CIBIL Report Online – Get your credit score in your email

This article will teach you how to apply for your cibil report online . Some months back, I had written an article on CIBIL report which was well taken. A lot of readers applied for CIBIL score and were shocked to see their CIBIL report was messed up because of some past sin committed in area of credit card, home loans, personal loans. A lot of you applied for CIBIL report which took some time, energy and lot of commitment, but majority of readers didn’t take any action and just told themselves “I will apply soon” .. that “soon” never happened and seems like CIBIL heard your prayers. CIBIL scores are now available online. Fill a form and make the online payment in 10 minutes, authenticate some questions and get your CIBIL score online in your email in next 4 days ! . I applied for my personal CIBIL score and I got it in just 2 days in my email . My score was 835 ! . yippee !

Procedure to get your CIBIL report online

Note that you can only get your CIBIL TransUnion Score (Including CIR) by paying Rs 450. You cant get CIR alone .

1. Fill up the online form

The first step is to fill up a form online here . It asks Name, address, Phone details along with Identity and address proof. At the end it would ask your Loan account number (credit card number in case of credit card) . Make sure you fill up the form correctly and also double-check that you are putting correct address, identity proof related number like PAN number , Passport number etc. Once you are done with this step, you move to step two, which is payment online.

CIBIL Report online

2. Make an online Payment

Once you have filled up the form, and click on “Make Payment” button, you will be redirected to the payment gateway where you can make the payment of Rs 450 by credit card, NetBanking or other ways . I would suggest making a payment using net banking , because I used credit card option myself two times and it failed , but with Net banking option, I didn’t face any issue.

Make sure you do not close the page after making the payment, it will redirect you to a CIBIL page where the 3rd step will be performed. Note that before you move to 3rd step , you will get an IDENTIFICATION ID number , please make sure you note it down properly.

Tip : The reason why we keep getting transaction failures (with payments getting deducted) is because of the way the CIBIL website handles cookies. Its always better to clear off everything in your browser before attempting to pay for your report. I found this the hard way after my payments were deducted a couple of times (1 refunded and 1 waiting for refund). Thanks to Vijay for this finding

3. Authentication

Now from security point of view, now you will have to answer 3 questions which would be related to your credit history. Once you answer these questions, your authentication will be successful and you will get your CIBIL score card in your email in next 4 days. You will get this message once authentication is successful

We will e-mail your CIBIL TransUnion Score (Including CIR) within 4 business days*. The On-Line Payment Confirmation is emailed for your record. For any queries on the status of your request, you can write to us with your Transaction Id at info@cibil.com after 4 business days.

You will get a receipt of payment which you can print right away and you will also get an email with PDF copy of your payment and other details.

What if authentication fails ?

Incase the authentication step fails while applying for cibil report online, don’t worry .. all you need to do is take the print out of the payment receipt (you get it in email also) , self attested photo copies of the required documents (identity and address proof) which you had put in the form in the start , and send it to CIBIL address. You should get back your CIBIL score in next 10 days.

Documents Required & CIBIL address

1. Online Payment Confirmation
2. Identity Proof – PAN / Passport / Voter’s id (Identity proof should be valid and not expired)
3. Address Proof – Bank Statement / Electricity Bill / Telephone Bill / Passport / Credit Card Statement (Address proof should be not more than 3 months from the date of application and should be in your name)

Address

Consumer Relations – Disclosure Request,
Credit Information Bureau (India) Limited, Hoechst House, 6th Floor, 193,
Backbay Reclamation, Nariman Point, Mumbai 400 021.

Data Security ?

While CIBIL says that the whole process to apply for cibil report online is secure and there has been rigorous testing, I personally realised that it’s not 100% secure. First the email id where you want to order the CIBIL score can be any email id , all i need to know is your important documents numbers and your credit history and some numbers , which I feel a lot of people share with their close friends and relatives sometimes . So the real security would happen when you do not disclose your credit related data to anyone .

In last few months we have seen that there have been many complaints from hundreds of people on how they could not get a loan because of their low CIBIL score or some bad past record . Banks are seriously looking at these scores now and make sure you at least have a look at your CIBIL score once . So if you have any credit card or loan , you should apply for CIBIL score and have a look at it.

Try out ordering your CIBIL report online and let me know if you were successful or not . Also share your experience with CIBIL in comments section.



By Manish Chauhan on December 15, 2011 · Posted in Credit Report & Score

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1,286 Comments | Post Comment

Harsha says:

Hi Manish,

Couldnt be more appealing, will apply to find out!
Thanx much for all the details :)

Rgds,
Harsha.

Posted on December 15th, 2011

Anshuk Jain says:

Thanks for reminding us of this. I have just applied successfully. I will now wait for 4 days.

Now that everything is online, they should not charge us any money. As an example, in USA, the credit report is free once every year from all the 3 agencies. You have to pay for the score though..
This should ideally come under RTI which is free.. but I am going on a tangent here.

I will update you once I get my report.

Posted on December 15th, 2011

Kalyani says:

thanks for posting this Manish… reg the loan a/c numbers and credit card, I dont have any loan currently (although i did pre-close one last year). Also my credit cards are an add-on card of my husbands… Do you think it is required to enter these two details for a valid CIBIL score?? your response wud be highly appreciated !

Posted on December 15th, 2011

Anshuk Jain says:

same is the problem with my wife. You can try putting the pre-closed loan number..

Posted on December 15th, 2011

Yusuf says:

The 5 authentication questions for me were absolute non-sense and irrelevant. Couldn’t answer any of them correctly. Have sent them the documents by snail mail. Lets see

Posted on December 15th, 2011

Sam says:

I am currently applying for a personal loan and was told by the bank that CIBIL inquiry can be done maximum 3 times in 6 months – by all banks and institutions where you are applying for a loan. They wanted me to authorize them to generate a report so that they could check my score and offer a deal accordingly.

Not sure if such a limit applies if you generate report by yourself as proposed here. The CIBIL FAQs dont seem to imply that there is a limit, though I only skimmed through them.

Posted on December 15th, 2011

Raju says:

Thanks Manish,
Very Useful info.

regards,
Raju

Posted on December 15th, 2011

Manish Chauhan says:

Raju

thanks , have you ordered your CIBIL score or not ? Do you hold a credit card or any loan ?

Manish

Posted on December 15th, 2011

Sanghmitra says:

Hi Manish,

Know it’s irrelevant to ask in this topic but,
Apart from credit card, home loans, personal loan are there any other liabilities which CIBIL counts?
Like phone etc. bills..

Posted on December 15th, 2011

Manish Chauhan says:

Sanghmitra

Right now CIBIL only tracks your loans as its a credit rating agency . But I have heard that some other institutions are now tracking your bill payments track record also .. better safe than sorry .. keep paying your bills on time

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Sam

I am not aware of any limits like those .. but it might be true .. I think you should yourself apply for CIBIL score and let them know about it .. dont give your credentials

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Yusuf

Can you share what kind of questions were asked without revealing sensitive info ?

Manish

Posted on December 15th, 2011

Gopi Krishna says:

Finally..I had applied for the CIBIL report. Was thinking of applying for past 3-4 months when my new credit card application got rejected for no reason, I think as i hole a salary account and loans with them.

Thanks for the update and was able to apply within minutes and I will wait and see what surprises are there for me in the Report.

Posted on December 15th, 2011

Neeraj Vashisht says:

Hi Manish

I had Citibank MTV card 6 years back in Mumbai, which had 100 rs as annual fees, however I never used it and never get renewed it after first year and never got any mail regarding this. Then I moved to Noida. Finally, I broke the card into pieces and I also did not remember the card number. Does the CIBIL gives the info based on PAN number.

Regards
Neeraj Vashisht

Posted on December 15th, 2011

Raghavendra says:

Why is my credit score not free for me. The company is already making money by selling the report to third party.

Posted on December 15th, 2011

Yusuf says:

Manish,

1Q: They gave 5 banks and 5 credit card numbers (last 4 digits). I have to selected correct info in both the coloums
(I found my bank there but digits were all incorrect)

2Q: One question was regarding loans taken from banks
(I have no loans and there was no “others” or “None” option)

3Q: 5 loan account numbers were given, I have to selected the correct one

4Q Regarding car loan

Overall I found the questions to be irrelevant and got most of them wrong. Waiting for the score to arrive now.

I would suggest that you gather all your credit cards, loan account statements and other details before taking the authentication test

Posted on December 15th, 2011

Anshuk Jain says:

I was given only 3 questions.. maybe they increase the number in case of wrong answers..

Posted on December 15th, 2011

Anshuk Jain says:

One of my colleagues applied for this 10 days back and he got a junk email!!! It seems they have some issues in their systems and not able to send credit creport by email. I got to know about this after I applied. Let’s see what happens..

Posted on December 15th, 2011

Vineet says:

Manish,

Thanks for post. Earlier I had though about applying for CIBIL report but had put it on back-burner because there was mailing through snail mail involved. Now that it is fully online lazy people like me can order it easily. I was able to order online and using credit card payment. It did go well in first try. I found authentication questions ambiguous though. They asked “Select Bank with lowest credit limit”. I have 3 credit cards with Citibank. There could be other products which have credit limits. Can’t they be more specific? Thankfully my guess on answer was correct!

Posted on December 15th, 2011

Manish Chauhan says:

Harsha

Great .. why didnt you order for your CIBIL score last time ? Do you have a credict card or any other loan ?

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Anshuk

I agree with you … knowing your credit score should not cost any money .. But this whole thing is at a nascent stage in India right now.. so it will take time to make it free for all

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Kalyani

In that case put the credit card of your Husband , that will give you the cibil score .. note that the score is for a person , not for his different loans , so your husband will have 1 score , not different scores for different kind of loans .

Once you apply for your husband card , then try to get one for yourself , with same credit card number ..

Manish

Posted on December 15th, 2011

Harsha says:

I had a loan which I cleared 5 years ago, I was trying to find a/c number of the same, I guess I might have to dig deep into my papers to fetch it.
Otherwise I dont have a Loan right now neither a credit card..! so I guess I mightn’t be able to do this oneline…

Rgds,
Harsha.

Posted on December 15th, 2011

Manish Chauhan says:

Anshuk

Yes .. they ask total 5 questions .. but only 3 are to be answered . If you answer all of them wrongly .. then the authentication is considered UNSUCCESSFUL and then you need to send the payment reciept and other docs by mail to them

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Yusuf

Yea .. i think because this online thing is new , they are not fully prepared to cover each and every person case .. and end result is that you need to send the docs by couriers .. though it frustrates .. see the end result that finally it will come to you .. so what if little inconvinience !

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Neeraj

no , i dont think so that you will get your score by only PAN , because I can also put your PAN and get the score at my email .

You should dig down your emails , papers etc and try to find out the CC number .. if not, then try to call MTV customer care and try to get your CC details from there ..

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Gopi

Good to hear that .. let us know what was your score and when it arrives .. even I am waiting for my own score .. I applied for it just before writing the article :)

Manish

Posted on December 15th, 2011

Anshuk Jain says:

The form does say that the CC and loan account numbers are optional.. Are we required to keep PAN secret?

Posted on December 15th, 2011

Manish Chauhan says:

Raghavendra

Any reason why it should be free ? I actually agree with you that it should be free just like US , but what are your reasons for getting it for free . Till date there was nothing like credit score and there is no compulsion of getting it . its always a choice .

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Anshuk

I just realised this , CC and LOAN ACCOUNT numbers are really optional , PAN should not be secret , but I think this kind of mechanism makes your score less secure because if I know your PAN , I can then order your CIBIL score .. almost all the other info are not that much secure

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Anshuk

Even I am coming to know from you on this .. lets see what happens .. even i am waiting for my score .. update here when you get yours . anyways if we dont get it in email , we can always send the docs to them on their address and finally get it

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Vineet

Good to see that you applied for it FINALLY .. being this new thing and we among the first to use it , I guess we will have to be the BUG testers ! for them … things will get better slowly

Manish

Posted on December 15th, 2011

Manish Chauhan says:

Harsha

Find it out .. you will have a number for that loan for sure and your CIBIL score will surely be there. . Many a times there can be mistake in CIBIL score so better confirm that things are good

Manish

Posted on December 15th, 2011

Raghavendra says:

The reason for it being free is I an annually request a report and file correction request if any discrepancy. That is the reason it is free once a year from each credit rating agency in US. Given the cost for now. I have no plans to order one for long. Basically with no such individual review the report is of no use.

Posted on December 15th, 2011

Yusuf says:

Manish,

You are right, its worth it anyday over making a DD wasting an hour of your life and sending it.

Posted on December 15th, 2011

Manish Chauhan says:

Raghavandra

It will take in india to get it for free .. i am not sure what are the plans on that front

Manish

Posted on December 15th, 2011

Venkat says:

Hi manish,
I had applied earlier when you posted another article. I got the report through post. If they are not giving a score in case you dont have any loans. they will return 340 rs and just charge 110 rs for the report about account enquiries.

As of now i dont have any history.

Posted on December 15th, 2011

Manish Chauhan says:

venkat

Thats a good info .. how do they repay you back ? did you get the money back ?

Posted on December 15th, 2011

Venkat says:

I paid with Netbanking and they credited the amount back to the same account.

Posted on December 15th, 2011

Arun says:

Hi Manish,

I am following your blog from last 3 months or so. Thanks a lot to you for all these discussion on some of the important topics.

Not sure whether all I mentioned below are relevant to the current subject. Still…

I have term insurance for close to 1Cr
Have some direct equity exposure (but lately finding very difficult to track and manage the same)
Have some exposure to MF via SIP
Have EPF, Medical/Accident insurance from employer
2 Home loans with close to 25L outstanding

As per your suggestion/recommendation
- Decided on some more of the MF’s and filled in form for SIP (Mostly diversified equity funds (like DSP BR Top 100, Franklin Bluechip, Fidility Equity, HDFC Top 200/Equity/Pridence, ICICI Pru Discovery, UTI Dividend Yield))
- Started a PPF Account last week with SBI (Linked to SBI SB account)
- Took Medical Insurance 6L (Oriental Family Floater) (as per your recommendation from medimanage) for my family
- Took Medical Insurance for my mother (Star Red Carpet for 2L thru medimanage)
- Working with medimanage on Accident insurance (Thinking of zeroing down to Bajaj Premium Guard for 50L)
- Working with medimanage on Critical illness

Now something related to the topic ;-)

I am having very bad experience with CIBIL. I first tried for the report sometime in the month of February. First time the transaction failed, but money went out of my credit card account. Second time on the same day, everything went well but because of my busy schedule (read laziness ;-)), I never send the CIR Request Form along with the required documents to CIBIL. Recently when I learned from your blog that I can complete the entire process online, I tried doing it a month back. Again, transaction failed and INR 450 went out of my credit card but no confirmation. I spoke with the CIBIL support couple of days later. The person confirmed that CIBIL received all the payments. He also mentioned that the I will receive the CIBIL Payment Confirmation for my third transaction via my registered email within 3 days. Now it is almost 2 weeks and no communication. In between I send couple of emails without a reply.

Am not sure what needs to be done here.
History tells me that every second transaction succeeds and maybe I need to try once again paying another 450. ;-)

Thanks
Arun

Posted on December 15th, 2011

Pundarik says:

I applied for CIBIL score immediately after reading your article last time around. I got the complete details within 10-15 days. It was totally hassle-free. In fact I submitted one wrong document, but they intimated me of the same over email and accepted the scanned copy of the actual document(no post required). And though I had a home loan and few credit cards, got a really high score due to reasonable spending habits(which were cultivated from knowledge of your articles) :) Cheers !!

Posted on December 15th, 2011

Chaitanya says:

Excellent one. I thought of applying for it seeing your earlier post itself, but didnt do as I’m in US couldnt send docs by post. So I was hoping for this exactly!! I applied just now, it went amazingly smooth and says i’ll get report in email in 4 days.. eagerly waiting for it :)). I paid thru netbanking.

Posted on December 15th, 2011

Manish Chauhan says:

Great .. Chaitanya let us know when you get your report .. some one said above that they are not able to get a correct PDF in email . Let us know your experience . I am also waiting for mine !

Manish

Posted on December 16th, 2011

Manish Chauhan says:

Arun

I had said in the article, that I myself had bad experieucne with CC and I recommend using NETBANKING which worked for me .. I guess we need to start using NETBANKING or debt cards now a days .. why cc ? Do we really need credit when our bank accounts have money ! :) . Just a thought !

Manish

Posted on December 16th, 2011

Manish Chauhan says:

Venkat

Good to hear that ..

Posted on December 16th, 2011

Ashish says:

Yes we do. I would say. For the money free of cost for 50 days (you pay on time) 5% off on utility bills and in case a sudden emergency requirement comes up. Movie offers and restaurant discounts.

Posted on December 16th, 2011

Manish Chauhan says:

Ashish

Yes .. for those thing which really benefit us . but i was talking about those cases where it does not matter by which way are you paying ..

Manish

Posted on December 16th, 2011

Manish Chauhan says:

Pundarik

Good to hear that :) .. keep reading and updating your experiences

Manish

Posted on December 16th, 2011

Sanchay says:

I did this after reading your first article. And the score was good, everything was updated at CIBIL.

Posted on December 16th, 2011

Ashish says:

Yeah Manish – but using your card wisely can still save things. Policy premiums, phone bills etc can all be paid by net banking – but doing so by card (assuming an annual premium which is considerable) can still save you interest on the same money in your account.
Just need to make it a habit of smart spending and paying in time.
If you ask me – I prefer paying by credit card but always pay my dues on time. (and in perms of reward points we get back approx 2% of what we spend via card).
Probably a topic for you to write a blog post on. :)

Posted on December 16th, 2011

Anshuk Jain says:

Which card gives you 2% rewards.. ICICI gives me measly 0.25% through their PayBack card..

Posted on December 16th, 2011

Sachin Raheja says:

Hi,

Not sure if this is mentioned before, however I have a question…

Do they deduct some points from our score if we try to know what are score is? I am again coming from the three credit rating agencies in the US especially Experian where if an individual tries to get his score then some points are deducted because the agency quotes that the person removing his score is not confident of his own creditibility or rather doubts his own financial status and financial responsbility in the market.

Also, are there any points being deducted if more than a specified number of financial agencies look up for an individual’s score in the same span of time. Say, if 5 different agencies to which you have applied to for various reasons in the same month will look for your credit score with CIBIL almost at the same time. So will there be any points dedcuted? I am again coming from the polices of the 3 US credit agencies where they do deduct points for an individual if there are multiple reports being asked by various agencies within a specified time frame again they claim here that the individual is not confident of his financial stability and position and that’s why s(h)e is applying with various agencies at the same time..

Further, CIBIL though very old now in India has to go a very very long way in getting itself established in the Indian market. I feel that we are still not mature enough to handle our credit exposure and leverages as good as what the developed nations do. Again, I am not taking any side here however, I did read one of the comments by Raghvendra above where he states that ”Basically with no such individual review the report is of no use” which is absolutely correct. I personally have never applied for a CIBIL score myself because I am confident of what it is considering the way I deal in the market which is totally a different aspect here. The point I am getting out from the above is that I have got numerous (and the number is huge) friends who had applied for the score in the past and found out a lot of discrepancies in the report. They were given wrong account numbers, credit card numbers and some had loans which didn’t even belong to them. Some had a bad score because the banks which they had dealt with in the past had given wrong information to CIBIL. Just imagine what and how many runs you would have to do with CIBIL, the banks etc. just to sort out the information on your own report especially if the information is way too old. Even the banks would be unable to support you. In short, its a lot of an hassle which they can sort out by just letting the owner of the report have an access to it once a year just for the sake of correctness on his OWN information and credit.

It took CIBIL more than 5 years just to reach at this stage. I hope they climb up the ladder soon however, I still love the way they have designed the format of the report though. At least, that’s user-friendly…:-)

Posted on December 16th, 2011

Manish Chauhan says:

SAchin

I dont think there is any criteria where your score is dedcuted for just enquiring about it, because if you see CIBIL website ,they have just mentioned 4 paramenters on which you score is decided and “equiry for CIBIL score” is not one of those.

I agree with you that CIBIL has to go long way to go and fix things , but we have to be part of it now as it has already started .

Manish

Posted on December 16th, 2011

Manish Chauhan says:

Ashish

No doubt using cc has its own advantages .. Which cc do you have ?

Manish

Posted on December 16th, 2011

Manish Chauhan says:

ok , good to hear that

Manish

Posted on December 16th, 2011

Saravanan V says:

my Mastercard Credit Card worked like a magic !..

thnks for this post.. i needed this badly..

Posted on December 17th, 2011

Manish Chauhan says:

Saravanan

Great to hear that .. my cc failed but netbanking worked .. I got my CIBIL score , it was 835 , what is yours ? please share when you get it on your email

Manish

Posted on December 17th, 2011

Mithun says:

Thanks Manish. Applied for the same y’day. Waiting with crossed fingers and baited breath! I have been a disciplined payer of card dues and my education loan (pre-closed it). Just a query, if despite my discipline, the score is bad, what do I do?

Posted on December 17th, 2011

Manish Chauhan says:

Mithun

I got my score and I was like you only in terms of discipline .. my score is 835 which is very good. However at times there can be mistakes in your CIBIL score , when you need to approch CIBIL to rectify it after its confirmed from Banks (CIBIL contact banks, not you)

Manish

Posted on December 17th, 2011

Ashish says:

Citibank Rewards and Stan Chart Manhattan are those I use – those give decent enough rewards. Assuming you do shop from supermarkets and established retail chains (even if not from malls – I refrain from buying stuff there).
I have had a very bad experience with ICICI for credit cards as well as their online account. Their rewards program is very tied up and they have very limited stuff in their stores when you want to redeem points. I didn’t find staff very user friendly and true to their word either.
My view on Payback is that they have a huge catalogue but when you actually convert points into cost of the the things we want to redeem it is meager. I.e. for Rupee per point is very less.

Posted on December 18th, 2011

Shobha says:

Hi Manish,

Thanks for the info, its great that we can get the score online. Had taken home Loan this year and had got the score then(841 :-)).

Will be Pre closing the loan in June 2012, will apply again to check, if everything updated by my bank after the loan closure.

Regards
Shobha

Posted on December 19th, 2011

Dhananjay says:

Please dont apply to CIBIL for ur credit score. the company services are pathetic. they do false commitments. they charge 450 rupees for ur score and will never send you ur score. they also dont have refund policy. customer care is very bad. they will never give you ur status or reason for not sending ur reports but only keep u waiting…. think 100 times before applying. this company is cheat. its mangemnt is cheat.

Posted on December 20th, 2011

Manish Chauhan says:

Dhananjay

Can you share in detail about your bad experience. I applied online and I got my score in 2 days without any complications . there are no mistakes in my CIBIL score

Manish

Posted on December 20th, 2011

Nixon says:

Hi Manish,

Thanks for this information. I had applied for my CIBIL score last Thursday and got my score through mail today. I have got 814. i am currently having educational loan and two credit cards. One thing i was surprised in the cibil score was they included my enquiry on the credit card while calculating the score. I had no trouble navigating when applying for my score, i was asked 3 questions which related to my loan outstanding, my bank account, and credit card. Online payment was smooth, overall a good experience. I hope they do not deduct points for my enquiry of CIBIL score. If you or readers have any questions pls free to ask.

Posted on December 20th, 2011

Manish Chauhan says:

Nixon

Its quite surprising to see that they included your enquiry also to calculate the score ? Are you sure that it impacts the score ? I think it was just included in the report , but the score of 814 is only because of 4 things which are included in the CIBIL website .

Manish

Posted on December 20th, 2011

Santosh says:

Hi
Thanks to your article, I accessed my score that they say is 750+ I am looking for educational loan currently. So how do I use this info to my benefit when looking around for suitable options?
regds
Santos

Posted on December 20th, 2011

Saravanan V says:

don’t know yet. I just got a crappy 10k line encrypted email from service@cibil.com today.

is this how it works ? i mean.. u got anything like this.. will i get any more communication ? Thanks.

Posted on December 21st, 2011

Manish Chauhan says:

Saravanan

No , There is some issue with email then. Did you get 2 attachments ? There should be a password which you have to enter to successfully access the PDF and Zip file . Can you forward the email to me

Manish

Posted on December 21st, 2011

Vijay says:

Tried applying for my Cibil score today (15 min back) via a credit card. The payment went through the webpage was stuck. I had to call up the customer service to sought out things (they are helpful). I was asked to send the documents across and wait for 10 days to receive my report.

Posted on December 21st, 2011

Manish Chauhan says:

Vijay

Yea this can happens rarely and when they happen , this is how things are handled :)

Manish

Posted on December 21st, 2011

Mithun says:

Got some encrypted mail from CIBIL in an alien coded language! They’ve gobbled up my 450 INR and in return I get alien gobbledygook. I tried ringing up the nos. mentioned on their website, no response. Logged a complaint via mail and again no response!

Posted on December 21st, 2011

Manish Chauhan says:

Mithun

Does the mail have encrypted alphabets or the attachments ? If its attachment then did it ask you the password ?

Manish

Posted on December 21st, 2011

Mithun says:

No Manish, no attachment, just a mail with lots of alphabets! Their call centre said that they would revert.

Posted on December 21st, 2011

Saravanan V says:

no attachments.. just lines and lines of some text..

thanks Manish.. what is your email id ?

Posted on December 21st, 2011

Manish Chauhan says:

Saravanan

I got an email properly and I got my CIBIL report . Mostly you should contact their customer care and they should be able to help you . Dont worry .. you will eventually get it , in worst case you will get it offline on your address

Manish

Posted on December 21st, 2011

Manish Chauhan says:

Mithun

I got an email properly and I got my CIBIL report . Mostly you should contact their customer care and they should be able to help you . Dont worry .. you will eventually get it , in worst case you will get it offline on your address

Manish

Posted on December 21st, 2011

Chaitanya says:

Got the credit report & score. No surprise accounts in the reportg got 800+ score

Still looking into the report in detail, and as of now, found two issues (1) one account is mentioned twice on report with same details except for one as individual and again as joint and different payment end dates / schedule in different pages. (2) Payment start date and end dates are swapped for some accounts.

Posted on December 22nd, 2011

Anshuk Jain says:

Got the report. 849 is the score. Only had 2 credit cards in my whole life. No loans.

Posted on December 22nd, 2011

Manish Chauhan says:

Anshuk

Thats excellent score .. any bank will give you loan easily , You can even ask to a little lower rate to them. Just make sure you that at no point in time you mess up your score :)

Manish

Posted on December 22nd, 2011

raju says:

Thanks Manish,

Got the CIBIL score of 789.
I had only 1 Credit card and personal loan running..but has cancelled 3 credit cards earlier, the lack of usefulness/advantages compare to the existing card….
Had never done a delayed payment..except the case of cancellation of the cards due the lack of promised features while taking card.

How to improve this rating..any ideas/suggestions..

Or is this rate OK for future loans…
Is there any criterion(range of score) for banks to sanction loans with different interest rates for different scores?

Regards,
Raju

Posted on December 22nd, 2011

Manish Chauhan says:

Chaitanya

Good to hear that your score is 800+ .. I also have a score of 835 :) . I think the discrepencies will get corrected once the CIBIL system gets more better .. I am sure these reports are automated and generally without a human intervention using some database . Expect things to get better in future

Manish

Posted on December 22nd, 2011

Anshuk Jain says:

1. Its a myth that your credit score suffers if you inquire about it in USA.
2. You have rightly mentioned that if you apply for loans or credit cards, the institutions make a ‘hard’ request on your credit report which impacts your score negatively in USA. This is true in India too. In USA, you also have a concept of ‘Soft’ requests which institutions can make to your credit report for pre-screened offers or for increasing your credit limit. This does not impact your score.
3. I agree with you that CIBIL has lots of problems right now. But as an individual, you don’t have an option but to know them and get them corrected. Or else you won’t be able to get loans in future..

Posted on December 22nd, 2011

Manish Chauhan says:

Anshuk

Thanks for that information :)

Posted on December 22nd, 2011

Manish Chauhan says:

Raju

More than 80% of the loans sanctioned had a score of more than 750+ . You will have to keep paying your dues on time and over time your score will get better

Manish

Posted on December 22nd, 2011

Rajeev says:

Hi Manish,

I applied for CBIL score online. It was quick and easy. I was pleasantly surprised when I recieved the score on the 3rd day. The service was pretty efficient.

I have got a score of 803. How good or bad is that score? How can i improve on that score. I am planning to apply for home loan in few weeks.

Posted on December 22nd, 2011

Nitin Gupta says:

Hi Manish,

few months back i had applied for CIBIL score through written application. i got a reply that address provided by me and in their record do not match.

i am not sure which address do they have in their records.
looks like they have my old address, i have chaged so many houses in last 2-3 years, dont know which address they have.
how to proceed?

Posted on December 23rd, 2011

Manish Chauhan says:

Nitin

Yea .. they will have the address which you had at the time of applying for some loan or credit card . Do you remember that which address you had ? Incase you have no idea on this, first you need to change the address in your bank/credit card because things get updated on monthly basis in CIBIL . I think this should solve your problem , if not then only customer care of CIBIL should be able to give more pointers on this

Manish

Posted on December 23rd, 2011

Manish Chauhan says:

Rajeev

Score of 803 is very good .. You should be able to get the home loan on this ,however each bank have their criteria .

Manish

Posted on December 23rd, 2011

Rajeev says:

Thanks Manish

Posted on December 24th, 2011

mahiuddin ansari says:

I have not taken any loan from any bank. But when I applied for loan in SBI they brought my CIBIL report and told that record is not good.. I am gurantor for a loan worth 13 lacs which is not yet paid… But I have never sighned any document or given consent as gurantor for any loan till now… Hw this is possible… How to resolve this problem.. Kindly advice….

Posted on December 24th, 2011

Mithun says:

:-)…808…not bad!

Posted on December 25th, 2011

Manish Chauhan says:

Mahiuddin

Did you ever give your documents to anyone ? because there are cases where the documents were misused !

Manish

Posted on December 25th, 2011

Mithun says:

Mahiuddin, just some general advice never hand out xerox copies of govt. issued documents (passport, pan, etc.) at random. Make sure that if you are required to give a xerox (eg: while making an investment, etc.) write the purpose of the same on the xerox clearly. I have heard horror stories of people waking up to find that they are guarantors of loans. Try and investigate and file a police complaint if needed.

Posted on December 25th, 2011

Sidhesh says:

Thanks Manish for sharing the info on getting CIBIL scores. I got mine and it is 838, pretty decent I guess :-). Paying credit card bills and loan amount on time paid off :-)

Posted on December 26th, 2011

Manish Chauhan says:

Sidhesh

Yea 838 is great .. mine is 835 :) . I also made sure that I pay my dues on time and never default .. it has paid off :)

Posted on December 26th, 2011

Yusuf says:

Got my CIBIL score today. It is 807.

Now the surprising bit. I had a salary account in Kotak bank in 2009-10. They made 4 enquiry of my credit score of Rs 100 each (enquiry amount). 3 credit card and 1 personal loan.

I have never applied for any. Has this affected my score ?

Posted on December 27th, 2011

Arun says:

I’ve had a Credit card since 2006 and even then CIBIL said they weren’t able to locate any credit info for me, so they couldn’t calculate the score! I found this very weird. Any idea what parameters are required if one needs to get a credit score? Is a loan account a must? (Since apparently having a credit card isn’t enough!)

Posted on December 27th, 2011

Manish Chauhan says:

Arun

Even I had a credit card only , but i got my score :) . Now coming to your issue .. which bank do you have ? CIBIL rely on the banks information and it might happen that your bank did not report your info to the bank , this is the only reason I can think of

Manish

Posted on December 27th, 2011

Ankur Jain says:

Thanks for the enlightening article and a wonderful blog. I did as you advised and received my report on email within 2 business days scoring 847. I am quite careful with my credit cards and have never defaulted on any payments, wondering where the rest 53 points have gone :)

Posted on December 27th, 2011

Manish Chauhan says:

Ankur

Good to hear that .. mine was 835 :) . I guess 850 is a great barrier to break in , you need to be really having a great track record . anyways … dont think much and enjoy ..

Manish

Posted on December 27th, 2011

Anshuk Jain says:

It must be because you don’t have any secured loans (accompanying documents says so).. Also I have never heard anyone getting 900 out of 900 here or in USA..

Posted on December 27th, 2011

Gopi Krishna says:

Hi

I got my Report. I was surprised to learn my credit score was 548.

Initially in 2005 when i got job was facinated on credit cards and used them correctly(played a lot like balance transfers and all payments done on time. Never missed my dates)

Later I stopped using them and now all of them are shown as Written off status.

I am not sure How to increase my credit score now.
I already have 2 CC and a PL running.

Posted on December 27th, 2011

Gopi Krishna says:

And also my first name is completly misspeld. Does this cause any problem

And report says that Employment Information as ‘Credit Card’ What does this mean?

Posted on December 27th, 2011

Manish Chauhan says:

Gopi

You should contact to CIBIL customer care and ask them to rectify it .

Manish

Posted on December 28th, 2011

Manish Chauhan says:

Gopi

I am not sure what you mean by “Stopped” using them .. do you mean that you surrendered it or kept the card and didnt use it .. because it might happen that there was some yearly charges to be paid , but you never paid them .. ask your BANK if there is any thing outstanding and ask CIBIL what it means , check with their customer care

Manish

Posted on December 28th, 2011

Vijay says:

Namaste, I had applied (online) for CIBIL TransUnion Score (Including CIR) on 2,Dec2011 and having Registration ID : S1211001005. Till the date I have not received my CIBIL report. I used to email to info@cibil.com, called to CIBIL customer care 02266384600, but not good response. What I need to do?

Posted on December 28th, 2011

Manish Chauhan says:

Vijay

What is customer care saying ?

Manish

Posted on December 28th, 2011

Jagadish says:

How to improve my credit score? I don’t have any loan and credit card?
How to get the best score? Educate the process.
No cheque bounces and how to use my bank accounts…

Thanks Manish…Your blogs have good information—–Appreciate ur help.

Jagadish

Posted on December 28th, 2011

Vikram Bhatia says:

Hi Manish,

Myself Vikram Bhatia from Bhuvaneshwar. I had a CITI bank account(savings bank) and I did not close the account. It was 4 years back and it should have some charges. Will that effect CREDIT score or My Cibil. My question is will i get a loan if dont close my SB accounts. Happy to contact you…

Warm Regards,
Vikram

Posted on December 29th, 2011

Manish Chauhan says:

Vikram

No, it should not affect your credit score because its not regarding debt , however as a good practice you should not do anything which can be an issue in furture , you never know what all can start getting tracked .

Manish

Posted on December 29th, 2011

Manish Chauhan says:

Jagadish

If you dont have a loan/cc , then you dont have a credit score .

Manish

Posted on December 29th, 2011

Vijay says:

Maan. this is highly frustrating.The first time payment was successful but the website said the transaction failed.After talking to the folks in CIBIL, i sent them the documents hoping that things would work out fine. But the payment was refunded today after having sent the documents.
I tried paying again, this time via the netbanking route but again the payment went through and the transaction was unsuccessful. I dont want to go through this process again.
Btw, have you guys noticed that in the call center waiting message – they claim that a report only costs Rs.140 ?

Posted on December 29th, 2011

Vineet says:

Manish,

I got my CIBIL score as 820 within 4 days. So far so good. I noticed few issues like one loan showing small outstanding although I have statement from bank saying that it is closed. Few credit cards showing open but those are old credi cards which should have been closed now and one of them showing balance of Rs 60.
I raised disputes on CIBIL site but made mistake of not combining them in single request. I raised separate requests for each issue. 2 issues get submitted successfully. On 3rd issue I got error message

You have already entered the 2 disputes. No more dispute can be registered over the same report.

Now I cannot submit it. I do not understand this limitation. It is not mentioned upfront on disputes page so you will come to know only after you have submitted 2 disputes. Not good.
Now I am reporting the issue directly to issuing bank hoping that they will correct it.

Posted on December 29th, 2011

Vineet says:

Also don’t know if disputes are accepted by banks and my credit history gets updated because of it, will I get my updated score and report free of charge or I would have to pay for it again…

Posted on December 29th, 2011

Hiren Gada says:

I did payment – googled for CIBIL to get review, got this link…
I completed reading the article, comments and still my transaction is processing…
Yet to face screen with authentication questions….

Posted on December 29th, 2011

Hiren Gada says:

Took risk – hit F5-Refresh, and got the page with 3 authentication questions, all related to my housing loan account.
It was fun “matching the tables”
Now waiting for the report :)

Posted on December 29th, 2011

Arun says:

Standard Chartered! :-) That’s the funny part! So I’m not sure if CIBIL have goofed up and I need to take a report from another bureau. One other thing I can think of is – my Credit Card got upgraded recently and so the 16 digit number is different from what it was a year ago. One of the columns in the CIBIL report submission asks us to fill in the Credit Card number – I filled in the latest number – so maybe they couldn’t get any info on Credit History w.r.t. the previous Credit Card numbers.

Posted on December 30th, 2011

Manish Chauhan says:

Arun

yea , it might be the case ..; Not sure how they take care of those cards which have changed the numbers , But Again, should a number get changed on upgrade ?

Manish

Posted on December 30th, 2011

Manish Chauhan says:

Hiren

Good to hear that :) .. Let us know what was the score

Manish

Posted on December 30th, 2011

Manish Chauhan says:

Vineet

You will have to pay for it again and banks decision will be final because they will ultimately update CIBIL

Manish

Posted on December 30th, 2011

Manish Chauhan says:

Vijay

Not sure why its failing for you , its mostly luck and nothing else. . for me it passed in one go .

note that the REPORT is for 142 only … its the SCORE + REPORT which costs 450 . You can only get SCORE + REPORT online and not just report

Manish

Posted on December 30th, 2011

Arun says:

Not sure Manish. In my case, every time I got a card when my old one expired, at least 2 digits in my new card were different. So, looks like their tracking software has a problem. In the meanwhile I will check with another credit rating agency and let you know how that goes. As I’m generally lazy this might take a while :-)

Posted on December 31st, 2011

mahiuddin says:

no manish i have not given any docs to any one but i doubt that some one might have photo copied my docs n have put forged signature on it…..

Posted on January 1st, 2012

Manish Chauhan says:

Mahiuddin

While you cant rule out the possibility .. there is very small chance of this :) .. anyways .. do your investigation

Manish

Posted on January 2nd, 2012

Narsing says:

Thanks for this information…I went into CIBIL site and requested for online report of mine. The site asked me around 6-7 questions from my past finances, after going thru it, I was authroised. The website specified that I will get my report in 4 days to my email id.

Rgds, Narsing

Posted on January 2nd, 2012

Vijay says:

Finally got my score – 816.I have a home loan and one credit card now.I had a credit card in 2004 which I closed after a year as I never used it. Haven’t missed any payment yet and I am beginning to wonder where the remaining points went. Don’t know what else I have to do to improve score.

The reason why we keep getting transaction failures (with payments getting deducted) is because of the way the CIBIL website handles cookies. Its always better to clear off everything in your browser before attempting to pay for your report. I found this the hard way after my payments were deducted a couple of times (1 refunded and 1 waiting for refund).

Posted on January 2nd, 2012

Manish Chauhan says:

Vijay

Good to hear that you have got a good score .. Dont think too much about those missing score .. its like the best student in english gets 97 … No mistakes , no problems , still the 3 marks are not there … THe best of the best in CIBIL score will be around 850 or so .. so enjoy your good score and make sure you dont mess up things :) . You will be good

Thanks for the tip .. I am assuming that you did the cookie enquiry yourself :) . I have included the tip you gave in the main post :)

Manish

Posted on January 2nd, 2012

Manish Chauhan says:

Narsing

Nice .. i got it in 2 days in my email and many others in comment section said that they got it too… so you will also get it for sure .. update us what was your score

Manish

Posted on January 2nd, 2012

Sashidhar Reddy says:

Hi Manish,

Thanks for all the wonderful articles that you are sharing through Jagoinvestor. I have been following your blog for over an year now. All your articles have helped me in gaining fair amount of knowledge on financial planning, different investment options, insurance etc.

Though i was reading articles, haven’t taken any action so far (mainly bcoz of my laziness :) ). As a first step, now i applied for my credit report online. I made the payment through credit card and everything went smoothly, except for some delay. After i entered all the details from my credit card and submitted, the page went blank for more than 5min. I got a message on my mobile that the payment has been processed. In the article you have mentioned that after the payment is done, it will return back to CIBIL page, where you need to enter authentication details. So i was little worried and was thinking that my 450/- is gone. Finally after almost 8min, it returned back to CIBIL page, where i answered 5 authentication questions.

I got the payment receipt and is eagerly waiting for my credit score card :)

~Sashidhar

Posted on January 3rd, 2012

Manish Chauhan says:

Sashidhar

Nice … It is mainly cookies issue with CIBIL as mentioned by one of the readers Deepak ,, you were lucky that it finally went through

Manish

Posted on January 3rd, 2012

Prasoon says:

I got excited by your article and thought of using online option. But sadly, it didn’t work for me. Most of the questions were irrelevant and options were incorrect. Most annoying was about last 5 digit of passport number, where all options were incorrect. No confusion here, as I had my passport open in front of me. Also, they have my correct passport number in their database – as it appeared correctly in last three CIRs.
But anyway, I think that it’s an initial phase (with online report) and it will be more swift with the time. I still remember sending draft with the request form in early days.

Regards,
Prasoon

Posted on January 4th, 2012

Pankaj says:

@ Dhananjay / Manish,

Good to read that online CIR is available and its faster than offline.

As I applied for CIBIL – CIR thru Offline mode on Jan 28, 2011 and got the CIBIL report on Aug 15, 2011 after a lapse of 7 months. CIBIL Customer care support thru call center / email is pathetic and I got the report after escalating my complaint to Senior Officials of CIBIL. :(

Regards,
Pankaj

Posted on January 4th, 2012

Manish Chauhan says:

Pankaj

Thats sad to hear … I got my CIBIL report in just 2 days in my email , without uploading any docs and in just 10 min :)

Manish

Posted on January 5th, 2012

Manish Chauhan says:

Prasoon
cases like you are rare .. most of the people who applied have got it in their email in just 2 days (including me) .. but as you said , it is expected as its initial phsse .. so lets hope for best in coming months :)

Manish

Posted on January 5th, 2012

senthil says:

Every time i need to pay 450 to check my score?

Posted on January 5th, 2012

Anshuk Jain says:

yes. But do it only once in a year..

Posted on January 5th, 2012

Gaurav says:

Hi,
Have a couple of questions
Firstly, why is it that we must keep our credit score secure? How can it be misused?
Or in other words, what does CIBIL think a person would do with other person’s score?

Secondly, when in the western world, where the credit reports and scores have been an age old phenomenon, it is possible to get the credit report/score online by providing the Name, Address, Gender DOB and SSN why does CIBIL need that fuzzy logic of asking the people about there old loans? What would CIBIL do for a person who hasn’t ever taken a loan and may just have a couple of inquires?

To me, it simply means being over cautious…please let me know if I am missing out anything here.

Posted on January 5th, 2012

Jagadish says:

Hi Manish,

I have applied my CIBIL report on 20-DEC-11 and on 24 i got the response from cibil stating that the report will come in 14 days. How long will it take to provide my cilbil report. I have paid 450+142 and will they send a report to my home OR will they email me my report to my email id……

This is a great help from you to Millions watching this site….

Posted on January 5th, 2012

Sai Krishna Boyina says:

Hello All,

do we get any username and password to check our credit rating and CIR everytime by paying one time amount of 450/-?
or do we need to pay everytime 450/- for getting credit rating and CIR?

Posted on January 6th, 2012

Manish Chauhan says:

Sai

You have to get it everytime by paying 450 . Why will you have a username/password .. its a for profit org

Manish

Posted on January 6th, 2012

Guruprasad says:

Hi Manish,

I have applied for CIBIL score on December 19 but still did not get any reply from them . I jad sent them a reminder mail but still no reply.

Is there any contact number where we can contact them other than the Email ID ?

Please advice.

Thanks and regards

Posted on January 6th, 2012

Sasidhar Reddy says:

Got my score card today…exactly on the 4th day after applying as promised. 824 is my credit score. Report is neat, easy to understand and no discrepancies :)

Posted on January 6th, 2012

Manish Chauhan says:

Sasidhar

Good to hear that .. My report came in just 2 days :) .. not 4

Manish

Posted on January 7th, 2012

Manish Chauhan says:

Jagadish

Did you make an online payment ? If yes , then why 450 + 142 ? It should only be 450 . and if you paid onlne , then they will send you in email only ..

Manish

Posted on January 7th, 2012

Manish Chauhan says:

Gaurav

One can not misuse the SCORE , but one can misuse the documents and take loan on others name or make other person co-borrower and that will impact another person CIBIL score and finally his life . thats what one has to be cautious with

Manish

Posted on January 7th, 2012

Manish Chauhan says:

Yes

Posted on January 7th, 2012

Muthu Krishnan V says:

hi manish, nice to see that you got your cibil report in 2 days :). very anxious to know your score :). That would be a benchmark for people to attain.

Posted on January 8th, 2012

Manish Chauhan says:

Muthu

My Score was 835 .. but there are many readers who got more than that .. any score above 750 is very good .. above 800 is superb

Manish

Posted on January 9th, 2012

shiv kumar says:

hey all,

im applying today only let see what happen how much time it will take

Posted on January 10th, 2012

Manish Chauhan says:

Shiv

Good .. just make sure you note down the id which it gives you .. expect it to come in 2-3 days .. but incase it doesnt .. check with the customer care immediately after that. Keep us posted.. lets see how much you score and what was your expectation :)

Manish

Posted on January 10th, 2012

Hiren Gada says:

Manish,

Sorry for late update…
I scored 811 – not so good score, this is like passing marks ;)

BTW, thanks for pointing us to this credit report.

Regards,
Hiren

Posted on January 10th, 2012

Manish Chauhan says:

Hiren

811 is a very very good score .. i got 835 , dont worry .. it will get better and better. . just make sure eveyrthing is perfect in the report . no mistakes

Manish

Posted on January 10th, 2012

Jagadish says:

Manish,

I have sent 450+142 Rs DD payable at Mumbai, Via Speed Post.

Posted on January 11th, 2012

Prasoon says:

I made payment online and sent documents (on 5th Jan) after unsuccessful online authentication. How will they send CIR? By post or by e-mail?

Prasoon

Posted on January 11th, 2012

Manish Chauhan says:

Prasoon

In that case, it will come by post

Manish

Posted on January 11th, 2012

Manish Chauhan says:

ok , i think you only needed to send 450 , you get CIR also in that price

Posted on January 11th, 2012

Rajandran R says:

I had applid my CIBIL Score online. But there is no provision to submit self attested documents. Should i have to Email them?

Posted on January 12th, 2012

Manish Chauhan says:

Rajandran

You dont have to mail the documents .. Its only sent if the authentication fails , but if everything was fine for you , then you will get the Score on your email .

Manish

Posted on January 12th, 2012

Rajandran R says:

Manish,

Thanks, I passed the authentication procedures now waiting for CIBIL scores.

Rajandran R

Posted on January 12th, 2012

Rajeev Poojary says:

I wanted to see is there my name is appeared in CBIL

Posted on January 12th, 2012

Philips Navin says:

Hi,

Greetings for the day!

I applied for a personal loan in december 22nd 2011 and got declined due to CIBIL scoring, they informed me that the CIBIL scoring is less due to my overdue in credit card, then i have paid my credit card bills immediately, can you please guide me how long will it take to update my CIBIL scoring after paying the overdues?????please help me out

Posted on January 12th, 2012

Manish Chauhan says:

Philips

If you have not paid your dues from long , then this will be there in your CIBIL report for some time for sure .. As you have already paid your dues, ask your bank to update it to CIBIL and then re-apply for your score in few weeks from now and recheck

Manish

Posted on January 12th, 2012

Manish Chauhan says:

Rajeev

Everybody name is in CIBIL , what you should see if your score is bad or not .. apply for your score and see whats your score .

Manish

Posted on January 12th, 2012

Manish Chauhan says:

Good to know that you have applied for it , you should be getting it in 2-3 days .. my score was 835 , Would be interested in knowing what was yours :)

Manish

Posted on January 12th, 2012

Bhoumik Bhatt says:

Hi Manish & Nandish

Applied for the CIBIL report today. Awaiting the report which will arrive in next 4 days.

Posted on January 13th, 2012

Manish Chauhan says:

Bhoumik

Nice .. let us know what was your score !

Manish

Posted on January 13th, 2012

sangram says:

Hi Manish,
Thanks for this informative article. I ordered my CIBIL score by following your article 4 days back and I received it today. My score is 825.

Posted on January 13th, 2012

Subbu says:

I applied for a credit card with my bank with the clause I should be informed and given a copy of my credit score. And u know what… I got it for free and my score 844. Ask for more wherever u spend and get full value for ur money.

And yes the credit card was free for life. Recently Axis bank deducted Rs 112 for Debit card. I made sure they paid the money back and closed the account.

So, there is another way to get ur credit score.

Posted on January 14th, 2012

Anshuk says:

Which bank was that? Anyways, great job. All banks should do this since they are anyway are pulling your credit score/report.. they can always share with the customer for free.

On the other hand, you should know that applying for a credit card dings your score.. so applying for credit card just to get your report/score should be avoided.. :) I am sure Subbu, this was not your intention..

Posted on January 14th, 2012

C Subramanian says:

Believe me this was my first application for credit card at 43 after 22 years of earning.
I applied for the credit card against a lien marked against my TD, not to affect my credit score.

Posted on January 14th, 2012

Manish Chauhan says:

Subbu

Good to hear that .. found new way of getting your credit score ;)

Manish

Posted on January 15th, 2012

Gowtam says:

Hi Manish,

How would the Unpaid Cheques affect our rating?
Since I have a cheque bounce through India Bulls because of miscommunication and moreover its not related to any EMI or Loan Payment…It was part of processing fees for Home Loans. I had to opt out from them and applied with HDFC Bank now.
Otherwise I have a very good payment history with Credit Cards and others too.
Will these things be taken into consideration by the banks or CIBIL?

Regards,
Gowtam

Posted on January 17th, 2012

syed says:

Dear plz let me why my name is appearing in CIBIL, i never taken any loan or any credit cards so how its possible to appearing my name on CIBIL so please help on this.

thank you,
Syed

Posted on January 17th, 2012

Manish Chauhan says:

Syed

Mostly your documents have been compromised by someone else ? Did you even give your documents to some one ? or did you even become someone guarantor ?

Manish

Posted on January 17th, 2012

Amit Singhania says:

I observed lot of people raising concerns on their credit score getting affected while inquiring their credit score from CIBIL. I read something in the FAQ section of the CIBIL website which may help “If you are planning to apply for any sort of credit facility for a purchase (home or car) in the near future, it is imperative to check your CIBIL credit report 2-3 times each year and ensure that your ‘Reputational Collateral’ is reflected accurately. This will provide you with access to credit faster and at better terms. Rest assured; that Enquiries are not added to your CIBIL credit report when you purchase one directly from a CIBIL.” Hope this helps.

