File an RTI application for EPF withdrawal or EPF Transfer Stutus

Are you frustrated because of the delay in your EPF withdrawal or EPF transfer? Are you waiting from many months or years at times to get any kind of clarity on your EPF status?

Are you frustrated with your EPF withdrawal or transfer?

I have seen countless number of people on this blog and other forums really getting frustrated with waiting and waiting for years at times for their EPF withdrawal/transfer and they don’t get any information or update on the status. It is only when you personally visit the EPFO offices, you get some clarity, but even that does not help. So now if you are fed up with the EPFO office and it’s slow speed of work, what’s the final step you can take? In this article I will show you how you can use file an RTI application and successfully get lot of information and at times get your work done at a speed which you never imagined. Filing RTI application for EPF information has worked wonders for many people and they claim that it works brilliantly (if you do it right way). I know your eyes are shining, but let’s understand some background before you rush to find out how it works!

Some success stories of RTI solving the EPF issues

Case 1

I would like to share the success with RTI. I opted for EPF withdrawal about 4 months back, and did not receive my PF amount until I decided to file an RTI Application. And it was realy shocking to see the amount getting credited to my bank account within 3 days of receipt of application by K.R.PURAM, Bangalore EPFO. – Rohit

Case 2 

My EPF withdrawal issue was resolved with RTI. After submitting the forms, after around 3 months, the EPFO claimed that they transferred my withdrawal money to my bank account. However I didn’t receive the money in my bank account. I raised online grievances for 3 times. Each time I got the same answer saying that the money has been transferred and has not been returned back to EPFO, so it must have been deposited to my bank account and I should check my bank account. Around 6 months went in this process with no results. As a last option, I filed an RTI application and to my surprise, the money got deposited in my bank account in 5 days (with additional interest for 6 months) and also received a reply for my RTI application.If EPF grievance system does not work for you, go for RTI. – Manish

Case 3

Yep RTI does the trick most of the time , I got all my PF issues sorted out with RTI application and have all the written proofs with cheque numbers etc for all my previous transfers. They even informed my about my balances for current year and told that they are yet to prepare the PF a/c’s for my company for the current year , but here are your balances with us. It really helps. – Hitesh

 

What is RTI and how it applies to EPFO office?

RTI as we all know is a common man’s tool to get a speedy and clear information from any govt office. Supreme Court has clearly mentioned under article 19(1) that Right to Information is a part of Right to Speech & Expression. Now, as EPFO comes under the RTI purview, you can file an RTI application and ask anything you want about your EPF. Govt is bound to respond within 30 days to your letter with all the information you had asked. So if you are unclear about what your EPF status is or if your EPF transfer work has even started? Why did your EPF money still not credited in your bank account etc etc… You can ask all these questions and you should be getting the 100% right and clear answers within 30 days. The only point here is that you should be doing it the RIGHT way. So lets see what all you need!

Note : Before filing the RTI , a good idea would be to file a EPF grievance redressal form online

File RTI in 3 easy steps

Step 1: Buying a Postal Order of Rs 10 from Post Office

The first step is to go to Post Office and buy a Postal Order for Rs 10.  It should be in favor of Accounts Officer of the Concerned EPFO Office. Like if you are sending your EPF letter to Bangalore, the Rs. 10 postal order should be in favor of Accounts Officer, EPFO, Bangalore. The fees can also be paid by demand draft, but that would be expensive, better go for Postal order as it is commonly used for RTI.

Step 2: Drafting your RTI letter

The first step is to draft RTI letter for your EPF related queries. All you need to do is write a letter on a normal paper (better take a very high quality A4 size paper). Though there is no specific format for RTI application letter, still there are some rules of drafting it.

  • The letter subject should start as “Application Form for Seeking Information under RTI Act 2005”
  • The letter should be addressed to Central Public Information Officer, Employees’ Provident Fund Organisation, (Provide Concerned PF office address). Refer to this EPFO directory for exact address of PF office for your jurisdiction.
  • Make sure you mention your Name, Address, Contact telephone number and your Email id along with EPF account number.
  • Now, put all your queries which you want to ask regarding your EPF (putting them as bullet points is recommended)
  • As a next thing, you should have a declaration – “I do hereby declare that I am a citizen of India. I request you to ensure that the information is provided before the expiry of the 30 day period after you have received the application”
  • Finally at the end of the letter, mention the proof of payment of fees as – Proof of payment of application fee: Attached Indian Postal Order for Rs. 10 /- dated  dd/mm/yyyy  favoring “Accounts Officer of EPFO” as application fee.
  • And complete the letter by putting your Signature, Place and Date.
  • Sign the letter and Put your Postal address
  • Mention the payment details like Postal order number, issuing post office, date, cash receipt details, etc., towards the end of your application

Following is a sample RTI letter.

