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Review of ICICI iProtect Term plan

by Manish Chauhan · 952 comments

ICICI Prudential has recently launched its online Term Insurance Plan called iProtect . iProtect is extremely affordable online Term Plan whic has some very good features. Last year Aegon Religare launched its online Term Plan iTerm , but it had some limitations like no riders attached and the company didnt had much trust factor . However iProtect comes with some really great features like Accidental rider, Term upto 30 yrs , wide coverage of cities and apart from being completely online, it can also be bought by agents, corporate agents and brokers , So it you are not net savvy or dont like pure online product, you can still buy iProtect Term Insurance through offline means , however the premiums in that case can be higher compared to when you buy online,because of agents commission involved in between.

The best thing I liked about iProtect was the user interface . It was easy to operate , asks less things in the starts and you come to know about your premium just by providing basic information like Age , Term , Sum Insured etc in the start, unlike iTerm from Aegon Religare where you had to provide all the medical details and finally after some hard work it shows you your premium. Personally for me (age 27 , policy for 30 yrs) , the iProtect premium for 1 crore was just Rs 9,400 .The ICICI iProtect comes with two different Plans, one with accidental rider and one without accidental rider

Why Term Insurance is not a waste of Money

iProtect Premium Calculation Interface

Two Different Plans under iProtect

  • iProtect Option I : In this option there is pure life cover without any rider, you get the sum assured only when you die, else not .
  • iProtect Option II PLUS : In this option , along with pure life cover , you also have accidental rider , which is equal to the Sum Assured (subject to a maximum of Rs. 50 lacs) will be paid out in the unfortunate event of death of the Life Assured only if due to an accident

Other Features of iProtect Life Insurance Plan

iProtect Term Plan features

More at Document Brochure

When does the Life Cover Starts in iProtect?

The best part of the policy is that your life cover begins immediately once company receives the premium in case of non-medical cases (incase there is no need of medical examination) , However,  In cases where medical examination is  required, cover will commence from the date of issuance of the policy. Calculate your Insurance cover

Freelook up Period

A period of 15 days is available to the policyholder to review the policy. If the policyholder does not find the policy suitable, the policy document must be returned to the Company for cancellation within 15 days from the date of receipt of the same. On cancellation of the policy during the freelook period, They will return the premium paid  subject to the deduction of:

a) Insurance stamp duty paid under the policy,

b) Expenses borne by the Company on medical examination,if any

iProtect Premiums Illustrations

A) The table below provides annual online premium (exclusive of service tax and cesses, as applicable) for various combinations of Age and Sum Assured for a healthy male (non-tobacco user), opting for a policy term of 25 years.

iProtect Term Insurance premium exmaple from ICICI Prudential

B) The table below provides annual premiums (exclusive of service tax and cesses, as applicable) for various combinations of Age and Sum Assured for a healthy male (non-tobacco user), opting for a policy term of 20 years, where policy is sourced by tied agents, corporate  agents, brokers or direct sales.

iProtect Term Insurance premium exmaple from ICICI Prudential

iProtect vs iTerm Comparision

I Let us look how iProtect fares in comparision to iTerm plan. I found out that iProtect beats iTerm in all the areas.

ICICI iProtect vs Aegon Religare iTerm Comparision

What is covered under Accidental Death ?

Accidental Death Benefit: This benefit is payable subject to the conditions mentioned below:

1. The death due to accident should not be caused by the following:

a) Attempted suicide or self-inflicted injuries while sane or insane

b) Engaging in aerial flights (including parachuting and skydiving)

c) By the Life Assured committing any breach of law

d) Due to war, whether declared or not or civil commotion;

e) By engaging in hazardous sports or pastimes

2. Death due to accident must be caused by violent, external and visible means.

3. The accident shall result in bodily injury or injuries to the Life Assured independently of any other means. Such injury or injuries shall, within 180 days of the occurrence of the accident, directly and independently of any other means cause the death of the Life Assured. In the event of the death of the Life Assured after 180 days of the occurrence of the accident, the Company shall not be liable to pay this Benefit.

Premium Comparision with other Cheap Insurance Policies

Who Should Buy ?

If you dont have Term Insurance : If you havent bought term insurance till now and were still waiting or I must say “delaying” because of your laziness , this is the time to act and finally buy term insurance online .

If you are UnderInsured : You know that you are underinsured , who still not taking the additional cover, now its your time to go and buy additional cover .

If you already have sufficient Cover : Situation changes , and so does in Personal Finance, even if you are adequately insured , It would be a good idea of explore an option of shifting fully or a part of your cover into iProtect term plan , as its a cheap plan .

Open Question, This is a new plan , we are not sure of the customer care support and how well its service is, What do you think about it ?

Comments , Do you like this iProtect Plan ? Please let me know your reasons and what you think about this plan . Are you going to take this policy ?

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{ 948 comments… read them below or add one }

1 Phani August 19, 2010 at 10:40 am

How can I trust ICICI for my insurance needs? a firm which might is very soon might be deemed as a foreign bank. Are there similar policies from other National banks and insurance corporations? I prefer to get my insurance policy only from an Indian companies not from these Foreign cos. Correct me if i am wrong. Thank you.

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2 Manish Chauhan August 19, 2010 at 3:01 pm

Phani

As of now there are no products like these from other National Banks , but they will come for sure . Why do you say that ICICI would become foreign Bank, can you elaborate on that ?

Manish

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3 Phani August 19, 2010 at 9:29 pm

Here you go… The link to the news. The ministry suggested that banks will also be subject to the rule which says that any company with foreign holding more than 50 per cent will be deemed a “foreign entity.”

Read more at: http://profit.ndtv.com/news/show/icici-bank-hdfc-bank-to-get-foreign-tag-33587?cp

http://profit.ndtv.com/news/show/icici-bank-hdfc-bank-to-get-foreign-tag-33587

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4 Manish Chauhan August 21, 2010 at 3:29 pm

Phani

hmm.. 2 things

A) as Dhawal says , ICICI Prudential is a different entity and max what will happen is that ICICI Bank holding in it will be capped , nothing more than that .

B) Even if its officially Foreign Bank , how does it affect customers at the end , as ICICI is indian origin bank and things might not change in any way . Its more because of regulation change .

Manish

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5 Sunil April 9, 2011 at 7:00 pm

Manish,

At the end of the day icici is not doing a social service by launching these products. They always need to remain profitable. These private firms to ensure enough profit margin keep on increasing or decreasing there CLAIM REPUDIATION ratio every year. There are many small/micro reasons for which they reject your claims.
We gullible citizens look at the nice marketing ads.

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6 Manish Chauhan April 9, 2011 at 7:15 pm
7 Dhawal Sharma August 20, 2010 at 12:12 pm

ICICI bank and ICICI PRUDENTIAL LIFE INSURANCE are two all togehter different entities..It has got nothing to do with their origin..Even in case of SBI LIFE Insurance, their foreign collaborator is with BNP PARIBAS..and you might be under the impression that SBI is a government company..Dont hesitate and go ahead with full confidence..Even if still thinking otherwise, go for Kotak’s PREFERRED TERM PLAN..Its the cheapest TERM PLAN as of date..One more thing Phani, at your age, the LIC’s JEEVAN AMULYA (LIC’s TERM PLAN) will cost you AT LEAST 3 times more than any other company’s premium quote..Please bear this fact in mind too while deciding the policy..

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8 Manish Chauhan August 21, 2010 at 4:10 pm

Dhawal

Thanks for the contribution :)

Manish

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9 john July 15, 2011 at 2:25 pm

Atleast LIC will give back the money to our nominees.
We do not now how icici gives,some have really bad experiences in getting the claims they have gone to courts also,
LIC guarentees and thats why it is costly and realistic , It is easy to make false promises.

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10 Manish Chauhan July 18, 2011 at 5:08 pm

John

Thats not true .. there are thousands of policies which are not paid the claim , and its because there is some discrepency in the data or the case .

Manish

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11 Gaurav July 20, 2011 at 12:32 pm

Well, LIC has the Sovereign guarantee no doubt. But what Happened to US 64, din UTI have sovereign guarantee when the scheme was launched. LIC is high under capitalised. Rs 5 cr capital infusion when to be technically sound it must be somewhr like Rs 50,000 Cr to Rs 85,000 Cr. Even with an IPO it is difficult to garner such money. I recently purchased iprotect from ICICI Pru after looking at their credit rating which is iAAA for highest claim paying ability and IRDA says that ICICI’s claim repudiation is lowest at 0.7% among pvt insurers when SBI life’s is around 4.5%. What if there are huge scams underneat the mammoth LIC. Anyways ICICI was started by Govt of India only in 1955 later on they became private.

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12 Manish Chauhan July 22, 2011 at 2:11 pm

Gaurav

thats very good info and comment overall :) . So you preferred ICICI Pru over LIC for insurance, thats amazingly surprising and inspiring

Manish

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13 anil November 19, 2013 at 8:56 pm

manish,

You r a very good salesman , when it comes to lic your comments very negative and icici is very positive, what is aim of your blogs, to fool the investor or awake, i taken term from LIc it is more then what private people charge, but it is worth, please provide valueble advise m i attached Laps rate ICiCi laps is 53% , and other is worst, be clear your are sales man then why you put your website name as Jagoinvestor, you misleading the people,
http://www.livemint.com/Home-Page/uejP9l8Zn6bn6HwIx3TEDL/Life-policies-worth-Rs1-trillion-lapse.html

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14 Manish Chauhan November 23, 2013 at 6:47 pm

Hi Anil

Thanks for your appreciation of me as sales man , can you point me to the comment you are referring to ?

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15 dew September 17, 2011 at 10:24 pm

lic is alos making one run from pillar to post.my personal exp with my dads claim which was widely reported in tv and paper still lic took 1 yr after numerous visits.

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16 Manish Chauhan September 19, 2011 at 1:24 pm

Dew

Can you share your case with me .

Manish

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17 Anand August 19, 2010 at 11:06 am

I came to know about this policy on CNBC Awaaz recently and was about to ask Manish about his views. A timely article!

The policy is cheap and I might go for this and I believe if your case is straight, no company can deny the claim.

Thanks Manish for the article!

However, I found that yesterday their link was not working (page not found Error). So they need to work on availability 24 hours a day and their toll free number works only from BSNL. They must provide another number for non-BSNL customers.

PS: I found that ‘notify-me-of-followup-comments’ flag on this site does not work.

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18 Manish Chauhan August 19, 2010 at 2:59 pm

Anand

Yes , they have to make sure that their service is upto the mark . I will check the “followup comments issue”

Manish

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19 Manish Chauhan September 6, 2010 at 8:43 pm

Anand

I checked with ICICI and as per their response

“There was a technical error due to which some users may have experienced difficulty in accessing the product information. However, this has been identified and rectified.”

Manish

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20 Madhav August 19, 2010 at 11:11 am

Dear Manish

I am a regular follower & fan of your blog… Nice postings and very knowledgeable even to the financial professionals like me…

With regard to the current article – analysis is nice.. however, the main concerns on private insurers in the public eyes is still remains questionable – which is related to ‘service during claims settlement’. Especially number of new private small players are entering into this field – who don’t have any previous record on service matters is main concern. When any guy is taking Term Insurance – which is only a pure insurance cover – claim settlement should have more weigtage. Like Mr. Phani expressed – most of the people are concern about this point and willing to pay higher premium for the service history. I think IRDA/any other insur company associations- have to clear these doubts.. otherwise this concern will remains & their products may not be popular as required..

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21 Manish Chauhan August 19, 2010 at 2:38 pm

Madhav

I agree on that , However most of the claim rejection happen because of mistakes in form filling and are client enduced , If one makes sure that he gives exact and pure info while taking the policy , There should not be much issue in claim time .

Manish

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22 Manish August 19, 2010 at 4:32 pm

Hi Manish,
I agree that most claim rejections happen due to customers mistake,But mistakes or not reporting of trivial issues with health is common.

There are many cases where in claims have been rejected based on a disease 10-15 yrs earlier. If one had a minor fall from a bike and was treated 10 years before his death, can the claim be rejected based on non disclosure? Is it logical and reasonable. But there are cases like this you can find.

Some private insurers have claim rejection ratio of almost 23% (they reject 23 claims out of 100). This isnothing but cheating customers.

Please dont side with the Insureres who care least about their customers.

Thanks

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23 Dhawal Sharma August 20, 2010 at 12:17 pm

I’ll take it as teething trouble for private insurance companies whom i consider as in formative stage if compared to LIC..LIC clerks asking for CHAI-PAANI before releasing the maturity/claim cheque was not uncommon in the 80s and 90s..Its only when competition is there that LIC is working overtime and other private companies are also doing their best..Nobody knows what was the LIC claim settlement ratio when it was just 10 years old..So we all should stop taking side of LIC ONLY on every issue and think subjectively..Moreover, there is always IRDA to look into aggreived party’s concerns..

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24 Manish Chauhan August 21, 2010 at 4:41 pm

Dhawal

Nice point , I agree

Manish

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25 Manish Chauhan August 21, 2010 at 4:40 pm

Manish

I am talking about major issues and only at the time of taking policy . Many people miss that or dont care to take some pain and give more details , they think its “chalta hai” , but it does not .

Manish

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26 Gaurav July 20, 2011 at 12:40 pm

Manish the whole concept of insurer is based on 3 laws and the Law of utmost good faith is absent when small issues of health are ignored while filling up application. The insured needs to divulge all details and as long as they dun do it why should the insurance company pay? if they go on payin wrong claims because of no divulging of info what is the point of some insured person who has paid extra premium because he has informed the company like he smokes drinks etc… Insurers care about customers as much as customers care about insurers. Insurer cannot reject your claim if you are 100% right. The problem is our population is least bothered about utmost good faith when it comes to insurance. they are always bothered about paying lesser premium

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27 Manish Chauhan July 22, 2011 at 2:09 pm

Gaurav

Yes.. agree with you on all the points

Manish

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28 Vanraj December 21, 2012 at 8:54 pm

Please kindly note my analysis about anomalies of private life insurance companies.
The private insurance company say that
1. They have to provide a reserve credit to IRDA (about 200 crores) so that in case company is in loss or become defaulter the money will be paid by IRDA to their customer.
2. If above is true then according to IRDA annual report 2010-11 some companies like Aegon Religare have individual death claim settlement ratio of 54% only. How is it Possible? Why IRDA keep its eyes closed. It is a completely cheating to the cutomers by such companies.

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29 Manish Chauhan December 24, 2012 at 10:10 am

Vanraj

Do you know if those claim rejections were what kind of cases ? Where they genuine cases and as per the agreements ?

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30 vanraj December 24, 2012 at 10:33 am

If we make generalized statement, LIC is providing individual death claim settlement of 97% while private companies have such a low death claim settlement ratio as low as 54%. It means that If we take random sample from population, probability of false claim would be as low as 3% according to LIC while according to private companies it would be as high as 46%. Means these big companies think and prove that half of their customers are cheaters. They even know that IRDA (Dhrutrashtra) is not going to make any harm to them. They are just collecting money from the market. They have nothing else other than to keep premiums low to attract people. You can look at unit-linked policies of private companies, they gave NOTHING to customers.

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31 Manish Chauhan December 25, 2012 at 6:35 pm

How much of that is pure term plan or life insurance selttlements ?

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32 Kunal August 24, 2010 at 7:26 pm

Hi Manish,

can i know the claim settlement ratio for i insurance firm either from IRDA or Insurance Firm Web site?

I want to compare this ratio for different firm. If you know any site please update me.

Thanx for your valuable postings.

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33 Manish Chauhan August 25, 2010 at 8:21 pm

You can get relevent ratio information on the latest report of IRDA :

Manish

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34 Sunil Kumar August 31, 2010 at 5:26 pm

You may check with the latest Annual Report for the year 2008-2009 for the clim ratio. this report is available on the below mentioned link –
& other report>Annual Report for the year 2008-2009

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35 Manu August 19, 2010 at 11:21 am

The link will not work if you directly go on URL
But if you go through this link and then select Iprotect in Term plans and then select calculate premium it worked.

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36 Manish Chauhan August 19, 2010 at 2:32 pm

Manu

Thanks , I have removed that link for now

Manish

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37 Manish August 21, 2010 at 3:22 pm

Test , ignore please

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38 Pradeep August 19, 2010 at 11:37 am

I wouldnt touch any product of ICICI with a barge pole. Had bad experience with their health policy already.

Read some on MouthShut and here http://blog.investraction.com/2007/03/bad-icici-lombard-experience-and.html

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39 Manish Chauhan August 19, 2010 at 2:30 pm

Pradeep

ok , Can you elaborate on your experience , I am not sure if one will have same kind of experience in both medical and life insurance .

Manish

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40 Karsudha August 19, 2010 at 12:03 pm

Argh..I have taken Birla term plan few months ago (not available online) and the premium is almost 80% more than what I could have paid for iProtect….anyways, I will check next year.

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41 Manish Chauhan August 19, 2010 at 2:31 pm

Karsudha

Thats fine , you can take some more from ICICI , are you already full on requirement ?

Manish

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42 Jitendra August 21, 2010 at 5:21 pm

Manish,

Are you agent from ICICI Prudencial?

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43 Manish Chauhan August 21, 2010 at 5:43 pm

Jitendra

What do you think so ? I guess an agent gets any commission only when a policy is sold through him , else not :)

Manish

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44 Minesh August 22, 2010 at 2:54 pm

“Jitendra
What do you think so ? I guess an agent gets any commission only when a policy is sold through him , else not :)
Manish”
But ICICI may have paid you to write such article…as I have seen there is not a single point against ICICI in this article…
And few months back there was an article in local newspaper regarding claim rejection ratios…most of the private companies had rejection ratio of more than 30-50 % while LIC had only 1 %…
SOME REASONS PRIVATE COMPANIES GAVE:
1) the victim was traveling by luxury bus..we pass the claim if the victim is traveling by ST bus
2) the vehicle in which the victim was traveling was not registered
3) the vehicle in which the victim was traveling was having more no of passengers than allowed
and so many..
One of the best one is..the victim did not disclose in his hobby that he like mountaineering or swimming or !!!!!!!!! AND THE CLAIM REJECTED…..

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45 Manish Chauhan August 23, 2010 at 9:38 am

Minesh

“ICICI might have paid you to write such an article” , may be :) , Its your choice to assume whatever makes sense for you . At the end , you are going to take the decision

Manish

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46 ujjwal May 1, 2011 at 11:17 pm

this comments clearly shows mainsh is paid handsomely by ICICI….this bank is robber…everything is fake….and they are looting urban stupids…

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47 Manish Chauhan May 2, 2011 at 8:10 am

Ujjwal

As I said in the comment above, Its upto you to conclude , One cannot have any control in above way of thinking . I would encourage you to take learnings from the article

Manish

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48 Vinaya H S August 19, 2010 at 1:06 pm

A good strategy would be to split/diversify your term insurance needs across insurers. Suppose you need a term insurance cover for Rs 1 crore. You could — for example — split this as follows: 50 lacs in LIC’s Amulya Jeevan, 25 lacs in Aegon Religare’s iTerm, and 25 lacs in ICICI Prudential’s iProtect.

This way you also spread your “risk of trust.”

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49 Manish Chauhan August 19, 2010 at 2:30 pm

Vinaya

Agreed . I would say take max 2 policies 50 with LIC and 50 with ICICI

Manish

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50 amol August 30, 2010 at 8:20 pm

Manish,

one question here,
If one buys insurance from two different company(say LIC and ICICI of 20 Lacs and 30 lacs). Now, tomorrow when it comes to claim settlement as we know LIC is better than anyone the claim will go smoothly. With ICICI, being private insurance company(and for a moment we will go with everyone’s worry to go with private insurance company about claim settlement), they raise any issue with settlement. Now in this above scenario, since LIC has cleared the settlement with any issues can’t it be treated as solid stand to fight with ICICI. In short when a giant company has settled the claim for a person wouldn’t it be used as a valid proof by IRDA to help the victim in his claim settlement with other private insurance company.

This way splitting your insurance among 2 or more insurance companies would be more beneficial. One can go for coverage like 10 lacs from LIC and 50 lacs from private insurer.

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51 Manish Chauhan August 30, 2010 at 8:37 pm

Amol

yes you are correct :)

manish

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52 vijay kubagiri March 14, 2011 at 12:52 pm

Hi,interesting discussion,just wanted to add here is that whether it is LIC or any other private insurance company, the re insurers are the same .If you take 2 different plans from 2 insurance companies the re insurers are same .Most of the Indian insurance business is re insured by Swiss re and Munich re.So I really don’t think its a good idea to insure from 2 players. 99% of the LIC claims are smaller endowment policies where the average sum assured is less than 2 lakhs. But if you see the private players they are promoting larger sum assureds through term plans . So it becomes important for them to validate and investigate claims.Finally I think insurance is all about peoples money for people.No insurance company will pay the claims from their own pockets. If the material information is rightly mentioned in the proposal no claim can be rejected.If you are so confident about Govt aided companies why would we insure 90% of our cars through private players only

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53 Manish Chauhan March 14, 2011 at 1:10 pm

Vijay

I agree that its people money for people . But regarding your point about reinsurers , Is it not the case that reinsurers come into picture only when some major event happens and a company is nto able to fullfill the claims themselves ?

Manish

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54 vijay kubagiri March 15, 2011 at 12:36 pm

Hi Manish , Every insurance company has a ceding limit of cover ,over and above the ceding limit it has to go to the re insurers. Let me give you a small example. max new york life has a ceding limit of 10 lakhs. if you apply for a 50 lakhs cover with them, they cede 40 lakhs sum assured to the re insurer. Then the re insurer accepts the cover based on the medical insurability and the financial eligibility of the customer.Re insurance is a phenomena to spread the risk globally to minimize the impact of claims on insurance companies .It is mandatory to re insure the policies after the ceding limit . So it doent make sense to get insured by 2 companies who go the same reinsurer. To make it simple 90% of the claims that the companies repudiate are because of the customers ignorance about how to put the material information on proposal.Otherwise I dont see any difference between LIC and the private players.Finally How many of us know to use the Ombudsman services if insurance company rejects a claim for no reason

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55 Manish Chauhan March 15, 2011 at 12:41 pm

Vijay

Thanks for that information ,It was new for me . I take it :)

Why dont you give a guest post on how to use ombudsman when claim is rejected ! ?

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56 vijay kubagiri March 15, 2011 at 6:13 pm

Surely Manish I will take some time to give it .

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57 Sam October 26, 2011 at 3:40 pm

Thanks a lot Manish for requesting Vijay to write the guest post!

Thanks Vijay for your contribution :)

Wish You a Happy Diwali to all Jago Invester fans..!

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58 ujjwal May 1, 2011 at 11:22 pm

understood what is going on…i will go for LIC only…at least i will contribute to the govt….and LIC agent is a general public…and he/she handles his/her livelihood based on this…i will better contribute to them rather than all these marketing guys who are also mis-leading the investors in the name of jagoinvestor….

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59 Manish Chauhan May 2, 2011 at 8:16 am

Ujjwal

Can you share again why you want to go with LIC ? I am not against LIC , but want to understand your thought process of why you want to go with them ? and its such a great thing that you think about LIC or any kind of agent , Its shows that in this world , still we have people who care for those who are generally not entertained , Kudos to you .

Btw, I would suggest do not get carried away by jagoinvestor or anything else in life . You need to apply your own thoughts and judge things based on that . Good luck

Manish

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60 ujjwal May 2, 2011 at 8:55 am

recently, i have some bad experiences with ICICI ….what i have learned that they (read all private players) are not dependable….ultimately they do business…and what i have observed, they change the marketing guys frequently so that the new guy does not know you ( also may be, the older guy have lied so much that it is better to give him new faces to cheat )….so, at least myself can not get peace of mind that after my death, they will give payment to my family ( my family is not that smart)…..also, what i have learned, their first aim is how to reject your any claim when they are loosing….
so, now they are luring you with low premium and sending lots of paid up agent to glorify their product.
and in case of LIC, the agents also do business and keeps their livelihood ( same as the ICICI employes), but their is more human touch to it….the guy is your friend, your neighbour, not that smart or not heartless mba passed out…they do not know so much marketing secret….
there is far more chance that you will get your claim… in my case, the agent will do his best to give the claim to my wife….my wife donot have to go or inform or fill -up the form tensly so that any mistake in filling up the form will end up nothing…the agent will come and do all the things..( the agent will not change unless he dies )
ultimately, insurance is for peace of mind….i will rather skip 1-2 drinking session per month to give the extra premium to the LIC and their agents….also i can pamper myself by thinking i am doing social service in doing so….i am paying back 1000 rs per month to the soceity as commission to the low-intelligent, less educated agents.
may be my language is not polished….
but these are my thought processes and thats why i am giving double premium to LIC….and the term policy document have been kept with the LIC agent, as in case both me and my wife dies before my daughter gets grown-up, the agent will make sure that my daughter gets the money.

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61 Dominic May 2, 2011 at 10:19 am

@ujjwal.
Very sorry to say. Like YOU SAID, you are talking like the “low-intelligent, less educated” LIC agent. Nobody here asking anyone to go with “XYZ” company.
There are so many insurance companies available I dont know why you all banging only ICICI and crapping them.
Couple of weeks back I went with a Term insurace where the agent quoted 16K for 50 Lac (age 42). After all the medical test my preminum become 13K. I am happy and even they have given me all the medical report along with the pocliy document and I know for sure if I die they just cant hold the claim.

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62 ujjwal May 2, 2011 at 10:52 am

its ok….may be you are true…regarding your query why i am banging only icici, because this article is only about icici …it is specific….and the author is totally biased towards icici in his response….and if you are comfortable with them it is ok….but i am not comfortable….i am expressing my views only…. i am sure, if there is lots of death-claim, then they will find innovative way to reject your claim and of couse existing user have to give absurdly high premium….there is no doubt about this in my mind….whereas this will not be there in LIC because less-educated and low-intelligent peoples like me are the customer base of lic….
i pray to god that my family need not claim my term insurance….this will be desirable for me, my family and also for the company,…..

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63 Manish Chauhan May 2, 2011 at 11:18 am

Ujjwal

Good to know that you have a good agent who will really be helpful . I am sure its on trust because trust me , you will never ever come to know what happened once you are gone .

Regarding you choosing LIC, no one should comment ,because its your trust and your reasons for choosing it and no one can argue on your thinking ,its always right :) .

all i would like to say is there are good experiences and bad one’s and as a human we tend to believe that what worked for us is “good” and something which didnt work for us is “bad” . There are tons of people who are very happy with ICICI , Kotak and didnt face any issue . Overall I would say ICICI , Aegon Religare etc service for online term plan is very bad because most of hte people faced it .

Good to get your views. Keep sharing .

Manish

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64 ujjwal May 2, 2011 at 10:39 pm

i really appreciate your attitude….keep it up….actually, nothing suits to all….as @ dominic is very confident about claim….but simply i donot trust the pvt…may be i am wrong or right…..but i have to go according to my view-point….and you are damn right, in case of term insurance, all that matters is trust….i trust LIC although after my death, i myself will not be able to verify but i can verify for others who have already dead…..and trust can not be earned easily….it requires dedicated and fixed service and long time performance…..any-way i think both of us cleared our view to each-other…and i appreciate you…..

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65 Manish Chauhan May 3, 2011 at 4:52 pm

thanks Ujjwal

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66 Shantharam August 19, 2010 at 3:31 pm

Manish/All,

I have already taken a term policy with SBI Shield ( increasing cover) which will cover me for 30 lacs at the max limit. According to you, will it be better to take additional cover with iProtect or discontinue the SBI Shield and take iProtect for the whole amount ?

Moneywise, i have to go for iProtect for the whole amount as it would be a lot cheaper. Claim settlement wise, i have to take additional cover with iProtect may be for 25-30 lacs.

Your views pls…

btw, the links or both are not working here either on IE or chrome . Any alternate link available ?

Thanks,
Shantharam

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67 Manish Chauhan August 19, 2010 at 3:46 pm

Shantharam

You can access it through : http://www.iciciprulife.com/public/BuyOnline/iProtect/iProtect.htm

I would say dont dont SBI , just increase your cover through iProtect .

Manish

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68 Jagbir August 19, 2010 at 4:55 pm

What a timely article. I was about to ping you about a review of iProtect :)

I’m also thinking to bump up term insurance, already have one with Tata-Aig and willing to buy one from LIC/SBI but I dont think LIC will offer such online policies as their agent sales force is so huge, they dont bother and reduce margins. any thoughts?

ICICI offered better product than iTerm and I think other also like HDFC will join the race and match or launch better products. So in my case, I can wait few more weeks. :)

Thanks!

Jagbir

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69 Manish Chauhan August 21, 2010 at 4:45 pm

Jagbir

LIC would definately one of the last one’s to come up with online term plan , they have not even alligned them self for reducing agents premium , Agents are the life of LIC , so they wont play with it :)

Manish

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70 Anil August 19, 2010 at 5:02 pm

Dear Manish
I am a regular follower & fan of your blog… Nice postings and very knowledgeable. When i see the analysis of this term insurance , eeverything looks good. But let me tell you my exp in the past with ICICI.

When i contacted the ICICI ( i myself…no agents) they quoted me some “x” amount for the premium. But soon after the medicals done, they sent me revised letter (up by 25%) saying ” based on the age /term /health we are incresing your premium to this amount. Kindly send us the cheque for this amount to issue the policy.” they never bothered to mention teh exact reason. i contacted customer care, personally went to the office. But no one was giving the reason. Frustrated with that , i cancelled the application.

However, i got the term insurance for the same premium double teh coverage from Birla ( after thorough medical checkup). I believe, this is one way of cheating customers. If they say, based on medical reports, they might be thinking that customer will pay the quoted premium. they just not bothering to give the specific reason and at the same time they are causing more worry to the customer.
This is my personal exp. Not sure whether they are deliberately doing this or not. But it happened in my case.

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71 Manish Chauhan August 21, 2010 at 3:42 pm

Anil

May be thats a bad experience , but that happens with all the companies, there are many bad experience with Birla and many good experience with ICICI . So its a personal decision , I have never faced any issue with ICICI till now , I hope you were not talking about iProtect policy in your comment .

Manish

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72 Anil August 23, 2010 at 10:29 am

Manish,

I do agree with you. May be thats a bad experience for me. But my concern is not about the products offered by them. But with the customer support they are giving and the way of avoiding the answer to the customer queries.
When i met them personally and asked one simple question. ” If you are making so many points to increase the premium when person is alive infront of you, how can i believe the claim process would be smooth when something happens to me.” But no answer from them and even then they did not give the exact answer why they are incresing the premium.
Don’t know much about Birla. Fortunately or unfortunately ,my exp is good with them so far. Some might have had bad experience with Birla also and they can raise their points. This way we get to know about all the insurance companies and about their customer support.

Anil

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73 Manish Chauhan August 25, 2010 at 10:09 am

Anil

Ok , agree with your points then , Customer support is important and in that case you should go with the company which you feel comfortable with :)

Manish

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74 Rakesh August 19, 2010 at 6:47 pm

Manish,

Thanks for the article. I have a normal term plan from Religare, was planning to switch to iterm but now with iprotect plan i am in dilemma. Not sure what to go for. Any comments.

Rakesh

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75 Manish Chauhan August 21, 2010 at 4:47 pm

Rakesh

You can make the change ,I cant claim on claim settlement , but just that ICICI has some record and overall the policy has some other small features which are better than ICICI iProtect .

However wait for some time to pass :) . Also you can look at bumping up your insurance .

Manish

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76 Rakesh August 19, 2010 at 8:41 pm

Manish,

At the top of the page you have put a link to “Why Term Insurance is not a waste of Money” but that page is not found, can you please do the needful.

Rakesh

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77 Manish Chauhan August 21, 2010 at 4:51 pm

Rakesh

Err.. Changed now , my bad :)

Manish

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78 Tushar Khirwadkar August 19, 2010 at 11:27 pm

Hi Manish,

Very timely article indeed! I am great fan of your articles (particularly Insurance related). I am also looking for a suitable Life Insurance for myself and would surely consider iProtect (was mulling between LIC – Amulya Jeevan, Aegon Religare – iTerm and Bharati AXA – Elite Secure)

One thing I observed that the difference between policy taken online versus offline (thru agent) is significant! Almost double in case of 50L policy for a 50 year old!! Why so much difference?

As far as Insurance needs are concerned, I believe a Permanent Total Disablement (PTD) / Temporary Total Disablement (TTD) perhaps carries more importance than Life Insurance and this type of insurance needs are not only for the breadwinner but for whole family.

I have done some analysis on such policies (usually referred to as Personal Accident) available in market place for whole family, that provide decent cover amount (10Lacs to 3 or 5 crores) from following Insurers:
1. Apollo Munich (Personal Accident – Standard or Premium variants)
2. Cholamandalam MS (Cholamandalam Accident Protection Plan)
3. Tata AIG (Income Guard, [only upto 80Lacs])

I think it would be very helpful, if you can do some analysis on such policies. I believe you are best suited to do this, given your depth & understanding of Insurance, as well as the popularity of your Insurance related articles (just look at the number of comments posted for an article that appeared today !). I am sure a lot of folks would be looking for such information and would benefit all!!

Best Regards,
Tushar

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79 Manish Chauhan August 21, 2010 at 3:15 pm

Tushar

Thanks , I would definately come up with something on Health insurace soon .

Manish

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80 Gopal August 19, 2010 at 11:40 pm

Manish,

I am 23 years old and just started working. After reading some of the articles on your blog I came to a conclusion that I don’t need any insurance cover right now. But I might need it 3-4 years down the line. So is it better to take a term insurance right now or after 3-4 years?

Gopal

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81 Manish Chauhan August 21, 2010 at 3:14 pm

Gopal

Yes, why not, so are you saying that if you die today , no person in this world will be affected financially :) . Right :)

Manish

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82 k m sudhakaran August 20, 2010 at 12:13 am

i am confused. any term insurance providing life cover should be paying the sum assured in any case of death except suicide cases or in case of a hazardous sport undertaken willingly. so why this rider which mentions accidental death

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83 Manish Chauhan August 21, 2010 at 3:13 pm

No , not all things are covered in Death , death due to some risky activity wont be covered as mentioned in the brochure .

Suicide is covered (after 1 yr)

Manish

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84 Meena Shivram August 23, 2010 at 1:28 pm

Manish,

I agree with Sudhakaran. While everybody is appreciative of the low premium offered by ICICI iProtect or Aegon Religare, one key point is being missed in this debate. What is the use of a Term plan if it offers claims only for accidental death. Even if we discount death by suicide or adventure sports, an untimely death or disability can happen due to various reasons: critical illness, accidents, permanent disability, non-critical illness. All these wreaks havoc on the finances of a family. A person may think that he has covered all the risks by taking a cheap term policy of 50 Lac plus but when the probability of the family getting the claim is not guaranteed due to any of the above unforeseen incidents, I would consider it a waste of money.
Can any one tell me about any Term policy which offers the following claim benefits : Death due to any cause other than suicide or adventure sports, permanent disability due to accident.

Meena

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85 Manish Chauhan August 23, 2010 at 2:23 pm

Meena

I think you got it wrong , iProtect covers all kind of deaths ,the accidental death thing which you are talking about is only for the accidental rider part .

Manish

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86 Sathya August 20, 2010 at 12:36 am

Manish
Gud to have competition on insurance. I will personally wait for more companies to launch online insurance.
Agreed on splitting the insurance amount.

Sathya

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87 Manish Chauhan August 21, 2010 at 3:12 pm

Sathya

Yes, there will be more companies with similar products soon :)

Manish

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88 Srinivas August 20, 2010 at 8:05 am

Thanks Manish for the detail review of iProtect v/s iTerm.

1. Certainly, iProtect is cheap and ICICI has better claim settlement % than SBI.
2. I liked it’s online feature, cheap, max term of 30 years and riders.
3. I feel going forward if DTC stick to pure term insurance in 80C, we can see more competition and cheaper products from peers.

4. There is a mistake in this statement “If you have done bought term insurance till now”….should it be “If you haven’t bought term insurance till now…..” ?

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89 Manish Chauhan August 21, 2010 at 4:56 pm

Srinivas

If DTC does not have pure life cover in 80C , are you saying you will not buy term insurance , why ? Is tax saving more important or Safety of family ?

I have changed the mistake you mentioned :) . Thanks

Manish

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90 Srinivas August 21, 2010 at 5:01 pm

Ofcourse term insurance is needed and family safely is more important than 80C. What I meant was people hunt for tax saving products without understanding the financial planing.
If DTC mandates tax exemption only on pure term insurance, this would probably decrease the people who are opting for endowment plans and companies may start pushing term plans.

I doubt Govt takes such a bold step…….

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91 Manish Chauhan August 21, 2010 at 5:08 pm

Sriniwas

Ok , got it :)

Manish

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92 allthecrap August 20, 2010 at 9:08 am

What if someone discontinue the policy say after a year and opt for another one…that should be fine, right?

And what if person is permanently disabled ..and cant earn?

And iTerm policy only matures when you die a natural death?

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93 Ujjwal August 20, 2010 at 8:03 pm

Hi,
Yes, in term insurance you can discontinue anytime. Your cover will finish and there is no other implication. Thus if you find a cheaper plan in future you can always close your old policy and go for the new one.

If you have disability adder then you will get the disability adder benefit. In iTerm this is not available.