Btw, I have also applied for my credit score online and paid using net banking. The entire process was smooth and I have received the acknowledgement in my email in seconds. Now, waiting for my score. Fingers Crossed :)

Posted on January 18th, 2012

Manish Chauhan says:

Amit

thanks for updating that part .. really helpful

Let us know what was your score .. mine was 835 :)

Manish

Posted on January 18th, 2012

N.SHANMUGASUNDARAM says:

my date of birth : 03.07.1971, my icici credit card no: XXXXXXXXXXXXX (Edited by Manish) . pls send me the cibil score for me

Posted on January 18th, 2012

Manish Chauhan says:

Are you in your sense ? Do you know someo ne can do the transactions just by getting your credit card number , never expose it to anyone , else you will repent for it all life .. I am removing your credit card number from your comment .. please never expose it .. think before you act .

Posted on January 18th, 2012

Gowtam says:

Hi Manish,

How would the Unpaid Cheques affect our rating?
Since I have a cheque bounce through India Bulls because of miscommunication and moreover its not related to any EMI or Loan Payment…It was part of processing fees for Home Loans. I had to opt out from them and applied with HDFC Bank now.
Otherwise I have a very good payment history with Credit Cards and others too.
Will these things be taken into consideration by the banks or CIBIL?

Regards,
Gowtam

Posted on January 19th, 2012

Manish Chauhan says:

Gowtam

No , its not related to credit and wont be taken into consideration .

Posted on January 20th, 2012

neelam sonawan says:

Hi manish, read your articles on CIBIL and now am more worried than what I was some time back :(
I had availed for a home loan frmm sbi of around 24L in jan2010..
And had opted for ECS for making monthly EMI payments from HDFC
Until nov 2010 all was fine n my EMIs were getting deducted regularly from hdfc
Since everything was going smooth I did not pay heed to the monthly payments assuminng everything is going fine..
Yesterday I got a call from sbi claiming (to my horror!!!) that I haven’t made payments since nov 2010!!
I have around 1.5L in hdfc n thus no reason of insufficient funds..
Also sbi never contacted earlier for default of payment…
Will be visiting the bank tomorrow to find out details
But before that needed to know a couple of things:-
- Incase no intimation is sent can the bank still penalise me for defaulting payments
- I will make immediate payment of the entire outstanding amount tomorrow but can that help me change my CIBIL score (which btw I havent checked n hope is not in bad shape)
- What is the general rule for penalty incase payments are defaulted

Please guide with whatever info u can.

Thanks
Neelam

Posted on January 20th, 2012

Manish Chauhan says:

Neelam

Yes it can effect your CIBIL score , even though they didnt intimate you , it was also your responsibility to check if things are going fine . Anyways .. first check your Score

Dont worry too much right now .. see the scenario tomm .. even if there was any reduction in score , it will get fine in few months if things are sorted out

Manish

Posted on January 20th, 2012

C Subramanian says:

Incredible guys. A man owning a credit card should know your do’s and dont’s. At this age of cybercrime everything need to be verified before sharing your details even ur email address leave alone personal data and card number.

Manish, may be u need to write an article on do’s and dont’s in sharing personal details on net and how to find out that ur account details are going to a secure server.

Shanmuga, Thank Manish for removing ur Credit card number sooner, but follow up ur card usage or better get a new card issued from ur bank.

Subbu

Posted on January 21st, 2012

C Subramanian says:

The banks have no liability to inform you when u miss your payment. Thank God that SBI has informed. If it was ICICI it would have been a different story. U may have never repaid ur loan. With Home and Car loans always check:
1) Whether payment is made monthly thru PPcheq / ECS / Cash. Have all ur pass book with u till loan is done with.
2) Keep asking for payment history / statement. ICICI proveides free of cost if U request thru phone banking.
3) When u miss a payment pay all the outstanding including all penal interest till that date and get a statement issued for the principal outstanding and EMI. Else u may have problem when U terminate the loan.
4) Banks do not have obligation to inform u even when they reset ur interest rate. So U may be paying EMI without default, but loan period will be extended. Keep visiting the bank branches or thru I’net. Most of the banks give access to loan account thru I’net.

Do not overtly worry. It is a learning.

Subbu

Posted on January 21st, 2012

Manish Chauhan says:

Thanks .. we will write on do’s and dont’s of utilizing credit :)

Manish

Posted on January 21st, 2012

Rashmi Gour says:

I have One HDFC Credit Card and 2 Vehicle Loans under me.
Due to some financial impacts and incidents I skipped out on 2 EMI for my bike loan which was later paid through cash to the Banker and with a CheckBounce charge for 2 months.
And Regarding my CreditCard, since January 2011 till date, I am paying the minimum amount to the Bank, but unfortunately I am paying only after the due date due to some financial disturbances.
WILL THIS AFFECT MY CIBIL REPORT. Please help, am worried.
Regards,
Rashmi

Posted on January 23rd, 2012

Prasoon says:

I got my score+report today. Format for report is changed a bit, and few more complex terms are added. Earlier we used to have a summary in first page, which would contain information like Total/ Zero-Balance/ Overdue accounts, Current/Overdue balances etc. I could not find this thing now. It starts with my general information and then quickly goes to first account.
Interestingly, description for this section appears in the 3-page attached document (Understanding your Cibil Credit Report) with CIR.

Could you people (who got their CIR in last 30 days) please tell me if this is the case with everyone?

Posted on January 23rd, 2012

Bhoumik Bhatt says:

Hi Prasoon.

I got my report last week and got it in same format you have described and additional attachment file in zip format “Understanding of CIR & Score.zip”

Regards
Bhoumik

Posted on January 23rd, 2012

Prasoon says:

Thanks for replying. I’ve got offline report.
So you too, did not get any all accounts summary type section?

Posted on January 23rd, 2012

anshul kamra says:

Hi,
I wish someone could clarify these doubts of mine. I had applied for a Stan chart credit card in september last year. A month down the line they inform that they lost my documents so I need to apply again. I duly obliged. Then I don’t hear from them for the next 2 months. Irritated with their response, and since everyone around me was applying for a Citi credit card, i applied at Citi.
My application got rejected in a day. They said Stan chart has probably done 2-3 Cibil enquiries against my name. So probably this has created an issue. ( I don’t have any credit card on my name yet, and nor any loan ).
I had a chat with a Branch Manager of ICICI Bank today. He said that CIBIL deducts 20 points for any enquiry. So when Stanchart did one, my score became negative as earlier my score was 0.
Now, basically I have a negative score, without ever applying a card or a Loan. Could anyone please suggest right course of action ?

Posted on January 23rd, 2012

Prasoon says:

Try if you can get CIBIL copy from Citi. Otherwise just apply for CIR as mentioned in this article.
2-3 CIBIL enquiries should not have created an issue, that too, after 2 months. Report will tell you about the exact issue.
I don’t agree with 20 points deduction theory. My score remained in 800-810 range despite multiple inquiries in last one year.

Posted on January 23rd, 2012

Manish Chauhan says:

Yea .. score does not get affected just because of enquiry , its mentioned clearly on CIBIL website

Posted on January 23rd, 2012

Manish Chauhan says:

Anshul

No , CIBIL scores are not affected because of enquiries

Manish

Posted on January 23rd, 2012

Manish Chauhan says:

Rashmi

Definately this is going to affect your SCORE and you might be having a bad score which will not let you get another loan in future .. better check it by applying for your report

Manish

Posted on January 23rd, 2012

Arudra Kumar C says:

Hi Manish,

Finally, got my CIBIL report today. My Score is 822. :)

Cheers,
Arudra.

Posted on January 24th, 2012

Manish Chauhan says:

Arudra

Good to hear that :) … Did you check the full report and check that there is no discrepency ?

Manish

Posted on January 24th, 2012

Nikhil says:

Hi Manish,

I just filled the online form for my CIBIL report and after paying the amount through credit card(successfully) i was redirected to ques-ans page, where I provided all the information correctly but on clicking the final submit button the page got struck at “Please wait while the page loads..” message and finally the link was broker.
The amount was deducted from my credit card acct but I didn’t receive any payment receipt. Please suggest me what should I do? Should I try once again or write to CIBIL for this failed attempt.

Thanks,
Nikhil.

Posted on January 24th, 2012

Manish Chauhan says:

Nikhil

No need to panic, yes there will be little more work for you to do , but eventually you will get your SCORE , now as the payment is done , while filling up the form you must have got a reference number , all you need to do now is take the print out of the payment proof and take xerox of those documents which you ticket marked while filling up the form and send it to the CIBIL address, you will get your cibil report + score in 10-15 days ..

Check this whole thing once with customer care also

manish

Posted on January 24th, 2012

Ashish says:

I have applied for Online CIBIL score today, and everything went smoothly .. Only issue is that i have not received any communication in mail (As i was expecting Amount paid receipt in my mail) though confirmation message after the process clearly mentioned that payment receipt is sent to your mail .. I am not sure why i have not received the payment receipt and now i am doubtful if i will receive CIBIL score communication too :( .. Did it happen with someone else too ..

Posted on January 29th, 2012

Nikhil says:

Hi Manish,

I did exactly the same, called customer care they confirmed that my payment & authentication was successful and they sent the payment receipt immediately on my email id and 6 days later i.e. today I got my CIBIL score which was 832 (Yippee). Thanks much for calming me down and reminding me of a wonderful option ‘The Customer Care’ :)

Cheers,
Nikhil Soni
- “Helping hands are better than praying lips”

Posted on January 30th, 2012

Manish Chauhan says:

Nikhil

Good to hear that .. 832 is good .. mine was also 835 :) . congrats .. keep reading

Manish

Posted on January 30th, 2012

Manish Chauhan says:

Ashish

I got this email after payment

Dear Customer,

Congratulations ! Your authentication was successful. We will e-mail your CIBIL TransUnion Score (Including CIR) within 4 business days.

The On-Line Payment Confirmation is emailed for your record.

For any queries on the status of your request, you can write to us with your Transaction Id at info@cibil.com after 4 business days.

Best Regards
CIBIL- Consumer Relations

Check your spam or mails , a mail from info@cibil.com , should be there ..

However incase its not there .. dont panic .. check with customer care on this .

Manish

Posted on January 31st, 2012

ashish says:

Called Customer care and they immediately sent receipt and score as well … It is really fast..

Posted on February 1st, 2012

ashish says:

BTW my score was 800+ :)

Posted on February 2nd, 2012

Dinesh says:

Hi Manish,

Received my CIBIL trans union score and credit report today by courier.
My score is 824.Iam planning to change my housing loan lender to some other bank.
Will this score suffice or should it be more closer to 850/900 for a favorable consideration by the bank.

Posted on February 4th, 2012

Neeraj Goyal says:

Hi Guru,

You can contact CIBIL on 022 66384600 for all the queries. Responses from their email id info@cibil.com are delayed sometimes.

Posted on February 6th, 2012

Manish Chauhan says:

Dinesh

824 is a good score to show off ..

Posted on February 6th, 2012

Breeze says:

Hi Manish,

I got my cibil score today. It’s 760.

Applied on: 04-02-2012 (Saturday 1.50 pm)
Received report on: 07-02-2012 (Tuesday 10 am)

The only issue I faced was, I didn’t receive the confirmation email but I saved the acknowledgment as pdf for reference.

By looking at the report, it’s very clear that there is no late payment or any kind of issues on my credit card transaction and personal loan (closed 2 years ago). However the score is only 760? Any idea what could have affected my score? There are 3 enquiries I Made in 2007 for the loan amount 98K, 25K and 100k but didn’t take it. Do you think this would have reduced the score?And also my credit card limit is low and it’s same for the past 4 years as I don’t want to increase the credit limit.

Thank you.

Posted on February 7th, 2012

Amit Singhania says:

Hi Manish,

I received my CIBIL score sometime back. To my surprise it is just 780+ whereas I expected at least 800+. I had a study loan which I prepaid well ahead of time. I have a couple of credit cards and I pay my bills regularly much before the due and mostly within a week of the statement date. I am really confused as well as worried on how can my credit score take a hit inspite of taking all kind of precautions. Couple of things that come to my mind:

My usage of credit card has been pretty high for the last few months but that shouldnot matter if I am regularly clearing the dues well before the due date.

Another thing which struck me in the report is that my old platinum credit card in the report still shows a current balance of some 5000 rs although this card has been upgraded to signature card now and the balance was transferred in the new card which I had duly cleared within the due date.

Can someone throw any light on it? Can I get back to CIBIL and ask them the reason for the relatively low score?

Posted on February 7th, 2012

Manish Chauhan says:

No Amit

You can ask the reason , but if you find some problem in details ,then you can ask for resolution . look at http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on February 7th, 2012

Manish Chauhan says:

No idea .. there are so many things which can effect CIBIL score , contact CIBIL

Posted on February 7th, 2012

Vishwanath Gowda says:

Hi Manish
I like to have my cibil report, What is the formalities I have to do, and once i submit required details when i will get the report, kindly let me know it’s very urgent,

Thanks

Posted on February 10th, 2012

Yogesh says:

Hi Manish,

thanks for sharing this..Just now I applied for my CIBIL score. I hope I get it soon..

Posted on February 11th, 2012

Manish Chauhan says:

Nice .. do share when it arrives and let us know what was your score !

Posted on February 13th, 2012

Manish Chauhan says:

Vishwanath

The whole process is already told in the article , just follow it !

Posted on February 13th, 2012

Shilpy says:

Hi Manish,

Thanks a lot for writing this article. Very helpful and informative. I applied for my CIBIL score yesterday and got it within one day. It was 786.

Posted on February 14th, 2012

Manish Chauhan says:

Shilpy

Good to hear that .. while 786 is good score .. you can still improve .. make sure you dont mess up your credit behaviour in coming days !

Manish

Posted on February 15th, 2012

Shilpy says:

Yeah I know.. not sure why my score is below 800 though.. I have not utilized the credit rollover facility on my credit cards and I dont have any outstanding loans either. I have paid my credit card dues late maybe 2-3 times over the last couple of years when I missed the due date and in that case, the banks have always rolled back the penalty also. I guess there isn’t any way of figuring out why the score is low, or is there?

Posted on February 15th, 2012

Manish Chauhan says:

Shilpy

The score of 800 is pretty good .

Posted on February 17th, 2012

AKBAR ABDUL HAMEED says:

I applied online to get CIBIL score and I got my score in the next day without any difficulties. I think that CIBIL improved its service quality. I request you to send e-mail to CIBIL about your problem. Please Think always positively.

Posted on February 18th, 2012

chandra says:

Hi,

In my past transactions with banks, I failed to pay one personal loan because I lost my job, I sold jewels and vehicle with my saving I could clear up some credit card and loan but one loan was left out. Bank people started calling me and abused me as well. I tried my best to explain my problem and also asked them to give me some time and I will payback with interest and late fee charges. None the people who called did understand and guided me properly, they were just knowing to abuse., they were bugging up like hell when I was in so much problems. I lost patience. I abused them back and changed my phone number and address. I knew it is going to be a big problem for me in the future, but the situation was out of control.

Now, I am in job and all my personal issues are solved and able to continue the EMI’s. I contacted bank official and asked if I can continue to pay EMIs, but the bank official said that I have to pay full loan amount with interest, late fee and bouncing charges and close the loan because of closure of loan with NPA status (he also said few things with some banking terms, what I understood was I can’t make EMI payments any more and my loan is a loss to bank). I am not in a position to pay full money at a time. They gave me 2-3 installment options, even that is not possible. The way of their communication changed again almost abusing. I stopped contacting them and changed the number again…

I decided I will contact them again only when I am in a position to pay full money with the interest and other charges and close the loan completely and get NOC.

suggestions in this case is highly appreciated.

Any way, Actual question was, with this history… If I contact cibil for my score by providing all my current address and phone number, will they not share my details with banks… And don’t that bank people will start bugging me again?

Posted on February 18th, 2012

Manish Chauhan says:

Sadly your CIBIL score will be very bad in this case and you will face issue in future for sure .. delaying the payment of your credit card dues would mean that it will grow to an obscene amount in future .. I would suggest taking a personal loan and paying off the credit card loan so that it does not grow so fast now onwards .

Not sure if your PAN card was mentioned first time when you took the loan because one can track who was who and even though you have changes your Phone , address , still things can get tracked

You should apply for your CIBIL score once and see what the real score and report says

Manish

Posted on February 19th, 2012

Manish Chauhan says:

Good to know that you got your score very fast

manish

Posted on February 19th, 2012

AKBAR ABDUL HAMEED says:

My CIBIL Score was 777. How the financial companies treat this score? ( average/good/to improve more) . Plz reply.

Posted on February 19th, 2012

Rohit says:

Hi Manish,

First of all thanks for maintaing such an informative blog..

Applied and received my CIBIL score and was quite surprised to find it at 790..Ihad expected it to be at min 820+..

I have 3 cards — two from last 4 yrs and one from last six years.. Majorly use only one credit card…and have always paid my dues on time..never ever there was a late payment !! Infact even the CIBIL report does not any negative remark for the same.

The only thing which has changed now is my cc card usage has increased(some months it reaches to about 50% of my allocated limit) — but still I have paid always my due amount before the due date.

Could you tell me what else could be the reason for such a low score… ?? I saw the generic reason for low scores..but I dont come in either of them…So, am confused !!!

Posted on February 24th, 2012

Manish Chauhan says:

Rohit

Its tough to give any reason like this . Are you using all your credit cards ? I mean are you using your credit card as availed . If you have 3 cards and are using only 1 of them , that too 40-50% of the credit limit , that shows that you have taken a lot of it for the sake of it .. So that might be one point i can think of , but I am not sure !

Manish

Posted on February 25th, 2012

K S Balaji says:

Manish

No doubt you have a clear name in CIBIL, hence you got your good score in less time, this does not happen to everyone. Defaults in credit cards or settlements of the defaults in credit cards is not taken lightly by CIBIL, they keep your name in the defaulters database for 3 years and it is not deleted. Meanwhile, you apply for a loan and CIBIL is referred, you get a bad score and your loan is denied. The ordeal starts here, you show your default and settlement details to the lender who will try to find out from CIBIL again and if you are lucky, you will get a go ahead from the lender.

CIBIL is supposed to be a watchdog for lenders to keep of the defaulters but it looks like they have literally become the pawns of the multinational credit card companies, and these Banks/institutions have a tool in their hand to harass the common man.

For example, a person who has cleared his defaults end up getting a loan once he proves his credentials but the loan may not be as good as what others get, there will be too many conditions imposed by the lenders. If there was not default and you have a clean image in CIBIL, you get a better deal from the lenders. To put in simple terms, a person who has served a sentence in jail is not treated as a common man anymore, hope you get my point…

Like KYC, CIBIL services should be free, for detailed reports, they can charge. CIBIL is turning out to be a bane instead of a boon for the common man…

Regards

Posted on February 27th, 2012

K S Balaji says:

Manish

I forgot to mention one important point. Most of us know what happens if one defaults in credit card payments.

As per RBI guidelines, any defaulter of card payments can be approached for recoveries only upto a maximum of 180 days after which the defaulted amount has to written of (considering it a NPA). Due to this strict order, Banks have all the reason to harass the defaulters to the max during this period. We will not discuss the legal recourse for such cases as it is a separate subject by itself.

Now it is the turn of the Banks to make a formal complaint to CIBIL with the default details. Now if the defaulter plans to take any financial facility for any institution or Bank, he is reffered to CIBIL, the facility is denied.

Now the defaulter has two options, one to drop the idea of going in for a loan or two, try to settle his defaults. This is where the credit card companies have an upper hand by using CIBIL. Now tell me, was CIBIL set up for this purpose ?

On one hand RBI protects the defaulter, on the other hand, the same RBI sets up an institution to harass the same defaulter when he comes back for one more round of loans…

Regards

Posted on February 27th, 2012

K S Balaji says:

Manish

I will bother you once more.

I or you or others never agreed to enroll in an institution like CIBIL. It was set up by the finance sector for their internal verification purposes. When this is the purpose for which it was setup, how can they charge us for giving a credit report ? Who are they to do the credit ratings for us ? On what basis do they do the scoring ? Is the process transparent ?

Do you have any idea on the above, please share them if you have…

Regards

Posted on February 27th, 2012

Vijay Kumar says:

Hi Manish…

Great job from your end to educate the people on financial issues….
I have a CITI account (salary) which has given me a ready credit line facility. I have with drawn Rs.30000/- from that and have repaid in 3 installments (min due is 5 % each month). Does this accounts to my CIBIL score…

Regards
Vijay Kumar

Posted on February 27th, 2012

Manish Chauhan says:

VIjay

I dont think this will affect your score !

Manish

Posted on February 27th, 2012

Vijay Kumar says:

Manish..

Will this be considered for score?
I am asking this since I dont have any credit card or any loan.

Regards
Vijay

Posted on February 27th, 2012

Manish Chauhan says:

KS Balaji

Yes .. thats exactly how this credit card thing works ? The onus lies on the investor on making sure that he does not messes up . I think even in general life it works like this . If some one will betray you , no one will trust him from next time or will pay caution to him . Whats wrong in that ?

Manish

Posted on February 27th, 2012

Manish Chauhan says:

KS Balaji

Actually CIBIL was setup up to collect data of each and every one (defaulters and non-defaulters) so that banks can access that data and take decision weather to lend him or not . CIBIL was not made by RBI , its just governed and is registered under RBI .

Manish

Posted on February 27th, 2012

Manish Chauhan says:

KS Balaji

CIBIL was never created to give customers reports to end users , its only for internal purpose . So you are not liable to get the score . because of the huge demand from public they started giving it . Now its their decision as an institution if they want to charge it or not . Its our decision if we want to pay and get it or not get it at all .

In US , you dont have to pay for your credit score once in a year.. but India is far behind and it will take some time for that to happen in India !

Posted on February 27th, 2012

K S Balaji says:

Dear Vijay

CIBIL score will be affected if you do not repay the loan and also if your repayments are delayed.

Regards

Posted on February 27th, 2012

Vijay Kumar says:

Thanks Balaji

Posted on February 27th, 2012

girish says:

Hi Manish

I had good track with all my credit cards / PL’s till 2010 – Sep , Due health issues I could not make make payment for 3 months and @ the same time I changed my job. Latter all CC out standing I requested to converted to EMI’s and they did the same. Last year March my CBIL was 694 Before Sep – 2010 it was 780+. Right now i applied for PL in HDFC to pre-close all my commitments please let me know how can I proceed as CC EMI conversion will be reflected as re structured. And between I have cheque bonus which is cleard with in a week.

Posted on February 27th, 2012

Manish Chauhan says:

Girish

the conversion should not affect anything . what matters is the amoutn of loan outstanding . And if you have cleared all your dues , then slowly things wil be get better. What is your main question here , I am not clear on that !

Posted on February 28th, 2012

Manish Chauhan says:

Vijay

I am not sure what you are talking about ?

Posted on February 28th, 2012

Vijay Kumar says:

Manish
I dont have any credit card or loans..so as far as my knowledge my score is 0 or NA (correct me if I am wrong).
I have used ready credit line offered by bank and repaid well in advance. Does this accounts for some positive credit score? So that I can apply for Personal loan.

Regards
Vijay

Posted on February 28th, 2012

Amit says:

Hi Manish – I have applied for Trans Score on 31- Jan-2012, I was done successfully with online payment also but didn’t receive any email for confirmation and post payment no authentication questions been asked. I have already dropped cibil 5 mails but only reply I got is, “We have replied to your mail”. no report and score till yet.
any help welcome please.

Thanks -
Amit

Posted on February 28th, 2012

Manish Chauhan says:

Amit

try their customer care .. they generally help in this kind of cases

Posted on March 1st, 2012

Manish Chauhan says:

Vijay

The accurate picture will be clear only when you check your CIBIL report . Apply for it

Posted on March 1st, 2012

Amit says:

Hi Manish – when I registered online after making the payment, I didn’t get any verification questions regarding bank or credit card information. Post that as you suggested, I tried +91 -22 6638 4600 no, no one is responding to the call. This is really annoying.

Thanks –
Amit

Posted on March 1st, 2012

Manish Chauhan says:

Amit

How many times have you tried and what time are you trying it (it might not be 24/7) . Many readers from this blog have solved their issue by customer care only.

Manish

Posted on March 2nd, 2012

Dasarath says:

Citi bank redy credit displays. It displayed for me also :-)

Posted on March 2nd, 2012

nana khot says:

Hi Manish,
Thanks for sharing valuable knowledge
I got my report within 2 days (I made online payment through netbanking).
I have a credit score of 658 :( May be all because of credit cards.

Is there any chance to improve rating? If, yes how?
presently i am not using any credit cards or loans. Planning to apply home loan in diwali. is it this report hurts my loan? how to improve in shorter period?

Posted on March 6th, 2012

Manish Chauhan says:

Nana

Yes, this report will definately going to hurt you , for getting a loan , a score of atleast 750+ is required . How many credit cards you have ? Have you ever defaulted ? Is there any out standing money you have to pay ?

Posted on March 6th, 2012

Sivakumar says:

Manish, after the online payment, I got a webpage saying “We have successfully located your report, but authentication is not available”

I am going to send the print out of the online confirmation and other details. My questions is – would they send me the report over an email or by post to the address mentioned in the online payment form?

Reason is, I am not in India for few more months and have no access the permanent address

Any thoughts?

Regards, Siva

Posted on March 7th, 2012

Manish Chauhan says:

Siva

Talk to customer care , they generally help and solve the matter . I have seen people getting the report on email and sometime over address . Not sure what will happen with you .

Posted on March 7th, 2012

nana khot says:

Hi Manish,
i used two credit cards 4 years back and due to some difficulties not able to pay the balance. I requested them to convert it to EMI but they have not agreed. I left this as it is. After 2 years they have contacted me and asked to settle. (HSBC card i settle in two years back and AXIS card in 6 month back).
from last 3 years also i am using ABN card but all the payment made on time (None of the payment missed).

Presently i don’t have any loan/cc dues. I am totally loan/EMI free.

As you said to improve rating we need to pay emi/dues on time, but presently i dnt have dues/emi. How should i improve?

Posted on March 8th, 2012

Sivakumar says:

Thanks

Posted on March 8th, 2012

Manish Chauhan says:

Nana

I have a bad news for you . Settling your loan is a NEGATIVE thing , if you check your CIBIL report , it will be mentioned that you went for a SETTLEMENT , and that will pull down your score . Unless you pay each and every penny of loan or outstanding, it will keep on haunting you .

Manish

Posted on March 8th, 2012

nana says:

Hi Manish,
Whatever thing is happened was happened. .
Presently i dnt have any outstanding payments/loan/dues.
How to improve my ratings? there is no chance atoll.
if chance is there then HOw? what will be the immediate step?

Posted on March 8th, 2012

Sandeep Chavan says:

Hi Manish,

I came across your article a few days ago and recently when I was applying for a personal loan, I came to know that my CIBIL score is 867 :) .. Although I am happy about it, I don;t know which factors have contributed for this score. May be the fact that in the last six years, I took only one CC and it’s credit limit is half of my salary. I had one personal loan 4 years back which i foreclosed after comleting half of my tenure.

Regards
Sandeep

Posted on March 9th, 2012

Manish Chauhan says:

Sandeep

Yea .. having just 1 cc and paying on time has done wonders . Your score is very very good . You will get loans easily

Posted on March 9th, 2012

nana says:

Manish,

Please respond my above querry

Posted on March 9th, 2012

Santosh Prasad says:

Manish,
I got my cibil report and score within 2 days, delivered to my email ID. My score is 806.

Posted on March 9th, 2012

Vijayakumar C says:

Hello Manish,
What a great investor website, I never knew there would such an excellent financial advising website until ‘Google’ has directed to your website while i was searching best term insurance plan last week… I liked that article very much. So, thought i would like to visit all the archived article then i came to know this CIBIL information..
Frankly saying i never knew all these tracking happening back the stage while we inquiry loan or even credit card… Eye opening stuff..
I felt to know my CIBIL score just for curious and even i knew it would help my home loan which i am planning to apply this month. I applied it on 7th (10 PM) and got now on 10th (11.35 AM)..
Unfortunately, My Score is 731 :-( .. one of the lowest score than any other score in this discussion..
I just see only couple of late payments in all 3 cc, 1 PL and 1 consumer loan (completed). but why this score such a low?? is this that i am utilizing maximum credit limit in cc ?
What can be categorized this score? Avergare/BAD/Good??
How much this will affect my home loan which planned to apply this month?
Need you advice and suggestion. Thanks

Regards,
Vijayakumar C

Posted on March 10th, 2012

Manish Chauhan says:

Vijayakumar

Thanks for your appreciation . I dont want to scare you , but 88% per the loans given in 2011 has a score of more than 750 . Your score is just below the “good” score . It can have issue in getting a loan . Your score is result of various things and it can be high utilization of credit , too many credit and some untimely payments . So now , you should better get your score better first and then apply for your home loan, because if its rejected , it will not be a good thing .

Manish

Posted on March 10th, 2012

Vijayakumar C says:

Manish,
How many months it may take to get better score i.e 750+??? because i can’t make my flat builder to wait long time due to applying home loan till it get better!!!
Do you think if i close my PL and whatever outstanding in CC would fetch some good score?? Please suggest… Thanks

Regards,
Vijayakumar C

Posted on March 10th, 2012

Manish Chauhan says:

Santosh

Thats a good score :)

Posted on March 10th, 2012

Manish Chauhan says:

Nana

You should not get another credit card or some kind of loan (mostly a secured loan this time) and keep paying it on time . This over some months/years will improve your credit history .

Manish

Posted on March 10th, 2012

Manish Chauhan says:

Vijayakumar

Its tough to get it changed in so little time . Banks report any changes to CIBIL in 45 days and then it gets changed in your report , but your score will take time to change . Look , I am not saying that your loan application will be rejected , No , but there are high chances of it . Better see what is written in your credit report . try to apply for loan and see what happens exactly !

Posted on March 10th, 2012

Rajeshar.V says:

I have a home loan with ICICI which is due for closure end of this year. I hd several issues making the EMI payment on time and iam sure my score got impacted becuse of this. I also had a personal lon which i closed successfuly. I also had a ICICI bnk crdit card which ocourse s messed up due to ICICI lombard however i cleared tht also. i paid them the settlement amount 3 years back. I now applied for another housing loan and i produced by icici home loan statements proactively with letter. How do i clear my bad history in CIBIL nd ho do i get this home loan sanctioned. my repaying capacity is very good s compared to previous years.

Posted on March 13th, 2012

Ravi says:

Hi,

I applied for online CIBIL score last night. The payment was done and I also got through the authentication part (5 questions were asked). But I haven’t got any email or SMS for confirmation of payment.

Is this OK?

Regards,
Ravi

Posted on March 13th, 2012

Manish Chauhan says:

No Ravi

thats not ok , kindly mail CIBIL or talk to their cc and get it resolved.

Manish

Posted on March 13th, 2012

Ravi says:

Hi Manish,

Thanks for your reply. I forgot to mention that after making payment and authetication, I did get the following message on screen:
Congratulations ! Your authentication was successful.
We will e-mail your CIBIL TransUnion Score (Including CIR) within 4 business days*. The On-Line Payment Confirmation is
emailed for your record. For any queries on the status of your request, you can write to us with your Transaction Id at
info@cibil.com after 4 business days.

After that there is On-line payment confirmation receipt. Its just that I didn’t receive it in an email as mentioned by you and in the message above.

What is their CC contact number. Pls share.

Thanks,
Ravi

Posted on March 13th, 2012

Manish Chauhan says:

Ravi

In that case better wait for few more days .. but nothing will be lost if you can just call them and talk about this . http://www.cibil.com/contact-us

Posted on March 13th, 2012

Manish Chauhan says:

Rajeshwar

First point , SETTLEMENT is going to be there on your CIBIL report for 7 yrs and it will impact very badly , have you checked your score ? Becasue you have been repaying your dues on time from last some months/years , thats why may be your score might got corrected , first check it .

HOwever all I want to tell you is that dont look for short cut solution , if your score is bad , then it might take few years to get it right .

Manish

Posted on March 13th, 2012

hanumant hrishikesh says:

Got the CIBIL score of 697
I had only 1 Credit card taken in sept last year and do payment before due date and i and no loan running.
this rate OK for taking loans,if not,then pls suggest mesure to increse my credit score
Is there any criterion(range of score) for banks to sanction loans with different interest rates for different scores?

How to improve this rating..any ideas/suggestions..

Or is this rate OK for future loans…
Is there any criterion(range of score) for banks to sanction loans with different interest rates for different scores?

Posted on March 14th, 2012

Amit says:

Hi Manish – I have been issued a credit card from HSBC and has never used this card since then. But I came to know from CIBIL that there is a huge amount needs to cleared against this card. I checked with back for the information and credit card statement history. Bank people too doesn’t have any details in their database against this card except the amount shown in CIBIL.
Now, when I have never used this card and bank is asking me to pay the amount and settle the account, why would I pay the money which I have/ had never borrowed from bank.
Please suggest.

Thanks –
Amit

Posted on March 14th, 2012

Bhavin says:

Hi Manish,

I have applied for CIBIL report just now using credit card. Dint get any email but received confiramation about successful authentication and stating i will receive the report in 4 days. So Waiting :).

By the way I have already taken Home loan and 8 CC out of which i m using only two and paying the dues and EMI of Home Loan on time. All are lifetime free cards. Should i close remaining cards as i m not using them? I think i should have a good credit score. but still as I have already taken Home loan and personally i m very much against the personal loans and any other consumer loans, is there any reason for me to worry if my Credit Score is low?

Posted on March 14th, 2012

Manish Chauhan says:

Bhavin

8 credit cards is too much , if you are not using it , then its not a good idea to hold all of them, Just carry 2 of them . thats all . Your score should be good . Also check the documents which you got with your credit card , see if lifetime free thing is mentioned or not

Posted on March 15th, 2012

Ravi says:

Hi Manish,

I got the CIBIL report today and was shocked to see a score of 631.

On close scrutiny I found that an ICICI credit card with an overdue amount of 31000 is standing against my name since 2009. On checking the CC number I found that I was never issued such a card.

I tried calling ICICI customer care who then transferred me to their CIBIL department but nobody answered although I was on hold for 15 minutes. Pathetic !

Also in the report is mentioned a mobile number that I never had in my life. It seems someone else got the card issued in my name, used it and then didn’t pay.

In the report, I have my other loans and credit card which are duly shown as zero days overdue. Its just this one card that has spoiled my report.

What options do I now have to get this rogue credit card off my report? Pls advise.

Thanks,
Ravi

Posted on March 15th, 2012

Manish Chauhan says:

Ravi

Calm down … I know you dont deserve this, but you have to accept this that you are one of those unlucky people who face this out of a big pool of people . These kind of mistakes happen a lot of times because of SAME NAME , now your next step is to raise a dispute resolution with CIBIL , read this article : http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html .

CIBIL will get connect with the BANK and then ask them about it , and then CIBIL will let you know about this, which company is it (cc) , try to contact that cc company and ask for explaination .

Manish

Posted on March 15th, 2012

Anthony says:

Hi
I wanted to know my Cibil score after reading your article(Very informative). I filled in the online application, got a registration id also but then its a page cannot be displayed(Took a while). It didn’t prompt for online transaction. I filled in the application again but still page cannot be displayed(No Registration ID this time). Any suggestions ?

Posted on March 15th, 2012

Bhavin says:

Thanks Manish, I was also planning to close the other CC accounts. But apart from Loan is there anything to which CIBIL is related. As i told if i dont intend to take any loan in future, does it matter if I dont hv a good score.

Posted on March 15th, 2012

Raj says:

Hi Manish,

Got to know from HDFC that my car loan is rejected!! :(
because of Very low score (CIBIL)

Now i remember of my past….I was working for a BPO and earned good money. However, because of some circumstances, i left the job and continued with further studies. Everything was unplanned in my life and did not know about these consequences that i would face in my mature life.. I was aged 20 , I had a credit card which i settled, i had a bike that was taken away by bank because i didn’t pay.

Now, could you suggest me what should i do to get the clean reports in CIBIL?
Will bank provide me loans in my entire life?

Now i have completed my studies and i am earning 60K per month. And now i have a planned life. But cannot get a loan.

What if i need a home loan in coming years? I am aged 25 Now.

Posted on March 15th, 2012

Raj says:

Will a person not get a loan for lifetime if the CIBIL rating is BAD?

What if my CIBIL rating is bad and now i want to prove myself as a good guy?

Will this be considered?

Posted on March 16th, 2012

Vijay says:

Hi, this is vijay and i have a lot of questions.
1. I had 3 credit cards out of which 2 are settled. 1 is not settled. I also have a personal and bike loan, both unsettled and i have defaulted.
2. I was with a good company few years back and things went on smoothly. But later lost my job, my business ran into losses and also met with an accident. All these put in a situation where i am unable to take care of myself.
3. I can’t even settle the loans and credit card. Even if i settle, my name will stay with cibil for next 7 years. What will happen if i don’t settle or pay off?
4. Since cibil asks all info about us, it can also update the banks with my info. What do u say?
5. U also mentioned that a bank cannot follow up after 180 days, but icici guys are thretening my previous house owners even after 2 years. Is there Anything that i can do?
If i have to pay off my loans and credit card, some miracle should happen, and i don’t think it can ever happen?
Is there any solution?

Posted on March 16th, 2012

Manish Chauhan says:

Vijay

3. Settlement of loan is not a right thing, even if you SETTLE a loan (pay less than the exact, just to close the matter) , or dont pay , your name will be marked as SETTLED and you will not get loan for minimum of 7 years.

4. NO , CIBIL does not ask any info from you , it onyl gets data from Bank and it never asks banks to update their info . Its already Banks –> CIBIL and never CIBIL –> BANK .

5. I have mailed you on a mail . look at it .

Manish

Posted on March 16th, 2012

Manish Chauhan says:

Raj

Bad CIBIL score is a big issue . A bad CIBIL score will make sure you dont get loan from any bank, Now if you want to improve the path for that is not easy, you can only improve the score by taking a loan and pay it on time over 2-3 yrs. but now the issue if how do you get a loan ? So the answer is take a secured credit card or secured loan against a FD or property and then make timely payments for it for next 2-3 yrs . This is the only solution i Know

Manish

Posted on March 16th, 2012

Manish Chauhan says:

Raj

First thing is that you should apply for your score and check how much is it . Unless you get 750+ score, it will become very tough for you to get loan in future . All the past mistakes or sin which you have done will now come in your dreams and not let you sleep . You will have to settle all the money and only then you will get a clean chit from banks and on top of that for few months or 1-2 yrs you will have to show them that your repayment capacity is good .

Manish

Posted on March 16th, 2012

Manish Chauhan says:

Bhavin

No , other than loans nothing else is considered as of now , but in future , even the phone bills and other utility bills will be considered. As of now these credit reports are only used to decide for sanctioning loans , and if you are sure you are not going to take any loan , then its ok – but you never know life, at some point if you need any kind of loan , then at that time you might repent that why you didnt improve the score now .

Manish

Posted on March 16th, 2012

Manish Chauhan says:

Anthony

Might be some techincal glitch for temporary basis . It works – Try 2-3 times .

Manish

Posted on March 16th, 2012

Siva Mohan says:

Hi Manish,

I have submitted CIBIL form online and “Congratulations ! Your authentication was successful.” is the message. I haven’t uploaded (was never asked in the process) any attested photo copies of the required documents (identity and address proof). Should I be worried?

Thanks,
Siva Mohan

Posted on March 16th, 2012

Manish Chauhan says:

No , thats how it is , even for me it went through this, you dont need to upload anything ,the documents which you checked, will be needed only when the online authentication is not successful . Dont worry at all . the score is on the way to your email in next 2-3 days . Enjoy ! . Do let us know what was your score !

Posted on March 16th, 2012

Siva Mohan says:

Thank you for the quick reply Manish. :)

I never misused or delayed any CC payments. The only worrying thing I have is wrto my old (cancelled) HSBC credit card. I had moved to a new location (while was card was due to expire) and without any communication my credit card was renewed and I received a statement after 6 months with outstanding bill of 9k (Primary card membership fee, additional card annual fee, service charges and late payment charges). I spoke to customer care and found my card (renewed card which I never received) was blocked. Wrote an email to concerned authority and received couple of emails saying

“Please note that we have reversed the charges levied to your card account and zeroised the same on 18 February 2010. The zeroisation of your card account would be reflecting in the subsequent statement.”

“Our records reflect that the card has been invalidated with effect from
11 November 2009 and the outstanding balance on your card account as on
date is nil.”

Now, I want to check if this has affected my CIBIL report and I am planning to go for a home loan soon.

Appreciate any suggestion from you.

Thanks,
Siva Mohan

Posted on March 16th, 2012

Manish Chauhan says:

Siva

Yea renewal happens automatically and it must be clearly mentioned in the documents which you got in start . Check your CIBIL score so that you are very clear about the status .

Manish

Posted on March 16th, 2012

hanumant hrishikesh says:

my cibil score is 697,pls tell me wheter it is avearage,satisfactory and enable to me get home loan

Posted on March 16th, 2012

Manish Chauhan says:

Its below average , you need atleast 750+ . In 2011 88% of the loans sanctioned had a score of 750+

Posted on March 16th, 2012

Vijay says:

Thanks for the mail Manish. Will see what I can do.

Posted on March 16th, 2012

hanumant hrishikesh says:

this means i leave all hope to get loan in comimg 2-3 months

Posted on March 16th, 2012

Prasad says:

@Manish: Thanks for the info. If I remember correctly, the last time I applied for a CIBIL report a couple of years ago, I had to pay about Rs.100 or so. It was an offline process and it took almost 10 days to get the report. Even so, the current price of Rs.450 seems to be a lot on the higher side.
That said, I applied for my report today morning at about 8 am, and paid the amount through my credit card. A couple of hours ago, I find the report in my inbox. That was fast. :) I knew my credit record was good, and as expected, I have a score of 831. Good enough, I guess.

Posted on March 16th, 2012

Siva Mohan says:

Hi Manish,

Received my CIBIL score.. it’s 816 :)

Thanks for your suggestions and blog.. Learned, Implemented and guided many pals in financial planning.

Thanks,
Siva Mohan

Posted on March 16th, 2012

Bhavin says:

Thanks Manish for your prompt reply, By the way received my CIBIL score. Its 810. I wonder where the balance 90 gone!!!!!!!!!! :) is it because there are some 22 enquires for credit card and 3 enquires for Housing Loan against my name?

Posted on March 16th, 2012

Raj says:

Hi Manish,

This was a very helpful suggestion. I would get a copy of my CIBIL Report from the bank executive tomorrow.

I would be updating my score on this blog so that you could be in better positions to give me some suggestions as in what next…

I have a bounce of 8 cheques of bike ECS. and i am worried that would turn to be pretty low score.

Posted on March 16th, 2012

Raj says:

Hi Manish,

If in future i plan to take a home loan.

Now that i know i have a low score in CIBIL, i would want to go ahead with for home loan with my wife. She should have an excellent score and has never taken any loans in her entire life but the fact is, she do not earn a good salary and i do. So, will i be able to get a home loan if we share the loan on both of our names?

Will the bank take an average of both of our scores and provide us the loan?

Raj

Posted on March 16th, 2012

Manish Chauhan says:

No Raj

In that case the bank will not allow you to be co-applicant , because ultimately you are one of the person who is taking the loan. They dont do any average :) .

Posted on March 17th, 2012

Manish Chauhan says:

Bhavin

810 is good enough . Asking for 90 more is same as giving an ENGLISH exam without any mistakes and expecting 100/100 . That does not happen :) . 900 means you CAN NOT DEFAULT and its guarantee from GOD :)

Posted on March 17th, 2012

Manish Chauhan says:

Good to know that Siva :)

Posted on March 17th, 2012

Manish Chauhan says:

Prasad

831 is really a good score .. good one !

Posted on March 17th, 2012

Rakesh kumar sinha says:

I agree with you, manish. i also got the same in two days.

Posted on March 17th, 2012

Manish Chauhan says:

Raj

Sure .. let us know your score once you get it .

Posted on March 17th, 2012

Manish Chauhan says:

Good to hear that .. what was your score ?

Posted on March 17th, 2012

Ritesh govila says:

Hi All,

Could any one of you please tell me about default in education loan.

As i was unable to pay my education loan installment for 5 month due to i was jobless that time. But the Bank has declared my account NPA and asking for the 50000 rupee ( 5 emi * 10 ) that i was unable to pay to get my account regular but i dont have 50000 rupee and unable to pay my loan. I dont have good job.

Could you please tell me what action can bank take against me or what should i do .Thanks in advance
Ritesh govila

Posted on March 17th, 2012

Manish Chauhan says:

Rithesh

Was this education loan secured or non-secured ? Did bank take any gurantee ? Because if YES , then bank can take legal action to attach that property , but if there was no property attached, then they cant do anything legally , but they will mark you as defaulter and your credit report will be messed up , which will not let you get any kind of loans for years .

Posted on March 17th, 2012

Bhavin says:

:). Very true. I have read in your article how people can mis use one’s financial documents. With the help of Such kind of report we can at least see that if there is any misuse and we can take some steps before the big blow. Similarly the TRAI should also go with similar mechanism to find out the No. of SIM Cards with you, how many times you hv defualted to pay a post paid bills, landline bills etc.

Posted on March 17th, 2012

Sahil Bhatia says:

Hi Manish,

I applied for my CIBIL score on 2 March and yesterday I got a mail from them stating :-


Dear Sir,

We refer to your request to purchase your CIBIL TransUnion Score.

In this regard, we would like to inform you that we have processed your CIBIL Report request. However, we regret our inability to generate a score on your report due to the following reasons:

. Account information not available
. Your report has only enquires and account information not available
. The last date reported or date closed in your report is older than 24 months for all accounts
. Consumer is an ‘Authorized’ user for all the accounts in the report

In view of the same, we have processed refund of Rs 308/- (Cost of CIBIL TransUnion Score) on 16/03/2012 via Online Payment mode.

Your CIBIL Report is processed and will be despatched on 19/03/2012.

Thanking and assuring you of our best services.

Best Regards
Consumer Relations”

I provided all my details as mentioned in your article. Where did I go wrong ?

Should I follow-up with CIBIL on this or file for a score again ?

Waiting for your reply !

Thanks
Sahil

Posted on March 18th, 2012

Manish Chauhan says:

Sahil

You have a credit card or some kind of loan , right ? Because incase you dont have any loan/cc , then it might happen that there is no SCORE as such , its actually not good . You should own a credit card or something so that your score starts building !

Manish

Posted on March 18th, 2012

Manish Chauhan says:

Bhavin

That will happen very soon , its in talks already !

Posted on March 18th, 2012

Sahil Bhatia says:

Hi Manish,

Thanks for the reply !
I did had an education loan which I completed/paid up like 6 months ago.
Do you think this will count ? Do you think that their database is still not updated.
I am planning to go for a home loan soon.
Do you think that this might affect the home loan ?

Thanks
Sahil

Posted on March 19th, 2012

Neelam S says:

Hi MAnish

Got my credit score & its 857!!
i Belive thats a gud one…
I haven’t received the credit report on my mail id tho.
Is there anyway I can goto CIBIL website & get it?

Thanks

Posted on March 19th, 2012

Neelam S says:

Hey Manish

Got the mess checked with SBI & got it al sorted :)
wat had hpnd is d bank had taken PDCs from me until nov’10 & after the PDCs were over they did not intimate me for further payments.
Altho I was at fault for not realizing it, but SBI also agreed that this was a common issue from their side of not following through for payments after PDCs.
This guy I was dealing with at SBI was really vry helpful & guided me well.
I also asked him if he had updated my CIBIL record of default payment :-/
To which he told me he hadn’t :)..he said that why I called you to understand the problem before updating!
Now I ensure I make my EMI paymnt on the 1st of each month…w/o fail! :)

Thanks for this wonderful & informative site Manish!!..

Neelam

Posted on March 19th, 2012

Manish Chauhan says:

857 is the exceptional score , never heard about such a high one :) . WHy do you want to check it again when you know it , from where did you get this score ?

Posted on March 19th, 2012

Ravi says:

Hi Manish,

After getting the CIBIL report, I filed a dispute with them since a credit card was shown in my report that was never issued to me.

Yesterday, I got the following response from them:
——————————
We had done an in-depth analysis of the dispute raised by you and it was observed that the information pertaining to another individual’s credit report was inadvertently mixed with your report. We have immediately taken corrective action to separate the information.
——————————-

I had a sigh of relief. Thanks to your informative article I was able to take necessary actions to have my CIBIL report corrected.

Now, how can I know my revised CIBIL scores after this entry is removed. Do I have to again make a payment to get my revised score? Pls advise.

Regards,
Ravi

Posted on March 21st, 2012

Manish Chauhan says:

Ravi

Sadly you will have to again apply for your report and check it once again , but now wait for few weeks I would say , after 30 days reapply and again check the score ! .

Posted on March 21st, 2012

Anthony says:

Hi,

I would like to know whether Education loan has anything to do with Cibil Scores.

Regards,
Anthony

Posted on March 21st, 2012

Manish Chauhan says:

Anthony

All the loans have to do with CIBIL Score ! .

Posted on March 21st, 2012

Anthony says:

Hi,

Thanks for the Info. I really wonder how they allot a personal loan for me last month because i haven’t paid my education loan for the past six months. I’m trying to get the Cibil score(To see my Score), but site is not allowing me to do a Online payment. Let me try it again now.

Regards
Anthony.

Posted on March 21st, 2012

Manish Chauhan says:

Anthony

that means that they might have not updated to CIBIL about this, or even after updating your score is decent enough .

Posted on March 22nd, 2012

Sahil Bhatia says:

Hi Manish,
Thanks for the reply on your blog !
Yesterday I got a hard copy of the CIBIL score.
It said that my score was ‘NH’. The CIBIL report does say

A Score of “NA” or “NH” is not a bad thing at all. These mean one of the below:

a) You do not have a credit history or you do not have enough of a credit history to be scored, i.e. you are new to the credit system

b) You do not have any credit activity in the last couple of years

c) You have all add-on credit cards and have no credit exposure

It is important to note that while these Scores are not viewed negatively by a lender, some lenders’ credit policy prevents them from providing loans to an applicant with Scores of “NA” or “NH” (applicants with no credit track record). Hence, you may have better chances applying for a loan elsewhere.

I am just a little concerned since I am planning to go for a home loan soon.
Do you think that this might affect the home loan ? Has anyone seen a live example where a bank denied a loan due to this ?

Thanks

Sahil

Posted on March 25th, 2012

Manish Chauhan says:

Sahil

I am not sure if really someone was denied, but what you should do is search on net using keywords like “denied” “home” “loan” “cibil” “NH” “NA” . I am sure you will get something useful

Next question is , did you see your report in detail ? Your past loans must be there, are you not using your credit card , if you dont have one , please apply one and pay off the bills on time (make sure you have bills) . If you still have 6-8 months to apply for home loan, I am sure you can get a SCORE :)

Manish

Posted on March 26th, 2012

Sahil Bhatia says:

Hi Manish,

Thanks for the reply !
I will surely search the net for more information and I also think that there shouldn’t be any problem getting a Home loan.
I do not have a credit card and frankly speaking, don’t wish to have one. I did had an education loan (from PNB) which I completed/paid up like 6 months ago. I think I will get in touch with PNB and confirm with them if they updated CIBIL about my loan since it was not updated with them in the report.
All that was updated with them was a for a credit card inquiry (which I did not make with my bank i.e. citibank and they issued to me without my consent ).
Thanks again Manish !

Regards
Sahil

Posted on March 27th, 2012

pradeep says:

Hi Manish,
Recently I applied Cibil report and got score report , it was 766.
I used 2 credit cards and one personal loan, but those are setteled that time, Now i could see the status like RESTRUCTURED LOAN, POST (WO) SETTLED and WRITTEN-OFF in Score report.
So what is that meaning of statuses , How do i clear that statuses, Can you please tell me
Is there any chances to get Loans and Credit Cards now ?

