Check your Income tax refund status online & Learn how to use RTI

Do you have any idea about your income tax refund status ? Have you filed your Income tax return long back, but have no idea when will you get your tax fund ? This is one issue faced by millions of tax payers in India. They file a income tax return where they claim back their income tax refund, but have no idea what happens to their cases after that!.

For months and years, they keep waiting for the refund status, but they have no idea when they will get their money back. Ideally they should get it back in few months, but in many cases they wait for as long as 3-4 yrs. In this article, we will see how you can find out your income tax refund status online and how you can use RTI application to find out the status of your tax refund and speed up the process of getting it back.

How to find income tax refund status online

If you have filed income tax return asking for your tax refund, and you have no clue about the current status, the first thing you do is track it’s status online. All you need is your PAN number and assessment year for which you have applied for refund. Here is what you need to do

Income Tax Refund Status Online

You can also track your income tax refund status by contacting the help desk of SBI at 080-26599760 or contacting the Aaykar Sampark Kendra at 0124 2438000

File RTI application for income tax refund status

If you are not able to do much and you feel that just finding out online status is not helping you and you want to now get 100% clarity about your tax refund status, the next step is to file RTI application against income tax department. We have earlier seen how one can use RTI to find EPF withdrawal or transfer status and how their issues were solved within weeks and months of filing a RTI against EPFO. So your next step is to file RTI in your tax refund case also. but you should wait for at least a year before you file for RTI against the income tax department.

Note that the RTI application has to be addressed to CPIO officer. Now the next question is how to find out the CPIO information. Its actually not organised in a clean manner, but you need to start by going to this website and then on that page you need to choose your state (your jurisdiction) from the drop down and click on “go.” It will take you to the next page where you need to click on “CPIO/CAPIO” and play around to find out the exact place where they have dumped all that information. Below you can find a RTI template which you can use .

Download this RTI template for income tax refund

What should you ask while filing RTI

  • You should ask for name and designation of the officer who is supposed to process your income tax refund claim
  • Also ask for the officer official address and his contact number
  • Also ask for how long the refund is pending with the officer and the reason for the delay
  • Ask if some senior authority has instructed for delay and the certified copies if any
  • Also ask for the name, telephone number and address of the higher officer with whom you can file the first appeal

These above mentioned 5 things if asked in RTI, will be enough to move the earth below the concerned authorities feet and they might act faster on your case, because in most of the cases there are no valid reasons for delay. The delay is created just because of lethargy and at times in expectation that someone will visit them and bribe them to process the request!. Note that only the concerned person can file the RTI, no one else on his behalf can file it. In case you have tax refund for different years, better file separate RTIs for each. Do not mix them into one.

Tips while filing for Income Tax Refund

There are few well known mistakes people do while filing returns, because of which income tax refund delays happen. Lets see those points and make sure you dont do them.

1.Make sure your give permanent Address

A lot of salaried people who live on rent, give their present temporary addresses while claiming tax refund, and when after 1-2 years their tax refund cheque arrives, in many cases the person has moved out of the current location. This causes the cheque to return back and the person is not there on the given address. So make sure you always give the permanent address where you or your family lives and there is almost no chances of cheque returning back.

2. Give accurate Account Details, IFSC code 

There has been cases where the account number given was inaccurate by 1-2 digits or the IFSC code was wrong, and that created the problem. This small thing can result in lot of frustration later, so double-triple check these details.

3. Try to do E-filing of your tax returns, if possible 

As far as possible, try to file your income tax returns online  and apply for tax refund, because the tax refund is much faster if e-filing was done. In case you are filing offline manually, make sure you fill form 30, contact your CA if you want to delegate this totally to someone else!


If you have been waiting for your tax refund from years, its the time to file a RTI application for it and find out why your income tax refund has been delayed for so long.

202 CommentsAdd Comment

  1. Subrata

    Hi Manish,
    I am in need of help from you. I have filed Ay 2013 – 14 , Ay 2014-15 right on time, however post my evaluation now after comparing with 26AS I found out that certain amount tax is pending from my side. Can I file a revised return with the correction and pay the due refund.
    Is there any way to locate from the portal if the validation by IT authorities have completed ?

  2. MissKhan

    Hello Manish,

    I filed my ITR for 2014 – 2015 and 2015 – 2016.

    I am on the verge of receiving my refund for 2014 – 2015 but the 2015-2016 status still says ITR-V Received, and then has a blank under it. Is this normal? All my other fellow coworkers have received their refund and since this is my first time filing for it, I am a little concerned.

    • Hi MissKhan

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well


    • Hi runa pradhan

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well


    • Hi R a jesh kumar goyal

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well


  3. bvreddy

    Please do help with your valuable suggestions,

    I had applied for ITR V for 2011-12, and 2012-13, with in the time limit in manual approach, but till now i didnot get my returns . i had acknowledge number with me .
    can anyone one give me the details to get my returns back to me


  4. sarfaraz

    Hi ,

    I am not able to track my TDS refund status . I It has been already filed one month ago .

    i have tried using my PAN number but it didn’t work .