In Iterm if you die a natural death your family will get the sum assured. But in iProtect, if you buy the accidental death adder then your family will get the sum assured Plus the sum in accident death adder.

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94 Manish Chauhan August 21, 2010 at 4:58 pm

Allthecrap

U can take a disability protection plan seperately :)

Manish

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95 Gaurav October 27, 2010 at 1:47 pm

Hi Manish,

I have visited this page first time and let me start by congratulating you on the vast and witty knowledge on Insurance. I foremost liked your unbiased views and neutral opinions. You are right in saying the decision eventually lies on us.
I am 31 years old working professional and have few ULIP’s which in total provides life cover for around 20 lakhs. I am pondering to sign up for iProtect for a 50 lakhs life cover and equal amount of Accidental rider however going through the series of post, have started thinking the following with reference to the views put in by various folks.

1) Sharing the cover with couple of policies – In this case, please suggest if 50 lakhs should be shared and if yes which could be the 2 best service providers for this beside iProtect, if possible names of the product too.
2) Disability (Permanenet/Temporary) – This specifically caught my attention as disability does not seem to be covered under life or accident either? For this how should I cover myself and again 2 best service providers along with policy names if you could help with? I have found this very important so will appreciate your feedback.
3) Settlement procedure if the applicant dies – Here I have a basic query-If I have mutiple life term cover, can I get paid for all or the one with highest cover is paid? e.g. 2 policies from LIC and ICICI for 20 and 30 lakhs- Will I be paid 50 for both or 30 the higher one.

Thanks
Gaurav

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96 Manish Chauhan October 27, 2010 at 2:52 pm

Gaurav

thanks for the comment .. You can buy 50 lacs cover from single insurer as you already have 20 lacs cover , for questions on settlement procedure and disability protection , please ask at http://www.jagoinvestor.com/forum/

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97 Deepak August 20, 2010 at 10:32 am

Hello Manish,

Many thanks for the brilliant website that you’ve created and for the wonderful community that you’ve nurtured here at Jago Investor. I am delighted by the detailed review of the iProtect term plan. I have a couple of question that I would kindly request you to clarify.

One of the primary purposes of buying accident insurance is for the purpose of disability payments. Disability insurance can be of great help where the insured survives the accident but is left fully or partially disabled. After reading the product brochure, it is not clear to me if the iProtect plan actually offers any form of disability insurance. For example, the SBI Life-Shield plan actually provides for both accidental death and permanent disability insurance along with a rider for premium waiver in case of disability.

Considering the above analysis, what would you recommend to someone looking to invest in a term insurance policy that covers life risk and also provides for some form of disability insurance? Further, is there any good term policy that also provides cover for critical illnesses?

Thank you for your help and looking forward to learning more every day from Jago Investor.

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98 Manish Chauhan August 21, 2010 at 11:44 am

Deepak

iProtect or iTerm both do not provide disablity protection , You should look at it as pure term insurance which provides only death benefits . For critical illness cover , better take some good health insurance policy which you can check at apnainsurance.com

Manish

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99 Rajesh August 20, 2010 at 12:40 pm

One interesting face about premimum calculation
http://www.assettreat.com/2010/07/opt-for-higher-sum-assured-in-term.html

XYZ Female (24)
Term – 25 yrs

sum assured – 25L
Religare 2750
ICICI 3115

sum assured – 50 L
Religare 3800
ICICI 5350

XYZ has to give just 1000 rs for 25 lakhs more cover.

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100 Manish Chauhan August 21, 2010 at 10:35 am

Rajesh

Its not about iProtect , its about Pure protect . Also one can take AR , however its based on your trust with them ,

Manish

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101 Manish Chandra August 21, 2010 at 7:18 pm

Yes, its true for I term policy of Aegon Religare and ICICI Pure protect. However its not the same for Iprotect

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102 vinay August 20, 2010 at 2:38 pm

Hi Manish,

Nice review. My Pure Protect proposal got approved yesterday and now have 15 days review period in which I can change product. Now not sure if I should change it with iProtect as there is no disability rider. Also looks like accidential benefits are having more fine prints compare to pure protect!!! In premium iprotect is 30% cheaper. Please suggest earliest!!! Thanks.

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103 Manish Chauhan August 21, 2010 at 10:30 am

Vinay

yes , there is no disability rider, I am sure you knew that , however why dont u look at it as pure life cover policy and take the riders seperately .

Manish

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104 Mervyn August 20, 2010 at 4:37 pm

Hi Manish, after reading your blogs (they are really good), I purchased 2 term Ins from Kotak (30lacs riders) and ICICI iProtect no rider online 30 lacs, the best part about ICICI iProtect is – after paying the premium by CC, I got a call after 15 min from them in Mumbai asking a suitable date to collect the relevant documents and also repeated all the details I entered. As per date and time set by me, their representative landed at my doorstep and took the documents… waiting for the policy to be issued now… hope not long waiting… maybe i need to go for medicals since i have kotak term ins also?

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105 Manish Chauhan August 21, 2010 at 10:23 am

Mervyn

Great to hear that, you are among the few who told me that they bought this one , I am sure you had nice experience , Just want to say that review that the info which you provided to them is 100% correct , and it would make sure that your claim is not rejected :) .

Keep it up

Manish

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106 Mervyn August 26, 2010 at 1:29 pm

oops Manish… i spoke too soon about ICICI iProtect, i had submitted in writing to the agent who came to collect my documents some rectifications to be made in my name, father s name, wife name, nominee details and medical update along with proof, he promised me it would be done, the reason i had to do this is because this plan is new and hence icici website i think had some glitches which did not enable me to enter the right details (spacing not allowed, nos of characters in medical summary less etc)… after a week when i got no reply i mailed their customer support who replied back directing me to approach their branch with new set of documents which i refused as i had already given to their agent and collecting documents again it would have taken time… but the customer support manager is not helpful and tells me to provide details of the agent to track my documents… imagine they are asking me to give details of their agent whom they have hired…. ridiculous… anyway i think i will cancel the policy now, at inception only so much problem what will happen to my wife and kid after i die…. am sure they will harass them… btw i have written to their grievance cell so lets see… if not satisfied will invoke ombudsman to find out atleast where my documents are… lol….
btw Kotak insurance no problem I got my policy today couriered to me by Blue Dart… I think with feedback from so many readers on Kotak…. I think it is safe to conclude its one of the cheapest and more reliable co. … I had absolutely no issue with Kotak… their sales manager Mr. Sridhar (south end road branch bangalore) came to my house entered each and every detail in the form, read terms and conditions to me, made me read the filled form and then told me to sign, medicals were smooth clinic was near my house, he followed up by calling me after the medicals, and again called me after my policy was issued telling me it will reach in a few days… i got it today…. so overall readers of this blog, KOTAK it is…..

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107 Manish Chauhan August 26, 2010 at 4:28 pm

Mervyn

Excellent detailed reply from you , it will definately help every one here to take better decision , you are a valauable information provider :) . Keep us posted :)

Manish

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108 mervyn September 3, 2010 at 2:41 pm

Hi Manish,
My documents were found, medicals done last saturday, as per website application tracker, only urine sample document awaited, i think policy will be issue by next week. But now I am in dilemma – SBI has come out with a super low cost term ins plan, check out their site for smart shield – though the basic SA is higher than Kotak or ICICI i protect, the SBI Critical illness is only rs. 935 compared to 2500 for kotak, this makes SBI smart shield cheaper than kotak when combined with CI, Accident and Disability rider. And giving SBI more weightage than Kotak or icici, I think there is now a clear shift to SBI as the cheapest and reliable term Ins company….. will review my term ins next year when my premium renewal for kotak and icici comes up… what do you think?

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109 Manish Chauhan September 4, 2010 at 6:05 pm

mervyn

I would say as you are in look up period , you can give SBI a try if you think it would make more sense . no harm .

Is SBI providing exact same thing in 995 in Critical illness cover ? Make sure there is nothing less or of lower quality . Just make sure .

Also incase you have more coverage to take , you can look at SBI for additional cover ?

Manish

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110 mervyn September 6, 2010 at 5:13 pm

Hi Manish,
Actually by taking 30 lacs each from Kotak n ICICI iprotect i feel i am adequately insured for now, as for 935 +tax CI cover of SBI yes this info is correct and covers 10 illness including coma while Kotak and ICICIiprotect covers 9 illness.
Why dont you do a review of SBI Smart and Saral shield term insurance, am sure a lot of viewers will benefit….
also wanted you to review my financial planning if its ok with you can i send you my details to your mail….

let me know… thanks

mervyn

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111 Manish Chauhan September 7, 2010 at 1:38 am

Mervyn

If you dont want additional cover, I dont think you should take SBI , just for 1 additional critical illness , I dont think its worth a shift .

Manish

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112 Amit September 20, 2010 at 4:45 pm

I have enquired about the SBI Smart Sheild.This plan have all necessary riders.Critical illness,Permananant disability and Accidental insurance.They have revised the rates also.Here is an example for 25 L sum assured –

SA- 2500000
Term 30 years
Accidental Benifit – 1000000
Permanant disability benifit- SA- 2500000

Total Anual Premium – Around 7700.The SBI officer also showed me the evidence that they have Successfully settled the claim of 80 Carores.

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113 Manish Chauhan September 20, 2010 at 5:18 pm

Amit

Great , you can go for it in that case , just check with others like Kotak , HDFC etc and compare .

Manish

114 yogesh September 23, 2010 at 6:24 pm

Why u r going for SBI and Max when icici is giving for less

for 25 lach=4425rs
for 50lach=6150rs

is there any reason?

115 Raj September 22, 2010 at 9:23 pm

Atleast you are going to get the policy issued from ICICI. I applied online for the IProtect. I got a call saying some one will come and pick up the documents, but still no one turned up. Even after repeated mails and calls, I get the answer that some one will contact me, but then no one does it.
Intially I got a mail stating I have to get medicals done in one lab which is 35Km from my home. Since fasting is needed for the test I asked them to give some other lab nearby. for that too no response.
Since there is only BSNL toll free number to contact them you will be doomed if you dont have bsnl in your home. No body responds properly to the mail id. If you call the regular customer service of ICICI prudential they say this is online policy and they will not take the complaint or service for this policy.
So I dont have any proper channel to communicate with ICICI prudential.
I mailed them asking to cancel the policy and refund my prmium, but for that too there is no response. I even written that I will take them to IRDA but still there is no response. I am planning to lodge a complaint with Insurance Ombudsman.
I have decided not to go with ICICI prudnetial for any insurance needs.

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116 Manish Chauhan September 23, 2010 at 1:25 am

Raj

Yes , you should go ahead with the ombudsman and complain to IRDA now : see http://www.jagoinvestor.com/2010/09/register-complaints-to-irda-regarding-insurance-matters.html

Manish

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117 Raj September 27, 2010 at 8:56 pm

Manish,
Thanks for your information. But unfortunately the mailId of the ombudsman is not active it seems. I sent the mail but it returned back saying undeliverable.

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118 Thangavel December 11, 2010 at 8:53 am

Guys, after reading several post in this page I found that majority of users struggle with ICICI iProtect and some recommended Kotak-life. So I chose to Kotak e-preferred online term plan. But I had really bad experience with Kotak e-preferred online term plan after applying through online. No one came and collect my documents even after I escalated three times(in a week time) through their customer service. Finally I decided to cancel my application and I wrote a letter to them, then I got call from Chief marketing manager and he gave a promise that my documents will be collected the next day. But I’ve not opt for it and asked him to cancel my application and request to refund the money. If I have to go through such forestations just for applying the policy itself, then assume how much struggle my family will face in case of of claim. I’m still looking for a good company who provides good customer care for insuring myself.

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119 Dominic December 11, 2010 at 7:36 pm

Couple of months back I took a Term from a Kotak agent and it was an excellent service (might be same with ICICI). All these issues are related to online product and we all know the reason. Here no one is getting any commission and hence the bad service.

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120 Manish Chauhan December 22, 2010 at 1:31 pm

Dominic

I am not sure if the bad service is because of no commissions , I think its all part of the process and the time they are taking is little more than what they take .

Manish

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121 Shirish November 27, 2011 at 11:19 pm

I think, in India, online trading or e-commerce is still in underdeveloped status. It will take some time. The general public, especially youth is keen on using these e-tools. They expect ideal experience. But the companies have started implementing e-tools very recently. So there is a lag in process. And also, this is India. All is not always well everywhere.

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122 Manish Chauhan November 29, 2011 at 1:52 pm

Shirish

Yes .. e-tools are still tested out and there is still some more landmarks to be achieved in terms of customer care and smooth service

Manish

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123 Thangavel December 22, 2010 at 8:50 am

UPDATE: Finally I got my money back which I paid for Kotak e-preferred term insurance through online. I received within 7 days from the date of my request for cancellation of the policy at the proposal stage. If they would have shown the same speed while issuing the online policy I wouldn’t cancel it.

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124 Manish Chauhan December 22, 2010 at 1:29 pm

Thangavel

I understand the frustration you have gone through, but I think you should be more patient and should have given more time , Online term plans take more time than offline term plans and even offline term plans take close to 1-1.5 months in total for the whole process . So expect this delay and take it as the part of the process, If you have waited for several years for taking a term plan , what big issue it is if it takes couple of weeks now .

Manish

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125 AMIT DOSHI August 20, 2010 at 7:20 pm

Hi Manish

I have already ageon i term plan for 50 Lacs. Now can i go for this ICICI Iprotect plan for another 50 lacs and what precautions do I need to take while filling up for for ICICI iprotectplan

What u suggest?

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126 Manish Chauhan August 21, 2010 at 5:01 pm

Amit

I am not sure what exactly to tell you , while filling up the form , make sure you dont assume things , if something is not clear, ask it and fill correctly . Also there will be things which if told correctly might increase the premium , but thats fine, its fair .

Also additional insurance can be given or not will be decided by insurance company . You cant take 10 crore premium if you earn 5 lacs a year .

Manish

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127 Ujjwal August 20, 2010 at 8:05 pm

Manish,

Nice article . Is there any site which shows the comparsons of several term policies. Can be very useful to check various policies at one go.

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128 nandish August 20, 2010 at 9:49 pm

You can go to http://www.policybazaar.com for comparisions

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129 Manish Chauhan August 21, 2010 at 11:28 am

I prefer Apnainsurance.com

manish

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130 yogesh August 20, 2010 at 8:10 pm

Hi Manish,

Nice article.

What is ur opinion shd we opt for accident rider or not? Mostly all things are in exclusion shd we go for it or not ..

As per me its waste of money to take accident rider with such exlcusion.

What things we need to consider while filling form ? How putting wrong information reg. our health history can put in trouble? how they will know
tht we have filled wrong information ? Plz elaborate more in this area?

Thanks
Yogesh

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131 srini August 20, 2010 at 8:42 pm

Option-ii seems to be complete waste.

If somebody needs higher coverage, Instead of option-ii, one can directly choose approx 1.5 times of more coverage in option-i itself, without any exclusions for the approx same premium.

I also have this question – what are the better insurance options for getting permanent disability coverage..

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132 Manish Chauhan August 21, 2010 at 10:20 am

Srini

Depends on how you look at it . For me 9400 is the premium for 1 crore in option 1 and 10600 for option2 , which means that If I die because of Accidental death i will get 1.5 crores , so 50 lacs for an extra premium of 1k . I am comfortable with that , so it works for me .

Dont you like this thing ?

Manish

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133 Manish Chauhan September 6, 2010 at 8:45 pm

Yogesh

I checked with ICICI on your doubt and here is their response

“1. Accidental Death Benefit under the plan provides another layer of protection at a very nominal cost. For example, if a 30 year old healthy (and non-smoker) male is looking for insurance coverage of Rs 50 Lacs for a policy term of 30 years. Under Option I the premium is be Rs 6,150 and in Option II is is Rs 8,550 thus you get an additional coverage (on accidental death) of Rs 50 lacs for just Rs 2,400. Further if we look at the exclusion list the exclusions, mention there, are only the extreme scenarios. Therefore, given the nominal extra cost for such an high additional coverage one should opt for it. Moreover, people with younger ages should go for option II as the probability of accidents in the current fast paced lifestyle is more.

2. While filling up the form for any insurance product, one need to ensure that all questions are answered correctly with the supporting documents being with you in case the Company asks for detail with any of the health and income related questions. Since insurance is a contract of utmost good faith requiring of the Proposer / Life Assured not only to disclose all material facts but also not to suppress any material facts in response to the questions in the proposal form. Any mis-statement or suppression of material information the Company has the right to decline the application/repudiate the claim under this policy in accordance with Section 45 of the Insurance Act.”

Manish

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134 ANUJ August 20, 2010 at 11:28 pm

Manish,
You may also add what all documents are required at the time of claim settlement.. and all the members of family must be updated about that becoz whenever any unfortunate incident happens, the close relatives undergo trauma and they are not in the best of health to enquire about medical certificate and other doucments required for claim settlement… and since the person is no more, all these paper formalities have to be done by family members… so in my view, it is of utmost importance that everyone in the family must know what all care is to be taken at the time any unfortunate incident happens….

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135 Dhawal Sharma August 21, 2010 at 12:26 pm

Dear Anuj, there is an exclusive list of documents required at the time of claim, which is given at the end of the policy documents..Usually, they include death certificate of the policyholder, original policy document, ID proof of the policyholder as well as that of the nominee..During such time of crisis, i think the best person to help is the AGENT from whom the policy is purchased..moreover, in such cases the concerned branch from where the policy is issued will also be helping the needy..

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136 Manish Chauhan August 21, 2010 at 5:02 pm

Yes , will come up with that list later

Manish

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137 mynameisnotkhan August 21, 2010 at 1:12 am

anything related to ICICI is big NO. Dont fall into ICICI or AEGON for saving few thousands of money. Always stick with LIC.

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138 Manish Chauhan August 21, 2010 at 10:10 am

mynameiskhan

Thats very extreme view I think .

Manish

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139 Dhawal Sharma August 21, 2010 at 12:51 pm

@mynameisnotkhan – Actually, it is not a matter of saving A FEW THOUSAND…I’ll give you my example..For my age at 35, for a sum assured of Rs 50 lakh, the chepeast term plan is from KOTAK life, costing Rs 8,603 whereas in case of LIC, it would cost me upward of Rs 26,000, which is more than 3 times..(Plz check the link it is NOT ALWAYS PRUDENT to stick with LIC..

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140 Manish Chandra August 21, 2010 at 7:19 pm

Have you checked the tenure of policy. If you buy term insurance for shorter tenure, its much cheaper. Longer the tenure, higher the premium

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141 Manish Chauhan August 22, 2010 at 1:00 pm

Manish

Thats logical , it will be less for small tenure , as they are not taking the risk for longer tenure, but you cant take it for less just because the premium is less for small tenure, what will u do after that smaller tenure if you need the cover even after that, pay much higher premium at time .

Manish

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142 Anoop August 21, 2010 at 9:18 am

Hi Manish,

I feel it is better NOT to take Accident Insurance Rider. Instead taking a Accident and Disability Insurance with loss of pay etc for whole family from some PSU/Private company will be a better idea.

This gives more flexibility and control over feature selection over the policy. Secondly when because of some cheaper term insurance, we want to cancel the existing policy and buy new one, then we don’t have to think about Accident insurance as the new policy may not have that feature.

What is your opinion?

Regards,
Anoop

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143 Manish Chauhan August 21, 2010 at 5:04 pm

Anoop

Its a personal way of thinking, I think one can take option 2 to top up the claim amount in case of death with small amount .

Manish

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144 Prakash August 21, 2010 at 1:03 pm

Hi Manish , any idea if these iTerm & iProtect & other health plans which companies are selling online , are for NRI’s ?
Thanks

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145 Manish Chauhan August 21, 2010 at 3:09 pm

Prakash

No , it would be tough for NRI , its available only in selected cities as it would also require medicals (mostly)

Manish

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146 Gopal Gidwani August 21, 2010 at 2:17 pm

Hi Manish,

Nice review. Aegon Religare iTerm is still the cheapest plan. While the premium for Aegon Religare iTerm is cheaper than iProtect; as you have pointed out in the review iProtect has some advantages over iTerm like maximum term is 30 years and maximum age at maturity is 75 years. Also one issue lot of people have with Aegon Religare is that they are still a relatively new company with just 2 years being in the Indian Market. But IPru has been in the market since 9-10 years.

As far as adding riders goes you can check Aviva LifeShield Plus. In this you can double up your cover by adding an accidental death rider for a little addition in the Premium which comes very close to comparison with iTerm and iProtect and in some cases even lesser.

Best Regards
Gopal Gidwani

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147 Manish Chauhan August 21, 2010 at 5:05 pm

Gopal

nice i will check that .

Manish

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148 Rakesh August 21, 2010 at 5:03 pm

Manish & Fellow Members,

After reading everyone’s review I took the plan today. Its under process now.
Will keep you posted.

Rakesh

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149 Manish Chauhan August 21, 2010 at 5:07 pm

Rakesh

Great ,can you tell the details like age , premium , term , coverage , which option ?

Manish

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150 Rakesh August 22, 2010 at 10:04 am

Manish,

I opted for Iprotect plan, Age – 34, premium – 7721 incl of services taxes, term -25 yrs, coverage – 50L. It was about Rs. 50 cheaper than Iterm plan. Moreover with my birthday just round the corner I saved Rs. 500 on yearly premium.

Rakesh

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151 Manish Chauhan August 22, 2010 at 12:53 pm

Rakesh

thats great , Keep us posted on how it moves forward

Manish

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152 pattu August 21, 2010 at 6:56 pm

I have a 60 lakh cover from Amulya Jeevan (LIC) for which I pay close to Rs. 36,000 per anum! (I have a Rs. 30 lakh cover in a group term policy with my employer). I got this a year back when I was 35. I am a hypertensive so I have to pay about Rs. 5500 more. I had a choice to buy iterm from AR but chose not to simply because I don’t trust private insurers.

In my view online term policies are simply tapping into the Indian mindset: reluctance to invest in life insurance. So buying cheap seems best of both worlds! (satisfying mindset and commonsense!)

Anyway to each his/her own

1. Can someone with a health problem please tell us how much premium they had to pay in this policy or any other? What is cheap for someone in 20s need not be so for someone in 30s.

2. Shubra made a curious comment
in http://www.jagoinvestor.com/2010/05/how-to-think-about-retirement-planning-video.html

“I know of companies buying stupid general insurance policies which do not pay when the event happens. L O L. All the premium paid is a waste. Same is true for people who have bought term insurance from a company which has a clause of 5 year premium review IN TERM insurance. L O L. Buy cheap repent later”

He has still not told us about companies which change rates. In any case
I believe in buy cheap and repent later.

Everyone should give the address of the Ombudsman to their nominees!
I have made a document in which I have written detailed steps for my wife to make a claim.

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153 Rakesh August 22, 2010 at 12:06 pm

Pattu,

Nice comment. Can you share the document details for claims. It will be really helpful for all of us.

Rakesh

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154 Manish Chauhan August 22, 2010 at 12:56 pm

Rakesh

I will put that in a future post .

Manish

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155 Bikash Ghosh August 21, 2010 at 9:24 pm

Hi,

I have been apprised by an insurance advisor on a particular difference in benefit between the term plans iTerm from Aegon Religare and iProtect from ICICI Pru as stated below.

There is an edge in iTerm over iProtect with respect to “Terrorism Cover”. The “Terrorism Cover” is not there in iProtect, whereas in iTerm “Terrorism Cover” is there. I would like to have an apple to apple comparison between these two plans as far as benefits are concerned. Please throw some lights on it with authenticity.

Bikash

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156 Manish Chauhan August 22, 2010 at 12:58 pm

Bikash

Thanks for mentioning this point , I think its a personal decision if it matters to some one or not , many people would not be too much excited about this difference

manish

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157 pattu August 22, 2010 at 8:20 pm

iprotect brochure says nothing about terrorism. With respect to main plan death is death and once should get sum assured in any case. When riders are included then a company is free to put additional exclusions. But I dont find this in the brochure.
Riders are always problematic. I think its best to get cheap accidental cover from PSU liked united India. If I am not wrong premium is not linked to age.
CI cover also depends on the situation. For example if I get a critical illness I don’t need to worry about loss of income since I am govt employee and I wont get kicked out because I am sick. This may not be true in corporates so you may need it. But if there has been a precedent in your company you could check how they give settlement. If the settlement is equal to CI cover then why take it!?

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158 Manish Chauhan August 25, 2010 at 8:25 pm

Pattu

Why do you think premium is not linked to Age? It is always dependent on age .

Manish

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159 yogesh August 22, 2010 at 12:15 pm

Hi Rakesh,

Was there any medical test for U ? this premium is after or before medical test..?

Hi Manish,

If we opt for plain life insurance ..then if any one die by accident then his family won’t get any benefit ? is it?

Regards
Yogesh

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160 Srinivas August 22, 2010 at 12:18 pm

@Yogesh,
If any one has plain life insurance (without any Accident cover rider) and he dies in an accident, family would get only the sum assured.
This should be natural death.

if has accident cover and died due to accident, family would get basic sum assured + accident rider sum assured.

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161 yogesh August 22, 2010 at 12:33 pm

Hi Srinivas,Manish & All,

Then I think its better to take pure life insurance(without accident rider) at least by this we r sure that we r insured for that much amount and in case of happening tht particular amt will be received by family member.

Where as if we opt for accident rider we r not sure our family will be benefited by tht additional amt or not..

Its better to increase sum assured of pure coverage.

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162 Rakesh August 22, 2010 at 5:45 pm

Yogesh,

This premium is before the medical test. They will contact me if i have to undergo a medical test. Will keep you posted.

Rakesh

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163 Roopesh Majeti August 22, 2010 at 12:35 pm

Hi All,
After going through the above reviews, iam little confused :) [ forgive my small brain ].
My question is that :
Can we take a pure insurance plan with one company [ lets say iProtect ]
and take an accident death benefit by taking from a diff company [ say X ].
Though ICICI and X are not related to each other.
If not, if we combine pure protect and ADB, do you all suggest iProtect ?

Currently, iam on 30 in age, and planning to go with 50 Lacs cover for 30 years. For which, i saw that iProtect is very good one to choose [ not sure about ADB top-up provided by them ].

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164 Manish Chauhan August 25, 2010 at 8:28 pm

Roopesh

Yes you can buy Pure term plan by iProtect and take accidental cover from other Insurance company

Manish

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165 Pankaj Parashar September 7, 2010 at 10:07 am

and that Accidental Cover would be from a General Insurance company… Life Insurance Companies do not sell stand alone Accidental Cover…

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166 Manish Chauhan September 7, 2010 at 10:22 am

Pankaj

Thanks for the addition, Do general Insurance policy ask for the information regarding the existing Insurance policies ?

Manish

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167 Sachin September 7, 2010 at 11:23 am

Manish,

I have a personal accident policy from New India. Only document required was my income tax return. I will get back to you with details.

Sachin

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168 Manish Chauhan September 7, 2010 at 12:13 pm

Sachin

Great to hear that it was a simple procedure . Keep us posted

manish

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169 Sachin August 23, 2010 at 10:42 am

Manish,

Personal accident and disability policies are also provided by general insurance companies (New India etc.). The maximum amount of the policy depends on your income tax return. These policies are quite cheaper than the riders of the term life insurance policies.
Is there anything wrong with these general insurance policies? There has not been any mention of these policies except for the Subra’s comment to your post. Is there anything wrong with their payments?

Regards,

Sachin

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170 Manish Chauhan August 25, 2010 at 8:29 pm

Sachin

Its too early for me to comment on those policies , I dont have much idea :) on those

Manish

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171 maya sudhakaran August 23, 2010 at 1:57 pm

thanks a lot for your feedback. i have a doubt though. my husband is a sailing master and he is on board ships for six months in a year. so he is an nri. what would you best suggest for him. is there a special online insurance scheme for nris. i remember while taking an lic policy he had to get all his papers verified from their ho at chennai, precisely because his job profile is riskier than other nris. could you suggest where to look for policies meant for nris.

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172 Manish Chauhan August 23, 2010 at 2:25 pm

Maya

LIC would be helpful in your case .;

Manish

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173 Ashal Jauhari August 24, 2010 at 1:51 am

Dear Maya, For your husband, most of the companies operating in India. ‘ll provide Life Insurance But due to the nature of his job, there ‘ll be a Prem. loading. This Prem. loading may be different from Co. to Co. So take your own pick on that count.

Regarding the authentication of papers from Chennai, all I can that underwriting practices do vary from Co. to Co.

Please quote all the details clearly while applying for the policy.

In between, to get a taste of Prem. loading, you may contact various Ins. Co. in India & ask their prem. for your husband’s case. This home work ‘ll provide you the guideline what to do when he ‘ll be back in India to purchase a right policy for him.

Thanks

Ashal

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174 Manish Chauhan August 25, 2010 at 8:31 pm

Ashal

Nice guidance :)

Manish

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175 Radhey August 23, 2010 at 3:20 pm

Manish, on “The best part of the policy is that your life cover begins immediately once company receives the premium in case of non-medical cases (incase there is no need of medical examination) , However, In cases where medical examination is required, cover will commence from the date of issuance of the policy.”

Isn’t this the case with almost all insurers who issue term insurance ?

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176 Manish Chauhan August 25, 2010 at 8:37 pm

Radhey

I think it was not the case with iTerm , they used to start cover when they issue the policy only . Online term insurance is a different ballgame and should not be compared with normal term insurance , here company is providing you cover instantly when you pay the premium (incase medical is not required)

Manish

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177 Balbir August 23, 2010 at 4:04 pm

One thing I would like to confirm whether the Life insurance company coverage is on abroad also. I took SBI life shield term insurance and there customer care confirmed that it only cover if death/causality happens in India though I do not find this info on my policy document or on their website.

I would like to know the stand of other life insurer company in this regard.

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178 Manish Chauhan August 25, 2010 at 8:38 pm

Balbir

I am not sure on this, different companies may have different answers , also dont trust customer care , they might not provide complete or right information (unintentional sometimes)

Manish

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179 Manjeet August 24, 2010 at 8:05 am

Hi Manish,
I bought the iTerm plan from AR last year after your article and after consulting you. Now that iProtect has come up, does this mean that iterm is not good enough (As commented by you above).
I would also like to know more about the ‘rider’. By reading your article I now feel that a normal term policy without a rider does not include accidental death. Do I understand correctly? Please explain. If this is correct, does this mean that we need to insure ourselves separately for different types of deaths. That’s ridiculous!

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180 Asif August 24, 2010 at 9:18 am

“this mean that we need to insure ourselves separately for different types of deaths. That’s ridiculous!”
and then you can decide accordingly which type of death u want ;)

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181 Srinivas August 24, 2010 at 9:40 am

Yes. your understanding is correct that “a normal term policy without a rider does not include accidental death”.

These riders come under double indemnity clause in insurance terms, Double indemnity is a clause or provision in a life insurance or accident policy whereby the company agrees to pay the stated multiple (i.e. double) of the face amount in the contract in cases of accidental death. An accidental death is a death that is neither intentionally caused by a human being, such as murder or suicide, nor from natural causes, such as cancer or heart disease.

This is to get more sum assured in case you die due to most possible type of deaths. I mean natural death is basic so normal term insurance is basic thing to have. next probable death could be due to accidents. like wise permanent disability, terrorist attack these are just riders and keeping adding.

You can get the insurance cover for which you are exposed. As, only god knows how we die, we can only do permutation and combination.

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182 Anand August 24, 2010 at 11:16 am

What ???
A normal term policy does not include “accidental death” ?

Manish, are you listening?
People are using your blog to spread financial illiteracy….

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183 Srinivas August 24, 2010 at 11:25 am

Sorry, it was a mistake “a normal term policy without a rider does include accidental death” but it does not give double indemnity benefits.

What I meant was if you take accident cover rider then you get basic assured + accident rider sum assured (double indemnity).

For example, you take normal policy without any rider, if you die due to accident then you get only sum assured, but if you have accident cover rider also you get basic sum assured + accident rider sum assured…

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184 Manish Chauhan August 24, 2010 at 11:56 am

Anand

Accidental death is always covered L:)

Manish

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185 Ajay August 25, 2010 at 10:29 pm

A death is a death buddy… Accidental or natural, murder or suicide… With a accidental rider you (rather your nominee) gets an additional sum of money…

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186 Manish Chauhan August 25, 2010 at 8:39 pm

Manjeet

No thats not true , Accidental death is always covered L:)

Manish

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187 Manjeet August 25, 2010 at 11:02 pm

Manjsh,

Thanks for the above information. But you skipped my first question.
I bought the iTerm plan from AR last year after your article and after consulting you. Now that iProtect has come up, does this mean that iterm is not good enough (As commented by you above). Should I switch over to iprotect now?

Please Comment.

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188 Manish Chauhan August 27, 2010 at 9:45 am

Manjeet

That might make sense , as your premium is not going to be significantly up , Or you can just increase your cover through them

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189 yogesh August 24, 2010 at 11:50 am

Hi All,

Confused with such exclusion shd we go for accident rider or not..

Premium Without accident rider With accident rider
25L 50L 100L 25L 50L 100L
Rs. 3,850 Rs. 5,600 Rs. 9,900 Rs. 4,875 Rs. 8,150 Rs. 12,400 ..

With accident rider if we go for 100L then will get 1.5 crore with 12,400
Without accident rider if we go for 100L then will get 1 crore with 9,900.

For accident rider need to pay 75K extra and will get 50L diff.

But not sure with such exclusions extra 50L will cme in picture and may be they never cme in picture that why insurance
company are putting such consitions..

All other policies also got such exclusions..?

Is there any policy which has All
a)normal term pla
b)accident rider
c)criticial illness
d)terrision

If not atleast first three..
Regards
yogesh
Lets say I opt for accident rider

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190 Bikash Ghosh August 24, 2010 at 8:15 pm

Hi Yogesh,

You may please refer to a product of Bajaj Allianz Life Insurance Company in which you would get all those as desired. The plan is “New Risk Care II” and there is optional “Additional Rider Benefits” for enhanced protection. But the premium is more as compared to iTerm or iProtect.

Regards,

Bikash Ghosh

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191 yogesh August 25, 2010 at 8:15 pm

Hi Bikash,

Do u have idea how much will the premium for 50lachs..My age is 30 yr and want to take for 30 yrs..

I checked in brochure for 5lach & 25 term coverage its arnd 2K per year..so how much will be for 50lach coverage & 30 term

Regards
Yogesh

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192 Manish Chauhan August 25, 2010 at 8:42 pm

Yogesh

Why dont you go to their websites and check ?

Manish

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193 kiran August 24, 2010 at 6:21 pm

Friends, I live in Tripura. there is only one branch. but i m thinking for bye iprotect . is it possible from here? my annual income is 2 lacks. how much insurance i hv need? plz. anybody suggest me. thanks.

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194 Manish Chauhan August 24, 2010 at 6:28 pm

Kiran

If they are not providing in your city , it would be tough to get insurance because they would require documents/address proof and all those things . You should check another article to understand your insurance needs , with your salry being 2 lacs per year, a wild guess would be 30-40 lacs .

Manish

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195 kiran August 24, 2010 at 6:57 pm

15 days ago i purchased a policy from aviva . but company’s advisor not fill up my previous insurance record which r taken from LICI. is it any problem in future?

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196 dhawal sharma August 25, 2010 at 11:01 am

All the policies detail should be filled up, primarily if its TERM PLAN..Cuz if policy holder dies, the claim is to be settled by every company and each company needs ORIGINAL DEATH CERTIFICATE (And unlike birth certificate, authorities issue only ONE DEATH CERTIFICATE)..So if everything is mentioned in one policy, then its easy to submit documents to other policy company..Its a standard practice that if claim is settled by one company, the other company generally accepts their verdict, PROVIDED IT WAS DISCLOSED TO THEM BEFOREHAND THAT ANOTHER POLICY IS ALSO INFORCED WITH OTHER COMPANY/COMPANIES..So you should get the information regarding your other policies instilled..

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197 Manish Chauhan August 25, 2010 at 8:43 pm

Kiran

You premium is also dependend on your history ,so you can understand that its an important thing :)

Manish

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198 prabeesh September 8, 2010 at 10:45 pm

if its depend on history..let me say that i have ULIP plan from bajaj and i am going to close it after 5 years ,should i include this? or its only the history of term plans?

if i take first iTerm 25L second iProtect 25L and third lets say after a year Lic 50L for my 1C term plan and should i inform other 2 insurance of the new term with LIC? and if i close iTerm after 3 years and start a aviva i need to update other again right?

i am just trying to get clear of these things :)

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199 Manish Chauhan September 9, 2010 at 1:11 am

Prabeesh

In Kiran case , we are talking about updating the new company about the Old Insurance cover because thats an important information for the new company , but old company does not have to do anything with this new policy which you have taken , While cancelling , I dont think you have to tell everyone about it .

Manish

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200 Ningthemm August 24, 2010 at 11:47 pm

Manish,
Now a days ,we keep hearing that X man was shot dead by some Y groups/murdered by enemies/terrorist/undergrounds/militants etc and very scare some times.To cover such deaths , what are the raiders I have to take ?

Reply

201 Manish Chauhan August 25, 2010 at 8:29 am

Ningthemm

That should be considered as a terrorist attack and I dont think any company covers it , Its tough to get protection against that .