Posted on March 27th, 2012

Manish Chauhan says:

Pradeep

As you have settled the accounts earliar , thats why these status are appearing , these are all negative points and will not help in future, better pay off all your unsettled accounts till date. http://www.jagoinvestor.com/2012/03/loan-settlement-hurts-cibil-report.html

Posted on March 28th, 2012

Manish Chauhan says:

Sahil

I think there will be issue . As you dont have a credit score, thats the main issue , a lot of banks need that you should be having a CREDIT SCORE , a number ..

So at the moment you dont have it , can you also check with Experian and Equifax about your score, it will cost a bit , but lets make sure that things are falling in place before you apply for home loan. If loan gets rejected for ANY reason, it will be a negative thing :(

Manish

Posted on March 28th, 2012

Vijay Kumar says:

Hi Dasarath

Are you sure??Bcoz I have kept my query before CITI customer care…they replied NO…

Posted on March 28th, 2012

Naveen Chawla says:

The issue is that majority of the people (even those with access to technology) do not have much knowledge about credit scores and how they work. This article does put into perspective the process of how to go about applying for the CIBIL scores. I also found this article http://www.moneyivy.com/blog/2012/02/cibil-scores-a-primer/ which talks about the importance of CIBIL score. Infact, this site has some really insightful articles as well. Thought it might be helpful for this article readers.
Naveen

Posted on March 29th, 2012

Manish Chauhan says:

Naveen

thanks for suggesting that article .

Posted on March 29th, 2012

Mujeeb says:

Hi Manish,
I got my cibil report and score within 1 days (applied on 28-03-2012 and got it on 29-03-2012) delivered to my email. My score is 825

Posted on March 29th, 2012

Arjun Mann says:

How this cibil score is validated what information is used by banks to access if anyone is defaulter or not

Posted on March 30th, 2012

Girish.jayasoorian says:

Applied for the CIBIL score online ..did not go through (was down to my older version of IE) neverthless as I had paid online ..went the normal route and CIBIL promptly couriered me the report ..My score was a 843 so am not complaining.

Posted on March 30th, 2012

hanumant hrishikesh says:

hi,
My cibil score is 698.I want to know how much time it require to improve my score.since last one year i used to pay mycredit cards bills in time and there is no others loan in my account

Posted on March 30th, 2012

Manish Chauhan says:

Did you make any mistake in your credit behaviour in last 2-3 yrs ? Because 698 is not a great score … it will get better with time , wait for 1 yr i would say !

Posted on March 31st, 2012

Manish Chauhan says:

Thats a great score Girish !

Posted on March 31st, 2012

Manish Chauhan says:

825 is a good score .. great !

Posted on March 31st, 2012

Kunal says:

Hi there,

In the past I had a dispute with ICICI Bank and they kind of messed up my CIBIL score. This was back in 2007. I was finally able to resolve this and my other loans but somehow they are not updated in my CIBIL score yet. What do I do to get this rectified as being in the 30% tax bracket, I am still not able to get a credit card. Kindly advise!

Posted on April 3rd, 2012

Manish Chauhan says:

Kunal

What exactly is the issue , the “dispute” was because of whose mistake/ignorance ? ICICI will update CIBIL only those things which is in his records . Please expand on what was the exact issue

Manish

Posted on April 3rd, 2012

Suhas says:

Have applied for report online, even though i hav no loans and just one CC, need to check how my score is as i know may be in future i will go for loans
hoping for a good score as i took my CC just last yr and payed dues correctly on time

Posted on April 3rd, 2012

Kunal says:

Manish,

I had taken an instant loan based on my savings a/c but the ICICI lady put someone else’s phone bill as the address proof and not the one that I had submitted. As a result there was a lien put on my account and I never could never use the loan which just sat in my a/c. They started calling me to pay the installments and I fought that you guys blocked my a/c and why should I pay if I did not use it. To cut the long story short…after I threatened a legal case with all the evidence, finally the collections people budged and they first removed the lien and then I simply wrote them a check to take the money back. Did not pay even a single penny as interest as I never used it. But those idiots never updated the CIBIL score and here I am sitting with a score of around 700 or so.

What do I do in this case as I simple got ripped because of ICICI’s fault and not mine. Thoughts ?

Posted on April 4th, 2012

prashant pareek says:

sir, i want to know my cibil report.. how to know.. my pan no is amlpp4028q and my dob is 16-07-1984…

Posted on April 5th, 2012

Suresh says:

Hi Manish,

I am one of the many readers of your wonderful blog and getting knowledge about personal finance through your informative articles.

I have got my CIBIL report yesterday and the score is 608, which is far below than the expected score. When I checked my report, it contains a credit card issued by JM Financials, which does nt belong to me and is in WRITE OFF state with pending due amount of 79.5K. When I called up the customer care of JM Financials, she verified the details and confirmed that name and addresses are not matching (His name is Suresh Kumarsan, my name is Suresh Kumar Telu), but date of birth is matching. She suggested me to check with HSBC customer care as JM Financials is a HSBC Bank Subsidiary. I couldnot reach HSBC on phone as the IVR is not directing me to representative without entering credit card number. The bank is not nearby to my residence and considering my working hours, it would take atleast 2 weeks to visit the branch. The report also contains 4 addresses, out of them 2 were in Haryana (I never stayed anywhere out of Hyderabad).

This is not the first time it happened to me. Previously when I applied for CIBIL report (that time it was 140/- online payment and CIBIL used to send a hard copy), that contains so many credit cards and loans from different banks which were never used by me. When I contacted the CIBIL, they told they are not held responsible for the info provided by the banks and directed me to check with the banks directly. It took me almost 2 months to get them cleared by following-up with all the banks and multiple visits to the branches. OMG thats a waste of MY TIME due to mistakes committed by someone else (banks here).

I am planning to take a home loan in couple of months and your article alerted me to check the CIBIL score again before applying for the loan. So my loan would definitely be at risk considering the current CIBIL score. I am bit confused now and pls suggest what I have to do to get rid of these repeated errors from the banks in my CIBIL report.

Thnx.
Suresh.

Posted on April 5th, 2012

Manish Chauhan says:

Suresh

CIBIL is correct here.. all they do is update the records as per BANK info , so here the bank is at fault . I think you can threaten the bank on why they messed up and it has caused severe time and mental agony , I think they will do the corrections fast due to this . So file a despute resolution with CIBIL stating the exact case http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

After that follow up with bank also and mail them along with a cc to RBI mail (just to threathen) . This should speed up the process . Can say anything else other than “bad luck” .

Posted on April 5th, 2012

Manish Chauhan says:

http://www.jagoinvestor.com/2011/12/get-cibil-score-online.html

Posted on April 5th, 2012

Manish Chauhan says:

Kunal

You are unlucky in that case , you need to check this with ICICI again and ask them to update CIBIL , if they dont agree , then you need to go to next level and go to banking ombudsman

Posted on April 6th, 2012

Manish Chauhan says:

Suhas

I am sure your score would be good

Posted on April 6th, 2012

Veman says:

I applied online and able to authenticate succesfully. The email with the score+CIR report was sent to me within 24 hours.

Posted on April 6th, 2012

Manish Chauhan says:

Great to hear that .. how much was score !

Posted on April 6th, 2012

RR says:

Manish,

Is CIBIL score confined to a range.. say 0 to 1000? You had mentioned that above 750 is very good and above 800 is superb. I am trying to understand the min and max score so that we can judge the level of our individual score.

Posted on April 9th, 2012

amarnath says:

U must have bad experience but thats not true. I have applied and got CIR report within 2 days.

Posted on April 9th, 2012

Manish Chauhan says:

the range is 300-900 .. more is better

Posted on April 10th, 2012

RR says:

Hi Manish,

I always wanted to check my score but postponed due to the paper work and the time it takes. Thanks for this article.

I ordered for my CIBIL report online and got the report within 24 hours. But was shocked to see the CIR data. It was completely messed up.
1. My credit card details are not listed. I hold ICICI card from more than 5 years and have excellent payment history. Instead some other bank credit card which I never applied is listed.
2. I took a consumer loan long back from Bajaj Finance and paid back all EMI on time through ECS. The loan status is closed… but the Current Balance has a big figure. What does that mean? Will this impact score?
3. I have an add on card with Citibank which I have never used. Though I am not the primary card holder, the loan and payment details are listed in my CIR. Will unused add-on card also impact?

Please clarify. I am now trying to read your “How to Resolve mistakes in your CIBIL credit report?” article.

Posted on April 11th, 2012

vivek says:

do u really wanna c ur cibil…
y?
not much u can do regarding this.
if u r looser since birth…
u will b the same with poor cibil.
if u hav done well in past…
u wil definitely b good at things with good cibil.
then
y 2 check ur cibil
n get registered…

Posted on April 12th, 2012

MAHENDRA KUMAR CHEJARLA says:

Dear Sir,

I have cleared my sbi credit card outstanding long back. recently again they forced me to pay the outstanding amount. finally they agreed for Rs.35000/- as a settlement amount. i have cleared it on 26.03.2012. Npw i have applied for a loan in HDFC BANK. They said that, my score in cibil is 6 presently. I don’t have amy outstanding at present. Please look in to and see that my credit score is more tham 7.

Thanks & regards

Mahendra Kumar. Chejarla

Posted on April 14th, 2012

ketan says:

Hi Manish
I got CIBIL score as 730. I had settled my credit card account & also settled a DD given against the cc ac. so two different settlements on same card. my on going loan are personal loan, home loan & consumer loan. of these loan i had bounces in the past but since last 6 months i am paying regularly & there are not any dues.
now i want to apply for vehicle loan. will i get it.
also do the banks get the report in the same format as I got?
does the settled amount of cc is disclosed to the other banks?
If I am ready to pay balance dues of cc to ABN Amro bank will they agrree upon now after settlement & clear my acount as closed in cibil.
also there is one line mentioned as exclusion codes: one or more accounts with suit filed status in past 24 months. pls explain the meaning

Posted on April 16th, 2012

ketan says:

one more question:
after availing any loan does the score goes down?
what should be the time gap inbetween availing two loans so that score remains high?
also whether the two sttlements of cc which I did will permanently affect my score?
does the foreclosure improves score? should I go for foreclosure of my all the loans to avail the vehicle loan. pls guide

Posted on April 16th, 2012

Ashutosh says:

Dear Manish,
Thanks a lot for such a nice post. I started working in Delhi from July 2009 and that time I was not aware about the CIBIL scores. As you are aware that various email comes to our email (from different banks) to apply online for a credit card (with some rewards attached with that). I fell in that trap and applied for many cards (even multiple times). However, I could not get a credit card at that time (I was told that the area where I live is considered as a negative area).
I got my credit card approved from SBI and HDFC banks simultaneously when I shifted to a new location and I am using these cards for about 16 months. Recently, I have taken two more cards from Citi Bank and Kotak Mahindra Banks also (3 months back). I have never made default in any payment, however, my uses are plenty high in some months (There was a marriage in my home so I used CC heavily, however, I payed all the dues in time).
Recently, I applied for my CIBIL score through online mode. I received my score next day, which is 769. I want to know that whether, it is a good score or not. Moreover, I found many queries (that I made for a credit card even before sanction of the cards). I am also thinking to close my SBI card after clearing all dues. How will it affect my CIBIL report??
I want to maintain a good credit score. Can you please suggest me what should I do now??

Posted on April 17th, 2012

Manish Chauhan says:

Ashutosh

769 is a good score .. but 800+ is really a good one and desired.. Closing the credit cards is not going to do anything in improvement of score! . A better think would be to just make sure your credit behaviour is better in future !

Posted on April 17th, 2012

Manish Chauhan says:

Ketan

Availing the loan will not affect the score. . it the repayment history which will affect
The time gap should be at least 6 months
Settlement will affect , but not permanently, but atleast 7 yrs
No , forclosure will not improve the score ..

Posted on April 17th, 2012

Manish Chauhan says:

Mahendra

DId you “settle” your loan outstanding ? If thats the case, it would be reported in the CIBIL and is negative ,you will have to first clear all the loan outstanding !

Posted on April 17th, 2012

ketan says:

hi manish
Hi Manish
I got CIBIL score as 730. I had settled my credit card account & also settled a DD given against the cc ac. so two different settlements on same card. my on going loan are personal loan, home loan & consumer loan. of these loan i had bounces in the past but since last 6 months i am paying regularly & there are not any dues.
now i want to apply for vehicle loan. will i get it.
also do the banks get the report in the same format as I got?
does the settled amount of cc is disclosed to the other banks?
If I am ready to pay balance dues of cc to ABN Amro bank will they agrree upon now after settlement & clear my acount as closed in cibil.
also there is one line mentioned as exclusion codes: one or more accounts with suit filed status in past 24 months. pls explain the meaning

Reply

Posted on April 17th, 2012

Manish Chauhan says:

Ketan

730 is not a great score . it should be atleast 750+ and ideally 800+ should be targetted .. you might face issues while getting the loan . make sure that all the future payments are done on time .. The settlements done earliar are negative points and might have some hand in low score !

Posted on April 17th, 2012

Manish Chauhan says:

Vivek

What is the conclusion of your comment ?

Posted on April 17th, 2012

Manish Chauhan says:

RR

Good .. in that case you must have come to know that you should check with your banks and ask them to update your records with CIBIL , also raise a dispute resolution with CIBIL and them to cross verify with banks on this !

Manish

Posted on April 17th, 2012

Ram says:

Hi Manish, seeing your line “I will apply soon”, realised that I was one of those.
Finally applied now :)..Keep the good work going..

Posted on April 22nd, 2012

Manish Chauhan says:

Great .. you should be able to get a score very soon in your email , do share how much was your score

Posted on April 23rd, 2012

Arup says:

I was in the process of applying for my online CIBIL report and completed & submitted the form and then made payment online from my bank account and a CIBIL Registration no.got generated. The amount got debited from my bank account but neither any authentication questions were asked, nor any payment confirmation screen was displayed. Rather some error screen got displayed.
Am apprehensive whether the application has been submitted/ report will be issued.
Kindly advise.

Posted on April 23rd, 2012

Manish Chauhan says:

Arup

DOnt worry much on this .. If the amount has been debited from your account, then just call customer care and they will help you on this

Posted on April 23rd, 2012

Neelam S. says:

Hi Manish
My company deposited my TDS on incorrect PAN number since I joined them in Jan 2011 & thus it dint reflect in my Form 26AS. Now that I have received a letter from IT dept. claimin interest u/s 234 A B C
can I claim the interest amount from the company?

Thanks
Neelam

Posted on April 23rd, 2012

Manish Chauhan says:

Neelam

I really doubt they will give it to you . Its a manual error and they will just say sorry ! , but they should be giving you the money if you had given a correct PAN to them and they made a mistake , but if you gave them incorrect PAN , then they are bound to give it to you , contact your companies finance department

Posted on April 23rd, 2012

Insoluble Solutions says:

Citibank Rewards has sunset now AFAIK; you can no longer get the 2% cashback as reward points. It was the most amazing card ever to have been in the market.

ICICI does have a measly rewards program. In fact, the Signature and Classic card reward points is same; you earn 2 points per 100 spends irrespective. Doesn’t make any sense!

PAYBACK need to improve their customer service as well as their website. You can barely login there and their points tally is absolutely crap. They have their own transaction ids which don’t correlate to your actual transaction id. It’s a pain to ensure that you are receiving all the points that you should.

Posted on April 26th, 2012

George says:

Hi Manish,

Thanks for the wonderful post and the blog. After reading your post I applied for CIBIL score and some how managed to authenticate online. I got the score in less than 48 hours. The score is 837. Now the real fun part is the report is full of errors starting from my name. I don’t use my initials but the report mentions my initials. Wrong phone numbers, Address etc. I have raised an online dispute now.

The report gave me a history of number of credit cards I used. There are total 8 credit cards, one personal loan (closed) and a home loan (ongoing) mentioned in the report. Out of 8 cards, currently I am using 2 cards and all others are closed after paying outstanding amount. One ABC credit card shows INR50 as balance but status is closed.
Actually, two years before I had got a call from a number from Delhi saying that I have a huge outstanding on one of ABC card. He gave me the correct credit card no, my personal credentials, employer details etc. He said the out standing is Rs.1,16000 or so. I was sure that I never used the card to this extend. He even suggested to go for settlement after paying Rs.25000. I asked him to send me all transaction details bu e-mail and if I used the card I will pay the amount. But he never replied. I am sure he might have got my details from ABC bank itself.

Later I wrote a mail to SBI stating this incident. But did not get any reply except the auto responder. Six months later I fowarded the mail to ABC card’s nodal officer and got an apology mail and said that there is no outstanding on that card.

I wanted to see whether the above said transaction is reflecting in my CIBIL but thankfully it is not.

About CIBIL as a whole I feel there are lots of scope for improvement. The website reminds me of IRCTC website. After I made the payment and authentication, there was a message saying that payment receipt is mailed to my email ID. But that mail never came. But the report came before 48 hours. Now I have raised the dispute but again there is no e-mail confirmation.

Hope they will correct the wrong data very soon..

Posted on April 26th, 2012

Manish Chauhan says:

George

Thanks for sharing your experience .. I suggest enquiring about that Rs 50 outstanding also and close it if they ask you to pay . Always make sure no amount is mentioned as outstanding in your report . Keep us updated on what happened !

Posted on April 26th, 2012

Raj says:

Hi Manish Ji.
I need to know one thing. During some crisis I did 3 credit cards settlement and one personal loan settlements and some times few home loan EMI’s are over due. I came to know about my CIBIL score while Applied for one more personal loan it was 435 (The loan got rejected obviously)
I want to know is there any way to bring back CIBIl score normal Please guide me .

Posted on May 4th, 2012

neelz says:

I got a sms on my mob & later eve got a mail from CIBIL..cool isn’t it!! :)
Manish, just wanted to know from you if you could advice or help on any matters related to fraud by developers. I am at a receiving end of a hopeless developer who is blatently duping customers & is taking the innocent common man for a ride since he knows he has nothing to fear due to his political connections. Want to teach him a lesson of his life.
Pls guide on using the consumer distress redressal forum.
Thanks
Neelam

Posted on May 4th, 2012

Manish Chauhan says:

Neelz

Sadly , there are no regulations , but there are some solutions, better talk on the forum about this point : http://www.jagoinvestor.com/forum

Posted on May 4th, 2012

Manish Chauhan says:

Raj

I had written about improving cibil score here : http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on May 4th, 2012

Rajesh says:

Hi Manish,

Thanks a lot for your good article.

I have applied my CIBIL score via Online authentication method .I got my score very next day to my email and my score is 799.But i Have some queries ,In Cibil report it shows only my current HDFC credit card details only.I had an Home loan(Taken on 2008) with PSU bank and closed it last month and also I Had an Credit card(Not closed Properly in 2004) &Personal Loan(Closed) in the year 2005 with a Private bank.Except my Present credit card details with HDFC bank ,rest all details are not captured in my CIBIL report..This means my CIBIL report is not updated properly or those banks haven’t updated my details with CIBIL?..I have plans to take a Home loan next month..Is there will be any issue to my new Home loan? Please share your thoughts on this..

Thanks
Rajesh

Posted on May 6th, 2012

Manish Chauhan says:

Rajesh

that means that the banks have not updated CIBIL about it , It happens at times and you should contact the banks for this .

Also you never know what happens to your credit score if you ask those banks to update those things , if most of the things are negative , then it might impact negatively !

Posted on May 8th, 2012

shourya says:

i applied online and got score of 847 within 36 hrs in email///

Posted on May 8th, 2012

shourya says:

thanks users for ur valuable comments and help!!!

Posted on May 8th, 2012

Sharad Gupta says:

I applied for CIBIL score and got as 803, it is sufficient to have a home loan…..i do not have any type of loan issued to me currently and there is no default on any of the credit card for last 5 years……..

Posted on May 15th, 2012

Hanuma reddy says:

hHi,
received credit card due Rs.112000.I was told that I have booked hotel in Jan2008 Rs.4500 and accumulated amount is Rs.112000.I never got cerdit card statment and last minth only I received the statement.Now the Bank has come to settlement mode and if I will pay Rs.10000 they will settle the total amount.Is there any problem in CIBIL if i settle instead of closing.

regards,
mhreddy

Posted on May 15th, 2012

Manish Chauhan says:

Hanuma

Yes it will hurt : http://www.jagoinvestor.com/2012/03/loan-settlement-hurts-cibil-report.html

Posted on May 15th, 2012

Manish Chauhan says:

Check your cibil report , does it have any remark ? 803 is a good score !

Posted on May 15th, 2012

Sharad Gupta says:

I cannot find any remark…..however what you specifically mean by remark…what should i look for

Posted on May 15th, 2012

Manish Chauhan says:

I am talking about “settled” or “write off” remark . I assume that your credit history is flawless .. In which case you are clean and then you dont need to worry much

Posted on May 15th, 2012

Sharad Gupta says:

No there is no such remark anywhere in the CIBIL report as “settled” or “write off remark”

Posted on May 16th, 2012

Vikas Singh says:

Hi Manish,

Thanks for this healthy piece of information.
I am in due process of applying my CIBIL report but in the mean time I have a query.
I took a credit card in 2007, and I was making regular payments for my purchases, but some 3 months later I got the statement that a health insurance policy was imposed on me and I need to pay nearly 11000 for the same.
I raised the complaint regarding this illegitimate entry to the bank and choose not to pay for it.
I went abroad for a year and didn’t pursue the case subsequently.
Since last 5 years, I have used 3 credit cards and never defaulted even once.
In these cases, where a consumer choose not make payment for illegitimate transaction but maintains a healthy payment history, how these cases are viewed by other banks? I am very sure my score won’t be high because of that issue but is the nature of default is mentioned in the CIBIL report?
I hope CIBIL don’t blindly looks from Banks perspective.

Profound Regards,
Vikas

Posted on May 16th, 2012

Manish Chauhan says:

Vikas

Sadly in your case , there would be remark of this . Most probably the CIBIL report might have late payments or no payments or worse “written off” if bank has declared that you are a bad customer and it wont be able to get anything back from you .

Now coming to point . The health insurance policy was issued to you , Was it part of the documents you signed ? Or was it ever mentioned to you over phone (telemarketing) ? That might be the case.

Pursue it soon and settle this case .

Posted on May 16th, 2012

Manish Chauhan says:

Ok , then you are safe for now .. apply for the loan and have your fingers crossed .

Posted on May 16th, 2012

Ratankumar says:

Hi manish
I had applied for my cibil score and got it and saw the details, that i have 3 Written off status and one settled status. i spoke to bankers and paid the remaining amounts and took the NOC also. After this I spoke to CIBIL and check all my statuses are cleared and iam fine now. But my score was 563 before clearing my debts with banks and now its 611 only. for applying any loans or cards they are looking for atleast 750 points. So how can I increase my score. I am looking for a home loan now. can you please suggest me in this case to get the home loan?

Thanks
Ratan

Posted on May 18th, 2012

Manish Chauhan says:

Only with time when you pay your dues on time, it will take your score up , see http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on May 19th, 2012

Naveen says:

Hi Manish,

I have heard that each time some financial institution checks your credit score its like a bad remark on your score overall. Is that true and does the same applies if i try to check the cibil score myself ?

Posted on May 21st, 2012

Sridhar says:

Hi Manish,

I had maintained two credit cards (say Card1 and Card2) of ICICI from 2007 till 2009.

Card1 is in Cancelled state due to irregular payments (as per customer care) from 2009. Around 48K amount was deducted from my savings account (this is also an ICICI a/c) in May 2009 towards credit card payments and I had personally visited the settlement department in Hyderabad to “cancel” the creditcard, by then the Card1 was already in “Cancelled” state. There was certain amount (around 10K) which I did not pay on that card1. I didn’t even take any settlement letter from the bank authorities during that time. Recently i had applied for a credit card and it got rejected.
I had checked with ICICI customer care on card1 and they said there is no settlement done on that card and also there is no amount that I need to pay further on it as all the amount was already cleared on it.
Will I get all the details of my credit report from CIBIL and all the payments pending/done on the credit card? If I pay the amount which is pending on the credit card, how longer will it take to get a good credit scoring report?

Card2: This card is also in “permanently blocked’ state due to irregular payment.
I realized the need for good CIBIL report very lately; I had approached the customer care to find the amounts I need to pay. It’s almost 36K on card2, I started paying the amount regularly from last 3 months in small chunks and its 24K pending on it and I will pay the entire amount within next 5 months.
There was never a settlement done on this card, so how badly this late payment will affect my credit score and now after clearing the entire amount how much time will it takes to get a better credit score.

Also, i had seen from your previous replies regarding improving better score by applying for a secured credit card or secured loan against FD or property. What is a secured credit card(which banks are offering these). If we pay the amounts regualrly on these what are the chances of getting a good score and the amount of time it takes.

Regards,
Sridhar

Regards,
Sridhar

Posted on May 22nd, 2012

Manish Chauhan says:

Sridhar

You should have first applied for your credit score/report and then made this comment . First check your report and see the remarks , It would clearly be written what is the status updated with CIBIL by the banks . Mostly card1 will not have any status or at best would be CLOSED (after all the payments). Card2 might be there but as the settlement is not done, the status would be pending payments etc .

But the bad payment history would have taken your score to very low levels , I expect it to be less than 600 , but at times we have seen that scores are not that bad. You cant be sure on this unless you check it .

Secured credit cards are generally given by any bank against the FD or some deposit . Check with ICICI also ! , check your report and then come back again . Note that just repaying the dues will not move your score. there has to be consistent payments record for that , which can be achieved through secured credit card only .

Posted on May 22nd, 2012

Manish Chauhan says:

No , this is not true .. your remark get bad only when you enquire for new Loans especially when you are in bad state . Else nothing is bad like that

Posted on May 22nd, 2012

Sridhar says:

Hi Manish,

I had my creidt score 583. Card1 status is ‘Settled’. I had checked with the ICICI bank customer care regarding the waiver amount i recevied during settlement and it was only around 4k. They said if I pay that amount they will remove the ‘Settled’ status(some credit builder program)

On Card2, no status has been mentioned and customer care said its still payment pending. as i mentioned in previous comment i had already started paying on this card.

Now iam ready to pay all the pending amount on both the cards, what are the chances of improving my score in future, do you suggest me to go for secured credit cards and improve credit rating. i may not require any loan in next 2 years, but will i ever get any future loans and how long it may take for getting good score.

Posted on May 23rd, 2012

Manish Chauhan says:

Sridhar

You you have chances of getting loans in future , but you need to correct things first . Pay off that 4k for card1 and ask ICICI to update CIBIL on that . Pay off card2 first , but dont close it down , as you already have that card2 active you can use it . Please use it properly each month and make some bills (obviously spend what you really have to) and pay off the money on time, over 2 yrs , you should have a good score overall .

Manish

Posted on May 23rd, 2012

Pankaj kumar says:

HI Manish,

recently i applied in one bank for loan and i come to know that my cibil score is -1 and still they are ready to give me the loan . Are they saying true..
What is the meaning of -1 score…

Posted on May 25th, 2012

Manish Chauhan says:

-1 means you dont have enough credit history to find out a score .. thats ok

Posted on May 26th, 2012

ved prakash gupta says:

hello sir
My cibil score is 528 ..I want car loan in hdfc bank …but bank financer is told me your two earlier a\c’s are settled or writeoff…so what i do to apply my car loan in any bank..

Posted on May 29th, 2012

Balasubramaniam says:

Hi Manish,
I have couple of questions
1. Will My father bad credit history will affect mine?
2. If you have 1 or 2 credit cards will it affect my Credit Score?
3. Having Credit card will improve my Credit score?

Posted on May 30th, 2012

Manish Chauhan says:

1. No
2. Affect means ? If you pay your bills in FULL on time, then it will help you ,else it will go against you
3. Yes, if you pay on time and in FULL

Posted on May 31st, 2012

Roberto el Sandriano says:

Hi Manish,

I had applied for a housing loan sometime back. The agent came back to me after few days and told me that I wasn’t eligible for the same because I had defaulted a loan sometime. When I told him that I hadn’t defaulted on any loan, he showed me a report from CIBIL which stated that I had defaulted on my vehicle loan. When I checked the report, it was obvious that CIBIL had updated their records only till a certain date and claimed that I was a defaulter. The fact of the matter is CIBIL had failed to take notice of all my payments made against the loan, none of which was defaulted. Given this case, I am not sure how can anyone judge someone’s credit worthy using CIBIL produced credit report when CIBIL’s data itself is questionable. I do not understand how can bank’s/NBFC’s go by CIBIL’s word when their mechanism of data collection and verification is questionable. Coming back to my case, I had produced a payment details and a NOC against vehicle loan from the organization that I had taken loan which settled the case. Couldn’t stop wondering that CIBIL is a bottleneck rather than an enabler?
If CIBIL claims to be a watchdog on someone’s credit worthiness, they should be ready to face law suits if they produce wrong reports.

Regards,
Roberto

Posted on May 31st, 2012

Manish Chauhan says:

Roberto

I cant not say on behalf of any org nor can I blame anyone , but here is what I understand . CIBIL is not a watch dog . It updates the info which a bank gives . So in your case, the bank has not updated anything from their side about you after a certain date , CIBIL can only wait that a bank tells them about some thing , in your case, you should ask bank why they have not updated anything in CIBIL after a certain date , thats the bank job .

Manish

Posted on June 1st, 2012

suri says:

Hello Manish,

Posted on June 4th, 2012

suresh says:

Hi Manish,

I need your suggestion and clarification on my problem
Problem:

2007: I have two ICICI credits cards maintain properly from 2009 onwards I stopped payment for two cards out standing.
CBIL score: 550

2011, Nov: I have paid all the out standing amount( including their what so charges) and closed.
My question: when will my CBIL score will get updated and what is expected score after paying all the dues.

Clarification: one of friend told me that if we checked CBIL frequently the score will goes down, please clarify.

Please help me to get answer

Regards
Suresh

Posted on June 4th, 2012

Manish Chauhan says:

Suresh

Note that CIBIL score will not have much impact of this payment , this payment will just help you get your report clean , which is very important . Now you will have to show some kind of payment history by getting a credit card , other wise it will be very tough that it goes up

Posted on June 4th, 2012

Vinayaka says:

Hello Manish

Good morning. Hope you are well.

First of all, I would like to appreciate for all the details given by you for all the people who have had doubts. Thank you very much!

It would be real helpful if you could give suggestion to my question(s):

a. I had a HSBC and Axis Bank Credit cards. I had made few payments regularly and I had closed both as a settlement after not paying them for few more months.
b. I had taken personal loan from Axisbank, which I had fully paid, as a fore-closure.
c. I had taken car loan from HDFC, which I had fully paid, as a fore-closure.
d. I had taken a top-up loan from HDFC bank, with reference to car-loan, which I had previously. I had fully paid as a fore-closure.

I have the closure copy from the bank for all the above credit cards and / or personal loans.

Few months back, I got few calls from bank / marketing agency asking for credit cards / personal loan. Even though, I did not wanted it, I had applied just for the sake of knowing, if I get them or not. Knowing the fact that I had closed the credit cards / personal loans and maybe, my name would be in CIBIL. As you may have guessed it right, I did not get any.

I have applied for the CIBIL score online today and I am yet to get the score by email or mail.

My question is:

a. If I had made the all the payment either by settlement (in case of credit card) or fore-closure (in case of personal loan / car loan) and if it has few of check bounce (loan), will that affect CIBIL score or would the bank representatives clear my name as default ?

Thanks much!
Vinayaka

Posted on June 6th, 2012

zaffer says:

Hi Manish,

My name is zaffer,i am from chennai. I have applied for some loans in the past where it got rejected by few banks. I applied for the cibil report now,where i got a cibil score of just 604. It is becos i defaulted paying a credit card from HDFC since 2008. The outstanding mentioned amount there is 23,990. If i pay that amont in a single shot to them,is it possible for the score to go high and approx if all transactions i make is smooth and good,how long will it take for me to reach a good cibil score and i could avail any sort of loans or financial aids. Please help me in this issue,what could be done. If i repay it now,and after 6 months if the score becomes good, wil banks provide loans for me or they will reject becos of my default.

Alos i want to ask, the status there menioned is written off. If i repay the amoun,what status will it be updated. they are saying.they will give me the NOC to me after clearing my dues.

Even if not in the near future, will i be able to avail any loans in the future say after 1 or 2 yrs ,if my transcations are good and without default.

Thanks in advance,
Zaffer

Posted on June 6th, 2012

Suresh says:

Dear Sir,

A week back I got call from Ahmadabad, it looked like the cell no and that guy claimed that he is calling from CIBIL, and he asked the balance amount of rs.19000 which he said is pending in ICICI credit, When I asked him, ok I will pay the amount pls send me the letter so that I know the exact status, but that guy started shouting me saying that he can not provide all those details, but if within one hour If I do not pay, he will black list my name in cibil.

I just want to know that does CIBIL call the customer for the recovery of the banks money? Pls help me on this.

Posted on June 6th, 2012

Manish Chauhan says:

No , it is a fraud call . CIBIL does not a call like this to anyone

Posted on June 6th, 2012

Manish Chauhan says:

You need to pay off the outstanding, that is the first step , but that will not take your score up a lot , for tht you will have to keep showing your repayment capability for 8-10 months .

In some years when your score goes up and your report is clean, then you can get a loan

Posted on June 6th, 2012

Manish Chauhan says:

Obviously , you are a very bad customer from CIBIL point of view .

SETTLEMENT is a negative thing, it shows you were not able to pay it and hence you will see a remark of “SETTLED” in your credit report . Also if there was any loan forclosure means , banks tried to recover the money from you when you were not paying , that would also affect your score .

So take corrective measures else in future you will not get any loan

Manish

Posted on June 6th, 2012

Vinayaka says:

No, Foreclosure of all loans made as a full amount by person. It’s like, instead of waiting for the loan period to get completed, I made the full payment before 6 -8 months.

Can you guide me how to take corrective measures? Is that I need to pay all the remaining amount for the ‘settled’ credit ?

Posted on June 7th, 2012

ravi says:

Dear Manish,

Can you please guide me that for someone who does not have any credit history, is it an advantage or a disadvantage in CIBIL? Like, say, a person just got a new PAN Card made, and after 2-3 months, applied for a Credit Card(citibank), but the bank expressed its inability to issue the card. I am perplexed, as to what can be the reason for this? Then I applied for my CIBIL score, and got the message that my authentication is not possible. On asking Customer Care, the guy told me that I may not have any credit score at all, thats why authentication failed. Ia m unable to understand that in this way, a person will never be able to apply for his first loan ever, because CIBIL won’t have his score generated, and banks’ policy would not allow them to give loan to a fresher! Its a vicious circle!

Dear Manish, if possible, can I have your number also, would like to have a discussion with you on some matters for general knowledge, I am seeing the good work being done by you on this forum, and would like to talk to you. Please help!

Posted on June 7th, 2012

SURESH says:

Dear Sir,

Thanks for your reply.. Is there any way to complain this sort of fraud anywhere, so that they stop calling?

Thanks once again for your help.

Regards
Suresh

Posted on June 7th, 2012

Vinayaka says:

Hello Manish

I received the CIBIL report and my score is 841. However, for one credit card, I have remark as “Settled”

There are also few enquiries I made to bank on credit card / loans in the past (3 years ago) and it also appears in the report.

Would the score of 841 help in getting me any future home loans ? Please let me know your thoughts.

Thanks
Vinayaka

Posted on June 7th, 2012

Manish Chauhan says:

Vinayaka

You have a problem . Even though 841 score is excellent . The report contains a card as “settled” and that is a big issue . How much was the settled amount ? How much less did you pay , was it a very big amount ? Because the bank will see the report and might just reject your application based on that “settled” remark , better not apply for any loan without working on it , because if you still apply and some bank rejects it , that point will also go in report and it will add to further negativeness .

Check with your credit card company what you can do about it and in which case they will “update” the CIBIL about it ?

Posted on June 7th, 2012

Manish Chauhan says:

The problem is that its not a centralised fraud , its distributed and a lot of peopel are doing it , you can always report it to police

Posted on June 7th, 2012

Manish Chauhan says:

Ravi

Yes ,a person not having any loan history will not have a CIBIL score . However in your case , the bank must have rejected your application because of other things like low income , risky job etc or because you are a fresher ..

You can ask your question on our forum : http://www.jagoinvestor.com/forum/

Posted on June 7th, 2012

Manish Chauhan says:

Here “settled” means you paid LESS than the outstanding and closed the matter . That is NEGATIVE THing , its reported to CIBIL , its very hard to correct it now , contact the bank and tell them you will pay the outstanding amount if they will update it as CLOSED to CIBIL after payment

Posted on June 7th, 2012

Vinayaka says:

I had made payment of Rs 43K, out of Rs 85K (Including late payment / service charge / tax etc). The credit limit given was Rs 52K.

Posted on June 8th, 2012

VIVEK SONI says:

I got my CBIL score 835.

Please provide me the details whether I can get credit card in future or not?
Previously I settled against SBI/HDFC/ICICI Credit card.

Posted on June 8th, 2012

Manish Chauhan says:

Settlement is a bad thing , it can block your getting credit card , thats the only issue , credit score is secondary !

Posted on June 9th, 2012

Manish Chauhan says:

In that case your credit report would contain “SETTLED” as the remarks !

Posted on June 9th, 2012

Suresh says:

Dear Sir,

I had taken card 10 years back and I defaulted in payment. Later I changed My job, and my address changed and I do not know what happened, because no one called me after that. after that 2 years back I applied for Home loan and it got sanctioned, and I am paying the installement regularily. But recently, I went to purchase the Fridge and my loan got declined as they mentioned that you are black listed in Cibil.
Now I would like to clear my old credit card dues, what I am thinking if I go to the bank and ask for the dues , they may add on lot of intrest and this may lead me to unable to pay the money. In this case pls advise your suggetions and guideline so that I can clear the credit card dues as well cibil report.

Regards
Suresh

Posted on June 9th, 2012

saroj says:

Hi, I have taken a personal loan apprx 5 yrs back and had been paying the EMIs through the bank and it was a salary a/c one. after 1 yr, I had to move on with other opportunity and so does the a/c got closed all of a suddent. I thought to update my new bank a/c No with for Loan EMI deduction but got a call from one of the agents from the bank @ kolkata and he wanted to collect the EMI and stated he would keep coming month on month, post 8-10 month he stopped coming.
All this while, once I found one of the installment of the loan got dedcuted from my another ICICI a/c and it happened twice, all of a sudden this was also stopped and later there’s a mail sent for the due amount, to which I reacted and have paid off the rest of the amount @ one go and have received NOC from the bank. But still I found my name on CIBIL. Do I have a case to get off my name.

Saroj

Posted on June 10th, 2012

Manish Chauhan says:

Saroj

What is the status of the loan in CIBIL , is it written off or SETTLED , if yes then you first enquire why it happened when you have already paid all the amount .

Posted on June 10th, 2012

Manish Chauhan says:

Suresh

No matter what you will have to pay the final dues with added interest . If you dont do that it will be reported to CIBIL no matter what you do . There is no escape to this as far as I know and understand

Posted on June 10th, 2012

Senthil says:

Dear Manish,

I’m using for credit card last 4yrs. I’m paying my due perfectly.I had one personel loan and that had been closed. Presently i’m having one personel from HDFC bank, that is also i’m paying all my EMI ‘s correctly. Now i have applied for one more personel loan from AXIS bank. Due to some wrong documents my application was rejected.

Now my question is, after 2 months i’m going to abroad for my higher studies, that loan rejection will affect my visa process???

Please give me information regarding my doubts as soon as possible.

Posted on June 12th, 2012

Manish Chauhan says:

What is that “wrong” documents ? Are you talking about CIBIL score ? Did your loan rejection happened due to CIBIL . if that is true , then you are in trouble .. because seems like your CIBIL has some remark which probably is not true .. banks might have not updated some info or mistakenly updated some wrong info which is now affecting you . get in touch with bank and CIBIL both and raise a dispute resolution : http://www.jagoinvestor.com/2012/01/saving-account-number-portability-is-it-needed.html

Posted on June 12th, 2012

NAINIL BHATT says:

Dear sir,

I want to buy a bike, but bank didn’t senction my loan. they told me that some amount is pending for payment from my side. but i didn’t find anything pending amount for any thing.

How to resolve this problem?

nainil

Posted on June 14th, 2012

Nitin Nimbalkar says:

Hi Manish, Got my score yesterday. I dont believe but its 873!!!!

I had a home loan taken in July 2006 of Rs. 6,15,000. I paid out all EMI (also through prepayments) couple of months back. Took another home loan in August 2010 of Rs. 30,25,000. This loan is still being paid.Had a car loan on my name worth 2,50,000. Not a big fan of credit cards….

Posted on June 15th, 2012

Manish Chauhan says:

This must be because you have all the SUCURED loans and you are not defaulting !

Posted on June 15th, 2012

Manish Chauhan says:

First check your CIBIL Report , what does it say !

Posted on June 15th, 2012

William says:

Hello friends, I have a query and interesting situation here to clear myself. I have a credit card with a Bank to whom i have given a wrong Date of Birth: I have changed my address too few months back from where i was at the time of card reception.They don’t have my PAN number and Passport number too. So my question is, whether these card details will map to me if i check using my PAN card and passport. And later,if i apply for a loan in another bank will they able to find that i have used a Credit card?

Posted on June 18th, 2012

Manish Chauhan says:

William

Most yes .. there can be other details like your name , address , etc . Based on that there is higher chances that you can be traced . But if you dont, it would be good for you . obviously there are chances of escaping out !

Posted on June 18th, 2012

William says:

Thanks for the Quick response!! I have applied for the CIBIL report online and waiting for the Report. Maybe i will update my Fate(i mean CIR scor :-)) here.

Posted on June 18th, 2012

Rakesh says:

Hi Manish,
Please find my Problem background:
I had ICICI Credit card due till last week and i have done Full and Final payment of the same on 3 days back.I am waiting for the No Due certificate and requested to updated CIBIL history in 60 days.I hopes that they will update the creidt history in 60 days. I have a personal loan also I from ICICI. I am planning to do the Full and Final payment for the same on 4 days.
Problem:
I wants to apply for a homeloan in 6 Months time,in January 2013. So i just checked the CIBIL score on inspired from your blog. For my bad luck and bad payment behaviour, score came as 507 :-(
But this CIBIL report has not yet updated with my credit card payment, since bank needed 60 days time to clear it.
Sameway, once i close my loan account in this week, i guess that CIBIL report will get cleared in 60 days time,i.e, by August end. These all are not settlement.Full and final payment only.
My Question is:
1.Will my credit score get increased in 5 to 6 months time, if ICICI update CIBIL my credit card and loan account as closed with zero balance.
2.If not, whether i will be eligible for getting home loan? I am just putting this point to make my situtations more clear. Currently i am having monthly income of 53k.

I am really waiting for your answer and advice on this. Thanks in advance!!

Posted on June 18th, 2012

Rakesh says:

Hello Manish, I am thinking that you will be having a reply on my above issue. I have one more thing to add. For the personal loan,i have still 5 more EMI’s. I was thing to go for the Full and Final payment.But problem is that i won”t be having any credit(credit card or loan) to the bank to show my improved credit repayment capability. Should i go for 5 EMI’s payment ontime Or should i go for Full and final payment? I want my score of 507 to more than 750 in 6 months. Is that possible by any chance?

Posted on June 19th, 2012

Manish Chauhan says:

You should pay your 5 EMI , that would be a better thing .. but I dont think it can take your score from 507 to 750 .

Posted on June 19th, 2012

Manish Chauhan says:

Rakesh

I think its tough to take your score from 507 to 750 .. Its very tough .. Do you have any thing in past which was settled or you didnt pay it at all ? See the remarks on your credit report .

Posted on June 19th, 2012

William says:

No, I don’t have anything as settled. Yes,Two accounts are there as not payed. But last week i have done Full and Final payment for my credit card. bank said they need 60 days for CIBIL updation. And for my second Account,loan account,i will go for 5 EMI’s as you said.

Posted on June 19th, 2012

Manish Chauhan says:

Hmm, ok .. better check your CIBIL report once more after 60 days !

Posted on June 19th, 2012

William says:

Yeah,Sure.Thanks a Lot!!Lets see what’s waiting for me…

Posted on June 19th, 2012

Jai says:

When I applied for CR in June/July 2010 with my native address proof, they denied the report saying that the address is wrong, then I took address confirmation certificate from 3 different banks and sent to CIBIL. When I got the report, it had my native address, my present address and my work address.

I don’t understand why the hell, they are not ready to send the report to my native address since that also available with them.

Posted on June 21st, 2012

Manish Chauhan says:

they will send the report on the address which is the most recent one . Is that the case ?

Posted on June 21st, 2012

Praveen says:

Hi Manish,

Two year back I had a credit card and did a purchase online for website.
After tenure of website got over, they kept on charging me every month.
My old mail ID was locked out and I had to create new one and I moved on.
Later after 11 months I came to know there was outstanding amount.
I cleared it immediately and cancelled by card.

Recently when I applied a new credit card, They told my name was in CIBIL.

Any suggestion what I have to do now.

Posted on June 25th, 2012

Vikas says:

Hi Manish,

Had applied yesterday for CIBIL score & got today… Too easy & soon. Hadn’t thought it will come so soon.

Anyways my score is 791

Thanx Manish.

Regards
Parihar

Posted on June 26th, 2012

Sailendra says:

Dear Manish,

I never applied for credit card or any loan.But
recently I have applied for credit card but bank rejected my credit card because of the information they got from CIBIL.At that time I came to know about CIBIL and applied for Credit report.Today I got mail with below comments

we regret our inability to generate a score on your report due to the following reasons:
. Account information not available
. Your report has only enquires and account information not available
. The last date reported or date closed in your report is older than 24 months for all accounts
. Consumer is an ‘Authorized’ user for all the accounts in the report

What should I do now to get my score in Credit Report.I have to apply for home loan in couple of months.I need your suggestion.

Thanks,
Sailendra

Posted on June 26th, 2012

Manish Chauhan says:

Mostly you do not have any credit report . The rejection from bank may be because you might have enquired too much in past . Its very important these days to have a good credit history and report .If you do not have that again becomes a very important rejection point .

Posted on June 27th, 2012

Manish Chauhan says:

ok 791 is a decent score ! :)

Posted on June 27th, 2012

Manish Chauhan says:

That means your old bank has not updated your records in CIBIL properly . contact your bank and CIBIL

Posted on June 27th, 2012

Praveen says:

How to contact CIBIL, I contacted the bank and they told everything is fine from their side. They told if I want they will send me my last account statement with no dues.

Posted on June 27th, 2012

Manish Chauhan says:

Ask bank what update they have done on CIBIL Side ? Ask for explaination on that, then open a dispute resolution with CIBIL , here is the help article : http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on June 27th, 2012

Kuntal says:

Thanks Manish for all the info.
I applied for my CIBIL score today. It seems the fee has increased, I paid Rs 470. I cleared cookies in the browser and paid through credit card with no issues.
I had to respond to six different questions to authenticate myself.

Posted on June 28th, 2012

Manish Chauhan says:

Yea the fees has increased to 470 now .

Posted on June 28th, 2012

Anna says:

Hi how long does CIBIL hold the defaulter information?

Posted on July 10th, 2012

Manish Chauhan says:

Min 7 yrs .. max not defined !

Posted on July 10th, 2012

Anand says:

Hi Manish ,

I recently got my CIBIl score at 744 points. I would like to know few points

1. I am apllying a home loan in March 2013 . Will it get rejected for this score ?
2. I have CC o/s for 50k . I make min paynments . Is this affecting my score
3. If I settle the payments for CC 100 % . How long will it take to improve my score . I want my score to go 800 + as I beleieve below that no bank will approve my Home loan. Kindly advise

Posted on July 11th, 2012

Karthik says:

Hi Manish,

Thanks for the information about applying for CIBIL score online. I did it yesterday evening and got it in my email in less than 24 hours.

I got a score of 787 with a explanation saying “IRREGULAR PAYMENT HISTORY MIGHT BE A RISK FACTOR TO LENDERS. TIMELY PAYMENTS IN THEFUTURE WILL CONTRIBUTE TO AN IMPROVED SCORE”

I have 3 credit cards, 1 closed two wheeler loan and 1 running personal loan with all DPD’s 000 and in few instances XXX.

I am just confused about the explanation regarding irregular payment since i have no payment due history.

Will this impact my next loan i am planning to take in 3 months?

Thanks for your advice in advance.

Regards,
Karthik
Bangalore

Posted on July 11th, 2012

Manish Chauhan says:

It was a general statement from the report , not specific to any event of yours . 787 is decent score , but if its above 800 , it would be really great as 800 creates a psychological effect :) .

Note that you have too much of UNSECURED loans (cc and personal loan) , so better control that part , else lenders can see it negatively ! , are you going for a home loan next ? that would be better .

Also just make sure you keep paying your dues on time for next 2-3 months , things should be good !

Posted on July 12th, 2012

Manish Chauhan says:

Anand

1. May be , 744 is a good score overall , but banks might look at your score + report and your overall credit activities , given your point 2 , i suspect that it can be tough to get a loan, target for 800+

2. Yes, obviously, how didnt you knew this ! .. Making minimum payments each month is like saying – “Sorry ,I cant pay all the money , I dont have it , will give it next time” , you just save penalty amounts by paying minimum, this is dragging your score down each time you do it and now its going to be there in your report for next 3 yrs (as 36 months history is maintained) . Read this – http://www.jagoinvestor.com/2012/05/myth-of-minimum-balance-in-credit-cards.html . Pay off all the outstanding of 50k fast

3. Here i assume settle means “paying 100%” . It will take your score above in next 60 days , but the improvement will be marginal , not substantial . however given your score is 744 already , you can reach 800+ in next 6 months .

Keep paying your dues each month on time in FULL !

manish

Posted on July 12th, 2012

joe says:

hi wanted to know that I had credit cards and personal loans before 2006 which I defaulted because I had a huge loss in business. Still not repaid a penny… Just wanted to know that If I apply for a home loan now will i get rejected though now my income levels have improved so much, which shows decent transactions and I am an NRI now.

Posted on July 12th, 2012

joe says:

i already have a home loan approved 2 yrs back from a nationalized bank and i have been paying religiously about 80,000 rs a month into my NRE account. does this improve my rating.

Posted on July 12th, 2012

joe says:

Hi manish …can u answer these questions for me

Posted on July 12th, 2012

Manish Chauhan says:

If this is EMI to the loan, then yes it improves your credit score !

Posted on July 13th, 2012

Manish Chauhan says:

No , you will not get a loan , those non payments will show up in your report and that will become the basis for rejections , no matter what you are now
!

Posted on July 13th, 2012

joe says:

Manish, I got my home loan approved 2yrs back ? how did that happen ? BIG LOAN I TOOK FROM A NATIONALISED BANK….

Posted on July 13th, 2012

joe says:

Is there a particular time frame that CIBIL removes ones name? like mine was before 2006

Posted on July 13th, 2012

Mohammed Shoaib says:

Hi Manish,

Thanks for your info…

Regards,
Shoaib

Posted on July 13th, 2012

Saptarshi says:

Hi Manish,

Appreciate your effort to let know the masses about the internals of Cibil score and it’s significance. My Cibil score is 700.

