Online Term Insurance Plan – Why Premiums are cheap !

December 5, 2011 · 83 comments

So let’s just come to the point directly! Why the hell on this earth are these Online Term Insurance Plan premiums so cheap? Sometimes even 25-30% of what an offline term insurance plan costs. So now, think hard! What are the factors which make Online Term Insurance Plan premiums so cheap?

Online Term Insurance plan

You will hear most of the agents, planners and even media personalities tell you that its lower because the agent commission is saved and other administrative costs are not present in online term plans, but that’s not the biggest reason because if agents commission is just 25% of the premiums in 1st year and there after it’s in single digits for rest of the term, so if agents commission’s absence was the reason for lower premiums than it should be just 10-15% lower than offline term plans.

Current Online Term Insurance Plan in market

At present, there is total 10 Life Insurance companies who are providing online term insurance plans and their premiums differ from each other. The cheapest premium seems to be from Aviva iLife for most of the categories. For example for a 30 yrs old male , a term insurance for 1 crore for a 30 yrs term would cost only Rs 8200.

1. Aviva iLife term insurance
2. ICICI iCare term insurance
3. Kotak e-preffered Term Plan
4. Aegon Religare iTerm
5. Metlife metprotect
6. Future Generali Smartlife
7. HDFC Click 2 Protect
8. IndiaFirst anytime
9. DLF Pramerica – UProtect
10. Edelweiss Tokia – Life Protection

The real reason why online term insurance plan premiums are so cheap is that because of the segment which buys online is perceived to be less risky! It’s about the target market category. A person who is net-savvy is perceived to be less risky than a person who is not net-savvy and then it’s assumed that he will have access to better health care a better lifestyle and more chances of outliving his non-net-savvy counterpart. So a govt employee from Jaunpur buying a term plan directly is seen differently than an IT professional from Bangalore taking an online term plan.

So on an average a person from a big city like Mumbai, Bangalore, Pune, Hyderabad and other big cities having an ability and access to buy online has a different profile , than a person who belongs to a tier-4 and tier-5 city who is not net-savvy ! Both have different risk profiles, different mortality rates and hence premiums vary a lot.

Commissions and Admin costs ?

Not to forget the agents’ commissions and administrative costs which are saved when an online term plan is issued. Those also help in saving the cost to some extent. As each and every company has its own claim record , their own underwriting rules (rules to decide the premium) and depending on how aggressively they want business :) , the online term plans premiums can vary a lot across insurers. You should check this article from moneylife on Term plan and their premiums pricing .

So I hope you must have got a clear understanding of why Online Term Insurance plans premium is so cheap compared to other Offline Term plans.

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{ 83 comments… read them below or add one }

1 Anish Pillai December 5, 2011 at 10:16 am

Never thought it from this angle. Thanks a lot for this info Manish.. :)

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2 Manish Chauhan December 5, 2011 at 12:10 pm

Anish

Yea .. this is the real reason for online premiums being cheaper . Do you hold a term plan online ?

Manish

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3 Jawwad January 13, 2012 at 5:41 pm

I wanted to have…

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4 Manish Chauhan January 13, 2012 at 6:21 pm

What

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5 Chirag December 5, 2011 at 12:03 pm

Nice one Manish.
A hell lota actuarial science involved behind this :)

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6 Manish Chauhan December 5, 2011 at 12:11 pm

Chirag

Yea .. acturial science is the core of these activities .. not just online term plan , but overall health and life insurance

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7 Harsha December 5, 2011 at 12:32 pm

Hi Manish,

Out of context may be!
I had called up a Kotak office recently to esquire about Online term plan, the sales person on the other end of the phone, gave me the cost details, but discouraged me extensively to not go for online term plans, his reasons:

1. You will not be entertained in any of the offices to talk to them/complain to them/esquire or any kind of help, if you hold a online term plan.
2. Calling their call-center is the only way that you could do business.
3. Everything is only on net or through phone.
4. And that there is no clear-cut guidance by GOI to these insurance companies on the service levels or anything else for online term plans.

Based on my experience with call-center people of many different companies, I guess it would be scary to have to deal with them if it is something of the kind of term plan..?!

In spite of it being expensive, I guess it would be better that there is a real physical person whom you could approach and question?

Rgds,
Harsha.