Manish

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202 Dhawal Sharma August 25, 2010 at 11:06 am

@Ningthemm – Death by terrorist attack is coverd by some companies in their TERM PLAN..I am an agent for KOTAK LIFE INSURANCE so i can say that KOTAK is COVERING this for sure…Please check the link

http://insurance.kotak.com/media/pdf/Kotak%20Life%20Insurance%20covers%20death%20due%20to%20terror%20attacks.pdf

Its a statement by our MD, Mr Gurang Shah in 2008 and quite evident as KOTAK settled a claim of Rs 2 crore of an individual who died in TAJ HOTEL attacks..

Go ahead and get the life cover from KOTAK if you are looking for TERRORIST ATTACK COVERAGE :-)

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203 Manish Chauhan August 25, 2010 at 8:49 pm

Dhawal

Thats a good thing to know :)

Manish

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204 Well September 14, 2010 at 3:10 pm

LIC covers terrorism as well.

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205 Tarun January 13, 2011 at 8:21 pm

@Dhawal,

I believe death by any means is covered by the basic term policy from any company.Like someone said above “death is death” I think Ningthemm was asking about extra raider.

As per the link you provided, it itself kind of says that its coverd by most life insurance policies.

“Most of the life insurance policies in the industry cover death due to all causes including death due to terror attacks (but excluding death due to suicide in first year). In India, there are no
specific policies for protection against terror attack deaths as an individual’s regular life insurance policy itself is capable of providing cover in case of death under any circumstances (except
suicide).”

@Manish

Thanks a lot for the post. Please confirm if this understanding is true.

Reply

206 Manish Chauhan January 13, 2011 at 9:02 pm

Tarun

Yes you are correct

Manish

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207 madhu August 25, 2010 at 7:51 am

sir
i would like to take the plan but it is available in only 54 big cities, i am living in remote town PUNGANUR in andhra pradesh . How can i take it ? any advice for me ?

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208 Manish Chauhan August 25, 2010 at 8:23 am

Madhu

Its not possible for you to take it .

Manish

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209 Balbir August 25, 2010 at 11:24 am

Whatever premium is mentioned that would be EXCLUDING the service tax (10.2%), so please add also while calculating the cost :-)

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210 Manish Chauhan August 25, 2010 at 8:50 pm

:) . I think they mention it in the “benefit illustrations”

Manish

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211 yogesh August 25, 2010 at 9:13 pm

Hi all,

Service Tax is 10.30% in icici iprotect plan..

For 30 yr old person(non-tabacoo) in option I for 50lach coverage for 30 yr premium will be 6783.45RS yearly.

Remember service tax is not same every yr.

In kotak life insurance premium is 8134.63 RS yearly
kotak got 3 riders need to pay seperately for them..If u opt for accident and permanet disability it will be 9458RS(including service tax)..accident and permanet disability rider can be max 10Lachs only individually.

kotak got critical illness rider if u take tht also then 14K permium ..

Hope it helps..

Looking to this it looks ICICI iprotect is less expensive.

Regards
Yogesh

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212 Manish Chauhan August 27, 2010 at 3:31 pm

Yogesh

thanks for the info

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213 Kiran August 25, 2010 at 10:18 pm

Friends, betwen aviva and tata-aig which is the best insurance prvider in term policies?

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214 Manish Chauhan August 25, 2010 at 10:28 pm

Kiran

You cant judge like this , you have to look a the policies and compare them on different parameters , see apnainsurance.com to compare :)

Manish

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215 Kiran August 26, 2010 at 8:02 am

Dear Manish,

Thanks for information.

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216 Ankit Thakker August 26, 2010 at 5:49 pm

I did a quick cross reference of iprotect premium rates with a couple of other leading online insurance products namely Aegon Religare’s iTerm and Max New York Life Insurance’s Platinum Protect and found out that the premium rates for iprotect are by far the lowest across different parameters:

For a person aged 30 years going in for iprotect the policy premium for 25 years term comes to Rs. 3850 for a sum assured of Rs. 25 lakhs. For iTerm, on the same parameters it is Rs. 4300 and for MYNL it is Rs. 5075

Similarly I have come up with a comparison chart for all three products for a term period of 25 years capturing the premium rates that a buyer aged between 30-45 will have to pay for a sum assured of Rs. 25 lakh- 5 crore.

Check it out, let me know your thoughts on the same.

ICICI Pru iProtect
Age/ SA 25 lak 30 lak 50 lak 75 lak 1 cr 5 cr
30 3850 3900 5,600 7,725 9,900 44,000
35 5450 5190 7,500 10,425 13,300 59,500
40 8175 7590 11,000 15,225 19,500 87,500
45 12600 11550 16,750 23,325 29,900 134,500

Aegon iTerm
Age/ SA 25 lak 30 lak 50 lak 75 lak 1 cr 5 cr
30 4300 5160 5600 8400 10400 52000
35 6000 7200 7500 11250 14500 72500
40 8875 10650 11100 16650 21600 108000
45 NA NA NA NA NA NA

MNYL Platinum Protect
Age/ SA 25 lak 30 lak 50 lak 75 lak 1 cr 5 cr
30 5075 6090 9400 14100 18800 94000
35 6825 8190 12900 19350 25800 129000
40 9900 11880 19050 28575 38100 190500
45 14850 17820 28950 43425 57900 289500

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217 Manish Chauhan August 26, 2010 at 5:55 pm

Ankit

Hey thanks :) . this is a valuable information at one place for people like me who are lazy to check this :) . Good work :) , If you can put it in a image chart, i would put this in the main article :) .

Ankit, did you find why iProtect is cheaper than others , what is missing here which makes it cheaper ?

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218 Ankit Thakker August 26, 2010 at 6:27 pm

hi manish,

i have sent you an email about my analysis of why the plan is so cheap. Also sent you the charts that you requested.

Let me know if u need any more details.

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219 vinay August 26, 2010 at 7:20 pm

thansk ankit. Are these pre service tax or post service tax?

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220 Manish Chauhan August 27, 2010 at 3:36 pm

Should be pre-tax

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221 yogesh August 26, 2010 at 7:37 pm

this above fig is pre sale tax…For sale tax is 10.30% for this yr..

Ankit..how u know why its is cheapest ?we can compare and know which is cheapest but how to know why its cheapest ?

Is it cheapest becuase there is medical test

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222 yogesh August 26, 2010 at 7:42 pm

Correct one..

this above fig is pre sale tax…For ICICI iprotect, sale tax is 10.30% for this yr..

Ankit..how u know why its is cheapest ?we can compare and know which is cheapest but how to know why its cheapest ?

Is it cheapest becuase there is NO medical test

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223 Manish Chauhan August 27, 2010 at 3:37 pm

Yogesh

I dont think any other company have more cheaper product, do you know ?

manish

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224 Jig August 28, 2010 at 1:39 am

Hi Manish,
Its showing on icici site premium is different.
for 29 year age, 1 Cr premium is 14400 and if include tax ( service & cess ) it is arround 15883.

How it should come to 9400?

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225 Jig August 28, 2010 at 1:43 am

Hi Manish
Sorry as i hve calculated with Tobacco user so giving different premium amount. Thanks a lot for sharing such good info. Only one query that can Nri buy this online iTerm plan?

Regards

Keep posting good info.

Jig

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226 Manish Chauhan August 28, 2010 at 10:34 am

:) great . nri can buy it , but it would require local address proof and you might hav to come down for medical :)

Manish

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227 Jig August 29, 2010 at 9:21 pm

Thats simply great dear. Thanks for reply
Waited for your reply so i can put iTerm in my plan.
1. Out of Religare and ICICI which one is better? further I have one plan recieved from Kotak and need math studies on that. i thought i should put this to expert. :)

2. What is exact benefit of iTerm plan all we have discussed. Do we need to take seperate accidental death benefit /critical illness? if it is not provided in normal iTerm plan then what is they meant for death benefit?

3.Kotak offer 1.5 Lac per anum to pay for 5 years. They are providing 25 Lac insurance for next 20 years from day 1 and fund value at the end of 14 lac considering only 6% growth.

Expecting the best logical answers from you as usual to take any decision on this.
thanks a lot once again for providing good information

Regards

Jig

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228 Manish Chauhan August 29, 2010 at 9:26 pm

Jig

1) ICICI seems to be better at this point , as they have same pricing with better features and it comes from ICICI which has move confidence among public compared to Religare

2. With iTerm you need to take seperate accidental benefit , in iProtect the meaning of accident death is when you die , then you get extra insurance money apart from normal sum assured.

3. which plan is it ? if its a ULIP , then avoid it

Manish

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229 jig August 29, 2010 at 10:27 pm

Yes bro, it is ULIP bases plan given by Kotak.

Well, Now its very clear that if ICICI allowing NRI to take term plan, i am going for the same sure.

thanks and wish you just keep it up posting such unbiased information. I knw u were never biased before . :)

Regards

Jig

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230 Manish Chauhan August 29, 2010 at 10:34 pm

:) . The reason I said that iProtect will allow NRI is because as per their reply i got , the 54 cities is only because of medical checkups

Manish

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231 Jignesh September 23, 2010 at 1:09 pm

Dear Manish,
I am very surprized with the reply of ICICI. I have asked for iProtect Details and they replied NRI are not eligible to get iProtect.
Alsmot most of companies are denied to provide Term Plan to NRIs . ( specially middle east )

Whats your suggested plan for this matter?

In this condition, how we should plan our insurance requirement?
Hope you can show some way for this.

regards

Jig

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232 Manish Chauhan September 23, 2010 at 1:26 pm

Jignesh

I feel what they mean is they cant provide you insurance if you want to sit outside india and take it from there. You can always come to India , take the insurance in the city and then mention to them that you are now residing outside as a workaround .

Manish

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233 Jig September 23, 2010 at 1:31 pm

I am ready to come down to india and that all things i have mentioned when ask.

but they are not replying the same way as you have written here. well now i can confirm it only when i will be in india.

Regards

Jig

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234 Jayant August 30, 2010 at 10:13 pm

Hi manish,

I genuinely appreciate your effort in educating people but here i have difference experience.

With my prior experience in home loan with ICICI bank i have NO trust at all in ICICI bank. those days I had literally lost my peace of life. THEY NEVER KEEP THEIR WORDS AS THEY COMMIT IN THE START. How can we buy a sensitive product like life insurance from them?

jayant

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235 Manish Chauhan August 31, 2010 at 2:33 am

Jayant

Can you share your experience in detail . I am not sure how much can we relate ICICI Prudential with ICICI Bank because they are seperate things even though coming from same Family .

Manish

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236 Rakesh August 31, 2010 at 12:33 am

I have decided to cancel my application. Worst customer service. I had taken the insurance over a week back and someone from customer service called me and did a verification and arranged to collect the documents form my place the next day. However no one turned up nor called me. I have been following-up with their customer service all this week. Their service is very pathetic.
If before taking the policy i have to undergo such hardships, imagine what my family would have to go if there is a claim in future.
I will not advise anyone to opt for ICICI PRU Life Insurance co.
I have also made a complaint to IRDA.

Rakesh

Reply

237 Manish Chauhan August 31, 2010 at 2:30 am

Rakesh

Oh thats bad , I am not sure if IRDA would take this up based on customer service .

Manish

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238 Tushar Khirwadkar August 31, 2010 at 10:16 pm

I have also enrolled for this policy on Friday and got a call from their customer service on Sunday confirming all details and promised to send someone to collect docs next day.

Till now nobody has called up! I then called up their customer service and I am told that they will check this and get back to me asap. When I provided my application number, they are not able to find the details, which is VERY STRANGE.

I too echo your feelings and plan to complain if I things do not work out in a day or two…

Regards, Tushar

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239 Biju Balan August 31, 2010 at 1:36 am

Hi Manish,

If I go in for iProtect-II for 30 years term, & say after few years, i become a NRI & settle in another country & die in an accident. Will my nominee eligible for insurance money? Coz someone told me that, death in India is only accounted. also Term Insurance policies are applicable for resident Indians only. Is this true?

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240 Manish Chauhan August 31, 2010 at 2:29 am

Biju

I am not sure on this , you have to clarify from the customer care

Manish

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241 Dhawal Sharma August 31, 2010 at 12:04 pm

for this, the policyholder has to declare to the company that he is moving out/settelling abroad..There are a few countries which are market dangerous by all insurance companies (For eg Pakistan, Burma, Somalia etc.) and so if the policyholder is moving to these countries, the policy will stand cancelled..But if the policyholder is moving to some other place, like US or UK after informing the company, he can continue to avail the insurance facility..but yes, claim will be settled only in INDIAN CURRENCY ;-)

Its not like if someone has taken cover of 2 lakhs and he died in Europe, then company will pay 2 lakh EUROs to the nominee..Company will pay 2 lakh rupees even if the nominee is in europe..

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242 Manish Chauhan August 31, 2010 at 12:06 pm

thanks for the info :)

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243 Biju August 31, 2010 at 2:35 pm

Payment in indian currency is fine. But my question is more towards, whether the accidental death in a foriegn land (either by immigration, employment or tour) is covered or not?
And whether NRI can buy this i-Protect Insurance or not? (agreed to travel to india for medicals, incase needed)

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244 Jig September 23, 2010 at 1:27 pm

Hello,
I have asked this question to companies also and fed up with ICICI replies. they never replying to the point. I dont know why manish is keeping mum specially after asking this question.

I request manish again n again , that this situation is there for so many guys/personnels. Manish can you please start a fresh blog with subject NRI INSURANCE PLANS and in that you can review the available plans for NRIs.

I am very much sure there is huge blog members are from out of india, Middle east who has tax free income but they dont have proper investing planning due to lack of awareness, lack of availibility of options and so have to invest in direct equity.

We are looking for Proved information and considering you as a socially knowledge sharing guy, request you again to do something on this.

i hope soon we will get answers on this.

Regards

Jig

Reply

245 Manish Chauhan September 23, 2010 at 1:30 pm

Jig

Wait .. I am following up with some one who knows better than me , once I get the answer I will update .

Manish

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246 Jig September 23, 2010 at 1:35 pm

Dear
Many many many thanks to you to spare your time in this matter.

warm regards

Jig

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247 Manish Chauhan September 23, 2010 at 2:20 pm

Here is the answer

—–

A person has to be RESIDENT in india to take up insurance policy from an INDIAN COMPANY in INDIA..Reason being the documents required by the company like ADDRESS PROOF/AGE PROOF are to be for some place in INDIA..Moreover, if the SUM ASSURED required is more than 50 lakhs or so, CUSTOMER is required to submit his financial papers such as last 3 years ITR or FORM-16 which again should be done in INDIA only…Last thing, medicals would be done at some medical center affiliated to the insurance company near the address of the client which again should be in INDIA…So these are reason why insurance might have been declined to some NRI..

I think this NRI guy, when visiting india next submit his proof of RESIDENCE – AGE – LAST 3 years ITR etc and get his medical done at his indian address, can get his policyh issued very easily..

Moroever, according to JIG’s concern, i believe there must be some INSURANCE COMPANY out there in middle east too..so he can take a TERM PLAN from there for a smaller amount and then when he is back in india, can take a big amount from indian company…

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248 Jig September 23, 2010 at 3:30 pm

Manish,
This is the reason i was expecting answers from you as i knew it will be a firm answer. Your work is highly apprciated specially because you are doing this for social education.

thanks a lottttt
a little query, if i am earning tax free salary, do i need to submit ITC?

with warm Regards

Jig

Reply

249 Manish Chauhan September 23, 2010 at 3:45 pm

Jig

If you are residing outside India and have no income in india , then you dont need to pay and file any ITR

Manish

250 Anand September 24, 2010 at 12:39 am

Hearing this term for the first time.. ‘tax free salary’…?
I hope you are not kidding…

251 Hemant August 31, 2010 at 5:26 pm

Hi,
I have a query regarding accident cover feature being available in i-protect vis-a-vis iterm which does not provide such option.
When you say Accident Cover is available in the policy, what does that excatly mean? Does it mean that in case of death due to reasons other than accident, normal amount applicable for the term isurance shall be paid whereas in case the death is due to accident, the amount payable shall be equal to the term insurance amount plus an additional amount due to accident cover feature ?
Can somebody kindly enlighten me on this?
Regards
Hemant

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252 Dhawal Sharma August 31, 2010 at 5:54 pm

@Hemant – Lets get this thing clear once and for all…Accident cover means a rider by the name ACCIDENTAL DEATH BENEFIT..which means if a policyholder has this rider, his nominee will get extra amount if the policyholder dies in an accident..Lets take this example..Mr A has taken a Sum assured of 50 lakhs as basic cover plus Rs 10 lakhs as Accidental Death benefit in Term plan from any xyz company..In this case, if Mr A dies a natural death or died because of any reason other than accident, his nominee will get Rs 50 lakhs..But if he dies in car accident or accident of any kind, he will get Rs 60 lakhs (Rs 50 lakhs basic sum assured + Rs 10 lakh on account of Accidental Death rider)..

Hope this will clear your doubt..

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253 kumar September 1, 2010 at 12:13 am

Hi Manish,

I have taken a term insurance from LIC & HDFC already. I would like to buy the i-protect to increase the sum assured.
The query I had is that, in case of an unfortunate event of death of the insured, since one copy of the death ceritificate will be issued and I assume that all the companies require the original copy of this ceritifcate, how can the nominee claim the policy from all the insurance companies.

Thanks
Kumar

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254 Manish Chauhan September 1, 2010 at 1:15 am

Kumar

We will look at it in detail , for now just understand that its not an issue .

Manish

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255 Dhawal Sharma September 3, 2010 at 12:12 pm

Very first thing for these types of cases is to declare in the proposal form that you already having a policy from such and such company..(There is a column in every company’s proposal form asking the client that if he is having any insurance from same company or any other company)..Once such information is provided, then at the time of claim, the usual practice is to submit DEATH CERTIFICATE to the insurance company with which the policy is running since the longest period..Other companies are then informed of the procedure due and acknolwedgment from the FIRST company are provided them and it is accepted by the other companies..Moreoever, of late, it has been reported that generally Insurance companies do not ask for Original Death Certificate to settle claims, even photocopies will do..So be alert while filling the form and sharing all the information about previous policies to prevent even a small discomfort problem later on..

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256 Manish Chauhan September 4, 2010 at 6:03 pm

Dhawal

Thanks for the reply :)

Manish

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257 sandeep January 30, 2011 at 2:45 pm

this is a very good information for the Financial First Aid Kit document….

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258 Manish Chauhan February 2, 2011 at 12:40 am

sandeep :)

have u created one ?

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259 sandeep February 2, 2011 at 6:12 am

:)..i’d one with all the details of investments etc..now adding columns/more information per your template and discussions

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260 Manish Chauhan February 2, 2011 at 11:01 am

Great

Then Send the updated one to me and I will see If I can update it in the main post

Manish

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261 Abhinav Sonkar September 3, 2010 at 1:26 am

Hi Manish,

First of all, I would like to congratulate you for building up such a wonderful blog on financial matters from Indian perspective. I am an IT guy, and the only thing I have been natural at is computers. So, your very lucid blog comes as a great relief for me! I have been reading a lot of posts on this blog and now I don’t feel like a financial n00b!

By the way, I am a blogger as well and so can appreciate the hard work you must have done to build up a blog with over 4.5k RSS subscribers! :-)

Just wanted to inform you and your readers that I have bought this IProtect Plan from ICICI (Option II – Accidental Rider of 50 lacs included). I am 23 years old, have gotten myself a 50 lac cover for a period of 30 years. The premium came out to Rs. 8438/-. As yet, only the online part has been done. I am yet to hear from an ICICI representative for further processing of my application. Also, I have mentioned YES to occasional consumption of alcohol and NO to everything else. So the premium might shoot up.

Will keep you posted of further developments as and when they happen. :-)

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262 Manish Chauhan September 4, 2010 at 8:49 pm

Abhinov

Great to hear from you :) . Thanks for your kind words :) . Keep coming .

Let us know how your iProtect moves on .

Manish

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263 Abhinav Sonkar October 2, 2010 at 1:50 am

Update of my policy status:

After about 25 days of buying the policy online, I got an email with details of the hospital where I had to go for medical tests (6 test in all). I called them up and asked them to conduct the test at home, but they didn’t look keen to come to my residence (gave lame excuse of not enough doctors!), so I went to the hospital. They took urine sample, did blood test and ECG only and no other tests. Guess they are trying to save money there!

The only thing remaining is to submit the documents. I have decided to personally submit the docs at their office instead of waiting for their courier guy to collect it.

Will update next when I get the policy.

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264 Vikas Khanna September 3, 2010 at 10:42 am

I have purchased an Iprotect policy on 25 aug and since then there has been no reply from the ICICI staff. Whenever I call the customer support, they say that they would respond in 24 hours and in the end it is me who is calling them again and again.

Anyone planning to by this policy should think twice before investing there money.

Vikas Khanna

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265 Manish Chauhan September 4, 2010 at 8:47 pm

Vikas

There are some good and bad experiences with iProtect , read them on the iProtect review post

Manish

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266 Narasimha September 4, 2010 at 12:09 am

Thanks Manish, i was looking for Term Insurance for last 1 year, i thought of taking LIC’s Amulya Jeevan. After reading your articles i decided to take iProtect for 50L and Amulya Jeevan for another 50L.

I submitted iProtect application online and next day ICICI Pru Life has sent a person to collect documents and get signature on application.

NOTE : To submit iProtect application online one need to have Internet Explorer 7.

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267 Manish Chauhan September 4, 2010 at 8:13 pm

Narasimha

Great, I think its a good idea to split it between LIC and other . thanks for IE point , many people dont know it , but i browsed it through firefix , got my premium , but never went for submission of forms , not sure :)

Manish

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268 Narasimha September 4, 2010 at 11:52 pm

Today i got medical test details, There are 2 types of medical tests
– Lab tests => Some Lab people come and do tests at home
– some other tests i need to goto some hospital in JayaNagar.

thanks,
Narasimha

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269 Manish Chauhan September 5, 2010 at 11:58 am

hmm..

Seems like basic tests which can be done without hospital help are done by them to reduce the cost .

Manish

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270 Sandeep September 7, 2010 at 3:39 pm

Hi Manish,

I will be traveling to Europe for long term with family. Will this or any term insurance would be helpful during abroad stay.

-Sandeep

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271 Manish Chauhan September 7, 2010 at 4:59 pm

Sandeep

U can always take travel insurance for abroad which will cover you , but if you are going for some years , better take term insurance and disclose that you are going out of India whenever you go

Manish

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272 Madhu September 7, 2010 at 8:30 pm

Hi Manish

In iTerm plan of AR, they told me that it covers accidental death also, even they are saying that it covers all kinds of death.
But you are mentioning that in this plan accidental death is not covering.
Clarify your thought on this.

Thanks in advance.

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273 Manish Chauhan September 9, 2010 at 1:48 am

Madhu

All Term Insurance cover accidental Death . no doubt no that .

Just that if you have accidental rider, you get EXTRA money .

Manish

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274 Dharmin Maniar September 8, 2010 at 12:24 am

Dear Maniash,

i am 40 years old. based on the online calculator i had decided to go for I-PROTECT but i came to knowthat I-PROTECT is not cheapest for sum assured of 25 lacs. for me Kotak Prefered term plan premium is the cheapest.
my birth date is 03 feb.1970 and for 30 years with 25 lacs sum assured KPTP premuim comes to 9431/- inclusive of all. for the same period and same sum assured I-Protect premium is Rs. 10506/- i gone for that and i have still chance to invest balance 1075/- in good MF as SIP.

i think one should check other company’s web site to calculte the premium before going to buy for I-Protect.

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275 Manish Chauhan September 8, 2010 at 1:00 pm

Dharmin

Great , Kotak is also very cheap one for premium , so you can go through it , it would be interesting to compare 50 lacs cover premium

Manish

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276 Sharwan September 10, 2010 at 5:47 pm

Sir, it is Very good article. I read ur article on iterm. I want to take two term insurance of 50 lack each for 25 years term. My date of birth 30. 07 .1977. From iterm , iprotect ,and kotak .which r two best not cheapest option ? And please tell detail of annualy premium of each with rider and without rider.

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277 Manish Chauhan September 10, 2010 at 7:54 pm

Sharwan

Kotak is cheap when it comes to offline term insurance , rest are online products , you can find the premiums on their websites or compare it at apnainsurance.com

Manish

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278 Dharmin September 10, 2010 at 10:53 pm

Sharwan,

i think instead of going for 25 years you should have to go for higher terms. you are currently 33 and you want to go for 25 years terms that means risk cover is up 58 years. if you servive more than 58 years your faimily will not get anything.
one must take term plan if he is the main earnning member and till the maximum age.
you can take one term plan now for term of 30 years for 50 lcas so you will have a cover up to 63 years of age and after 5-7 years (at the age of 40) you can go for one more term plan whcih can take care up to 70 years.
also side by side invest some money in to very good divesifide Mutual fund through SIP to beat the inflation and wealth creation.

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279 Manish Chauhan September 10, 2010 at 11:27 pm

Dharmin

While you are correct that one should opt for the highest tenure . Still getting cover till 58 would not hurt that much . life insurance is mainly security against the risk of future earnings and by 58 yrs a person would have earned most of his money and just 2-3 yrs of more income is suppose to come, so if a person dies family is just loosing that part and its not significant , so even 25 yrs of cover is not that bad , however depends on the insurer how much he wants .

Manish

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280 Kiran September 10, 2010 at 8:51 pm

Friends, aviva life insurance has lunch its new premium back term plan. i found it cheaper than all premium back term plan provider in india.

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281 Manish Chauhan September 10, 2010 at 10:31 pm

Kiran

Can you give more info on that ? Is it cheaper than new SBI plans also ?

Manish

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282 Amit September 12, 2010 at 3:40 pm

Hi Manish,
I have been silent observer of your blog, i admit you are doing nice job. I never took opinion from any SO called Financial advisior as they most time tried to push me for ULIP. Further i felt i knew more than those people. I like reading about finance articles. Just a hobby… Before i ask you a question, let me give you breif about my financial background….

Me and My wife both working in software. Both earn close to 10 lakh each. Me around 34 and wife around 28. Can say dont have any loan. Dont have credit cards. Recently blessed with a daughter. Parents are self sufficient.

We can save upto 60 k per month. Tax savings are either PPF of ELSS.
In my case i prefer investing upto 70k per year in ELSS. This year i may opt for PPF as the market appears to be pretty high.

Never felt the need for insurance as nobody was dependent on me. Today i feel me and my wife both should go for Pure Term Plan. I feel easy settlement is one of the topmost priority, settlement shoud be hazzle free in case if something happens to me. So i thought i should go with LIC.

In my wife’s case, i wish to go with Termplan that is chepest. I might be biased towards SBI after LIC.

Please tell me should we split our term plan with two Insurance companies?
Your inputs will help me a lot.

Thanks
Amit

Reply

283 Manish Chauhan September 12, 2010 at 4:10 pm

Amit

Thanks for your comment .

U seem to be doing well overall and your clarity is good over the financial matters . You can consider spliting the Insurance between two insurers . As you are not price sensitive, you can take an approach called “priority spliting” (term coined by me) . What you can do is that if your Insurance requirement is X+Y . Where X is the minimum cover which you need in any case and you cant take any chances , you can take that X amount of cover with LIC , and rest Y with SBI or Kotak or Whatever , That will ensure full cover with high chances of atleast getting the minimum cover you wanted along with some price optimization .

Go for ELSS or (non-elss) aggressively right now as you are in the start of the career . Also while I beleive more in rent , still you might want to consider buying an affordable flat incase your situation allows it .

Keep in touch .

Manish

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284 Amit September 13, 2010 at 5:55 pm

Thanks for your Response Manish. Your inputs have made my decision more firm. I would Opt for LIC and ( SBI or Kotak).

Regarding buying a flat : I am very happy to pay a rent of little less than 10 k for my flat that would cost me 32 lakhs. Well its not i am against buying a flat but dont want to make the ALREDY RICH BANKS more RICHER. The day i have atleat 50% money to buy the flat i would go for one.

Apart from me not a guy who belives in big loan or paying huge interest to banks, i also felt HRA worked out better for me instead of availing tax benefit for having my own house.

I have brought a pice of land to consturct a house down the line. This land has appreciated to decent extent after my purchse. lets see how things work in future.

Once again… Thanks for taking our your valuable time for me….

Reply

285 Manish Chauhan September 13, 2010 at 10:13 pm

Amit

Nice to hear that , which city are you in ? Can you share the appreciation in your land price , that will help us understand what kind of numbers are there in real estate on pliot side .

Manish

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286 Biju September 12, 2010 at 9:08 pm

Hi Manish,

Need some suggestion on Endowment Insurance.
I’m 3o yrs old, married, & have 5 1/2 yrs old daughter.
Currently i have
a. ICICI ULIP life insurance promptly paying since 2004, SA-5 lakhs, Annual premium – 28000/- policy still active
b. ICICI ULIP based Pension Plan paying since 2004, annual premium – 10000/- policy still active

Now i’m Planning to go for a pure term insurance for 50lakhs or 1 crore, most likely only with ICICI iprotect (or equally split between iProtect + any other companies term insurance) to safe guard the future of my heirs.

Apart from this, i would like to invest about 2000 per month (~ 25k per annum) on some kind of guarantee towards my child’s future. So here i need your suggestion on whether i should go for endownment insurance or traditional, (non-ULIP) Child insurance. (I don’t want to use this savings towards Mutual funds, instead i prefer to increase my existing ULIP’s premium after a few years or use the cushion income from bonus towards mutual funds, etc)

Basically here i’m sort of not clear, which is more beneficial between traditional endowment & Children’s plan? And which company would you suggest to go with for hassle free service & good returns?

Or would you suggest on any other savings idea – PPF, etc??

Many thanks in advance.
Br//Biju

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287 Sharwan September 13, 2010 at 12:27 am

I think term insurance is best .plan should be…….. Term insu.+m.f. By sip+ ppf

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288 Sharwan September 13, 2010 at 6:08 am

But it is my opinion only.
Mr. Manish will guide u proper. Because saving and investment are diff. And insurance is totally diff. From saving and investment. Ulip is not good option 4 investment.you should take two term insurance plan instead of one.and one health insurance for family.after it there is no need any type of insurance. then u may focus on investmet like m.f. , p.p.f.

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289 Manish Chauhan September 13, 2010 at 7:45 am

Sharwan

Good one , you have tried well . I have replied to Biju my views, Keep up .

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290 Manish Chauhan September 13, 2010 at 7:44 am

Biju

The first thing is to cover yourself adequately with Term insurance , thats the first step.

The next step would be to plan for investments , You can use your existing ULIP’s , but the question is are you using them well with switching option , if not then whats the point of being in ULIP ? Then you can go for direct mutual funds . Also you dont need to go for increasing the premiums , you can just top up them , that would lead to less cost , not sure what happens after new regulations apply to Ulips’s .

Why are you not comfortable with MF ? If you are not ok with pure equity option , then atleast go for Balanced funds or at best debt oriented mutual funds with lower equity exposure .

Manish

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291 Raajeish S Agrawal September 15, 2010 at 4:33 pm

I tried 2 – 3 times, but could not proceed from page 1 itself?

I think just to fool Indian public this site is there!!!!

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292 Manish Chauhan September 15, 2010 at 8:21 pm

What exactly was the problem , i am not sure if any one faced that issue , are you facing that still ?

Manish

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293 narasimha September 15, 2010 at 10:11 pm

Which browser are you using?.
I think it works on IE7, it may not work on IE8 and firefox.

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294 Vijay Hegde September 25, 2010 at 11:24 pm

Hi Manish,

I have brought the IProtect Plan on 24th. Used IE6 browser and it has worked fine. Will let you know if I get through or face hassles as some people have before.

Appreciate your blog. I am a frequent visitor and reader of the articles. Keep it going.

Regards
Vijay

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295 Manish Chauhan September 26, 2010 at 12:08 am

VIjay

Sure :) . Great to hear that . Keep us posted

Manish

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296 narasimha September 16, 2010 at 10:40 pm

There is no END to their processing/document collection.
I applied online on 25th Aug, on 27th somebody come and collected some docs. On 30th Aug, they sent me a letter which has some medical tests need to be conducted at specified hospitals(some of them they came to my house to collect samples).
They received test reports on 8th/9th Sept.
Today(16th Sept) they are asking for some other documents. Where as their Application Tracker page showing even more proofs required than what they asked today.
D.NReddy

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297 Manish Chauhan September 16, 2010 at 11:32 pm

Narshima

I am sure asking for documents in parts is very frustrating .

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298 Narasimha September 27, 2010 at 8:48 pm

No end to their document collection, still no idea when they can send Policy.
No responses to emails, they say they revert back after 6 working days.

Narasimha

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299 yogesh September 23, 2010 at 7:10 pm

Hi Manish,

Who has to take care of medical test cost ? Insurance company or to us ?

SUppose if person has already gone through full body check and had report in that case will this test be skiped or still need to do ?

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300 Rakesh September 18, 2010 at 8:08 pm

Just to update all member, its been over 1 month that i have canceled the policy but i have still not received the refund. Two weeks back they said they had done an electronic transfer but i have still not received it. I have been following daily with them but no luck. Just plain advise don’t go for this policy, instead opt for LIC and pay higher premium atleast you will have a peace of mind that your family will get the claims.
The private players are blood-suckers. Wish we could take some legal action?

Rakesh

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301 Manish Chauhan September 18, 2010 at 8:28 pm

Rakesh

You can now call IRDA helpline number and complain about any un-professional behaviour of these Insurance companies . There is a call centre started by IRDA for registering grievances on policy-related matters. The call centre will provide an easy and convenient way to bring complaints to the notice of the IRDA. the Toll Free Number is 155255 and Email for complaints is complaints@irda.gov.in .

Keep us updated on what was the result . The next action you should take is to mail company once again , cc it to complaints@irda.gov.in and threaten them to teach them a lesson if they take you granted .

Manish

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302 Ashwin September 22, 2010 at 4:55 pm

I have applied for iProtect on 12th Sept. Today on Sept 22nd i got a call and an email for the medicals. Not sure when the documents will be collected. Also they are saying that i need to submit an ECS form since i have to do medicals. Any one has come across this? I find this as ridiculous that coz of medicals you need to fill a ECS form. What is the intent behind it?

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303 Manish Chauhan September 22, 2010 at 6:10 pm

Ashwin

they would be the best people to tell you the reason why they need it . Anyone else faced this issue ?

manish

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304 dhawal sharma September 23, 2010 at 2:21 pm

i think i know the answer…Because all these online policies do not include AGENTS, company dont want to take the risk that policyholder might forget to pay the renewal premium next year..Also, because they have started this online system to avoid any type of administrative cost, they dont want to spend money on sending reminders or calling the policyholder next year for RENEWAL..So what these companies doing are asking for ECS so that renewal premium will automatically be transferred to them ;-) i have heard this logic by many companies, issuing dictates to their sales managers and agents to get ECS from the client to avoid the hassels of RENEWALs…

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305 Manish Chauhan September 23, 2010 at 2:23 pm

Dhawal

In a way its good for both , companies aswell as customers :)

manish

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306 Krishna September 24, 2010 at 2:09 am

Hi Manish

Really nice post. I recently started following all of your blogs. I must say they are as earlier tagged ‘eye openers’. Compliments to you.

I want to ask you if this term policy of ICICI pru also for NRIs?

Greetings,
Krishna

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307 Manish Chauhan September 24, 2010 at 10:58 am

Krishna

Thanks :) . I am coming up with a post on term insurance where i talk about Term Insurance for NRI question , just like you asked .

You can always show your indian address in documents , come to india and take the insurance .

Manish

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308 Jig September 24, 2010 at 1:45 pm

Hope Now you confirmed you have lot NRI blog readers :)
congrates & best luck Manish :)

In this blog i have read so many views of people. Just one place i found it was worth to reply by you but you didnt. Person has asked that claims where rejected for silly reasons in which best one was Customer didnt mentioned he had hobby of mountaining and tracking. Customer had travelled by non registrered transport vehicle.

Whats your view on that comments?

this can be done with anyone and defenately the claim process will not be smooth.

Keep sharing , Great work.

regards

JIg

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309 Manish Chauhan September 24, 2010 at 2:12 pm

Jig

Actually you cant say that all reasons are nonsense . Insurance provider will not provide you insurance if you have some unusual hobby which can be dangerous . So if you are regular mountainer or hiker , who does it regularly , then you have higher chances of risk dying from those activities , this infomation should be disclosed so that company can tell you if they can provide you cover or not or if they can give you on higher premium .

But that will be applicable if you have died from those activites , if you die normally than whether you are hiker or not, it should not matter .

Companies do make a lot of fuss sometimes and it has to be taken to ombudsman

Manish

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310 Jig October 2, 2010 at 2:12 am

Hello Manish,
You are very true as mountainer is the profession also, but as someone earlier mentioned here that the person travelled by bus and claim rejected as trasnsport was not registered… So are you supporting this kind of rejection?
As per my thinking, whatever the clouse upon which they can reject the claim , they should mention in form. just like all comapanies have mentioned that if you are usually or professional sky skipper/ mountainer you hve to mention in the form..

For your info, i have approached the kotak and for my view they are better in customer service for providing term plans. even they call to NRI for getting plans and providing complete info / medical tests requirement with details. and i have decided to go with kotak with 50 lac. just give me one suggestion that should i go with rider or not?