I had 2 credit cards which are written off during 2008-9, due to some discepancies w/ the bank and missed payments.
Now I tried clearing them off to improve my score and get loan approvals.

But the 3rd party, who are the finance companies for the HSBC & Manhattan credit cards, are demanding a very high figure.

For the HSBC card, where the principal amount I used was 4.5k, they are demanding 40k and for Manhattan, for a real expense of 1.5k, they are demanding 12k.

As I can’t pay them the whole figure and it’s so unreasonable (the extra amount they are claiming as interest towards mispayment), is there a mid-way to solve the problem as I need to take up a home loan now.

Please suggest.
Thanks,
-saptarshi

Posted on July 13th, 2012

Manish Chauhan says:

It will take a good amount if time , the minimum is 7 yrs, but the maximum can be 15-20 yrs also !

Posted on July 14th, 2012

Manish Chauhan says:

Obiovulsy banks were not that seriously look at CIBIL that time

Posted on July 14th, 2012

Sachin says:

Hi Manish,

I really salute the dedication by which you are answering all the questions asked by everyone. One by me too :)

I had 3 credit cards about 2 years back which i had used for helping one of my friend (who is no more a friend), all of them were used completely till their limits i.e. more than 85000. Later my friend didnt give back the money and i was paying the minimum installment for about one year, later i cleared it completely (by myself) as i had to move out of country for some official purposes and didn’t want a headache like to nag around.

Last year i preclosed one personal loan as well as a home loan. Can you tell me as what will be my credit score. I need to apply for CIBIL score once i come back to India as all my documents are at my home there.

Regards,
Sachin

Posted on July 16th, 2012

Nani says:

CIBIL online score service is BAD.its just a FRAUD Company.I order the score and CIBL failed to send the reports.

Guys please do not go to this fraud website

Posted on July 16th, 2012

Manish Chauhan says:

Can you share your experience with us ?

Posted on July 16th, 2012

Manish Chauhan says:

Sachin

1. You can apply for your cibil score online , you dont need any documents . You just need to tick mark few documents , which you need to send only if the payment goes bad or online authentication goes bad, if everything is fine , then you can just pay the money and get the score+report in 2 days . So apply for it, takes 5 min

2. Your score might be low , because of bad payment record for so much time , however still check your score . If you are not planning for any loan in near future , then its a good thing , because you have a lot of time to improve it , just keep on using your credit card and keep paying properly !

Posted on July 17th, 2012

Sachin says:

Hi Manish,

Thanks for the reply.

After the incident i have stopped using my credit card. Now i could say that there has been no Loans availed or any credit card used in the past 2 years. Just closed off one personal loan and one home loan.

Regards,
Sachin

Posted on July 17th, 2012

Manish Chauhan says:

Saptrashi

I dont think they are asking for any additional amount which is unfair . Given you have not paid it for so long , the interest per month and the penalities must have grown so much for all these months and years. This is exactly how credit card works

Posted on July 17th, 2012

Harsh says:

Just applied for CIBIL score – got through the Authentication process succesfully now waiting for them to email it to me in 3 days. Was thinking it will happen instantly!

Just a tip incase you are facing problem authorising payments through Credit Card due cookie issue, please use incognito mode in Google Chrome or anyother browser (called Private Browsing)

Also I why is this just one off report – if I am paying 480/- should i not get access for atleast 2-3 months so if I am in the process of applying loans i know who is making query and what?

thanks for you help Manish

Posted on July 18th, 2012

Pavan says:

Hi Manish,

I have 3 credit cards(X,Y and Z) which i have settled in 2008. Couple of years back when i got my first cibil report, Status on my X-card is shown as ‘WRITTEN-OFF’, and theres no status written(its blank) for Y-card. Z-Card is not even shown up on my CIBIL report. After this settlement is done, i am maintaining only one credit card with a good track, never missed any single payment till date.

Just couple of days back I applied for other CIBIL report, and today i got my latest CIBIL report and my score is 844. But on my latest report it shows only the status of Y-Card where the status is blank, and the other credit cards are not shown on the report. This time it is even showing my Home-loan account details which i am maintaining it since 2006 and also having a good track.

I am confused with 2 reports showing different account details, but all my personal details(address, mobile..) are the same. My question is, Is the CIBIL report maintained unique on a person’s name? One thing I observed between these 2 reports is, I can only see the PAN card details match on my first report, and the lastest one has only my Passport details. I doubt if the cibil report generated is not the same for each of my Id-proof. Should i apply for an other CIBIL report, this time submitting my PAN card as an ID-proof?

Posted on July 18th, 2012

Manish Chauhan says:

Your PAN card will be same, but other details like address will change. rest things should not change, you can contact CIBIL customer care to ask for this .

Posted on July 18th, 2012

Manish Chauhan says:

Harsh

For now you pay each time you want to check the report . Thats how it is .

Posted on July 18th, 2012

Deepak says:

Hi Manish,

I applied for CIBIL report and my score is NH(I didn’t have any loans or credit cards).So recently I have taken credit card .What should I do to get good credit score with in short time(because I am planning for home loan in 6 months)?
and When can I apply for next credit score?
Thanks,
Deepak

Posted on July 18th, 2012

Manish Chauhan says:

There is no short cut for a good score, but as you have not taken any loan in past , now when you apply for a credit card , then i guess in 6 months you should have respectable score !

Posted on July 18th, 2012

Venugopalan says:

Dear Manish,

I happend to come across this blog and applied for the report and got the report. As per the report my score is 877. FYI I am having two credits which I seldom use and also has a housing loan . The housing loan is with a nationalised bank which I availed in 2008 and from the begining I am paying monthly instalments before the due date by online transfer and also the amount I pay is more much than the EMI. The intention is to close the loan before its tenure. How do they calculate the score. Kindly advise.

Regards,

Venugopalan

Posted on July 19th, 2012

Pratiksha says:

My Experince with CIBIL is pathetic ,for me the Authentication failed hence was not able to print the sceen also i dont see any save button so i lost the page and when i wrote it to Cibil they are coming back to me asking for Payment confirmation,I have my transaction id but of no use.This is really frustruating,what i wanted is just to know my score but CIBIL is making it so hard and painful for me to just reveal my score.
Atleast there should be some link where i can enter my Transaction id and my security code so that it can take me to payment detail page.This really doesnt make sense why we need to wait for 10 days just to know score ,it can be send in our email address too ,why so many document we need to send it ot cibil and trust me people dont have so much time to post it,hence everyone is paying 470 thinking we can view on score once the formality is over but its really not happening,i am frustuated and i am donating 470 to cibil ,i dnt want to know my scrore anymore.

Posted on July 19th, 2012

Manish Chauhan says:

Pratiksha

This happens very rarely , and you are one of them . For most of the people everything goes well and score comes in email in 48 hours . That happened with me atleast . For now I would suggest try it once again and pay 470 more , I assume its a very importnat thing right now for you . else wait for more time .

Posted on July 20th, 2012

Manish Chauhan says:

Thats the reason your score is good, because you are handling your credit very well , I am not sure how the score is calcualted nad its out of the scope of our understanding also .

Just keep moving in the same direction

Posted on July 20th, 2012

Pratiksha says:

Thanks for the response…However i am now worried that even if i spend 470 more will i be able to get my score or not..or again its gonna be waste.Anyways let me wait for some more day .Its really not good that after providing the Trassaction id as well as the registration id they are not reveiling my score.Things should not be made so complicated and painful for people in this era.

Posted on July 21st, 2012

Pratiksha says:

Also is there anyways that the money can be refunded

Posted on July 21st, 2012

Pratiksha says:

One more to add i have got an respond from CIBIL saying trasaction is processed..but please send us the attachment of the payment confirmation with rest of the document.If i have made the payment how come they are not having any record of my payment details.Strange very strange..

Posted on July 21st, 2012

Manish Chauhan says:

Why dont you send them the snapshot of your bank records . It might happen that the payment is stuck at payment gateway company and not reached them yet

Posted on July 21st, 2012

Manish Chauhan says:

I am not sure if money will be refunded

Posted on July 21st, 2012

Pratiksha says:

Thanks will do that :)

Posted on July 21st, 2012

Dhananjay says:

Hi Manish, Awesome work and very valuable piece of information.
here i have some thing, recently i applied for Credit Card based on my salary but it got rejected i called the bank they told you can contact CIBIL gave me some “control number”.
I have few question kindly suggest.
1-I neva had a any kinda loan or Credit card before, but yes i do have a post paid Vodafone mobile connection most of the time i paid my bills POST DUE DATE, but all clear.. m still using the number.. What would be my cibil score..? How badly this would have hit my Score..?
2- If i go for Credit Card based on fixed deposit will that help me in increasing my score or is there any other way you can suggest to increase.

Posted on July 21st, 2012

Dhananjay says:

Adding another question – Generally long does it gonna take to get a decent score on my scenario as i do not have a credit card or a PL..?
Kindly Advice,

Thanks and Regards,
Dhananjay.

Posted on July 22nd, 2012

Manish Chauhan says:

In that case better apply one fast , so that in next 1 yr your score is good , it will be good in start , but still make sure you pay for 6 months to 1 yrs

Posted on July 22nd, 2012

Manish Chauhan says:

1. Your score does not depend on mobile bills as of now

2. Yes

Posted on July 22nd, 2012

Dhananjay says:

Thanks a Lot feeling little better :), now m little confused well apart from mobile connection i do not have any credit.. Have asked for cir lets see… Gone through few articles over net heard that vodafone has a tie up with CIBIL god knows…

Posted on July 22nd, 2012

Dhananjay says:

Thanks Manish, sure will apply for CC on Fixed Deposit well will share the story y ma name is in cibil once i’ll get my cir.

Posted on July 22nd, 2012

Pratiksha says:

Hi Manish,

You wont believe what i have done ,i wrote history explaining CIBIL about my issue and i told them it cannot happen that you guys dont have the details of my payment confirmation ,when i have got an email from cibil itslef saying payment confirmed,.please send me the attachment of my payment confirmation copy else i will go to consumer(which was just to scare them :).I provided them my Registration id and the transaction id (thank god i have made a note of it) and finally i got an apology email along with the attachment of my confirmation email after sending an following email 7th times to Cibil.
Manish ,thanks for all your replies and i appreciate that u make sure to reply all our quaries.U r great..:)

Posted on July 24th, 2012

Manish Chauhan says:

Good to hear that .. congrats !

Posted on July 24th, 2012

aryan says:

Hi,

My current cibil score is showing as 021, and its not showing any write-off or settled if i apply for a personal load from the bank where my salary is getting credited, will i get it.

Regards,
Aryan

Posted on July 25th, 2012

Manish Chauhan says:

Sure .. tell us later !

Posted on July 25th, 2012

Manish Chauhan says:

See your credit report first and see if there is any mention of a loan/cc , If there is , then it might be a fraud by someone on your documnts

Posted on July 25th, 2012

dk says:

Hi,

plz tell me that if some one not paid his credit card payment & change his contct after how long the cibil report become normal for that person without paying any thing plz tell

Posted on July 25th, 2012

Manish Chauhan says:

Around 15 yrs-20 yr

Posted on July 27th, 2012

DINESH says:

Hi Manish,
Thanks for the info I have applied for my report and hope i will get in 2 days.
Thanks
Dinesh Hegde

Posted on July 30th, 2012

Amal Gupta says:

Hi Subra

I had a similar issue with ICICI. When they approached me, after the clarifications, they issued me an apology letter and also fixed/updated CIBIL records.

I am holding ICICI home loan and it’s not that bad.

Regards
-Amal

Posted on July 30th, 2012

Manish Chauhan says:

Great .. keep us posted on that !

Posted on July 31st, 2012

Balaji K says:

Hai Manish,

I was a good article indeed.

I had very bad experience in this respect, once i applied for HDFC personal loan..i got shocked when the bank told that my credit score was low and not possible to approve the loan. Then i submitted my request for the credit report to CIBIL and the report was perfect and the same i have submitted to HDFC and they approved my loan.

My question here is – are these banks use CIBIL as a tool for rejecting the applications even you are eligible for?? how do they search and finds our credit score from CIBIL..is it legally right..what these banks will come to know about our credit history, whether the complete report they get or only the score will be accessible to them to decide..

How to avoid these situtations?? (it happened 2.5 years back)

Regards
Balaji K.

Posted on July 31st, 2012

Manish Chauhan says:

You need to understand CIBIL in a better way . Its actually created by Banks only , they are shareholders in that , and its created by all the banks for this purpose only. They do not use it for the sake of rejection, but use it to make sure they reject those who they think are not worth giving loan due to their past .

Posted on July 31st, 2012

DINESH HEGDE says:

Hi Manish,

I have received my Cibil report and it is showing the score as 630!!!!

In that one overdue payment of 28k from SCB which i never did any transaction. In fact once there was a finance charge of 500 in 2007 and i paid that late by 2 days and on that they charged all finance charges and interest and which is coming now as 28K. I am planning to go to consumer court as I have neither been informed nor communicated about this. And more over is is not the money i have utilised also. It is the finance charges on finance charges.
Let me check what happens. I am planning to approach the bank also meanwhile and if they agreed to settle it for 500 or 1000 then it is ok for me or else I will definately go to consumer court and let me see what will happen.

Hoping the thing go in my way….
Regards,
Dinesh Hegde

Posted on July 31st, 2012

Manish Chauhan says:

Yea .. its better that you first talk to them directly and then apply for a case . you can do it using akosha.in or http://vakilsearch.com

Posted on July 31st, 2012

Balaji K says:

Hi Manish,

But my credit score was good as per the CIBIL at that time, then on what basis the bank has informed me that the CIBIL rating was not good and the same bank approves my loan later on the basis of the CIBIL report i have obtained thereafter.

Regards
Balaji K

Posted on August 1st, 2012

DINESH HEGDE says:

Thanks Manish,

Will update you the progress,
May be helpfull for others in due cource also.

Regardsm
Dinesh Hegde

Posted on August 1st, 2012

Manish Chauhan says:

Great !

Posted on August 1st, 2012

Manish Chauhan says:

Balaji

May be at that time when bank told you , the report was not good, but later when you applied, it was better

Posted on August 2nd, 2012

Vijayakumar Samuel says:

KS Balaji is right CIBIL is more of a threatening weapon made by USA against the Indian public. You get reported without your knowledge, without concurrence, and for all the wrong reasons nobody counter checks with you.It is created as a weapon not for prompt payment but for killing the good intentions of Indian public at large.It will neither help the Bank which uses the report nor the Borrower who has been branded as a bad credit(How they arrive at it?? -You dont give in to the mischievous charges of the MNC card companies) So its a fraud on the Indian public Indian Banks have no Brains they swallow what is given by USA and follow suit.

Posted on August 6th, 2012

Mamta Singh says:

Hi,

i have applied for a job in bank and they have to check my CIBIL. I have a loan taken just 2 months back and only one installment hit my a/c thru cheque and tht was honored. i just want to ask whether this loan will affect my CIBIL score? any negative points?? this was my 1st loan and i dont have any credit card or any other debt.

Thanks,
Mamta

Posted on August 7th, 2012

Manish Chauhan says:

Mamta

For what purpose the bank wants to see your CIBIL report ? Do they want to check your report before they hire you ?

Also your loan will not negatively impact you.

Posted on August 7th, 2012

Manish Chauhan says:

Seems like you have had a bad experience with CIBIL, can you share about it !

Posted on August 7th, 2012

Mamta Singh says:

hi.. ya bank want to check my CIBIL before hiring.
No i hvnt had any bad experience but ya this is first time my CIBIL gonna check… and might be there is some problem acc. to bank ppl as they have not reverted me after my cibil check.

Posted on August 7th, 2012

Manish Chauhan says:

yea .. this trend has started in India lately !

Posted on August 7th, 2012

Prasad says:

HI all,

I almost read 70% of this article.

I have a question.

Few people said that their rating is low because of the Credit card that they have never bought from the bank.
In this case, can v completely assume that someone has bought CC on our name.
Wy not this case , like the Credit report given by CIBIL is not ours.
Is there possibilty , like the CIBIL wrongly provides some other person’s score to us, because of some internal mistakes.
In other words, can we completely take the rating given by CIBIL is ours.
Am i make myself clear?.

Thanks

Posted on August 9th, 2012

Deepak says:

I have read some comments here that CIBIL does not need to provide credit reports to end users and is doing it only because of a huge demand from end users. This is not correct. In USA and Canada, there are laws to protect the end users on credit report errors. If your application for loan/card/account gets denied because of a rating error, then you are legally entitled to get your report for free so that you can verify that report entries are correct. For people who may not be able to afford paying for their reports, there are provisions to get at least one report per credit rating agency per year free.

There are also stringent actions possible against the rating agencies and institutions falsifying reports or misusing the credit reports.

Here, it seems that Govt has implemented the money making part of credit ratings without laying down or simplifying procedures for end users. This shows that the purpose of these ratings is just to benefit the financial institutions. Even that in itself is not bad if announced clearly. Also, if this is the case, end users should not be charged for their reports.

Posted on August 10th, 2012

Manish Chauhan says:

Yes Deepak

What you had said is an ideal situation , and should happen in India too .. But sadly its not the way you explained in India right now , there are so much of errors made by CIBIL and other institutions which are not accountable to anyone , only with time we can assume that some changes will happen !

Posted on August 10th, 2012

Manish Chauhan says:

Prasad

Yes , that happens a lot actually. Some one who has a very similar name or very sounding name, can impact your score, thats more of a clerical mistake of you can say automation mistake !

Posted on August 10th, 2012

Ritesh says:

Hi,
I had one credit card, I was issued 5 years back. Credit card bank had provided more and more interest on me after swap it, I was in frustration and did’t pay the amount . This has went to recovery and they called me so many time then i decided to pay some ammount and it was more than I swaped. The recovery dept was agread and told me, will not get any call if i payed. I payed and torn the credit card. But not after 3.5 years, some more recovery called me suddenly and asked me to pay 95000 Rs but believed me it was not more than appr 2000 when i torn the credit card 3 years back. They told me if i will not pay now they will proceed with FIR and police. Please suggest me , shall i apply for CIBIL CIR report and could you please suggest me what they will provide in report, will they provide the rest amount details that had not payed and how i close this matter.

Posted on August 13th, 2012

Ritesh says:

Hi,

I had one credit card, that was issued 5 yrs back. I swaped it due to some reason and bank had applied so much interest, late dues. I was frusted and did’t pay any amount. the card went to recovery. Recovery team called me so much time then i decided to pay some amount and they agread with that. I had payed more amount than i swaped and i torn that credit card before 3.5 years. Now i suddenly got one call and ask me to pay 95ooo rs. believe me it was not more that appr. 2000 before 3.5 years when i torn the card. I have no any details about that card now but remembering i had payed through check. Now recovery people calling me over the phone about FIR and police warrent. please suggest me shall i apply for CIBIL CIR report and will they provide me last rest credit card due that i had not payed, how to silve this matter.

Posted on August 13th, 2012

jamuna says:

Hi.. I am having credit score is 418.. Now I have planed to pay my entire outstnding in one payment… then how long will take to improve my credit score… and any possibility to get a home loan

Posted on August 13th, 2012

Pankaj Gupta says:

CIBIL only reflects the mistake made by an individual. There is no mechanism built in the system which can highlight the mistakes made by the banks , credit card companies and finance companies. If you default on a payment, they charge you a late fees and other taxes. So you end up paying the fine as well getting scarred for life !! You have to prove yourself for many years to be in the good books of the financial industry for one default which you made ! First the credit card and loan companies were going after each and every indivdual to give them loans and credit cards. They wanted to be one up in the industry . When the things got out of control, they started refering to CIBIL which doesnot have any mechanism to differentiate between a ‘mistake’ and ‘intentional’. Again , as happens in the modern world, only companies are benefited , individuals are left to themselves.

Posted on August 13th, 2012

Nataraj says:

Hi…

Six months before, i had outstanding in my Credit Card and made the full payment and card has been closed by the Bank. Now, i want to apply for a PL. But, due to Low Score in CIBIL, its got rejected. Please provide me a solution for that. Thanks.

Posted on August 13th, 2012

Vinay Kumar says:

Hi Manish,

I am following your blog from last 3 months or so. Thanks a lot to you for all these discussion on some of the important topics.

My CIBIL Score is 767. How the financial companies treat this score?

I Have Few Question for you & I hope would get an answer :).

1. I Have 1 Car Loan 2 Personal loan and 2 Credit Cards on my CIBIL report
2. 1 Credit had a balance of 1,14000 and other 1 had a balance of 60000
3. I Have paid off 1 Personal loan and 2 credit card balance in full to make it zero
Now will my credit Score improved drastically as i have paid of my 2 credit Cards and Personal loan

Lastly on my CIBIL Report instead off showing my name as T N VINAY KUMAR its been updated as “T N VIAY KUMAR RANJAN” which is incorrect AND How do i rectify that ?

Thanks in advance.

Posted on August 13th, 2012

Manish Chauhan says:

Vinay

767 is a decent score , but you should try to make it more better . Note that your paying off your credit card and personal loan will not affect your score, because score is not dependent on just 1 closing off a loan , its actually looking at your overall repayment history . So not a drastic change will happen due to that

Regarding change in name , you need to file a dispute resolution with bank , see this – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Manish

Posted on August 14th, 2012

Manish Chauhan says:

yes Pankaj

There are issues like that, I agree on that , also if you find some part totally unprofessional , you can always go to consumer court on that .

Posted on August 14th, 2012

Manish Chauhan says:

You need to have a good repayment record (consistent) for increasing your score , do you have any other credit card or loan ? You need to pay your dues on that loan on time , only then it will increase

Posted on August 14th, 2012

Manish Chauhan says:

Its really the bad score (lowest i heard) , You can pay all money in one shot , but that will not increase your score suddenly !

Posted on August 14th, 2012

Manish Chauhan says:

Ritesh

You dont understand credit cards working , you took it too casually .. when you leave a balance in a credit card, with interest and late payments it grows too much very fast , so whatever company is asking is as per rules and regulations, you will face a lot of difficutlty in coming times, paying less than outstanding amount (which you did) is called SETTLEMENT and its a temporary solution !

Posted on August 14th, 2012

Vinay Kumar says:

Manish ,

Thanks a ton for your response and very informative :)

I Have a Car Loan With the ABC bank and i’m Making payments ontime , However on my recent CIBIL Report , the “DPD STATUS” Show as STD – STD ,
Will that hamper my score due to that ? and there is another remark updated as “IRREGULAR PAYMENT HISTORY MIGHT BE A RISK FACTOR TO LENDERS. TIMELY PAYMENTS IN THE FUTURE WILL CONTRIBUTE TO AN IMPROVED SCORE , i have never missed any payments in my entire life and why have the Actually written that ?

Waiting for your Reply

Thanks in Advance !!!

Posted on August 14th, 2012

parul singh says:

hi manish

i have not taken any loan till now but still my cbil is negative i dnt know what to do please reply

Posted on August 14th, 2012

Gopinath Cataram says:

Hi Manish,

I recieved a score of 799. Never had any outstanding and the report too states that but not sure why it has not crossed 800. Is there any specific reason for the same.

I had not applied for any loan so far with any bank and the details only reflect for Credit Cards. Will this be one of the reason as to why my score has not crossed 800.

Posted on August 15th, 2012

Sai Krishna V V R says:

Hi Manish,

I am sai krishna from hyderabad.
After seeing all the conversations above , i wanted to tell about my credits.
I applied for 3 loans from HDFC, FULLETRON AND BAJAJ ALIANZ.
Loan tenure – 36 months.
For all the 3 loans..i paid the EMI’s for 15th months correctly and from their onwards lot of issues in families…So i failed to pay the EMI’s through ECS system, but cleared the payments every month by paying the BANK EXECUTIVE by hand.

Now my questions is…

1. Does the cheque bounces reflect the CIBIL score.
2. I also have a credit card which was been settled through bank..Does it also has an effect and how many days or years it would take to remove from CIBIL REPORT.
3. If i pay the loan amount totally ..will the record in CIBIL Report would be clean within days / Months.

Kindly please let me know the required queries.
Thanks in Advance.

Posted on August 16th, 2012

Manish Chauhan says:

1. Yes
2. Yes , its marked as “SETTLED” and is a negative remark. It will be there for minimum 7 yrs and maximum , no idea
3. Yes , but your score will not go up very fast, it takes time

Posted on August 17th, 2012

Manish Chauhan says:

Yes it can be one reason , note that the score depends on a lot of things like mix of secured and unsecured cards and your recent activity

Posted on August 17th, 2012

Manish Chauhan says:

Dont worry .. is it showing -1 . In that case it means you dont have a score, but my suggestion is to get a credit card and start using it !

Posted on August 17th, 2012

Manish Chauhan says:

Its nothign to worry about , its normal , http://www.cibil.com/dpd-reported

The comment you are talking about might be a generic comment , not specifically for your report

Posted on August 17th, 2012

SAI KRISHNA VVR says:

THANKS A LOT FOR YOUR REPLY MANISH.

i planned to pay the loan amounts totally.
i had a talk with the bank representatives and they told that the loan related details will be removed in 45 days from the time of payment done.

Now can u plz confirm..

I wanted to apply a HOME LOAN after opaying all the loan and plan for a home loan on JAN 2013.

1. Will i be eligible for it.
2. What kind of score will i get if i clear all the loans and a card which is settled

Thanks in advance

Posted on August 18th, 2012

Nageswara Rao says:

Dear Manish

my cibil transunion score is 744
i have written wrongly in my earlier message
i want a housing loan with this score is possible?
regards
N.Nageswara Rao

Posted on August 21st, 2012

Vinay says:

Hey Manish,

As described above, I have filled in the form for me and my girl and paid the amount to get the repoty. And yesterday we have received an SMS asking us to send the payment confirmation form, id and address proof. However, at the end of the payment I did not get the payment confirmation page for both the transactions, yet the charge has been put on my credit card. Please advise how would I be able to get the form now.

Thanks in advance.

Posted on August 22nd, 2012

Ram says:

Hi,
Recently I applied for CIBIL score and got mailed in hard withih 7 days. It was 602.
I understand that some details were not updated in the report. I just contact the bank and asked for NOC and requseted to update CIBIL regarding the same. Some a/c has small due and paid them in the bank. For this too I asked for NOC and requset to update CIBIL. I think it takes 6 wk to update. Do you think the score will improve? How much increase can I expect? Please advice.
Thanks.

Posted on August 22nd, 2012

Alfred says:

After reading your article I did apply for my CIBIL report last night at 9 pm. Today morning voila!!! I had the report in my mail!!!

My score is 826.
I have three credit cards. I had a auto loan which I finished in 2009.
I have one home loan from HDFC. I cleared one from ICICI last year. But somehow it does not reflect in the CIBIL report. I wonder why so?

Also I have been paying my dues in time. Much before time infact and have not defaulted on payment.
Then why is the rating so low?
Except paying dues on time, how can I improve it further?

Posted on August 22nd, 2012

Srinivasa Murthy says:

Hi Manish,

I had taken C.Cards and Loans from ICICI bank and I failed to pay for some loan and C.Card, But later on I made 100% payment against my loan accounts. I have cleared all the dues. 3 months back I applied for CIBIL Score and Transaction Report, In that report I can see all accounts closed with closed date. But there is no much difference on my score. its showing 600. Please suggest me how to improve my score, and I want apply for Home loan, I am not sure Iwill get loan on that score. Can you please clear my doubt how I can improve my score.
Thanks,
Srinivas

Posted on August 22nd, 2012

Manish Chauhan says:

You will not get loan on that score .. you should target for atleast 750+ . Note that just paying off your loan outstanding does not increase your score, you need to have a repayment record for that, do you hold any other credit card or loan ? If yes, better keep using it and pay your dues on time each month. Do this for next 8-10 months atleast.

Posted on August 22nd, 2012

Manish Chauhan says:

The rating is very good and infact something you should be happy with , while there is score of improvement always, but dont feel its low by any standard, you are one of the best .

Credit report at any point of time has “open” loans , and somethign which is closed long back will not appear in report unless its still outstanding!

Posted on August 22nd, 2012

Manish Chauhan says:

this should not increase your score by a very big margin , you should expect just a small increase. Score increase when there is a regular activity and payment

Posted on August 22nd, 2012

Manish Chauhan says:

You can send the snapshot of your bank statement or PDF to cibil , talk to their customer care!

Posted on August 22nd, 2012

Manish Chauhan says:

Yes generally banks update cibil in 45 days about the new status .

But your score will not just increase astronomically ! .. it will improve by a good margin , depending on how much is the due .

Posted on August 22nd, 2012

Manish Chauhan says:

Which earliar message are you talking about ?

Posted on August 22nd, 2012

Manideep says:

Hi Manish,

I have a bike loan and i missed 2 times to pay ECS and also two times bank also delayed to take money because of technical problem so finally in my CIBIL history have 4 check bounce . so how to improve my CIBIL score, because i am planing to apply Personal loan.

The bank missed two times to take ECS then why that remark got in my CIBIL History. could please help me out for this reason and help me out for how to improve my credit history

Posted on August 22nd, 2012

Manideep kumar says:

Hi Manish,

I have a bike loan and i missed 2 times to pay ECS and also two times bank also delayed to take money because of technical problem so finally in my CIBIL history have 4 check bounce . so how to improve my CIBIL score, because i am planing to apply Personal loan.

The bank missed two times to take ECS then why that remark got in my CIBIL History. could please help me out for this reason and help me out for how to improve my credit history

Posted on August 22nd, 2012

Manish Chauhan says:

Manideep

What does bank say about it , did they accept their mistake ? If yes, ask them to correct that in next Cibil update !

Posted on August 22nd, 2012

Manideep kumar says:

I applied personal loan in HDFC Bank . They rejected my loan because of less score in CIBIL. My ECS checks has bounced 2 times because of me , two times because of bank (technical reason).Now I am facing the problem because of the bank’s mistake. Is there any method to rectify the problem, so that i get the loan. Can we increase the CIBIL score by bringing this point in to the notice of the bank

Posted on August 22nd, 2012

Manish Chauhan says:

What you need to do is talk to bank about their mistake part , mostly they should acknowledge it and update the CIBIL on that , that should marginally bump up your score .

Posted on August 22nd, 2012

Ram says:

Thanks for your reply.
If that is the case, why I have to pay the due and close a/c (setteld one) and get NOC ? Can I ignore making the ‘Settled’ comment to reflect as ‘Closed’ in my CIBIL report? It was the a/c operated between 2005-2009.

I read that score depends on 2 yrs payment history…setteled cases (if any) older than 2 yrs can be ignored ! ? Is this a good idea?
Please reply.

Posted on August 23rd, 2012

nimesh says:

Hi Manish,

Neither have I used any credit card nor taken any loans so far. I m 31. Most probably i have nor credit score. What is better if I go for nay loans or credit cards, no score or low score ? Should I take a credit card and use it to just build my score. ?

Thanks,
Nimesh

Posted on August 23rd, 2012

Deepak says:

Hi Manish,
My cibil score is 822..& I had done credit card settlement in 16-11-2010.My defer amount is RS-15785.

So let me know should i need to pay these 15785 rupe to get clear my name from bank data.
Or It’s OK.?

Thanks
Deepak.

Posted on August 24th, 2012

Nageswara Rao says:

i have 744 score in my cibil transunion score
and also would like inoform you that my 3 personal loans which are closed earlier are showing in the report for which i have requested cibil to
rectify as it is showing still balance to be payable

now can i get housing loan with this core.

Posted on August 25th, 2012

Hemanth says:

Hi Manish,

I got my detailed CIBIL report but the report has 15 credit accounts of which 4 belongs to me and i am aware of but the rest of the 11 accounts doesn’t belong to me….I raised a dispute with cibil but this seems to take time..i am in urgent need of correcting the report because it is delaying my home loan…can you please help me out..

Posted on August 25th, 2012

Manish Chauhan says:

Hemanth

the sad thing is that it will take time, you need to accept it. There is no short cut solution to it . You need to file a dispute resolution first with the CIBIL and they will check it with the bank , and then update it if banks agree to your claim!

Posted on August 26th, 2012

Manish Chauhan says:

744 is a ok score, but dont expect to get a loan just on the basis of that, in the past have your paid full amount for your loan, or you settled by paying a less amount ?

Posted on August 26th, 2012

Manish Chauhan says:

Yes you should pay that !

Posted on August 26th, 2012

Manish Chauhan says:

Yes Nimesh

You should get a credit card, just to build up your credit history and score !

Posted on August 26th, 2012

Manish Chauhan says:

Ram

But any lender will look at your credit report first , the score comes next. If you have any settled or written off status on your report , the rejection will happen without looking at your score !

Posted on August 26th, 2012

sudhank says:

Manish Bhai Very Informative Article as we are little bit unaware about it and so much unaware about its impacts. We only got interested when our loan application got rejected. I am using 5-6 credit cards and didnt know about such impact of CIBIL score. Now applying to know this secret score.

Little Update : Buy your Credit Score (Including CIR) now for Rs.470/-

If you wish to purchase only your CIBIL CIR for Rs.154/-.

So what’s the difference in both reports of Rs 470 & Rs 154 ?

Posted on August 26th, 2012

Rajesh says:

Hi Manish,
I have defaulted 3 credit cards and a Car loan 6 yrs ago. For the credit cards i have settled the outstanding payments by negotiating on the figures. For car loan i’ve just surrendered the car to bank. All of this happened due to the loss in my business but now by god’s grace all is well. But now the problem is i’m getting diqualified for the credit card and other loans. I’ve barely managed to get a housing loan approved from a co-operative bank due to influence which i’m repaying regularly from last two yrs. All of this was been setelled by sept 2009.

Now my question to you is:
1. When my bad records in CIBIL will get wipe off? i mean what is the default duration.

2. Is my regular repayment of the existing home loan will improve my score at CIBIL ratings? and how long will it take to do the same?

Posted on August 26th, 2012

balu says:

hi manish,
i saw this thread and applied for my score. It turned out to be 820. But I would like to understand why it is 820 but not the max..
I only observed the following points:

1. All my DPDs are either 000′s or XXX’s.
2. I never took any loan and never missed the payment last date in the last 8 years..
3. There only 5 enquires listed i made.. 3 credit cards (i got all 3.. last one was compulsory corporate travel else I wouldn’t need it)…. 1 auto loan and 1 overdraft (I never asked for these two from CITI bank.. what best way to get them deleted?)..

so with this profile, getting an 820 is OK?

pl reply.
thanks,
balu

Posted on August 28th, 2012

Manish Chauhan says:

Your score of 820 is good, dont worry on that.. note that your score will not be 900 as you think , because your situation is still not ideal . Credit card is a unsecured credit which you are using , there should be a good mix of credits like home loan, auto loan , credit card etc , only then it increases, given your situation, your score is ideal . You will not be able to remove those 5 enquires, they are not negatives marks , its just for mention .

Stay cool .

Manish

Posted on August 28th, 2012

Manish Chauhan says:

Rajesh

1. It will take many years.. minimum is 7 yrs and maximum can be more than that , like 15 yrs ! ..

2. Yes, your existing repayment will increase your score, but your report is still messed up with mention of those settelements, I dont think banks will approve your loan unless that is wiped out , which can happen only when you clear the due amount.

Posted on August 29th, 2012

Manish Chauhan says:

The report will just be report , The score will come with score + report .

Posted on August 29th, 2012

Pankaj Agarwal says:

Hi Manish,

This a very informative article and good read as well. Thanks for posting it.

I got to know my CIBIL score by a bank exectuive to who I applied for a Personal Loan last year. This is after I asked him the score. (I am not sure whether it is right on Bank’s part to let know its customers the score). But we can always try out this option rather than putting time, energy and money on it. Just my thoughts. :-)

I currently have 2 Credit cards, 4 Personal Loans and the payment to it is done on time. 1 Auto Loan was closed 2 years back(Preclosed it with all the Interst with in 10 months). I also tried to get ICICI Credit card once, but was rejected.

My CIBIL score is 750 + is what the bank person said me.
My question is:-
1) Does the preclosure of any loan tend to decrease the CIBIL score.
2) Are the number of attempts made by us to get a Loan or a Credit card gets captured in this report, this is because when I applied for ICICI bank Credit card I got to know that i was rejected for this card three times before and was rejected again.
But i never applied or enquired about it earlier.
(Again i got this info from the person who collected my documents, but he said this should not be disclosed).

Posted on August 29th, 2012

Abhay says:

My CIBIL score is 616. I know its a bad score. I am desparately looking for home loan. Am i not eligible at all? as you have mentioned CIBIL score will can not be improved immediately. what options do i have?

Posted on August 30th, 2012

Manish Chauhan says:

Abhay

sadly there will be no short cut, you will not get a home loan immediately . 616 is a bad score and to improve it you need to take some major steps which will not be easy and quick . Have you looked at your report, what exactly is your case ?

Posted on August 31st, 2012

Manish Chauhan says:

Pankaj

1. NO
2. Yes , it does, more the number of enquries , the more you look like “credit hungry”

Posted on August 31st, 2012

Pankaj Agarwal says:

Is my CIBIL score of 750+ good, I am planning to take a Home Loan in next 1-2 years. What should i do to increase my score. ?

Posted on August 31st, 2012

Anil kukreja says:

Pan no AIIPK1412E

Posted on September 1st, 2012

sairam says:

Dear Manish,

This is Sai here again.My score is 640 but however my report is clean.There are nil outstandings and there are no written off accounts..

Can i approach any bank for any loan.My report is clean though my score is low.

Posted on September 1st, 2012

Manish Chauhan says:

BEtter not approach banks , your will be rejected, will any score below 700, they dont even look at it . Your score might be low, because there is no activity or bad activity, no payment on time . Did you see the accounts section and 36 months of activity , What is the DND values in it ?

Posted on September 2nd, 2012

Manish Chauhan says:

750+ is good, but better target for 800+ . Just keep paying your credit card and other loans on time, and it will increase . Dont make dumb mistakes, thats all

Posted on September 2nd, 2012

Pari says:

i closed my credit card on 2009 with excess amount of Rs.320. now i applied a CAR loan, they are telling your name in CIBIL with due Rs.320 for credit card.
Note: i dont know my credit card details.
pl help me friends.

Posted on September 3rd, 2012

Sumit Srivastava says:

Hi Manish,
Thanks for the informative article.I got my Cibil report via email & SMS & my Score was 799, just one short of 800.Is it a considerable score for Loans (specially home loans).Can you tell what is the frequency when Cibil updates the scores of individuals.How good is it to check my score again & in what time frame? Also I have just taken a Personal Loan, does that affect my Score?I am not getting the formula/calculation to arrive at Cibil score?Any ideas would be appreciated.
Many Thanks

Posted on September 3rd, 2012

S Manikandan says:

I Have applied credit card and it has been rejected that your CIBIL Score is very less. and after that, i have checked with CIBIL, my score is -1 and showing INSUFFICIENT HISTORY TO SCORE.
1.Sir, previously i did not taken any loan or having any credit card, then how it became -1 .
2. when it is in -1 , i will not be eligible for getting any loan or credit card in my life, because banker’s are checking with CIBIL and they will not approve my case. kindly tell me, how to get 900 points score.

Regards,
Manikandan.

Posted on September 3rd, 2012

RD says:

Applied for CIBIL and got the report on my mail within two days. Good service. My score is 763 that is good but not very good. I will make it more better. Thanks Manish for such usefull article and also for your replies..

Posted on September 4th, 2012

sunil says:

Hi Manish,
Today I got a soft copy of the CIBIL score.
It said that my score was ‘NH’. The CIBIL report does say

I am planning to go for a personal loan and credit card soon.
Do you think that this might affect the personal loan and credit card ?
I already apply personal loan and credit card in ICICI bank but they rejected due to low score in CIBIL.
So shall i apply personal loan and credit card into other bank or wait .

Actully i am not understand my cibil report.

Thanks
Sunil

Posted on September 4th, 2012

Anil kukreja says:

H D F C LOAN

Posted on September 5th, 2012

Manish Chauhan says:

It means you dont have any score . Did you have any loan or credit card in past ?

Manish

Posted on September 5th, 2012

Manish Chauhan says:

Good to hear that .. just make sure you dont do wrong things :)

Posted on September 5th, 2012

Manish Chauhan says:

Dont Panic

You dont have a score , because there is no history , its like banks are not giving you any credit card or loan , because they cant judge you , there is no history ! .. Better get a secured credit card , read http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on September 5th, 2012

Manish Chauhan says:

799 is a decent score . Banks update the CIBIL in every 30 days . Personal loans are UNSECURED loans and will negatively impact your score (not too much but) , It shows your dependence on unsecured credit , thats all .

Credit Score is not that easy thing to calculate , its generally hidden :)

Posted on September 5th, 2012

rakesh says:

Hi Mnaish,
I have paid 470 to know my score and CIR….I got my CIBIL Registration id and payment successfull by netbannking and amount has deducted also but during authentication questions page..i got page expired message..
Pls suggest what to do next step??????????

Posted on September 6th, 2012

rakesh says:

Hi manish,
I got my cibil registration id and moving to next page for payment I have paid rs 470/ via net banking and payment successfull and deducted from my bank…after landing on authentication page..i got message page expired..pls suggest what to do since amount already deducted

Posted on September 6th, 2012

sunil says:

Hi,

I don’t have any credit card, but i take loan for laptop from bajaj finance.
When i take laptop then it was different which i purchased, i am trying to change it multiple times ( Starting 2-3 Months).
Vendor give me accused stock is not avialable once stock is avialable then he can change laptop,
But after 2-3 months he was refused that he cann’t change lapto, so finally i had surrunder my product to bajaj finance and take NOC.
So in this way my name is avialable in CIBIL from Bajaj Finance.

Posted on September 6th, 2012

rakesh says:

waiting for ur response

Posted on September 6th, 2012

NARASIMHA REDDY DL says:

Hi sir i have applied for kotak creditcard as i am already holding HDFC and SBI but they rejected my application stating
Your credit history information with Credit Information Bureau of India Limited (CIBIL) is for a duration lesser than as required by us.

We regret to inform that your application has not been approved. Please note that this is no way a reflection of your credit worthiness.

will you suggest me how to proceed further

Posted on September 7th, 2012

jacob says:

Hello Manish,
Thanks for your initiative for this awareness and clearing our concerns!!
I have a concern too.
I have done Full and Final payment on my credit card around 60 days back in expecting that there won”t any ‘WRITTEN OFF’ or ‘SETTLED’ remarks in the Status of CIBIL eport. But,i have got my latest CIBIL report today and it is shown as ‘SETTLED’ against the credit card account.
What should i do now?
Shall i call Bank directly ? but what should be my approach?
How long they need to update the Status in Cibil report?
Please help me too in clearing this concern!!

Posted on September 7th, 2012

Premila says:

HI Sir

I had three types of loan in the year 2005 – 2007 with different banks (between 25,000.00 to 50,000) not exceeding more than that, due to my personal probs, i could not maintain sufficient cash in bank for all 3 ecs, obviously my cheques got bounced…

I settled, out of which 2 bank NOC is received, one more ididnt receive, becoz the collection boy taken final settlement of Rs, 4k to 5k sumthing and vasnished, by jst giving me the receipt.

Now, in the year 2009 i applied for personal loan, and the bank personnel told me that my CIBIL Score s too bad, and i need to wait for a year or so, to procure a new loan, since it has been 4 years am planning for loan.
Sir, i hope u have understood my situation. PLease give me guidance and advise to how to go about it..

Posted on September 8th, 2012

Manish Chauhan says:

Did you pay less than the outstanding and “settled” the loan, if thats the case, you will have to pay back each and every penny , that the first step. http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on September 8th, 2012

Manish Chauhan says:

I think you could have waited some more days , but till now generally the change should have happened. Now coming to the point, are you sure you have paid the full outstanding amount and again not paid the lower amount ? If you have paid full money, then it should not be SETTLED, raise a dispute resolution with CIBIL and tell them about this, they will check with bank once – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on September 8th, 2012

Manish Chauhan says:

How old are your other credit cards and why do you need more credit cards ? Why dont you ask your current cards to increase your limit

Posted on September 8th, 2012

Manish Chauhan says:

Just contact the customer care . they will take care of it !

Posted on September 8th, 2012

Manish Chauhan says:

Obviosuly .. once you took the loan , your responsibility was to pay it off , irrespective of what happened with your vendor, unless you pay it off completely, your report will not be cleaned!

Posted on September 8th, 2012

NARASIMHA REDDY says:

Hi Sir,
Thanks for reply and i am having hdfc from 2months and sbi from a month only

Posted on September 8th, 2012

Manish Chauhan says:

Get in touch with customer care , they will take care of it

Posted on September 8th, 2012

Manish Chauhan says:

Check it with your bank , they have messed it up !

Posted on September 8th, 2012

sunil says:

Hi,

I accept my fault, but now what I can do for take loan or credit card from bank.
Any suggestion which can help me to take loan.

Posted on September 8th, 2012

jacob says:

Thanks for the guidance Manish!!
But before i got your response, i have called to the bank asking them that why it has come as SETTLED when i am sure that i have paid in full towards my credit card.They also said that it is not settlement that i have done and asked me to call back after 3 days since they want to see the repot fom CIBIL. They also said that, if there is any comment as “SETTLED”, then they will update it in 16 days.
But i have got chance to read your guidance now only. Shall i raise a dispute to CIBIL now or should i wait for the action from Bank?
But it could have been great,if the report gets updated soon.
Thanks in advance!!

Posted on September 8th, 2012

Manish Chauhan says:

Let bank do its job , mostly it will get rectified, but in the meanwhile , also raise a complaint with CIBIL , anyways it takes 5 min and its FREE :)

Manish

Posted on September 10th, 2012

Manish Chauhan says:

You will have to take a secured credit card now , do a FD for 20k or 30k and take a credit card against it .

Manish

Posted on September 10th, 2012

sunil says:

Thank-You very much your valuable suggestion.

Posted on September 10th, 2012

Jacob says:

Thanks Manish!!
I have raised a Dispute at CIBIL site as per your suggestion now. I have got copy of my raised dispute also at mail. Now lets wait for the action from Bank.Hopefully everything will get recified!

Posted on September 10th, 2012

Rajbir Singh says:

Sir,

I would like to inform you that the CIBIL REPORT has been generated by Member
ID BS00118888 with Control No 000554420028 in which loan accounts as
stated below have been shown in my name which does not belong to me
but due to these loans shown in your report my bank is demanding
clarification for the same accounts. You are requested to please give
me the details of the same loans and please remove the same from my
CIBIL REPORT. Detail of the Loan accounts are as under :-

Sr # Account Open Date Account Close Date Loan Amount Current Balance Name of Bank Account Number Type of Loan Ownership
1 07/06/2011. 05/03/2012. 8000 3960 Consumer Loan Indivisual
2 07/06/2011. 05/02/2012. 18000 0 Consumer Loan Indivisual
3 01/03/2007 - 400000 142578 Auto Loan (Personal) Indivisual

My PAN No is BDAPS0668A

Looking forward for your prompt reply in this matter.

With best regards,

RAJBIR SINGH
09812894502

Posted on September 10th, 2012

Eshwar says:

Thanks a lot for the information Manish. I have become an avid reader of your posts. I applied for CIBIL score and got it via post in less than 10 days. My score is 799.

Posted on September 10th, 2012

Rakesh Kumar says:

Hi Manish,

I have got my CIBIL Score today it is 744. i need to register my Flat so i need funds. I am looking for a PL from ICICI my salary account. I earn 65000/- per month. will it be possible to get 3 lac loan considering below liabilities. i paid 84k of Citi bank cc yesterday. will it improve my score in next 1 week or not.

i have below liabilities.

1. Citi CC – 94k (paid 84k yesterday)
2. Axis CC – 30k (28k overdue)
3. StandardC CC- 20k (19k overdue)
4. Citi PL – 325000 (265000 overdue)
5. Axis Home Loan – 1828000 (1816000 overdue)

please suggest. Thanks

Posted on September 11th, 2012

Manish Chauhan says:

I dont see any chance of you getting a further loan, you already have so much of loan and no bank would be willing to lend more by looking at your current outstandings . Also your report will get updated only after 45-60 days !

Posted on September 12th, 2012

Manish Chauhan says:

Looks like some one took loans with your identity . Check with CIBIL on this – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on September 12th, 2012

Manish Chauhan says:

Yes . lets see how it turns out to be !

Posted on September 12th, 2012

mkshekar says:

Hi. I asked a friend of mine to check my cibil data before proceeding to apply for a home loan. I found to my horror that two suits were filed against me from I dont know where and 3 outstanding loans. I have only 1 outstanding loan as on date. and another one was closed way back in 2009 prematurely (In order to avail the present outstanding loan)please note that the receipt with me states that it is towards final and full settlement.)How do i proceed to rectify all these and regularize my cibil record at the earliest and help me go for a new housing loan. please guide me.

Posted on September 12th, 2012

Jacob says:

Hello Manish,

As i mentioned earlier I have raised a CIBIL Dispute for the wrong ‘SETTLED’ remarks with proper information.And I am waiting for the status from CIBIL.
But I was looking at the SAME report today and have found two more issues.
1.Towards my existing Personal Loan Account, DATE OF LAST PAYMENT is shown as 19-04-2012 and is not updated till this xx-09-2012. In this period,i have payed the EMI’s ontime.
2.Under ENQUIRY INFORMATION,Two enquiry entry is shown against ICICI for Personal Loan on 23-11-2007 and 24-11-2007.
I have requested only once, then why it is two enquiry by Bank on two times.

Can I raise a CIBIL Dispute again for correcting these two issues now?Please note that i have already raised a Dispute over this CIBIL report.
If these Issues gets corrected, is there any chance on the improvement over my CIBIL Score.
Thanks in Advance!

Posted on September 12th, 2012

Rakesh Kumar says:

Ok Manish thanks. then i would not apply for it. I will manager from some other sources for my registration or savings.. and yes you are doing a great job keep it up.

Posted on September 12th, 2012

Manjunath says:

Hi sir i have applied for kotak creditcard as i am already holding HDFC credit card last 2 months but they rejected my application stating…
Your credit history information with Credit Information Bureau of India Limited (CIBIL) is for a duration lesser than as required by us.
We regret to inform that your application has not been approved. Please note that this is no way a reflection of your credit worthiness.
How much duration they required to apply new card on basis of old card?
Please confirm on priority.

Posted on September 13th, 2012

Rupesh Naik says:

Hi Manish,

I have an outstanding payment of Rs. 2200 for Airtel Postpaid. Do telephone bills records get updated in cibil? The payment is outstanding from last 9 months? What should I do?

Posted on September 13th, 2012

Manish Chauhan says:

Right now its not counted, but that data is always there, it might start affecting you later in life .

Posted on September 13th, 2012

Manish Chauhan says:

Not sure of how much tenure it is needed for minimum . I might find out that and make a post on that, why dont you directly ask CIBIL about it

Posted on September 13th, 2012

Manish Chauhan says:

Yes , thats the best thing

Posted on September 13th, 2012

Manish Chauhan says:

Yes you can raise more requests and if these things will get corrected, there will be some improvement in your score, but not “drastic”

Posted on September 13th, 2012

Manish Chauhan says:

Good to know that , are you planning to apply for a loan ?

Posted on September 14th, 2012

Manish Chauhan says:

So you are saying that you never defaulted or there was no issue from your side, then your cibil should be clean . Please get in touch with those credit card and loans companies to understand how it appeared with them on your name when you have not taken it at all !