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8 Balaji December 5, 2011 at 3:33 pm

Hi Manish

Thanks for sharing those details. I currently don’t have one online term insurance policy. Which of the companies would you suggest me to take one.
Also looking at Harsha’s comments above, I am little skeptical to take one online. Because I too belive that the business model would be different to address the claims for online.

Please share your thoughts.

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9 Manish Chauhan December 5, 2011 at 4:32 pm

Balaji

As per my info , the claim process is same and not different .

Manish

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10 Manish Chauhan December 5, 2011 at 4:36 pm

Incase you are very skeptical , then dont go for term plan , it would require your trust if you want to move ahead .

You should then go for LIC term plan

Manish

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11 Shirish January 2, 2012 at 3:08 pm

Yes. The same objections have been raised by the representative of the same company to me, Kotak. I was also thinking the same way that my family would have to go to Gurgaon or mumbai to setle claim, if they do not succeed in settling the claim online.
But then I asked representatives of some other companies…ICICI, Aegon, myinsuranceclub.com, etc and they clarified that my family would be entertained by any nearest branch office, even if my plan was purchased online.

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12 Promod February 10, 2012 at 4:36 pm

hmm… not exactly!
That ‘person’ could be with one organisation now and later with another? He could no longer be an agent at-all with any company? He himself may not be living anymore? As long as you keep the records right, you should be dealing with the company directly (ofcourse thru their call centre’s) which I feel is more reliable.
Any inputs?

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13 Sureka Verma December 5, 2011 at 1:24 pm

Why the hell on this earth are these online term plan premiums so dirt cheap?
“A person who is net-savvy is perceived to be less risky than a person who is not net-savvy”

What the hell is this..??? Purely irrelevant.. Give some better justifying reason.. You can’t simply give any reason coming out of your mind..

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14 Manish Chauhan December 5, 2011 at 2:21 pm

Sureka

You think I have created those reasons ? Those are the points given by Insurance companies themselves . Not me . I am just communicating what insurance companies put the reasons .

Manish

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15 Sureka Verma December 5, 2011 at 3:20 pm

Nothing like that Manish, I do not want to blame you in any ways, but it would be great if you could attach some links to authenticate your communication.
So here I would request you to kindly share the related links where I can verify the authenticity of the information otherwise. I hope sharing this information will not affect your professional indemnity as those information are for public (not confidential) which you just shared.

Regards
Surekha.

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16 Manish Chauhan December 5, 2011 at 4:35 pm

Surekha

I have mentioned an article link at the end of the post . There are 1-2-3 parts of that post , go to 2nd one and see in middle somewhere .. this is written very clearly

According to Dr P Nandagopal, CEO & MD, IndiaFirst Life Insurance, “Commission and expenses are not the main reasons for such a big difference in premium.” Here is the main reason, according to him: “The expected mortality of the targeted segment is one of the main reasons for low premium for online products. Insurers expect net-savvy, financially-secure individuals to lead a healthy lifestyle and also to have access to better hospitals so that the person lives a longer life even if it means lying in a sickbay. The preferred customers will be from software, the financial services field and other well-paying careers. The other aspect is that educated, savvy people understand the importance of proper declaration of medical conditions as well as giving correct information in the proposal form. There have been studies in mortality experience among different groups within the same organisation and it has been observed that mortality for employees with lower rank are sometimes as high as four times the mortality for the higher ranked employees. Customer segmentation makes a huge difference in the premiums offered by insurers.”

Manish

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17 Shirish January 2, 2012 at 3:13 pm

Manish is correct. I have read about the logic of cheaper Online plans in Wealth supplement of Economic Times.

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18 bharat shah December 5, 2011 at 3:47 pm

“A person who is net-savvy is perceived to be less risky than a person who is not net-savvy”
i also find difficult to concur such fact, if it is. on the contrary, some say that working with computers for more time (which incidentally net savvy are, thought of , habitual) is not good for health. it is also that for online or off line, medical check up , which is mirror of health, would be same.

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19 Manish Chauhan December 5, 2011 at 4:16 pm

Bharat

I know that in some cases, this might be tough to digest . But look from mass point of view .. If you want to group people into “One group having good lifestyle , better access to good hospitals and food” and other one is opposite of group 1 , this way of categorisation will give you a good enough categorisation . At the end , this is they way insurnace companies categories them !

