f.up on. In such circumstance what should i do.
    Please reply.

    1. Rajit

      this refund thing takes a lot of times sometimes .. so you have to be patient

      Manish

  159. Saurav Sinha says:

    Great info Suresh bhai,
    can U solve 1 of my queries plz? I would like to talk to U if U r ok with it.

  160. Suresh K Narula says:

    Dear Manish

    Please note that there is no rule in IT Act, if you delay the income tax return filing, in that case you will lose the refund money. I filed always return after due date and got refund in the next AY. Currently I filed the return on 25 Aug’2011 and got refund in Dec’11. Last date of filing return does not mean you lose refund money, if you delay the IT return and attract any penalty, if you file the same till in the next AY. Subsqueant, AO may impose Rs 5000 as penalty for non filing of return, if your tax liability arises and not deposited on time. Hence, last date of filing of return means, if you have any outstanding tax liability, you do deopsit the same before or on last date of filing of return, otherwsie, you would have to deposit
    with interest @ 1.5% p.m. and there is no other issue.

    Happy tax filing return

    1. Suresh

      yea .. there is mistake in what i wrote , you acutally loose the interest part on refund amount incase you file return late 🙂

      Thanks for pointing that out

      Manish

      1. Jayaprakash Kanreddy says:

        Manish,

        “you acutally loose the interest part on refund amount incase you file return late” even this statement is also wrong. Even I was in the same impression till sometime back. I’ve got interest for the refund amount even after I filed my returns after sept. Even in the rule book and from some CA’s I got this info that you will lose interest but IT dept is still paying interest for that.

  161. Sushil says:

    This is in Reply to comment of Utpal………U can give ur present address in ITR from if it is different from PAN address….i am doing this since last 2 years and i m getting refund cheque at my new address.

    1. Utpal says:

      Not sure mate i did provide my present address but they sent it to an address where i used to live 6 yrs back when i got my PAN card and the CPC callcenter folks asked to update the PAN address and after doing it they sent it to the new address.

  162. Jerry Jose says:

    ECS refund is convenient and we can avoid the difficulties of collecting or accepting the cheque, deposit it in time etc.

    1. Jerry

      That happens if the proper bank info is given

      Manish

  163. Saurav says:

    Hi Manish & fellow JIans,
    I am getting these messages for all the assessment years since 2007. I started working from Sep’2006 onwards.

    a. Your assessing officer has not sent
    this refund to Refund Banker.

    b. If this refund has been sent by
    your Assessing Officer within the
    last week, you may wait for a week
    and again check status.

    1. Jayaprakash Kanreddy says:

      This is because your IT returns are not processed by your assessing officer. If you have a copy of IT returns submitted then go to the ward office mentioned on that and give an application for processing them. This happens because of several reasons, so we cant for what reason it was stopped.

      This is applicable only for manual IT Returns submission not for online returns filing.

      1. Saurav Sinha says:

        Thanks Mr Kanreddy… fortuantely I have all the return copies which I submitted maually till 2011… so I should go to the IT office in Jamnagar (I work here), meet the Ward Officer to sort out this issue …

        Thanks Manish for guiding me. As far as returns are concerned, I think whatever is deducted from my salary in a year comes back (all or a portion of it) if I submit proofs of tax-saving investments I guess.

      2. SAUGATA SARKAR says:

        I filed my IT return manually on June’ 2013. The Assessing Officer sent my refund from ITD on 30th September to the refund banker/cpc (whatsoever it is) for payment (Assessment year- 2013-2014), but there is not refund status showing in the TIN site. What could be the reason for this delay?

        1. I dont think there is any reason. The thing is govt websites are not that great in updating your status . File a RTI and you will get exact status !

    2. Saurav

      Was there any refund in your case ?

      For any refund related query the tax payer should contact Aaykar Sampark Kendra at 0124 2438000 or email at the id’s given in the article .

      For refund related query/ or any modification in refund record relating to Return processed at CPC Bangalore, the CPC may be contacted by the taxpayer on 1-8004252229 or 080-43456700

  164. Nikhil M says:

    Hi,

    I am getting following message against my refund status “Unable to credit refund as the account number provided by you is incorrect”.

    Could you please let me know to whom should I contact to update my account number?

    1. You should be contacting the help desk of SBI’s at toll free number: 18004259760 or email them at itro@sbi.co.in or refunds@incometaxindia.gov.in

      1. Nikhil M says:

        Thanks Manish

  165. Amit Luharuka says:

    In the blog post, its mentioned that the income tax refund will not be received, if the return of income is filed late. However, this is an incorrect opinion and I would like to bring to your kind attention that, even if a taxpayer files a delayed return of income, he will still be eligible to get a refund if its due to him.

    1. Amit

      Yea .. i wanted to write “interest will be lost on refund money if late filing is done” . I have corrected it now . thanks for pointing it out

      Manish

      1. surya says:

        If refund exist, interest part would be there …..either itr filed original/revised or belated….I have filed about 100 of itr in the month of march and the people eligible for refund , got interest too

  166. Ashish says:

    Manish,

    Just a humble suggestion. Please hide PAN numbers in the screen shot. You may prevent some misuse of them.

    Thanks for the article.

    1. Ashish

      thats a random PAN number . I have it from lakhs of PAN floating around on web . But yea .. next time I will mark it black

  167. Purav Mehta says:

    Thank a lot Manish. It is really helpful.

  168. Jeetu says:

    Great info Manish.
    Just want to put one more information… that we can even call on Toll Free Number of Central Processing Centre (CPC) – Bengaluru :- 18004252229 to check the status of Returns.

    But the information present here about SBI was new to me. I guess, its CPC who process the returns and disburse through SBI. Plz correct me if I am wrong.

  169. Abhijeet says:

    Dear Manish,
    What need to be done if the cheque is returned due to change in address
    what need to be done to update the address for communication.

    1. Utpal says:

      Well what i realized is even if you correct your address while filing your returns they will still consider the address you mentioned while applying for your PAN card. So in my case i had to update my PAN Card by changing the address, then there is form which needs to be sent to IT dept, CPC B’lore in my case and there you need to mention your old address and your new address and also if you want the money to be credited online, you can request the same in that form by providing the bank details and a cancelled cheque.

    2. mani says:

      how to change account number in last year income tax return efile

      1. Contact tax department !

      2. HAYAT SINGH RANA says:

        A friend of mine was working in Indonesia, he is basically non metric certainly not well versed with It return once on his native visit to India he came to my residence that time i was filing my it return through someone in India so he asked him can i also do my it return to make my it file and that person got answer yes but unfortunately he has shown his residence status NRI but income by mistakenly in India it seems then further year he got a big tax required to be paid now after submitting so much of al the requirements by him afithfully he furnished all the papers to the department but still he got a notice to pay huge taxes, he is usffered such abad setback that he could not focus at work he lost the job and his wife also mis concieved and his mother also passed away due to this trauma about 4 months back now his father also passed away recently and he is so depressed that he is not able to act how to get away from this thing almost now 10 months he is jobless and with zero income…….pls advice i ma really worried about him i need to help him as i strongly feel friend in nedd is friend indeed.

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