Posted on September 14th, 2012

Rupesh Naik says:

Thanks a lot for the reply. It helps. Hmm..that means I should clear it off and I will. Future is uncertain, you never know when a small mistake may lead to a serious problem :)

Posted on September 14th, 2012

Manish Chauhan says:

Yes .. thats exactly what happening with most of the people . better have a clean record !

Posted on September 14th, 2012

Eshwar says:

No Manish,

Wanted to check it just to make sure that there are no surprises. I am saving to buy a home.

FAN MAIL:

Manish I wanted to let you know that you and your blog has helped me gain a lot of financial literacy.
I read and re-read your book multiple times. I wish I had read it sooner. I completed 5 years of my career before I discovered it.

I have used your posts on LIC and term insurance to surrender my Jeevan Anand and buy term insurance online.

I have lost the fear of MFs and started investing in it.

I am now looking at it for Health Insurance selection.

Pretty much any financial question that I have, I google it with appending jagoinvester to the search.

Thanks a lot Manish. Wish you a lot of successes.

Posted on September 14th, 2012

Manish Chauhan says:

Glad to hear it :) . Can I earn a “Flipkart review” of my book by you :)

Posted on September 14th, 2012

praveen kumar.P says:

Hi sir, i have a doubt, a week ago i applied for my Credit Score with the help of my friend who works for a private bank in Hyderabad by paying Rs.800,inspite of knowing the charges,still i went ahead with him.after a week my got my score which was yesterday my scores show as 539 & personal loan score 549. but the thing is that,its show total no# of account as 6,overdue 2,zero balance 4,but i can’t see any bank name with whom i owe money or not. when i contact my friend he says they wouldn’t provid any bankname it would be showing only Loan opening and closing date. see my concern is that i want to clear all the debts then i want to apply for a home loan,will it be possible.??? and when i went through the CIBIL website there are two ways to get know our score one is by paying Rs 150 and another Rs.450. is their any way by which i can come to know about bank names.

Posted on September 14th, 2012

Jacob says:

Thanks Manish!! I have raised a new Dispute at CIBIL. Thanks for the guidance and surely I will update you on the resposnses.

Posted on September 14th, 2012

Vinodhkumar says:

Hi, manish,
I used last 10years creditcards more then 20. On the time the transaction and making payment ontime for all cards. But, unfortunatly i can’t able to continue to using 20 cards. Last two years i can’t able to make payment. Now , i tried settled one by one. now still pending 6 cards. May be i settle by this month to all cards.
Only one card still iam using properly.
f, i close to all bank credit card, when i try to apply housing loan?

Posted on September 14th, 2012

Manish says:

Have Small doubt..
If a take an account of 470 will I able to access my information/report any time or this 470 Rs is a fees for only one time access of CIBIL TransUnion Score (Including CIR)?

Thanks In advance

Posted on September 15th, 2012

Praveen Kumar.P says:

Hi sir, please help me…!!!
i have a doubt, a week ago i applied for my Credit Score with the help of my friend who works for a private bank in Hyderabad by paying Rs.800,inspite of knowing the charges,still i went ahead with him.after a week my got my score which was yesterday my scores show as 539 & personal loan score 549. but the thing is that,its show total no# of account as 6,overdue 2,zero balance 4,but i can’t see any bank name with whom i owe money or not. when i contact my friend he says they wouldn’t provid any bankname it would be showing only Loan opening and closing date. see my concern is that i want to clear all the debts then i want to apply for a home loan,will it be possible.??? and when i went through the CIBIL website there are two ways to get know our score one is by paying Rs 150 and another Rs.450. is their any way by which i can come to know about bank names.

Posted on September 16th, 2012

Sat says:

I am unable to pass ID authenticator, it keeps on asking lender question. Highest lender question answered and now lowest lender question is not getting passed. No matter what I select. That page is still there from half an hour.

Payment has been done successfully though.

Please suggest.

Thanks in advance.

Posted on September 16th, 2012

Manish Chauhan says:

Sat, thats a little strange , can you get on call with customer care for this and resolve ?

Posted on September 16th, 2012

Manish Chauhan says:

Praveen

You must be knowing the bank names yourself right ? Why do you want to know it by others ? You had those loans , so you must be knowing the bank names . No ?

Posted on September 16th, 2012

jitendra says:

Sir,
Please send my credit score detail against my personnel loan taken through SBI.

jitendra

Posted on September 17th, 2012

priya says:

Dear Manish,

I had taken loan and credit card in past however currently i dont have any dues…i had applied for CIBIL report and my score is 841. Now i am planning to take home loan….what do you think will i get a loan

Posted on September 17th, 2012

priya says:

Hi Manish,

I had taken credit card and loans in past however now i dont have any dues pending….i had applied for CIBIL score which is 836….Now i am planning to take home loan….Wil i get the home loan

Posted on September 17th, 2012

praveen kumar.P says:

Thanks for your reply, sir one more doubt when i checked my loans documents i was surprise to see those were paid in full & they were not settled, i do have bank loan closure letters with me,so what should i do know,shall i raise a complain with the bank people…???? in my CIBIL report one bank black listed my name just for Rs.290 interest Rs.45 total Rs.335, as per your suggestion i checked all my old documents finally i came to know it was with HSBC personal loan,then immediately i called up Cust.serv she said yes their is balance of Rs.335,i clear stated her that i took the loan in Sep 2006 it got ended in Oct 2008 for an amount of Rs.20k,but nobody contact me or sending any mail or atleast a SMS that their is a balance she said we have sent a letter to you,later on i went to the bank there i spoke to one lady & she asked me to pay the amount due,which i did and asked me to send a mail with the receipt scanned to info@hsbc.co.in. she promised me that within 3 working days i will get NOC later they will inform CIBIL people. my concern is that why is that my name still appearing in Black listed when i made the payment in full,i do understand their are some cheque bounce’s,but that was in the year 2006 to 2008. why they still informed my name to CIBIL when i paid back their money in full..what should i do now should i go to other bank with the closure letters and asking them to remove my name from CIBIL,will that be possible..

Posted on September 17th, 2012

Manish Chauhan says:

Calm down first .. It might happen that you made a late payment in last month (not sure on this) , which might have envoked a late payment which you didnt knew ! . Now as you have paid it, check your report after 45-60 days, but then , it must have got updated !

Posted on September 18th, 2012

Manish Chauhan says:

Yes , 836 is a great score.. you should be accepted for home loan , but finally it will depend on your salary and how much you are paying in debt right now !

Posted on September 18th, 2012

Manish Chauhan says:

Yes, its a good score

Posted on September 18th, 2012

Manish Chauhan says:

Apply it on CIBIL

Posted on September 18th, 2012

Manish Chauhan says:

No , you will not get any loan unless you pay full amount on all credit cards . Settlement is not a solution , it will be reported to CIBIL

Posted on September 18th, 2012

Manish Chauhan says:

Sure .. let us know the progress !

Posted on September 18th, 2012

Jacob says:

Hello Manish,
I have got response from CIBIL against my Dispute of removing invalid ‘SETTLED’ remarks and Making the Account as close.
Please find my raised Dispute below:
“It is regarding the invalid SETTLED remarks under the following report in CIBIL Report. Memeber
Name:XXXX Bank, Account Number:XXXXX,Account Type: Credit Card I have maid Full and
Final Payment towards this Account on XX-XX-2012 at XX Branch,Bangalore. Receipt No: is
XXXX.This Full and final payment was based on the Account statement that i have received on
XX-XX-2012 and on checking the balance with branch at the time of Payment.I have received a No due
certificated from XXX bank on XX-XX-XX by stating thath my Credit card has been Deactivated since
XX-XX-XXXX with no Amount as Outstanding.Ref.No:XXX/SRXX/C I have cross-checked with
XXX Customer care on XX-XX-XX after seeing the CIBIL report wrong remark and they have(Person is
XX, at XXam) told me that it was Full and Final payment only that I have done.Hence I request CIBIL
Authority to do the needful to remove the SETTLED remarks from the CIBIL Report and Show the ACC as
Closed.”

Please read the CIBIl Response as below:

“We had written to the relevant Credit Institution to confirm accuracy of information provided in your report. Based on the findings as provided by the Credit Institution, we would like to inform that the following particulars are updated in our records.

Member Name Account Number Corrected Particulars
XXX BANK XXXXX00XX Date Closed: XX/XX/2012

We had also written to XXX BANK for Account Number XXXX00XX to confirm Account Status provided in your CIR. Based on the findings as provided by the Credit Institution, we would like to inform that the information provided in your CIR is correct.”

My doubt is that whether the ‘SETTLED’ remarks will be still there in CIBIL report? My dispute was to prove that ‘SETTLED’ remark is wrong since I have done full and final payment.
Please clarify me.

Posted on September 18th, 2012

H Abdul Azad says:

Dear Manish,
I had vehicle loan with Indusind bank for 18 month tenure from August 2010. I agreed to pay EMIs through my ICICI Sal SB a/c. My first EMI not debited in ICICI, I checked with them, they told my signature is mismatching like that. In the meantime Indusind bank approached me and got my first EMI by cash. Like that every month I made payment by cash through the collection agent. But my mistake I have not taken any steps to check the signature in ICICI. The collection agent not regularly collecting cash from me, he took his own time to collect the cash, that time I have not bothered about that whenever he comes I made payment. (It delayed two months because of the collection agent not came to my home he collected 2 months payment at one stretch) But I made all my payment within 18 months. While getting NOC the banker told I have to pay 1500 for late payment(s). But I told it is not my mistake it is because of your bank. And he convinced me and collected 350 as late fee, to get the NOC, I paid and got the NOC. Last week I applied personal loan, it was rejected due to low CIBIL score, and the loan person told the score is 540. It highly disappointed me. I don’t know what to do, could you please help on this.
Note: I had personal loan with HDFC for 3 years from 2007 successfully pre-closed the loan before 6 month of actual closure. And I had personal loan with Axis bank from 2008 ~ Sep 2012 successfully completed recently (This loan was repaid through the same ICICI Sal SB a/c ECS)

Posted on September 18th, 2012

praveen kumar.P says:

Hi manish,
Even if they take out my name for CIBIL defaulters list and will there be any great impact in my Credit Score, i mean to say is there any chances of getting my score increased.

Posted on September 19th, 2012

Manish Chauhan says:

There is no “defaulter” list . There is just a report , your status will be changed , thats all , the score will improve , but not drastically !

Posted on September 19th, 2012

Manish Chauhan says:

I wont say its bank mistake totally. while its collection agent lethargy , but you should also have been a little proactive to make sure the payment was done on time, you should have better paid that small payment and got things clear !

Posted on September 19th, 2012

Manish Chauhan says:

Yes, it will be removed if you have not left even a single penny on the table, but the update will take some time . CIBIL will check with bank and bank will agree to it , only then the change will happen !

Posted on September 19th, 2012

H Abdul Azad says:

Dear Manish,

Thanks for your reply.
Could you please tell me how to correct my CIBIL score in future, or is there any possibilities to approach Indusind bank to correct the same. I am planning to take home loan also, but all the sudden everything collapsed. Please advise….

Posted on September 19th, 2012

Tarak Nath Singh says:

Hi Mr Manish,

Request you to help me on below said problem and mail me your advise and idea to get rid off.
loan.
1. I had taken a car loan from ICICI in Aug-2008 and it was already been completed in July-2011 within stipulated time, so there was no delay in payment.
2. Recently I have applied for personal loan from ICICI but it was declined. ICICI officials told me that my CIBIL record is not good enough to lend me and because 10-12 ECS was bounced during my payment for car laon.
3. I have contacted in CIBIL institution and purchased CIR report by paying 470. I have already got my CIR report on 30th Aug-12 and I found that my credit score is 780,then also my personal loan was declined. Personally I met with ICICI officails many times but not approved.

Pls advise me and request you to send your valuable advise and suggestion on my personal mail id.i.e.tarak.singh@gmail.com.

BR//
Tarak

Posted on September 20th, 2012

Tarak Nath Singh says:

Hi Mr Manish,

You are great and helping us nicely.

BR//
Tarak

Posted on September 20th, 2012

praveen kumar.P says:

Thanks a lot manish

Posted on September 20th, 2012

Rajat Goswami says:

Hi Manish,

I want to apply for a home loan.

I have following credit details:-

HDFC P/L – Closed by prepayment (15 days back)
StanC Credit Card – 20000.00 (out of this 8000/- paid yesterday)
HDFC Credit Card – 12000 (5000 paid yesdterday)

Do i have a chance of getting loan.

Posted on September 20th, 2012

Jacob says:

Hello Manish,
How many times in a Year that we can apply for CIBIL Score online without getting affected to CIBIL Score.
Best Regards,
Jacob

Posted on September 21st, 2012

Jacob says:

Dear Manish,
My new query is on DPD entries in my CIBIl Report. I had a CC with a bank on 2007 and closed with full payment on 2008. There is no Overdue exists also.Please find the details below:

Dates
Date opened: 06-08-2007
Date Closed: 08-04-2008

Account Status
Credit limit::12,000
high credit:20,201
Current Balance:0
Amount Overdue: -

Status
Every thing is blank(No written off or Settled)

DPD/AC 797 767 736 …..
Monthly-Year 05-12 04-12 0312………

But then why there is this many Days as DPD comes against this account as shown above. Is it a Mistake for against I have to raise a Disput at CIBIL? Or else, Is it fine to be like this in Report.

Thanks in Advance!

Posted on September 21st, 2012

RAJA says:

Hi Manish,
I got a pl loan of 20000/- in the year 2008 from ficcl but i got 18200/-loan by cheque & i have paid 12 installment without failing after paying 12 th emi i stooped the payment due to some unavoidable reason.I recently got my CIBIL report on payment from CIBIL in that report there is written-off (principal) report was there by ficcl against a payment overdue of 15,994/- after that i visited ficcl office & made all the due payments payment details are -12453/-,loan prepayment charges of the principal loan amount outstanding as on date of prepayment 4% (498/-),service tax for 4% (62/-),interest arrears -3541/-, penalty charges-3371/- on 18/9/2012 TOTAL AMOUNT PAID TO FICCL – 19925/- now I want to know from you that how much time it will take to remove the written-off status. please let me know the new status it will reflect in CIBIL report & for getting new loans is there is any bar if yes then for how much time. Looking forward for valuable reply.

Posted on September 21st, 2012

Manish Chauhan says:

Raja

the bank will now update it with CIBIL in 45-60 days . and then the written off status will get removed , but the point is the DPD’s status will still refelct some part of your dues , and that can the issue while getting the loan

Posted on September 22nd, 2012

Manish Chauhan says:

DPD generally mean that for any given month how many days of debt was not paid . Now that should be last 36 months of data. AS you are saying that there is no dues on your name now, it should not be such a high number in DPD’s , you need to talk to CIBIL in this case

Posted on September 22nd, 2012

Manish Chauhan says:

You can get it any number of times . There is no impact because of that in your report

Posted on September 22nd, 2012

Rahul says:

Hi Manish,

I applied for a personal loan with HDFC bank but they rejected because in past i had a bike loan and Although i have paid all the installments now, yet there were 5 cheque bounces during the repayment period. When will i again become eligible to apply for a loan and successfully get it.

Posted on September 22nd, 2012

Manish Chauhan says:

first apply for your credit report and check what is your score ? Is it very low ?

Posted on September 22nd, 2012

Manish Chauhan says:

I dont think you will get a loan with these many loans already . Also even if you close all of them and apply for loan , you might not get it immediately , because there has to be a gap between two loans

Posted on September 22nd, 2012

Manish Chauhan says:

Thanks Tarak

Posted on September 22nd, 2012

Manish Chauhan says:

most of the banks looks for more than 800+

Posted on September 22nd, 2012

Manish Chauhan says:

I suggest you read this – http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on September 22nd, 2012

Raj says:

please tell me my cibil score

i have given to improve it as on 4thsep.2012,

Posted on September 22nd, 2012

Raj says:

Plaese tell me my cibil score

i have taken a mail of cibil report and also a request forward to improve it with all docx. an dpayment

how can i understand my score who is in hand to me and my mail.

help me

Posted on September 22nd, 2012

H Abdul Azad says:

Dear Manish,

Thanks for your reply. The site which you referred is very useful. Sure, i will manage my existing credit cards carefully and get my score up.

Posted on September 23rd, 2012

praveen kumar.P says:

hi sir, as i discussed it earlier about my HSBC P.loan which i took it in 2006 got completed in 2008,now when i checked my credit report i found that they had reported to CIBIL for not paying rs.300 & it is showing as 900 days delinquency,i still remember when i took loan i gave ECS to pay my EMI,so my question to you is that,when i gave them rights to withdraw money from my bank for there EMI’s & they did it for entire loan tenure,so why is that they did not take out money from my bank for those Rs.300,instead of that they reported to CIBIL, so on this bases can i fight with them that mistake is from there side as well as they didnt contact me or sending any due amout mail,email or sms to me. now i got the NOC from them on 21st sep as they promised what shoud i do now…?????
one more question i took one more loan from HDFC in 2006 for Rs.15k,i paid all the EMI’s on time,just once i miss the payment, so why is that they informed to CIBIL when i made the payment on time got the NOC in 2008 & balance is showing zero, when i spoke to there customer service they said someone will get back to you& day before yesterday i got a call from HDFC chennai & they said we didnt report anything bad ab my loan repayment track,sd ur payments were standard,so can i ask them any written letter stating that my loan track was took just because its appearing in CIBIL inspite of showing zero balance..what do you suggest for this one,pls advice me seperately for both the bank…thanks in advance

Posted on September 24th, 2012

Tarak Nath Singh says:

Hi Mr Manish,

Here is my total credit history, pls advise me.
I have applied for personal loan of 2 lac from ICICI bank and it was rejected due to CIBIL report.After inquiring I came to know the following points:-
1. I had taken CAR loan in Aug-2008 and it was closed in July-2011 within stipulated time and there was no delay but as per ICICI officials my ECS was bounced 10-12 times during EMI payment as it was auto debited from my ICICI’s salary account, but they are providing me the details.
2. Then I purchased CIR and also received the hard copy and the credit score is 780.I have shown my CIR report to ICICI officials but nothing happened and their RM not approved my personal loan.
3. One more thing I would like to share with you that presently I am not bearing any credit card but I had used SBI & AXIS Bank credit card till 2007 but due to some unavoidable circumstances the due amount of my credit card was unpaid for long time and it was settled in 2011 after paying Rs 40,000 and Rs 34,200 respectively and also got NOC from SBI.
4. After that I written many mails to CIBIL and asked the reason that why my PL was rejected and I got a mail from CIBIL and they stated that they have done an in-depth analysis of the dispute raised by me and it was observed that the information pertaining to another individual’s credit report was inadvertently mixed with my report. And they have immediately taken corrective action to separate the information.
And they assured me that the disputed account is removed and will not appear in my report going forward.
5. Then again I talked with ICICI bank and forwarded the said mail which I have received from CIBIL and asked them to process my PL but this time also they denied.
6. Now again I have applied for PL from Axis Bank as advised by somebody. So is there any possibilities to decline my PL again.
I request you to help me in this regard.

BR//
Tarak

Posted on September 26th, 2012

Manish Chauhan says:

there are two things you need to check , report and score..

After removing the disputed account info , is your report still clean ? I dont think so , the debt you had done settlement for, it will be marked as SETTLED in your report and it must be causing the issue, unless you pay it off back , it will not be removed. talk to the bank about it

Posted on September 26th, 2012

Manish Chauhan says:

What I would suggest is that as of now, better pay it off and let it get correct in CIBIL and later file a case against them

Posted on September 26th, 2012

Manish Chauhan says:

What is your score as per the report ?

Posted on September 26th, 2012

Tarak Nath Singh says:

Hi Mr Manish,
Thanks for your reply.

Again I have to purchased the CIR to know my revised report & score or is there any other process?

Pls advice.

BR//
Tarak

Posted on September 26th, 2012

Sam says:

Hi Manish,
Any Idea will CIBIL report have data of HSBC credit card settlement which i had in year 2003? I didnt even have pan card those days. I might have given my passport as proof.

Posted on September 26th, 2012

Romil says:

Hi Manish,

I have a problem, recently I have applied for a car loan but when the bank called my CIBIL report it mentioned a credit card unpaid amount of R. 70k. I have only 1 credit card and its very regular. How can I correct this in my report as the bank is not ready to listen my justifications.

Posted on September 27th, 2012

Dharminder Singh says:

kindly check my cibil my pan -awqps9509n
send my email

Posted on September 28th, 2012

Anuj Mittal says:

Hi Manish,

My score is 560. Do I stand a chance of getting a home loan (secured)? Does pre-paying a loan helps in improving a score in comparison to paying all EMIs in time without a single delayed incident ?

Looking forward to your reply.

Regards,

Posted on September 28th, 2012

Manish Chauhan says:

Thats a very bad score. Did you have any past loans which you didnt not pay in FULL ?

Posted on September 29th, 2012

Manish Chauhan says:

You have to apply for it on cibil website, by paying Rs 470

Posted on September 29th, 2012

Manish Chauhan says:

Which credit card is it ? Did you have another card ? Check your report once and look into the matter, there might be a fraud case againt your name !

Posted on September 29th, 2012

Manish Chauhan says:

Its in CIBIL report, because it was settled and not paid in FULL , settlement goes into CIBIL , you are in trouble !

Posted on September 29th, 2012

Romil says:

On the report nowhere the name of bank / issuing authority name has been mentioned. I do not have any second card. When I tried to inquire for the same with the bank who has rejected my loan request they were blank with a simple reply that the detail of such is not mentioned in the report so whatever is mentioned whether correct or wrong they are imposed to believe it and work accordingly.

Posted on September 29th, 2012

Manish Chauhan says:

then raise a dispute resolution with CIBIL and ask them which bank is it , if you feel that the data is wrong . http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on September 29th, 2012

Anuj Mittal says:

There were 2-3 disputed credit card payments 4 years back which I didn’t clear. After that, I went abroad for 3 years so banks wouldn’t have been able to contact me. Currently, I pay my EMI and cc bill absolutely in time.

But home loan is secured loan. Suppose, I borrow only 50% of the cost of the property, will it still be difficult for me to get a loan ?

Regards,
Anshul

Posted on September 29th, 2012

Manish Chauhan says:

Simple Fact – Unless you clear off the full amount of past loans, your credit report will mention those loans as WRITTEN OFF and no lender will lend you , even a paisa ! .. Just clear it off .

Posted on September 29th, 2012

Manish Chauhan says:

You have to pay again !

Posted on September 29th, 2012

Shaik says:

Hi Manish,

First I would like to thank you very mush for helping us.
I was working in Citigroup and I had 2 personal loan and 1 OD account from Citibank and also 1 personal loan from HDFC bank.
I have a problem
I have used Citibank OD amount and converted to EMI
I had closed all the 3 personal Loan and 1 OD on 2011
but now after 1 year I want to apply for the Car Loan in ICICI Bank but the ICICI bank is telling that there is a due in Citibank But when i check with Citibank they said every think is closed but the Citibank is not able to give me the NOC or Closer letter for the closed OD account
Could you please help me
How can I know what it is pending ?
How can I know my detail of all the bank status ?
How can I know how much it is pending in which bank ?
-Thanks

Posted on October 1st, 2012

Pavan says:

Hi Manish,

Can you please let me know the difference between these two reports?

1). CIR
2). CIBIL TransUnion Score

Should i go only for CIR report OR we must have to go for TransUnion score report?

My only concern is that if we can get sufficient information only on 145/- rs in CIR then can go for CIR report twice or thrice in a year to track our credit history.

Any suggestion?

Thanks,
Pavan

Posted on October 1st, 2012

Manish Chauhan says:

1. CIR is just a report containing your information like different loan accounts and past info

2. Score will have a number called as CIBIL score along with CIR , if you do not want to know your Score, then you can just order CIR

Posted on October 2nd, 2012

Manish Chauhan says:

I think there is some thing which was written off by citibank and your case is closed, thats the reason why they are saying there is nothing pending and its closed, but instead of a clean closed case, its a dirty cloased case . I suggest opening a dispute resolution with CIBIL http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on October 2nd, 2012

Amit Mohanty says:

I applied for AMEX card and it got rejected recently.The reason was that my cibil score is not above 700.I bought the CIBIL Report.I am kind of confused after seeing the report.

1.I have not missed a single payment from last 4 years.
2. I have never done late payment
3.I have never settled any account/written off
4.I have 2 credit cards and both are almost unused.

Still my score is low.However I have seen 2 things
1.I have taken an education loan from SBI and was closed in 2010.I have the closure document but in the report it does not show closed.
2.My Annual Income is wrongly quoted.They have missed a ’0′ Zero.Bringing down my salary 10 times below my actual :-)

Can these 2 points be the reason for my low score?What needs to be done?How long does it take to correct the mistake and get a revised score.

** I did not see any posts regarding a low score because of wrong income.So was curious does that mistake actullay messes up the score or not ?Also the frequency shows ANNUAL so i assume its my CTC.

Please help

Posted on October 2nd, 2012

Baskar says:

Hi Manish

After reading the above comments (few) you are doing a great job.

I have taken a pl in Citifinancial and I have not paid the last 2 installments for some personal reasons. It was more than years pending. How long my name will be in CIBIl?

Posted on October 3rd, 2012

Amit says:

Hi Manish,

I have applied for home loan.This bank is saying i am gutanter for two persons.
Can i know the name of persons through CIBIL report ? or is there any other report which can tell me the persons name to whom i am the guranter.

Posted on October 3rd, 2012

Shaik says:

Hi Manish,

Posted on October 3rd, 2012

Shaik says:

Hi Mansih thanks for helping us as u said to apply CIR report so i got my CIR report.

In the report i came to know about ICICI credit card as overdue of 60,000 unfortunately i didn’t received after applying and also informed to ICICI that I have not recieved to ICICI in 2008, In short it was received and misused by someone i called to ICICI customer care after seeing the CIBIL report,they said they will contact the branch and get back to me tomorrow.

So please suggest me the correct procedure to remove this dispute
1. Do i need to go through ICICI bank
2 or shall i complaint to CIBIL

Posted on October 3rd, 2012

Kunal says:

Hi Manish,

I have total of 7 credit cards of different with credit limit of around 9-10 lakhs. 2 credit cards were never used & were closed by the bank.

Only once there was a delay in payment & late fees was charged which was reversed by the bank.

My monthly credit card bill is around 25-30 thousand & is always paid in full. Never defaulted any payments.

Also I have a housing loan, EMI for which is paid on monthly basis through ECS. (no default)

My questions

1 Does the number of credit cards affect Cibil Scores ?
2 One of late payment fees charged by bank & later reversed in same bill affect the Cibil scores
3 Paying Housing loan in timely manner without any default affect the credit score.

If answer to any of my questions is yes please advice to improve the score.

Posted on October 3rd, 2012

Kunal says:

Hi Manish,

I have total of 7 credit cards of different with credit limit of around 9-10 lakhs. 2 credit cards were never used & were closed by the bank.

Only once there was a delay in payment & late fees was charged which was reversed by the bank.

My monthly credit card bill is around 25-30 thousand & is always paid in full. Never defaulted any payments.

Also I have a housing loan, EMI for which is paid on monthly basis through ECS. (no defaults)

My questions

1 Does the number of credit cards affect Cibil Scores ?
2 One of late payment fees charged by bank & later reversed in same bill affect the Cibil scores
3 Paying Housing loan in timely manner without any default affect the credit score.

If answer to any of my questions is yes please advice to improve the score.

Posted on October 3rd, 2012

Purnendra says:

Hi,
I applied for car loan . and i got to know that there is some 2090 INR rs overdue
will this amout impact my SCORE badly?
on my name for some credit card but as per my knowledge i am using only one credit card and that i am paying on time but some time back citi bank issue me on credit which i hv neve used and even i dont knw its number . i am still not able to know how this due is coming in my name?

Posted on October 4th, 2012

Manish Chauhan says:

Yes it will affect your score .. better enquire more about it , order your credit report !

Posted on October 4th, 2012

Purnendra says:

will report tell me clearly abt card numbers and bank detail? as i m not aware about to whom i need to repay that ?
as i just got to know due to this my score is around 650

Posted on October 4th, 2012

Manish Chauhan says:

It will not give the bank name, it will give you the amount outstanding and type of loan, you will have to follow up with CIBIL on that.

Posted on October 4th, 2012

Purnendra says:

How to follow up with CIBIL on that ?

Posted on October 4th, 2012

Manish Chauhan says:

Kunal

1. NO , its not the number, but the quantum of unsecured credit out of the total credit you have .

2. No , only the outstanding dues in a given month is reported !

3. It will affect in POSITIVE way and help build credit score !

Posted on October 4th, 2012

Manish Chauhan says:

Wait for ICICI response .. it might happen that it was misused, there nothing CIBIL can do here, its a matter between your bank and you .

Posted on October 4th, 2012

Manish Chauhan says:

You will have to raise a dispute resolution . See this article http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on October 4th, 2012

Manish Chauhan says:

Have you never been a guarantor to someone loan ? If not, then its mostly a identity theft issue . Better check your report first

Posted on October 4th, 2012

Manish Chauhan says:

For 15-20 yrs !

Posted on October 4th, 2012

Purnendra says:

this is not dispute i just want to know the details of default accounts so that i can pay the respective accounts in my case this is credit card number will it have this number in place of account number column?

Posted on October 4th, 2012

Manish Chauhan says:

Actually your income does not matter, but there can be relation between your income and your loan , like outstanding loan in comparision to your income, so that would be 10 times ! .. Your education loan seems to be the issue , what is the status in the report for that loan ?

Posted on October 4th, 2012

Amit Mohanty says:

Its hows Rs 2400 due and last payment received inJuly,2010.There is no closure date/I have raised a dispute for the same.Is it possible that this single point messes up my report ??

Posted on October 5th, 2012

Amit says:

I was guarantor but i am not remembering the names of person.
Whether i can get the name of that persons or other details from CIBIL report.

Posted on October 5th, 2012

Purnendra says:

hi,
i applied to car loan on this monday and on wednsday they took my CBIL report and score was coming 688 and so they asked to check it and there was one overdue on my credit card which is i have already cleared 5 months back in April and that card also is expired and i got new card with new number . this card is also there in CBIL report .

so i have 2 account in CBIL one for expired credit card with overdue
other with new card number without any overdue. i dont able to under stand as i have clerd my due amout still it is showing overdue.
and one intresting fact i applied for my personal CBIL report today and my score os now coming 769 but it has same history with overdue as bank have . How can these two score differ in two dyas as i havnt did any thing?

Posted on October 5th, 2012

Sanjay says:

Cibil did not issue my report after submitting scan as well as hard copies of my details. They just want to eat our money. They did not authorised Axis Bank statement address proof. They just want to cheat people, they belong to same category who just work for their own gain on general public money.

Posted on October 9th, 2012

Manish Chauhan says:

Sanjay

Did you talk to the customer care people on this , what are they saying ?

Posted on October 9th, 2012

Manish Chauhan says:

Looks like your credit card company has not updated with CIBIL , ask them to do it !

Posted on October 9th, 2012

Manish Chauhan says:

You dont remember ? Are you serious !

Posted on October 9th, 2012

Manish Chauhan says:

Yes, it can mess up big time . it will be mentioned as WRITTEN off in your report and banks will not give loan looking at that !

Posted on October 9th, 2012

Amit Mohanty says:

The strange thing is that the report does no show WRITTEN OFF.Infact it does not show any status for thr edu loan account.it shows ‘-’ . .Just that there is no closure date and in the due amount Rs 2400 is shown.What does that mean?If there is no WRITTEN OFF mentioned yet some amount is due then does it still affect?

Posted on October 9th, 2012

Manish Chauhan says:

It means that they have not closed that account, I suggest pay off 2400 and close the matter, if its not your mistake, then pursue it later with bank

Posted on October 9th, 2012

Amit Mohanty says:

I had already paid Rs 2400 in 2010 and have obtained the NOC after closing the account.They have not updated the details in CIBIL.I have raised a dispute with CIBIL and they replied that they will resolve the issue in 30 days.Even if the status is ‘-’ and the amount is due then it will affect my score?The reason I am asking this is because nothing else looks bad in my report.All my credit cards are unused,all loan accounts closed,no settlement/written off and not a single late payment.So if this issue is fixed my score will be improved?
Sorry for bugging you but I do not know who else to ask questions.

Posted on October 9th, 2012

Purnendra says:

but can you please explain in 2 days with the same history
how my score is coming different.
it was 688 2 days before in bank’s report(i have seen this myself) and it is coming 769 in my personal report ?

Posted on October 9th, 2012

mkshekar says:

Hi I need to know a few things

I got my cibil report in my mail and found my score was 823. fine. I discovered so many inquiries which were not mine from various banks. This report was dated 25-09-12 .But again when my bank took a fresh report on 4-10-12 when i submitted a loan application I found the score drastically reduced to 713. what could be the reason.? could it be because of the latest unauthorized inquiry i found from a bank and it was dated 11-09-12.Is it because somebody has taken a loan in my name and it is yet to be updated in my report? so many doubts I have. how do i dispute this inquiry which is not mine? in cibil

Posted on October 9th, 2012

Sanjay Shiyalwala says:

Dear Manish,

I had contacted them and what they exactly want is that one of the Bank should send their personal executive to my house and to verify the same address which is on my bank statement. And why any bank will do this, as already they have verified my address before updating into their system with all my address proof documents submitted to them.

Cibil just collecting money and later starts harassing, so that we don’t ask them again and they will gain that money.

Posted on October 9th, 2012

p.pasupathi says:

kindly give handphone no-

Posted on October 9th, 2012

Dhruva Pathak says:

This is one of the best articles I have come across for cibil. Does buying and selling of
Mutual Funds tracked by cibil?

Posted on October 10th, 2012

Ranjani says:

Hi,

I have applied for Cibil report online, I have not received the details n email, but i have got a message in my handphone, how can i get the detailed report.

Posted on October 10th, 2012

Ranjani says:

Hi Manish,

I have applied for CIR and payed 470,, the process was successful, I have received an sms in my handphone that the details were emailed on 8-10-12. But till date i have not received any details in my email. How do i contact them to get the details.
Please suggest.

Posted on October 10th, 2012

Pradeep Bhandari says:

Reply of 1. No. …..NO
Reply of 2. No…… it may affect if you are negotiation is not acceptable by bank example: if not acceptable late payment charges will keep reflating in your bill or your card will closed after limit
Reply of 3. No …… your scores will be good …….. as low is 300 (as per your income and bank transition your score gets increased )

Posted on October 10th, 2012

Harish says:

Hi Manish,

I have applied for personal loan and credit card from different banks and it was rejected from all banks due to CIBIL issue. I did not take any loans and even any product on EMI Basis, I dont know what is the problem exactly. Where can I get my report and how to apply for that, please help me in this issue and is there any office in Hyderabad to know the details about my CIBIL Issue and how much I have to pay for this if want to apply in online.

Posted on October 11th, 2012

Vijayaraghavan says:

Dear Manish,

I have been continuously trying to reach CIBIL customer care in their working hours. After the welcome message, i have been asked to dial the extension number. If i dont dial, it says transferring to operator and the call gets disconnected. Any suggestions please?

Posted on October 12th, 2012

Manish Chauhan says:

Not heard much about this, for most of the people it works ! .. What time were you trying ? It might happen that they have working hours in place like 10 – 6 :)

Posted on October 12th, 2012

Vijayaraghavan says:

Manish Ji, thanks for the quick reply..Im trying at the current moment for the past 30 minutes.. i dont know what extension number to press?

Posted on October 12th, 2012

Manish Chauhan says:

What number are you trying ?

Are you using numbers give at http://www.cibil.com/contact-us and also fill up that form which is for online contact , at the bottom

Posted on October 12th, 2012

Vijayaraghavan says:

Im trying the number present in that site 91-22-66384600..
also tried the online form.. it din work.. i was wondering whomever tried the customer care directly managed to speak to the operator or do they about a specific extension number?

Posted on October 12th, 2012

Manish Chauhan says:

Did you have any credit card earlier ? Or have you been someone guarantor for any loan ?

First check your cibil report . apply online for it , follow this – http://www.jagoinvestor.com/2011/12/get-cibil-score-online.html

Posted on October 12th, 2012

Manish Chauhan says:

Vijay

I just tried and I was able to reach the person , Not sure what you were doing exactly . Dial the number 022-66384600 . It will ask you if you want any information on cibil report etc and ask you to dial 1 , else directly press the extention number .

So press 1 , then it will ask for language , again press 1 for english and then it will give many options , and final option will be 9 for speaking to any customer care executive . Then press 9 . after 2 min , I was greeted by one lady Shruti who asked me if I had any issue :) .

So after dialing the number , follow this sequence 1-1-9

You should get it . Let me know if it works ! , I invested Rs 1 for this :)

Manish

Posted on October 12th, 2012

Vijayaraghavan says:

Thanks Minesh.. I really appreciate the instructions u sent across.. pasting the same for other’s reference. i was able to reach CIBIL finally.

Dial the number 022-66384600 . It will ask you if you want any information on cibil report etc and ask you to dial 1 , else directly press the extention number .

So press 1 , then it will ask for language , again press 1 for english and then it will give many options , and final option will be 9 for speaking to any customer care executive . Then press 9 . after 2 min , I was greeted by one lady Shruti who asked me if I had any issue :) .

So after dialing the number , follow this sequence 1-1-9

Posted on October 12th, 2012

Manish Chauhan says:

Contact on the customer care .

Posted on October 12th, 2012

Manish Chauhan says:

WHy are oyu not getting it on email , contact the customer care !

Posted on October 12th, 2012

Manish Chauhan says:

No , mutual funds investment are not tracked by CIBIL

Posted on October 12th, 2012

Manish Chauhan says:

Is your address with banks same as your current address, I doubt ! ..

Because CIBIL only sends the report if your address proof matches with the one with your bank . If its not same , then you should first change it on bank side.

Posted on October 12th, 2012

Manish Chauhan says:

Yes , there might be an identity theft case againt you and some one has misused your details . you need to enquire on all the loans which are not taken by you

Posted on October 12th, 2012

Manish Chauhan says:

Yes it will improve your score, but not much , because anyways this is a small issue .

Posted on October 12th, 2012

riyaz .a.wadiwala says:

my question is i do i repair my score because iam not getting any card so plz answer as sooon as posible

Posted on October 12th, 2012

Sanjay says:

Dear Manish,

I had updated the address as per my current residence, and had got updated with Axis bank for address proof while giving them my telephone and gas connection bill. But still they told that my address is not matching as per their records, so may be they have old address in any of my credit card. I am living in rented house so used to change house every 2 years as per I find good and suitable house. I have not updated my address to my credit card.
For report delivery I also requestd to send me via email, but that also they didn’t agree and wanted to have address proof from any national bank whose executive should visit my house and then send them report. Its not possible so I just dropped that idea and understood that I got into wrong place for CIBIL report.
Thanks
Sanjay

Posted on October 12th, 2012

mkshekar says:

“Manish Chauhan October 12, 2012 at 3:27 pm
Yes , there might be an identity theft case againt you and some one has misused your details . you need to enquire on all the loans which are not taken by you”

Ya . But I enquired with a all the branches of the member bank which apparatly made the enquiry. But all of them negated making any enquiry in my name.
and you havent replied to my second query wjy would my score drastically rfeduce by over 100 points?

Posted on October 13th, 2012

rocky says:

does it make sense to check my CIBIL score as I have started sing credit cards last year onwards and have not taken any type of loan till now?

one more thing…the link you provide doesn’t open in new window/tab but on same page..”1. Fill up the online form The first step is to fill up a form online here”…

Posted on October 13th, 2012

Manish Chauhan says:

Yes ,it makes sense to check it .

Just click on the link while pressing CTRL , it will open in another page

Posted on October 16th, 2012

Manish Chauhan says:

Where is your old reply , I cant locate it now

Posted on October 16th, 2012

Manish Chauhan says:

Yes, its all done to make sure only right person gets the report . The point is , your all banks records for address and other things should match ! .. with your current records. if not, then make changes in the bank side

Posted on October 16th, 2012

Manish Chauhan says:

Take a secured credit card .. and use it

Posted on October 16th, 2012

Manish Chauhan says:

Welcome

Posted on October 16th, 2012

Sanjay says:

Dear Manish,

I agree, but I had many credit cards earlier and all I have closed, and it is not possible to get all the address changed. Also I have given bank statement with my present address with transactions in that month to prove that I am the right person on the correct address. Its not possible to go to each bank and change my address accordingly. For my identifications I had submitted the bank statement, telephone bill and gas connection with all same address and with transactions in that particular month. What more they need for ID proof.

Posted on October 16th, 2012

Vijayaraghavan says:

Hi Manish Ji,

I got my cibil report. The score is 755. is it a decent score? Another question is i have been paying my HDFC PL properly. But the report shows DPD as 025 for the past 10 months. When i checked with the bank they said i have been repaying properly and there have never been any overdue amount logged. They are asking me to contact CIBIL. But wont they put it on bank again as it is the bank that sends the details?

Please advise me Manish Ji

Posted on October 17th, 2012

sarabhjeet says:

Dear Manish Ji,

I had taken a PL from HDFC Bank, which I settled paying some amount (not full) in April-2011.. Recently i checked my CIBIL Score; for Persona Loan it is showing 755 and my Transunion Score is 755…

My question is, is that enough score to get a Car Loan or Home Loan ?

Posted on October 17th, 2012

Kiran says:

Dear Manish,

I had a credit card with HSBC with credit limit 25,000. I had defaulted the full amount of 25K and never paid anything since 2005 when I had used up 25K (100% of my credit limit) due to my pathetic financial condition in 2005. Otherwise I have a good record in my credit score. My CIR score as of October 2012 is 850, however, the outstanding as of now on my 25K credit limit is around 4 lacs. Currently I have a housing loan of 7 lacs and paying EMI of 7K and no other loans. The HSBC credit card history shows as written off. Now JM Financial is behind me to clear the outstanding. I know I cannot do anything regarding the written-off status. Now my immediate concern is not CIBIL score, but to stop recovery agents from knocking on my door (so far nobody has come). I cannot pay the current outstanding amount of 4 lacs. Please suggest a way to settle this account and what is the minimum I will have to pay to settle this account (I cannot afford more than 30,000). Can I get the settlement in an amicable way. Your input will be most appreciated.

Posted on October 17th, 2012

Ash says:

Hi Manish,

I have got my Cibil score, it is 823. I am looking for a home loan of 50+ L. How do you see possibility with this score.

Regards

Posted on October 18th, 2012

Manish Chauhan says:

the score is extremelly good . Just make sure you understand that score is just primary level . After that it depends what is your loan eligibility as per salary .

Posted on October 19th, 2012

Manish Chauhan says:

Kiran

I dont thikn there is a great solution here , the 25k payment has grown with all the interest and charges in a legitimate way , so legally you are bound to pay .

Posted on October 19th, 2012

Manish Chauhan says:

Yes , the change has to happen on Bank side, mostly you talked to soemone on customer care side who dont understnad how it works , HDFC will update bank on this . Also to be safe better open a dispute resolution with CIBIL too and inform that – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on October 19th, 2012

A Rajasekar says:

Hi Manish,
I got my score thro mobile but I’m not getting the report by mail. They claimed to send the report to my email ID twice but I never got it. Even I gave them an alternative id but still didn’t get any.

I keep calling the customer care for weeks and nothing happening. how to go about this

Thanks,
A Rajasekar

Posted on October 19th, 2012

Chetna says:

Manish is it possible to talk to you for some suggestion? if yes, can i have the number please

Posted on October 20th, 2012

Manish Chauhan says:

Hi Chetna

Incase its regarding a personal query, you can ask it on our forum – http://www.jagoinvestor.com/forum

Posted on October 20th, 2012

ZaK says:

Hi Manish,

my Credit card got settled after the Grievances readdresal of team Barclays but status says written off, while communicating to the Grievances readdresal team after the settlement so reply i have received over the mail is ” We wish to inform you that since account was in Written Off status before settlement, we will not be able to remove the written off status even if the remaining outstanding is paid.

May we explain that once account is in written off status the same will be updated with the credit bureau as a process. Please be informed that we cannot rectify or update the status otherwise.

Manish I really need your advise in this !!

Also sharing with you that there was one article from RBI which says “Bank can not seek written off dues” kindly refer this link to read the complete article and advise… thanks Zak >> http://epaper.timesofindia.com/Default/Scripting/ArticleWin.asp?From=Search&Key=TOIBG/2010/02/24/15/Ar01500.xml&CollName=TOI_BANGALORE_ARCHIVE_2009&DOCID=188278&Keyword=(%3Cmany%3E%3Cstem%3Ecibil)&skin=pastissues2&AppName=2&ViewMode=HTML&GZ=T

Posted on October 22nd, 2012

Manish Chauhan says:

Zak

I have seen cases where banks update the CIBIL with clean status after the person has paid off the rest amount (balance is NIL) , So even in your case it should happen . I suggest raise a query with CIBIL also on this and also complain to RBI and banking ombudsman on this issue

Posted on October 22nd, 2012

Kripa S says:

Hi Manish,
First of all Thanks for the Article this is very usefull,
I have few important query can you please help me into this, so that i can get out of myself from messup or wrong dission,

Question- 1
I had Credit card from SBI in 2006 i used it then payed also but deu to small knowladge. after that i used some rs. 10000.00 and did not pay in the same time i joind another company in other city so the SBI is not able to contact me and i did not pay the money.

it pending till date.

my surname and sign was diffrent that time now is new from last 6 yrs.

what should i do- i want plan my invesment now in insurance or saving it will effect after if they trace me they will diduct from my saving with interest.

Question -2

Afetr that i taken personal loan in 2010 from HDFC- 2Lacs.
i regulary paid the EMI for 1 year and after of rs 7081/pm
then for 1 year late the payment for 5-6 days in every month deu to salary date.
so total approx 15 ECS payment was bounced and payed late.

then again i regulry started paying my EMI on time.
rigth now i have painding only 3 EMI + interest of 15 cheque bounced charge, late fee ect is 10000.00 approx.

Its closing time i realized this now befor few day when i pland for a piaggio vespa by finance now they are not given me the loan becouse of that.

I started recerching all kind of credit and cibil problems.
I realized i was going wrong way.
I was not aware about credit score, bad credit will effect with the littile late EMI and disorder the cheque.

Its closing time so how will i plan for final setelment, i herd from your article never do setelment. so how will i close the account now.
please help the procedure of closing or NOC. I dont know where i go.

Also please help me to improve my Credit Score for my Future.

it will be great help
Thankyou Very Much in advanced

Posted on October 22nd, 2012

Manish Chauhan says:

there is no other alternative here, check with customer care once and ask them you want to talk to someone above them . and you are complaining to RBI on this. This might speed up things .

Posted on October 22nd, 2012

Zak says:

Thanks Manish for the revert, also update you that I have paid 8000 of 20k and they (bank) had given me the Full and final NOC against the payment now I’m trying to contact them to remove my name from CIBIL but they are unable to help me. I have requested my CIBIL CIR which is expected in next 2-3 days (Offline). I hope you have seen the article , kindly advise next please as Barclays has stopped the operations in India as well.

Kind Regards
Zak.

Posted on October 22nd, 2012

Manish Chauhan says:

The article you had put is an old one , not sure if it still applies or not . You should check with CIBIL also on the next thing you should do .

Posted on October 22nd, 2012

Dhaval says:

My CIBIL score was 522 when i applied for the loan of SBI Car loan , i got the loan of 5 90 000 , without any problem the bank manager help me to clear my loan which i have taken in 2008 from Icici bank and the due amount was 3400 . , i was surprise that my laon get clear in 24 hrs …

Posted on October 23rd, 2012

Manish Chauhan says:

Nice to heat that . Note that CIBIL score is somethign a bank uses for its decision, if some particular bank or branch is not using it, its their decision !

Posted on October 24th, 2012

Amit says:

Hi Manish,

i was googling out and found a sample report – http://www.mycarhelpline.com/images/easyblog_images/128/sample_cibil_report.pdf

could you suggest
- what is xxx
- what is not disclosed in member name
- what is 000

thnx

Posted on October 25th, 2012

Pratap Maharana says:

Hi Manish,
i am pratap , requesting you to guide me to get my CIBIL report

Posted on October 25th, 2012

Ranjan says:

Dear user,

if one have a bad CIBIL score what should one do to make it a good score even if he dont have any credit card and loan running right now.
Please suggest.
Regards
Ranjan

Posted on October 26th, 2012

Manish Chauhan says:

If you do not have a credit card or loan, then how does your cibil report and score exist ? Were you guarantor for someone ?

Posted on October 27th, 2012

Manish Chauhan says:

What guidance you need ? All the steps are mentioned in the article itself !

Posted on October 27th, 2012

Ranjan says:

Dear Manish, in past I had 3 credit cards 2 personal loan and 1 consumer loan. I have cleared all the loans and credit card dues but one credit card due is still pending as the bank never contacted me in that case. I dont know the exact balance amount that I have to pay for that particular credit card. The credit limit for that card was 25000/-. In the past I applied for a personal loan but the loan was rejected due to bad CIBIL score I suppose. Now how can I improve my CIBIL score if I had a bad score. I have all the documents related to the loans and credit card that I settled and paid fully including NOC. Please suggest.

Posted on October 27th, 2012

Manish Chauhan says:

All you have to do is contact the bank and pay the full amount .

Posted on October 30th, 2012

NITHIN says:

Hi Manish,

Bit confused. Which address should i give while requesting for report. Present or previous? While filling online form, its telling that address should match with the address provided at the time of taking credit?

Posted on November 1st, 2012

Dhanu says:

I had two CC earlier. due to my financial problems I could not able to do the payment. If I clear the amount now, will my credit score increase?
If yes, How much time it takes. Plz respond.

Posted on November 1st, 2012

Manish Chauhan says:

Yes it will increase in 60-70 days !

Posted on November 2nd, 2012

Manish Chauhan says:

It should match with the bank records . SO if you have given old address at bank , then it might be reflecting in CIBIL , so if you have changed address, first change it in bank and then within some days it will get changed in cIBIL, and then you can apply for report with new address

Posted on November 2nd, 2012

NITHIN says:

Thanks Manish for your prompt reply.

Having one more doubt. Taken credit card from 2 banks and settled the amount also long back i.e approx 5 yrs back. At present no credit card no loan. So can i give present address for report?

Posted on November 2nd, 2012

Manish Chauhan says:

I dont think so , CIBIL will only send to that address which is with the bank record , this is to make sure the report does not go to wrong hands .

Manish

Posted on November 2nd, 2012

NITHIN says:

With continuation of earlier sent msg- My name reflecting in bank a/c is NITIN while in all other documents like passport,pan card etc is NITHIN. So by which name i should request for report. In case authentication get fails than i have to send hard copy of documents, it would be a problem.

I approached bank also for change of name but they didn’t proceed my request.

Posted on November 2nd, 2012

Zak says:

Hi Manish,
My CIR has been delivered and the score is 813 ! hope it’s a decent 1.
Need to understand that what is the meaning POST (WO) SETTLED under the Status of COLLATERAL.

Dates : Opened : Disbursed : 17-10-2007
Date Closed : 30-03-2010
Date of last payment : 29-12-2008
Date reported and certified : 31-07-2012

As per my report :
Written Off amount (Total) : 19069
Written Off amount (Principal) : 8689
Settlement Amount : 8000.

Can I pay rest amount to the bank can get the clear this statement ? Since this is already written off so I don’t think this status can be changed ? anyways I already raised dispute so will keep you updated. Pl give any suggestion if you have. Thank You.
Zak.