Manish

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20 bharat shah December 5, 2011 at 4:40 pm

manish
thank you for your reply. i read moneylife article and got your point. however i brought two points in notice of the readers about online term plan mentioned in the article and i experienced while trying earlier for online term insurance:
1.for screening or for unknown reasons , in start, you are asked about your income etc. and based on that you are getting’ regret’ response, but with same income you can get off line term insurance of the same company!
2. as stated in the article, after health check up, they may increase your premium by 25% or so, you have to opt or you have to pay for health check up! we can presume, that their criteria for loading could be stringent compared to off line!
3.some riders are available only with off line term insurance

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21 Avanish March 9, 2012 at 4:51 pm

not only this.. we must look in to the financial results of the companies..which can be the future picture of the company..future existence of the company as well claim settlement ratio of the company.

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22 Dharmesh December 5, 2011 at 6:39 pm

Manish,
I already have online term insurance from Kotak for 50L and want to add another 50L from another company. which one out of the listed companies should i consider for online term plan?

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23 Manish Chauhan December 6, 2011 at 3:36 pm

Dharmesh

You have options like Aviva , ICICI or Metlife

Manish

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24 Raja December 5, 2011 at 7:24 pm

Looks like this topic has come around full circle, and in a very short span of time too. Still remember your old post where we had a hearty discussion on online Vs traditional ones.
http://www.jagoinvestor.com/2011/06/online-term-insurance-india.html

In addition to what i said earlier, now i believe that we can know the truth only after we see stand alone financial results of these insurance companies. Are they loss making company (thinking they are now establishing their business) who are getting funded from their parent companies. If yes, probably they are not very sustainable and when business is not sustainable we can rest assure our investment isn’t either.

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25 Manish Chauhan December 6, 2011 at 3:36 pm

Raja

Yea agree with you

Manish

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26 yogesh December 6, 2011 at 8:09 am

Manish,Which of the online plan is applicable for NRI..
ICICI Icare is nor for NRI..

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27 Manish Chauhan December 6, 2011 at 2:07 pm

You can check with Kotak and Aviva

Manish

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28 Sohil December 6, 2011 at 9:42 am

Well it might not be related but for car insurance bajaj provides online policy.

Well last year i paid for my tata nano somewhere the premium came as 3400.

This year being a year old and 25% no claim bonus still the online premium amount as same.

I just for reference checked with fake detail for new car and was shocked that policy i bought last year online for 3.4k now costs 6-7k online.

I know 3rd party insurance rates have gone high but have the same happened for 1st party too?

My car IDV was 1.5L but with some modification on site i made it 1.8L and paid some jack up amount.

Its not related but when i asked on some site they saying nowadays even for online policy they charge extra and one should contact direct sales team .

Is that true only that i want to ask.

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29 Manish Chauhan December 6, 2011 at 2:07 pm

Sohil

What you are saying is true for Car Insurnace, this article is about term plan

Manish

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30 Puneet December 6, 2011 at 2:14 pm

Could you share the source of this information?

My current theory is: Even if the quotes of online term plans looks cheaper initially; they are not actually when you really apply for them. Companies would most definitely add in premium loading for any reasons and that would increase your premium eventually.
Online term plan quotes are low just to lure customers. I have not seen a single person who received online term plan without any loading added. Do you know anyone?

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31 Manish Chauhan December 6, 2011 at 3:35 pm

Puneet

See the link at the end of the article . There are many people who have got a term plan at the same quote which they get at first. But I dont deny the fact that if there is even a slight reason for increasing the premium , its increased as loading

Manish

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32 Puneet December 6, 2011 at 4:30 pm

Thanks!

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33 Deepak R Khemani December 7, 2011 at 6:28 pm

There is one thing most people are missing over here in this discussion.
What does a new entrant in the Insurance Industry do to attract people? Lower the premium isn’t it, otherwise why will someone buy their Policy. Aegon Religare started it and it was followed by ICICI, KOTAK and now AVIVA and METLIFE.
When telecom was opened up initially there were only 2-3 players however it is only when the number of players increased that call prices starting falling drastically upto 1 Paisa per second. This was the cheapest anywhere in the world.
Same is the case with these Insurance companies, customer acquisition is the key, They can give whatever reason they want for the drop in premium in online term plans like commissions or net savvy people etc. If an Insurance company has a mortality table which it follows then logically the premium should be same across all categories, Term, Traditional or ULIP’s isn’t it. The cost of commissions is built into ULIP plans and comes as premium allocation charge to the customer!
The idea is to sell a cheap variant of the Policy and then try to cross sell high cost products later, The example given above of the Kotak Sales person dissuading the customer is an example of how these companies work.
What has also got to be noted is whether these people who are buying term plans
online are going to continue to pay premiums over the term selected by them or they will be looking for BARGAINS as more and more companies drop their online premiums!