ICICI doesnt have time to even mail so forget about they call you for selling the products. Normally we call customer service to get updated info but when i call them, they asked me to check website. :) ( for wat purpose they are there then )they are saying they have all info regarding NRI but i am surprised they are not aware with their own site? they need to update if it there so keep it meaningfull. well you may understand when you will go on site and check for NRI. you will find that all products normally available for Residents.

I am expecting soon a blog on new ULIP PLANS.

In sept 208 ULIP policies called back by IRDA. who has bought earlier than this period , what will happen to them?

Thanks a lot for all your support and information shared herewith.

keep growing & sharing.
Jig

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311 Narasimha September 27, 2010 at 12:56 pm

Hi Manish,

I am 32 yrs old, married (no children yet), working as a Software Engineer, making monthly take-home of 40,000 Rupees. My wife is a Home-Maker and I have my dependent mother, aged 60yrs. We live in a rented apartment. My savings per month amounts to 8,000Rs to 10,000Rs Max.

To date, I do not own any Insurance or Mutual Funds, Equity etc.

At present, I want to invest 3000Rs each every month over 5 Yrs period for my Mother and Wife benefits / credits, and also reduce tax burden. Please guide me suitable / appropriate Investment route which has good returns and profits. I appreciate if you could let me know the names of specific Investment plans. What should my necessary Investment Portfolio look like ? I want to gain some returns in the Short term (3 to 5 yrs) as well as Long term (15 to 25 yrs).

Further to the above, I also plan to obtain a Life-Insurance Term Policy for my Wife and Mother which covers Health benefits, Permanent Disability, Critical Illness, Risk coverage such as Accident, immediate Hospitalization etc ….. Please suggest the same. Is Family/Group Mediclaim Policy covered under Life-Insurance term plan?

Is it recommended to go for SBI PPF for self and my wife?
Also, I wish to increase my income level by bettering my career options down the line in 2 to 3 years.

Child Education / Funds, Gold ETF and Retirement Plans are my next level of interest.

Should you need any details, please let me know.
Looking forward to hear prompt and favorable response,

Truly,
Narasimha

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312 Manish Chauhan September 27, 2010 at 1:04 pm

Too many things here … You are asking things which a financial planner will ask you to consult you . Better ask each part seperately at forum : http://www.jagoinvestor.com/forum/ . Make sure you dont put everything in one big quesitons , else no one will answer

Manish

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313 Sharwan September 27, 2010 at 8:30 pm

I lived in nilokheri distt. Karnal haryana. Our town is not included in list of cities reffered for i term and i protect. Both company asked me i have any relative in concern city . I think their purpose behind it to show me resident of that particular city. After receieve policy bond they will change my adress to my home city. Is it fair deal ? It is risky if our relative cannt inform us about mail of insu. Companies. Should i giveup idea of online term insurance ?please suggest me some term insu. Product other than i term and i protect.

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314 Manish Chauhan October 1, 2010 at 5:23 pm

Sharwan

No u can do that . Also you can look at offline options like kotak or iProtect

Manish

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315 Sharwan September 27, 2010 at 8:36 pm

Thanx
I lived in nilokheri distt. Karnal haryana. Our town is not included in list of cities reffered for i term and i protect. Both company asked me i have any relative in concern city . I think their purpose behind it to show me resident of that particular city. After receieve policy bond they will change my adress to my home city. Is it fair deal ? It is risky if our relative cannt inform us about mail of insu. Companies. Should i giveup idea of online term insurance ?please suggest me some term insu. Product other than i term and i protect.

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316 Ashal Jauhari September 28, 2010 at 12:06 pm

Dear Sharwan, in your case, you may opt for offline mode of I-Protect. The Prem. in offline I-Protect is more than online I-Protect but still it’s a lot cheaper than the other normal offline term plans from Icici Pru as well as others.

As you are purchasing in offline mode, the loading in prem. is done to compensate the agent who is doing the legwork in this case (in other words the agent’s commission is loaded up).

Thanks

Ashal

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317 Manish Chauhan September 28, 2010 at 1:33 pm

Ashal

So people residing in other cities have the option of taking it offline with a higher premium , Its more clear to me now . But in that case One can go for Kotak or SBI new term plan . Is that not better ?

Manish

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318 Ashal Jauhari September 28, 2010 at 1:36 pm

Dear Manish, I specifically answered for the query of the person not able to get I-Protect in a remote town of Haryana.

Yes based upon personal choices, People may opt to SBI or Kotak or any other.

Thanks

Ashal

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319 Sharwan September 28, 2010 at 4:46 pm

Thanx sir for ur valuable advice.
is offline iprotect same as pure protect of icici prulife ? My age 33 yrs ,i want cover of 50 lakh for next 30 years. Term plan of icici has nearly 15000 yearly premium f or above cover. Can u suggest me some better insu. Or i final this deal. In wait of ur answer.

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320 Ashal Jauhari September 28, 2010 at 5:52 pm

Dear Shrawan, The offline mode prem. is higher than online mode but still it’s a lot cheaper than other products. Please contact IPru agent in your city for the same.

Thanks

Ashal

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321 Sharwan September 28, 2010 at 8:34 pm

Ashal thanx a lot.

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322 RAJPAL SINGH October 1, 2010 at 11:24 pm

Bhai sahab, are u a ICICI Pru agent or getting any commission from ICICI. You don’t know the fact about companies product selling than why misguiding people. You know the ICICI group is the worst group in India in term of banking, insurance, finance etc. They will never care you after selling the product. but upto product selling, they will call you dad, “mybaap”.

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323 Jayakumar September 30, 2010 at 8:42 pm

what is difference between option 1 and option 2 in i Protect?
whether in option 1 will cover accidental death?

most of the customer care executive in icici dont have enough information about iprotect…i dont have confidence in taking the policy in icici

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324 Manish Chauhan September 30, 2010 at 10:01 pm

Jayakumar

May be you have not read the article properly , its clearly mentioned there.

option 1: Regular term insurance ,accidental death is also covered .

option 2 : You get an additional money if you die from accident , you already get the regular cover money .

Manish

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325 RAJPAL SINGH October 1, 2010 at 11:20 pm

I-Protect plan by ICICI Pru not for the people who are smoker, Alcohol user and had any disease in past whether it is treated successfully. They are thinking the person who is smoking, drinking alcohol and any health problem will die soon after getting this policy and company will not able to pay the claim. Company will offer insurance only healthy & wealthy persons. If someone is financially strong, non-smoker and non-alcohol user can contact them. They will immediate insure you upto selling the plan, because they are thinking the healthy person will not die soon, and all his/her premium will put in pocket.

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326 Manish Chauhan October 2, 2010 at 1:41 am

Rajpal

What is the basis of what you are talking , can you give reasons of why you think like that ?

Manish

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327 RAJPAL SINGH October 2, 2010 at 2:41 am

Dear Manish,

Around 25 days ago, I have bought this policy online and fill up all the information as per available options in the online form. After that I have 2-3 communication they have confirm the application form in the proposal stage. Finally today I received the confidential mail letter of rejection of application due to medical assessment by doctor and their team. I got surprised that without any medical test how they can assess my health risk as every 2nd person in India are smoker and drinker. Even I disclosed the I had tuberculous in past but I have cured successfully and this would not be major health risk in future as by doctor. And as per my knowledge every 7th person in India having T.B. problem either chest T.B. or throat infection related.

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328 Manish Chauhan October 2, 2010 at 10:19 am

Rajpal

Sad to hear that .. But its not a general case , there are many people who are smoker and have health issues , but they were issued policies for more premium . So I would say there is some reason for rejection which was not communicated properly from company

Try to consider offline options like Kotak or SBI , I am sure you wont be disappointed .

Manish

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329 Anil Jain October 4, 2010 at 2:46 pm

Hi,
This is Anil and I want to buy a onlice policy but i dont have credit card . So please let me know how can i purchased online without Credit card???

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330 Manish Chauhan October 4, 2010 at 3:12 pm

Anil

You have to see which other payment ways are supported by the company you want to buy it from , It might support netbanking or debit card .

Manish

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331 vikrant October 4, 2010 at 5:28 pm

hi manish,

wanted a small suggestion from you. i have taken ICICI Prudential Pure Protect Elite for 50Lakh, the annual premium is 12K, i am 29 years old and would be 30 in november and taken this policy when i was 29 years in December10.

I read this and saw that the premium cost for 1crore is 15k, fro my age for 30 years, shall i close my existing policy and take this one for 1 crore, i would be paying 3 thousand extra but will get 50L additional sum assured? what would you say? by the way i am a smoker.

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332 Manish Chauhan October 4, 2010 at 6:02 pm

Vikrant

First of all , is this current premium of 12k for 50lacs is considering your are a smoker ? have you disclosed the fact to company or not ?

Yes it would make sense to close it and take online term plan for 1 crore , as right now u are also paying agent commission . Split into 2 companies

Manish

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333 vikrant October 4, 2010 at 6:11 pm

Yes manish, i did disclose. one more question if i split into two companies then i wont get this special rate ? also would be i paying more cause this one is the cheapest?

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334 Sekhar October 6, 2010 at 10:07 am

hi manish
Thank you for posting this nice article.I am 29 Y old. I had taken term plan from icici for 50L & 12k as premium. Now i want to close this and go for iterm policy. is it a good idea? can you eloborate on “split into 2 companies”. Which 2 companies?.

regards

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335 Manish Chauhan October 6, 2010 at 11:14 am

Sekhar

Yes you can go for iterm , but better thing would be to take more insurance in iTerm rather than closing the icici term plan (is it iprotect) , see how much difference is there in premium . Two companies should be one which you feel should be the best in claim settlement .

Manish

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336 Sekhar October 6, 2010 at 1:26 pm

Dear Manish,
Thanks for the quick reply.
I had taken ICICI pure protect elite (offline ) with ADB, Critical illness riders last year in nov.
i checked at icici iprotect & religare iterm. for 5oL the premiums are 5600 & 5050 respectively + service tax. however the poilcy years are 30Y & 25Y, adv. ICICI.
I am thinking of going with ICICI, it is better known in the market and stop the one purchased offline.
regards

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337 Manish Chauhan October 6, 2010 at 1:58 pm

Looks good

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338 sandeep dayal October 7, 2010 at 3:17 pm

Is I protect gives money back if on the maturity of policy the insurer is alive? If yes than how much? or it is pure term plan which returns nothing at the end.

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339 Manish Chauhan October 7, 2010 at 3:19 pm

Sandeep

yes its pure term plan , nothing at the end

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340 vijay October 8, 2010 at 1:31 pm

HI,
I don’t know much about the policies. but i just need to know in iprotect term plan what will happen to the premium. can it be withdraw in the middle or at the end of plan?

Please clear.

Thanks

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341 Manish Chauhan October 11, 2010 at 7:20 pm

VIjay

Its a term Insurance plan . It covers you for the risk, thats all . You wont get the premium at the end or in middle , which is fine as it gives you protection .

Manish

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342 Ravi Shankar S October 12, 2010 at 10:54 pm

Hi

At last after going through your blogs, I’ve decided to purchase a term insurance of 25L (25L is available through group term insurance at office). I’ve narrowed down between iTerm and iProtect. Since Religare is new to this business it’s a bit scary to enter iTerm. I would like to know if the following things are covered in both these policies or whether I need t
o get some riders to avail these..

1. Natural Death – Covered in both
2. Death due to Accident – Rider required?
3. Suicide – iTerm is providing insurance cover after one year, not sure about iProtect
4. Death due to Natural Calamities like Tsunami
5. Death due to Terrorist attack
6. Permanent Disability – Rider required?

Once again thanks for your wonderful blog and I’d come up with more questions if I have.

Regards
Ravi

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343 Manish Chauhan October 12, 2010 at 11:09 pm
344 mangesh October 14, 2010 at 8:34 am

Metlife has come up with a similar product now. The product name is metprotect. When I compared the premium, it is slightly on the higher side compared to iprotect. But I guess Metlife has a better name compared to ICICI Prudential.

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345 Manish Chauhan October 14, 2010 at 10:31 am

Mangesh

Is it ? great to know about it

Manish

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346 yogesh October 16, 2010 at 9:59 pm

Hi Manish & All,

Met-Protect is cheaper than ICICI _Protect for 25 lachs sum assured and for 50 lachs is bit more than icici.

Met_protect has another benefit ..U can get insureance 35 yrs but in icici its only for 30 years.

In term of claim settlement Met-protect ranking seems to below ICICI.
Met-protect is not in even top seven.
1 LIC 591097 95% 1% 2%
2 MaxNYL 3938 90% 8% 2%
3 Birla SunLife 2757 89% 10% 1%
4 HDFC Std 2898 88% 5% 7%
5 Bajaj Allianz 12011 87% 8% 4%
6 Reliance Life 3701 87% 6% 8%
7 ICICI Pru 10753 87% 5% 8%

Manish is my analysis correct ?

http://www.metlifeonline.co.in/wps/portal/metprotect/buyonline
Regards
Yogesh

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347 Manish Chauhan October 17, 2010 at 11:47 am

Yogesh

Yes you are correct ,but those are features only , is there a case where you need 35 yrs of insurance ? You have to take insurance for the remaining years in your retirement .

Manish

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348 yogesh October 16, 2010 at 10:14 pm

As claim settlement is low for Metlife ..i think till now ICICI protect looks best if any one is looking for online term insurance

As per me for now can take 25 lach from ICICI and wait for some time as other companies will also come in market with iterm plan that time take 25 lachs more.

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349 Manish Chauhan October 17, 2010 at 11:48 am

Yogesh

Yes you can wait for some months , as there will be new companies entering the market with their online policies , which one are you waiting for actually ? LIC ? it will probably not happen :)

Manish

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350 mangesh October 18, 2010 at 11:04 am

I applied for metprotect and for 39 yr, non smoking, premium is around 15000 (inluding service tax, education sess). They have scheduled an appointment for some one to collect the documents and also listed all the medical checkups that are to be done. So far the response seems to be quite positive. Will update once all the formalities are completed.

There is no additional accident death coverage option with metprotect

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351 Manish Chauhan October 18, 2010 at 11:16 am

Mangesh

Good to hear that you feel positive about it . Wait for some days to see if they come on time and do all the formalities , as most of the people did not have good experience from puntuality point of view from these companies offering online term plans .

Do keep us posted

Manish

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352 Jig October 17, 2010 at 12:18 am

What is the same in case of KOTAK?
It is not even in list. Can dhaval provide his views on this?
How much right to look in these figures for decision on buying?

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353 Manish Chauhan October 17, 2010 at 11:49 am

Jig

Past claim ratio definately helps , but you should understand that mainly you have to concentrate on proper documentation and right information in the policy document .

Manish

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354 siva October 17, 2010 at 9:12 am

Dear All,

Recently ICICI Pru Life had launched a online policy called iProtect where you can buy this insurance product without any advisor and thus you can save lot of money on the premium payment. They call it as a first of its kind policy in India. I lured by this and bought this product online by paying the premium Rs.2356/- for 12 Lakhs coverage. My application number is# OL00031197. I bought this policy on 30-Sep-2010 and I have got a mail saying someone from the nearest branch will collect the necessary documents before issuing the policy. But till today no one had contacted and I had sent around 30 Mails to customer care, grievance rederessal team but no response from them.

It clearly shows that ICICI had come up with the very good fake insurance product just to loot the customer money. This is a classic case of Corporate robbery.

I advise all the readers not to take this policy… Instead of taking this policy you can donate that money into your nearest temple Hundi / Charrity.. Atleast you and they will be happy.

Kindly call me at mobile 8124676122 before you make any decision.

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355 Manish Chauhan October 17, 2010 at 11:41 am

Siva

Thats sad to hear, did you call their customer care and try to find out why this is happening , surely there has to be some issue, as many have got their policy successfully .

Manish

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356 yogesh October 17, 2010 at 12:15 pm

what kind of document are required to be collected for iterm?

Even if some doc are required it may due to laziness of some employee or some other reason.Better go to branch directly and report matter to their manager.

I think its not a big issue.U can resolve it easily

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357 Jig October 17, 2010 at 12:25 pm

Siva,
Better to send one mail to IRDA instead sending 30 mails to customer care & grievance redressal. Better to try once. Will be good for others to hear outcome of this.
Regards

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358 siva October 17, 2010 at 3:47 pm

HI,
Thanks for the replies. I marked copy to IRDA and Insurance Ombudsman in all 30 Mails but it all gone down to the drain. No response from their end as well. As it is a online policy I dont think local branches will help out.

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359 Manish Chauhan October 18, 2010 at 11:15 am

Siva

I would suggest you now go to the consumer court if IRDA and ombudsman is not working , did you try to call them on the numbers they provide for help .

Manish

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360 Abhinav Sonkar October 18, 2010 at 11:17 am

Hi Siva,

I had faced a similar issue initially. When I called customer care and quoted my application no they told me that they can’t update me on that coz they have data of only processed applications. They told me to go to nearest ICICI Prudential office.

When I went there, I got an update that my application wasn’t processed because I hadn’t submitted the docs… but I told them that nobody contacted me to get the docs.. they said that I can submit the doc there itself.. So I decided to submit it next day but I got a call from courier agency that they are coming to collect.. and then it went ahead… few days later got an email with medical test details as well..

So I guess the problem was the inefficiency of the courier guys. Suggest you to do the same.

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361 Manish Chauhan October 18, 2010 at 11:57 am

Abhinov

Good to hear your experience , I have escalated Shiva’s experience directly to the PR dealing with ICICI pru , hope to get some positive response from them

Manish

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362 Ashwin D October 24, 2010 at 7:33 pm

Me too, think the logistics was not tied up properly for this launch, esp in some cities like Mangalore. Abhinov, where city did u apply from?

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363 Abhinav Sonkar October 24, 2010 at 8:05 pm

Hi Ashwin,

I am applying from Pune. I am yet to get my policy, but I guess it usually takes about a month for policy processing. I believe it is the third-party courier guys which are acting as bottleneck for smooth processing of applications. So my suggestion to everyone applying for this policy would be to wait for a max of 1 week after applying for the policy. And if you don’t get a call from courier guys to collect your docs, rush to the nearest ICICI Pru office so that things move ahead.

Manish,

It would be great if you can communicate this issue to ICICI so that they can improve their service.

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364 Manish Chauhan October 24, 2010 at 9:22 pm

Abhinov

They should be following up this comments thread by now :)

Manish

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365 siva October 18, 2010 at 2:54 pm

Dear all,
Today I have called up IRDA Call centre and registered the complain against ICICI Pru Life Insurance. Lets see whether ICICI will respond to them or not.

COMPLAINT NO# 637/ICPLI

Reply

366 Manish Chauhan October 18, 2010 at 3:30 pm

Siva

thats great to hear :)

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367 siva October 21, 2010 at 3:56 am

HI Manish /All Readers,
Yesterday morning I had personally visited the ICICI Pru Hosur Branch and gave them a written request to cancel my application and got the acknowledgment of the receipt also. In the same evening ICICI Customer Care had sent a mail to submit the relevant documents to the nearest branch. I don’t understand why this suggestion or information had not been given to me 15 Days before ?? This is because I had given them a written request. Otherwise they will simply hold the money without issuing the policy to the customer. How do we call this practice ? Cheating ? Anyway I opted for application cancellation.

Readers — Please don’t see 200 / 300 rupees savings while taking the insurance policy. Kindly look at it in long term prospective, better corporate image and best claim ratio. Because, do you want your children / wife want to have such kind of mental agony from this unscrupulous people ?? Can they handle them after 30 years if we are not there? Definitely not. LIC is always best and they don’t deny any claims for genuine cases. They may not be much advanced in Technology stand point but their customer service is much more better than any other insurers.

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368 Anand October 21, 2010 at 11:45 am

This is why ICICI is hated by many. I had taken a personal loan long time back from them and I was told there will not be any processing fees. But when loan was sanctioned, it came with 1% processing fess.

In short, they do not keep their promises.

I’m planning to go to Kotak for term insurance. Hoping for better experience.

–Anand

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369 Siva October 21, 2010 at 3:13 pm

Hi Anand,

As per my experience all the private insurers are in the same line except HDFC.

HDFC is little bit better than all other. My personal opinion is to take either from LIC or HDFC. Think of down the line 25 – 30 Years.

We just need to decide the insurers what if we don’t outlive the term. But in general we think as if we outlive entire term, so the premium is to be cheap.

You don’t believe, the BIRLA Sun Life people had forged my signatures in some places when I filed the application the Dream Plan. ICICI & BIRLA taught me a good lesson.

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370 mangesh October 21, 2010 at 8:11 pm

As I wrote in one of the posts above, I applied for metprotect from metlife through online last Sunday. Immediately I got an email confirming my application number, premium amount and the list of documents to be submitted. After two days I got a call from their representative confirming that the credit card payment is processed and medical tests would be planned soon. On Thursday I got a call confirming the center where I need to go for medical check up and I have scheduled it for Sunday.

So far experience is not so bad!!

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371 Manish Chauhan October 21, 2010 at 10:23 pm

Mangesh

Good to hear that :) . First review about Metprotect :)

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372 narasimha October 22, 2010 at 10:48 am

Same thing happened for me with ICICIPru for iProtect.
After one month they called me and said they need some more documents, they will come and collect, Now it is 2months nothing happened.
I sent lot of mails to lifeline email, most of them has no answer. 2 days back some one sent a mail from his company email(not lifeline email) said he will revert back in 2 days.
waiting for his updates.

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373 SIVA October 21, 2010 at 9:14 pm

Hi Mangesh,

Good to hear and you are lucky. Unfortunately this policy is not offered to the home makers.

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374 Manish Chauhan October 21, 2010 at 10:24 pm

Siva

Do you mean house wife ? Or anyone who is not earning ? What if house wife also has some income ?

Manish

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375 Siva October 22, 2010 at 8:04 am

HI,
When you choose occupation as “Home Maker” the webpage closes with saying “Sorry we can’t process for you” something like this.

:(

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376 Manish Chauhan October 22, 2010 at 10:09 am

Siva

I suggest you call customer care and ask them for which category is it , might be you get a chance to choose another,if still it does not resolve , try other online insurers

Manish

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377 Ashwin D October 24, 2010 at 3:43 am

Just want to share my experience:
1) I applied for iProtect on 12th Sept. I got a welcome call on 13th Sept, and was told that someone would contact me within 48 hours to collect documents and medical exam details.
2) Nothing Happened till Sept 26th (13 days), althought i called their call center, and wrote emails to their helpline id. A standard answer to wait for another 48 hours and a diplomatic courteous reply was always give.
3) Since I had to leave India for a business trip on Oct 4th, I called up the local ICICI Pru branch office in Mangalore and spoke to a nice gentleman Sunil. Sunil within 3 days arranged and completed my medicals exam and collected all the required documents. The part was completed by Sept 30th.
4) The policy was issued by Oct 19th, and today I was able to access the policy details online.
In Brief: The policy issuance time period was similar to a regular term policy issued to me earlier by SBI Life, but ICICI Pru needs to get its setup streamlined. The initial 13 days were a total no show by the company, either due to logistics reasons or some other bad messup.
For people who want to go in for this policy, please do, but beware that you might have to go down to the branch for some document submission. Remember there is no agent involved, and you have to do all the work ;) I would do it, if it saves 50% of my premium costs.

Overall experience (3 out of 5) – mostly due to communications gaps on ICICI Pru’s side. But the branch gentleman saved ICICI Pru’s face value.

My part done, and hope that ICICI Pru will deliver when it matters (Hope that day never comes :D).

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378 Manish Chauhan October 24, 2010 at 10:36 am

Ashwin

Thats good to hear . Another reader Siva didnt had that good experience (0 out of 5) and had to finally cancel his policy after frustration for many weeks :) .

Good to hear your comments , it adds value for others . Keep commenting :)

Manish

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379 siva October 24, 2010 at 12:20 pm

Hi Ashwin,

Its good that finally you got the policy after approaching the branch. ICICI could inform the customers to visit the nearest branch to complete the formalities rather than not responding to the customer mails / or not sending the executives to home. But my concern & doubt is whether our family members can handle these un-scrupulous people in future suppose if we are not there. Eveyone wish not to face those days :)

However, I wish you all the best !!!

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380 Ashwin D October 24, 2010 at 7:30 pm

@siva & @manish

True. I & my family have been a customers with ICICI since 2000. I have occasionally seen such slip-ups from them whenever they have launched a different product, which of course are unforgivable. But they seem to pull up their socks after some time. I guess same might be true with ICICI Pru. My last 10 year experience with them has been above average to good. Based on this relation I did not cancel the policy but gave them one more opportunity. The too big or too old to fail theory has been tested recently, but i still preferred ICICI.

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381 Vijay Hegde October 24, 2010 at 10:31 pm

Thanks Ashwin for the information. Will check out ICICI Pru branch tomorrow. My experience has been just phone calls.
1> Bought online on 24th.
2>Got the medical center doc and completed tests on Oct 2nd.
3>Documents will be collected is what i get from the past 11 times that ICICI has called. 3 times to verify the document content, 3 times to check if i have completed medical, 2 times to take feedback(before i gave they hang up :). ) Sent an email with the problem and they replied policy is being issued (without documents). Raised Level 2 escalation on there website and no response there also…

I have had around 8 years of banking with ICICI and still hold them best among all. But this experience has left a very bad taste. I hope the branch will be able to help.
Regards
Vijay

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382 Siva October 25, 2010 at 7:28 am

HI Ashwin and Vijay,

Yes, you are true what you have said with ICICI but you see their true color when you approach them to close your Bank / Loan Account. This happened to one of my friends. However, they are the best in Indian Banking industry.

Thanks for sharing your experience and pls keep continue to do so. So, the rest of the readers will benefit out of it.

As Manish rightly said, these issues will crop up at root level but how quick they are overcoming it up that matters.

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383 Ashwin October 25, 2010 at 7:19 pm

Today i requested them to give me a soft copy of the medical report and they gave it to me within a day. Atleast I need not do a medical checkup for one year :) BTW they had issued me the policy as a Standard policy.

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384 Manish Chauhan October 25, 2010 at 7:29 pm

Ashwin

Good to hear that :)

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385 Anand October 26, 2010 at 1:54 pm

I have a query here. If the insurance company wants you to undergo medical checkup then who will pay the bill for checkup?

we have to pay or the company will pay? Also who will choose the hospital?

Thanks
Anand

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386 Manish Chauhan October 26, 2010 at 2:38 pm

Anand

Company pays for that and they will choose the hospital , however if you return your policy within lookup period , they will cut the charges .

Manish

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387 Rakesh October 26, 2010 at 9:07 pm

Siva,

I too had bad experience with ICICI, I went through the same things as you went. Canceled the policy and got my refund after two months. That also after several follow-ups and reminders. Better to invest in good renowned companies like LIC, don’t mind paying higher premium.
At least you will have a peace of mind and know for sure that if anything happens to you, your family will be secure. I don’t think IRDA does anything, they get over hundreds of mails and calls daily.

Would love to get feedback from members on ICICI claim settlement experience.

Rakesh

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388 Siva October 27, 2010 at 6:10 am

Hi Rakesh,

Nice to hear your experience too although it was not pleasant. As you rightly said LIC is best despite their expensive premium. With them the claims are not an issue for the genuine cases but I doubt with ICICI. I don’t hear anyone had settled for their claims.

Members: Pls share your claim experiences.

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389 yogesh October 25, 2010 at 7:44 pm

Hi Manish & All,

Through email conversation with ICICI pru life came to know that This policy applicable only for following 58 cities.I not from these cities so does it mean can’t buy this policy..This is online policy still cities constraints.Is it true?Can any one explain.

AHMEDABAD
ALLAHABAD
AMRITSAR
BANGALORE
BEHRAICH
BHOPAL
BHUBANESWAR
CHANDIGARH
CHENNAI
COCHIN
COIMBATORE
DEHRADUN
DELHI
FAIZABAD
FARIDABAD
GONDA
GURGAON
GUWAHATI
HALDWANI
HUBLI
HYDERABAD
INDORE
JAIPUR
JALANDHAR
JAMSHEDPUR
KANPUR
KOLKATA
LAKHIMPUR
LUCKNOW
LUDHIANA
MANGALORE
MUMBAI
NAGPUR
NASHIK
NOIDA
PANCHKULA
PANIPAT
PANJIM
PUNE
RAIBARELI
RAIPUR
RAJKOT
RANCHI
SALEM
SECUNDERABAD
SITAPUR
SURAT
THIRUVANANTHAPURAM
THRISSUR
TRIVANDRUM
URAN
VADODARA
VARANASI
VISAKHAPATNAM

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390 Manish Chauhan October 25, 2010 at 7:57 pm

Yogesh

yes thats true , you should have a valid address proof in those cities if you want to buy the iProtect online version , however you can always buy iProtect offline version from an agent, which will cost more :)

Manish

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391 S K Sirbi June 4, 2011 at 8:52 am

I want buy iProtect from Belgaum what to do?

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392 Manish Chauhan June 6, 2011 at 1:21 pm

SK Birbi

If you look at http://img.jagoinvestor.com/files/iProtect%20list%20of%20citites.txt , Belgaum is not listed , but I think you can still buy it from an agent , kindly go to ICICI prudential office in your city and enquire

Manish

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393 Byju November 19, 2011 at 12:29 am

Hi,

I am a resident of Kannur. I was able to purchase the iProtect online

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394 Siva October 27, 2010 at 6:02 am

Hi Manish / All,

Finally I got my money back on this week. Thanks for all the help and advice.

Jagoinvestor Rocks.

Cheers !!!!

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395 Manish Chauhan October 27, 2010 at 8:11 am

Siva

Good to hear that :) ..

Manish

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396 amarjit kurmi November 8, 2010 at 2:39 pm

hi,,,,,,,,,to all in this blog………..
and special hello to MANISH…………

THANX for a nice blog…………its really awesome and practical site for one to learn from others………………i saw it today(8th nov 2010 )only……..it happened by chance to visit your blog………………and instantly i liked it…………..
i m a medical student going to be intern next year………….so you have rightly guessed my knowledge about money ,economics,,,,,,,,and insurance………….i m totally ZERO in these except medicines…………….
so manish i ask you a favour to teach me some basics of insurance……………….for which i shall be evergrateful to you………
i know you will laugh out loud answering to my questions…………..but please bear it…………as i m only a starter…………or so called a beginner………
MY FIRST QUESTION IS——in a term plan say i have 1 crore insurance……….for 30 years………..
now after 30 years………considering nothing happened to me…………will i get 1 crore or nothing at all…………..
i hope u take my knowledge about insurance as learning A,B,C,D………….
as till now i never thought about it except science………
plz reply

i searched in net but i could not understand…………..like

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397 Manish Chauhan November 8, 2010 at 3:21 pm

Amarjit

Term insurance is for risk cover , you will not get anything if you are ALIVE till end, but you will get 1 crore if you die .

Manish

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398 amarjit kurmi November 8, 2010 at 7:56 pm

hey bro…………….my mother had lic policy…………………and after its maturity…………they returned the sum for which she was insured………..
what type of policy is it??
if i dont get anything at last……………then i think……………1 crore term isurance is not at all right………….better have 10 lacs term……………rest invest in mutual funds…………..whats your opinion bro……….
and also bro………….whats an endowment plan……………??????

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399 Manish Chauhan November 8, 2010 at 8:27 pm

Amarjit

You are talking and thinking in the same way like every common person does , you think that “not getting anything at end” is bad , which is not the case , note that the purpose of both term insurance and investment product is different and we pay different cost for it .

You should read these two articles :
http://www.jagoinvestor.com/2009/08/why-people-dont-like-term-insurance-and.html
http://www.jagoinvestor.com/2008/10/why-endowment-policy-are-never-best_08.html

PS : In your comment ,why do you leave so many dots “…….” like this , it makes the comment unreadable and sometimes tolerable :) torture :)

manish

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400 Ajay November 8, 2010 at 8:46 pm

My friends whom I asked
“You pay car/2 wheeler insurance or health insurance premia every year, do you really wish you bang your vehicle or got sick just because you want something in return ?” answered “No”.
My next question was “Then why do you expect to get back something from the Life insurance while you were alive?” :)
I explained them how they can get a term insurance and MF to create something similar to the ULIP. And with MF they had the choice to select various Fund Houses.
If they really did not want to get through all these then go for ULIP.

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401 Manish Chauhan November 8, 2010 at 10:35 pm

Ajay

yes … Another point with Car or 2 wheeler insurance is that its compolsory to take those insurance , and unlike life insurance there is no variant which pays them back the money incase there was no accident . What do you say ? does this point make a difference ?

Manish

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402 Ajay November 8, 2010 at 10:49 pm

There is no vehicle insurance policy that does not pay the amount back, but there is always no claim bonus. I guess that acts as a “dangling carrot” for the consumers to make or not to make any claims :)

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403 Manish Chauhan November 8, 2010 at 10:50 pm

Ajay

ahh yea .. I missed that no-claim thing :)

Manish

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404 amarjit kurmi November 9, 2010 at 12:09 am

dear manish bro…………
THANX for the link.I told you that i am a beginner so i asked questions like idiot but after going through calculations in the link, Now i am pretty clear about term insurance..really even if i dont get something its really helpful,cause nobody is secure in todays world….
BUT since i am 24 years now i think….i should have a term insurance of 30 lacs for 30 years,,,,so that i am covered upto 50 years and then take another policy when i am say 45+ years for 30 yrs so that i am covered upto 75 yrs..(if i survive,then by that time i can make money from MF and my profession enough for my family to survive)…and if i dont survive then term policy will take careof my kins .
THANX….in the first day itself i learnt many things…..today i read only your blogs whole day……amazing..thinking of yours..HATS OF TO YOU.

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405 amarjit kurmi November 9, 2010 at 12:25 am

hey manish bro…………
THANX for the link.I told you that i am a beginner so i asked questions like idiot but after going through calculations in the link, Now i am pretty clear about term insurance..really even if i dont get something its really helpful,cause nobody is secure in todays world….
BUT since i am 24 years now i think….i should have a term insurance of 30 lacs for 30 years,,,,so that i am covered upto 50 years and then take another policy when i am say 45+ years for 30 yrs so that i am covered upto 75 yrs..(if i survive,then by that time i can make money from MF and my profession enough for my family to survive)…and if i dont survive then term policy will take careof my kins .
THANX….in the first day itself i learnt many things…..today i read only your blogs whole day……amazing..thinking of yours..HATS OF TO YOU.

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406 Manish Chauhan November 9, 2010 at 9:10 am

Amarjit

Thanks for your appreciation , read all the articles in archives section and you will get a lot of cool stuff to learn :)

Manish

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407 amarjit kurmi November 8, 2010 at 8:01 pm

and hey BRO……………there is a comedy then…..look for policybazar advertisements FOR TERM PLAN……………..they say…………become a crorepati @ 55 yrs by investing………..rs 561 only…………..THAT MEANS they wish us to die @55 yrs……………..hahahaha…..lol

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408 Manish Chauhan November 8, 2010 at 8:24 pm

Yes

then its really funny :)

Manish

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409 amarjit kurmi November 9, 2010 at 12:49 am

hi Bro………hw r u??
i m really thankful to you.In 1 day i learnt about term and endowment plan..thanks.
i will never invest in endowment plan.seriously after the calculation shown by you in the link.thanks once again.
i feel 4m my heart that you r doing a gr8 job..coz you r making a non commerce people like me understands the basics of life.otherwise i would have landed up in same trap with others..thankx bro..one day i will definately give you treat..
I HAVE DECIDED TO GO IN A BALANCE WAY AFTER READING ALL YOU BLOGS–
TERM +PPF+MF(both ELSS AND DIVERSIFIED).
what do you think ?am i right?

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410 Manish Chauhan November 9, 2010 at 9:01 am

Amarjit

Yes , in a way you are in right direction , atleast you are not in wrong direction now, but you still have many things to learn and implement it to make your financial life from better to awesome :) .

So keep reading :) . You can give me treat by spreading this knowledge to others and forwarding this blog link to more and more people .

Manish

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411 amarjit kurmi November 9, 2010 at 1:41 am

hey manish bhai….
today i received an email 4m policy bazar saying 12 to 13 % guaranteed returns……
i am giving details for your analysis……..duration 15 yrs
insurer policy name premium money back tax adjusted returns
guarntd. variable total
kotak money back plan 82790/- 1200000/- 408900/. 1608900/ 11.03%
similarly icici pru has 13% returns…………
what is it actually…….????
plz share with us..

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412 Manish Chauhan November 9, 2010 at 9:12 am

Amarjit

It might be playing with words , They might have used returns before tax , so if you get 13% return from your policy and then apply tax you give at 30% , then its return is 9% , so eventually the actual return is 9% only , when we say returns in financial world, it is generally the return we get after paying tax , but in this product they might have used the pre-tax returns. Dont go for it .

Any product which has “Endowment” or “Money back” word should be avoided .

Manish

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413 amarjit kurmi November 9, 2010 at 1:45 am

i think its useless coz i feel 82000 premium if i invest in MF DIVERSIFIED fund for 15 yrs is better than this….
whats your say manidh bhai..

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414 Manish Chauhan November 9, 2010 at 9:14 am

Yes .. you are correct . just make sure that you understand that MF investing is full of volatility so your 1 lac invested today can be 50k in next year , however in long term it would be a good amount , so you need lot of patience and good understanding of mutual funds investing :)

Manish

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415 amarjit kurmi November 9, 2010 at 11:30 am

hey Manish Bro…
TODAY i shared everything i learnt with my classmates..they asked me where did u learn it such details..i gave the name of your BLOG..they are also intersted to be a part of this site.
thanks.
i also bought a book today called INSURANCE FOR EVERYONE BY PROF KSHITJ PATKULE.and j hari narayan.(chairman irda) awesome book.
Now bro. teach me some basics of MF..