Posted on November 3rd, 2012

Gaurav says:

I have asked for my CIBIL score in month of August 2012 and got that by Post. After that I have taken a personal loan and also settle a small credit card due.
How can i know my latest score now? Do I need to apply again for CIBIL score and pay again?

Posted on November 3rd, 2012

KRANTI says:

Rightly said sir.

Posted on November 5th, 2012

KRANTI says:

rightly said.

Posted on November 5th, 2012

KRANTI says:

Post-Paid connections are tracked.

Posted on November 5th, 2012

Manish Chauhan says:

Yes ,now you can pay online

Posted on November 6th, 2012

Manish Chauhan says:

Yes, you need to pay any outstanding amount to bank !

Posted on November 6th, 2012

Manish Chauhan says:

Thats another issue then , your name has to be SAME at both places .

Posted on November 6th, 2012

Himanshu says:

Hi Manish,

I am a permanent employee of PSU.

I have queries.
1) Will CIBIL rating affect by my credit score enquiry?
2) I applied home loan and got rejected due to cheque bounce. Will it be shown in my CIBIL report of Cheque bounce and hamper me to get home loan from other major lender?
3)I had education loan which i paid in 4 months three years back and then I took 2W loan which i paid in 1 year. Then i took 4W loan which i cleared in next 17months. Now, I have applied for Home loan and applied in HDFC first which got rejected due to above reason mentioned in (3). Can this good Credit Record improve the chance of getting the home loan over Credit Inquiries from HDFC again or any other major lender. Please reply fast.

Regards

Posted on November 7th, 2012

rajeshmanepalli says:

Before applying for my CIBIL report, Can you confirm these.
If any of the bank given a negative rating in CIBIL without having any evidence
Can I file a case against them?
I applied for SBI and HDFC creditcards, but in the verfication call itself I said I am not interested. but they dispatched the cards before the the verfication call.
So I called them and told them to block the card without using a single transanction with the card(both the banks)
They given wrong statements while applying the creditcards and when I asked the same in verfication call, they did not confirm the same and dispatched the cards.
I have a mail proofs also and can I ask them the recordings of the calls?

Posted on November 7th, 2012

Thomson says:

Is it true that everytime we request for credit score from CIBIL, our rating goes down by a few points? I heard this from someone but I am not sure if this is true.

Posted on November 9th, 2012

Manish Chauhan says:

Its not true ! .. I think you got confused with “enquiring for Credit” ! .. When you enquire for Loan or credit from banks , that goes into credit report and that might affect your score if done excessively !

Posted on November 12th, 2012

Manish Chauhan says:

Yes you can sue them and you should .

Posted on November 12th, 2012

Manish Chauhan says:

No , your enquiry for credit report will not affect your score. Cheque bounce is an issue, but depends on the quantum .

Posted on November 12th, 2012

Shreesh says:

My score is bad as I have done settlement of the few cards ( Thanks to recession). Now my score is very poor, how can I improve on …

Posted on November 12th, 2012

M Upender Joshi says:

Dear Manish,
I had applied to CIBIL on 15-03-2012 for my CIBIL Score. The payment is also acknowledged by them. I was asked to submit my id and address proof but due to my heavy official work could not submit the same. Now I came to know that the CI BIL score can be obtained online. Could u clarify whether the payment made earlier stands good as on date or do I need to pay again to get the same?
Joshi

Posted on November 13th, 2012

Thomson says:

Dear Manish,
Thank you for your prompt response to my previous query. I really appreciate it. I have one more question. I have never been a defaulter; thank God for it! In the previous month, I used my credit card a little more and I was not in a position to pay the outstanding amount completely. I have made 50% of the payment and I will make the remaining 50% of the payment during the next cycle. Does this affect my credit score? It would be nice if you could please let me know. Thank you.

Posted on November 13th, 2012

Alok says:

Hello Manish,

Thanks for all your help through this blog in getting the cibil report. I have been reading all the responses so far and got lot of valuable notes.
My cibil score was 650. I worked with banks and got two cards closed which increased by score to 670. But as said mistakes are mistakes cannot be cleared from Cibil. I was struggling to get the score increased by any means but this is not possible. After lot of research i thought of this..

For everyone who are trying to increase the score: You need to get an instant credit card which is on a FD and start using this card. Once you pay your outstanding on the desired date and keep doing this. After few months your score will increase. I have been using this credit card from last few months and got the report now, my score has been increased by 10. I am short of few more points to get to 700.

I have a small problem with one of the credit cards. Bank has given be 10000 has to be paid to nullify my credit card. Meanwhile i spoke to Debt doctor which is one of the institute which helps you in closing such credit cards. Problem is that they have asked me to pay 30000. Now i am not sure what the actual amount is?

How do i go about this.

Kindly advice.

Alok…

Posted on November 14th, 2012

Manish Chauhan says:

Who has asked you to pay 30,000 ? debt doctor ?

What you are doing is right direction !

Posted on November 15th, 2012

Manish Chauhan says:

Yes, this will go into your credit report , but this is a minor thing and a one time issue, should not be a very big impact thing ! , clear it off next month and try it does not happen again . Not much to worry !

Posted on November 15th, 2012

Manish Chauhan says:

You need to pay that everytime you want a report !

Posted on November 15th, 2012

Manish Chauhan says:

All you can do is pay them off back , no short cut here !

Posted on November 15th, 2012

Alok says:

Hi Manish,

Yes the Debt doctor has asked me to pay this amount, Bank people are not ready to tell the outstanding amount on my card.
Bank has been dragging this for a long time, every time i call them and ask for this they push me to call some other department and this moves on. I am unable to get any more details on this.

I have decided to write an email to the bank including the top management where my concerns will be handled in a better way.

Regards
Alok

Posted on November 16th, 2012

Manish Chauhan says:

Also Debt Doctor has asked to pay this amount to them or to the bank . Is 30k your outstanding amount ?

Posted on November 20th, 2012

sivakumar says:

CIBIL report is now sent immediatly if the online authorization is successful. I got in less than a minute. The message is also now changed to “Your report has been sent” instead “You report will be sent in X working days” up on successfull payment. Atleast CIBIL has improved in this front.

Posted on November 22nd, 2012

Manish Chauhan says:

Good to know that SivaKumar !

Posted on November 25th, 2012

Makarand Mohandas says:

My score was obtained in 10 mins.
I have a CIBIL score of 812 and guess what. my home loan has been rejected 4 times in the last Jan 2010. 2 times by HDFC, 1 time by CITI and 1 more time by Tatacapital. 2 loans settled so far. A 2 wheeler loan which was settled by waiving on Rs 1200 in Dec 2006 and a 4 wheeler loan which was settled by waiving off Rs 12000 in May 2008. Had I known this Rs 13000 would have cost me so much…..
I had later got a 4 wheeler loan from a Co-op bank for 4 Lacs in May 2009 which I have paid off completely. I had taken a personal loan of 1 Lac in May 2008 which I have paid off completely. couple of consumer loans (for washing machine and LED TV) worth 1 L which I have paid off completely. I enjoy 2 credit cards with limits of 5+ lacs credit limit. But lending insitutions love my older track record.
What can I say. home loan which is the most securitized loan one can get. Bank can confiscate my home in case of default but no…. my settled history haunts me and dont seem to find a way out. Is there any light at the end of the dark tunnel.

Posted on November 26th, 2012

Nilab Deka says:

Hi Manish,
Few days back i applied for a PL in HDFC, but today the banker told me that the file got rejected as one of my EMI towards purchase of a handset which was bought from a shop got bounced due to insufficient fund. But the other day i paid it off along with thier bank charges. The shopkeeper actually sells home appliances and other gadgets in finance. But i have repaid it and cleared the installments. but just because it bounced once, i think the record got bad. Kindly advice as what to do. My loan application got stuck now.

Posted on November 27th, 2012

Rajesh says:

My application for credit card was rejected by SCB and they were citing “CIBIL/Credit bureau history-does not meet bank credit norms” as the reason. After lot of calls and persuasions , they shared with me a copy of the credit Report.(For those of you who are not aware of this, Please understand that as per RBI Regulations , a customer is entitled to get a copy of the credit report from the credit institution ). They explained me that one of the loan accounts mentioned in the report, is shown as “Restructured(RST)”. Actually that was a wrong info as I had never any default/settlement/problems with any of my loans. Then I contacted CIBIL customer care and they are telling, now my loan account is not showing as “Restructured(RST)” but it was there when SCB had obtained the report.

SCB is telling they can look at reopening my case if I get them a new report from CIBIlL. But CIBIL is asking me to pay for it. They are not ready to give a corrected report free of cost.
Am I legally entitled to get a report free of cost? Why should I unnecessarily pay for something which is not my fault?

Posted on November 28th, 2012

nilab deka says:

Dear manish,
i applied for a PL in HDFC bank which was rejected as the CIBIL report says that external two wheeler loan bounce, but not a single time a cheque was bounced. i have repaid the loan and i have received the NOC from BAJAJ auto finance as well. KIndly advice as what to do to get the PL sanctioned.

Posted on November 28th, 2012

ponbhaskaran says:

BANK – STANDARD CHARTERED BANK
PLOT LOAN A/C NO. 41227395
SANCTIONED DATE 31/03/2003
SANCTIONED AMOUNT Rs. 24,75,000.
LOAN CLOSED DATE 02/11/2012.

When I happened to see my CIBIL Report 4 months back, in the status column, it is mentioned ” Suit filed” Now I have closed this plot loan and received back my secured documents. please advice me what i have to do to delete the suit filed word from CIBIL which will help me to increase my score. if you want proof for this loan closure, can I mail the same for your proceeds.

Posted on November 28th, 2012

Manish Chauhan says:

Did you close this loan and didnt take a LOAN CLOSURE NOC ? Take it from the bank !

Posted on November 30th, 2012

Manish Chauhan says:

I am sure there is some confusion , either there is a cheque bounce and you are nto aware about it or bank has some wrong entry on their side which they have updated with CIBIL ! , check with Bajaj auto on this !

Posted on November 30th, 2012

Manish Chauhan says:

Rajesh

Not that CIBIL has no relation with Bank in that way , I mean if you want a report from CIBIL, then you need to pay them , They are under no obligation to provide it to you free of cost, regarding your matter with bank , its totally between you and them now , you can wait and reapply with bank for loan after X number of months defined by them when they will again access your report .

I would say rather than getting stopped by Rs 470 , better go ahead with the main task !

Posted on November 30th, 2012

Manish Chauhan says:

Yes , it would get stuck because its not a small incident from bank angle , giving a UNSECURED LOAN to someone who once bounced his previous loan is a DANGER ZONE :) . Note that from your angle you paid it next day , and you might feel ,come on that not a big issue , but put yourself in the shoes of the lender and imagine the kind of feelings they will have and you will understand what I am saying :) . All you can do now is to apply for a loan at some other lender or try to convince the current lender :)

Posted on November 30th, 2012

Manish Chauhan says:

Does not matter if you have a high score, your report should be clean ,thats the main thing .

Posted on November 30th, 2012

Punit says:

i would like to above how many points is a good score

Posted on November 30th, 2012

pranav says:

hello

My authentication step was unsuccessful. Will i be able to get my report in my email account? i have uploaded the KYC documents.

Posted on December 2nd, 2012

manish says:

Hi Manish,

What about NRI’s..Do they get a score and what address proof would be required

Posted on December 3rd, 2012

PON BHASKARAN says:

I have received loan closure NOC and also got back original Documents please advice me what i have to do to delete the suit filed word from CIBIL which will help me to increase my score.

Posted on December 4th, 2012

Manish Chauhan says:

If you have the NOC of the full debt paid, then first ask bank how they are reporting your status as NOT CLEARED

Posted on December 5th, 2012

Mayur says:

I had a Citibank Credit card which I unfortunately misplaced and had to cancel it. Since I did not have any details regarding my credit card , they could not send me the E-statement and hence i could not pay the amount of 2700. This was in 2010, July.

Since then I have checked my CIBIL score in Nov 2011 . It was 816. I checked it again in Dec 2012 . it was 808. The Current Amount for the credit card is showing as 5016, but there is not Written off or any other details. Only Outstanding amount and Current amount can be seen. Also Actual payment amount shows 15,000 ( I dont know what this is ). There are no DPD’s or any other bad remarks on my report.

What I want to know , is Will Citibank mark Written off for my credit card ? How long does a bank take to put Written off into the CIBIL report?

Posted on December 7th, 2012

Ravi says:

Hi Manish

In past years 2001-2004 i have used 4-5 Credits cards back to back, initially payments were done in time, later on after 2004 till 2009 , i have make settlements for all the cards. During 2001-2004 i had a personal loan which was cleared on time every month. Now in the month of dec 2010 i have purchased a car on my mothers name and i am the Co-owner , every month EMi is being deduted from my account itself.

If i go for a Home loan in future, what will be impacts of CBIL report

Ravi

Posted on December 7th, 2012

Ajit JAdhav says:

Hi,

I had applied for a loan on home appliance and a two wheeler , my to wheeler EMI goes on time since last 6 months . now for thehome appliance loan i missed my first EMI, how much do you think it will affcet my score.? and how can i improve it back ? Please suggest

Ajit.

Posted on December 8th, 2012

Ajit JAdhav says:

Hi,

I had applied for a loan on home appliance and a two wheeler , my two wheeler EMI going on time since last 6 months . now for the home appliance loan i missed my first EMI, how much do you think it will affcet my score.? and how can i improve it back ? Please suggest

Ajit.

Posted on December 8th, 2012

Srinivas says:

Hi Manish,

I need an help from you, Earlier I have settled my credit cards around 2 years back, when will it be deleted from CIBIL history? because of the settled Loans I am not getting PL now.

Thanks,
Srinivas

Posted on December 10th, 2012

Manish Chauhan says:

It can take anywhere from 10-15 yrs .. The only option you have to to pay off the full money now , banks will then update your status with CIBIL . no other option !

Posted on December 11th, 2012

Manish Chauhan says:

You can not improve it back , it will go into DPD section . But as its just one instance .. just dont take it so much seriously .. just try that it does not happen again !

Posted on December 11th, 2012

Manish Chauhan says:

At that time, if you credit report is clean and your score is good enough , then you can get the loan , your timely payments on your car loan will help . But the settlements done on the card earlier in life will always be there. I think that will act as negative thing !

Posted on December 11th, 2012

Manish Chauhan says:

Manish

Note that you dont need to submit anything when you apply online, when when the online verification fails , then you need to send your address proof . You need to choose the credentials you had last ! to do the verification !

Posted on December 11th, 2012

Manish Chauhan says:

Yes , they should be able to send it , talk to customer care on this

Posted on December 11th, 2012

Manish Chauhan says:

Atleast 700 is good in general

Posted on December 11th, 2012

Abhay says:

Manish, I am terribly sorry for this late reply. Thanks for your support.

I had taken few personal loans in my bad times. Towards the end my financial condition deteriorated. I had taken 3 personal loans in total. ICIC, Citi and IndiaBulls.

ICICI:
I settled this loan back in Feb 09. But I recently (after 2 years) learned that ICICI didn’t close my account. They kept me charging the EMIs. Pending amount went on getting bigger and bigger. Just in last week I went to their branch and explained them the situation. Asked them to waive off all the charges after Feb 09. They have sent the request ahead. Once this is done I will pay the amount which was due when this loan was closed in Feb 09.

Citi:
I settled this back in Apr 09. CIBIL show status as ‘Written off’. I will pay the remaining dues and will close the account with Nil Dues

IndiaBulls:
I settled this back in Apr 10. CIBIL show status as ‘Written off’. I will pay the remaining dues and will close the account with Nil Dues

Besides above I am holding few credit cards. For 2 of them I have been paying minimum amount due every month for more than a 2 years now. Do I need to take any action on this part too?

Please advise to what extent and by when my score will improve after taking above actions.

Thanks,
__________________________________
Abhay Kadam

Posted on December 11th, 2012

Lakhwant Singh says:

Hey Manish,

I just got my CIBIL score IMMEDIATELY online. No waiting time :)

Made the payment and it allowed me to Download the PDF immediately.

My Score: 835

Guess its good enough for me. I had never realized it had all the information since last 8 years when I opened my first bank account and got my first credit card!!!

Posted on December 15th, 2012

Venkat says:

I did settlement for couple of loans and credit card in 2010/11. For sure I know that I have a very bad credit score but would like to know how long they will be stored in the CIBIL Database ?

When can I start new life ? is there any way to start getting the score ?
For the last one year I am in USA and when I tried to apply the home loan from here, it got rejected.

Please suggest

Posted on December 18th, 2012

Raj says:

CIBIL website asked me to upload KYC complaint ID and address proof and given the following instruction.

4. The address on the application form should match with the address proof provided.
5. The address on the application form should be same as the address provided to the Credit Institution at the time of applying for credit.

On top of these they say the proof should be from last 3 months – so if I have relocated I will never be able to provide a proper proof.

I wrote to them 2-3 times telling about this situation. No responses so far, so how to get your money back now?

Posted on December 19th, 2012

Manish Chauhan says:

Then you cant get it . Think from CIBIL point of view .. they want to take all the measures that your report does not go into wrong hands . If you are giving some address, then obviously your address has to match that .

Posted on December 19th, 2012

Manish Chauhan says:

Venkat

You are in trouble then .. CIBIL data is there for years and years if you dont do anything about it , I would say 10-15 yrs for sure . You have no option other than paying back the outstanding amount !

Posted on December 19th, 2012

Manish Chauhan says:

Good to hear that :) .. I am sure you will make sure your score does not go down much from here

Posted on December 19th, 2012

Manish Chauhan says:

Once you pay back all the outstanding amounts, your score should bump up with a good margin !

Posted on December 19th, 2012

Venkat says:

I have paid the amount (settlement was done).

Posted on December 19th, 2012

Srinivas says:

Can I pay the remaining amount now also? becuase they have closed it after settled.

If yes, I will proceed with customer care.

Thanks,
Srini

Posted on December 20th, 2012

Manish Chauhan says:

Yes you can do that, just contact your bank and tell them the issue and your willingness to close the accounts cleanly !

Posted on December 21st, 2012

Manish Chauhan says:

You mean full or partial ? , both are different !

Posted on December 21st, 2012

Sunil P says:

Hi Manish,

I have around 5 credit cards. out of which i use only 2 actively. rest i dont use at all. they have been given as complimentary with SB account by banks.

Will not using some credit cards impact my CIBIL credit score?

FYI i tried 2 times online to get cibil score but amt gets debited and i get txn failure. i have given up and asked for offline report.

Thanks,
Sunil

Posted on December 24th, 2012

Manish Chauhan says:

Sunil

First point is that when you open a saving bank account, you are asked if you need a credit card or not , if you say YES (tick mark it) , only then they give it , its not given like that .

Those unused credit cards will not affect your credit score . Better read this – http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on December 25th, 2012

Abhay Kadam says:

Hi Manish,

Thanks for your reply. as mentioned above i got in touch with India bulls. I informed them that i want to pay the remaining dues to close the account with Nil Dues. They however not accepting the payment. this is what they are saying

Quote
This is in reference to your request regarding the updation of CIBIL
with reference to your loan account number:-S000072088.

We would like to inform you that in the CIBIL report, your loan
outstanding reflecting as NIL, moreover contains the date of closure
as well. However if during the loan repayment it moves to
default/legal stage, it will come under ‘WRITTEN OFF’ status which is
unaltered and hence cannot be changed at our end

Thank you for your understanding and cooperation.
Unquote

can you guide me here.

Posted on December 26th, 2012

alok says:

Manish ,

So much to learn from the previous mail..thx Manish
Recently I applied for Amex Credit card .
they reverted that due to Cibil score they can’t provide me the same.

I am in the process of applying home loan as well. I have never defaulted any payment, but yes, I do have a habbit of late payment of credit cards .
My question to you is : What are the chances that I get a home loan ? because AMEX has very high standards . I have applied for cibil score today only.

Posted on December 26th, 2012

Guru says:

Hi Manish,

Just wanted to know i have done 2 settlements of credit card out of 3 i have closed one at 2009 and another at 2010 and third one at 2011.

I received an zero balance statement from SBI and there is no letter from HDFC and barclay Card.

As per the above scenarion does my credit score get affected is it worth of spending Rs/ – 450 to get the report from CIBIL or any other report which can give a overview clarity about my credit score.

@ Bloggers: Does any one faced these types of situation or any idea to get the credit score increased.

Thanks & Regards,
Guru

Posted on December 27th, 2012

Manish Chauhan says:

Guru

Obviosuly your report will be BAD , the settlements will be on that report and will stop you from getting any loans in future. Better check it once and see whats written in there !

Posted on December 29th, 2012

Manish Chauhan says:

the problem is your late payments .. You can visualize it , when lender sees your report which shows that you have this habit of not paying on time , then what goes into their mind, no one wants to deal with people like you who do not pay on time (no matter what are the reasons)

I think you need to seriously reconsider post poning your decision of house loan for some time and pay on time for next 6 months to 1 yr and only then apply for loan , else if your loan is rejected now, it will again go to your credit report !

Manish

Posted on December 29th, 2012

Manish Chauhan says:

Generally lenders take the outstanding and change the WRITTEN OFF status , but not sure why Indiabulls is saying like that !

Posted on December 29th, 2012

Abhay Kadam says:

i also went to their local office but they advised same. I somehow dont agree. Can you advise to whom i can escalate. i tried writing to RBI ombudsman but couldn’t find India bulls option there.

Posted on December 29th, 2012

Manish Chauhan says:

I have asked credexpert team to reply to you , lets see what they say !

Posted on December 29th, 2012

Credexpert says:

Dear Abhay,

Credit policies of certain banks/ lenders do not allow them to accept the payment made towards a Written – off account and Indiabulls seems to be one of them. There is some ambiguity on this but when we checked with certain banks they all seem to indicate that once a case is classified as Written Off , they do not accept any offers to pay the non paid amount. It seems odd, but seems to be the current stand. We at Credexpert will get more specific clarity and hopefully update everyone.

Indiabulls is a NBFC which is regulated by the RBI, but there is no Ombudsman where complaint can be registered against NBFCs. However, you can use the Right to Information Act, 2005 to register a complaint.

You can click on this link http://www.rbi.org.in/scripts/righttoinfoact.aspx# and in the “List of CPIOs together with E-mail ids, Addresses and Brief Description of the Departments”, send an email to “Department of Non-Banking Supervision”. Await their response and see if it helps you.

Unfortunately, other than this, there is not much that can be done in this regards.

Regards,
Credexpert

Posted on January 1st, 2013

Vijay says:

Hi Manish,

The money that is paid to CIBIL (Rs. 470/-, I believe) report is valid for How many days? How many times can I generate CIBIL report in an year? How often can I check my credit score? Please help.

Posted on January 2nd, 2013

Manish Chauhan says:

Once only !

Posted on January 2nd, 2013

John says:

Hi Manish,

Thank you!! I read your article and immediately went on the mentioned website to get my score. You recommended not using credit card but i went ahead with the same and faced no problems. I guess we need to have a sound internet connection and may be not access this website during peak hours (I used at 2AM).

To my surprise, as soon as i completed all the pages i got the final page that your CIBIL report has been emailed to you. I didn’t believe it but when i checked the email was there in my junk emailbox. Didn’t believe that this happened instantaneously (no need to wait 2-4 or more days).. :)

CIBIL shows me 761 though i was expecting something north of 800. Anyways, i would like to ask you the following questions-

(1) How good is the score?
(2) When do the re-apply for my CIBIL score to see if the numbers have changed (higher god willing)? Like after 6 months or a year or sooner?
(3) Last but not the least, they pulled up everything correct from the details i furnished but in the CIBIL report my year of birth was wrong, 1982 whereas it had to be 1985. Was this a typographical system error? Also, i wrote them an email about the same. Do i expect a response?

Posted on January 3rd, 2013

Manish Chauhan says:

1. Yes this is a good score, but not the best ..

2. After 4-5 months

3. Check with CIBIL and file a dispute resolution with them on this, it needs to be corrected – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on January 3rd, 2013

Jiju says:

Hi Manish,

I applied for CIBIL rating paying Rs.470/-, the amount is deducted from my bank, but the message from CIBIL site says your Authentication is not successful, you can upload the confirmation form and Address proof online, i uploaded as mentioned and received message from CIBIL site, thanks for uploading. Can i expect a reply through mail from CIBIL with my CIBIL report within a week or do i have to send the hard copy as well to the address mentioned in the CIBIL report?

Kindly advise.

Best Regards,
JNair

Posted on January 9th, 2013

Credexpert says:

Dear John,

761 is a good score, but a higher score is always advisable. Monitoring your credit report is always good to ensure that your credit report reflects a true picture of your credit history. We would advise that you monitor your credit report 3 times a year.

And about a wrong DOB being reported, there could be a chance that some other individuals credit history is being reported on your credit report because of the de-duping logic at the credit bureau’s end. You can raise a dispute with the bureau and rectify this error.

Regards,
Credexpert

Posted on January 13th, 2013

P Navare says:

I was on authentication pages – and it just did not move ahead. I believe I selected the right option of Lender and Loan reason, but it still did not move ahead.
Finally, I had close the window.
Now, I have paid Rs 470/- and also don’t have the score (I believe that scores are delivered immediately in most cases).

What do I do? It is not also easy to get any easy help on the authentication pages. Thanks

Posted on January 13th, 2013

Manish Chauhan says:

Call up customer care .. they might ask you to send the bank statement or credit card statement showing the debit .

Posted on January 14th, 2013

Credexpert says:

Dear Jiju,

If the Payment confirmation, Identity proof and Address proof are successfully uploaded, then there is no need to resend or mail the hard copy.

Regards,
Credexpert

Posted on January 16th, 2013

Credexpert says:

Dear Mr.Navare,

You can call up the credit bureau’s helpline number to know the further process. Your case looks like a technical failure which we assume can be resolved.

Regards,
Credexpert

Posted on January 16th, 2013

Credexpert says:

Dear Guru,

The credit cards which were settled will reflect a “Settled” remark on your credit report. This remark shows that you have made a partial payment of the dues as you were unable to repay the same – lenders view this remark negatively.

You should also request the lender to provide you a zero balance statement for the other settled credit card.

Your credit score is definitely affected because of the settled remark and the idea of having a healthy credit life is above the Rs.470/- spent to get the report from the bureau.

Regards,
Credexpert

Posted on January 16th, 2013

Aish says:

I got score of 730, got this report from credit card company. is this low.

Also I not understood the meaning of “STD”, “000″ and “XXX”.
it wil be helpful that what they mean.

Posted on January 18th, 2013

Saurabh says:

Hi Manish,

I am regularly reading your page and want to thank you for such important
information. There is only one thing I want to ask, do we need to pay 450 Rs
for each time we need to know our CIBIL Score or is it a fee for an year or so.

Kindly reply to this query, it would be very helpful.

Thanking you in anticipation,

Saurabh

Posted on January 18th, 2013

Raj says:

Hi Manish,

I have been following your forum for quiet a long when i applied for car loan which was rejected because of bad CIBIL score.

I received my CIBIL score and it is 737. Which i personally consider a poor score.
To let you know that i got car loan from A U Financiers. However at high rate of interest. 14.5%.

I have some queries.
1. Now that it is 8 months i am paying my car premiums regularly without fail. How much time would it take to build up a good score.

2. The cibil report shows 38000 Principal Amount which is due on my Credit card which i had settled in 12000. should i pay the remaining amount? If i pay will it improve my score immediately within 45 days?

3. I went to CIBIL Market and it only had one offer :( that was of Credit card from Indus Ind bank. No Home Loan offers!! Should i be concerned?? (Planning for Home Loan Soon in next 6 Months)

4. The PAN Card Number is incorrect on my CIBIL Report as well my date of birth hence, i have informed CIBIL online about it by filing a Dispute.
I wonder CIBIL has got the date of birth details incorrect because i was a minor when i was given a credit card and i misused it. The bank agent must have changed the date of birth and pan number in the xerox which might be affecting.
What should i do?

3.

Posted on January 19th, 2013

Manish Chauhan says:

Raj

1. It should take few montsh .. you can never say that it will happen in X months

2. Yes, it will improve .. but you never know the quantum of improvement …

3. No , that product is still in testing and not yet officially launched. Wait for more time

4. CIBIL gets all the data from bank , so your issue is the BANK DATA , find out and talk to bank

Posted on January 19th, 2013

Manish Chauhan says:

Its to be paid each time

Posted on January 19th, 2013

Manish Chauhan says:

Its in DPD section.. you dont have to worry if its STD, XXX or 000 .. will do an article on this soon

Posted on January 19th, 2013

Aish says:

Thanks for confirming.
its all STD, XXX or 000 in report for all of them but still score of 730 only !
Also 1 bank called and asked if I had problem with 1 bank in payment. Not understood why they asked this if there is no problem in report.

is there separate reports for general public and Banks !

Posted on January 19th, 2013

sheri says:

HI Manish,

I had applied for the personal loan last month (dec 2012) in some bank, and the request got rejected because the banker executive said that, my cibil rating is low so not possible for loan. Hence, I thought of taking the ‘ Online Credit Score Request Form’ through CIBIL website, I did, and got the complete detail of my cibil report (jan 21st 2013), and my cibil score is 779.

I have two Qs here-
1. the format (Online Credit Score Request Form) what cibil will send us, and what banker will have or gonna look at in cibil record, is the same or there will be any difference in format for consumers or bankers
2. what could be the reason to reject my personal loan request in couple of banks.

Looking forward to your advice. thanks

Sheri

Posted on January 21st, 2013

Manish Chauhan says:

Sheri

1. There can be the look and feel in format, but eveyrthing else will be same
2. Did you ever had a bad credit record ? Or you settled some loan or you used too much of credit close to your limit ?

Manish

Posted on January 22nd, 2013

Manish Chauhan says:

I am putting across a detailed article on this very soon .. watch for it

Posted on January 22nd, 2013

Credexpert says:

Dear Sheri,

The format is the same, except a few details are not disclosed in the credit report obtained by the lender; however they do not affect the lender’s evaluation process.

Also as a consumer you can ask the lender to provide you a copy of the credit report basis which your application was rejected and also ask them the reason for the same.

Regards,
Credexpert

Posted on January 24th, 2013

REETA says:

SIR,
I GOT A MAIL OF PRE APPROVED PERSONAL LOAN OFFER FOR Rs 1,38,000/- BUT 2 DAYS LATER I WAS INFORMED THAT MY CIBIL SCORE IS POOR.HOW TO IMPROVE MY CIBIL SCORE ABOVE 550

Posted on January 26th, 2013

Chandra Sekhar J says:

Hi,

I’ve just made the online payment and got the message ‘The CIBIL TransUnion Score (Including CIR) has been emailed to you’ but not yet received the email. It looks like the delivery of the score is not same for all requests. I’ll wait for 3-4 days and send a mail if I still do not receive the score.

Posted on January 27th, 2013

Radhika says:

Hello Manish,

I would like to know if a CIBIL report shows details of the liabilities or mortgages where I am a guarantor and neither an applicant nor a co-applicant. The reason is – a few years ago I agreed to sign on the loan application of a friend as a guarantor and then a few days later, realized the liabilities and requested the bank to revert my guarantor status. The bank got back that since the loan was not yet disbursed they could easily accommodate, not otherwise. However, this communication was over the phone and although I requested a confirmation in writing, I never received the same. I obtained a CIBIL report last week (your step by step guide was very useful!) and I don’t see any details of me being a guarantor for an outstanding credit account. Do I assume that all is fine or is there any way to obtain a report which also has guarantor related pointers?

Thank you for your advice!

Posted on January 28th, 2013

Credexpert says:

Dear Radhika,

The CIBIL report will show the details of all ownership type i.e. Individual, Joint, Guarantor and Authorised user. As there are no details about the guaranteed loan on your credit report we assume that the lender considered your verbal request to free you from the obligation.

However, for being 100% sure we would recommend that you verify the same with the lender as there could be possibilities that the Guarantor remark was not reported on your credit report due to the De- duping logic at the bureau’s end.

Regards,
Credexpert

Posted on January 28th, 2013

Credexpert says:

Dear Reeta,

550 is a bad score and there could be various factors that have impacted your score negatively. We will need to analyse your credit report to comment on the specifics.

We offer a service under which we analyse an individual’s credit report and provide counselling to them on how to improve their credit score and steps to be taken to correct discrepancies appearing on credit report.

Regards,
Credexpert

Posted on January 28th, 2013

Deepu nerusu says:

Dear Manish,

My CIBIL score is 713. I need Personal Loan.
where can i get it.

Posted on January 30th, 2013

Haresh says:

Sir. You are not supposed to dsiclose your score outside. It prones to your identity theft.

Posted on January 30th, 2013

Manish Chauhan says:

Haresh

Thats a good point, however the score keeps on changing each month .. Can you explain how it can amount to identity theft , suppose I tell you my score is 803 , how will you take advantage of it ?

Posted on January 30th, 2013

Manish Chauhan says:

Not sure if a lot of banks will be ready to give you the personal loan at that score, is your report clean ?

Posted on January 30th, 2013

Manish Chauhan says:

If your CIBIL report does not mention about any loan, then you are safe .. but better do not do it in future !

Posted on January 30th, 2013

Manish Chauhan says:

Yes .. better put a mail to customer care anyways !

Posted on January 30th, 2013

Manish Chauhan says:

Follow this – http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on January 30th, 2013

HAresh says:

Manish!

I dont know. I thought of US Score scenario and I gave my opinion here.

Posted on January 30th, 2013

subhash chander sharma says:

dear manish,
first of all i would like to appreciate the efforts you are doing.i never applied for home loan in my life as per best of my knowledge but i am surprised to see it is reflecting
in cibil report when some finance agency esquire about my cibil credit report. so pl. help me out of this false report.i feel this cibil agencies is spoiling the life of innocent peoples &there is no authority which can check the misdeed done by cibil agency.

Posted on February 1st, 2013

Krishna says:

Hi Manish… I ve taken one personal loan frm a pvt bank 2yrs back .. i repayed all the amount including interest whatever they have charged.. but still my name is there is CIBIL default list..Can you please advise… which helps me to proceed further..

Posted on February 4th, 2013

Manish Chauhan says:

Check your cibil report first and find out what is the status ? Only the bank will be able to explain for the status !

Posted on February 5th, 2013

Credexpert says:

Dear Deepu,

Personal loans are unsecured loans and lenders will be cautious in approving the same. It is difficult to comment on whether 713 is a good score to apply for a personal loan; having said which you should apply for a personal loan only if you are in crisis.

There are websites like Apna Paisa and Bank Bazaar that will give details of Personal loans offered by various lenders.

Regards,
Credexpert

Posted on February 5th, 2013

Credexpert says:

Dear Mr. Sharma,

Did you check your CIBIL score? Is the enquiry made by “x” lender the only erroneous information appearing on your credit report? These errors need to be remove from your report to improve your score.

Regards,
Credexpert

Posted on February 5th, 2013

Kiran Jonnakuti says:

Dear Mr.Manish,
i have some issues with 3 credit cards and one personal loan in past , due to jobless for some i couldn’t able to pay the dues on time , but at the end i have negotiated and settled ICICI,HSBC,HDFC,SBI Credit cards, now there is no due , but the mistake i did was instead of paying total dues ,i have requested banks and negotiated and settled , at that point of time i dont have any other option, due this i have not got car loan from axis bank even though i have a salary a/c with them in the year 2011 ,so i have taken car loan from Magma finance(kolkata based) with high interest compared to other banks and last 24 months paying on time and i have CITI bank credit card paying on time every month , but recent past i have applied SBI railyway credit card & axis bank ( salary a/c transaction per annum 6.5L above) got rejected , now how can i develop my credit rate from bad mode to good mode….i was told all my settlements are more than 3 years old now i can hire a lawyer and get the clearance from cibil through court in the from no objection kind of certificate , it is possible , kindly guide me how to get good score.

Posted on February 5th, 2013

Manish Chauhan says:

The only option is to pay the dues now .. ask your banks how much you need to pay now to clear everything .

Posted on February 6th, 2013

Vivek says:

Hi Manish,

I went to apply for a loan for my car and when i filled all the forms related to it and then i came to know from the Bank people that there is some loan is tagged to my PAN card and in my name and that too a Auto Car loan from last year Feb 2012 and i really don’t have any idea about this.
And the bank person told me to drop a mail to info@cibil.com and i already did that but still i havent got any details about this loan or any feedback from them.

I am confused and shocked how that loan is linked to my PAN card and i asked all my close friends and they are also not aware and havent taken loan.

Please help me how to go ahead with this.

Thanks,
Vivek

Posted on February 6th, 2013

Manish Chauhan says:

I am not shocked to hear this, this is a identity theft issue and happens in India :) .. Some one managed to get your PAN card xerox and used it in wrong way.. you know how strong things are checked in India. better contact the bank from whom the loan is taken and ask them for details ..

Posted on February 6th, 2013

Karthikeyan says:

Hi Manish,

I have pre approved personal loan sanctioned by my bank. Did they verify my CIBIL score, before approving the loan? Or will they verify after I apply for it?

However, today I applied for it. Curious to know the result in order to take next step if this fails.

Your quick reply is highly appreciated! Thanks in advance!

Posted on February 6th, 2013

Arun says:

Hi Manish,

I have purchased CIBIL report twice in last 6 months by paying Rs. 470 each time and i noticed that my score is 651 in both the reports with one of my PL account shown as “Written Off” with very bad DPD. After this i approched the bank and closed the entire amount for this particular account which is shown as ‘Written off”.

Now after 45 days i again purchased the report my score is still 651, however the PL account is now showing as closed with “0″ balance. But i could not see any changes in the score. Please let me know is this normal or only in mycase.

Will my score not increase even after getting the dues closed ?

Thanks in advance

Arun

Posted on February 6th, 2013

Manish Chauhan says:

The score should increase a bit , but there is no rule like this that it should always increase. wait for few months and you should see a jump

Posted on February 6th, 2013

Arun says:

At this stage will i be able to get “Home Loans” ? what chances you see as i have nothing negative in my report now, except for my score being 651.

Posted on February 6th, 2013

Manish Chauhan says:

Pre-approved loan just means that you have lot of cash in bank or are into a job and bank is able to see a regular supply of money. They dont do any checks before hand. When you apply for loan, everything starts fresh !

Posted on February 6th, 2013

Manish Chauhan says:

The score is not good enough .. its just average .. Depending on home loan company parameters, I am not sure if they will approve !

Posted on February 6th, 2013

Manish Chauhan says:

Which bank is it ? You will have to check with the bank about it.

Posted on February 6th, 2013

Kiran Jonnakuti says:

Mr.Manish the cibil score is 789 as on 05.02.2013

as i mentioned that i have settled and now i got the settlement letters a couple 5years back and a couple 2 years back

after getting cibil score i just checked into cibil market place but it is showing only personal loan offer and remaining zero ……how to improve the score from 789 to better score and current score 789 is better or worse please suggest

Posted on February 6th, 2013

Sanjay Sharma says:

Dear Manish,
Kindly inform me about the procedure of removing case from CIBIL.
I took a loan from LIC Housing Finance Ltd and promosed to pay EMIs on time but due to some reasons I made some default and my cheque were bounced. Last year I fully paid the loan and got the letter from LIC. This year I applied in HDFC for a car loan but they rejected on the basis my case registered in CIBIL. So what is the procedure to correct my credit rating in CIBIL.

Posted on February 7th, 2013

Sanjeev Ranjan says:

Hi,

I just tried to apply for CIBIL report . Money got deducted from my account and nothing happened. I got below error. What to do now? Please help

Dear Consumner you have been redirected to this page possibly because you have pressed the browsers back button. If this redirection happened because you submitted your form,the transaction was not successful.

Posted on February 7th, 2013

Sanjeev says:

I just tried to apply for cibi report. MOney got deducted and nothing happened. Igot an error. How to get the refund now.

Below error which i got

Dear Consumner you have been redirected to this page possibly because you have pressed the browsers back button. If this redirection happened because you submitted your form,the transaction was not successful.

Posted on February 7th, 2013

Vivek says:

Thanks Manish for the quick response…..
But the problem is i am unable to get the details of the bank from where that person has taken loan and who is that person.
So let me know how to get details and from where.

I have taken a loan from SBI Bank and they showed me this credit list and there i found this ISSUE and they didnt help me further and mentioned me to contact info@cibil for the details.

Can you please help me how to get the details or from where?

Thanks,
Vivek

Posted on February 7th, 2013

Vivek says:

Hi Manish

But the problem is i am unable to get the details of the bank from where that person has taken loan and who is that person.
So let me know how to get details and from where.

I have taken a loan from SBI Bank and they showed me this credit list and there i found this ISSUE and they didnt help me further and mentioned me to contact info@cibil for the details.

Can you please help me how to get the details or from where?

Thanks,
Vivek

Posted on February 7th, 2013

Manish Chauhan says:

Thanks for that Haresh !

Posted on February 7th, 2013

SURAJ says:

Hi Manish

I am suraj. applied for credit card & lender rejected my application due to low cibil score so, I applied online for my CIBIL score either I have never took any kind of loan and credit card. please suggest

Posted on February 7th, 2013

ramakant says:

Dear manish
i have apply for personal loan but rejected bcz of cibill then i serch about cibill.then after i about informatin about cibill,i want to know how to remove the cibill neg.scoree & i have credit card limit is 45000k i have use 35000k but couple of month i am not paid proper time my credit payment.that effect to my personal loan so how i can get resovle my problem.if if i will paid all the amount at that time then my cibill scores improve after some day ple guie me how to handle my this problem.
thank you

Posted on February 9th, 2013

Credexpert says:

Dear Kiran,

Approach the lenders and check if they are ready to accept the outstanding payments towards a settled account and remove the settled remark from your report. If yes, then make the required payment (assuming your cash flows allow you to do so).

Also ensure that you have a written confirmation of the same from the bank before making the payment. Your score will improve post these payments.

Regards,
Credexpert

Posted on February 9th, 2013

Credexpert says:

Dear Arun,

Ideally your score should increase post the payment of a written off account. Monitor your score after a few months to check if there is any increase in your score.

Regards,
Credexpert

Posted on February 9th, 2013

Credexpert says:

Dear Mr. Sharma,

The history of your late payments would be reflected on your credit report inspite of making this payment. Was this loan written – off? If yes, then did you check your credit report to check if the written – off remark is removed from your credit report?

We would advise that you obtain your credit report to check the score and the factors that have affected your score.

Regards,
Credexpert

Posted on February 9th, 2013

Credexpert says:

Dear Mr. Ranjan,

This seems to be technical error. Contact the customer care of CIBIL to know the next step in this case.

Regards,
Credexpert

Posted on February 9th, 2013

Credexpert says:

Dear Suraj,

Did you ask your credit score? As a consumer you are entitled to ask the lender a copy of the credit report used for evaluating your application.

We can comment on the specifics only after your score is known to us.

Regards,
Credexpert

Posted on February 9th, 2013

Raja says:

Dear Manish,
Some one stole my Identity and procured a credit card in HDFC Bank some 3 years ago and defaulted on it.
Who is liable for that amount Me or the Bank.
Pls suggest the action to be taken.

Posted on February 9th, 2013

Arun says:

Thank you for your reply.

Will check the report after few months again however i have one query here. Since my DPD for the written off account is too high in the current report and will any ways cannot be corrected, only difference in the current report is “written off” account is now showing as closed but will this DPD stop from my score getting increased in the coming months ?

Thanks
Arun

Posted on February 9th, 2013

Lakshminarayanan says:

I tried to register and pay for CIBIL report today
Did that using my netbanking and the amount was debited.
But the next page in the authentication process showed technical errors and I am now stranded inbetween.
No confirmation mail from CIBIL nor reversal of payments.
Has anyone else faced the same problem?

Posted on February 10th, 2013

Manish Chauhan says:

This happens at times, just call their customer care and they should be able to help you out !

Posted on February 11th, 2013

Manish Chauhan says:

If you can show that it was a fraud done by someone, then you can fight a case against them. And better make sure you keep your documents properly!

Posted on February 11th, 2013

Manish Chauhan says:

If you have any unpaid amount, you will have to clear that.

Posted on February 11th, 2013

Guru says:

Manish,

I have just taken out the report from CIBIL and found that my score is 765. is it really a good score as per my above scenario.

Will am eligible to get loans.??

Pls guide..

Rgds,
Guru

Posted on February 11th, 2013

Manish Chauhan says:

Your score is good, however you cant never declare that you will get any loan. It will depend if bank consider that score good or not , also along with good score, you also need a good report with clean history . Just spend some more time reading your report and then come back

Posted on February 11th, 2013

Manish Chauhan says:

Suraj

First apply for your report and check how much is score and other issues.

Posted on February 11th, 2013

Credexpert says:

Dear Vivek,

We would suggest you to obtain your credit report and score as it will reflect the details of the lender name of the Auto loan. There is a possibility that some other individuals credit history is reflecting on your credit report due to the de-duping logic of the bureau.

Meanwhile wait for the reply from CIBIL.

Regards,
Credexpert

Posted on February 12th, 2013

Credexpert says:

Dear Ramakant,

The late payments have affected your credit score. Personal loans are unsecured loans and lenders are cautious while approving the same. There is need to improve your score to minimize the chances of rejection of your application.

Regards,
Credexpert

Posted on February 12th, 2013

Credexpert says:

Dear Arun,

Yes, now your report will show a date closed against the Written Off account. Also the Written Off status would also be removed from your report. The DPD which cannot be changed would “affect” your score increase but would not stop the increase.

Regards,
Credexpert

Posted on February 12th, 2013

Lakshminarayanan says:

Thanks for the directions Manish.
I got their direct number (Which was not shown in the site) from the main number.
Just in case someone can use this information for future.
the direct number is 022-61404300
Dial 1 and then dial 9 for support executive.
I got my confirmation email just now and filled up.

Posted on February 12th, 2013

Credexpert says:

Dear Lakshminarayanan,

This is a technical problem. The customer care of CIBIL will help you for the same.

Regards,
Credexpert

Posted on February 13th, 2013

Credexpert says:

Dear Raja,

When did find about the identity theft? When did you initiate action and what exactly did you do? Is the card still active? What are the outstanding amounts against this card? Did you have any evidence to show that it was not you who either applied for or used this card? The options before you will depend on some of the answers above.

Regards,
Credexpert

Posted on February 13th, 2013

karthik says:

Hi Munish,

My pre approved personal loan rejected due to CIBIL. Is there any possibility to transfer the personal loan to my name if someone can get, using their account?

If so, will they verify my CIBIL score just to my accept the loan responsibility from other?

Posted on February 13th, 2013

Stalin says:

Hi Manish,
I have been a regular follower of your blogs on insurance and loans and CIBIL. I have a strange question and would surely be more than happy to know the answer. I know the good and average and excellent scores, but would like to know what is the highest CIBIL score achieved by an individual. I would certainly like to break that record LOL! Happy hunting.

Posted on February 13th, 2013

Credexpert says:

Dear Karthik,

No, it is not possible to transfer a loan in your name if someone else avails it using their account and “score” as the liability will be of the other individual and based on his score the loan will be sanctioned.

Regards,
Credexpert

Posted on February 15th, 2013

Harleen says:

Hi Manish,

After clearing the outstanding amount of credit card, how much time does it take to refresh the cibil score.

Posted on February 15th, 2013

Raja says:

Dear Team,
I came to know about this by this month only when banking agency called me for the delayed payment the Amount Spent is around 15oo (Before 3 Years)and they are demanding payment nearly 1.5 lac.
I have not intiated actions but asked for the entire documents like Application forms, Details of expenditures.
I did had 2 of the cards from same HDFC Bank and closed it 2 Years ago without any pending and I am using a New Card from same HDFC Bank which i bought 4 Months ago.
Pls suggest the course of Action.

Posted on February 15th, 2013

Dharmesh says:

Dear Manish,

I had a Credit card and personal loan from a Bank. I had issue with both the bank as below

Loan on Credit card (Year 2009): Service tax on Interest has been charged to me and also at the time of repayment, prepayment charges has been levied to me. I fought with the bank for service tax on Interest as the service tax on Interest is not applicable. Since I have not made payment towards Interest bank has debited me for several penal charges i.e. Rs.450/- each month, which I dint paid. I fought with bank and got all the charges reversed.

Personal Loan (Year 2010): I took loan in 2006 and at the time of closure bank has demanded additional Rs.2500 (Aprox) as compare to loan repayment schedule given to me at the time loan was availed. On going through my loan statement I observed that the bank has taken the credit on my Installment on 16th of the month where as I got ECS Debit in my bank on 10th of every month and since bank is crediting there record with dealy my Interest cost has gone up. I issued several letter to the bank and finally i got the loan closure letter.

I was under impression that my both the above loan account is clear but not i got to know that its showing me as defaulter in CIBIL which was actually due to the bank default.

I would like to know what course of action available with me?

Please help me on above to get my CIBIL clear as early as possible. You can also contact me at 8898507555.

Regards
Dharmesh

Posted on February 15th, 2013

Credexpert says:

Dear Raja,

Yes, asking for the detailed expenditures would help you to some extent. Is the credit card that the bank agency is demanding money against still open? We would suggest that first you apply for your credit report and score. Your credit report will point out the exact details of this HDFC Bank credit card.

Regards,
Credexpert

Posted on February 16th, 2013

Manish Chauhan says:

If both the things are amicably closed in your favor, then bank has reported CIBIL , which is wrong ,get it clarified by bank again and if they dont budge, you need to move to consumer court

Posted on February 18th, 2013

Manish Chauhan says:

First of all find out how its 1.5 lacs now . If its as per terms and conditions , you need to clear it

Posted on February 18th, 2013

Manish Chauhan says:

Should take 30-45 days !

Posted on February 18th, 2013

Manish Chauhan says:

Stalin

If you want to know, I have seen scores like 860 till now .

Posted on February 18th, 2013

Manish Chauhan says:

Karthik

I dont think even a loan transfer is possible .

Posted on February 18th, 2013

Manish Chauhan says:

thanks for sharing that :)

Posted on February 18th, 2013

Dharmesh says:

Thanks Manish

Posted on February 18th, 2013

Ajay Kumar says:

Hi Manish, Greetings!

I have purchased a consumer loan for laptop 3 years ago and could not pay 4 payments as i lost my job and also told the company that till i get my job give me time. and after 2 years i cleared it off. I now have a gold loan of 50000 purchased 4 months ago which will be cleared off within a month. 6 months back i applied for axisbank credit card which was been rejected due to cibil score. So What are the step that i can take to improve my score and get a minimum loan or credit card?

And also suggest me about instant credit cards on F.D and gold loans will they qualify for the Cibil score.
3.how long does it take for a company to update score with the cibil.

Posted on February 19th, 2013

Kumar says:

Manish..

I got 771 score from CIBIL. Manish., Is this a good score to apply for loans and credit cards?

Posted on February 20th, 2013

Manish Chauhan says:

THere is no formula which can tell you like that .. but if your report is clean, 771 is a decent score

Posted on February 21st, 2013

Manish Chauhan says:

Ajay

Seems like your DPD section is messed up because of that 4 months delay in payments .. it will only get removed in 1-2 yrs now .

Posted on February 21st, 2013

Sridhar says:

Dear Manish, I am planning to apply for a home loan. I checked my credit score in CIBIL report, I got a score of 794. My first question, is this score valid for House Loan from LIC Housing Fin? I observed in my report that one of the SCB Credit Card Status is showing “WRITTEN-OFF STATUS : RESTRUCTURED LOAN”. What it means? I have paid my total due in long back and they have given a settlement letter also. Is this bad status? If so, How can I get rid of this status. Please help me.