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34 Manish Chauhan December 7, 2011 at 11:21 pm

Deepak

Thats a very good point you have raised . I remember this same thing reading somewhere that cheap term plans are a way to make a relation and then cross sell higher premium product

Manish

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35 readtoawake.com December 10, 2011 at 4:40 am

Great article!!! I think after reading this article everyone would buy Term insurance online because it is cheaper than offline term insurance. But there are many people who need to talk with professional insurance adviser before making serious decisions like life insurance.

Hey Friends, correct me if I am wrong that Term-Insurance has just one big disadvantage that it does not provide you permanent life insurance as it has an expiration date and you will not receive any money back.

and

when the policy expires if the person is in bad health, Can he qualify for another life insurance plan?

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36 Deepak R Khemani December 11, 2011 at 2:07 pm

A term plan is not your only financial plan. When you have a term plan you also need to invest money systematically so that you have built a LARGE corpus for yourself so that by the time you reach the end of the term you do not need any more cover, your corpus will take care of your retirement. This is the mistake many people are making by just thinking that a term plan is the ONLY SOLUTION. Its not it has to be complemented by some other FORCED and COMPULSORY saving come what may so that your corpus is built.

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37 Manish Chauhan December 11, 2011 at 6:34 pm

Readtoawake

Insurance policies are meant to insure the future earnings incase of a breadwinner death . So a family is dependent on breadwinner only till he brings the money home , after that his death does not impact them FINANCIALLY . so have an expiry date is perfectly fine and logical

Manish

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38 Dhawal Sharma December 11, 2011 at 12:46 pm

Good that you have raised the bogey of ONLINE TERM PLANs [issne mere jaise agents ke pet pe laat maarni shuru kar di hai :-( ]. On this thread, i want to share a few things..

1. Just read an article from Mr DEEPAK SOOD, MD and CEO of FUTURE GENERALI that with arrival of ONLINE TERM PLAN, it has become a commodity and industry at large has noted a BIG fall in parsistancy in these plans, i.e. most of the people are not renewing it. Dear manish, take an example of Mr RAVI, who has taken an ONLINE TERM PLAN from AEGON RELIGARE (The first TERM-PLAN so launched) in 2008 for Rs 8,000. Next year, when he was about to renew the policy, he came to know that now same ONLINE TERM PLAN is also available from ICICI PRUDENTIAL ITERM for Rs 6,800. And so Mr RAVI discontinued his policy from AEGON RELIGARE and started with IPRU. and then next year again, on renewal he realized that he is still paying somewhat higher amount. Why not take AVIVA I-LIFE now which is going to cost me Rs 5000 only..So this commodification is basically spoiling the basic LONG-TERM contract of INSURANCE (primarily in terms of PERSISTENCY)..

2. This one is from my personal experience. Lot many of the my PROSPECTs and CLIENTs, are looking for ONLINE TERM PLAN to add to their FINANCIAL PLANNING PORTFOLIO. But the ease which is believed to be their is also a deterrent. One of my client about 4 months back told me that “arre Dhawal ji, jab online sab kuch itni aaram se ho jayega online to aap ko kya takleef dena. Mein khud hi ye wala plan le lunga.” but even after 4 months, he has not taken up the plan. Why?? because according to him, its just a few clicks away and i will get this within few hours or a day. so will do it next SUNDAY or chutti waale din, and hence procastrination. Also, that the news of ONLINE LIC TERM PLAN is there, now they are waiting for LIC plan launch and again more delay. Without agent, there ought to be a problem for PUSH PRODUCTs like life insurance.