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416 Manish Chauhan November 9, 2010 at 11:46 am

Amarjit

Nice to hear that :) . Thanks

You can read about mutual funds from archives http://www.jagoinvestor.com/archives

seee : http://www.jagoinvestor.com/2007/11/what-is-mutual-funds-easy-explaination.html

Also search on the top search bar on blog and read all articles on mutual funds at http://www.jagoinvestor.com/category/mutual-funds

Manish

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417 Vikash November 9, 2010 at 2:05 pm

It’s been a month since I paid the premium in full. Those people collected document TWICE and everything is still pending. The email support is terrible as well, as they do not answer for 5-6 days.

Being a victim, I will strongly advise AGAINST it. If they are this bad in just issuing the policy, imagine the unfortunate scenario of claim.

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418 Manish Chauhan November 9, 2010 at 3:03 pm

Vikas

thanks for your update , Its unfortunate that you had bad experience with them , read comments from Siva and others who also had similar experience with iProtect .

manish

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419 Narasimha November 9, 2010 at 10:34 pm

I have same experience, I also STRONGLY advice AGAINST iProtect.

I applied for iProtect on 25th Aug 2010, amount is paid on same day, till date policy is not issued.
Narasimha

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420 Manish Chauhan November 9, 2010 at 10:39 pm

Narasimha

Bad to know that , why dont you try out what Siva did , go to the office of ICICI Pru and ask them to look into it , better cancel it if it continues after that

Manish

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421 Narasimha November 9, 2010 at 10:44 pm

Thanks, One of the Manager, Customer Relations said she will resolve it in a week time. If policy is not issued within a week i will cancel it.
-Narasimha

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422 Manish Chauhan November 10, 2010 at 7:06 am

ok

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423 narasimha November 12, 2010 at 11:28 am

Hi Manish,
Finally after 2 and 1/5 months.
Online Application tracker showing policy issued on 10/11/2010, some body from ICICIPru called and confirmed that it will be delivered in a week time.

thanks,
Narasimha

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424 Manish Chauhan November 12, 2010 at 12:07 pm

Narsimha

Nice . so finally are you satisfied with it or disappointed , what is your next action ?

Manish

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425 narasimha November 12, 2010 at 5:28 pm

As i got the policy i think it is good to stay with it for some time, if the issues continue(i keep watching this blog) then i will stop paying premium.

my iprotect is for 60L, i wanted to take another 50L from LIC.

thanks,
Narasimha

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426 Manish Chauhan November 12, 2010 at 5:32 pm

Narsimha

Ok nice to hear that .. better go with it, I dont think there should be issue , keep an eye on the the settlement ratio for next 1-2 yrs

Manish

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427 dhawal sharma November 10, 2010 at 3:10 pm

@Manish – With almost 95% of the people facing problem, getting this policy issued ONLINE…i dont think even in urban centers, we AGENTS have to fear for loss of clientage to INTERNET ;-) Whats your take???

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428 Manish Chauhan November 10, 2010 at 4:36 pm

Dhawal

yes in a way, there will be no shortage of clients offline , however there would be class of clients whom you can miss after 4-5 years when internet buying is more prevalent and these companies improve their services .

Manish

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429 Kumar November 11, 2010 at 7:56 pm

I had very very bad experience with this plan. ICICI Pru is poor in customer services. I suggest not to purchase any product from ICICI Pru.

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430 Manish Chauhan November 11, 2010 at 10:48 pm

Kumar

A lot of people had this bad experience with ICICI Pru iProtect plan , however there are good experience also . What exactly was your experience , it will help others too ?

Manish

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431 dhawal sharma November 12, 2010 at 6:07 pm

Dear Manish,

Good news…
Even Kotak has come up with its E-term plan..Please check the link below..

https://customer.kotaklifeinsurance.com/einsurance/

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432 Anand November 17, 2010 at 11:32 am

First discouraging thing is that the link does not open in Firefox browser; and requires only IE.

:-(

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433 Manish Chauhan November 17, 2010 at 11:42 am

Anand

Agree , they are not thinking about non-windows users , even kotak online buying can be done only via IE :(

Manish

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434 yogesh November 12, 2010 at 6:18 pm

hi all,

i have made my mind to go for 25 lach icici iprotect plan.Any advises?

dhawal sharma,
how is kotak plan different frm icici iprotect plan..any thing special in kotak plan ?

Reply

435 Manish Chauhan November 12, 2010 at 6:47 pm

Yogesh

Why not wait for couple of months and see how the response of customers on their services (Kotak) . You already know from comments that iProtect is not that great in customer service .

Manish

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436 yogesh November 12, 2010 at 7:04 pm

hi manish & all,

yes can wait. no problem in that.but kotak is not in even top 7 list..so why to wait for such product response.

more over i m to visit on india & want to take some insurance this time.My plan is to take 25 lach frm icici iprotect & later 25lach more if there is any good plan in coming future.whts ur view on iprotect plan ?Shd i go for it ?

Is customer service response is criteria to go or not go..from my views its not as it can be normal response for some & not for other..depend on company executive interest & work load at particular moment.

top seven list is

1 LIC 591097 95% 1% 2%
> 2 MaxNYL 3938 90% 8% 2%
> 3 Birla SunLife 2757 89% 10% 1%
> 4 HDFC Std 2898 88% 5% 7%
> 5 Bajaj Allianz 12011 87% 8% 4%
> 6 Reliance Life 3701 87% 6% 8%
> 7 ICICI Pru 10753 87% 5% 8%

Reply

437 Manish Chauhan November 12, 2010 at 9:47 pm

Yogesh

Many readers in comments section have shown their dissatisfaction for bad service and they say that current performance might be a good indicator on how it will be in future when they die and family members have to run around :) .

Manish

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438 yogesh November 12, 2010 at 11:50 pm

Yes Manish..But is it the right criteria to judge..the response may be slow due to many reason.their last yr claim ratio is 89% n thts look good.it means 89 out of 100 people have got their claim successfully..if response is criteria then many more won’t have got their claim.

today i talked with some icici officer thy were telling claim rejection is due to lack or wrong information mostly.if we avoid tht thn any company shd be ok.

Reply

439 Manish Chauhan November 13, 2010 at 9:23 am

Yogesh

Yes , thats a right point actually , if you take care of the information you provide , then there should be no issue while claim .

Manish

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440 yogesh November 13, 2010 at 9:48 am

hi manish & all,

Yesterday the icici person came to my house for iprotect plan.
I m frm jodhpur & city name is not present for online plan.
Jaipur is present.He is issuing plan using jaipur account(selecting jaipur in online form) & in between thy will put the my city name.

he told me this is work around & there won’t be any issue as if there is any issue in this procedure the policy won’t be issued to me.I told him i want to show all correct information.he mentioned there is no problem & thy do same in such city constraints things.

I told him want 25 lach for 30 yr .sp premium is rs4900 yearly(roughly).there won’t be much medical also for 25lach..medical test will be diabetic,BP,question on family medical history..

While filling form i told him i m NRI..so he told me he can tell better plan.In which i will get insurance of 25lach for 30 yr on low cost.(rs3900) & u will be able to invest as well.both things together.

Take ULIP(life stage waelth II) for one lachs yearly .25lachs insurance will also be there from mrotatity charge which is 3900 yearly.In this way can invest as well as can get insurance of 25lach for 30 yr.

in this ULIP charges are very low 2% first yr & then 98% of money is invested.For 2nd yr 100% investment. Investment (75% equity & 25% debt). In this policy there is auto trigger set by icici for 15% rise & fall.Let say there is increase of 15% then that 15% will be put in money market(which is similar to debt fund). and so there will be three things Equity,money market & debt running in parallel.Now lets say there is fall of 15% then the amt from money market will be used to purchase units at low cost.this whole process is auto & nothing to do frm our side.
previous life stage waelth I yeild 26%..plan doesn’t look bad to me considering low cost as well as this trigger thing.

i don’t want to get plan in place of iprotect as need to pay one lach for 30 yrs instead of 5krs..but in parallel thinking to go for it for some 10-15k ..

whts ur suggestions?..

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441 yogesh November 14, 2010 at 11:07 pm

useful link which has inform abt claim rejection reasons.

http://www.thehindubusinessline.com/iw/2010/05/02/stories/2010050251491100.htm

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442 yogesh November 14, 2010 at 11:12 pm

hi all,

does any one have IRDA report for 2009-2010 yr..plz share the link or paste information here itself.

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443 dhawal sharma November 15, 2010 at 12:20 am

Hi Yogesh,

i have IRDA’s annual report in PDF format..Please give me your mail id so that i can forward that to you..Its not possible to share it here as its 214-page long and you will need whole day to dig out information that you are looking for

Reply

444 yogesh November 15, 2010 at 12:26 am
445 Kumar November 16, 2010 at 3:14 pm

The services of AEGON RELIGARE are better. I found BIRLA Sunlife, SBI Life and HDFC Services are best. Being a public sector services of LIC are better. But ICICI Prudential Life insurance are just cheaters.

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446 Dominic November 17, 2010 at 3:59 pm

Today I was checking Aegon and noted that for 50lakh my premium was 12K and 49 lakh I got a quote of 17K. On checking with Aegon, they told me that it was a special rate for the SA of more than 50L. I am already having a term insurance of 15L with Aegon and there I am paying almost 10.5K. Its called competition :) isnt?

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447 Manish Chauhan November 17, 2010 at 4:17 pm

Yes .. also you might be having the term insurance through agent , thats the reason you have high premium

Manish

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448 dhawal sharma November 17, 2010 at 8:05 pm

Hi Manish,

Very good article in ECONOMIC TIMES about Kotak’s online TERM PLAN..Hope it would be of some use to everybody on this blog..

http://economictimes.indiatimes.com/personal-finance/insurance/insurance-news/Kotak-Life-Insurance-launches-e-insurance/articleshow/6938845.cms

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449 Manish Chauhan November 17, 2010 at 8:39 pm

Dhawal

Yea . looks good to me , however their site is designed only for IE , which is a big turn off for me :(

Manish

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450 dhawal sharma November 17, 2010 at 11:43 pm

hey Manish,

New enterent to this ONLINE bogey is FUTURE GENERALI..Check out the link below..I am not that tech-savy to comment on IE or something..You check out and let everybody know…

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451 Manish Chauhan November 18, 2010 at 11:32 am

Dhawal

Thats great . Looks like all the companies will launch their online term plan soon now. Except LIC :) .

manish

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452 Vinod November 18, 2010 at 12:04 pm

This is great. I was looking out for Term Insurance and after reading this post I will surely be investing in ICICI’s iProtect. Thanks for a great review :)

You made my day!

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453 Manish Chauhan November 18, 2010 at 12:26 pm

Vinod

Welcome :) . JUst make sure you go through the comments also and read the review of actual buyers !

Manish

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454 nitin November 18, 2010 at 4:20 pm

everyone’s experience with govt organizations is horrible
take any service and you have to pay bribe and make round trips to their office

for your whole life you bought a term plan from LIC or any other govt company
and when you are no longer alive ,your family life will become hell as they will make them cry and give bribe,make lots of trips to their office

its better go for icici as they have a good customer support and you can force icici as they are private body and would never want to harm their interest for stopping your payment,in icici you pay for service and can feel relax that ,your family will get the money

i dont belive in govt organizations ,they suck money and nothing gives you a down thumb also.

you can feel this
1) when you go to public bank for loan(they will make you cry)
2) when you go to SBI ,to open PPF account you will cry a lot
3) when you want to open a bank account
4) when you go to renew your motor insurance
5) when you want to get the duplicate copy of your driving license
6) when you want to get the duplicate copy of your vehicle paper if you lost them
lots of examples
for everyone info i already own this policy from icici and relaxing
jago bhaiya jago

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455 Manish Chauhan November 18, 2010 at 4:26 pm

Nitin

Are you saying all the cases where people claim term insurance from LIC have to pay the bribe? I dont think so , Do you have any experiences ?

Manish

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456 yogesh November 18, 2010 at 4:39 pm

manish,in india it is very possible & likely thing.

Today I have applied for ICICI I protect.Once payment was done received a maeessage on screen that need to deposit the documents.
Which document exactly need to deposit & where.

I choosed
a)passport=for age proof
b)bank statement=for salary proof

So do i need to deposit bank statement & passport copy.Can i directly go in branch & deposit them.

Plz suggest

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457 dhawal sharma November 18, 2010 at 5:52 pm

@Yogesh – No, you cannot go directly to ANY BRANCH..As this service is centralized at IPRU head office, they will themselves be coming to you to collect the documents or will let you know the branch where you should approach…

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458 nitin November 18, 2010 at 4:52 pm

i am saying this in the statement which says LIC is good as it is backed by govt
this statement is false as in today’s technology world you cannot buy policy from LIC online.
Lic is only having 2 term policy as they dont have concern with the people life and want to fill their pocket with endowment policy.
i am comparing LIC with icici in terms of service provided

the only good thing is that
LIC is politically driven and pay the claims when any natural calamity occur

to everyone knowledge india is highly under insured country as LIC dont sell term policies too much.
i have a horrible experience with all the govt companies and now go for services from private companies but with caution as i read all the terms and conditions and never think of paying 1000 rs additional if i am served better.
i cant say about others but problem with india is we have some problems with pur ears and tounge we dont speak and hear at all untill a BOMB explodes and then remain in fear for whole life
enjoy

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459 Manish Chauhan November 18, 2010 at 5:07 pm

Nitin

Your views are very different from an average person :) . Do you have personal bad experience from LIC or generalising it as you had bad experience from other govt sector companies. Note that you might have accidently got great service from ICICI for your iProtect policy , however there are many people who had horrible experience with the same company .

Manish

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460 nitin November 18, 2010 at 5:43 pm

i know people have horrible experience from icici ,for that you need to be cautious and read all the documents before signing anything

problems is not with icici or any other private company its with people

the only problem with icici bank is

1) they give loan easily and then make you cry as you dont read the documents properly ,if you read and research properly then you can get a better service from icici or other private companies as private companies have sale targets and they work on commissions
learn the art of bargaining !

2) icici gives you credit card easily and people misuse it
i am using icici credit cards and paid my dues in time and also collected lots of free gifts ( credit card is not free thing it must be clear to the people)

3) they open your demant account for free and charge you high brokerage and AMC (its not their fault )
people argue with vegetable vendor for 5 rs but never argue with a banker or in big bazar ( a big problem with indian mindset)
my exp :-
one of friend opened a trading account with SBI and they were charging 400 rs AMC and high brokerage then i asked him to open in india infoline as they are offering 555 rs for life time membership and brokerage is 1/5 of SBI and good customer support too.

my advice to all investors here is, internet is a big power ,use it to save more and bargain everytime you do any trade or investment
our parents were good because they were good in bargaining and never feel shy and ashamed of bargaining at a big shopping place
bargaining is one of the best skills which can make your life easy and you can get good services ,indians are loosing this skill as we never think of paying extra and then cry and make allegation on companies

its simple companies make profit and they dont take responsibilities of your mistakes.

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461 dhawal sharma November 18, 2010 at 6:02 pm

@NITIN & MANISH – For the very first time, i am writing in favor of LIC or PSU { :-) }..

Dear NITIN, as you’ve said LIC has only 2 TERM PLANs can you name any company (PVT COMAPNY) having more than 2 or 3 TERM PLANs???…TERM PLAN has no charges or conditions, so there are no variants of TERM PLAN as such and so no company offering 2-3 TERM PLANs..
Second thing, LIC dont need ONLINE model because LIC has such a HUGE agent force that it can be reached anywhere in INDIA, any part – any corner..The ONLINE gimmick is used only by PRIVATE PLAYERS to reach to the public at large..
Now with 21 private players in the market, insurance penetration rate is still around 8%..and the biggest market share is with LIC..so we cannot blame LIC alone for INDIA being UNDER-INSURED..Infact, 85% of the business of the private companies business comes from ULIP and not term plan..
And the final thing is…please dont compare/confuse ICICI BANK with ICICI PRUDENTIAL LIFE INSURANCE..These are all together 2 different entities..It does not mean if you have bad experience with ICICI BANK then you will definitely have bad experience with ICICI PRUDENTIAL LIFE INSURANCE and vice-versa..
As MANISH has tried and everybody including me have tried to tell this blog to everybody is that there is NO SINGLE PRODUCT or COMPANY out there which is best..Not LIC, nor KOTAK, or IPRU..Everybody has to read and understand the product/products, make the comparison and then select the one which meets most of the requirements of an individual…

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462 Manish Chauhan November 18, 2010 at 6:10 pm

Dhawal

Agree with you :)

Manish

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463 nitin November 18, 2010 at 6:22 pm

@ manish
i said the same thing that one should read everything and then go for it!
it s the mindset of people that they want to go with LIC or any other provider
but my point is that Govt never functions well so did their partners like LIC
every year we have a scam and these partners are also included in ballooning the market
LIC is a big player and if they remain idle and play blindly in satyam and lose 950 crores its a big concern they were in board of satyam and knew of their balanced sheets and bank account.
LIC is such a huge player which can make any company to give their every detail and check their validity but they failed in satyam case and now will loose a big amount in Telecom stocks due to a Scam by the lovely RAJA

Everyone know the story of UTI scam
they all are PSU’s :)

what do you want to say on this thing ?

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464 Manish Chauhan November 18, 2010 at 6:27 pm

Nitin

Yes .. I agree with you . I misunderstood you earliar :) . I hope you have read LIC 14,000 loss in their 3 plans : http://www.livemint.com/2010/11/16085127/LIC8217s-triple-blow-Rs14.html

Manish

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465 nitin November 18, 2010 at 6:42 pm

yeah i read it already !
its a big concern as people are investing without thinking and not learning from past mistakes.
anyways i dont want to hurt anyone here i just want to say be cautious and learn to survive in this cruel world as everyone is eying your money

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466 Manish Chauhan November 18, 2010 at 6:12 pm

Nitin

For your first point ,anyone who does not read documents properly should actually not complain later for things mentioned in the documents, Its investors responsibility

Manish

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467 Motheram Pavan Kumar November 19, 2010 at 1:15 pm

Dear Manish, Excellent Blog!. Kudos. As far as I-protect is concerned, I too have bad experience with ICICI Prudential I-protect Plan. Quite big story!. I first logged in ICICI Pru’s site on 18/10/2010 to buy this product. I filled in application, but because of some bugs, I could not pay the premium. After one hour, I have got call from the Pru office as inquiry. They mailed me a broken link, so that I can pay premium online. On a fine day (21/10/2010), I paid premium online. from 18/10/2010 to 21/10/2010 , I received almost 31 calls from ICICI Pru. Once the premium is paid, Interestingly calls stopped. I called back them inquiring about medicals. After couple of a days medicals are over. I was told that documents are picked up by some “Corporate banda”. Till now no body has come to me and picked up the documents. I lodged my complaint with Grievance cell , They said they take six days to redress grievance. I have got calls from ICICI Pru Nagpur office for appointment, But nobody turned up. I do not know what is the problem. When I call them, they simply transfer the calls without any result. I visited Nagpur, Civilines Branch to deposit my documents. This branch is horrible. The executives are very much decorated with no commonsense and manners. They are reluctant to receive documents. They claim that their services are excellent, they Why they are taking this much time to just pickup documents. Now I have lodged a complaint with Insurance Ombudsman. I have a big question to them, IF THE SERVICES LIKE THIS AT THE TIME OF PURCHASING POLICY, IN CASE OF ANY UNFORTUNATE CLAIMS…… WHAT WILL BE THE SITUATION?.
So, This is my case..(Application No OL00036117).
I fee services are poor. Lot of bugs in web page. I don’t say that everybody encounter the same situation. But, be cautious. As far as LIC is concerned, the policy servicing matters are damn poor, but the claim settlement is good.
This is not generalized comment….
As Mr. Nitin Said “Internet is a big power”. Before buying a policy , one should inquire and browse the information regarding product, companies profile , customer services etc.
Thanking you,

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468 Manish Chauhan November 19, 2010 at 1:30 pm

Pavan

thanks for showing your concerns , I am sure you will get some help from ICICI Pru , I am following your complaint to an agency which deals with them . I have mailed you .

Manish

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469 yogesh November 19, 2010 at 11:32 pm

pavan & all,

take ur document & directly to branch..they will scan & upload the document on their system.

Reg. service quality & claim settlement..if their is online policy frm LIC then same will be result ..LIC don’t have such online policy so we can’t compare ICICI Iprotect & LIC..their customer service can be more worst.

Reason of slow service can be as the executives won’t be getting much commission or incentive for this policy so they may be showing less interest.Claim settlement will be different thing.

In my case i m getting good service from ICICI as i m pushing them to get thing faster by daily giving a call to them.

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470 Manish Chauhan November 20, 2010 at 9:27 am

I agree with Yogesh

Customer service upto some extent also depends on how hard you are commited to get customer service , The other party will always have less interest in your work , but with constant followup , give them a tough time :) . It works in most of the cases

Manish

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471 nitin bourai November 19, 2010 at 4:27 pm

hello pavan
you did the right thing as you are an informed investor and knows how to force private companies to provide good quality service.
in private companies they use software’s and communicate using mails.
and if you send them mails to their nodal officer their senior management they will act quick and say sorry.
this is a big difference between private and public.
public companies do not have email communication and for every request one need to write a application and GOD only knows what happens to Application in india.
i remember a very good serial from jaspal bhatti ” flop show”
its still true in current times also
every time i see any PSU a smile come on my face and thanks goes to jaspal paji for making flop show but alas nothing changed in so many years.

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472 yogesh November 20, 2010 at 3:51 pm

Hi ALL,

Any one know how the claim process is triggered in online plans ?

Is it also online or it is manual ?

Regards
Yogesh

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473 Manish Chauhan November 20, 2010 at 10:36 pm

Yogesh

I shouldnt be just online, the claim can be done online through some sites like policybazaar.com etc , but its not the only option . However It would be a good idea to ask at forum : http://www.jagoinvestor.com/forum/

Manish

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474 dhawal sharma November 22, 2010 at 3:43 pm
475 Manish Chauhan November 22, 2010 at 4:33 pm

Dhawal

I checked the article , I think it would be wise to wait for claim settlement ratio from online policies ? Will IRDA give that info seperately ?

Manish

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476 dhawal sharma November 22, 2010 at 6:56 pm

no, i dont think so..its not feasible even..Company does not specify that its claim settlement ratio is such and such, more in NORTH india and less in EAST india etc..They just give the plain figure and thats all..They wont seggregate claim ratio for ONLINE and OFFLINE modes..

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477 Manish Chauhan November 22, 2010 at 10:23 pm

I just want distinction in online and offline term plans :) . thats might be a big concern in future if not today , atleast companies which have good figures can publish it .

Also if company does not provide it , is there a way one can approximate it ?

manish

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478 yogesh November 22, 2010 at 5:14 pm

Does any one have idea how the claim process works in case of online policy..is it online or offline ?

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479 dhawal sharma November 22, 2010 at 7:00 pm

@Yogesh – i think it will a mixture of both…A dedicated toll-free number would be dedicated to the clients of online mode (This is what i believe would happen) as well as e-mail..And nominee of online policyholder can call or email the concerned authorities and they will initiate the process accordingly..

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480 Deepak R Khemani November 23, 2010 at 8:18 pm

The claim process definitely has to be offline, you cannot scan your death certificate/policy document/police FIR in legal cases and expect the claim to be approved, there are forms which have to be filled, All documents have to be submitted to the company for them to process your claim. The only online facility which you have is sending them an email informing them that a claim is being put up under your policy Number.
It is important to note that all those going in for online plans make sure that you have informed your nominee about the very existence of such a policy and the procedure to be followed in case of a claim. In the absence of a trusted family agent/advisor/friend it is going to be quite difficult for the nominee who is already grieving at his/her loss to follow up with the insurance company. Always avail the services of a TRUSTED FAMILY ADVISOR/FRIEND who can help you in those troubled times

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481 Pravin November 24, 2010 at 1:07 am

Hi Manish,
After doing lot of research and going through this article and comments i finally applied for iProtect.
I had a good experience in applying for the policy and the service was excellent.
Call on very next day about the acknowledgment of the policy applied and got a call from the Hospital and the doctor for appointment within 2 days.The medical test done at home by doctor visit. I had scanned and emailed softcopy as well as submitted the documents at the branch proactively and now the application status is showing status as all completed and waiting for issuance.
I had asked that if I could get my medical report as was informed that once the policy is issued the same will be available free of cost after filling a request letter.
So overall good experience thanks to your article and the posts for the cautions provided in it

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482 Manish Chauhan November 24, 2010 at 10:24 am

Pravin

Thats good to know , you are among those who had very good experience. however there are many people here who had bitter experience and did not like the whole experience at all ! . Keep us updated !

Manish

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483 Pravin November 24, 2010 at 2:37 pm

Hi Manish,

My status today is now showing as policy issued and awating dispatch!

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484 Eswar November 24, 2010 at 1:36 pm

Manish.
I am from a place (working) in orissa which is not in the list of the online policy. However my permanemt address is Visakhapatnam which is there in the list. I have a address proff of Visakhapatnam. Now my question is can i apply to this online policy with visakhapatnam address eventhough i am not residing there. Even if they issue a policy with visakhapatnam address, i fear that they will create some problems in the future.

Please advice

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485 Manish Chauhan November 24, 2010 at 2:33 pm

Eswar

You can get the policy from vishakhapatnam, but make sure you tell them that you are residing at other place .

Manish

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486 Eswar November 24, 2010 at 3:36 pm

Is there anybody who faced similar problem?

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487 Manish Chauhan November 24, 2010 at 5:34 pm

Go through the comments section . I am not sure

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488 nitin November 24, 2010 at 3:46 pm

A new scam, cbi arrested 8 officials of major banks
a LIC housing finance scam
market under pressure

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489 Manish Chauhan November 24, 2010 at 3:51 pm

ahh .. more info ?

Manish

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490 bharat November 25, 2010 at 7:45 pm

Dear Manish,

My brother is going to canada next month for further study (2 years).

He is an employee of one MNC in vadodara at present. (from last 2 years).

Query : 1. Can he buy kotak term insurance at present?
2. What will happen if he go to abroad for further studies after taking term insurance? (any problem in settlement)
3. Shall i buy other additional riders in the same policy for him?

Your guidance will be very helpful to me. We had a mail chat few days before. I became a good fan and regular visitor of your blog. Even i have forwared site address to all my company colleagues, few of them might have contacted you through mail and phone.

its nice to have such a nice blog.

regds,
bharat

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491 Manish Chauhan November 25, 2010 at 7:48 pm

Bharat

He can buy the policy now , but if he goes for that long period, he should intimate the company about it . Buying riders will depend on this requirement . Its just like any other product, if he feels need for it , he can buy

Manish

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492 bharat November 25, 2010 at 7:47 pm

My brother has not given resignation yet in his present company.

and VISA has not come yet. it will come within a week.

for your info.

regds,
bharat

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493 bharat November 25, 2010 at 8:43 pm

thnks

which you rider you suggess>?

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494 Wilson November 30, 2010 at 5:19 pm

Hey Manish,

Came across your blog when i was googling for some info on I-protect. Well i have 2 questions for you and please do try and help me.
1)What is an accident rider? in I-protect,say a policy holder dies of an accident (riding a bike,plane crash,driving a car,train accident, etc) will my nominee get the covered amount (i am currently going for 1 crore) ie despite not having a accident rider will my nominee get paid or is it important to go for an accident rider also?
2) What are the medical tests that one has to undergo? Please can you list them out?

Regards,
Wilson

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495 Manish Chauhan November 30, 2010 at 7:00 pm

Wilson

1) In iProtect , by taking accidental rider your nominee gets extra money in case of death by accident , note that even if you dont take accident rider , the base amount they will get anyways .

2) I am not sure on this , they will go through basic medical tests . People who have already taken this policy can tell more .

Two points , You might not be aware but Nominee is not the final owner of the policy money , he is just a autorised person to get the money from company and resposible to hand it over to the actual owner as per WILL or succession law . If you have any other query , please ask it on forum : http://www.jagoinvestor.com/forum/

Manish

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496 Ajay November 30, 2010 at 7:32 pm

Wilson,
For #2 – Blood Sugar, Cholesterol, HIV, Hep B, Nicotine, Urine sample analysis, ECG etc. Typically a technician will come home around 8 AM to collect some samples and you will have to go to a nearby lab for the rest of the test. This is what they did for Aegon Religare iTerm.

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497 Wilson Fisk December 2, 2010 at 5:49 pm

Manish, Ajay,

Thank You so much. Your inputs were extremely helpful thank you once again.

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498 Manish Chauhan June 25, 2011 at 11:09 am

Thanks Wilson

Manish

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499 Pankaj December 3, 2010 at 5:51 pm

Hi,

Thanks for the nice article.

Regarding the accident rider. I talked to the customer help desk to check if I can buy the accident rider at the later time. He started saying that i can go for the policy with out the accident rider. There might be lot of queries while claiming the policy with the accident rider ( for accidental death ). He was suggesting to go for the plain policy. Not sure if like any other foolish sales person he was trying to guage my mood and trying the pursuade me for the same.

Are the terms condition mentioned in the accidental death exceptional ? or these are the similar conditions which are imposed by anyother policy also.

Regards
Pankaj

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500 Manish Chauhan December 6, 2010 at 7:56 am

I would agree with the reply given by Pankaj Parasar !

Manish

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501 Pankaj Parashar December 3, 2010 at 10:31 pm

Hi Pankaj….

Pankaj this side too… Accidental Rider is one of the simplest riders….I dont know why the agent was suggesting to go for plain policy. Mostly the agent do not pitch in for riders as the commission earned on that is very less…. however if you want to take the rider, i see no reason why the agent was opposing that. What was the Sum Assured you were applying for?
And ya, most of the company’s do not allow to take the rider at a later time, however you can discontinue the rider anytime by stopping the premium payment for that, and continue paying premium for base policy.

Thanks & Regards
Pankaj Parashar

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502 Roopesh December 5, 2010 at 11:07 am

Hi Manish

I have had a very bad experience with iProtect from ICICI
I bought the policy online paying the premium on 21st Oct’10 but am yet to get any update on my policy status
I have already sent 4 e-mail reminders to ICICI and also called up their call centre but there has been no response.
Whom should I contact in order to resolve the problem ?

-Roopesh

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503 Manish Chauhan December 6, 2010 at 8:30 am

Roopesh

Can you see what siva did in his case in comments section , there have been bad experience in this policy!

Manish

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504 u chakraborty December 5, 2010 at 4:04 pm

I too got bad experience with icici for i-protect. i applied two months back, did not get the policy. customer service is also pathetic. my application OL00032866. I will reqauest everybody dont go for that one.

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505 u chakraborty December 5, 2010 at 4:08 pm

also request for manish-ji. we got interested for this product as it was highlited in this site. so, manishni, please u talk to icici corporate centre on behalf of us so that their service improves and customers are not harassed.

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506 Manish Chauhan December 6, 2010 at 8:32 am

Note that this blog is only for awareness and given information about new products , what happens after buying policy should be dealt by customer, there are good and bad experience in all the products .

Manish

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507 yogesh December 5, 2010 at 4:46 pm

I am also facing same issues.even i am following with local branch people then also not able to get it.

Local representative have scalated to senior officer lets see what happens.

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508 Amit December 7, 2010 at 9:19 pm

Never ever Buy iprotect policy from ICICI… Because the low premium, i let my other iscurance policy to expire and opted for i-protect. Since then it has been nightmare. I am following with them from nealr last one month ( around 20 calls, 10 SMS, and 15 emails) but nothing is moving. they have to simply e-mail me an additional questionnaire called ” respiratory questionnaire” which they havnt done despite so many follow. and this task takes less than a minute for them to complete.

Imafine hardship your loved one may have to go – god forbid if they have to claim the insurance

KEEP AWAY FROM I-PROTECT

regards
Amit

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509 Manish Chauhan December 22, 2010 at 2:16 pm

Amit

Thanks for your situation update . People are facing it with all the online term plans

Manish

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510 u chakraborty December 12, 2010 at 9:09 am

I will suggest to go for SBI Life SMart Shield. though it is not the cheapest like online policies, but cheaper than other normal term products. Service is excellent and more dependable than ICICI or any other.

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511 Manish Chauhan December 22, 2010 at 1:17 pm

Thanks for your suggestions, did you go for it after you returned your ICICI iProtect ?

Manish

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512 Hitesh December 13, 2010 at 12:04 pm

Hi Manish and other Gurus here,
Nice to see you spreading awareness and helping each others.
It is very nice and informative to see all the comments here.
I was just about to buy Iprotect from ICICI (I filled all the forms and was about to do the payment), when my brother told me, not to go with it as he was facing same problem as mentioned above. So I checked and found your site, and all these problems faced by by them because of ICICI.
Now my question is Which term plan I should buy; which will really be helpful and truthful at the time of need and pays its claims without hassle.
I know that its difficult to comment on the company because not many people may have claim settlement requests and other reasons..
Even then I want to know which company seems to be better..
1: Kotak term plan, (E term)
2: Metlife term plan (Met Protect).
Both have same premiums for online version.
Metlife is giving the option of term plan upto 35 years (of course with extra fees).

Please help me in making a good decision.

Thanks and Regards,
Hitesh

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513 Parag Deshpande December 13, 2010 at 8:29 pm

It seems all services of all online term policies are worst. I have faced same problems with ICICI, Kotak and Metlife online policies. At the same time I booked offline term policy with ICICI Pru through a agent, I have not faced any problem and received documents in time. My personal experience suggest to go for offline plans though they are expensive.
-Parag

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514 Thangavel December 16, 2010 at 6:39 pm

Hi Parag,

Could you please let me know the policy details (plan name, sum assured, term and your age & premium) which you booked offline ?
when I enquired @ my nearest ICICI they quoted me Rs 8500/- but the same policy cost me Rs. 4700/- through online(iProtect). For SA 30L, term: 30yr age: 30yr

Thanks!

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515 Manish Chauhan December 19, 2010 at 11:25 am

Thangavel

The plan name is ICICI Pure protect and its not very cheap like iProtect , if you want a offline cheaper policy , you can go for Kotak Preffered plan .

Manish

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516 Manish Chauhan December 19, 2010 at 11:55 am

Parag

Yes, as these online term plans is a new experience for even sellers , they have not done their homework well before launching the products and are bad at delivering what customers expect .

Manish

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517 Hitesh December 20, 2010 at 9:17 am

If I compare the claim settlement ratio for the last year, It shows as the ICICI has the highest of the three, and Metlife the lowest.

I am confused, which one to buy.

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518 Manish Chauhan December 20, 2010 at 4:43 pm

Hitesh

In that case go for LIC , it has the highest Claim settlement ratio

Manish

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519 Hitesh December 20, 2010 at 5:22 pm

I am considering between online cost effective plans.

Regards,
Hitesh

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520 Manish Chauhan December 20, 2010 at 5:38 pm

Hitesh

In that case I would refer ICICI or Kotak

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521 Manish Chauhan December 21, 2010 at 2:32 pm

Hitesh

You cant be very sure of online term plans , as they are same as ICICI Pru . Kotak and Metlife might also have similar problems like ICICI Pru . YOu can look at LIC or Kotak (offline)

Manish

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522 Prasoon December 14, 2010 at 3:50 pm

Hi Manish,

First of all, thanks for a very good article and wonderful comment section.

I’ve a SBI Term Insurance with increasing cover. Currently S.A. is 10L with 5L increment after every 5 years. So, I’ll get 30L S.A. after 20 years. I am paying premium amount 7000/- annually since last two years.

Now, with i-pro plan 1/2, I’ll have to pay 4800/5900 p.a. only for 25 years. And it’ll cover 30L from starting.

Am I making waste of my money? Should I close this plan. My overall requirement of insurance is around 70L. Will closing SBI and opting for i-pro & LIC make sense.

Regards,
Prasoon

Reply

523 Manish Chauhan December 19, 2010 at 11:50 am

Prasoon

Yes , you are wasting money in that , I also had the same SBI increasing term cover with 5% increase every year earliar . But when more cheaper plans came in , I stopped my plan . They are charging more . You should also reevaluate others premium and take another plan now

Manish

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524 Vijay December 18, 2010 at 7:25 pm

Hi Manish,

I finally got the ICICI I-Protect policy issued after 3-months of followup. Some tips for anyone applying newly.
1>After you apply go and proactively submit the documents in the branch office.
2>Followup on the policy through branch office.

Since the online part is a new thing and they have out sourced the customer service for policy information followup it is in a confused state. A year or 2 they should get it streamlined is my hope. Cost wise for a term plan they are definitely the cheapest to date.

Thanks for enlightening on the endowment and term plan. I have surrendered all my endowment plans(surrender value invested in Equity MF) and taken a pure term plan of 50L.

No mixing of investment and insurance :).

Reply

525 Manish Chauhan December 18, 2010 at 9:21 pm

Vijay

Great ! . Thanks for the tip . It would be helpful to others . Nice to see you taking right decisions in Insurance now

Manish

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526 u chakraborty December 19, 2010 at 8:55 pm

Thanks God ! finally I got my money back which I paid for I-protect. I recieved within 7 days from the date of my request for cancellation of the policy. what an excellent service; but same is not for issuing the policy.