Posted on February 21st, 2013

Raghavan says:

Hi Manish,

My CIBIL score is 805!!! When I tried for a personal loan in Citibank, it seems that my details provided doesn’t meet their Credit Parameters and hence got rejected. But the amount got added in the Enquiry Information under CIBIL Report.
Can you advise me how long will it get displayed in the Enquiry Information as my application is getting rejected when applied for Personal Loan.

Posted on February 22nd, 2013

rakesh says:

Hi Manish,
In my cibil report for citi bank credit card WRITTEN-OFF STATUS is POST (WO) SETTLED and urrent balance is zero. how can this line item be removed from cibil report ?does it affect my credit score?

Posted on February 23rd, 2013

Credexpert says:

Dear Harleen,

The credit score would be updated as and when the lender submits your credit information to the bureau which usually happens on a monthly / quarterly basis.

Regards,
Credexpert

Posted on February 23rd, 2013

Credexpert says:

Dear Mr. Kumar,

Do you mean that these late payments of 4 months are the only late payments made by you? What is your credit score and are there any other factors besides these late payments that could have affected your score?

Credit cards are unsecured loans and hence the lending institutions are more cautious in approving the same. If there are no other late payment and negative factors on your report then, we would suggest that you apply to some other lender. Also secured credit cards are always a good option as they help in improving your score. Yes, credit scores are one of the factors considered for gold loans.

Lastly, lending institutions report the data to the bureau either monthly or quarterly.

Regards,
Credexpert

Posted on February 23rd, 2013

Anand says:

Hi Manish,
Inspired from your forum, i purchased my Credit Report, It is showing my score 721, how this score will be seen by Financial Institutions, I have 2 Credit Cards, only negative thing I noticed in my report is high utilization of my credit limit, does it really matters. I have never skipped ‘minimum amount due’ of my credit card. how can I increase my score.

Posted on February 23rd, 2013

Manish Chauhan says:

Looks like you do not know what does minimum due means – http://www.jagoinvestor.com/2012/05/myth-of-minimum-balance-in-credit-cards.html

Posted on February 25th, 2013

Manish Chauhan says:

Did you not pay the FULL amount ?

Posted on February 25th, 2013

Manish Chauhan says:

Just because your score is 805 does not mean a lot . Also check the report ,what does it contain , is DPD section messed up or not ? Is your past payments on track or not . Is your usage of loans appropriate or not ? All matters . Did the bank tell you the exact reasons for not approving the loan ?

Posted on February 25th, 2013

Manish Chauhan says:

First point is there is no score, which can tell you have its guaranteed to get a loan . A score is just an added advantage , More than score, focus on your report and what all it contains . Did you pay the full outstanding amount in past or settled it by paying a lower amount ? Or you converted your loan on EMI ?

Posted on February 25th, 2013

Amartya Ghosal says:

Hi Manish,
Two questions.
1. 3 years back, one of my credit card application request got rejected as I did not have any credit history then. (no loans, no card etc.) I believe this does not have any effect now in my credit score?

2. I have no due in my credit cards but once I paid the due amount 1 month late (was charged interest on that due) and also converted some spending into EMIs. Does this affect credit score?

Regards,
Amartya

Posted on February 26th, 2013

Manish Chauhan says:

Amartya

1. It does not effect your score

2. It will appear in your DPD section , but its a minor issue . Converting loan into EMI gets recorded into report saying “ReSTRUCTURED” .. does not have a very big effect, bit still it can point out that it was tough for you to service the loan , so you converted to EMI .

Posted on February 27th, 2013

Amartya Ghosal says:

Thanks Manish for the reply. But now a days all the credit cards and even some merchant sites offer EMI’s. Is it a trap then?

Posted on February 27th, 2013

Credexpert says:

Dear Mr. Kumar,

771 is a decent score to apply but the final decision to approve the loan would be at the discretion of the lender.

Regards,
Credexpert

Posted on February 28th, 2013

Credexpert says:

Dear Sridhar,

794 is a good score to apply for home loan but the decision would be at the discretion of the lender / credit provider.

If you had paid the entire outstanding against the SCB credit card then, why did the bank issue a settlement letter? Settlement is a negative remark as it shows an individual’s inability to repay a loan. Request you to clarify the above point enabling us to guide and advise further.

Regards,
Credexpert

Posted on February 28th, 2013

Credexpert says:

Dear Raghavan,

805 is a good score. But we assume that there are other factors in your report that is making lenders view your report negatively. We would have to analyse your report in order to comment on the specifics.

About the enquiry information, they remain on your report for a minimum period of 7 years. Do not make any new applications as this will only result in increased number of enquiries.

Regards,
Credexpert

Posted on February 28th, 2013

Credexpert says:

Dear Rakesh,

Yes, the Written Off remark does affect your credit score and would be viewed negatively by lenders as it shows your inability to service the loan. Also your report would reflect the late payments.

What is your credit score? How many loan / credit cards do you have presently? And are you making timely repayments on the same?

Regards,
Credexpert

Posted on February 28th, 2013

Credexpert says:

Dear Anand,

721 is an average score. High credit utilization does affect your credit score and we would advise that you start making the entire amount instead of paying the minimum due amount. You will have to be a prudent borrower and reduce your utilsation.

These steps would help improve your score but other than these are there any other negative factors on your report? Are you making timely repayments? We would need to analyse your report to comment on the specifics that has affected your score.

Regards,
Credexpert

Posted on February 28th, 2013

nagaraju says:

Hello Vijay/manish

Today i tried to apply for CIBIL score online, 2 times my money got deducted but it says transaction failed. so please suggest me how to go about.

Regards
Raj

Posted on February 28th, 2013

Kumar says:

thank you Manish….

Posted on March 1st, 2013

Kumar says:

thank you Credexpert…

Posted on March 1st, 2013

nagaraju says:

Hi manish
Good day to you. Recently i came to know about the CIBIL scorings when my loan got rejected by citibank.yesterday i tried twice to apply for cibil scoring online i am not successful. Money 470/Rs is getting deducted twice from my account but i am getting a message stating that transaction failed. When i checked my debit card account the amount of 470/Rs + 470/Rs (2 times ) got deducted. This i have done by taking the advice from one of debtdoctor agent only. now he is saying to wait until il get a mail from cibil with transaction id, then he is asking me to forward that email to him. so that i can get your scoring.
so please suggest me how to go about now. can i call up citibank customer care and ask for reversal or is it something like i need to wait till cibil reverts.

somehow i want to clear my bad history in cibil. please suggest.

Regards
Raj

Posted on March 1st, 2013

Manish Chauhan says:

This is a CIBIL related issue not CITI . DO one thing , better talk to CIBIL customer care directly and tell them about this, they will resolve it for you !

Posted on March 1st, 2013

Manish Chauhan says:

just call customer care and they should be able to resolve this

Posted on March 1st, 2013

Manish Chauhan says:

Hehe.. you got it :) .. Its like they create the SUPPLY , DEMAND automatically happens !

Posted on March 1st, 2013

nagaraju says:

Thanks manish.. sure i will call up cibil customer care and explain the issue.

Posted on March 1st, 2013

Credexpert says:

Dear Amartya,

Below are the answers to your queries;
1. No, the credit card rejection would not have any effect on your score as we assume that it was the only case of rejection.
2. The only instance of late payment would not affect your score, however there would be a “restructured” remark on your report as you converted your payment into EMIs. Restructured remark could be viewed negatively by lenders as this indicates your inability to repay the outstanding. Yes, now a days lenders also offer EMIs facility but in that case the payments are structured in that way at the initial point of sale and hence does not affect your score.

Regards,
Credexpert

Posted on March 2nd, 2013

Credexpert says:

Dear Mr.Nagaraju,

Did you get any transaction id or registration id? If yes, then we would suggest that you contact CIBIL customer care and sort the matter with them following which you can contact Citibank for reversal of 1 payment of Rs.470/-. For security reasons, the bureau communicates with the consumer directly, hence in interest of saving time we would advise you to communicate with CIBIL directly.

Did Citibank mention the reason for rejection of your loan application? And have you been making any late payments?

Regards,
Credexpert

Posted on March 2nd, 2013

Shiva says:

I have applied online, but in authentication step 3, not moving further.
What i have to further to complete the process.
Regards
shiva

Posted on March 4th, 2013

Credexpert says:

Dear Shiva,

If the authentication was unsuccessful or unavailable then, you would have to upload the KYC documents online. Alternatively you could also call the customer care to know the next steps.

Regards,
Credexpert

Posted on March 7th, 2013

Naresh says:

Hi Manish,
My Cibil Score is 777.
I did some mistakes in past. Please help me in follwoing issues:
1. I used one credit card from 2006, which did all the mess. I paid all the outstanding amount (including charges & everything) & got the NOC on Feb-2010. But the “DATE CLOSED” section is still blank. Please suggest me that does it matter & should I talk bank & report this issue?
2. In the above credit card, DPD section is messed up:
DPD/AC 000 900 900 900 00 XXX 900 886 855 825
MONTH-YEAR 03-10 02-10 01-10 12-09 11-09 10-09 09-09 08-09 07-09 06-09
The last entry is of March-2010, which is 000. Is it okay? If not, is there any way to improve it?
3. There was one more card which I failed to pay. I paid full amount in June-2011 & got the NOC. For this, DPD section is clear, but the “DATE CLOSED” is again missing. Please suggest me that does it matter & should I talk bank & report this issue?

Thanks

Posted on March 7th, 2013

Manish Chauhan says:

You can not correct DPD section like this, it will get corrected on its own in few years . Regarding the date closed, it should have the date , talk to the credit card company about it on why they have not updated that ?

Posted on March 7th, 2013

Rajan Ghadi says:

HI Manish,
I have different experience and does not know what to do now.

I got credit report generated on Feb 26th 2013. Now I have 2 months for dispute of information. I disputed for one of the items.

Dispute was regarding SBI not showing all inforamations about my EMIs of home loan.

When I tried follow-up with dispute # given to me,
1. CIBIL said they are following up with bank and waiting for reply. Once SBI provides full updated information, they will update their records and resolve dispute request.
2. SBI said CIBIL has direct access to our systems and CIBIL has not updated information. Infact branch manager informed me that CIBIL do this purposefully to get money for further follow-ups. So SBI says it is not party in default but its CIBIL.

both information are oral and nothing in writing. Shall I write written letter to SBI and request them to give me in writing that they have given all information to CIBIL. If they give such confirmation, I can ask CIBIL further why they have not updated this information, or the other way round if I get confirmation from CIBIL on email, I can ask SBI?

What do you suggest? how I should proceed?

Posted on March 8th, 2013

Uday Kiran says:

Dear Manish,

I took housing loan from LIC HFL and my payment option is through ECS. In recent past due to change in utility code of the bank my ECS was not recovered in time (as long as for 3months) and still the bank never called me for repayment (i too got little lazy and waiting for a call from bank for repayment). Later i paid all 3 EMI’s in single cheque and cleared all dues.

Now after a year when i applied for HDFC-car loan, it got rejected due to bad score and i was advised to take a clarification from the LIC HFL.

Is it possible to change the bad status from CIBIL for which i was not responsible in change of bank utility no?

Thanks

Posted on March 8th, 2013

NAW says:

Hi Manish

I have take 2 commercial vehical loan from MAGMA FINN.I have made timely payment.I want to know whether it is considered for CIBIL.If yes how can I submit the relevant document to boost my CIBIL score.

Regards
Naw

Posted on March 8th, 2013

Manish Chauhan says:

Yes .. if you have made all the payments on time, then your CIBIL score should be good enough , assuming there are no other issues !

Posted on March 8th, 2013

Manish Chauhan says:

Sadly , this is the issue with your DPD section , which is not going to change like that .. it will only remove as the years pass by , read about DPD here – http://www.jagoinvestor.com/2013/01/days-past-due-dpd-meaning-cibil-report.html

Posted on March 8th, 2013

Manish Chauhan says:

Yes. .you should ask it in writing from SBI , if they do not, just tell them they will have to give it anyways when you file a RTI .. And if they dont, then really file a RTI, they will not be able to do anything then ..

Note that Banks take around 30-45 days to update CIBIL with the latest date , make sure you factor in that point

Posted on March 8th, 2013

Naresh says:

Hi Manish,

Thanks for your reply. But I still have some query:
1. As I mentioned my DPD,
DPD/AC 000 900 900 900 000 XXX 900 886 855
MONTH-YEAR 03-10 02-10 01-10 12-09 11-09 10-09 09-09 08-09 07-09
I understand that it will get corrected on its own in few year. I know that CIBIL maintains 7 years history. The last entry is of March-2010 (3 years old) is 000. Does it mean that it will take another 4 years to get corrected?
2. For one of my current credit card, “CREDIT LIMIT” & “CASH LIMIT” is blank. Should I raise a dispute report to get it corrected or it doesn’t matter?

Thanks

Posted on March 9th, 2013

Manish Chauhan says:

1. Yes.. it can take 4 yrs .. also CIBIL maintains minimum 7 yrs of history . So maximum is not defined, it can have it for more than 7 yrs also

2. Yes . Raise an issue with it .

Posted on March 9th, 2013

Naresh says:

Hi Manish,
I notices one more interesting thing in my CIBIL report. I defaulted in 2 credit cards. I paid the complete amount (including charges) of one card in 02-2010 & received the NOC. (This is the above one). Lender Reported my DPD in next month (03-10) as 000 & then stopped reporting to CIBIL. The DPD for this card looks like:
DPD/AC 000 900 900 900 000 XXX 900 886 855
MONTH-YEAR 03-10 02-10 01-10 12-09 11-09 10-09 09-09 08-09 07-09

For second card, I paid in 2011 & received NOC. They are reporting to cibil till date with 000 (Which is good for my DPD section). The DPD for this section looks like:
DPD/AC 000 000 000 000 000 000 000 000 000 000 000 000
MONTH-YEAR 01-13 12-12 11-12 10-12 09-12 08-12 07-12 06-12

For the lender didn’t mentioned the Closed date.

So my question is which lender is doing it wrong, since both have issued me the NOC (in 2010, & 2011 respectively) – one which stopped reporting after giving NOC or the one which is still reporting?

Thanks a lot.

Posted on March 9th, 2013

Credexpert says:

Dear Naw,

Yes, both the commercial vehicle loans would be reflected in your credit report. If you have made timely payments on these two loans and any other loans you have availed then, your CIBIL score would be good.

Regards,
Credexpert

Posted on March 9th, 2013

Credexpert says:

Dear Mr. Kiran,

The fact is that you as a borrower you are responsible to make the payments to the lender. If you knew that you were late but were still waiting for the call from the bank, then you should not have been lazy. Also do you have any other loans / credit cards? If yes then, how are your payments them?

Many other factors could have affected your credit score. We would need to analyse your report to comment on the specifics.

Regards,
Credexpert

Posted on March 9th, 2013

Credexpert says:

Dear Mr. Ghadi,

The lending institution submits updated borrower information to CIBIL on monthly or quarterly basis. Your CIBIL report would reflect the information if submitted by SBI. We would suggest that you wait for the reply from CIBIL and then follow up with SBI.

Regards,
Credexpert

Posted on March 9th, 2013

Credexpert says:

Dear Naresh,

Yes, if any loan / credit card is paid completely and closed then, there should be a date closed against this loan. Raise a dispute with the bureau for the same.

Since the credit card was closed in February 2010, the payment history reported would be up to March 2010. This account would be reflected in your report for a minimum of 7 years but the credit history reported would not change even after 4 years.

No, a wrong credit or cash limit could have affected your score. Non- reporting should ideally not matter.

Regards,
Credexpert

Posted on March 9th, 2013

Vijay says:

Hi ,

my credit score is 729 . 8 years back i had a credit card which i couldnt closed it and in CIBIL it is showing as 20000 rupees outstanding still . now i have got a call from HDFC stating that i have a pre approved loan of 5 Lakh rupees. i would like to know what are the chances for me to apply to get this loan ? my current salary take home is 65000 PM.Will HDFC bank able to give this Loan or they will reject looking at my credit history..your valuable comments on this would really appreciate

Posted on March 10th, 2013

Vijay says:

my credit score is 729 . 8 years back i had a credit card which i couldnt closed it and in CIBIL it is showing as 20000 rupees outstanding still . now i have got a call from HDFC stating that i have a pre approved loan of 5 Lakh rupees. i would like to know what are the chances for me to apply to get this loan ? my current salary take home is 65000 PM.Will HDFC bank able to give this Loan or they will reject looking at my credit history..your valuable comments on this would really appreciate

Posted on March 10th, 2013

Vijay says:

Will the bank still check the CIBIL ?

Posted on March 10th, 2013

vinod sudhakar pawar says:

give my cibill report

Posted on March 11th, 2013

Naresh says:

Hi,
Can anybody please help me in the above query. I’m really wondering that which bank did mistake. It will help in contacting the correct bank.

Thanks in advance.

Posted on March 11th, 2013

Robin says:

Yes, The Bank would still go ahead and check your CIBIL for eligibility. Its a Pre Approved offer what you have got, but not an Approved Loan. You would have to go through all the approval process which may include submission of all or minimum documentation along with CIBIL score review.

Posted on March 11th, 2013

Veman says:

My score is 796, i was in belief that my score surely higher than 800 but it is not.
i have taken three personal loans in three consecutive years, and payed them in time(even i pre-closed the two in that), may be this three personal loans was the reason for score less than 800, what do you say manish ?

Posted on March 11th, 2013

raja sekhar reddy says:

Hi Manish,

This is Raja Sekhar reddy.C, perviously i have hdfc credit card and missuse that. credit limit is 35000rs. few months total dew amount is 55980rs. last January 22nd i paid entire amount not for settlement. and another thing one of my friend has taken my checks and put my signs . he submitted into the banks. but those are check bouns(4 checks (2 in axis and 2 in Standard charted)).

present my credit score is 680. how to improve my credit score.

i applied credit card and personal both are rejected. without out loan and credit card how could i improve my credit score. Give me some tips i have to go that way.

please send as soon as possible.

Regards
Raja Sekhar Reddy

Posted on March 11th, 2013

Ankur Singh says:

Hi Manish,

I just got introduced to your site, I must say it is highly informative.
I have a situation and would really appreciate your expert advice.

I just got my Cibil score (via online form) as you explained in above article. And my score is 760+; however during my young age I made some stupid mistake of over-duing my Credit card and an auto loan, however later I did settled both of them. This settlement is not reflecting in my credit score/report card.
Recently I applied for loan, which got rejected as they said I have Cibil issue (which led to this investigation).

I want to know,
- Should I ask Cibil to close and reflect my old settled loan and credit card in Cibil report card? Can you please guide me how to do it.
- If above is done, will my score drop down from 760+?

Thanks in Advance
Ankur

Posted on March 12th, 2013

Santosh says:

Hi Manish,

This is very informative, I have one question that Is all private and co-operative banks uses CBIL score or only nationalized and Big private banks uses this report?

Thanks,
Santosh

Posted on March 12th, 2013

Manish Chauhan says:

Every one used CIBIL :)

Posted on March 13th, 2013

Manish Chauhan says:

Ankur

The first point is . if you have settled the loan , means if you have paid less than what you had to pay, its something wrong and negative for your financial life and it will be reported to your CIBIL report, looks like your bank has not done so .. once they do it, your report will be more messed up and look bad. You have to ask your credit card company to report it to CIBIL

To get out of this, you will have to correct your mistakes and now will have to pay those amounts which will take your score up !

Posted on March 13th, 2013

Manish Chauhan says:

Sadly .. all these reasons are not going to help you . The fact is you settled and your cheque bounced .. thats all .. Now take corrective measures by paying back the amount .

Posted on March 13th, 2013

Manish Chauhan says:

Yes, 3 personal loans shows credit hunger , not a good thing

Posted on March 13th, 2013

Credexpert says:

Dear Vijay,

729 is a decent score, but since you have not made repayments on this credit card, there will be late payments reflecting against this account. This could make the lender view your report negatively and yes HDFC Bank will consider your past credit history before approving the loan.

Also please note that a pre approved loan need not necessarily mean that the same will be sanctioned. Opt for the pre approved loan only if you genuinely need it as the high interest rate could affect your cash flows.

Though the late payments would be reflecting on your report even after the outstanding balance is repaid, we would suggest that you repay the same because if unpaid this amount will balloon further.

Regards,
Credexpert

Posted on March 13th, 2013

Manish Chauhan says:

Pre approved loan does not mean anything .. its just a trap for you to apply !

Posted on March 13th, 2013

Manish Chauhan says:

Once the loan is stopped, then DPD does not make sense ..

Posted on March 13th, 2013

Manish Chauhan says:

Yes. raise the issue with CIBIL on this , and that 7 yrs is MINIMUM .. not maximum ,. It can go to 15 yrs also !

Posted on March 13th, 2013

Manish Chauhan says:

Check with customer care of CIBIL on this

Posted on March 13th, 2013

Nadeem says:

I had applied for CIBIL Report after filling relevant data. Payment is done but the next step shown error. Could not able to proceed further. No emails sent from CIBIL with registration id to me. I have sent an online complaint but don’t know if it helps. The bad thing is there is no toll free number to resolve these issues.

Regards,

Posted on March 13th, 2013

Credexpert says:

Dear Santosh,

All lending institutions have to provide all borrower information to at least one bureau i.e. CIBIL, Equifax or Experian. Also, to evaluate the credit worthiness of an individual’s application, they have to obtain a credit report from any one of them.

So yes, all lending institutions use credit reports but not necessarily CIBIL credit report.

Regards,
Credexpert

Posted on March 14th, 2013

Credexpert says:

Dear Mr. Singh,

Is the account not appearing on your report or is the settled remark not reflecting against this account? If the settled remark starts reflecting in your report then yes it will affect your score negatively. The only way to remove it and thereby increase your score is by paying the outstanding amount against this account.

760 is a decent score and the there could be other factors other than these settlements that could have affected your score. We need to analyse your report n order to comment on the specifics.

Regards,
Credexpert

Posted on March 14th, 2013

Credexpert says:

Dear Mr. Reddy,

The late payments on your HDFC Bank credit card would affect your credit score and will make lenders view your report negatively.

The cheques that bounced were pertaining to repayments towards credit card0, loan or expense? If they were towards the repayments of credit card or loan then they would reflect on your report as late payments.

680 is an average score and since you do not have any open loan or credit card the repayments on which could have helped improve your score, we would suggest that you opt for a secured credit card. Do not apply randomly for credit facilities, repay on time, have a balance between secured and unsecured loans and your score will improve gradually.

Regards,
Credexpert

Posted on March 14th, 2013

Credexpert says:

Dear Mr. Pawar,

You would have to obtain your credit report and / or score from http://www.cibil.com. Kindly visit their website to know more about the price, online process etc.

Regards,
Credexpert

Posted on March 14th, 2013

Anil Bhardwaj says:

Hello Manish G,

I am a regular reader of your blog and I am glad that I reached your blog while I was searching for the information on Term Insurance. Now I read it regularly. After reading your blog I thought I should ask for my CIBIL credit score and I one day I paid for it and hoping that I will get My credit score. And now I believe I am in serious trouble and kindly give me a chance to explain the entire situation to you:

1. I am a permanent resident of a village of Haryana. And all my address proofs, identity proofs belong to my village address.
2. I work in Noida with an IT Company.
3. I live alone in Gurgaon in a rented accommodation. And I do not have any address proofs for this and I never needed one.
4. I have never used or applied for any kind of Credit Card or a Bank Loan.

A. I applied for my cibil score on 4th of Feb 2013 and payment was successful.
B. I received an email stating that my verification was pending, so I should submit the document.
C. I uploaded My Electricity Bill, DL and PAN Card on the website (All of these belong to my permanent address)
.D. I waited for 1 week and received a reply from them that states that non of the proofs I sent them match with my details which they have in their database. They asked me to send the Address Proof which I have used while applying for a Loan or a Credit Card. (which I have never done).
E. I sent them three emails stating that I never applied for any loans or credit card so I do not have one and I need my score to check the same and I requested my Credit Score, Which were never replied by CIBIL.
F. I called them several times and was never able to talk to a live human.
G. Than I received three AUTOGENERATED emails back to back from CIBIL stating that they need the proofs of the address which I have used to apply for a loan or credit card.

It seems like I am back to square one and no one is there to listen to me. Your blog is an eye opener to my, I am trying hard to manage my personal finance so that I can lead a decent life and it seems like I am stuck on the very first step. Please guide me what to do next. I will be waiting for your reply Sir.

Warm Regards,
Anil Bhardwaj

Posted on March 14th, 2013

Nadeem says:

I tried again and its failed to proceed in different browser (crome). Payment is done but shown error again. Is anybody help me to provide CIBIL customer care number to resolve this. I lost 940 = (470 + 470 ) and there is no email from CIBIL. Please Help.
Thanks

Posted on March 15th, 2013

Credexpert says:

Dear Mr. Bharadwaj,

Since you have never applied or availed a loan or credit card, there are possibilities that your score would be -1 or NH (No History). However, you should confirm the same by obtaining your credit report.

Try contacting CIBIL on +91 -22 6638 4600 to sort out the matter.

Regards,
Credexpert

Posted on March 15th, 2013

Credexpert says:

Dear Nadeem,

You can reach CIBIL on +91 -22 6638 4600

Regards,
Credexpert

Posted on March 15th, 2013

khushi says:

Hi Manish,
my cibil score is 640. I know it is quite bad! Learning from your website, i have taken secure credit card and trying to improve my score. In the meanwhile, along with my husband, we are planning to buy an apartment. My husband has no credit history (no loans, no cards ever!). and we are taking loan only on his salary eligibility. Bank insisted including my name as a co applicant as, i’m the co owner of the property, but they said they wouldnt use my salary details or anything. Even in this case, will our loan get rejected because of my credit score?

Posted on March 19th, 2013

Manish Chauhan says:

If you are applying for loan , then your credit score will be looked at, and why are you getting your self involved if you are not going to pay EMI ?

Posted on March 19th, 2013

Manish Chauhan says:

Just check cibil website , and you will get customer care numbers

Posted on March 19th, 2013

Manish Chauhan says:

The thing is you dont need to do all this (uploading of docs etc) when you are applying online . the uploading of docs is to be done when the payment is unsuccessful . Did you try applying online ?

Posted on March 19th, 2013

Manish Chauhan says:

Contact the customer care who can help you on these matters . now you might be required to send them docs !

Posted on March 19th, 2013

Nadeem says:

Thanks Manish & Credexpert.

I have tried calling multiple times to the phone number given in website. Received IVR reply but could proceed further to lodge my complaint. Its a STD call and CIBIL just keep on hold (that to on IVR). According to me CIBIL should have a toll free number & a email id to keep the record for the customer. The process is also need a change, they ask you to pay first and ask for validation in next step, why is that so?

Posted on March 19th, 2013

Nadeem says:

Just now i received a mail which is reply to online complaint. http://www.cibil.com/ask-question . CIBIL has provided me the transaction number and asked to upload KYC documents and the report will be sent in next 7 days once they receive docs. Also they have found the other transaction number ( i did not had the Reg number in first case) & the excess payment of Rs 470/- will be refunded to your account within 5 business days.

In my opinion its better to contact online (better than CC ) and put your grievances , they will take sometime to reply.

Thanks.

Posted on March 19th, 2013

Credexpert says:

Dear Khushi,

As you are co – owner of the property you have to be the co – applicant as well. If the bank has assured that your salary would not be taken into consideration then the loan amount you would be eligible would come down by that extent. The bank could take your Credit score into consideration to evaluate your application. The best way to find out is to make an application.

Regards,
Credexpert

Posted on March 19th, 2013

Manish Chauhan says:

Ok great to hear that Nadeem .. so you should get the report in few days !

Posted on March 21st, 2013

Sid says:

Manish,

I have history of credits, mix of good and bad, had 3 credit cards from ICICI, Barclays and HDFC, ICICI and HDFC – Settled and Barclays – Closed after paying all the dues.

I had taken a personal loan of Rs. 150000 and have paid off the entire amount however there were some cheque bounce charges along with some late payment fees of Rs. 10,000, I settled that amount by paying Rs. 5000 on it.

I am awaiting my ordered report from CIBIL (Ordered 12 hours back) got the message from CIBIL that the report has been dispatched on 20/03/2013.

I am now well placed both business wise, and financially, and I do not have any other credits available.

My question:-
Since I wouldn’t get any credit facility any time soon, will the money sitting in my Savings bank accounts, Fixed Deposits, Equity shares in my Demat account, Insurance, Mutual fund and PPF accounts help me in any way to increase my credit score?

Regards,
Sid

Posted on March 22nd, 2013

Vinay kumar J says:

Hi Manish,

Thanks for all the knowledge that you are sharing about Cibil.
I have a query. I have approached Axis bank for home loan for Rs 20L. It is sanctioned but not disbursed yet.
Due to unforeseen expenses, I am also having to take personal loan from Citibank of about 4L.

Will the taking of personal loan affect the disbursal of my home loan? Please advice.

Posted on March 22nd, 2013

Credexpert says:

Dear Sid,

Credit bureau stores, maintains and updates information only related to the “borrowings” of an individual. The scores are then calculated based on this information. The money you hold in your Savings bank A/C, Fixed deposits, Equity shares in your Demat account, Insurance, Mutual fund and PPF accounts are not borrowings and hence will not be reported to the bureau.

The 2 settled Credit cards of ICICI and HDFC Bank and the late payments on your Personal Loan would reflect on your credit report and also would have affected your score. As rightly said, you would not be able to get any credit facility soon as these negative factors would make the lender view your report negatively.

Since you have already applied for your CIBIL credit report and score, the best is to wait and then comment on the specifics based on the score and other factors.

Regards,
Credexpert

Posted on March 22nd, 2013

Sid says:

Unfortunately, its not the truth these days, they randomly ask for documents to be uploaded online, they did this to me. It will provide a Transaction ID and inform that the authentication has failed (they would ask a few questions and check if you know the correct answers regarding your previous credit transactions), in this case we have to upload 3 documents at the Website.

I’ve followed the procedure and they’ve mailed me the Credit Report at my Perm Add.

Posted on March 22nd, 2013

Manish Chauhan says:

Ok , in that case I have old information .. this is the new process it seems !

Posted on March 23rd, 2013

Manish Chauhan says:

If your home loan is already sanctioned, then it should not . but if you are going to apply for home loan later, then it might have some impact, because how much loan you are already having in your life is a criteria looked upon before giving any loan , and if your EMI burden is already high, then your future loans might be declined.

Posted on March 23rd, 2013

Manish Chauhan says:

The only way to to improve your score if to pay off any outstanding loans if you have .. and if you do nt have any loans or credit card, better take a secured credit card against a FD to start with and pay the dues each month on time , it will help you improve your score.

Posted on March 23rd, 2013

Sid says:

Thanks Manish,

Appreciate your time and advice.

Regards,
Sid

Posted on March 23rd, 2013

Navneet Gupta says:

Hi,

I have tried too times to submit the Online form but both the time transaction was sussesfully, and now it 2 month my money was not returned from bank or cibil , i tried to call there customer care no one response the phone call , now i am totally lost with this service can any one help you guys help Me.

And what is Payment Confirmation Form and where can i get that .If some third party want some fees for processing i can pay that.

Thanks,
Navneet Gupta

Posted on March 23rd, 2013

Ankit says:

Hi Mr. Manish,
I had a cc of Citibank , issued in 2005. I did not pay the O/S amount of Rs. 13,000 or so in the year 2006. I can recollect bank once sent me a list of recovery agencies nearby to me and asked me to contact them. But I ignored and kept silent. After a few months bank stopped sending me any bill or any kind of correspondence. The story ends here. Now i am planning to go for a settlement as i am worried about the future chances of availing any loan from any bank.

I got my CIBIL report recently. The score says- ‘NH’. The a/c shows as ‘closed’ in 2006. Date reported and certified: 2010. High credit: 71,000/-, Enquiry amount: 25,000/ with date of enquiry: 2005. The written status is : POST (WO) SETTLED.

I need your guidance on the following points:

What is the amount (high credit or enquiry amt), bank wants me to pay them?

Whether for settlement i need to contact the bank directly or one of the recovery agencies they once informed me about in 2005. (i dont have that list though).

** pls note- in the enquiry information section of my CIBIL report the member name is shown as ‘CITIBANK’.

Pls suggest me what to do next…

Posted on March 24th, 2013

Credexpert says:

Dear Ankit,

The settlement will further minimise your chances of availing a loan from any lender in the future. We would suggest that you pay the entire outstanding amount rather than opting for a settlement. Contact the bank directly to know exact details.

A score of NH means one of the following:
a) You do not have a credit history or you do not have enough of a credit history to be scored, i.e. you are new to the credit system
b) You do not have any credit activity in the last couple of years
c) You have all add-on credit cards and have no credit exposure
The second point above could be the reason for your NH score.

The enquiry section states the Member name as Citibank because they had obtained your CIBIL credit report and / or score to evaluate your credit worthiness when you applied to them in 2005.

Regards,
Credexpert

Posted on March 25th, 2013

Credexpert says:

Dear Mr. Gupta,

Contact CIBIL on +91 -22 6638 4600 and wait for their response or else you can try the alternative of writing to CIBIL and sorting out the matter.

Regards,
Credexpert

Posted on March 25th, 2013

Nag says:

Hi Manish,

I have ordered for my CIBIL score first time ever and I couldn’t believe my self when my score came up at 838. Last time when I applied for a Car Loan it was rejected by SBI – reason CIBIL score of only 730 and a card account in settled status. Now after two and half years it shot by over 200 points. I have scanned the entire report three time and found that my card account (that was settled 10yrs ago) does not show settled status. How is this possible ? Is there a mistake ?

Posted on March 26th, 2013

Manish Chauhan says:

Yes, it is possible that SBI has not yet reported it to CIBIL , When you had checked back long back , did that settled status appear in the report ?

Posted on March 27th, 2013

Manish Chauhan says:

You should contact the bank directly and also check with them on the amount . do is asap

Posted on March 27th, 2013

Nag says:

I had settled my HSBC card account in 2002. I didn’t see the CIBIL report when I applied for a car loan with SBI, but the loan guy had said that my HSBC card is showing as settled and hence SBI had rejected my loan application. Now, my HSBC card account on CIBIL report is blank against all fields in “status ” section with nothing mentioned for settlement amount. Since its been 10 years, has HSBC stopped reporting my card details ? Or is it a mistake by HSBC ?

Posted on March 27th, 2013

Manish Chauhan says:

If there is any payments you have been doing recently, then HSBC bank has to report it to CIBIL

Posted on March 27th, 2013

Manish Chauhan says:

Are you not able to reach to the CIBIL customer care ? Did you mail them ?

Posted on March 27th, 2013

Chandra says:

Hi Manish,
I have paid Rs.470/- to know my cibil score thru online, but transaction has been failed due to some authentication details. I got a mail from CIBIL stating that upload ur Address Proof document for verification. I uploaded my Address proof. But again I got a mail from CIBIL stating that mismatch in address. I dont remember the exact address that I have given at that time of applying loan(before 5 years). Please help me how to get it resolve in this.

Posted on March 27th, 2013

Chandra says:

Hi Manish,
Recently(Dec/2012) I had settled one HSBC credit card and I am having Settlement letter and NOC from JM Financial(who took over HSBC). How much time it will take to update the same in CIBIL? Because recently I applied for a PL and got rejected. I asked them reason for the rejection and they told me that there is some Outstanding balance is there and not the “settled” status in CIBIL report. So when it will update the settlement status in CIBIL.

Posted on March 27th, 2013

Credexpert says:

Dear Chandra,

CIBIL would be able to generate your Credit Report only if the KYC provided by you matches their internal database. The loan application document would help you determine the address which you had submitted while applying the loan.

Regards,
Credexpert

Posted on March 28th, 2013

Credexpert says:

Dear Chandra,

Lending institutions usually report the updated information to the bureau in a cycle of 30 – 45 days. Since you settled the HSBC credit card in December 2012, we assume that the same should have been updated in your credit report by now.

However, considering that the bank you have applied to has rejected your Personal Loan due to the outstanding amount; we do not see a possibility of them approving your application if there is a “Settled” remark, more so because the settlement is recent.

Regards,
Credexpert

Posted on March 28th, 2013

Credexpert says:

Dear Nag,

Any closed or settled account could be reported by a lending institution for a minimum of 7 years. As rightly said by you, since it has been 10 years, HSBC could have stopped reporting your data.

Regards,
Credexpert

Posted on March 28th, 2013

Nag says:

How would banks react if I approach for a loan (Car/Home) ? Would they have visibility to 10 year old data and make choices or look at my score alone ? Should I clear the settled status in my HSBC card which I was planning before I looked at my CIBIL score.

Posted on March 29th, 2013

Credexpert says:

Dear Nag,

In the normal course, this should not happen – that is, the account continues to appear in your report, but, for no reason, the status has changed. As we have already specified closed or settled account could be reported by a lending institution for a minimum of 7 years – and CIBIL would continue to display this account.

If you apply for a loan now, yes the bank would see the past data as well but since the settlement is 10 years old the impact on their decision making process should be minimal and as you have specified that the status is blank, we do not see any hindrance in your application. However, we would suggest that you obtain your CIBIL credit report and score after few months just to ensure that the settled status does not reappear on your credit report.

Regards,
Credexpert

Posted on March 30th, 2013

Mahesh says:

Hi Manish,
My Cibil score was 828 when I applied in 2011. I reapplied it yesterday, the score has improved 865. Is is possible to reach 900?
By the way Cibil Market place hasn’t open yet for the Home loan, that feature would be highly useful.

Posted on March 31st, 2013

Credexpert says:

Dear Mahesh,

865 is a good credit score, continue with your positive credit behaviour and you could possibly get a score of 900.

Regards,
Credexpert

Posted on April 1st, 2013

Nag says:

Exactly what I thought. Thanks very much for all the guidance and motivation. It was only after continuously following your site that I realized the importance of positive credit behavior and glad it is showing results for the time being.

Posted on April 2nd, 2013

Benny says:

Hello Manish,

I have submitted the application to check CIR online yesterday. I have provided them with my PAN Card and Voter ID. I am waiting to receive the report. I am paying Rs 5000 every month in Recurring deposit in Federal Bank and also have a PPF account. I do not have a credit card or a loan. I have applied for a credit card and it was not approved by Kotak bank. I have also applied for a credit card from ICICI Bank and HDFC Bank and they were not approved. I was never given an explanation. I visited Kotak bank and I found that they did not have my resedential address. I have also updated my Resedential address. I have salary account with Kotak bank. They have also provided a free Demat account which I have never utilised. I also have salary account with some other bank’s which were associated with my previous organization. I do not maintain any money in those account. I also have a saving account with Indian Overseas Bank, I do not have any money in that Account. If I keep these account’s open, will it hamper my credit score. I understand that Often Applying for credit card will show me credit hungry. I am not credit hungry. I never had one, so I applied for one..
I also pay some money in PACL. It is like some money back policy. Do you know whether they will check that tooo……. It is associated with my PAN card.
Please Advise.

Posted on April 2nd, 2013

Manish Chauhan says:

Till now , all the things which you have will not get your a credit score . I suggest opening a FD and getting a credit card against it , its called SECURED CREDIT CARD .

Posted on April 3rd, 2013

Manish Chauhan says:

I dont think you can reach 900 .. thats like getting 100 in english in your board exam , theoratically possible , but practically not !

Posted on April 3rd, 2013

Manish Chauhan says:

You mean you paid less than the outstanding ? Then it will have SETTLED remark , which is negative

Posted on April 3rd, 2013

Manish Chauhan says:

CIBIL needs your address to be same with the banks data , so first check with bank which address was given .

Posted on April 3rd, 2013

Vikram says:

Hi,

Posted on April 3rd, 2013

Vikram says:

Hi Manish,
I made a blunder by defaulting a credit card payment of Rs. 9000/- since year 2009, due to some dispute with the interest charges/penalties, which now has become Rs. 15300/- including interest as per the statement I received in my email.

I am also having a home loan since 2009. Till now I have made the regular payments of home loan EMIs except 3-4 times late by few days each time.

I know my credit score will have been impacted badly due to credit card non-payment which I am planning to pay it at the earliest. Therefore, I tried to buy a credit score online from CIBIL a couple of times but the transaction was declined both the times inspite of the amount being deducted. I have spoken to the Bank for refund regarding this.

I want to know, now if I clear all the dues claimed in the credit card statement will it improve my credit score and within how much time?

How can I request the credit card bank to improve my credit score in CIBIL, and how long will it take as i want to apply for another home loan ASAP.

Thanks,
Vikram

Posted on April 3rd, 2013

Credexpert says:

Dear Benny,

We would suggest that you close all the dormant accounts. Recurring deposit, PPF, Demat, Salary, Saving or PACL A/C are not credit / borrowings and hence would not affect your credit score.

About the rejection of your credit card application from Kotak Bank, ICICI Bank and HDFC Bank, as a consumer you are entitled to get a copy of the credit report basis which the bank evaluated your application.

As rightly said too many random applications will indicate a credit hungry behaviour and you should wait for your credit report and score before applying for any new credit facility.

Regards,
Credexpert

Posted on April 5th, 2013

Manish Chauhan says:

You can pay off the full outstanding and ask your credit card to update your info with CIBIL , the report and score is not controlled by CREDIT CARD COMPANY , its a CIBIL thing . It can take some time for things to get updated . You should ideally look at 6 months to 1 yr , before applying for the loan

Posted on April 6th, 2013

Credexpert says:

Dear Vikram,

Paying the outstanding against the credit card would not improve the score immediately. The credit card issuer cannot improve your credit score. We would suggest that you wait for your credit report and score as we can comment based on the specifics.

Regards,
Credexpert

Posted on April 6th, 2013

shankar says:

Hi Manish,

Before 2 years I took a credit card and PL after that and due to financial crashes I was unable to play both loan emi and CC outstanding. From this January I started paying my loan emi and CC (suspended) minimum amount. Now my credit card outstanding is 30,000 where the outstanding is 20,000 and the penalty is 10,000. I would like to know if it is okay to do a settlement of my CC by paying 20,000? Will it affect my credit score badly? Because after a year I wanted to top up this loan for my marriage.. Please advise the best way handle this..

Thanks in advance.

Shankar

Posted on April 6th, 2013

Credexpert says:

Dear Shankar,

We would suggest that you repay the entire outstanding against the credit card instead of opting for a settlement. Settlement will impact your credit score and thus there could be possibility that your loan could be rejected.

You could also opt for an interest free personal (family) borrowing to fill in the gap of ₹ 10,000. Making this complete payment on your credit card will boost your score and will help you avail the loan you are planning to take in future.

Regards,
Credexpert

Posted on April 8th, 2013

shankar says:

Thanks for the information. Is there any other way to improve my credit rating in next 12 months. So it will be really helpful for me to get the PL top up..

Posted on April 8th, 2013

Credexpert says:

Dear Shankar,

While there are various generic steps that could help in improving your credit score, we would be able to advise case specific steps only after analysing your credit information report.

Regards,
Credexpert

Posted on April 9th, 2013

Siddharth Iyer says:

Hi,

I had applied for Cibil report and got 548 score. I had taken a personal loan from HDFC bank for Rs. 1,50,000. I had an installment date of 4th and my salary date which initially was 1st, had changed to 7th, with new job, I had requested the bank to shuffle the date to 7th but they didn’t and the result was every month I had a 30 day late installment for 3 years. I didn’t realise it would affect me this badly.

Now, I earn in 7 figures and also have a part time business, however my credit score seems pathetic, any idea how to improve it and how long will it take to be atleast an average score.

Thanks & Regards
Sid

Posted on April 10th, 2013

Ankit says:

Thanks a lot for the directions. I just want to know if I call up citibank to know my exact outstanding amount, will they in turn keep harrasing me for an early payment. Thing is that after knowing the amount I may take a month or so to pay the amount.

Regards…

Posted on April 11th, 2013

Ankit says:

Called up citibank. They are not ready to tell me the outstanding amount. They said they are not authorised to give any information about my account and gave me one phone no. which is of Delhi. as I googled for this no i learned it to be a citibank collection agency no.
the following are my assumptions..

As i initially said the The written status is : POST (WO) SETTLED, means the bank has already done the ‘write-off” action.

Bank, after the ‘write-off’ action, sold my debt to the collection agency already…

Even if I pay the collection agency full or partial amount they are not going to clear my CIBIL report before 7 years…

What is best thing I can do next.. pls guide..

Regards,…

Posted on April 11th, 2013

Manish Chauhan says:

Now you need to deal with the collection agency directly . However the bank is suppose to give you right directions and if they dont do , you can complain about htem .

Posted on April 12th, 2013

Manish Chauhan says:

the problem is its not a NO PAYMENT issue , you paid it , but late , so your history is bad now , but you now will have to wait for 3 yrs to this to pass on .. it gets captured in DPD section

Posted on April 12th, 2013

Manish Chauhan says:

Yes it will affect . You need to pay the penalty also .

Posted on April 12th, 2013

Sirisha Reddy says:

I have applied for the CIBIL scroe online and as the authentication failed I will have to send the hard copy of the documents, which I will do tomorrow.
I have applied for HDFC credit card in 2012 which got reject and no reason was given.
I have cleared the outstanding credit card payment of Barclays Bank which was due for about 3 years in May 2011. It was not a settlement but a completed payment in 2 parts which was the option given by them. I have received a NOC also for the same.
But my doubt is did my HDFC credit card application reject due to the above reason which was closed 2 years back.

Posted on April 13th, 2013

Credexpert says:

Dear Mr. Iyer,

The late payments for whatever reasons have impacted your credit score negatively. Your payment history (good / bad) would reflect on your credit report.

Whilst there are various generic steps to improve your credit score, we can comment on the case specific steps only after analysing your credit report.

Regards,
Credexpert

Posted on April 13th, 2013

Credexpert says:

Dear Ms. Reddy,

Firstly, as per the Credit Information Companies (Regulation) Act, 2005as a consumer you are entitled know the reason for the rejection of your application along with a copy of the credit report basis which the bank evaluated your credit application.

The best option is to wait for your CIBIL credit report and score as it will provide further clarifications on the remark / status appearing against the credit card account of Barclays Bank.

Regards,
Credexpert

Posted on April 13th, 2013

asr says:

hi manish,

i am defaulter for more than 1000 days with icici bank.due to my financial turmoil i could not do the payments.in the 2 a/cs one is PL and another one is credit card.expecting to pay the due in a month as i have some sources.total o/s is 2lkss.i think the guys calling me are the DSA people.

kindly clarify two things
will the bank or DSA had the authority to send any communication to my present HR dept about my defualt ?
is there any law from cibil with regard to the above doubt.

rgds

Posted on April 16th, 2013

Credexpert says:

Dear Asr,

The bank by communicating to the HR department of your company is violating their code of conduct as they are sharing your private and confidential information.

As banks are regulated and governed by RBI, CIBIL is not the concerned authority to issue laws related to recovery process. Check for the recent circulars issued by RBI which states the code of conduct for banks with regards to the recovery process.

Regards,
Credexpert

Posted on April 17th, 2013

Venkat says:

Hi Manish

Before two years back I took HDFC Credit card and its end date is Dec 2013. It has a Credit Limit of 80,000. But sometimes I used above credit Limit and I paid minimum due and Over Limit fee also

Moreover from the last one year my total due is full, i.e 80,000. Every month I paid only minimum due and again I used the credit card. So the next month statement shows full Outstanding amount 80,000. Due to some problems, every month I paid minimum amount due+ Over limit Fee + some times Late Fee.There is no Last month Dues in my statements

My due date is 2nd of every month and my bill generated date is 12th of every month and usually I paid minimum due on 5tth..But I paid it every month before the next month bill generation. I planned to pay full outstanding amount80,000 before the cards end date

Does this effect my CIBIL Score. Manish Please help me

Thank you

Posted on April 18th, 2013

Manish Chauhan says:

“Does it affect my CIBIL score” ! ..

Venkat, It would be messed up fully ! .. You have done everything wrong . You were late to pay (2nd is last date), you never paid in FULL , your debt kept on growing .. THis would have serious impact on your report and score .

Your DPD section would be very much messed up due to your minimum payments . Just check your score/report once and then come back .

Posted on April 19th, 2013

Manish Chauhan says:

Generally they do not inform your HR , but the guys can do that , what stops them !

Also your CIBIL should be totally messed up !

Posted on April 19th, 2013

Manish Chauhan says:

Only they can tell the rejection reason , ask them

Posted on April 19th, 2013

Amar Swaroop says:

Dear Manish,

I had made a settlement with ABN amro credit card almost 2 years back (Rs 7500 against the 20,000) due to finiancial crisis and they had also promised that they would refresh my cibil score. After that i dont have any other defaults other than max of 2 – 3 late payments of my credit card. However now my CIBIl score is still showing 620. I called up the bank executive and asked, they suggested that i pay the remining amount (Around 15K) and the CIBIl score would be refreshed.

1. Is it really possible that if i pay the remaining money that my score would improve? and by how much ?

Kindly help as i am in a better position now then wat i was 2 years back financially and i am not getting loans anywhere due to this.

Posted on April 24th, 2013

Credexpert says:

Dear Venkat,

Owing to the high interest rates charged on Credit cards, paying only the minimum due amount can result in a debt trap for you. Also your payment behaviour on your credit card can hinder the renewal of your card as well as your applications to any other card issuer.

Yes, these late payments would have affected your credit score. The best option is to obtain your CIBIL credit report and score. Apart from these late payments there could be various other factors that could have possibly affected your credit score.

Regards,
Credexpert

Posted on April 24th, 2013

Credexpert says:

Dear Mr. Swaroop,

Yes, if the bank has confirmed that they would remove the “Settled” remark from your credit report post the acceptance of the outstanding amount then, you should repay. Ensure that you obtain a written confirmation from the bank stating the same.

We cannot comment on the increase in your score, as a score is built of various components like late payments, outstanding amount, credit mix, enquiries etc.

Regards,
Credexpert

Posted on April 25th, 2013

Kapil Satija says:

Dear Manish,

I was searching about CIBIl and landed here … and find a hope that i can found some solution of my problem here.

Sir, I took a Loan on Credit card of SCB with out any documentation in 2011, after paid 16 emis there was some disputes between me and bank regarding late and interest charges.

So i decided not to pay EMIs (at that time i was not aware about CIBIl score)

Its been 3 months now i have not make payment except 500 rs in FEb 2013 after insisting from a guy from SCB.

Now bank wanted me to settle the account or pay full payment they dont want to reverse the interest and late payment charged. I asked to EMis but they are not ready.

Kindly suggest what to do as i want to apply home loan in future.

Regards

Posted on April 25th, 2013

Manish Chauhan says:

Kapil

What was the dispute all about ? Did they charge interest or late payment as per rules and conditions or not ? If yes, then you have to pay it , unless you do that your cibil report will be totally messed up and mostly you will not get the loans . Right now its a small amount I guess , so better pay it off,if its your mistake . Even if its not, still pay and fight with them later !

Posted on April 26th, 2013

Manish Chauhan says:

Yes, if you pay the full amount, then your report should improve . Its your right . I feel how could you believe the bank will imprve your status if you SETTLE !

Posted on April 26th, 2013

Credexpert says:

Dear Mr. Satija,

Credit report is one of the most important tools that lending institution use to evaluate the creditworthiness of an individual. Any negative remarks on your credit report can hinder your home loan application in future.