3. Last thing, as we PRESUME that those buying ONLINE TERM PLAN are tech-savvy, well-educated, and aware customer. But is it so?? Still a lot many of the them wants to know a lot more details about the plan by reading half-cooked information from here and there and then try to buy online. In my personal life too, public would sit with me for hours discussing all aspects of insurance (TERM PLAN in particular) and then want to buy ONLINE. So an AGENT cannot be ruled out any which way. Its just that earlier you were asking an AGENT about all the intricacies and then buying from him and now you are asking an AGENT about all intricacies and then buying ONLINE. “kaan aise nahi pakda to ghuma ke pakad liya..”

4. Lastly, me being an AGENT myself and dealing in these issues day-in and day-out, i have purchased an OFFLINE TERM PLAN for myself because even i am not sure how/whom would my wife will approach for CLAIMs in ONLINE mode?? is the general public so aware (more so their nominee, because it will be housewives or kids who will be required to file claims, and not the so called TECH-SAVVY, SMART people) to follow up the entire process of CLAIM on their own?? I have my STRONG reservations and doubts..

Dhawal Sharma
URJA WEALTH CREATORS

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39 Deepak R Khemani December 11, 2011 at 2:12 pm

Ditto Dhawal! I could have repeated what you have said and I second every word in your post. MOST of these people will never even inform their dependents of the term plan they have and even if they do the nominee will have no clue as to what to do, whom to approach in case of claim settlement and god forbid if something like a time limit for intimation and submission of documents comes into play in the LIFE INSURANCE industry(Just as it is in health Insurance) then just imagine what will happen!

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40 Manish Chauhan December 11, 2011 at 6:12 pm

Dhawal

Good points you have rasied .. What you have said in all the 4 points apply to many tech savvy people .. but you cant rule out the point that many people can buy the policies online and also handle it .. going through an agent offline has its own advantage and going through online has its own , its always what one has to choose . Its a decision and has to be taken by each person seperately .

Manish

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41 Chandrashekhar February 3, 2012 at 1:15 am

Dear Manish,

Please suggest me which is the cheepest term plan for 40 lakhs

whether it to be online or it to be offline

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42 Vidya December 16, 2011 at 2:08 pm

Hi Manish,

I applied for a HDFC youngstar super II policy on November 5th online. In fact, I had approached policybazar.com for advice for insurance needs and learning my objective and the returns and insurance advantage that I am looking for, they suggested me to apply for this policy online. But my experience once I paid the premium and applied online is certainly not good and has caused headache to me. I was told that a representative from HDFC will contact me to get the proposal form and other documentation formalities completed and then policy will be issued. So far, inspite of repetitive followups with policybazar and HDFC customer service and escalations, there is hardly any progress. Today, I called up office of HDFC myself and I found an executive who was more helpful than others. But, she told me this is the problem with online application where you donot have a proper contact to help you out and they are not responsive. However, having learnt this now, I am interested to know if we have help from Insurance regulatory bodies where we can complain and ensure these insurance companies show accountability after having taken money from customers. If yes, what is the procedure and how fast and responsive are they? Thanks for your guidance.

Vidya

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43 Manish Chauhan December 16, 2011 at 8:53 pm

Vidya

Its tough to get much help from regulators .. Better complain to banking ombudsman

Manish

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44 Shirish January 2, 2012 at 3:34 pm

I recently got health insurance policy of Apollo Munich. By Online procedure.
I contacted the company representative and filled the form online while he was directing & explaining me each and every point on mobile.
I made payment through net banking. Then he sent me proposal form by email. I took print outs, filled my details, attached some ID proofs and sent by courier.
They acknowledged receipt of my proposal form by email. Then after 40 days, I received policy hard copy through speed post.
Everything was as per schedule and with proper understanding.

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45 Nishant January 2, 2012 at 11:24 am

Hi,

How many Term Insurance can one buy? ICICI is suggesting 1 Cr cover and Ageon is suggesting 1.1 Cr. Is it that my nominee would get calims from both the companies?

Nishant

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46 Nishant January 2, 2012 at 11:26 am

Furthermore, would both the premiums be tax free under 80 C?

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47 Manish Chauhan January 2, 2012 at 11:49 am

Nishant

You can take term plans from any number of companies , all will pay you the claim amount . Note that 1 crore or 1.1 crore .. does not matter a lot .. take action fast .. dont get lost in search of perfect “amount” … 1 crore or 1.1 crore .. do you really think it will matter A LOT ?