Reply

527 Manish Chauhan December 19, 2010 at 9:07 pm

Utpal

Nice to know that . Thanks for the update ! .

Manish

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528 Harsh December 20, 2010 at 6:18 pm

really nice review… I am planning to take a term plan for a while, I have a couple of loans and I would need a good cover of 40-60 lakhs… i was searching online and doing my research and I luckily stumbled upon your blog. I would firstly like to congratulate you on the efforts you have taken to give a detailed, sound and a logical, covering all the major pros and cons.

Some of the top term insurance products for online purchase are ICICI Prudential’s iProtect, Religare iTerm and Metlife’s MetProtect. But I think I will go for i-Protect term plan… I read one more review about i-pru which is also really good.

My hearty thanks to you! all the best for your future endeavorers.

Regards,

Harsh

Reply

529 Manish Chauhan December 20, 2010 at 6:58 pm

Harsh

You should also try to see Kotak e-preffered as an option , its really a good one . I am writing an article on all the term plan options which will come next week .

Manish

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530 Parag Deshpande December 20, 2010 at 9:26 pm
531 Manish Chauhan December 20, 2010 at 9:34 pm

Parag

Thanks for the link

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532 Motheram Pavan Kumar December 21, 2010 at 11:39 am

Dear Manish,

In spite of frequent followup, I could not get the i-protect policy in time. No support from either escalation or ombudsman. Consequently I canceled the policy. But, I have received policy documents from Aeigon Religare Life Insurance promptly. Document pickup, Medical and other services of AR seems to be good(at least in my case). Nevertheless, the customer care people of AR are not efficient to clarify doubts regarding the policy details and schedule. Now, at least I am happy that I am (proud) owner of a term insurance policy. But I dont know what is going to happen in case of unfortunate claim conditions :-) or :-(.

In my colleague case things happened vice-versa. He got annoyed with AR services. ICICI Pru worked well in his case.

Any way, While browsing through your comments, I have encountered a concept of diversification of Sum Assurance among different Insurance companies. If possible, kindly through some light on it.

Thank you.

Reply

533 Motheram Pavan Kumar December 21, 2010 at 11:39 am

Dear Manish,

In spite of frequent followup, I could not get the i-protect policy in time. No support from either escalation or ombudsman. Consequently I canceled the policy. But, I have received policy documents from Aeigon Religare Life Insurance promptly. Document pickup, Medical and other services of AR seems to be good(at least in my case). Nevertheless, the customer care people of AR are not efficient to clarify doubts regarding the policy details and schedule. Now, at least I am happy that I am (proud) owner of a term insurance policy. But I dont know what is going to happen in case of unfortunate claim conditions :-) or :-(.

In my colleague case things happened vice-versa. He got annoyed with AR services. ICICI Pru worked well in his case.

Any way, While browsing through your comments, I have encountered a concept of diversification of Sum Assurance among different Insurance companies. If possible, kindly through some light on it.

Thank you.
Pavan Kumar

Reply

534 Manish Chauhan December 21, 2010 at 12:28 pm

Pavan

Yes , Good and bad experiences happen from case to case . Are you covered 100% or you still have some coverage left ? You can try Kotak offline plan in that case .

Manish

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535 Manzey December 21, 2010 at 8:29 pm

Manish,

First of all, let me congrulate you on a thankless job you are doing.

Would appreciate your opinion on this policy.

I hold American Express Platinum credit card and I got a call from Amex customer department asking If I would be intrested in buying a speical life term insurance product for Amex customers only designed by ICICI Lombard. This product is for American Express customers only.
FYI – I am not a great fan of ICICI and its products. But this product looks to good to belive. When I told Amex that I don’t trust ICICI, they said that they have a seperate cell for these settlement and other matters and ICICI will not refuse claims of Amex customers.
Here’s the link to amex site where it mentions about the policy.

http://www.americanexpress.com/india/campaigns/microsite/insurance/personal.shtml
A two crore insurance policy will cost less than 25k per annum and no medicals and the premium remains same irrespective of age. What do you think ? The policy also pays full amount for total disability. Apart from this, the policy also covers purchase protection of a nominal amount.
For renewal, I have checked that the premium remains the same, and one condition is that the person should not cancel amex credit card. The policy will not be renewed once the amex card is cancelled. The policy can be cancelled within 15days of being issued if not satisfied.

Thanks in advance for your reply.

Cheers!
Manzey

Reply

536 Manish Chauhan December 21, 2010 at 9:26 pm

Manzey

The plan is good . Its not very special as its a term plan and term plan costs are very much like this , infact 2 crore premium might come to be around 18-20k per annum for some of the online term plans . But overall this looks good . Just make sure you understand all features and the process of claim as the plans taken on phone are settled on phone only !

Manish

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537 Ajay December 21, 2010 at 9:44 pm

Manish, Manzey – This doesnot look like a life insurance.
1. ICICI Lombard does not issue life insurance, ICICI Pru Life does
2. Looks like it covers only accident, critical illness.

For me its looks like a General Insurance product. Any thoughts ?

Reply

538 Ashal Jauhari December 22, 2010 at 12:48 am

Dear Manzey & Manish, Both of you missed the point that the insurer in this case is ICICI Lombard (the Gen. Insurer) & not ICICI PRU (the Life Insurer) & as rightly pointed out by dear Ajay, the policy in question is a PAP (Personal Accident Plan).

So I’m of the view to skip this policy.

Thanks

Ashal

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539 Prasoon December 23, 2010 at 2:21 pm

Manish,
Thanks for your reply above. I just need a suggestion here. Does it make sense to split 60L insurance as 30L with i-protect and 30L with SBI smart shield? Actually, I wish to have a policy with Critical Illness and Permanent Disabilty Benefit rider. Annual Premium for i-pro will be around 5K, and for SBI it would be around 9K (including 5L CI + 10L ADB + 20L PDB) for 30L S.A. Do you know any policy which covers these three, but is cheaper?
Comments from other members are welcome as well.
Regards,
Prasoon

Reply

540 Manish Chauhan December 23, 2010 at 2:33 pm

Prasoon

There are many plans which have all these 3 riders . Those are

– Kotak Preferred
– Bharti Axa
– Aegon Religare level Term plan (Offline)
– Bajaj Allianz
– Birla Sun Life

See the premium on the website , I am sure it would be less for the Kotak one .

Also by tomm you can see an article which is for term insurance riders and all the information which can help someone to buy the term plan .

Manish

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541 Dhawal Sharma December 23, 2010 at 3:08 pm
542 Dhawal Sharma December 23, 2010 at 3:20 pm
543 Prasoon December 24, 2010 at 3:53 pm

Manish,
Terrorist attack is not covered by i-protect. What does this mean?
No money will be paid on death?
or,
No Accidental Benefit Rider will be paid?
Regards,
Prasoon

Reply

544 Dhawal Sharma December 24, 2010 at 3:58 pm

it means claim amount will not be paid if the policyholder dies during a terrorist attack..

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545 Dhawal Sharma December 24, 2010 at 4:11 pm

One of the main complaint/fear everybody has, is the claim settlement ratio of different companies..Let me tell you MANISH, if its a genuine claim and documents/information submitted at the time of taking policy was correct, then there is no way claim can be rejected, by any company; be it LIC, kotak, or even the newest enterent in the insurance market, INDIA FIRST..So just fill the form properly, provide all documents and information correctly and be rest assured, your nominee will get the claim without any hassel [irrespective of the claim settlement ratio of the insurance company ;-) ]

Reply

546 Manish Chauhan December 24, 2010 at 4:44 pm

I understand this point and have already told readers , but they dont listen to this point !

Manish

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547 Anand December 24, 2010 at 11:57 pm

What about the following reason which was given by one private insurer while denying the claim??

Reason: The person was traveling by luxury bus.

Don’t you think that the reason is unacceptable?

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548 Dhawal Sharma December 25, 2010 at 12:44 pm

@ANAND – Where have you read this thing..whats the authenticity of the person telling such tales..have you cross-checked with the company who has declined such claim…

Actually it is human nature that WE HEAR, WHAT WE WANT TO HEAR..Inn baataaon mein koi dum nahi hai sir ji…

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549 Amit Thukral December 25, 2010 at 12:40 am

Hi Dhawal,

Thanks for this clarification; even I had same doubt in my mind but was of the same belief as you have mentioned.
Secondly, I have been an investor in ICICI Pru term plans for last 5 yrs. now. I too have switched to iProtect now :).
Fortunately, i am among those who have always had good experience with ICICI Pru till now. I showed for interest in this policy through one of the site, second day the ICICI Pru guy called me up, took appointment, met me over the weekend and i filled the application form same day, paid money and within 2-3 days got medical letter, did medical late(with delay from my side ) and after medical got the policy today within 2 weeks. Though, i was in touch with the ICICI Pru guy(he is an ICICI Pru employee) all the time. Have suggested the same to couple of my friends also and this guy called them up and came today and filled application etc. online for one of my friend today itself. I never had to run for submitting my documents or anything; everything was done by this guy.
I think i am fortunate that i met a nice ICICI pru guy or not sure though if they (ICICI Pru) have improved upon this ;).

Amit Thukral

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550 sridhar December 24, 2010 at 4:16 pm

Hi, I have a question about premium paid for term plans.

Will the premium constant for a term of policy period? or will there be any health checks every year and based on that insurance provider will increase the premium? please clarify
what if a person is healthy now and become ill health after 2 years? will there be any annual health check up every year?

thanks in advance!

Reply

551 Manish Chauhan December 24, 2010 at 4:19 pm

Sridhar

The premiums are same every year

Manish

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552 sridhar December 24, 2010 at 4:21 pm

thanks for your reply..

also please let me know the below:

what if a person is healthy now and become ill health after 2 years? will there be any annual health check up every year?

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553 Dhawal Sharma December 25, 2010 at 12:47 pm

illness has nothing to do with TERM PLAN..Term plan is an obligation on the part of insurance company to pay a certain specific sum of money to be paid to the nominee of the policyholder in case of the policyholder’s death..So as long as the policyholder is alive, healthy or ill, it doesn’t make any difference to the insurance company..

Yes, if the policyholder develop some major illness like cancer, heart attack etc he should let the insurance company know of this face and provide the medical reports etc so that insurance company can update these things in its records and there is no problem at the time of claim settlement, if at all it arises..

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554 rajeev December 30, 2010 at 4:27 pm

I have 2 LIC policies. Now i am planning to buy iProtect. I will be disclosing the details of my LIC policies while appling for iProtect. Should i update LIC Policy with my new policy details? If yes, how do i do this? If No, then how is the claim settled from all policies?

Reply

555 Manish Chauhan December 30, 2010 at 10:08 pm

rajeev

You dont need to update your old policies . for claim settlement for more than one insurance policies , read : http://www.jagoinvestor.com/2010/09/9-most-asked-questions-about-term-insurance.html

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556 Prasoon December 31, 2010 at 9:35 am

After reading this excellent article and great comments, I made my progress towards buying an i-protect policy option II. I’ve made my decision, based on policy details, extra rider, claim settlement, online payment option. I’ve taken it for 25 years and for Thirty Lacs. I’ll take for the same amount from SBI Life.

I’ve given them all small details, even which they did not ask. Like wearing glasses, and CT Scan twenty years back. Let’s see when I get any call/documents from ICICIPru. It requires some medical tests. I’ll keep posting regarding my experience.

Reply

557 Manish Chauhan December 31, 2010 at 9:41 am

Prasoon

If you take due care in filling up the form and providing all information , then there is no reason why your claim can be rejected . you can be rest assured !

Manish

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558 KAS January 1, 2011 at 8:53 pm

Thanks to All of you for the comments and Information. I bought an i-term policy on 1st week of DEC,2010 with premium Rs.8272/- per year, age@35yrs for 25yrs term,a Non-tobacco user. But later on, I got the mail from Aegon Religare that they found ‘COTINEN TEST Beyond acceptable limit’ and they provide a counter offer of Premium Rs.11,857/-. I already informed them that I am not a tobacco user in any form niether a smoker, but i drink capuccino coffee 3-4 times a day mostly empty stomach. And also suggested them I would like to re-test my COTINEN level. But they were not ready to accept it. And atlast, I decided to Cancel my policy. And today I got the cheque of full payment of my first premium from Aegon Religare.
Pls. let me know your valuable comments on this. What should I do next? KOTAK E-Prefferred OR ICICI iProtect????
From some of the forums/blog i came to know that ICICI is not trustworthy:http://www.perfinindia.com/2010/08/icici-prudential-iprotect-term-insurance-review/#comment-554

Reply

559 Manish Chauhan January 1, 2011 at 11:28 pm

KAS

You can try other insurance providers like metlife or Kotak .

Manish

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560 Ravi Shankar January 4, 2011 at 8:12 pm

Dear Manish,
This blog is the wonderful thing happened to me in my life as I have got enlightened on so many things like Insurance, equities, mutual funds etc. Like so many I’m one of the benefitor of this blog, thanks a ton for that…
I have been a mute spectator for all these while , now I really wanted to thank each and every member of this blog for having shared their knowledge.
While writing this, I have received my iprotect policy after almost 1 month, it would have been received earlier if I had sent all the documents on time ( IT returns) , as sson as I submitted and after few follow ups with customer care , I got the policy now :-)
On contrary to people’s comment above, ICICI service has been top class…I’ve always had good faith on ICICI and they didn’t fail me this time too with their prompt service. Just to mention here, I’m having a relationship with icici for the past 5 years by means of an SB account.
I can bet and say, among the private insurers ICICI is THE BEST!!! ( By the way I’m not marketing icici here. :-) )

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561 Manish Chauhan January 4, 2011 at 8:30 pm

Ravi

Thanks for your kind words .. Congrats on getting the term insurance :) . Just like you , I also have good experience with ICICI till date, but there are many horror stories too :)

Manish

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562 Thangavel January 5, 2011 at 12:22 pm

Manish, Do you any idea whether the HDFC Life planning to come-up with a similar online term insurance plan in near future? because they always compete with ICICI.

Thanks!
Thangavel

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563 Shanmugasundaram January 6, 2011 at 3:20 pm

I am from the town where i potect is not offered as online… I called and enquired. they told me to go to icici pru branch in my town. I learnt from the blog that premium is little more for offline purchase of i protect. My question is the premium difference should be for the first year only for offline purchase…isnt it? why they charge more premium(roughly 10-20%) for whole 30 years.

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564 Manish Chauhan January 6, 2011 at 5:46 pm

Shanmugasundaram

The agent will keep getting 5% commission out of your premium for all 30 yrs in offline model (and 25% in first year) .

Manish

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565 Shanmugasundaram January 7, 2011 at 5:44 pm

Thats fine for first year and/or for few years.. even they can increase the first year commision to 30% because of their work
But for 30 years is somewhat irritating…..

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566 Manish Chauhan January 7, 2011 at 6:23 pm

Shanmugassundaram

Thats the way it is for offline model . Incase you want to save on premiums , go for online

Manish

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567 Shanmugasundaram January 21, 2011 at 2:49 pm

Is it possible to pay the (subsequent) premiums online , after taking offline i protect.

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568 Manish Chauhan January 21, 2011 at 2:54 pm

Yes , you can pay the premiums from their website . even LIC has it for their all the policies

Manish

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569 Archana January 10, 2011 at 5:35 pm

Hi Manish,
what do we mean by this:
d) Due to war, civil commotion;- Are death due to bomb blasts included in such category

e) By engaging in hazardous sports or pastimes
Are Mountain trekking, mountain biking included in such category

Reason: most of the agents also who sell insurance dont know in details and usually say yes…..and the doubts still remain unclear.

Since your last article on i-term i always was looking to do the term plan for my husband, as he has some big liabilities (50lacs) which as a spouse I cannot close on my own including our savings. Hence even the insurance calculator that u made I calculated (taking into consideration the inflation & future needs the amount goes exhorbidant. Hence did not want to fall under Over insured bracket as well.

Hence still thinking what to do….my personal deadline is before the start of next financial year.

Thanks

Reply

570 Manish Chauhan January 10, 2011 at 6:03 pm

Archana

d) It means any big war with some country , like if pakistan puts a bomb in country and 100000 people die , that would not be covered .

e) If you are regular trekker and frequently go on these adventurous activites , then you are more risky person to cover from Insurance company point . but if you are going once in a while like once or twice in years ! , then its a normal thing .

Manish

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571 uttam thakur January 10, 2011 at 5:36 pm

Hi ,
i want to buy a i protect policy from ICICI, just want to know i have level 1 diabetic problem and my age is 31, want to buy for 30 years with accident coverage of 50 lac, so total will be 1 crore 50 lac and the annual premium calculated as 15665 appx. due to level 1 diabetic problem is their problem to get the insurance or not and want to more due to this health issue will it impact later in claiming for my nomine.

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572 Manish Chauhan January 10, 2011 at 6:15 pm

Uttam

No , your medical problem can not make any issue while claiming IF you are paying higher premium right now , as the higher premium is charged only for your medical problem . incase you hide the fact ,then you will be in problem else NOT .

Manish

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573 Roopesh January 11, 2011 at 1:00 am

Hi Manish,

I finally got the ICICI I-Protect policy issued after 3-months of followup.
Did wahat Pretty much similar to vijay’s & Abhinav’s suggestions
Go to branch offc and submit docs
Got my policy docs 3 weeks after tht :)
-cheerio
Roopesh

Reply

574 Manish Chauhan January 12, 2011 at 7:14 pm

Roopesh

Congrats , good to see you implemented what you heard on this blog and it helped you :)

Manish

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575 Vino Varghese January 13, 2011 at 7:50 am

I was looking for a term plan and decided to go with ICICI Prulife’s iprotect plan since the premium offer was competitive and could be done online. The nightmare started after paid
premium on 01-Nov-10.
The company promises about a doorstep document pickup. I was not contacted by anyone for about a week and I called up customer care centre. I was adviced to provide Income proof, ID proof etc. They wanted me to email it to buyonline@iciciprulife.com When I tried sending, it all bounced back. I called up CCC again and was adviced to walkin to a branch and submit docs. I did the same at ICICI pruLife Thrissur, collected my medical checkup forms, compl eted medical checkups as prescribed by the company.

I called up CCC was told that I was an “Elite Customer” and to be “rest assured as all documentation has been fulfilled”. I was also told that the underwriting could be completed in 3 to 6 working days and policy shall be issued ASAP.

But, after waiting for one month, I received letter form their underwriting department asking for more documents like Form 16, bank statement PAN card copy etc. If I had known these documents were required, I could have given them on those on the day I walked into their branch in Thrissur.

This time, I walked up to ICICI Pru Life in Edappally, Kochi and submitted all docs and ensured that nothing was pending from my end. This happened on 11-Dec-10.

The worst part of story happens now-

A week later I get a call from some number in Pune. He introduces that he is Anshuman Mishra from ICICI PruLife, cites my application ref: no and requests for submission of Form 16 and ID proof. He started the conversation in Hindi. I requested for communication in English as I had challenges in speaking good Hindi. All he said was “pending document bhejiyega”, “pending document bhejiyega” and banged the phone.
I called up CC and explained what had happened. I was reassured that all documentation has been completed and policy was pending with the underwriting team.

In another 5 days, I got a call from ICICI PruLife again asking me to send my Form 16 and ID proof to buyonline@iciciprulife.com and another personal address on ymail.com. I did not want t do that and enquired with CCC again and got the same answer.

Finally on 30-Dec-10 I come to know through the online tracking system that the policy has been withdrawn and no explanation was provided. I called up CCC and had to hear from that they donot have access to why the policy is withdrawn. She also added that the company may send some “ hard copy letter citing the reason” for withdrawal. Until this time, I have not received any letter.

I found an utter lack of coordination and professionalism in the way they dealt with the application. Looks like their departments just toss documents over the wall and never talk to each other.

I have been following up with the company to know the reason for withdrawal and they keep extending deadlines committed. All this and the delay of 2 months make me to say, pls opt for some term cover other than ICICI Prudentials product. Or else, be prepared to gift your money to ICICI for 2 months and face the shame of the money being tossed back to you; without any apology or explanation.

I believe that there could be a minimum of 1000 similar cases happening at the same time and that gives the opportunity to ICICI to keep an amount equivalent to 1000 annual premium units (roughly INR 80 lakh) under posession without having to pay up any penalty.

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576 Manish Chauhan January 13, 2011 at 9:48 am

Vino

It was really a bad experience at your end , a lot of readers have faced these kind of behaviour from ICICI iProtect . Is everything closed now or you want me to send your request to a company which acts like a PR for ICICI and consumers !

Manish

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577 Vino Varghese January 13, 2011 at 11:55 am

@ Manish

I’m still trying to find and understand for what reason the policy was withdrawn. I would appreciate if you could put me on to the company who do PR for ICICI Pru Life customers.

Regards
Vino Varghese

Reply

578 Manish Chauhan January 13, 2011 at 11:57 am

Vino

Can you send me an email with what questions you need to be answered at manish@jagoinvestor.com

Manish

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579 Anand January 13, 2011 at 12:15 pm

I’m wondering why do they need form 16, for processing. Check my health and then issue the policy.

I think they are using it for calculating how much premium they can INFLATE after finding some minor issue in health.

Has everybody who tried at icici or any other company provided your form 16?

–Anand

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580 Abhinav Sonkar January 16, 2011 at 3:40 pm

I had been meaning to write this since long but wasn’t getting time.

In my earlier comments, I had updated that I had bought the policy and completed all the formalities including medical tests.

In the latest update, my policy request has been rejected by ICICI. And the situation is exactly similar to what has been narrated by Vino above. I have been refunded the complete amount immediately but Customer Care is not ready to tell for what reason the policy was rejected. I am supposed to get the details in postal mail which, of course, I haven’t.

So, it turns out that like many others here, there are some big problems with this policy and many other online policies. Whatever be the reason, a company of a stature as big as ICICI, cannot launch a product which it can’t sustain. The fact that it has happened is a matter of grave concern. To all those who have managed to get this policy, I would say only one thing: Be very cautious about this policy.

My father is a Senior Divisional Manager in National Insurance Company Ltd. and has been working there for over 20 years. He suggests me not to opt for private insurers, as his experience over the years has not been very good with private players even in non-life insurance sectors. He says they DO actually give silliest reasons to reject the claim. Still I tried getting this policy and it was rejected for God-knows what reason. So, I guess I will be sticking to my father’s suggestion and go for LIC’s term plans. The premium would be around 4-5k more annually for me, but I think that is fine.

Reply

581 Manish Chauhan January 16, 2011 at 4:59 pm

Abhinov

In that case you can go with LIC only . I think its ok

Manish

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582 Tarun January 15, 2011 at 9:19 am

Hi Manish,

It might be worth noting here that there is an option of “selecting an advisor” in the iProtect plan as well. I talked to one of the agents of ICICI he said that it will increase the premium by just 200-500Rs depending on the sum assured.

This seems like an awesome option where you get benefits of both. Good service plus decent premium. Would like to know if anyone has tried this way.

Reply

583 Amit Thukral January 15, 2011 at 9:40 am

Yes, i tried this option. so though my premium is higher by Rs.450 pa but i got good service.

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584 Amit Thukral January 15, 2011 at 9:40 am

Yes, i tried this option. so though my premium is higher by Rs.450 pa for 1Cr policy but i got good service.

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585 Tarun January 15, 2011 at 3:46 pm

@Amit,

Great to know you tried this option. Will like to know how you did this. I went on to filling the application online. I came till the last page where it asks to click on ” I agree with the terms and conditions” However I do not see any place where we can choose the adviser etc. to put the ID number of adviser ?

Reply

586 Manish Chauhan January 15, 2011 at 4:57 pm

Tarun , let us all know about this procedure , something new to me !

Manish

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587 Tarun January 21, 2011 at 1:45 pm

The way to do this is on the application webpage click on the link where it says
“If you are assisted in availing insurance product: ICICI Pru iProtect Option I or ICICI Pru iProtect Option II– Click Here”

Then answer “Yes” for “Are you an agent?” question. Then put the agent code and go ahead with the payment etc.

This process asks for internal report from the agent. Based on internal report (assuming agent knows you well) ICICI will give the policy.It seems to be less hassel as we are going through the agent.

I am going to try this in next couple of days will keep this post updated.

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588 Manish Chauhan January 21, 2011 at 3:06 pm

ok good to know this :)

Manish

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589 Tarun May 6, 2011 at 11:42 am

Update. Yesterday I got my policy after about 40 days from the date of application.
1.SA 50Lacs + Accidental rider
2.Premium was slightly higher by 400Rs due to selection of Advisor option
3.Medical happened within a week. No one came for documents collections. My agent is in different place than where I stay so he recommended sending him documents by post. He later submitted it I believe.(This took long time due to my delay in submission)
4.Got a call from mumbai 4 days ago that my policy is issued and I will get documents in 15 days. It came in 4 days. :)

Overall my experience was positive (primarily because my expectations were very low after hearing all the bad experiences posted on this blog). Other thing is I had applied through online advisor option as mentioned above so was sure it will work out. I didn’t do any followups etc I let it go at its pace. My agent had told due to outsourcing to thrid party and due to overwhelming response to the product their processes have got tardy.

Thanks Manish for creating this valuable webpage. Leart a lot from this. Keep up the hardwork you have been doing. You rock.

Cheers
Tarun

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590 Manish Chauhan May 6, 2011 at 12:55 pm

Tarun

Thanks for updating us on it . It shows your commitement as a reader and your eagarness to share :) . Good to know that you also had a positive experience . Looks like choosing the advisor option was a good thing in your case !

Manish

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591 Manish Chauhan January 15, 2011 at 12:30 pm

Tarun

Yea .. looks like a good option if you have a dedicated person for yourself to get advice etc . Just make sure that you dont take it as a freedom to be ignorant .

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592 Tarun January 15, 2011 at 1:30 pm

@Manish

“Freedom to be ignorant” – Do you mean to say there is difference between offline vs online i.e. you need to worry more with online after buying the plan even through adviser also? I thought with adviser its exactly the same “to be free of worry – as you will get good service same as offline”. All that you saved/company saved is paying money to adviser to market the product and convince you to buy the product.

If your comment is in general – then I will say there is no free food anyways. You pay the price either by knowing things or by paying someone who knows Or..not getting the food itself in any case price has to be paid:D

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593 Manish Chauhan January 15, 2011 at 8:59 pm

Tarun

All I am saying that a person who goes for that dedicated advisor should not just beleive him and take all his words for sure . He should not just let him fill the forms and never sees it . Just by paying the 400-500 you should not be ignorant of your responsibility

Manish

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594 Nil January 16, 2011 at 2:05 pm

I faced similar issue with ICICI IPROTECT (similar to Vijay above)
History :
1) I purchased the iprotect term policy in oct and submitted all the documents (other than medical) within 2 weeks
2)I could not do medical test since Instead of sending me Chennai based doctors ICICIPRU CR send me Mumbai doctor list
3) After numerous follow ups and personal visit to chennai office I finally got chennai lab address by DEC Mid
4) I was travelling and was not able to do Medical immediately
5) Finally I did medical on 5th Jan at one of your approved center ” Raj Medico”, T-Nagar,Chennai
6) It seems Raj medico did not provided medical report on time (some mess-up by there Courier team) They delivered report on 10th Jan but i came to know that ICICIPRU had canceled my policy on 6th Jan itself

I am wondering is it good that the policy is cancelled since icicipru have given so much pain “while making me there customer” what level of service they will provide when my family “god forbid” may need the insurance benefit?

Regards
Nilesh

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595 Manish Chauhan January 17, 2011 at 11:16 pm

Nilesh

Did you try other insurers now ? Better go for offline option at the moment ..

Manish

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596 Vino Varghese January 19, 2011 at 5:21 pm

Hi,

Thanks for your views. Update on my case is as follows:

After writing on different forums and blogs, a sincere individual put me forth to the PR Agency (Ad factors PR) that handles PR for ICICI Pru Life. This happened on 14th Jan, 2010. But I haven’t heard back from them yet. No body even bothered to understand my case, maybe beacuse they have had similar cases in excess…..!!!

After numerous calls and escalations to the ICICI pru Lufe Customer Care centre, I finally got to know that the reason for withdrawal was due to internal miscommunication. Medical reports uploaded by the hospital had been reviewed and printed by the elevant team @ ICICI Pru Life. They in turn sent these documents to the Underwriting team; which never acknowledged the receipt of documents. And now the POLICY IS WITHDRAWN DUE TO NON RECEIPT OF MEDICAL RECORD AT THE UNDERWRITING DEPARTMENT.

I spoke with the Hospital Administrator responsible for uploading medical reports and got a confirmation that my reports were uploaded on 11-Dec-10. He also reconfirmed that they never got any follow up request for a reload of documents.

I was told by the “Escalations manager Ms. Lakshmi that even though its an internal mishandling of records, I’m unable to confirm if the policy will be considered for reissual. Pls provide 48 hours so that I can get back to you”.

I yelled at the lady and got my call transferred to Mr. Vaadiraj, a Sr, Manager with ICICI pru life, Mumbai. He has requested one day to resolve the case and I’m waitng to see if something comes through.

Now this leaves me and thousands of other customers who are waiting for policy issual with a very relevant question:

How On Earth Should We Trust Such An Irresponsible Company (ICICI Prudential Life Insurance company) To Handle Life Insurance Process for Us?????

With this being a company is so unprofessional and casual on approach, My sincere advice to people who have taken this policy is to be prepared for a showdown with the Insurance provider at a point in time (sooner OR later). Pls don’t count on ICICI Pru Life to settle your claims should a claim happen.

If you’re on a FREE LOOK UP PERIOD, you have a chance to surrender the policy and get the money back.

I will keep you all updated on any further events.

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597 Manish Chauhan January 20, 2011 at 6:10 pm

Vino

Thanks for the update . Its a irressponsibile behaviour by the company , I think you should complain to IRDA on this . Are you still under free look up ? I suggest if you are not comfortable with the company , better change it

Manish

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598 Vino Varghese January 21, 2011 at 11:27 am

I tried registering a complaint with IRDA call centre. They refused to register the cpomplaint as the policy was withdrawn and money refunded. They will accept complaints only if the policy is in force. It looks like any Insurance company in India can take money from csutomers and keep it with them at their will and later return it without any explanations.
When I tried to ask the executive about acts/ law pertaining to the same, she said she have no information on that and gave me ICICI Grievances office contact details……..
God save us……!!!!!

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599 Manish Chauhan January 21, 2011 at 1:34 pm

hmm.. Not sure what we can do with it at this point .. Regulators have to be strict on this !

Manish

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600 Tarun January 21, 2011 at 1:51 pm

I came to know from internal agent that ICICI had contracted the whole process to some or other third party. For e.g there are different third party agents for different tasks. It seems they are messing it up.

My view is this could be because of huge volume of applications coming due to less premiums. Remember that Maruthi Suzuki add ” For a country OBSESSED WITH MILEAGE” :D

Anyways if a certain insuring company do not want to give insurance to a certain individual I think IRDA can’t do anything about it. Its the insuring companies business call. IRDA is to control what happens when after paying regular premiums if insuring company is not doing claim properly.

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601 Manish Chauhan January 21, 2011 at 2:57 pm

Tarun

Is it .. I didnt knew it , Its not a good thing to hear :( from ICICI

Manish

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602 Basavaraj January 24, 2011 at 10:05 pm

Manish,

Same irresponsible behaviour was experienced by my brother and sister-in-law when I advised them to go with I Protect. Just for changing of Option I to II they took nearly 2 month (Option II have Accidental death rider). Finally they settled after lot of communication. Even I myself felt guilt in pushing them in such a trouble.

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603 Manish Chauhan January 24, 2011 at 10:35 pm

Basavaraj

Thanks for the update . Its sad to see these things because people will loose interest in online term plans and more than that , for pvt insurers , which is not a good sign

Manish

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604 Abhinav Sonkar January 19, 2011 at 6:58 pm

Thanx for the update Vino.

I guess that would be the reason for my case rejection as well. I remember my medical was not done properly. Some of the tests were skipped and I was told that they would take care of it. So most probably, medical tests have been goofed up.

In any case, this is unacceptable. A one-of case is OK, but so many cases turns me off this policy.

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605 sunil January 19, 2011 at 10:36 pm

i decided to buy term insurnse of ICICI of Rs. 20,00,000/- with disability and accidental benifits with premium rider. but there is two confusion in my mnd
1. my city Manali Distt. Kullu (H.P.) is not covered in on line city to buy online premium for this reason i have only option to buy through agent which are so costly as on line premium.
2. weather in case of happning my family gets the coverage amount easily or ICICI co. give the claim after lapse of time by litigation in court as private co. policy to earn profit not pass the claim.
Sunil

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606 Manish Chauhan January 19, 2011 at 11:30 pm

Sunil

1) You can go for Kotak preferred term plan which is offline option , but its premium is also very cheap .

2) If you provide all the right info on form , there will not be any issue

Manish

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607 yogesh January 23, 2011 at 8:02 am

Hi Manish,

I have applied for ICICI I-Protect policy during my visit to india.
Paid premium as well went for medical check up. Now ICICI is telling this policy is not for NRI . Even i have given them photo copy of my NRI account as well salary slip still tht time they didn’t told anything.now they are telling to go for cancellation.

There is no information in brochure tht its not allowed for NRI.Is this paln not allowed for NRI’s. Did any NRI taken this plan ? Plz confirm

Below is my study on term plan for NRI’s.

http://www.licindia.in/nri_centre.htm

5.NRIs are allowed insurance on their visit to India where all formalities are completed during their stay in India. In such cases they would be treated on par with Indian Lives for the purpose of allowing insurance.

9.All types of plans are allowed subject to the conditions that

1. Critical Illness Benefit is not granted.
2. Term Rider Benefit would be restricted to certain limit of Sum assured
3. Sum Assured would be restricted in respect of term insurance plans.

Regards
Yogesh

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608 Manish Chauhan January 23, 2011 at 11:53 am

Yogesh

If you can give the proofs of income and address in a city which was allowed by ICICI iProtect ,then it should be allowed , what is their explaination when you say this to them ?

Manish

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609 naveed January 26, 2011 at 1:05 pm

First of all many Thanks to Manish for valuable to suggestions and guidance. If I haven’t come across this site, I never have been thought of taking term plan.
Thanks again for giving the wonderful gift.

After 20 days of waiting and going through all comments, at last I have taken I protect for 30L /tenure 30y yesterday (25/01/2011).

I have updated this document in the virtual presence of ICICI I protect person from (02240777194). I think this number is official I protect office number.

I will keep you update the progress, if anybody interested.

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610 Manish Chauhan January 26, 2011 at 6:15 pm

Naveed

Great :) . Keep us posted and congratulations to your family for taking up the plan !

manish

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611 naveed February 1, 2011 at 4:04 pm

On 28/01/2011 I have received mail and call stating that …
Following tests will be conducted at your residence by our empanelled Medical Examiner / Centre:
COT
RUA
HV1
ECG
MER
S12

Same day I called and took the doctor appointment.

On 29/01/2011 Doctor visited my residence and took blood/urine samples. He also took ECG.

On 1/02/2011 (today), one guy came to my home and collected payslip, birth certificate and passport photo.

I will keep you update the progress.

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612 Manish Chauhan February 1, 2011 at 10:32 pm

Naveed

Thats great .. things are moving fine till now .. keep us updated

Manish

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613 naveed February 22, 2011 at 3:02 pm

One month is over after submitting the application online. Medical and document collection are over with 4 to 5 days.
After that there is no update. I continuously in touch with CCC and every time they are saying that with in two days I will get the policy.

I am also tracking the application status @ https://www.iciciprulife.com/ipru/AppTracker.jsp . It is showing everything done.

Not sure what I need to do, instead of listening their stupid comments…

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614 Manish Chauhan February 24, 2011 at 10:40 am

Naveed

Its known to be late , I would suggest you be patient for more time , after all if you can wait for decades :) , why not few more days ? but its not a goood think from a company

Manish

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615 naveed March 14, 2011 at 10:31 pm

I have escalted this isuue to grievance cell of ICCI, immediately after two days I got the my itream plan.

Thanks.

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616 Manish Chauhan March 31, 2011 at 10:18 am

Naveed

Good to know that , it should that grievance cells work !

Manish

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617 Hitesh February 2, 2011 at 12:06 pm

Hi,
Finally after checking all things I applied for ICICI Iprotect online on around 25 dec 10, and everything was quick for me.
within 3-4 days my docs were picked up.
I got the letter for tests within 3-4 days, tests done in around 7-8 days.
and I got the policy document on Monday 31 jan 11. The policy was active from 22 jan 11.
I think it matters if you live in NCR – Delhi, all documents pick up, and medicals become fast.
And also I think ICICI is improving, and correcting there shortcomings and mistakes.
So good luck everyone.

Hitesh

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618 Manish Chauhan February 2, 2011 at 2:24 pm

Hitesh

Good to hear that you have had good experience with ICICI , not many of other readers had it :)

Manish

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619 Hitesh February 2, 2011 at 2:52 pm

I hope ICICI pru is improving !!!

:)

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620 CV February 3, 2011 at 5:27 pm

I have gone through the content of the blog. Good information. But I have a question. Suppose the company through which you have taken the term insurance go bankrupt, what will happen to your policy? Kindly reply.