In interest of the same we would suggest that you repay the entire outstanding amount (assuming your present cash flows allow you to do so). Do not opt for a settlement as this would be just a temporary relief from the debt burden and will negatively impact your credit score.

Regards,
Credexpert

Posted on April 26th, 2013

Anil Bhardwaj says:

Hello Manish G,

After calling and sending emails to CIBIL so many times, at last I got a reply from CIBIL which is more confusing. it was very hard getting a reply from them.

Sir, the issue is I just do not understand what exactly this reply means, I think it is creating more issues than resolving the problem. I am pasting it, please guide me what to do next:

” we would like to inform you that we have processed your CIBIL Report request. However, we regret our inability to generate a score on your report due to the following reasons:

. Account information not available
. Your report has only enquires and account information not available
. The last date reported or date closed in your report is older than 24 months for all accounts
. Consumer is an ‘Authorized’ user for all the accounts in the report”

Warm Regards,
Anil Bhardwaj

Posted on April 26th, 2013

Kapil Satija says:

Dear Manish,

It was late payment charges which i was not paid and they again n again made charges on that now DPD is 120 days bucket and total outstanding is 301000, and i had already paid 205000 against 350000 of loan…which they are not ready to convert into EMIS and its not possible me to pay the whole outstanding in one shot.

Posted on April 26th, 2013

RupyaGyan says:

Nice Information. Thanks. I will apply for my CIBIL report soon.

Posted on April 28th, 2013

eassa hashim says:

Hi Manish,

Today i made online payment to view my credit score in cibil, unfortunately authentication wasn’t successful, so now they have asked me send the details by post, i’ve all the details only thing am confused about is my driving license has my permanent address details and my bank account statement has my office address details, and my passport has permanent address details, what details should i send?

Awaiting for your response

regards

eassa.

Posted on May 3rd, 2013

Manish Chauhan says:

The address you gave has to be same which matches your cibil records , otherwise they will not give you the report

Posted on May 6th, 2013

Manish Chauhan says:

Why didnt you pay the late payment charges ?

Posted on May 6th, 2013

Manish Chauhan says:

Contact them on phone and get it sorted out .

Posted on May 6th, 2013

eassa hashim says:

How do i know which address they have got, what do u suggest?

Posted on May 13th, 2013

Ajay Thapa says:

Hi Manish,

Hope you doing well.
I got my Cibil report as 746 point but i was shocked to see my personal details there.It is showing that 15/10/1986 which is totally wrong as i dont have any identity proof with the details.and whatever was the due amount (i.e 30000)i do have with HDFC bank its been already settled down year ago.I have applied for the credit card and they had reject my application saying my name is with CIBIL.
Please let me know what should i do to take further step.

I do have all my original Identity Proof with me and i don’t have any identity proof having above details.Just let me know the next step for here.

Prompt reply will appreciate.

Posted on May 16th, 2013

Ajay Thapa says:

Actually i was not eligible for the credit card when i was 20 yrs old.HDFC Executive told me that please sign the form rest we will be take care.So i was not aware about that he was about to changing my DOB.After 3 years bank added some extra amount on my bill so i had reject to pay that amount to them,I called the customer care and that time they were asking for the security questions,in which DOB is also an an important one.After saying my proof DOB they said security ans is wrong,SO i didn’t make the make after warning them.

Then after year n so they started calling me and i settled the amount.
this all shit happened with the help of HDFC bank Credit card Executive.
Please let me know what to do as i need to apply for the Home Loan.

Your assistance is required here.

Regards
Ajay

Posted on May 16th, 2013

Credexpert says:

Dear Mr. Thapa,

The errors on your credit report need to be rectified and/or updated immediately as this could be a possible ID theft and can have a negative impact on your credit score. 746 is a decent score but the lending institution could have rejected your application depending on various factors wrongly appearing on your credit report.

We would have to analyse your credit report in order to comment on the specific areas that have made the lender view your report negatively.

Regards,
Credexpert

Posted on May 16th, 2013

Shreesh Shingarey says:

Hi Manish – the CIBIL is pathetic. The delivery of the report took 9months & they delivered the OLD report & not the updated. We with low score are treated badly but what about people like Malya ? Whats their history ? Why banks are behind him to give loans ? This sheer madness. What is the CIBIL score of Kripa Shankar Singh with 2 PAN cards ?? Its one more way to get more money from normal citizen, this helps Bank & NBFC to use their rule instead RBI .

Posted on May 17th, 2013

Killi says:

Manish,
I ordered a credit report during Jly-2012 and received 793 score. I again checked in Mar-2013 and received 784 score.

During this period I had applied for two credit cards(now total=5 credit cards). I was surprised to see my scores have lowered. I pay all my dues usually before due date.

I am planning to apply for home loan in near future. Will this score affect my home loan approval ?

Is more number of cards affecting my score ?

Regards,
Killi.

Posted on May 17th, 2013

Manish Chauhan says:

Yes, too much credit is affecting your score. Keep a balance !

Posted on May 18th, 2013

Manish Chauhan says:

Yes , thats the issue actually. You can tell them that you will complain to RBI on this and consumer court if you are not satisfied

Posted on May 18th, 2013

Manish Chauhan says:

You tried to take a shortcut so many years back , now its haunting you . Not sure how can you fix it

Posted on May 18th, 2013

Manish Chauhan says:

Now talk to CIBIL on this and find out which bank has reported it and then contact the bank

Posted on May 18th, 2013

Manish Chauhan says:

It will be in CIBIL

Posted on May 18th, 2013

Abhijit says:

Hi Manish

I have done payment part and was about to answer the three questions,and to my fate there was a power outage and couldn’t complete the process how should i go forward to complete the application process and get the credit report.

Posted on May 19th, 2013

Credexpert says:

Dear Killi,

Whilst payment history is considered as one of the important factors for credit score calculation, various other factors like outstanding balances, no. of secured and unsecured loans, enquiries etc. are also considered. You have 5 open credit cards and as these are unsecured borrowing coming with high interest rates, this could be a one of the negative factors affecting your credit score, but the regular repayment history towards these unsecured credit cards will work positively towards your credit score.

Regards,
Credexpert

Posted on May 20th, 2013

Credexpert says:

Dear Abhijit,

Contact the customer care executive of CIBIL to know the next steps or retry registering.

Regards,
Credexpert

Posted on May 21st, 2013

Meet says:

Hi,
I have Applied for the Axis Bank Personal Loan,and in my life i never Applied for any loan & all.But i don,y know why they have Rejected my Loan Application.I am using the Credit cards,Sometimes delaying the payment but paying it.As i am living with some monetary terms,so Accordingly seeing the Expenses.Can Anyone help me to get Rid out of this?
Just Today Applied for the CIBIL Score,Got the Response Authentication was Not Successfull.Don,t know what to do in both of the Case?

Thanx & Regards,
Meet Sidhu

Posted on May 27th, 2013

Ajay Thapa says:

I had a word with CIBIL and HDFC bank has reported that but i dont know how would start all the procedure because bank will not address me until or unless i dont have anything against them.Because i know that everything mess from their end and they have to solve it.My freinds is working on other bank and ask me to claim your loss to my loss to the bank and file a complain.

Is this the right way to process?

Please assist me asap.

Regards
Ajay Thapa

Posted on May 27th, 2013

Sam says:

Hi Manish,

Being guarantor to friends home loan will affect my CIBIL Ratings?

Posted on May 27th, 2013

Manish Chauhan says:

YES , I suspect you have invited trouble for yourself if you have become the guarantor for someone and he/she has defaulted. You will pay for their KARMA :)

Manish

Posted on May 27th, 2013

Manish Chauhan says:

Obviously . Why do you think it will not ? Being a guarantor means you are taking responsibility of paying off the loan incase your friend cant !

Posted on June 1st, 2013

Manish Chauhan says:

If its a bank mistake, it has to be proved , you cant just say it and others will believe. So file a case with the consumer court.

Posted on June 1st, 2013

Manish Chauhan says:

If you have delayed in payments, then surely its going to be tough for you to get any loan very soon . First get your report and see all the remarks !

Posted on June 1st, 2013

amit narain says:

Hi I am Amit, i have applied for PL in month of feb-13 and was rejected due bad cibil score of 642, later i have applied for cibil report and followed up with all the banks to update the same, later the same was updated and now my score is 765, now i am really need of money because of my family problems, i have applied for loan but still it got rejected and the statement given by the bank personal was my track record was not good in one of my loan which was taken in 2007 so we cant approve it. kindly help me in this regard so that i can get a PL and i can end my family problems.

Regards

Amit Narain

Posted on June 7th, 2013

Manish Chauhan says:

Hi Amit

Sadly , your past mistakes and bad credit use is not going to mess up . I am afraid if there is any way out of this situation .

Posted on June 8th, 2013

Vijay Zanvar says:

Thanks! I read this and immediately applied, and received the report within 2 minutes! My score is 844!

Posted on June 9th, 2013

Credexpert says:

Dear Mr. Narain,

765 is a decent score for a Personal Loan (unsecured loan). Although credit score is one the important tools considered by lending institutions for evaluating a credit application they also consider their internal credit policies.

We would need to analyse your credit report in order to comment on the specifics that could have led to the rejection of this Personal loan.

We offer a service under which we analyse each section of an individual’s credit report and list down the factors that have affected his score. We also point towards the next steps to be taken to increase his credit score.

Regards,
Credexpert

Posted on June 10th, 2013

Manish Chauhan says:

Great :) . However I would suggest check it back again after few months

Posted on June 14th, 2013

Rohith says:

Hi Manish,

I recently applied for CIBL score and my score is 791. From the report I observed that only my credit card payment details are reflected on the report. I have a car loan from State Bank of Mysore which is not reflected in the report. So I contacted the branch from where I took car loan. They told me that CIBL takes all the data from their (bank’s) central database and they can’t send any information to CIBL.

So now what should I do so that my loan repayment details are reflected in CIBL report. I need this because,
1) I have paid all my EMI’s on time, so this will have a positive effect on my CIBL score
2) When I apply for a home loan in the near future my CIBL score will be even more better than what it is today.

Please share your thoughts on this.

Posted on July 1st, 2013

Manish Chauhan says:

You bank should be able to communicate it with CIBIL, but its not taking extra effort . If its a PSU , then use RTI for this and anyways tell them that you will complain to banking ombudsman

Also you can tell CIBIL on this and recheck it with bank !

Posted on July 1st, 2013

Credexpert says:

Dear Rohith,

Lending institutions send borrower’s credit data on a monthly or quarterly basis to the credit bureau. Rightly so, the details of your State Bank of Mysore car loan should be reflecting on your credit report with your regular payments details, as this could boost your credit score.

Regards,
Credexpert

Posted on July 2nd, 2013

Vineet says:

I guess now you do not even need to send the documents over mail if the online Authentication fails, you can upload them online. The link is mentioned in the first line under where it says “Your Authentication was not successful”

Posted on July 2nd, 2013

Ajay says:

i want know my current cibil score my name Ajay Parida

Posted on July 3rd, 2013

Debasis says:

Hi,

I have applied for the CIBIL report online. My authentication was successful and also the payment got credited but still now i have not received the report in email. When asked for the same they replied back stating due to the confidential in nature the report can not send online.

Thanks,
Debasis

Posted on July 3rd, 2013

Credexpert says:

Dear Mr. Parida,

To apply for your CIBIL report and score, you may follow this link, https://www.cibil.com/online/credit-score-check.do, and complete the application form and submit it online with the payment.

Regards,
Credexpert

Posted on July 3rd, 2013

Credexpert says:

Dear Debasis,

Ideally you should be given your credit report online; however you could contact the customer care and request them to provide you with a tracking id enabling you to track the courier status of your credit report.

Regards,
Credexpert

Posted on July 3rd, 2013

Ramakrishna R V says:

Manish,

I had some 9 CC’s, that I got cleared Jan 2013. I mean not all some I did it in 2009 and some in 2010, finally all of them got settled in Jan 2013.All of them are settlements. I know that my score is really bad.Am looking to take a home loan. What are the chances of getting this and is there any workaround for this.??

Regards..

Posted on July 4th, 2013

Manish Chauhan says:

No chances , and no workaround . You will be asked to pay everytihng to rectify things !

Posted on July 5th, 2013

Manish Chauhan says:

Talk to customer care on this .

Posted on July 5th, 2013

Manish Chauhan says:

Why dont you apply for it

Posted on July 5th, 2013

Manish Chauhan says:

YEs, its changed now !

Posted on July 5th, 2013

Credexpert says:

Dear Ramakrishna,

Settlement is a negative remark and any lending institution would view this negatively as it indicates your inability to service the loan/credit card. Also, settlements of credit cards would have a higher negative impact on your score since they are unsecured loans.

You have settled 9 credit cards in the past 5 years, some of them being recent settlements i.e. in 2013. This definitely will hinder your Home loan application. Also the fact that you settled 9 credit cards hints that you could be possibly cash strapped. Home loans are long tenure loans and hence require proper planning.

Regards,
Credexpert

Posted on July 5th, 2013

john says:

Hi Manish

i bouth my CIR and the SCORE says 829, but there is a credid card non payment for past 7 years back which is available in my report .if i go thorugh CIBIL Market place can i get a CreditCard ? When i login in market place i see indusland is having an offer..my concern is if i apply will it get Rejected ?

couple of months back i applied for a carloan and its got rejected ..

i would like to know if i go throguh cibil market place can i get a CreditCard ?

your suggestions grealty appreciated

Posted on July 6th, 2013

Credexpert says:

Dear John,

829 is a good credit score for a credit card (unsecured loan). Although credit score is one of the important factors considered by lending institutions for evaluating credit worthiness of an individual, they would also consider their internal credit policies. Hence, we would not be able to comment on the approval or rejection of your credit card application.

The best way to find out is to apply and wait for their reply.

In case, you are rejected, then there could be some negative factor in your credit report that has made the lending institution view your credit report negatively. In this case we would have to analyse your credit report to comment on the specifics.

We offer a service under which we analyse each section of an individual’s credit report and list down the factors that have impacted your score. Additionally, we also handhold individuals and guide them in correcting any discrepancies appearing on their credit report.

Regards,
Credexpert

Posted on July 7th, 2013

Rahul Bhatia says:

Dear Manish,
Thx for the nice article.
I applied for my Credit report with my address which is different from my credit card address. Now CIBIL is asking me to send the documents pretaining to the address which should be simillar in my form & with banks. how can i correct this.

Regards,
Rahul

Posted on July 8th, 2013

Credexpert says:

Dear Mr. Bhatia,

The bureau stores borrower’s credit information that has been reported by the lending institutions on a monthly or a quarterly basis. The address that would appear on your credit report is the address that was provided by you the last time you applied for credit facility.

Did you make any credit application after availing this credit card? If yes, then was the address submitted the most recent one?

If the address provided by you to CIBIL is different from the address that has been provided by you to the credit card issuer then CIBIL would not be able to locate this data in their system as this is a KYC mismatch.

We would suggest that you update your current address with all the lending institutions and avail a credit report after 45 days OR upload the address proof that matches the address submitted to the credit card issuer.

Regards,
Credexpert

Posted on July 8th, 2013

Manish Chauhan says:

Correct . The thing is you need to have the same address which is there in all documents . At times you never update your new address with your banks etc .

Posted on July 15th, 2013

ashish says:

Hi Manish,

Great Artical ,i have got my credit reports which 769 .. how good it is .. for applying any loan or credit card … earlier i had tow credit cards which i got settled .. now i would like to have one credit which i applied from Kotak… which got rejected because of my Cibil Score .. can you Please help .. how should i clear my name form there .. as i may need to require to have home loan in near future

Regards
Ashish

Posted on July 31st, 2013

Manish Chauhan says:

Ashish

This article shall guide you on next steps which you should take to improve your report – http://www.jagoinvestor.com/2012/04/tips-to-improve-cibil-credit-score.html

Posted on July 31st, 2013

kunwar pal says:

dear sir i need halp mene sbi main loan k liye try kiya tha par meri cibil report main mere uper loan overdue hai or 3 a/c so kar raha hain sir 2 a/c mere hain jo close ho geye hai par 1 a/c jiski opening date 09/11/2004 hai vo mera nahi tha mene us a/c ka a/c no. nikalwaya jo (03647510000091) ye obc bank ka tha or ye november 2012 main close ho geya hain . par ye cibil report mein abhi tek update nahi huwa hai .or ye mere uper so kar raha hai . jis se bank ne mera loan rok diya hai ….. or sir mene 26/07/2013 ko dispute resalution bhi kiya hai par abhi tak koyi report nahi aayi .
sir report kitne dino mein aati hai or ye abhi tak update kyo nahi huwa hai plz aap mari halp kare . mera control number -62705769 hai
thank you sir

Posted on July 31st, 2013

Credexpert says:

Dear Ashish,

769 is a good score for applying for a loan or credit card (secured or unsecured). Although lending institutions consider credit scores as on of the important factors for evaluating the credit worthiness of an individual they would also consider their internal credit policies.

Your settlement of 2 credit cards in the past could be one of the factors that have hindered your credit card application.

Lending institutions as per Credit Information Companies Regulation Act, 2005 have to submit all borrowers’ credit information to credit bureaus on a periodic basis. The bureau based on this data calculates a credit score. This data is stored with the bureau and would reflect on your credit report. So there is no way through which your name can be removed from the credit bureau data base.

Regards,
Credexpert

Posted on August 1st, 2013

Credexpert says:

Dear Mr. Pal,

The erroneous account appearing on your credit report could negatively impact your credit score and needs to be rectified immediately. Rightly so, the next step to be taken is to raise a dispute with CIBIL which as mentioned you have already taken. We would suggest that you wait to check for their reply and follow up on the same.

For more details kindly visit http://www.credexpert.co.in

Regards,
Credexpert

Posted on August 1st, 2013

Manish Chauhan says:

BEtter pay off the existing loan first and then try for another loan

Posted on August 5th, 2013

Ravi says:

Hi Manish:

Am not sure if the Banks are doing right thing referring to CIBIL for Loan or Credit Card Approval. Why because back in a day (2006) i use to have 2 Credit Cards and my salary was just 12K p/m and not sufficient to pay the dues, so i was put in defaulters list and later they called it written of 900 days, Now am earning like 90K p/m and recently i have applied for Credit card but they rejected it stating the same old statement. and my Cibil score is 596.

Thanks
Ravinder.

Posted on August 6th, 2013

Anoop says:

Sir
Last few month back my CIBIL score is 839. i have apply for vehicle loan RS.8,70,000/ my loan sanction and disbursed in 2 working days . today i have checked my score is 786 is good or bad for future.

Posted on August 7th, 2013

Manish Chauhan says:

Any score on higher side is better. 786 is still fine !

Posted on August 9th, 2013

Manish Chauhan says:

Yes, thats how it works now a days in loan industry. Its quite standard now .

Manish

Posted on August 9th, 2013

Credexpert says:

Dear Anoop,

As an industry practice any score above 750 is considered to be a good score. High outstanding balance, balance between secured and unsecured loans, high no. of enquiries etc. are some factors that negatively impact credit score. One or many such factors could have impacted your credit score resulting in the score drop from 839 to 786.

Regards,
Credexpert

Posted on August 9th, 2013

Sathsih says:

With out my knowledge so many enquires are made in CIBIL. Like sales person call ask Pan Number and enquired CIBL with out my permission.

How to remove the un applied Enquires in CIBIL. Did the Enquires will affect my score. Please answer me

Posted on August 9th, 2013

Sujit kumar says:

I have made full payment with my Axis bank credit card but it was updated as a Written off in CIBIL also they not close my card but it was in blocked status.

How to re active my card or close my card. Bank denied to closed the card since i made full payment every month am receiving Zero balance statement

Posted on August 9th, 2013

Credexpert says:

Dear Sathsih,

Each time a lending institution obtains your credit report from the credit bureau to evaluate your credit worthiness; an enquiry appears on your credit report. If these applications were not made by you resulting in an enquiry appearing on your credit report then they have to be removed from your credit report.

High numbers of enquiries affect credit score as these indicate a credit hungry behaviour. Similarly many other factors like high outstanding balance, balance between secured and unsecured loans, no. of open and closed account etc. also affect credit score.

We would suggest that you do not divulge your personal information like your PAN etc. as this could result in identity theft.

Regards,
Credexpert

Posted on August 11th, 2013

Credexpert says:

Dear Mr. Kumar,

Were you late in making payments against your credit card resulting in the bank “Writing Off” the card? If yes, and you repaid the complete outstanding balance after the card being written off then the status has to be updated on your credit report.

If no, then ideally there should not be a Written Off remark on your report. Also, if you have requested for the closure of the credit card, then the same should be processed by them.

Regards,
Credexpert

Posted on August 11th, 2013

Manish Chauhan says:

First check with bank if you owe anything to them , did you talk to them ?

Posted on August 12th, 2013

Manish Chauhan says:

You cant remove them , if they were made on your name with your PAN ,then they will be there. Yes lots of enquires are bad !

Posted on August 12th, 2013

Sathish says:

Thanks manish,

Tell caller asking Pan Number and applying CIBIL without my knowledge. Even if i refuse they are applying with my past data base. How i can handle this situcation and keep my score as high. Now am 628. last December it was 632 and Citi bank and SBI bank with out my permission they applied and rejection. Even i not submit my documents.

Posted on August 12th, 2013

SujitKumar says:

Yes Manish,

I have spoke with Bank and they are confirmed i don’t have any pending amount. But i have received reply as below

“Dear Mr. Kumar,
We acknowledge the receipt of your E-mail for No Due Certificate and Cibil record.
We apologise for the delay in responding to your query.
We observe from our records that, your credit card account has been permanently deactivated which is same as cancellation due to irregular payment of dues.
As per the Reserve Bank of India guidelines, the credit card issuing bank is required to furnish information pertaining to its credit card holders with Credit Information Bureau (India) Limited (CIBIL) on a monthly basis. In view of the above, your credit card details are available in CIBIL.
Hence, we regret our inability to edit or delete CIBIL records.
Request you to kindly write to info@cibil.com for further assistance.
Further, as on date there is no outstanding payable on your credit card account.
We regret to inform you that, we are unable to provide you the No Due Certificate from our end.
Further, we would like to inform you that, as you have cleared your outstanding dues pending towards your credit card account, you will receive a credit card statement which will indicate Nil Balance and the same is equal to no due certificate.
We have sent the soft copy of your credit card statements (Nil Balance) for the month of February 2013 and June 2013 in your registered email ID.
Assuring you of our best services.
Regards,
Rasika Kharnare
Customer Service – Cards
Axis Bank Limited”

Posted on August 12th, 2013

SujitKumar says:

I have raised query with cibil on 09-07-2013. Still they not replied my query

What i need to change the written off status in CIBIL.

Posted on August 12th, 2013

pranab dutta says:

i don’t know my civil report.so i want to know it.kindly give me a feedback………..

Posted on August 13th, 2013

Rahaman says:

Recently I got my credit card rejection from Citibank & was very surprised. So, while doing research on what could be the reason I came across CIBIL report, which I did not know earlier. And the best part of your blog is whenever I need to find some info on any financial topic, I do google & I see there is already a blog available from you. Awesome guys :):)

Anyway the CIBIL report now comes immediately in your email after making the payment, it happened to me today. I was little disappointed with score of 834but then saw your score of 835 so happy now. I have few questions if you could please find some time to answer
- I see wrong passport info is being shown in my CIBIL report. I know these infos are being provided by lenders, but I don’t know who provided that wrong info?
- In some of my account report, it shows XXX which means bank did not report the data to CIBIL. Is this the reason for my score not more than 834? If I have a score 834/900 there must be reason, but I am unable to find it. Any clue?
- I see there is a Credit card on my name from Citibank way back in 2007 & that is closed also in 2009. No current balance,nothing. I do not remember ever applying for Citi credit card before, even checked all my email addresses,no reference. Not sure how it came there? Can anyone apply on behalf of me? Should I check with CIBIL for further details?

Posted on August 17th, 2013

Mythili V says:

Hi

I applied for a cibil score ,I got a message to my mobile that my cibil score is 802 & the report was sent to my email ID. I not yet received my report as of now.

Can some one suggest how to get the report.

Thx
Mythili V

Posted on August 19th, 2013

Manish Chauhan says:

You should get it in 1-2 days . Contact customer care ,incase you dont get it

Posted on August 21st, 2013

Manish Chauhan says:

834 is awesome score.

1. Track it with CIBIL and check on this . Get it corrected on their side

2. yes XXX means not reported. Check with bank on why it was not reported , It may happen that there was nothing to report !

3. Again , check with CIBIL only, check with CITI bank also , there might be identity theft on this .

Posted on August 21st, 2013

Mythili V says:

thx for the reply

Posted on August 21st, 2013

Manish Chauhan says:

Did you apply for it !

Posted on August 21st, 2013

Manish Chauhan says:

How many times have you tried ?

Posted on August 21st, 2013

Rahul says:

Why I have to pay to get my own details… The data stored by CIBIL is taken without any official concern by Bank. I have taken or apply for loan but not given concern to store my data for future reference and anyone is doing it is wrong and CIBIL being US based company why storing personal and financial data of Indian citizen…India has access to US citizen financial or personal data of any individual? It is big threat to Indian Economy also. Now CIBIL make personal data of Indian citizen as profit center as charging money to give credit report which is true or false need to verify as there are cases CIBIL is not reporting correct information and it became fight between Bank, individual and CIBIL. Why US citizen getting credit report free?

Posted on August 23rd, 2013

Manish Chauhan says:

Hi Rahul

I think you have given permission for all this . When you open a account with bank or take any loan , its clearly mentioned in the agreement that you give them consent for all this .

Manish

Posted on August 29th, 2013

Michael Dias says:

Can someone advise what is the format for the password that is used to open the encrypted CIBIL report? I have the report but have deleted the email by mistake. If i can get the format, i should be able to open the file. Thanks in advance!

Posted on August 30th, 2013

Manish Chauhan says:

Michael

Here it is

Your CIBIL report is a confidential document and therefore password protected. The password to view your CIBIL report is the first four alphabets of your name as appearing in the on-line application form in lower case and year of birth. There is no salutation (Mr, Ms, Mrs, Dr, Capt etc), dot, hyphen or space in the password.
Eg :
If the given name is Arun Kumar & year of birth is 1985, the password will be arun1985
If the given name is A. Kumar & year of birth is 1985, the password will be akum1985
If the given name is A. Arun Kumar & year of birth is 1985, the password will be aaru1985

Posted on September 3rd, 2013

Raveendar says:

Got a score of 837!
Surprised that the report was available immediately for download from the pop up, they have also mentioned that it will be mailed with in 24 hrs to my mail ID.

Posted on September 18th, 2013

BENNIYAMIN K JOHN says:

Dear Manish,
last month 10th august i have applied for Personal Loan in HDFC Bank. they have rejected my PL because of low score. i understood the problem with my old car loan. i have paid overdue amount last month 23rd august. Now i need PL. can i go for new PL? i cleared my all past pendings. can i go for new personal loan?

Posted on September 20th, 2013

Credexpert says:

Dear Mr.John,

Firstly the late payments are recent and secondly personal loans are unsecured in nature. Its a good step you have taken by repaying your complete outstanding loan amount. However, even after the repayment the late payments would reflect on your credit report and this could be viewed negatively by lending institutions.

Hence the lending institution would be more cautious in approving your application.

We would suggest that you start making timely repayments against any other active loans/credit card and depict a disciplined repayment behaviour for the next few months. Do not apply for any other loans/credit cards unless your score improves since the rejections would only indicate a credit hungry behaviour.

Regards,
Credexpert
http://www.credexpert.in

Posted on September 23rd, 2013

Mahendra says:

Thanks for Sharing Very informative fact

Posted on September 25th, 2013

Manish Chauhan says:

Welcome

Posted on September 25th, 2013

Manish Chauhan says:

It will not be so easy now . What is your current score ?

Posted on September 25th, 2013

Manish Chauhan says:

Yea . Now they are available instantly !

Posted on September 25th, 2013

BENNIYAMIN K JOHN says:

thanks!!!
MY current score is 700. How can i increase my score? how many months i should wait for loan.?

Posted on September 27th, 2013

BENNIYAMIN K JOHN says:

Thanks!!!!
my current score is 700. how many months i should wait for a loan?

Posted on September 27th, 2013

Credexpert says:

Dear Mr. John,

A 700 is a decent score. However, lending institutions have their own internal policies and checks for credit appraisal, of which a CIBIL score is one of the parameters. Other parameters with required credit documents are also taken into consideration to check your credit worthiness.

The major factor that contributes to you score is your payment history. If there are no negative remarks on your report and you have regular payments on your existing accounts, your score will improve.

We cannot comment as to how much time it will take for your score to increase, but we suggest you wait for a period of at least 3 months before checking your score again. In the meantime, please do not apply for new facilities till your score has increased.

Regards,
Credexpert

Posted on September 27th, 2013

Halappa says:

Hi Manish,
I saw your suggestions on many issues its excellent. I am also in some problem. Please help me in resolving my issues.

I had Standard Chartered Credit card and had balance of around 80k in 2011, due to some financial problems i could not make the payments regularly and SC Bank offered me to covert the whole balance into EMI, i paid some 6 to 7 EMIs and later i have closed the card by paying the remaining balance of card (including all EMIs) in July 2012. I did not know that they will update the CIBIL status as RESTRUCTURED LOAN, recently when i applied for the loan its got rejected, then i checked my CIBIL report and came to know the status. I have send e-mails to nodal officers of standard chartered bank and they said “We wish to confirm you that you have availed the restructured plan towards your card account. The same reflects in CIBIL Records. We regret our inability to amended the CIBIL records”. Please can you suggest me to how to remove the RESTRUCTURED LOAN status my CIBIL report. I am waiting for your reply.
Thanks in advance.

Best Regards,
Halappa

Posted on September 27th, 2013

Credexpert says:

Dear Mr. Halappa,

Banks opt for this restructure scheme when you are not able to make regular payments towards your credit card, or the outstanding amount is so high that you cannot pay it in one shot.

Since your credit card account repayment was restructured into an EMI and the account has been fully paid and closed, this status cannot be removed from your credit report. CIBIL records reflect factual statements given by the bank.

777 is a decent score, but lending institutions have their own internal criteria for evaluating any credit application. However, you can build your score by making all your credit card and EMI payments towards your loan accounts on time. Overtime your score will improve and lending institutions will consider your applications based on this.

We suggest you to be patient and not apply for new credit facilities in the near future. Even if necessary, please inquire from the bank their credit policy with regards to Credit Scores and then apply.

Regards,

Credexpert

Posted on September 28th, 2013

Manish Chauhan says:

You cant remove that remark . Its true that EMI converted loans are marked as restructured loan .

Posted on September 30th, 2013

Manish Chauhan says:

If your report is clean, then you can apply for loan anytime !

Posted on September 30th, 2013

tamilselvi says:

i want to know the cibil status, please guide me

Posted on October 4th, 2013

Manish Chauhan says:

You can follow the procedure given in this article to cheque your CIBIL score !

Posted on October 7th, 2013

Credexpert says:

Dear Tamilselvi,

You can access your CIBIL score and report by filling the score request form on the below given link https://www.cibil.com/online/credit-score-check.do

This process will be an online process and you will receive your report online. In case of any KYC provided by are not matching with CIBIL’s database it will request you to send self attested physical copy of your KYC details for verification.

Get your credit report analysed by our experts and get a comprehensive and simple understanding of your credit report and score.

Regards,
Credexpert
http://www.credexpert.in

Posted on October 7th, 2013

Kalpesh says:

Hi Manish,

Read your article, and am lil surprized here, in United States if you get denied for a loan, you may apply for a credit report for free and the credit bureau has to furnish the consumer with free report, again they don’t provide Scores with those reports, just the accounts on the report and if they are in good standing or bad. if you need scores, only then you pay for the report. again every consumer is entitled for free report once a year to best of my knowledge . so can you tell me is that the case in India with Cibil ?

I remember 5 years back when I applied for a credit card, and I was denied in India, I requested them to furnish a denial letter so at least I was sure if the application was rejected or misused. currently I am in no need of loan or any kind of denial, however since watching lots of advert and shows, made me take a step ahead and look for forums and found yours.

looking forward for your response.
regards,
Kalpesh.

Posted on October 14th, 2013

Credexpert says:

Dear Kalpesh,

Currently in India, there is no such practice of providing a free credit report to the consumer. However, as per the Credit Information Companies (Regulations) Act, 2005, in event of rejection of a loan, a consumer has the right to get a copy of the credit report from the lending institution bases on which his credit worthiness was evaluated. This report is charged at a nominal rate.

We have released a guide for all our viewers on “Credit, Credit Bureaus and all that..” The main purpose of this guide is to make all our viewers understand the basics as well as the nuances of credit bureau reports & scores.

Our proactive initiative to facilitate our viewers on the topics related to credit, credit bureau, implications of credit bureau decisions, and much more are covered in this guide.

Regards,
Credexpert
http://www.credexpert.in

Posted on October 14th, 2013

Bhuwan says:

Hi,
I had applied for a credit card which i had not received ever .
but i am stilling getting message for dues(joining fees + late payment charges).

Will it impact my credit score?

Posted on October 16th, 2013

Credexpert says:

Dear Mr. Bhuwan,

Yes, this would impact your credit score if the lending institution has been reporting this credit card against your name to the credit bureau. This account on your credit report will reflect late payments and outstanding amounts.

Our suggestion would be:
• Contact the lending institution immediately informing them about the non receipt of the card
• Request for the reversal of the joining fees and the late payment fees charged against this account
• If you wish to continue the card then, ensure that the lending institution rectifies the information submitted by them to the bureau. This will ensure that your credit report does not reflect any negative remarks against this account.

Are you receiving any statements on this credit card? If yes, then check whether any other transaction amount apart from joining fees + late payment charges are reflecting in the statement. If you see any transactions which are not done by you then there might be the possibility that your card is been used by somebody else.

Warms Regards,
Credexpert

Posted on October 17th, 2013

Manish Chauhan says:

Surely it will impact. The card is in your name, and may be its used also , but by someone else. Enquire more on this

Posted on October 18th, 2013

Manish Chauhan says:

Kalpesh

Credit Beureu in India is very new thing and its evolving right now , so it will take time in India to be where US is right now

Posted on October 18th, 2013

nilesh gupta says:

Very bad experience with CIBIL, I just casually request for online CIBIL report, everything goes well…but didnt received my report. I applied on 8th october, 2013, received email confirmation as well…but no report till date.

No body is listening there…5th reminder and 15 phone calls remain unanswered.

details are given below:
Name: Nilesh Gupta

Designation: Partner

Company: N.Gamadia & Co, Chartered Accountants

City: Ahmedabad

State: Gujarat

Contact No.: 9825205794

Nature of Query: Non receipt of my CIBIL report….registration no. SCO1013738842

Email: nileshguptaca@gmail.com

Query: registration no. SCO1013738842 I had applied for my CIBIL report online and paid the fee as well on 08.10.2013, however till date I have not received my report on my mail id. reminders are being given…still not got my report.

Posted on October 21st, 2013

Manish Chauhan says:

You should complain to consumer court on this now and claim back your money !

Posted on October 26th, 2013

Venkatasubbarao Kuchi says:

Sir,

I was curious too to know the same. I checked my cibil score a few days back and it turned out to be 860. This was not just a random number and I have done every bit to ensure all my loans are paid off on time. Feel like getting a distinction in exams.

Posted on November 1st, 2013

Manish Chauhan says:

Nice .. !

Posted on November 4th, 2013

Ashish says:

Hi,
Manish Chauhan today I have got may cibil score that is 729 could I get any credit card from any bank. Fact is that earlier I was defaulter with bajaj but I paid them more than i owe to them and one more thing my score in july 608 but now as I mentioned 729 it seems that it is increasing because of my secuer card form icici.

Posted on November 4th, 2013

Manish Chauhan says:

“You paid more that you owed” – that does not mean anything . The point is have you paid all the OUTSTANDING or not ? YES Or NO . was there anything pending or not ? If yes, then it might be increasing in your card . Have you looked at the remarks of your credit report !

Manish

Posted on November 12th, 2013

Ashish says:

Yes Manish I paid all of my outstanding to them nothing is due on me now my cibil status showing blank earlier there was mentioned write off. can I get loan or any card? or I should wait for some more time.

Posted on November 14th, 2013

Manish Chauhan says:

Its good that now its CLEAR . But that does not mean that you will get the loan right away . Whats your score overall ? And what are there other remarks or DPD section in your report . Read more about DPD section here – http://www.jagoinvestor.com/2013/01/days-past-due-dpd-meaning-cibil-report.html

Posted on November 14th, 2013

ashish says:

hi from bajaj i did default for some reason but i paid them every thing off and purchased cibil in june 13 and I purchased now but my dpd status showing same after 02/13 there is nothig every data is old here but reported date is different i do not under stand that why? you explained every 36 months it should change, can you explain why it it is so?

DPD/AC
000 XXX 900 XXX 900 900 900
02-13 01-13 12-12 11-12 10-12 09-12 08-12

Posted on November 14th, 2013

Santosh says:

How it is FREE then?

Posted on November 18th, 2013

Ajay Agarwal says:

Hi Manish ,
Last month I applied for a Credit card with HDFC bank which is my salary account but bank says that i am able to full fill the criteria then i applied with Standard charted later on i came to know that application got rejected due to the same reason. i have no loans no credit card or any late payment which can effect my score .
guide me

Posted on November 22nd, 2013

Credexpert says:

Dear Mr. Agarwal,

There is only one way to find out the reason of your rejection, accessing your own Credit bureau report, and analyse the same.

Analysing a credit bureau report and understanding its implications on your future application could be a task, an expert analysis and review of your credit bureau report is advisable. Our service “Credit Report Analysis” will be of a help to you.

Regards,
Credexpert
http://www.credexpert.in

Posted on November 23rd, 2013

Manish Chauhan says:

First you apply for your credit report and then may be we can have a look at it !

Manish

Posted on November 23rd, 2013

Manish Chauhan says:

Where did I say that its FREE ?

Posted on November 24th, 2013

Abhay says:

IT MAY HAVE A BIG EFFECT
Depends on which bank is reading the report. A bank like SBI will outright reject/delay (by 1-2 months) the application if it sees the word ‘Restructured’
They go by CIBIL blindly and will refuse to understand why the word has been mentioned..

Posted on November 30th, 2013

Credexpert says:

Dear Ashish,

In case of open accounts, the payment history reported in the DPD section of 36 months would change with each passing month. In case of closed accounts, due to lack of any new credit activities, the payment history does not change with each passing month.

Since, you have repaid the complete outstanding amount against an account you had been defaulting on, the DPDs reflecting are of the past. These would stay on your report since it represents your credit behaviour in the past and there is no new activity to be reported.

Regards,
Credexpert
http://www.credexpert.in

Posted on December 7th, 2013

Credexpert says:

Dear Pari,

You can find out the credit cards details by obtaining your credit report and score from CIBIL. Although, the outstanding amount is low, it is always advisable to have clear balances.

Regards,
Credexpert
http://www.credexpert.in

Posted on December 7th, 2013

Credexpert says:

Dear Manish,

Rs. 470 is a one time fee to access the CIBIL credit bureau report and score.

Regards,
Credexpert
http://www.credexpert.in

Posted on December 7th, 2013

Credexpert says:

Dear Sarabhjeet,

755 is a good credit score for a Home or Auto loan. Although credit score is considered to be one of the most important tools used by lending institutions to evaluate an individual’s credit worthiness, it would also consider other factor basis their internal credit policies.

A credit report with negative remark of “Settled” would be viewed negatively by the lending institution in spite of a good score. The only way to remove this remark is by repaying the complete outstanding amount against this credit card, provided your cash flows allow you to do so.

We would request you to make the remaining outstanding payment towards your personal loan, this will give a positive impact towards your credit score.

Regards,
Credexpert
http://www.credexpert

Posted on December 7th, 2013

Credexpert says:

Dear Amit,

Lending institutions report borrower’s data to the bureau on a monthly or quarterly basis. XXX means that the data has not been reported by the lending institution to the bureau in that particular month. 000 reflects the DPD (days past due) status, hence 000 reflects that you have been zero days past due for that particular month.

We believe, you are referring to the copy of the credit report that is obtained by lending institutions which is different from the credit report that an individual obtains.

Certain fields are not disclosed in the report obtained by lending institutions. You should obtain your report from the bureau on https://www.cibil.com/online/credit-score-check.do

Regards,
Credexpert
http://www.credexpert.in

Posted on December 7th, 2013

Credexpert says:

Dear Mayur,

We assume that the bank is informed about the misplacement of the said credit card.

If yes, then the outstanding amount should have been repaid completely before closing the same. If not, then inform the bank about the same and repay the complete outstanding amount against it.

The outstanding balance if not paid can balloon into high dues and result in a debt trap for you. Also there are possibilities that the bank might write off the amount on account of non recovery from you.

Regards,
Credexpert

Posted on December 7th, 2013

Brahma says:

Hi Manish,

I have applied for Cibil report today, but authentication failed. Do I need to send hard copies or send by mail… ? If I send hard copies, when will I get report… ? Thanks…

Posted on December 20th, 2013

Manish Chauhan says:

You can send it by Email I guess, its accepted these days !

Posted on December 25th, 2013

Credexpert says:

Dear Brahma,

If the authentication is unsuccessful, you would have to upload your KYC compliant identity and address proof along with the online payment confirmation form on https://www.cibil.com/submit-kyc-online/

The online payment confirmation will appear once you complete the authentication process indicating if you passed or did not pass. Post verifying the documents, the Credit Report and Score should be mailed to you in 7 business days via Express Delivery / Speed Post / Courier.

Regards,
Credexpert
http://www.credexpert.in

Posted on December 26th, 2013

Rajendra Singh Rathore says:

I have requested for my CIBIL report on 3.01.2014 and uploaded the required documents alongwith payment confirmation receipt duly signed. but till date i have not received my CIBIL report instead of that i received mail from CIBIL marked as “Insufficiency Cases” on 14.01.2014. plz advise me what to do. I have uploaded all the documents correctly.

Posted on January 19th, 2014

Manish Chauhan says:

Hi Rajendra

You will have to contact CIBIL customer care in this case.

Manish

Posted on January 20th, 2014

Priya says:

Hello Mr. Manish.

I had over limit in my 2 credit cards of 5000 and 4000 but have been paying minimum correctly but couple months had missed on time payments. I was not aware completely of this CIBIL score. I have a pre-approved personal loan running too which I have clear record without any default payments from March 2010. In 2013 March I applied for a personal loan and it was rejected saying my credit card over limit from HDFC where I have a credit card and personal loan already. So I cleared the 2 cards and using same card until now with proper timely payments. I got a call from HDFC of preapproved loan of 3.5L and I applied for same in June 2013, again it was rejected saying my existing loan has check 3 bounces, which is absolutely false. I checked with HDFC loan department with my loan account number if I have any bounce, they gave me a report telling no bounce so far. Then I checked ur blog and I checked my CIBIL score, it was 689 and then after few months I checked last month that is Jan-2014 again my cibil showed 766.

Which I was happy and I again got a call from HDFC saying pre approved loan in my account to avail it., I walked to the personal loan dpt branch and spoke to the concerned person saying my previous rejection of loans and told them I need to apply a loan now. They processed my request and said Its rejected due to low CIBIL score of 480…which was tooooo low and I was shocked, coz I checked it 10 days back it was 766 and they say this…and that they told me givn my good record of repayment on existing personal loan they will talk to credit manager and process again, and they got it approved and told me it will be credited to ur account tomorrow…which im waiting still…Here my problem is What is this CIBIL being soo low 480 but wen I checked it showed 766 online by paying 470 rupess. and I had parallelly applied for axis bank also today he says its rejected due to ur credit score being 240….wat the heck is this now I duno… wat is CIBIL and crdit score. is there any difference in them….are these ppl playing fool with me? whom do I contact to get all mess cleared and get bck my credibility. Please help me..in chaos :(

Posted on February 12th, 2014

Credexpert says:

Dear Priya,

You have been accepting and applying for all the pre-approved Personal loans offered to you. Please understand that Personal loans are high interest loans and should be availed only if genuinely needed .

About your CIBIL credit score being 480 and 240, whilst 480 is a possibility, your score cannot be below 300 since CIBIL score ranges from 300-900. Our advice would be that you ask for a copy of the credit report that each of these banks have been referring to.

Given the facts that you have been repaying your loans on time, there ideally should not be a reason for your score to drop from 766. Examine and check the accuracy of the details appearing on your credit report. Any erroneous information could also negatively impact your score. You might need an expert advise on the same.

Continue making timely repayments against your existing loans and check your score when you plan to apply for the next loan. Refer to this link to understand CIBIL credit scores https://www.cibil.com/sites/default/files/pdf/understanding-cir-ctc.pdf

Regards,
Credexpert
http://www.credexpert.in

Posted on February 12th, 2014

Manish Chauhan says:

The first thing you need to do is understand everything about CIBIL , Its something you need to get very serious about .

Banks will go as per your CIBIL score only. I suggest that you should read this – http://www.jagoinvestor.com/2012/01/cibil-credit-report-mistakes-correction-steps.html

Posted on February 14th, 2014

ANAND K SINGH says:

Now in case of authentication failure the requisite documents can be uploaded (the upload link is given on the payment confirmation page). If the message after uploading says “upload successful” then no hard copy of documents is required to be sent through courier to CIBIL. However the three required documents viz: payment confirmation, identity proof and address proof (as declared when filling the form) needs to be self attested.

Posted on February 20th, 2014

Manish Chauhan says:

so whats the question ?

Posted on February 21st, 2014

ANAND K SINGH says:

Most of the comments I read said that in case of failure the documents have to be couriered. I was simply trying to enlighten that it can be uploaded online also which I feel is simple and hassle free. As for myself I failed the authentication test (which is tougher than the UPSC exams, I feel) and have uploaded all the documents and am waiting for the score (which I hope is not as poor as the CA Final pass percentage!!!)

Posted on February 21st, 2014

Sanjay Kumar W says:

I have applied for car loan in SBI but have received a call stating that ther is a loan of 52500 Rs so please can i know for which i have taken the loan.

Posted on February 26th, 2014

ANAND K SINGH says:

My credit score has been received. It is 831.

Posted on March 2nd, 2014

Manish Chauhan says:

I didnt understand your query ? Where is loan of 52500 ?

Posted on March 2nd, 2014

Manish Chauhan says:

Great .. at the time of writing this article, there was no facility to upload the documents online !

Posted on March 3rd, 2014

ANAND K SINGH says:

Thank you for your informative article.

Posted on March 3rd, 2014

Suresh says:

Helloo,
This Suresh i don”t Have any ICICI Credit Card Recently i Applied for icici Credit Card After that i got icici Credit Card But Its Very Less Crdit Limit , Due to less limit I Raised Service Request To Icici Bank They Given Written Mail Conformation Previously You Used ICICI Credit Card that History is not good Due to That Only Icici Team Offred Very Less Limit … But Till Date i did”t used any icici Credit Card how ever it is possible… (My CBIL SCORE ABOVE 850 As Per AMERICAN EXPRESS TEAM CONFORMATION)
I Would really Appreciate if you could help me with this Thanks in advance…

Posted on March 11th, 2014

Credexpert says:

Dear Suresh,

We would suggest that you obtain your credit report and score directly from the credit bureau and not rely on the Amex confirmation.

From the case detailed by you above, there could be a possibility that an erroneous credit card account is being reported in your credit report. Such account could hinder your loan/credit card applications and hence should be removed immediately.

In order to take these further steps, you would first have to obtain your credit report and score.

Regards,
Credexpert
http://www.credexpert.in

Posted on March 12th, 2014

Manish Chauhan says:

Final decision is with bank only . If they dont want to increase, you cant do much !

Posted on March 12th, 2014

Vinod Sharma says:

Hi Sir,

I would like to know that, If 1 Emi is late by only one day how much it effects on my Cibil Score, I took personal loan for 4 years but this month my salary got delayed by one day. Please Manish sir give me some advice.

Posted on May 2nd, 2014

Credexpert says:

Dear Mr. Sharma,

Given there is only one instance of late payment and that too by 1 day only, the impact on your CIBIL credit score would be negligible.

Regards,
Credexpert
http://www.credexpert.in

Posted on May 6th, 2014

Manish Chauhan says:

I dont think its a big issue . Its actually bank decision if they want to consider it as default or not and then inform CIBIL

Posted on May 7th, 2014

Krish says:

Hi Manish,

I have taken a personal loan from Bajaj Finance in the year 2004. All along, I have been thinking that I have paid the loan. To this effect, Cibil report also says, there is no balance outstanding and the account is closed on 31.12.2008. I don’t have NOC. Today, I have received a call from a Lawer saying that he has a summons to arrest me and I need to pay the balance amount of Rs.3750/- and that too I need to pay before 3 pm.
Could you please responsd me as to what should I do. My question is will he really have Summons or just he is threatening. I can pay, but he is asking me to pay beofre 3 pm. That’s what I am not able understand.

Posted on June 13th, 2014

Gaffar says:

Hello Manish,
Pls help me clearing my below doubts.

I took HSBC credit card in 2007 and used twice. But didn’t pay the amount for the longtime. After few years, by 2010 I have paid the whole amount which was outstanding amount without any settlement. I paid it fully with fine.
Now,I purchased my cibil report from cibil. Got the report immediately which is appreciated.

My CIBIL TRANSUNION SCORE is NH.

HIGH CREDIT 19,962
CURRENT BALANCE 0
AMOUNT OVERDUE –
ACTUAL PAYMENT AMOUNT -

VALUE OF COLLATERAL –
SUIT FILED / WILFUL DEFAULT -
TYPE OF COLLATERAL –
WRITTEN-OFF STATUS -
WRITTEN-OFF AMOUNT (TOTAL) -
WRITTEN-OFF AMOUNT (PRINCIPAL) -
SETTLEMENT AMOUNT -

The above is the info I got it from cibil.
Later I applied for personal loan in ICICI,still they rejected it.
I had a chat with debt doctor representative and they asked me to share my cibil report. Is it fine to share cibil report to others?They assured me that they will get me personal loan from Ing Vysya irrespective of this cibil score.

One more question is , you suggested to get the secured credit card in your blog. Whether all banks give secured credit card without checking our cibil report?
After taking Secured Credit Card, how much will be my score immediately?
Pls reply…Thanks in advance!

Posted on June 18th, 2014

Gaffar says:

Hi Manish,
I have provided the details from my cibil report…I didn’t have bad experience with cibil,instead had bad experience with HSBC credit card which I used few years back and paid the whole outstanding pending amount with fine. That is why in cibil report,
HIGH CREDIT 19,962
CURRENT BALANCE 0
AMOUNT OVERDUE –

and the score is NH.
So can I go for secured credit card to start the score in cibil?Pls suggest?Thanks!

Posted on June 18th, 2014

Manish Chauhan says:

Yes, I think that would be a good option !

Posted on July 3rd, 2014

Gaffar says:

Thanks Manish for your reply!

While applying for Secured Credit Card, did the bank employees won’t check our cibil report to issue the card? Any idea what and all banks are good to go ahead with Secured Credit Card?

Posted on July 4th, 2014

Manish Chauhan says:

NO , in that case they wont check because its a SECURED credit card against an FD and they have no risk !

Posted on July 4th, 2014

Manish Chauhan says:

This might be just a prank or a fraud thing . I think you should anyways take a NOC from bank if you have completed it !

Posted on July 5th, 2014