Manish

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48 krishna January 15, 2012 at 10:13 pm

Hi

I agree with manish, you can take as many term policies as you can because noone in the world can value your life. but one condition is that you have to produce the proof of your first term policy while taking the second one. If u dont produce the same there is a chance of insurance companies come together and pay only one sum assured. Principle of controbution comes in to picture

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49 Puneet January 2, 2012 at 3:55 pm

Just want to point out that any policy from Aegon Raligare is not a online policy in true sense. Just go to website and click login page (as a Customer). This page is broken atleast since last 8-9 months (that’s when i have been following up).
You will have to deal with them on phone; customer support will ask you to send mail, who in turn will ask you to send documents. :D

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50 Puneet January 2, 2012 at 3:56 pm

PS: and btw, login pgae for Agents has been working since ever.

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51 Manish Chauhan January 2, 2012 at 10:39 pm

Puneet

thanks for that info

Manish

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52 Puneet January 4, 2012 at 8:54 am

And btw, currently you will not be able to pay premium online for Aegon Raligare
the webpage is broken since ever. Try is yourself clicking the links on the website.
http://www.aegonreligare.com/online-insurance-payment.php

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53 Manish Chauhan January 4, 2012 at 10:08 am

Puneet

Which weblink is not working .. i clicked on few and they seem to open .

Manish

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54 Puneet January 4, 2012 at 3:11 pm

Hi Manish, I dont want to pinpoint details too much on this portal..would make me sound harsh..:) But you can try the following to start with:
1. Try clicking Login (as a customer) on the main page. )
2. Try clicking Main page > premium payment> online payment. )

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55 Puneet January 4, 2012 at 3:29 pm

Update: I’m using IE9. As per their phone – support, they support only Internet explorer 7 or lower.

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56 Manish Chauhan January 5, 2012 at 1:44 pm

OMG

Thats horriffic :)

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57 Manish Chauhan January 5, 2012 at 1:46 pm

I tried with FF and both are openeing for me

With https://customer.aegonreligare.com:2443/Customer/ its asking for customer details .. obviosuly i put some random thing and it says “wrong credentials”
The other link was also openinng for me and it asks 2 things Policy number and DOB

Manish

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58 nick January 14, 2012 at 8:09 pm

hi Manish

I am regular reader of ur post . pls keep the good work rolling .
I hv one question in mind relating to the multiple policies . in case of unfortunate mishapping since all companies need original doxs how one can claim from more than one inc company . having a sepearte accidental policy ,one or two term plan how the claim procedure will work .does original doxs are returned after claim is paid ?

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59 Deepak R Khemani January 15, 2012 at 11:56 am

All companies do not insist for original documents. You at the time of filling the form have to mention about your other policies in detail so that in case of a claim original documents can be submitted to one company and that company will issue certified documents for the other companies to process. In a way it makes sense to have cover with preferably one or two companies at the most so as to avoid this hassle of documentation

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60 Puneet January 15, 2012 at 1:05 pm

This is what my understanding is:
Original document does not necessarily mean it’s single copy document.
You can obtain multiple copies of same document in original. (e.g birth certificates and death certificates are issued in multiple copies all are original.)

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61 Puneet January 15, 2012 at 1:06 pm

you just need to ask for multiple copies from the authorities..

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62 nick January 15, 2012 at 5:35 pm

thx Manish , punnet and deepak .

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63 Manish Chauhan January 15, 2012 at 2:36 pm

Nick

Incase of more than one companies .. originals are not required always .. If one company can certify that originals are with them , the other company will accept the xerox

Manish

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64 Shirish January 15, 2012 at 12:16 am

Aegon Religare launched new online term plan. Premiums sooooo cheap! Also With riders. Terms extended.

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65 Manish Chauhan January 15, 2012 at 2:35 pm

Shirish

yea .. thanks for that news .. i was aware of it .. with time , obviously the premiums would be coming down

Manish

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66 krishna January 15, 2012 at 10:21 pm

hi

I personally feel that while taking term insurance from any insurance provider, the prority should be like this

1. How much long term can i take the policy
2. Up to which age i am getting life cover from the insurance companies, because risk will be high only after the age of 60′s find out the provider who is giving life cover for more than 65 years. previously some insurance companies used to give up to 70, i dont know what is present situation
3. cost of insurance policy
4. additional riders with the policy like ADB
5. personally i feel never opt for critical illness rider in a term policy

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67 Saket January 23, 2012 at 3:53 pm

Hi Manish!
HDFC Click 2 Protect offers me Rs 50L coverage at a premium a good Rs 2k less than that for a coverage of Rs 40L!!!!! Not very logical.