    Please share the web url if possible with proper steps .


  5. Balaji

    2014 – 2015 In my ITR status is showing 139(9) of IT act 1961. after that next status is showing Your ITR is in progress, so kindly wait for next communication mail from CPC, still i did not get any mail from CPC. so i have revised my ITR file. now present status is ITR received when i get the refund amount???

  6. Neha garg

    hlo sir,
    I had filed refund reissue bcoz my bank details were wrong. My refund was 11900 rs but i received 7300rs only. my status is that the amount is already transfered to your bank account. what shd i do for this. plz help me out of this

  7. rajesh kumar

    I am having problem in resetting my pswrd which i forgot
    .though i have tried it a number of times but the problem still persists.i called up the helpline for help nd they said that reset it after 12 hours…i tried that also but no use…how can i reset my pswrd effectively..i had used otp pin for the same and wish to use that only…seeking guidance

  8. sneha gupta


    i filed my return AY 2014-15 and received msg in my no. that refund processed please check it after 3 days .after checking the refund status i found that the refund cheque has been dispatched .but when i checked the speed post no online it is showing “CONSIGNMENT DETAILS NOT FOUND”.

    • Sneha

      First confirm what address they have at their end. Most of the times its the address with which you had registered your PAN number . File a RTI and check out the status of your queries, thats recommended !

  9. Kshitij

    Hi Manish,

    “The Assessing Officer has processed your refund and forwarded to SBI for dispatch.” This is what i have received after I checked my Income Tax return status. How much time does it take after this message for the money to get deposited in my bank account…? Please reply.


  10. Vivek


    For AY 2014-15, I received communication as below –

    “The Income Tax Department- Centralized Processing Centre (ITD-CPC), Bangalore is not in a position to
    proceed with the e-return filed by you, details of which are indicated above. The return is transferred to
    Jurisdictional Assessing Officer (in AST) processing of which is to be done by the Jurisdictional Assessing
    Officer who may be contacted for further clarifications if any.”

    My questions:

    1: what could be the reason? Or how can I find the reason?
    2: How much time it would take (JAO) to complete the process?
    3: any actionable required from my side?
    4: It it doesn’t complete before next AY, will it affect returns filed from next year? Will they get delayed too?

    Your guidance on these questions and any other details would help a great deal.

    By the way. This forum is wonderful place to discuss issues. You guys are doing wonderful job.



  11. Kulwant


    In my case my online status says that cheque has been dispatched on Nov 26, 2014, its being more than 8 days and Speed post has not reached my address.

    Can someone please suggest what to do now. i checked with Local Post office, they mentioned that it has not been dispatched. I do have the Speed post tracking number but nothing available on India post site tracking.

  12. Kamal Kumar Sarkar

    I filed online tds this year for AY 2013-14on 23 Jul 2013 to IT Department, CPC, Post Bag No-1 Bangaluru and E-filling Ack No 672142140230713 but after 1 year and 4 months still I don’t got my tds refund, when I am checking online following message is coming.
    ” Your assessing officer has not sent this refund to Refund Banker.
    If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status.

    My PAN No BEIPS8723m pls intimate present position of the case

  13. Sajal Jaiswal

    Hi Manish….need your help! One of my refund cheque of 2009-10 got sent to my old address and eventually bounced back. How can i go about getting that cheque back?

    Sajal Jaiswal

  14. prakash


    I filed online tds this year for AY 2013-14 at may 2014 & got the ITR v reciept no after 2 months but still I don’t got my tds refund, whenever I check the refund status there is a message that “the refund is not determind” and don’t show any error in my ITR v.I have another question should I online file for the AY 2014-15 now or wait for the refund AY 2013-14..

    Please help me ..thanks

  15. Javed H Shah

    Hi Manish,

    My income Tax refund of 1.3L for AY 2011-12 & 2012-13 is pending from ITO Gurgaon. I had filed my return via C.A. in July 2013. When i spoke to my CA regarding refund, he said he can do it in 10%. I denied. I went to ITO on 8th Aug 2014 to inquire about my refund status but the answer was as expected (will release in 1 month). And the trend in ITO Gurgaon is 5% to get your Refund quickly.

    SO I filed RTI for my Refund to respective ward AO on 9th Aug via speed post as per the instruction on this forum. It reached them on 11th Aug. But since then there is no reply or call or acknowledgement from them.

    What can i do next ? Shall i wait for 3o days to file Fisrt Appeal ?

  16. Rubina Khan

    Hi manish,
    My tds cheque for AY 2012-13 returned back -status says No such Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent. where after few months i received my cheque of AY 2011-12 on the same address.first cheque was processed earlier then another one, but i didnt receive it. what shall i do?plz help

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