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621 Manish Chauhan February 6, 2011 at 2:32 pm

i gues you have asked this on forum >

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622 Chaitanya February 11, 2011 at 11:45 am

I have not asked this question on forum. Government of India has opened the insurance sector for private players. As a result many private companies have come up in this sector. This is good as we have a wide gap between the people covered with insurance policies vis a vis the total population. But there are still doubts about private insurance companies. The question which comes in mind is “What is the protection an individual has against the down of the company ?” Presently very few private companies are making profit. Will they be able to sustain a constant loss? Can they withdraw themselves from the operations? In that situation what will happen to its customers?

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623 Manish Chauhan February 12, 2011 at 10:50 am
624 Prasoon February 4, 2011 at 1:03 pm

My experience with ICICI i-Protect –

Applied on 31st Dec 2010 for option-2

Received confirmation mail within few hours

Received welcome call on 1st Jan 2011, with assurance that I would receive details of medical test in 24 hours. And someone will come to my place to collect documents

On 3rd Jan, received e-mail with doctor allocation letter

Waited for weekends, took appointment for 8th Jan. Person came and did all tests. By 10th, status was updated on website regarding test completion.

I was enjoying a very good experience till now and was thinking that people, who was saying badly, must have done something wrong. BTW, Happiness ended at this stage.

Suddenly on 12th status changed to ‘ITR not found’ and ‘IUW requirement not met’. I enquired on phone regarding collection. They said that nobody will come and I can e-mail it. E-mailed scanned copy on the same day on ‘buyonline’.

No change till 16th. I called up daily; CC people had literally no info. They suggested me to write an e-mail for better communication. I wrote, but hardly they response – except auto-response.

On 17th status changed. ITR – completed, but IUW still not met. Called up CC – same response. On 19th IUW was met as well. Called up CC, and they confirmed that. A sigh of relief? Not really.

On 20th Status changed again – ‘ITR not found’ and ‘IUW requirement not met’. I called up CC, they said that they have not received ITR. I said that I’ve already sent, and they said to send it again. On 20th, 22nd, 23rd, 24th I sent repeatedly. Also, I called up daily. On 25th sent a courier as well. Wrote e-mail daily on ‘lifeline’, needless to say, no reply at all. By now, it was frustrating already.

On 27th, I wrote that either issue the policy or refund my money. Same day status got updated. Both requirements got completed. Status was ‘Policy will be issued shortly’.

On 29th, status changed to ‘IUW requirement not met’. Wrote e-mail – no reply.

On 31st I requested for the withdrawal by e-mail, as I lost all faith. Within hours status was – ‘Policy issued, waiting to be dispatched’. But by this time I made up my mind towards cancellation.

On 2nd Feb, status was ‘Policy is dispatched’.

I’ve not received the policy yet, but I’ll surrender it as soon as I’ll receive it. Problem is not the long time taken. Problem is communication gap and the way they change their statement. Nobody knows the answer on phone and nobody replies the e-mail. I have taken SBI policy as well in Jan, but they completed everything in 3-4 days and also, they reply all e-mails. Premium amount is just a thousand higher.

An example of how they don’t listen – They don’t have a text-field for Middle Name while applying online. Online chat support executive had suggested me to write firstname and middlename in same field without space. I did same and after that my name started appearing wrongly in all communication with ICICIPru. In each e-mail (around 12) I requested to modify it, as I was sending all scanned documents as proof. It was not corrected and finally policy issued with wrong name only.

If I am getting so many problems in communicating, if they are so unreachable at the time of issuing policy – how will my family handle in my absence? I really can’t believe them for insurance. As I already have a private/cheaper insurer as SBI with me, I’ll go for LIC after few months.

P.S. – Sorry to take so much of your forum space, just wanted to share my experience… :-) :-(

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625 Manish Chauhan February 4, 2011 at 1:11 pm

Prasoon

Thanks for sharing your experience , it will help others to take their decisions

btw, this forum is your space , not mine .. So please fill it up as much as you can

Manish

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626 Tom Mathew February 8, 2011 at 8:26 pm

Hi Manish,

Just came across your blog after a frustrating call with the ICICI GRO person. I have had exactly the same experience as Prasoon, the only difference being in the climax; at the end after multiple emails and calls; one day I just receive a refund of the money. After mailing and escalating, I receive the reply now that due to unavailability of some form from my end, the policy was cancelled!!!. This was after providing multiple snapshots of the website applicatin status which states ‘Policy waiting for issuance’ and all other processes completed.

Not once in the past 2 & half months, have I ever been intimated or informed from ICICI Pru regarding any form left incomplete from my end, instead, the policy was just cancelled without any intimation. This just seems to be a racket, getting people to park their amount for 2 – 3 months!. Checked out some other sites as well, there seem to be umpteen such experience, especially with iProtect.

Would you be able to advise any future course of action? The ombudsman details states that they have a jurisdiction for policies only upto Rs. 20L. Going by the comments, it seems even after 3 Quarters of lauch, the company has not got its act right , or maybe does not want to!

Tom

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627 Manish Chauhan February 9, 2011 at 3:14 pm

Tom

YOu should file a consumer complaint , If you are ready to shell out Rs 500 , you can use a professional to do it , use : http://www.akosha.com/consumer-complaints-information

btw , thanks for sharing the information and your experience ,we really value it .

Manish

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628 manojkumar February 4, 2011 at 2:52 pm

mr.prasoon,
please let me know which sbi plan you opted… thanks

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629 Prasoon February 7, 2011 at 11:05 am

Plan name is SBI – Smart Shield. It provides options for three riders – Accelerated Critical Illness Cover Option, Accidental Death Benefit Rider, and Accidental Total & Permanent Disability Benefit Rider.
Not sure if you’ve already checked, but Manish has provided an excellent details for different term plans on page with heading ‘Best Term Insurance Plans in India [Comparison with Charts]’.

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630 Siva February 7, 2011 at 10:40 am

Hi Manish,

Have you published any comparison of various term insurance products available? Any latest one?

Thanks
Siva

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631 Manish Chauhan February 9, 2011 at 3:27 pm
632 Chandra February 10, 2011 at 6:05 pm

ckeck out metlife new term policy online looks good

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633 Manish Chauhan February 10, 2011 at 6:49 pm

Chandra

yea .. I saw that .. it looks good to me

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634 Chandra February 11, 2011 at 10:44 am

While applying for an term policy there is a section where in you need to input data about other policy held by you.This data is a sure sign of how much risk is involved.

Now i do have a non confirmed IRDA rule that if one policy pays out the sum insured that will force the other companies to toe the line.Can any one confirm.

In that case i shall buy a LIC policy for a small assurec amount and i am 100% sure that they will pay out forcing other insurers to follow suit.

Comment/Confirmation?

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635 dhawal sharma February 11, 2011 at 11:39 am

I have heard a saying a long time ago which goes like this..
“MEN BELIEVES IN WHAT HE WANTS TO BELIEVE”

The above mentioned COMMENT is similar to this saying..Firstly, the guy himself is saying its a NON-CONFIRMED IRDA RULE (Means he has heard from somebody and that somebody has read it somewhere which was published somewhere)..So no authenticity to this thing..

..And how come Mr CHANDRA is 100% sure that LIC will settle the claim..Haven’t he checked in the IRDA annual report that claim settlement ratio of LIC is 95.6%..What if his claim is amongst thr remaining 4.4% unfortunate ones whose claims have been rejected by LIC. Will that mean his claim from other company will be rejected too??

No sir, it does not work that way. Every company has its own procedures/rules to follow to settle the claim, and they differ from company to company..There might be certain clause which are covered by one company and not by the other one (For eg: Death by Terrorist Attack. Lets suppose KOTAK is covering it but DLF PREMERICA is not)..And the policyholder dies in TERRORIST ATTACK. His claim will be settled by KOTAK, cause it is covered under the policy but will not be accepted by DLF PREMERICA as it was not covered in the policy..How will this statement justify that since claim is honoured by one company then it has to be made good by the other company as well??

Its just that if its a genuine case, all requirements are met with, and if all clauses of the policy are met, NOBODY on earth can deny the CLAIM..

Sir Ji, hope you have got IDEA :-)

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636 Manish Chauhan February 12, 2011 at 10:51 am

Dhawal

THanks , thats clearly explains :) .

Manish

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637 vatan February 14, 2011 at 11:21 am

if i am 46 having high BP problem. what will be my pemium for 25 years icici iprotect for 40 lacs.

Vatan

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638 vatan February 14, 2011 at 11:35 am

Hi Manish,

i also want to know, if a person acquires some heart problem or BP after taking Iprotect., what he should do. and what will happen to his policy and premium.

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639 Manish Chauhan February 14, 2011 at 4:46 pm

Vatan

Anything happening after taking the policy should not worry you . you dont have to do anything ,.

Manish

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640 Pankaj February 16, 2011 at 10:45 am

Hi Manish,

Thanks for your good work.
I want to take term policy for myself of 1 Crore ruppees. I am 36 years old. I want your valuable suggestions for this.

1) Is it better to take four 25 Lacs term policy from 4 different insurers?
2) If you can you tell us how all can be the reasons for claim refusals? As I can see all the insurers have some % age of claim declination.
3) Also one of the ICICI agent told me that if you hide any of the medical condition now and you survive for 2 years, then ICICI is bound to pay the claim amount after two years doesn’t matter you have declared your medical condition truley or falsely. Also they are bound to pay as they give the policy after doing a medical test. Could you please tell me if this information is true?
4) Could you please let me know which all insurers including LIC offers term insuranace as of now? I read somewhere in this blog you were supposed to write a article comparing different term plans.

Thanks,
Pankaj

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641 Pankaj February 16, 2011 at 10:48 am

Correction for Point No 2. Its is

2) If you can tell us what all can be the reasons for claim refusals? As I can see all the insurers have some % age of claim declination.

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642 Manish Chauhan February 16, 2011 at 12:10 pm

Pankaj

1) No .. its too much .. Take 50 lacs from 2 companies .

2) The reasons are just misleading information given in the form in the start

3) Its not true .. that 2 yrs clause is for minor things and very limited . It will not work for major illness .. dont think of misleading companies . you will not get anything at the end .

4) All companies offer term insurance : here is ther comparision http://www.jagoinvestor.com/2010/12/term-insurance-plans-comparisions-india.html

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643 raju February 18, 2011 at 12:20 pm

Hi Manish.,

I am 46 years 2 months old, having high BP problem since last 10 years. can you please tell me best term insurance policy for 15 years term and the lowest premium amount for som god company like Religare, ICICI PRU-iprotect online.

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644 Manish Chauhan February 18, 2011 at 10:16 pm

Raju

You can look at LIC and kotak as options .

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645 vatan February 18, 2011 at 12:34 pm

Hello Manish,
Thanx for my 2nd query. please tell me two more queries.
(1) if i am 46 having high BP problem since last 10 years. what will be my pemium for 25 years icici iprotect for 40 lacs. will i get online term insurance. how much extra, will i have to pay for my BP problem( under control with medicines).
(2). Which medical test are done for on line term insurance , for people of my age.

Vatan.

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646 Manish Chauhan February 18, 2011 at 10:19 pm

Vatan

You can check the premiums on the ICICI website .

I am not sure of the tests done, but you have to disclose your BP issue anyways which will load your premiums

Manish

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647 Sanjay February 19, 2011 at 12:22 am

I have recomended this product to couple of my friends but have told me that in future neve recomend any ICICI Product. They have repect for customers and no one bothers to give good customer service. While they appreciate the cost structure you can never get a policy or by the time your medical is fixed one would have died.

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648 Ashok February 19, 2011 at 5:56 pm

hi
I took iProtect last week through a DM(direct-marketing) guy from ICICI. Now, I want to change the agent for the policy, as I think my personal agent would do a better job. Earlier the DM would call me, now I end up calling him.
Can you please tell me if it is possible, or else, it is better if I cancel this policy and reapply for it again using my agent. Thanks.

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649 Manish Chauhan February 19, 2011 at 7:34 pm

Ashok

Given the customer service ICICI has shown :) . Its better to cancel and reapply

Manish

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650 Ashok February 20, 2011 at 9:08 pm

Thanks Manish. Eh, how do I cancel it. Can I go to their office with the application number and give it in writing to cancel the insurance request. Thanks.

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651 Swami February 20, 2011 at 1:43 pm

Hi, (originally I posted this in Ranjan Varma’s blog) reposting for the benefit of more readers.

Similar experience. Applied for ICICI I term option 1. Paid the premium from my ICICI savings account. Then decided to add accident rider (Option 2). Called up ICICI call center and offered to pay the premium difference. They said no. I shoud go the nearest office, give a request of cancellation and re-apply fresh indicating option 2. I went to their office and gave the cancellation request as per their advice.

They promised me to refund the premium that i have paid in 7 working days!! Just a reversal of entry (after all I am an existing customer). I said fine. Then more than 30 days no sign of premium refund. Every 7 days I get a SMS saying that it will take 7 more days due to ” technical glitch”. Pray what can be a technical glitch for just reversal of the entry.

Imagine their attitude when i want to pay higher premium and take a more comprehensive policy and that too to refund Rs 10,000 premium that i have already paid. Do you think these guys will pay my family Rs 50 Lakhs (the policy coverage) when i am not there?? Please stay away from ICICI.

Opt for LIC, SBI Life as your first option, take accident rider from United India Insurance. Kotak seems to be better among the private Cos.

After several follow-ups and escalations I got my cheque back and got it credited into my account. Even now, after the problem is resolved, I get mails and SMS from ICICI Pru that they will resolve my query in 7 working days!!! Can you believe it? They have no clue what’s going on in their company.

I am conviced that ICICI pru is run by a bunch of clueless people. Stay away from them. I have chosen these term insurance policies

— LIC Term
— Kotak eTerm
— SBI Life
— United india insuarance for accident death benefit

Someone asked a question in this forum on how to split the cover. Please split 50-50 between the Govt (LIC + SBI) and Private (Kotak). Take additional accident death benefit from United. All the policies were delivered to me in 3 weeks flat (end to end – starting from my contact, to filling in forms, to medical test, to issual of policies)

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652 Manish Chauhan February 20, 2011 at 3:54 pm

Swami

Thanks for ur detailed experience , i am sure they need to improve “a lot” .. :)

Manish

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653 Dhawal Sharma February 20, 2011 at 8:34 pm

just a small piece from me..

SBI is not a GOVERNMENT COMPANY as LIC..Its just another joint venture with FOREIGN PLAYER..

SBI LIFE is 74:26 JV where SBI owns 74% and BNP PARIBAS owns 24%, just like every other private insurance company in India..

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654 SUMAN MISHRA April 17, 2011 at 1:23 am

dEAR DHAWAL,
THE COMPANY WITH STAKE LESS THAN 25% HAS NOT MUCH RIGHTS AND CAN’T BE NEUSENCE CREATOR THE MAJORITY STAKE COMPANY HAS FULL RIGHTS. THEREFORE CAN BE CONSIDERED AS sbi ALONE. .

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655 Swami February 20, 2011 at 9:20 pm

Yes Manish. ICICI needs to improve its customer service a lot more.. Hope they get it right. I can’t wait for Health Insurance portability to begin in July ’11. I will switch my ICICI lombard policy to Max Bupa or Apollo Munich or some such company.

You are doing a fabulous job of spreading financial awareness. I visit your blog on a regular basis for the past several months. Even signed up for Hyderabad meeting – if and when it happens.. Ofcourse, this was my first comment in your blog – the issue (ICICI iprotect) was very close to my heart and had to comment.

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656 Manish Chauhan February 21, 2011 at 8:12 am

Swami

Great, we will take some time in having those meets in each city . but stay tuned and keep reading and spreading the knowledge you are getting .

Manish

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657 Dominic February 21, 2011 at 9:10 am

Just to clarify. SBI Life Insurance is NOT government company.

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658 Vijay February 20, 2011 at 5:37 pm
659 Manish Chauhan February 20, 2011 at 10:57 pm

VIjay

Thanks for giving more experiences :)

Manish

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660 lee February 20, 2011 at 9:50 pm

Hi,
I need a particular information regarding the term insurance..
My query is I want to go for one term insurance policy…. During the filling of form it is required to give information about existing/pri-existing disease, I am a rheumatic heart disease patient but I have this problem in my child hood but now I have no other problem but I am taking the precautions for that as prescribed by the doctors.

So tell me what I have to write in that field.
lee ramesh

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661 Manish Chauhan February 20, 2011 at 10:57 pm

Lee

You should provide the info about this rheumatic thing in the form

Manish

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662 KB February 22, 2011 at 2:22 pm

On 5th jan I paid my premium for ICICI Prudential i Protect Option 1 and visited the medical diagnostic centre as directed by the company for my medical test. After that I did not receive any communication from the company. No body asked me to submit my documents nor did I get any communication regarding my policy. After a 15 days when I contacted the nearest branch of ICICI Prudential I got to know that my policy has been postponed for 3 months for some medical reason and I need to apply freshly. When I asked about my premium they said they have already refunded my premium to my account.

Since then I have been waiting for my refund. Everyday either I need to write them or call their customer care for my refund.

All my attempts are futile and I am really repenting for my decision to go for i Protect. I seriously doubt whether they actually settle any claim or not. Even if they do, then I can’t imagine the extent of harassment the nominee must be facing while applying for settlement.

Now I am thinking to lodge a complain with IRDA to get my money back.

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663 Manish Chauhan February 24, 2011 at 10:38 am

KB

Thanks for writing your experience . There have been numourous bad and good experiences from other customers :) . I would suggest you write them about your case along with cc to IRDA and insurnace ombudsman emails id’s

Manish

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664 Rohan shah February 27, 2011 at 1:38 pm

Manish can u guide on MWP ACT

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665 Nisheeth March 12, 2011 at 10:13 am

Are there any other better Online Term Insurance Plan in Pipeline from companies other than ICICI,Aegon,kotak ?

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666 Manish Chauhan March 12, 2011 at 11:31 am

Nisheeth

There are more right now , Metlie and future generalli also have online versions at the moment , Not sure about other companies , but they will come soon :)

Manish

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667 nilesh March 14, 2011 at 9:02 am

My son is 22 years old,studying medicine.
He is an non-assesse.
He has no liabilities as of now, directly or indirectly.
He may opt for an education loan.

Shud I take an Term Insurance for him ?
If yes, at what age ? What will be the first choice, w.r. t. his age, premium,tenure,riders, settlement ratios, etc.

If no, Why do Insurance co.’s have dt. of inception as 18 yrs.

Thanks in advance

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668 Manish Chauhan March 14, 2011 at 10:49 am

Nilesh

Who is dependent on your son ? If no one , then no need to take insurance .

You can take insurance for him at any point when someone is dependent on him . Criteria are mix of all the points you have put .

Manish

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669 Ashal Jauhari March 14, 2011 at 10:59 am

Dear Nilesh, For your given query, My take is a bit different. As rightly pointed out by Manish, having no dependent, your son does not require a life cover as of now. Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.

In case of Education loan, I’ll ask you to avail the loan & pay it from your own sources, this ‘ll bring down your tax liability for the interest paid on the education loan. In all probability you are around 50Y age hence your Tax slab should be in higher zone i.e. 30.9% tax slab So you ‘ll save a neat amount of Tax from the education loan.

As you are taking education loan & paying it & at the same time you do have income source also, you should take Term plan for your life if not have already up to the extent of your financial liabilities.

Thanks

Ashal

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670 pankaj March 14, 2011 at 3:57 pm

Nilesh,

If your son is going to take the education loan then I would suggest take the policy equivalent to his education loan.

Otherwise no need to take the insurance policy for him. Like Manish, said if there are no dependent on him then there is no need for policy.

But if he is taking education loan than I would suggest that you opt for policy. ( I will differ with Ashal here. )

Regarding the insurance policy go for the pure term plan. You can opt for additional policy when he gets married or any depedent on him. Moreover since his age is low..he will get benefit of low premium.

I am not sure of this – ( Ashal is saying…. )
“Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.”

Regards
Pankaj

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671 pankaj March 14, 2011 at 3:57 pm

Nilesh,

If your son is going to take the education loan then I would suggest take the policy equivalent to his education loan.

Otherwise no need to take the insurance policy for him. Like Manish, said if there are no dependent on him then there is no need for policy.

But if he is taking education loan than I would suggest that you opt for policy. ( I will differ with Ashal here. )

Regarding the insurance policy go for the pure term plan. You can opt for additional policy when he gets married or any depedent on him. Moreover since his age is low..he will get benefit of low premium.

I am not sure of this – ( Ashal is saying…. )
“Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.”

Regards
Pankaj

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672 Ashal Jauhari March 14, 2011 at 11:25 pm

Dear Pankaj, Please try to understand the logic of taking Education Loan by the father. this ‘ll help to cut down his own tax liability. As the loan ‘ll run by Father, he required a Term cover equal to Loan amount at least.

As far as applying a term cover for non earning member of the family by the person who is only a proposer in the policy, most of the time, Insurer ‘ll look it with suspicion & may turn down the application altogether.

Hope it ‘ll clear the doubts.

Thanks

Ashal

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673 Pankaj March 16, 2011 at 7:47 pm

Dear Ashal,

I understand what you are trying to say. But I feel the tax part and insurance should be treated seperately.

Children is taking the loan for his medical study. So he has a good future ahead and will be capable of repaying the loan. He can claim tax benefit from his income.

Father might or might not be in a position to repay the loan in case of some thing happens to children. In most of the cases children are earning higher than the parents.

Since it is insurance I am talking of negatives – ( I pray that it doesn’t happen to anyone )
1. Father mets with untoward incident – & He is covered with the term plan.
Is it useful. I feel no becuase children is undergoing medical study and after employement he is still capable for repaying the loan.

2. Children mets with untoward incident. –
Father might or might not be in a position to repay the loan. It is based on the children’s potential the loan was taken.
Having a term plan for children helps because the loan will be paid up immeidately.

This applies only for the education loan. For houseloan etc… the case will be different.
Regards

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674 pankaj March 14, 2011 at 3:48 pm

Hi,

I applied for the iprotect and have received it with out hassles. It us pure online policy.

Few things which we need to understand
1. You don’t get policy immediately after paying the money.
2. Once you pay the moeny the process starts. They will send you the letter asking for the set of medical tests. They will give you the option in case of any doctor visits.
3. In case of pathological test they have fixed hospital. They will come to your home and collect the sample.
4. I was asked to go for the TMT test. They had given me choice of hospital near to my residence. My friend had also applied for the policy, he got the choice of hospital which was near to his residence.
5. Once the process is over you will get the policy.

Since its an online policy hence sometime you get frustrated because you are not talking to someone in person. But that the choice you make for getting this cheaper.

You can keep track of your application with icici pru application tracker. You can call the call center and get the status update.

I would suggest people to go for it if they like the policy.

Regards

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675 Manish Chauhan March 31, 2011 at 10:17 am

Pankaj

Thanks for the info :)

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676 Prasoon March 15, 2011 at 11:20 am

I already mentioned above my bad experience after taking this policy. Just want to add here, as it did not not end up even after canceling the policy.

After canceling it on 31st Jan, I waited for seven working days for refund. After that, I called up several times but no satisfactory reply. I started writing e-mails daily. Then on 18th Jan, I received a reply that refund has been processed and will be in my account in two working days. Happy? Not really. After three-four days when I contacted again, they replied that it is already refunded to AXIS Bank account. WTF? I don’t have any AXIS bank account. I paid through my ICICI credit card, and obviously expected to get refund in that only.

After that it was just a nightmare dealing with ICICI Prudential. I called up them daily, I emailed them daily till 8th March. No benefit. Also, I wrote to their GRO team. Finally on 10th of March, I received the refund.

Earlier I thought that as i-protect policy was new, so they were finding it difficult to manage. Overall company is not bad. But this experience changed my opinion totally. Company is worse than the product (at least for me).

I am really happy that I cancelled the policy and did not believe on them for insurance. If 6K took this much time what about 60L? Thought, of my family members running after company daily, was scary. My bad experience has vindicated my decision!!

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677 Manish Chauhan March 15, 2011 at 11:23 am

Prasoon

That was really bad than the worse ! . I am not sure why some of the people are having good experience , but overall most of the people have really bad exerience , yours is really on the top :) .

Anyways . Now which company are you going for ?

Manish

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678 Dhawal Sharma March 16, 2011 at 4:43 pm

Sad news is that only other COMPLETE INDIAN (SAMPURN BHARTIYA) insurance company(RELIANCE LIFE) other than LIC has also sold its 26% stake to foreign partner :-)

http://economictimes.indiatimes.com/personal-finance/insurance/insurance-news/nippon-life-buys-26-in-reliance-life/articleshow/7706631.cms

So now again, the field is left closed only to LIC for the readers of this thread who are looking for COMPLETE BHARTIYA SARKARI company for insurance ;-)

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679 Self Learner March 23, 2011 at 12:23 pm

Thanks for your excellent blog Manish! Really appreciate the effort.

I am 43 years old (going to be 44 in end-June) and am already covered for 50L with LIC policies. Want to take a term plan for another 1Cr to cover myself adequately. Two questions:
a) Should I go with ICICI iProtect / some other online plan with low tariff, or opt for offline plan like Aviva Lifeshield Platinum? Servicing of online plans does not inspire confidence after looking at various comments… but big trade-off with premium amount.
b) What tenure should I opt for – 20, 25 or 30 years? I should be out of any liabilities by the age of 60.

Of course, my LIC agent is pressing for LIC Anmol Jeevan but I am not buying his logic :)

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680 Manish Chauhan March 23, 2011 at 12:30 pm

Self Learner

1. You can go with Kotak or ICICI , just make sure you have all the things filled in the form in right manner . Should not be much issue at the end . Regarding your LIC cover , is it with term insurance or other kind of policies ,becuase you want to exploire that also , you can convert to term plan and have your premiums redirected to Balanced funds for wealth creation .

2. 20 yrs look good to me .

Manish

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681 Self Learner March 23, 2011 at 1:27 pm

Thanks Manish for your quick response. Will explore both ICICI and Kotak.

Almost all of my existing LIC cover is term plans (except 5L of endowment) – total annual premium around 37K. Guess I should continue with these plans for ‘peace of mind’ over private insurers.

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682 Manish Chauhan March 23, 2011 at 1:42 pm

Looks good to me , just check with some LIC agent what will be the premium if you take a new term insurance policy now ? because 37k looks too high to me as premium unless you are 45-50 yrs old

Manish

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683 pankaj March 23, 2011 at 3:45 pm

Hi,

An update, once you have the policy you can ask the insurer to send the medical reports to you. I have recived the medical report from ICICI.

You will have the copy of the same…

Thanks

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684 Manish Chauhan March 23, 2011 at 3:52 pm

Pankaj

thanks , thats a good update , a lot of people do not know this :)

Manish

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685 Tarun March 23, 2011 at 4:03 pm

Manish,

I was wondering if it would be good for this article to have some collection of all such advises people have put at one place. In a form of list (Tips) :)

Also, not sure if everyone is seeing it but I hate when I try to click on comments link (after being subscribed) in my email. The corresponding link opens but shortly after screen blanks out and a note of ” Do you like to get subscription” opens up. It kind of screws up the link you are typing and the page becomes multi-framed with lots of advertisements. Its very annoying. While it is understood that advertising is must but i think this can be done in other better ways in flash etc.

As always thanks a lot for your efforts and informative articles.
Cheers

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686 deepak March 24, 2011 at 3:06 pm

can u tell me about TATA MAHA GOLD POCLICY is it good for pension/child plan.

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687 Manish Chauhan March 24, 2011 at 3:10 pm

Deepak

You can look at this article which talks about that policy : http://www.jagoinvestor.com/forum/product-review/1069/

Manish

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688 Balaji March 24, 2011 at 3:59 pm

Hi, I had applied for iProtect policy for myself and wife in mid Jan 2011.

The medicals were over in a week’s time and courier guy came and collected the documents. Then they said they did not receive the documents. So I sent a scanned copy of all the documents. My wife’s policy was issued immedidately(roughly in about a month’s time, which I think is fair).

Since I have an existing disease, they told me fill a questionnaire and send me all the previous medical reports. I just sent the scanned copies. After receiving it, they charged some extra premium. After paying it online, my policy was issued roughly about 2 months of application which I feel is reasonable considering the high SA and pre existing disease.

I had to follow up several times(by email/phone) regarding the issuance of my policy, but never visited the branch. You may have to actively followup since there is no agent involved.

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689 Manish Chauhan March 24, 2011 at 5:08 pm

Balaji

Thanks for your comment. Your personal case gives a good idea of the procedure !

Manish

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690 Balaji March 24, 2011 at 6:21 pm

Just wanted to point out, the time taken by PruICICI to issue the policy is not very high when compared with other players. Infact I have waited for almost 3-4 months in some cases for very less SA.

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691 Ananth March 26, 2011 at 2:36 pm

Hi Manish,

I have few doubts and i tried to clarify through the toll free number.
but that was not working. can you please clarify.
What is the difference between option I and II?
Does the I option covers for death by accident?
Who needs medical test?
Can a beneficiary be a minor?
Is it compulsory to declare existing policies?
is there any case of death which is not covered other than suicide?
Finally what are the documents that i need to produce while taking the policy?

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692 Manish Chauhan March 26, 2011 at 11:04 pm

Ananth

– Option 2 gives more money in case of death by accident , Option 1 gives normal money equal to sum assured only .
– Yes , option 1 gives money on accident
– Yes , beneficiary can be minor
– Its compulsory to declare existing policies, obviously
– Suicide is not covered just in 1st year , after that even that is covered . Death by War is not included
– That would be basic documents .

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693 Chaitanya March 30, 2011 at 9:39 am

I am planning to take term insurance for Rs. 50.00 L from Kotak. But the agent I know is registered with Kotak from different city where I live. He lives in my city only and assuring that all medicals shall be done in my city only. Will it be OK to take policy through him or I should find the agent from my city. Kindly advise. What will happen to the service part?

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694 Manish Chauhan March 30, 2011 at 9:47 am

Chaitanya

Which city are you from ? You can prefferably take the policy from the guy in same town , but once you complete taking it , very less is left in servicing part anyways

Manish

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695 Chaitanya April 1, 2011 at 9:53 am

I live in Bhilai.

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696 UMA March 31, 2011 at 6:04 pm

Sir Ji,
Nice one, I am planning to buy term plan for 50L but zeroed on Kotak e – Preferred, can you help me out to compare both the plans. I have just checked the premium in Kotak is less & it also has riders. Need your valuable help.

Rgds…Uma

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697 Manish Chauhan March 31, 2011 at 6:25 pm

Kotak is a good one , you can go for it

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698 nilesh April 2, 2011 at 7:42 pm

Manish,

I intend to buy term plan for 1 cr (15 years) online. I am 38 years old and have a familiy of 4. My friend suggested to buy 30 lakhs each from three different companies. Need your views.

Nilesh.

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699 Manish Chauhan April 4, 2011 at 10:24 am

Nilesh

Dont take 3 plans , you can take upto 2 plans only. And check how much insurance is enough for you by doing proper insurance planning , just dont go for random values

Manish

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700 Ravindra April 5, 2011 at 11:37 am

Lot of thongs said about this plan. But I dont have good experience with ICICI prudential they are irresponsible they dont reply they dont help their customers. I visited their office for some work related to my plan I have to wait for 1 hour. if they dont have man power why they are running a company.
For pure life insurance Nothing else than LIC is accepted. These private companies just wanted to sell their product once it is sold they dont care.
HdfC services are good not anyone else

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701 Manish Chauhan April 6, 2011 at 10:53 am

Ravindra

Thanks for sharing your experience with us . Its sad to know that you didnt had a good experience with ICICI , there are many like you and some have also experienced good with ICICI .

Manish

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702 mahimapawar April 5, 2011 at 1:33 pm

hi

I applied for online aegon-religare term insurance plan for my husband. But after the medical test they jacked up the insurance premium. the reason they gave was COTININE LVL beyond acceptable range…whereas my husband is a non-smoker. they refused to accept that their reports could have an error, claiming that they make no mistakes…they gave back our money after we told them that we would not sign on any such claims until we have a proper proof of such reports..i wanted to know whether a medical test done by us is accepted by the insurance company as a check back.

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703 Manish Chauhan April 5, 2011 at 1:47 pm

Mahimapawar

Did your husband follow all the instructions which medical team gave him like having fast etc .. becasue it has been noted that if your husband has walked long to the medical check up or ate something in morning which was not supposed to be taken , then there can be certain temporary things like these , which are actually not there .. .check that

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704 mahima pawar April 5, 2011 at 4:02 pm

No he followed the fasting schedule and did not consume anything in the morning and the medical guy from the company had come home to take the blood & urine sample in the morning.

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705 Manish Chauhan April 5, 2011 at 5:19 pm

Mahima

hmm.. but then the company will not give you the reports . Can you do an independent checkup for your own and see if thats there .

Manish

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706 Tarun Surana April 7, 2011 at 10:59 am

I want to take a term plan. Please let me know what are the exclusions in I Protect? I Term covers death by terror attacks as well. Does I Protect too covers it or excludes it?

Death in terror attack is unfortunate and causes sudden loss of income, if that is not covered, my dependents will have face financial crunch in case something were to happen to me.

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707 Manish Chauhan April 7, 2011 at 1:39 pm

Tarun

Terror attack is generally not covered .You will have to contact the customer care to know if its covered or not

Manish

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708 Rahul April 12, 2011 at 3:22 pm

Hi, Thanks for the very useful information!

I have heard that insurance companies generally a re not very keen on handing out money covered under the accidental death (or similar) riders and they find excuses not to pay up. Is this true? Even if it is partially true, is it worth paying th extra premium?

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709 Manish Chauhan April 12, 2011 at 4:11 pm

Rahul

Go through the comments , its already discussed

Manish

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710 sridhar April 13, 2011 at 4:01 pm

Hello all,
I have one question after reading the article below:

http://www.dnaindia.com/money/comment_taking-a-large-term-cover-be-extra-careful_1529885

I have recently taken ICICI I Protect Option-2 for a term of 30 years for Sum assured of 50 Lac + Accidental death benefit rider of 50 Lac.

I have mentioend that I didnt have fasting blood sugar while filling the proposal form as I nerver was diagnosed with fasting blood sugar in the past.

but surprisingly, In Medical Tests conducted on behalf of ICICI Prudential, My fasting blood sugar is little high and I was charged around 5500 INR extra premium,.

My question for you is: As I have no clue about fasting blood sugar initially and it was known that I had fasting blood sugar in the medical tests, will it be a cause for insurer at the time of Claim( in eventuality)

Thanks for your patience and answering this question..

one more question: what if I have no fasting blood sugar if i go for medical tests? Can I ask my insurer for re-exam/ re-calculate premium for coming years?

thanks
Sridhar

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711 Manish Chauhan April 14, 2011 at 11:06 am

Sridhar

What ever comes in the medical tests is final and even if you have ticked as “No” on something , it will considered if it comes on medical test, so company can not create any issue later , becausee they are charging extra premium anyways .

Sridhar

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712 sridhar April 14, 2011 at 1:06 pm

Thanks for your reply.

could you please answer my 2nd question ( pasted below): thanks in advance.

one more question: what if I have no fasting blood sugar if i go for medical tests Now? Can I ask my insurer for re-exam/ re-calculate premium for coming years?

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713 Manish Chauhan April 14, 2011 at 3:21 pm

Sridhar

I dont think they will entertain this, the one does earliar should be final from there side, ask them for the reports once you get the policy

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714 sandeep April 15, 2011 at 6:13 pm

Hi,

Pl. read the story of Mr.Shashank before buying any policy from ICICI PRU

http://www.bimadeals.com/insurance/icici-prudential/icici-pru-iprotect/

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715 AL April 19, 2011 at 5:21 pm

Hi Manish,
I bought a i-Protect II policy from ICICI for SA 1cr+50L accidental rider on14th Apr. They have been very prompt until now, contrary to what other people have to say in the forum. In 2002, i was diagnosed with a slipped disc which I’ve declared in the application form. However, due to an over sight, I’ve marked ‘no’ in reply to the question, if I have undergone any x-ray or scan in the last ten years. I realised this & immediately mailed them about the discrepancy & rectify the error. Now I keep getting varied replies to my concern. One exec told me that I may need to submit reports if the underwrites demands for it. The other told me to email scanned copies of the report to their email id. Now I fear, that they might use it as an excuse to repudiate my claim. What should I do?

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716 Manish Chauhan April 20, 2011 at 5:09 pm

Al

I assume you have not got you policy yet in hand , Before you get it , make sure that the extra information is taken into consideration and the policy is issued after that . There might be some loading in premium also if the matter affects the risk of your dying other than normal circumstance .

Manish

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717 AL April 21, 2011 at 10:44 am

Thanks for your prompt reply Manish. Spoke to their exec today & told him that I don’t have any record of MRI as it was diagnosed in 2002. The exec said that I’d have to send them a scanned copy of a declaration letter about my MRI & it would be considered. So far so good. However, i’ve heard so many negative reviews about pvt. insurance companies, that now I’m in two minds. Is it worth paying extra premium to LIC & have piece of mind? Are private insurers really rogue companies?
Thanks

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718 Manish Chauhan April 23, 2011 at 11:49 am

AL

If you provide all the right information , there should be no issues with the claim , all the negative things come from the people who share experience about those cases which were bound to be rejected as they had hidden the right information or made mistake in providing hte info

Manish

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719 Dominic April 24, 2011 at 8:37 pm

Recently I was in the market for a Term insurance and each and every agent is talking about claim rate and how better their company compared to others. Every one is carrying their “own” document to prove their statement.
I agree with Manish below. If you are not hiding anything and your medical is through them no need to worry about.