Interestingly, the preiums againg rise from 50L to 60L.

I am sceptical why Rs 50L coverage comes at a lower premium than Rs 40L coverage? Could there be a reason like more stringent medical fitness critera for Rs 50L coverage ? or a different eligibility criteria like- finacial status / living condition etc? I must know the exact reason before going for the more tempting offer of Rs 50L coverage (less premium and higher coverage than Rs 40L).

Nobody from HDFC Standard has been able to explain this to me. All they say is exclusions and the terms of coverage are same in both cases. And the premium depends upon our internal calculations which is normally not shared.

My simple argument is- How come the mortality rate (for the same perosn) considered for Rs 50L can be less than that considreded for Rs 40L coverage?

I get a feeling that there is something that the company is unwilling to disclose!
While the insurers expect us to be completely fair and honest in revealing the facts in our application, they too should be most transparent in answering our queries.

I believe you can help me crack the puzzle. Thanks!

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68 Manish Chauhan January 23, 2012 at 4:44 pm

Let me try to find out that ..

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69 Deepak R Khemani January 23, 2012 at 6:13 pm

This is the trend nowadays take high cover and get Insurance at a lower cost but your logic of mortality table seems correct, Here I can point out one thing to you, how is the mortality table different for online term policies compared to offline. If you have no problem in that calculation then there should be no problem in taking higher cover at a lower cost! The argument given of commissions to agents does not hold because it is true only for the first year. Also if there is no trust before taking a policy then better try somewhere else!

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70 Saket January 24, 2012 at 10:40 am

Thanks Manish! Would eagerly wait for your comments.

Thanks Deepak R Khemani, for your views.

Completely agree with you in what you said about TRUST. And more is the clarity about the logic of premium rate, more the trust it will generate in people.

However, I do not wish to reject any policy just because it is cheap and hence could be ‘too good to be true’, but wish to make an informed decision while going for it. Inputs from bloggers like you would help me and people alike, immensely.

People who ask for term insurance are from the more aware lot and I think time has come that insurers start sharing with this inquisitive set of people, the details like reasoning behind pricing etc., (instead of just telling ‘ Sir, why do you bother ? You are getting a higher coverage at a lower premium. Just go for it.’ ).

You mentioned an interesting point on the mortality table used for Online and Offline policies. May be they consider the online chaps to have a lesser mortality rate than the offline Junta. But what puzzle me is- for the same ONLINE guy, they consider a higher mortality rate when he seeks coverage of 40L and less when he seeks 50L?

Is the mortality rate the reason here or could there be something else? Could the 50L premium rate be just a carrot to draw the attention and would invariably be increased later? Don’t really know!

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71 Manish Chauhan January 24, 2012 at 11:56 am

Saket

Here is a reply from Mr. Sourav who is a senior manager at Aegon Religare .. I sent him a mail and got this reply

Hi Manish,

Thanks for writing. Let me explain how this works.

At higher insurance rates, the medical tests are compulsory for most companies. Mostly this limit is over 49.99 lakhs.

So as such when a customer goes for medicals, the company is sure that they are insuring a better quality of life with a higher life expectancy.

As such the risk with insured population of customers undergoing medicals and being issued a policy, is much lower than with customers who opt for lower sum assured and are not required to

Undergo medicals.

It’s a risk-reward mechanism. The company offers an incentive to the customers to undergo medicals by offering lower charges for higher cover.

Only people who do not have enough time to go for medicals opt for life cover of lower amounts where premiums are higher. But this doesn’t mean that customers who do not undergo medicals and pay higher premiums should worry at all. Once they have declared all details correctly to the insurance company and are issued a policy, they are as secured as those customers who have undergone medicals.

Also the medical costs are borne by most companies. For instance AEGON Religare bears the cost of medicals for all customers.

Hope this clarifies.

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72 Saket January 24, 2012 at 12:44 pm

Thanks Manish. The 49.99 example makes me understand now. Wonder why all these helpline guys couldn’t have explained me the thing earlier. And your comments about Medical / Non-medical policies answered my further queries in advance.

As a common man seeking to buy Term Insurance I have been talking to people like my colleagues, agents etc. etc. and have always felt that the things are pretty murkier in this field. On-line or Off-line? Medical or Non-medical? What is the risk in non-medical? LIC or Pvt?, Are the agents Devils taking-way a chunk of our premium money or are they the angels who will help our family if the need arises, to get the claim?

For each person who tells that agents are unnecessary, there is one who says that the agent only will help the family (for a commission from the family) to get the claim. For each person who advocates trustworthiness of offlline policy, there are two prasing the low premiums of online. Difficult to decide who is right. For each dubious agent trying to sell the policy somehow -even encouraging the applicant to conceal vital truths about helath and history, there could be four proposers who tend to lie under oath while filling the form. Phew!

However, as I am going through various articles and threads in Jagoinvestor, things are becoming more and more clear. Appreciate your effort in providing good and unbiased info through this blog. I recommended this blog to a No. of my colleagues and friends.

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73 Deepak R Khemani January 24, 2012 at 12:37 pm

I like the fact that you have done your research and are a financially aware person wanting to know everything especially something that is not logically right (in your case higher cover with lower premium). I think the reply posted by manish from Mr sourav from Aegon Religare seems very logical, your carrot argument also makes sense. Eventually it is for you to decide whats good for you. All I can say that if have really decided to go in for online term cover for yourself, do not delay, have as much cover as possible as soon as possible, if you keep on waiting for answers to your questions you may get some answers some may make sense some may not, all the best.

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74 Brett Anderson January 30, 2012 at 2:00 am

I bought a Kotak Preferred Term Plan, they asked me to visit a diagnostic lab, did blood, urine, nicotine tests + general check with a doctor, ECG, BP, etc. Look at it this way, the same tests would have cost you double or more, but Kotak does it at their cost and at a more reasonable price. Though e-preferred plan is also available and you pay lesser premium, I went for the offline plan, why? With online plans, you can tend to lie. The company also might not give you much importance as you are an online customer. I did not go to any agent, contacted Kotak on their website, they sent their man who works as a senior manager with Kotak. When any representative meets you in person, your body language is a dead giveaway that you might dodge some question or tend to prevent eye contact. Tomorrow, if you were careless as you filled the online form, the company might not settle claims. My advice is go for offline – whether you are in IT, tier 1 city or an agricultarist in rural area.

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75 Deepak R K hemani January 30, 2012 at 10:01 am

If you are going offline then you MUST go through an agent whom you KNOW or TRUST, some one who has been in the field long enough to be able to service you in times of need eg change of nominee, address and more importantly the real purpose of having a term plan at the time of death claim, the nominee will not know what to do whom to call, the company is not going to send ANYONE to your house to do the paperwork.

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76 KRANTIVIR RAJPUT February 16, 2012 at 12:41 pm

Aegon Religare iTerm plan has launched a revised plan….excellent product.
visit: buyonline.aegonreligare.com

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77 Manish Chauhan February 17, 2012 at 5:11 pm

Krantivir

thanks

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78 Dhawal Sharma February 19, 2012 at 11:06 pm

@Manish,

BHARTI AXA too has come up with its ONLINE TERM PLAN which is cheaper than AVIVA I-LIFE..

What to do?? Lets all shift our focuse to BHARTI AXA and start buying this TERM PLAN as now its the cheapest option…

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79 Manish Chauhan February 21, 2012 at 3:09 pm

Dhawal

Good humour ! :)

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80 Avanish March 9, 2012 at 4:46 pm

Online insurance is based on self declaration..and policies provided on base of this.. so, at the time of death claim.. rejection possibilities are increased , even a small acceptance..or a wrong declaration might becomes the reason of rejection of death claim.

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81 Manish Chauhan March 10, 2012 at 1:31 pm

Yes . thats why one has to be very cautious in applying for it !

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82 Ruchi khandelwal April 11, 2012 at 2:36 pm

Hi Manish,
I want to buy Kotak preferred term plan for Rs. 50 lacks. Is this choosen plan is correct ? also I am confusing in buying offline or online mode…Please suggest

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83 Manish Chauhan April 17, 2012 at 8:22 pm

Its a good plan .. go for it

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