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720 Manish Chauhan May 5, 2011 at 8:08 pm

Dominic

thanks

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721 Praveen April 20, 2011 at 8:28 am

I was almost about to buy this insurance(seeing the online feature as I live in US) but googled for some reviews.
All I see is Horrible horrible reviews in application handling itself. God knows how they handle claims if one has to go through them

Please read comments in below site before making up your mind
http://www.perfinindia.com/2010/08/icici-prudential-iprotect-term-insurance-review/

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722 Manish Chauhan April 20, 2011 at 1:39 pm

Praveen

Even if you are in US, You will have to be in India to get the policy as you will be required for medical checkup , giving address proof and income proof in India . Also we have lots of comments in this articles comment section as well .

Manish

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723 sunil April 26, 2011 at 11:26 am

The experience i am giving here is not only mine, but few others as well.
Once we start any product from ICICI these are the things happened and will happen, I AM SURE…

1. During Payment or intial subscrption they act as if they are only made to serve you
2. You pay the amount they are only available on Phone
3. You will not receive the documents in time, even if you receive, you have mistakes (i should say blunders) in the hard copy (The most important document)
4. You call the customer care for the correction, they say its their mistake and are going to send a person to corret them
5. Person comes to your door step again and take the docuements for correction
6. You will never ever get to hear from that person again in your lifetime
7. You call customer care they ask yuor agents Janma Kundli as well as if we have hired him
8. Go rounds to their office and frustrated decide to quit the policy at any cost…

I knew there are good experiences as well but they are less than 40% and 60% its really bad experience with ICICI.

I personally adivce everyone to keep away from ICICI (What ever it might be).

Manish i will greateful if this message can be passed across to authorities (I am not sure if i can ask you this, but still taking a chance).

I am planning to go with Kotak and LIC for my 60 Lacs (splitting between these two)

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724 Jig April 26, 2011 at 12:02 pm

Hi,
Just for info , include Aviva also in your list. I am an NRI and get the policy in hand withing a Month providing documents they have requested.
Also they are the cheapest in Return of Premium Plans. Beneficial also if you are non smoker..

I am impressed with their services and There is no chance of mistakes in form as i myself filled the form and then submit to them.

for 30 Lac it costs me 13000 with Return of Premium. ( good option for split one)

Thanks

Reply

725 Manish Chauhan May 5, 2011 at 8:06 pm

Jignesh

thanks for your information :)

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726 Manish Chauhan May 5, 2011 at 8:05 pm

Sunil

I agree with you . there are the things happening and is accepted by many other readers who dealt with ICICI .

Manish

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727 Shanmugasundaram April 29, 2011 at 11:56 pm

I have applied for pure protect classic 40 days ago.Medical test done.All accepted. Now application tracker says everything done except D-IUW requirement not met.. What is that? My local ICICI pru manager also doesnt know what it is?
pl reply
R.Sahnmugasundaram

Reply

728 Manish Chauhan May 2, 2011 at 11:57 am

Shanmugasundram

I really have no idea what that means , didnt Customer care help ? Tell them that its 1 month already and now you are moving to insurance ombudsman (cc insurance ombudsman and IRDA email) , it should help a bit !

Manish

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729 gaurav May 9, 2011 at 1:19 pm

Try this: https://www.iciciprulife.com/ipru/GrievanceRedressal.jsp

I applied recently and got a policy issued. This requirement still shows as pending but I have a policy number now and it is in force.

With their contact center, complaints at the junior level does not help. It is best to ask to speak to the floor manager or their next level supervisor.

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730 Abhishek Akela May 7, 2011 at 1:41 pm

Hi Manish,
first of all i am amazed to see how much care you have taken to reply to all and sundry. thanks because it has kept the debate alive, let me share you with my experience with LIC and ICICI, I have taken money back policy from LIC SA=10L, and 2 policies with ICICI prudential namely LIFE time super pension and Life stage pension, just because icici agent is my close relative and on his insistence. I know all these policies are financial misadventures after coming to know about term insurance. After depositing 10k for three years, my super pension scheme says my fund value is only rs. 25000. The other policy after depositing 15000 p.a. says my fund value is 46000 around. What should i do please advise me. Should i stop all these and go for term inusrance+PPF, as i have learnt that will give me better return. I am Central govt. employee, and my pension is secured,,, almost (I m in New Pension Scheme, which is yet to be passed by parliament and linked to Market equities and debt, so future is uncertain). With LIC one good thing is that their agent take care of all your payment, I got my moneyback cheque almost 2 months before it was due without any hassle. But the same cannot be said about ICICI. Please advise me suitably whether to go for i protect or not because after reading all articles, there are strong argument both for and against ICICI.

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731 ujjwal May 8, 2011 at 12:27 am

@ abhishek
please do not follow anybody’s advice blindly……everyone have biases….what i have learned…donot complicate life…..keep it simple stupid (KISS)….use these free informations and make your own judgement….your every discision should release you from anxiety and load….cheers….
ujjwal

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732 Manish Chauhan May 8, 2011 at 2:06 pm

Abhishek

All the poilicies which you have might be having high charges intially becuase of which despite average performance in last 3 yrs , the actual return for you might be lesser or at loss …

For term insurance , you can go through ICICI iProtect or Kotak or a new one IndiaFirst Insure . Just make sure you fill the data correctly , based on the expeirence of reders , i can say now its luck if the processing etc would be faster or slower .

Manish

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733 Dhawal Sharma May 9, 2011 at 7:51 pm

Hi Manish,

A very informative article in ET..
http://economictimes.indiatimes.com/personal-finance/insurance/analysis/how-to-ensure-your-insurance-claim-is-not-rejected/articleshow/8188427.cms?curpg=1

Please see page 2 of the article where KOTAK is placed in top 5 position for CLAIM SETTLEMENT RATIO, next only to LIC..

Reply

734 Manish Chauhan May 12, 2011 at 12:29 am

Dhawal

thanks for the post , will look at it

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735 Rohan May 10, 2011 at 4:46 pm

I already have a term policy from LIC for 25 Lakhs. Is there any way I can increase my cover or should I go ahead and buy a new policy?

My LIC agent says that I cant increase my cover and need to get a new term policy.

What do you suggest??

Reply

736 Manish Chauhan May 12, 2011 at 12:06 am

Rohan

yes, Agent is correct , you will have to take the new policy now

Manish

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737 Rohan May 12, 2011 at 10:36 am

Thanks Manish.

But if I need a cover for 50 or 75 Lakhs then what should I do?

Should I close the first 25 Lakhs policy and open a new policy of 50 or 75 Lakhs from the same insurer?

Reply

738 Manish Chauhan May 13, 2011 at 12:35 am

No , just take a new policy for the difference amount , so take a 50 lacs more policy , so you will have 25 lacs and 50 lacs policy , total 75

Manish

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739 Parag May 18, 2011 at 6:10 pm

Manish,

I have bought a iTerm from ICICI and it was smooth process. People here have been talkin about declining the claim. I actually went to the IRDA site and saw that ICICI Pru has settled more than 90% of the claims raised. This is remarkable. I think what they would (and ideally so) would reject are early claims and cases were the proposer has actually given wrong information(section 45). I don’t think there is any other reason for the rejection if you have furnished all the details to them

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740 Anand May 18, 2011 at 9:17 pm

More than 90% ??
Now that’s news to me…

Could you please share that link, please?

–Anand

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741 Dhawal Sharma May 18, 2011 at 9:32 pm

Hello Anand,

Please check this report, especially PAGE 2 where its shown the COMPANIES WITH LEAST REJECTED CLAIMS..Kotak is right up there as also HDFC and i totally agree with Mr PARAG about more than 90% claim settlement ratio for ICICI PRUDENTIAL..

http://economictimes.indiatimes.com/personal-finance/insurance/analysis/how-to-ensure-your-insurance-claim-is-not-rejected/articleshow/8188427.cms?curpg=2

Reply

742 Manish Chauhan May 20, 2011 at 10:55 am

Parag

Yes , your understanding is totally correct :)

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743 Neelesh May 21, 2011 at 10:07 pm

Hi Manish

I am also planning to buy term plan and for this also in an online manner. Currently there are five players providing online plans:-

1.ICICI
2.Metlife
3.Aegon Religare
4.Aviva(New Entrant)
5.Kotak

Now I am going to select from Kotak or Metlife.I have not selected ICICI because of its customer service, Aegon because of its high rejection ratio (thanks to above mentioned ET article) and Aviva because it is not available in my city.

What are your views on them?
What is the customer service in Kotak e preferred plan?

Neelesh

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744 Parag May 20, 2011 at 8:10 pm

Anand

Its available on the IRDA site in Annual Reports. Go to Individual Death Claims and you would find it

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745 iProtect Policy Holder May 20, 2011 at 8:22 pm

Dear All

I would like to re-iterate, that there is no harm in buying the policy from a private player(big or small). The only important point is that you should disclose all the details (your history about hospitalization, any existing illness, health issue, your family history, your other Insurance policies, your hobbies) very clearly in the proposal form. As Manish said we are giving the proposal to the Insurance company and not our agent. So we need to fill the details. No point getting lured when the agent says “Sir you don’t worry I would fill the details”.

For my part, I filled the proposal form but still missed out a few things(not intentionally though). But still later I got it confirmed from the sources that they won’t impact my claim settlement (if any :-( ) . Just to share….

There was a qustion in the proposal form which asked whether you have been ever hospitalized. I replied “No”. Geniuenly speaking I have never been hospitalized. But since we all evade tax and give false medical bills (Rs 15000/- every year) along with hospitalization, I just had that worry in my mind that would the company reject the claim for this misinformation.

I checked with some sources from the company and they said that they would at max check if you have been ever on a long medical leave and would not check your actual medical bills etc. that you submitted for tax evasion. And the world knows “We submit fake bills to evade tax”. Also importantly the medical bills (with hospitalization) were always with viral flu etc. and this does not have an impact on your life expectancy and hence your claim settlement does not have a problem. Last point, the insurance companies anyways always does an extensive medical checkup before they issue you the policy

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746 Mansha May 23, 2011 at 12:57 pm

Hi i wanted to apply for and term policy and i checked details for iprotect , ilife and iterm policies available also with kotak. the ad part is that icici people have adviced that they cover terrorist attack. wjhen i aksed them where is it mentioned on brochure they said its not there but we do cover. i asked the rep to send an email confirming the same however she declined it. i later got a call from policy bazaar wgho adviced abt aegon and the rep from aegon send me a mail confirming we cover the attack. now that was something i liked. i am considering going for iterm policy from aegonconsidering they are honest. please advice if thats the right option

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747 Tarun May 23, 2011 at 1:22 pm

Mansha,

Its really sad that ICICI cannot reply by email regarding the confirmation. I have recently bought the policy I will send them email and check if they do cover it. I think Aegeon has very low claim settlement ratio I have heard bad things about agents as well. You might want to take a look at Kotak as Manish might have mentioned in replies to other people’s queries.

Cheers
Tarun

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748 Tarun May 23, 2011 at 2:59 pm

We refer to your email dated 23rd May, 2011.
Ok I got following response pretty quickly. I guess due to the fact that I already have policy. Hope this helps. Note that I had taken accidental rider perhaps its included in it.

“We hereby inform you that there is no special clauses for the terrorist attack claims, However the I protect policy covers all the Death Benefits all around the globe. Death occurred through Natural disaster, Accidental death with all types of transportation means with in India and outside India are covered, Deaths due to terrorist attack also comes under it and it also covers Death due to sucide but after completion of 1 policy year.”

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749 AJ May 23, 2011 at 10:06 pm

Please read this article:

ICICI Prudential Life Insurance’s iProtect: Risk of Buying Online Insurance

http://www.mohanbn.com/risk-of-buying-online-insurance/

Reply

750 madan May 25, 2011 at 9:48 am

After reading many from from net, i decided to take ICICI iProtect. As I am 25 now I took 50L sum assured for 30 years of Rs 5050/- including Tax Rs 5575/-.
Madan
9892558621

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751 madan May 25, 2011 at 9:48 am

After reading many reviews from from net, i decided to take ICICI iProtect. As I am 25 now I took 50L sum assured for 30 years of Rs 5050/- including Tax Rs 5575/-.
Madan
9892558621

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752 Mansha May 26, 2011 at 10:26 am

Thanks Tarun and Madan for the response. I am still confused about which plan i sould go for. i mean icici seems to be a good move but for aegon the agetnts dont matter as i have been adviced by their advisor that i have to fill all the details. also can itbe confirmed that terrorist attcks are covered cause i dont want that god forbid my claim should be declined cause of some exclusion that icici ,ay have. the icici call center have given me information that for accidental rider if i meet with an accided and i am dissabled i will get the accidental rider amount. please confirm if thats right. so i am little confused with refernce to the accuracy of information.

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753 DHAWAL SHARMA May 26, 2011 at 11:20 am

Dear Manish,

Here is the product to beat all online term plans..the most cost effective, light on pocket premium TERM PLAN with all the features by the namem I-LIFE from AVIVA..Also those who are convinced to take such plans online can try this, much cheaper than ICICIC PRUDENTIAL or any other online product as of dadte

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754 Mansha May 26, 2011 at 1:22 pm

Mr Sharma this seems to be a good product.. just wanna confirm if this product covers all form s of death including teerroirust attack.. i like the plan cause its for 35 years and its better than iprotect or iterm..please advice

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755 DHAWAL SHARMA May 26, 2011 at 1:26 pm

Respected Maam,

Yes, DEATH due to any reason be it Terrorist attack or natural disaster is covered under this plan..And not only this plan, EVEYR TERM PLAN across the industry..Please go ahead with this offering without any hesitation..

Dhawal Sharma
URJA WEALTH CREATORS

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756 ashish June 8, 2011 at 8:00 am

Hello Manish,

Many thanks for the brilliant website that you’ve created and for the wonderful community that you’ve nurtured here at Jago Investor. I am delighted by the detailed review of the iProtect term plan.
I bought the iProtect plan and was satisfied with the customer care response and support.I received the policy document in three weeks.

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757 Amit June 8, 2011 at 6:06 pm

I had a harrowing experience with ICICI IProtect Term Insurance. I paid the premium online, sent all the documents by mail, and got all the medicals done. After this the nightmare started and the following
steps happened in loop for 2 months around 4 times:
1. 2 weeks went by and nothing happened.
2. On calling customer care again I was again told that they have registered the complaint and someone will contact me.
3. Again I was sent a mail asking for some documents which I had already sent.
4. Then I resent the documents.
5. Go back to Step 1.

After going through all this for 2 months, I sent them a mail saying that if you do not want to issue the policy, please return my money. To my shock the same day I got a sms saying that your withdrawal request has been taken and the money will be returned. Although I had clearly said that please return my money if you do not want to issue policy, I was told that I have requested for withdrawal on calling the customer care. Now I am waiting for the money to be returned.

This is a big scheme by ICICI to get premium money without paying any kind of interest. They never have any intention of issuing the policy, and just wait on you to ask for a refund after getting tired waiting.

Reply

758 Manish Chauhan June 8, 2011 at 8:16 pm

Amit

that was really a bad experience and shows the inefficient customer care of ICICI Prudential . I hope you should get a proper clarification from ICICI on this and if not , demand some penalty for the time waster and mental trauma you went through from the insurance ombudsman .

Manish

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759 Abhijeet K June 16, 2011 at 4:29 pm

Hi,

I have two questions.
1 Could you please share list of reasons (history) for claim rejections for ICICI I protect.
2 Why insurance company needs information for other life insurance plan taken by customer with same company or with other — why this data is important for them.

Reply

760 Manish Chauhan June 16, 2011 at 4:42 pm

Abhijeet

1,. I cant list each of those , but mainly its some wrong info provided at the time of taking the policy which important for deciding the premium .

2. Its a important information , because insurance is only for covering your life upto a certain point (being reasonable) and not taking it for profits incase of death . Hence a company should know about how much you are already insured for .

for example ,a person whose family should need around 1 crore max as secutiry cant take 80lacs insurnace from each of 30 differnet insurers because then on its death his family will make a lot of month . Its against the rule of Insurance .

Manish

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761 Abhijeet K June 16, 2011 at 5:03 pm

Thank you Manish

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762 Tejas June 25, 2011 at 2:20 pm

Manish,
You have done fantastic work by sprading the knowledge and first hand exp of policy holders.

Also thanks to people who have contributed with their personal views and exp. Thanks for your time.
I am looking for buying term insurance plan of 50 lakh for me and around 35 lakh for my wife but thanks to this blog that stopped me approcahing icici iprotect.

Do you have similar blog for kotak / HDFC or LIC? If so, can you please post it so that i can take proper decesion.
Also would like to know whether i should split the policy or should go for single co. to save the premium?
Many thanks in advance.

Keep up the good work..

Regards,
Tejas

Reply

763 Manish Chauhan June 25, 2011 at 2:53 pm

Tejas

the same experiences are with ICICI , Kotak and AR , but its more for ICICI and ITerm , with kotak is better than these ., But I would personally say that we can expect these delays , but not the bad cusotomer service

there are many more plans now online from Aviva and metlife too : see this : http://www.jagoinvestor.com/2011/06/online-term-insurance-india.html read comments !

Manish

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764 Tejas July 1, 2011 at 4:45 pm

Manish,
Thanks a lot.

Will read it.

Keep up the good work.

Regards,
Tejas

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765 Tejas July 12, 2011 at 11:01 am

Hello Manish,
Can you throw some light on HDFC Std. life’s term insurance plan?
I haven’t came acorss about its discussion and experience on any of the links on yoru blog.

Appreciate if you can do so.

Thanks & Regards,
Tejas

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766 Manish Chauhan July 13, 2011 at 1:13 am

Tejas

You should ask specific question about that term plan ? Most of the term plans are same ,except premiums

Manish

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767 chaitanya June 26, 2011 at 7:59 pm

Manish,
In our office every individual is covered with an insurance of around 25-50 lakhs in case of any unfortunate event. So does in this case suppose I opt for say an ICICI IProtect term insurance separately, do I need to mention the coverage from company too to them? If I dont need to update this then in case of any unfortunate event, will I get coverage from my working company & also the ICICI IProtect?

Reply

768 Manish Chauhan June 27, 2011 at 7:21 pm

Chaitanya

Yes you should mention about your existing cover with the employer !

Manish

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769 sunny June 28, 2011 at 9:07 pm

Hello Manisj,

If i am taking a term insurance policy now ….. and after opting for another term insurance, should i inform the prior insurance company about the newly bought insuarance or should i inform the new company about my past insurer?

Reply

770 Manish Chauhan June 28, 2011 at 10:15 pm

Sunny

You dont have to inform the old companies , just inform the new companies about the older one’s

Manish

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771 Jugal July 11, 2011 at 6:58 pm

Dear Mr. Manish..
I am marine engineer my nature of job is as 3 months ON/ 3 Months OFF. so in a year I am about 185 days out of india.
I opted for icici i term and they said that as per IRDA rules this policy is not for NRI’s. But in my case I am NRI for only Tax purpose and not NRI as who stay ut of india.
Pl clerify the same.

Reply

772 Manish Chauhan July 11, 2011 at 7:23 pm

Jugal

I dont think so , you dont come into the category of resident if you are not resding for more than 182 days . Talk to Kotak and other players as well .. You can get the policies from them I suppose .

Manish

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773 nidhi verma July 13, 2011 at 5:39 pm

dear all

it was great to go through suha gr8 and informative website. we are planning to buy a term plan from ICICI for 1crore but now i think we sould split it 2 term plans as permanent disability is a major factor which would effect a family bcoz wen there is only one earning member in family and some kind of health or accident causes perm disability it wold effect family with no income. wanted to clarify is perm disability covered under health insurances or not??

Reply

774 Manish Chauhan July 14, 2011 at 2:45 pm

Nidhi

Permanent disability is not directly covered, you need to take it as a rider in health insureance or Life insurance plans .

Manish

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775 Sachin July 14, 2011 at 1:06 pm

I have seen many people opting for disease, accidental death and disability riders along with term insurance. I do not know about critical disease riders but for accidental death and disability, stand alone policies from PSU companies like New India etc. are better.
I have a personal accident policy from New India of Rs. 50 lakh, which also covers Rs. 5 lakh for my wife and Rs. 25 thousand for small children. The premium is less than Rs. 4 thousand per year.
The maximum sum depends on your annual income (income tax return reqd.)
The premium depends on your risk category. There are some tables and risk groups which, frankly, I did not understand.

Manish, can you get some general insurance expert to review policies of PSU general insurance companies like New India, National etc.? They have a few good policies which are rarely discussed.

Reply

776 Manish Chauhan July 14, 2011 at 1:37 pm

Sachin

You mean the pure accidental insurance review from PSU companies or full health insurance companies ?

Manish

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777 Sachin July 15, 2011 at 11:16 am

I mean pure accident insurance policy from PSU companies like New India. The name of the policy is personal accident insurance policy. It covers death and disability due to accidents.

Sachin

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778 Manish Chauhan July 18, 2011 at 5:41 pm

Sachin

Planning to write on this soon

Manish

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779 Sachin August 20, 2011 at 12:13 pm

Hi Manish,

Sending a link to the article of accidental insurance.

http://www.tflguide.com/2011/08/accidental-insurance-policy.html

Can we have your comments on the article?

Sachin

Reply

780 Lavneet July 15, 2011 at 5:43 pm

Hi Manish,

I am thinking of buying a term insurance and in thatt respect I had a discussion with a representative from ICICI. He told me that if I split the policy into 50L each between two insurance providers, I would get a maximum of 50L rather 1Cr even though I am paying more than double the premium…

So even though I am hedging the risk by spreading my insurance cover, isnt it too much of a price to pay? Would you provide some info on this?

Reply

781 Eswar July 16, 2011 at 9:37 am

Lavneet

What ICICI representative said is wrong. You will get all Sum assured under all your policies. So in your case you will get 1Cr not 50L.

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782 Manish Chauhan July 18, 2011 at 4:59 pm

You will get money from all insurance companies , the agent does not know what he is talking about

Manish

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783 Eswar July 15, 2011 at 6:00 pm

Manish

Thanks a lot for your valuable article. After so much of research and hesitation on term policies, I finally opted for ICICI Iprotect-II online policy just because of better settlemet ratio and low premium. I applied on 26/06/11 for 50L and uploaded all the documents asked by them. On 28/06/11, I got a mail for medicals. On 29/06/11 I took doctors appointment and finished medical on 30/06/11.
On 02/07/11, medical reports are updated in their site and on 07/07/11 the policy got issued. On 11/07/11 they dispatched the policy and on 13/07/11 I received the policy documents. Almost all went nicely as i followed-up the satus on every alternative day. I recommend the ICICI term policy.

Further, please write an article on children policies.

and only few times applied

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784 Manish Chauhan July 18, 2011 at 5:00 pm

Eswar

Good to know that you got the policy without any issues :) . I will write about children policies soon

Manish

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785 rita rai July 26, 2011 at 9:52 pm

after 30 years my ambition is to get 1 crore where should i invest my money.

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786 Manish Chauhan July 27, 2011 at 12:49 pm

Nita

you can invest in Mutual funds

Manish

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787 rocky August 3, 2011 at 12:53 am

Hi people thank u all for ur thoughts & opinions can u also throw sme light on Metlife and Aviva term insurance policies. am planing to take a term insurance for 1 crore (am 27).

i have deceide to split it into 50L public co & 50L pvt company, basically offloading risk

If u can help me pick one pvt & one public … wuld appreciate

Reply

788 Manish Chauhan August 4, 2011 at 11:17 am

Rocky

You can take Aviva’s i-life and LIC

Manish

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789 Pravesh Jha August 9, 2011 at 10:30 am

Guys,

I applied for iProtect1 on 28th July 2011, Medical done at my home on 2nd August, medical report reflected on 7th August and the policy issued on 9th August. Hassle free and I can say every thing got done in time. Excellent service!

Before going for this plan I read the online reviews for iProtect and the reviews were very discouraging in terms of service. But I still went ahead and applied for iProtect and ICICI Prudential service proved me right. I don’t know why people are writing such a bad review. I recommend iProtect with the following suggestion.

1. Go for iProtect option 1. If you are opting for iProtect Option 2 then I will advice better go for iProtect Option 1 and take accidental insurance from New India ) or similar policy.
2. Keep the scanned copy of following document ready before you apply:
a. Address Proof
b. Age Proof
c. ID Proof
d. Income Proof
3. Apply online, fill the correct detail and be honest in filling the form.
4. Pay online through credit card/debit card/net banking. Prefer your credit card so that you don’t have to pay from your pocket in advance for the policy :)
5. Send the scanned copy of document to buyonline@iciciprulife.com
6. Complete your medical as soon as possible. Doctor come to home for checkup so that’s good you don’t have to go out.
7. In case of any query write to: lifeline@iciciprulife.com or call on toll free no. 1800222020

** I don’t agree with the logic of split of the policy to multiple insurance company to split the risk. That increased the total premium amount. I suggest to fill the form with utter care and give all correct detail in terms of your personal/family detail, personal/family health detail and if you possess any insurance prior to buying the policy. Do go for medical test to rule out any medical related issues later. What ever the company is they need to adhere the IRDA guidelines so they just can’t reject the claim. Of course the private company will have stringent scrutiny of your application and claim but that’s should be problem for the person who is genuine and put the correct information.

All the best!

Regards,
Pravesh

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790 Manish Chauhan August 9, 2011 at 8:32 pm

Pravesh

Good to hear a good experience from your side .. .Keep updating us like that :)

Manish

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791 vinay August 12, 2011 at 12:43 am

Sir,

You are lucky ,I can only say that because you have not gone under trauma of ICICI services.It is worst class in this world.There is no connection between local branch,local pathology lab,customer care no.,customer care no. of their Medical service,e.mail services etc.,whatever you do they have only one answer’will revert in next 7 days’ which never comes.

I am saying so with my experience of applying I-protect 2 times since Feb’2011 to July’2011, thoroughly calling customer care,sending all documents via emails+submitting same at local ICICI branch,clearing all medical tests and getting letter of consent of taking policy.

Only I have not sign the document that now I don’t have trust on ICICI that whether they sattle the claim or not,if they are not updating our data on their server.

Thanks

Reply

792 Vicky August 16, 2011 at 2:53 pm

Even I’m victim of ICICI iProtect – The product is named ‘iProtect’ i.e. I’ve to protect and not the ICICI :) So you got the message. After paying my premium online and submitting all the documents online; ICICI was pretty quick in getting the medicals done. Once the medicals were done, it was as if they have vanished. After repeatedly asking for my medical reports almost after 20 days, I could get the test results and all were perfectly normal. One fine day I receive a call from Mumbai office requesting me to submit all of my documents as they haven’t received any!! Pretty much interest, on the same day when I gave a call to customer care to confirm if they have my documents they confirmed that the policy is in the proposal stage and policy will is issued soon. Another surprise, more than a week passed and total silence from ICICI end – on following up over phone and web, I was informed to pay an additional Rs.55K/yr (Rupees Fifty Thousand Only!! per year) towards the premium because of hypertension. I’d declared that I’m hypertensive and also gave details on the medication etc and my pressure is pretty much under control even then they asked me to cough up additional Rs.55K/yr on top of Rs.9.5K/year for a Rs.50L policy. Almost a month or more is over since I’ve applied for this thinking that this would be the fasted way to get a policy and the reputation of ICICI among all financial daily’s. It is pretty much evident that they cleary lack co-ordination, customer satisfaction, QoS etc. I’m not sure that after getting this product, what is the surety that they would fullfill a claim smoothly (if any) or do they have any other product to protect iProtect!!!! All the best before opting for this “wonderful” prodcut.

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793 Sarang Deshmukh August 18, 2011 at 12:17 am

Dear Manish,
I am 33 Yrs old. I am looking for term insurance of 1 cr. with lots of views & comments, I got confused in deciding to go with LIC purely because of their high claim settlement ratio although premium is on higher side or should I go with private sector companies because the premium is low although settlement ratio is low.
Also guide me for factors to be considers before deciding on policy, such as Accidental,Permanent Disability,Critical Illness etc..
Also tell me whether I should go for 2 different policies of 50 Lacks or only one policy of 1 cr.

Thanks & Regards
Sarang Deshmukh

Reply

794 SUMAN MISHRA August 18, 2011 at 11:56 pm

Dear deshmukh,
I’ll suggest you to buy two policies of 50K and suggest to go for three or 4 policies and diversify it into LIC, Kotak, Met life and i-protect. Do not go for two at one place/ company.
If any one is settling one can force others to settle the claim if condition of death satisfy all the terms & condition for all the companies. Note that you can’t claim more than you HLV in any case (combined). calculate your HLV and go for little less than that.

Best wishes,
Suman

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795 Shridhar Vaidya August 22, 2011 at 9:06 pm

I wish to take i protect plan 2 for a period of 25 years. What is the guarantee that icici will not change the terms and conditions, especially the amount of annual premium after a few years. Is there any written contract that the customer will be covered for next 25 years without any change in the premium amount and other terms and conditions ?
If for any reason, ICICI decides to wind up the scheme, is there any compensation clause in the contract?
Please advise.

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796 Manish Chauhan August 23, 2011 at 8:54 pm

Shridharth

The premims will not change , because the future uncertianities and every is factored in already in the premim . so dont worry on that .

Regarding the wind up part , I am not very clear .

Manish

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797 Shridhar Vaidya August 24, 2011 at 2:03 pm

24/8/11

I live in Kolhapur (Maharashtra). When I tried to pay the premium online, I could not complete my address because the name of Kolhapur city is not mentioned in the list of cities. If I wand to take an insurance of 20 lakh for a term of 20 years, what option do I have to pay the premium? Is the scheme limited to only few cities in India?

If in future (say after 5 Years) ICICI decides to withdraw the scheme, will the customer who has agreed to continue the scheme for 20 years be given any compensation?

Finally, what is the rate of claim settlement in this scheme if I-protect?

Shridhar Vaidya

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798 Manish Chauhan August 24, 2011 at 5:21 pm

Shirdhar

If Kolhapur is not in the list, then you might not be able to buy it online , but still you might get it through an agnet . contact ICICI Agent . ICICI cant withdraw the scheme like that , if it does , then there will be enough guidelines for oyu , dont worry on that .

you will not be able to know the claim settelemtn of a specific policy like that , you can get total of ICICI , refer to IRDA Annual report

Manish

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799 Kiran August 28, 2011 at 11:00 pm

Hi All, after exploring this site for information on Insurance and investment, I have finally decided to take a Pure Term Plan. I have taken Term insurance from LIC for Rs.25 Lac and Rs.50 Lac from ICICI iProtect(online).Here is how my experience, which can be useful for fellow readers.
1) LIC Amulya Jeevan. I requested an LIC agent to come down and he explained many Ulips, Sarals and Magic Plans. I told him I will go with a Term Policy for the time being. I filled application on 8th Aug for Rs.25 Lac SA.After a week, the medical tests are been done, expecting the Policy this week.
2)On the same day, 8th Aug, I filled application for ICICI- iProtect online with the help of Policy Bazar guy.He filled the information which I provided over the Phone and I had a look , corrected some spelling mistakes, and he wanted me complete it fast as we may loose connection.So paid the premium (rs.7500 + tax).
Later I realized thru’ the proposal application form,the guy ignored my existing policies information (Jeeven mitra & Jeevan Sri). I had to put a mail to customer care of ICICI, to consider them as well.I had to send a Letter to the concerned manager.They acknowledged it.I submitted the relevant documents for processing the policy in the same week.As I found no update from them in the 2nd week (no welcome call or Medical test update), I called up their customer care guy, he said the application is in Proposal state and no documents are received.I argued with him that all documents are sent to the email mentioned and received acknowledgement for the same.Seems there is a disconnect btwn the “Customer Care Over Phone” and the “Email Care”.
I dropped an Email to them, and finally the Medical test was done(at home only) on 18th Aug (10 days after filing appln).
Finally I received the Policy Certificate through email on 26th Aug.The hard copy I received today (28th Aug).
As a final note, I don’t see much of problem with ICICI, it took 18 to 20 days, which can be permissible as LIC guy is yet to deliver the Policy which is supposed to be best in the market.
The Step by Step Approach mentioned by Mr. Jha (cmnt # 777) above can be followed, we can expect an acceptable experience, though there are some odd exp’ as we see in some comments, which can make us think otherwise.
May be a little patience will take us through (offline and online, both can have good and bad experiences).

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800 Manish Chauhan September 2, 2011 at 9:03 am

Kiran

Good to hear about your experience. Congrats to you for taking some cover for your family . I am sure if one follow the procedure mentioned by #777.. one might be having good experience .

Manish

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801 Vishal Jain September 1, 2011 at 4:33 pm

Hello manish

I have just applied for aviva platinum shield option a plan. Sum assured 1 crores term 45 yrs. premium 12863 without any riders. I chose aviva above others because of its term primarily. Now i am confused whether i should have split it into 2 or 3 policies. what’s your opinion and if i should split then which should i take.

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802 Manish Chauhan September 1, 2011 at 9:26 pm

Vishal

Why dont you split it between Aviva and some one else like Kotak or ICICI ? Why do you need term plan after your retirement age ?

Manish

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803 Vishal jain September 2, 2011 at 3:39 pm

Yes i have split it into 2. I have applied for 50lacs at aviva and now i am thinking of 50 lacs with kotak preferred term plan for 30 yrs along with 10 lacs rider of accidental death & critical illness each. I did not understood why you said , why you need term plan after retirement. Can u please explain this. Currently i am 25 y of age and recently i have started two sip of 2500 p.m. each.

Another thing i am thinking of taking term plan for my father and mother aged 50 & 44 respectively for sum assured 1 crores. I think icici iprotect is best because of its term till 75 yrs, plus accidental death rider of 50 lacs is aslo available. Most importantly prmium is lowest compared to any other. But there has been very mixed reviews of this product so i am a bit confused. I stay in kolkata. Can u please suggest.

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804 Manish Chauhan September 3, 2011 at 10:55 am

Vishal

Still you are looking at term insurance from the view of making some money incase of death , thats the reason you are talking about “maximum term” .. Take term insurance to protect your financial dependents for the unfortunate event and because they will be affected financially , its important for you to have a term plan for next 20-25 yrs because thats the time you will earn . At retirement if you die mostly the effect wont be much financially ? Thats the reason you need to take term plan only till retirment age not more . Why do you want to take it for your parents , who is financially dependent on them ?

Manish

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805 Vishal jain September 3, 2011 at 12:47 pm

Yes its a good point. I should rather be investing somewhere which gives good return. Can u pls suggest. Thanks.

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806 Manish Chauhan September 5, 2011 at 12:32 pm

Vishal

Invest in Mutual funds

Manish

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807 vishal jain September 5, 2011 at 3:13 pm

Manish

I have started sip in idfc premier equity fund & hdfc equity fund 2 months ago of rs.2500 each.

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808 Manish Chauhan September 6, 2011 at 11:02 am

Vishal

Good to hear that

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809 sanjay September 1, 2011 at 9:49 pm

hey Manish
you are a life saver for personal like me who very financially illiterate.only because of your advice i came out of clutches of LIC agent. now i m bit familiar with all this discussion. presently i m repaying a personal loan so dont have enough for investing but i m sure ur advice will be worth in gold for my future financial health.
may god bless you
Sanjay

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810 Manish Chauhan September 1, 2011 at 9:52 pm

Sanjay

Thanks for appreciation . I should also aprpeciate that you are open to learn things and take things seriously , that really is the game changer . We can only assist

Manish

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811 Dhawal Sharma September 3, 2011 at 5:41 pm
812 Logical Thinker September 7, 2011 at 12:33 pm

Cannot believe private insurance companies. Have seen my friends getting duped in different ways like false promises after seeing their advertisements over messages but not delivering the same on buying policies, while claiming for maturity amount etc.

For Indians, government player LIC is always the best suited. A time tested insurance corporation for Indians. I have, am sure many would have experienced no hassles, wrong doings for policies taken by us/our families/friends.

Private players offer lucrative premium rates but fail to deliver the promised amount on maturity. LIC is correct in asking for realistic premiums and delivering properly.

Having said, that I wish LIC comes up with really nice plans in the ULIP segment especially. Let them deliver very high NAV and profits for the ULIP plans than what is being offered in present ULIP plans and all the allocation charges etc on these ULIP plans should drastically come down.

Even in traditional plans, I feel there is scope for improvement in delivering better maturity amounts.

LIC always rocks, no doubt. But they can also improve in gaining more and more trust of the people who have and will always keep faith in LIC.

We customers should know (for who ever doesn’t know) that 95% of LIC profits and surplus is given back to customer in many plans. This money is apart from bonuses on the policies. Only 5% is given to government as dividend.

Important to notice is, LIC is not a company but a corporation. It doesnot keep profits with it. It will give back to customer.

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813 kuknoor September 8, 2011 at 2:46 pm

Hi all,
I decide to take the online term policy after reading all the comments on the site,.
I have doubt my annual income is 1.55Lakhs and i am 25 year old working as web-developer,non-smoker ,newly married i have a mother , grandpa,grandma to look after.
I have following doubts plz clarify
1)I hav