EPF withdrawal or EPF Transfer RTI application Template

Download the PDF format here

Step 3 : Send the RTI letter by Registered Post or Speed Post

The final step is to send this RTI letter by Registered post only, as no courier is accepted. Please make sure you keep the acknowledgement receipt carefully for all the future communication (if any). It might be required by you.  Once you complete the 3rd step, the RTI letter should reach the concerned authority in few days and then within 30 days you should be getting the reply within 30 days (as per RTI act).

Two RTI’s application needed in case of transfer of EPF

Note that in case of EPF withdrawal case , all you need to do is file an RTI query for the concerned EPF office. But in case of Transfer of EPF, there are two EPF offices involved, they are Source and Target. For example if you got transferred from Bangalore to Delhi and applied for EPF transfer, then your source EPFO office is “Bangalore” and your Target office is “Delhi”.

You will first have to file an RTI for the Source EPFO office to find out if the transfer has happened from their side or not. It might be the case that they rejected your application and you don’t even know about it. Once you file an RTI to them, you will atleast know what is the exact status. If you get a reply that the Transfer has still not happened, then they will let you know by when it will happen or give some pointers on the situation, but in case they say that they have transferred it from their side, then it means that the issue is on Target EPF office and they might not have processed your transfer yet. In that case the next step is to file second RTI to the target EPFO office.

File an RTI application for the Target EPFO and this time, along with all the details also mention about the first RTI and the response you have got from the Source, so that you show them all the proof of what you have done. Now you should get a reply from them again within next 30 days on what is their action and what is the exact status of your EPF transfer.

Online RTI Filing (For NRI’s or lazy Resident Indians)

For those who are too busy to visit Post office and do RTI filing offline. You can use the services of www.rtination.com for filing the RTI. They will help you create the RTI letter and then you need to download it, sign it, scan it and send it back to them by courier or ordinary post. They would speed post it to the concerned officer and also enclose the fee. At the moment the fees is Rs 150.

Important Points while Filing RTI application

When you file an RTI application, there are some very important points you should remember, because incase you don’t take care of some very critical points, it would mean rejection of your application and unnecessary work again. Here are some important points:

  • Do not address your RTI application to the PIO by his name, just in case he gets transferred or a new PIO is designated in his place, it will be an issue. However addressing the Officer by name has its own advantage like when it reaches his desk, by seeing his name, he might see more interest in opening it and that might mean speedy work. However in my opinion, better not put the exact name of the person.
  • Before filing the RTI, see if checking the status online helps here
  • The matter can be hand written, or typed. There is no compulsion of typing the content.
  • Be very specific while asking the questions, don’t ask unimportant or unnecessary questions, because some states like Karanataka have limits on the number of words in the RTI application (150 incase of Karnataka)
  • Check the exact fees for RTI application for the state where you are sending it. Because it can be different from states to states. Like incase of Haryana, it’s Rs 50, not Rs 10.

You can read about RTI in detail here

Can you share your experience about EPF withdrawal or EPF transfer and in case you have used RTI for resolving the issue? Are you going to use RTI to get your EPF problem solved? Please update your results once you are successful.

946 CommentsAdd Comment

  1. RAGHURAM

    Sub : Non Payment of Interest for the Period Jan 2013 to March 2014 while PF transfer to TCL

    I have resigned from Avtec Limited on 4/1/2010 (EPF Indore ) and Joined Tata Cummins Ltd-Jamshedpur on 18/1/2010(Exempted acc.).

    I have applied for EPF transfer through online on Dt:25/2/2014 (from Avtec PF acc. ) and the EPF got transferred to Tata Cummins Limited acc. on 13/3/2014.

    But EPF office – Indore has transferred amount with Interest Calculations till only Dec 2012 only .Interest for the Period of Jan 2013 to March 2014 was not Paid by the EPF Office mentioning the New rule that came into effect in 2011 which was not aware of self.

    The interest for the Period Jan 2013 to March 2014 will come to the tune of Rs 0.79 Lacs approx which was not Paid by EPF Office Indore , Which is major loss for self , being salaried employee.

    Since there is no gap in my job and EPF was of transfer case , hope this interest is to be paid by EPF office only . Need you help on how to settle this unpaid interest amount and whom should we approach for the same

    G.Raghuram
    8805981200

    • Hi RAGHURAM

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  2. NIkhil kenia

    Hi Team,

    My Account is maintained with Kandivali PF office but i submitted my Claim to BANDRA office as i read online that the PF claim has to submitted to Regional PF office.
    Please note i went through the entire withdrawal process on my own as i left my job for a job abroad.
    please guide me if the forms have to be sent again to Kandivali PF office and if so can i get my forms back from Bandra office and sent them to the other office or some workaround?

  3. Ganesh

    Hi Manish,

    I am facing a unique issue. My EPF was supposed to be transferred from Vashi EPFO office to Kandivali EPFO. Vashi EPFO has done their part and state that they have sent the FORM 13 to Kandivali EPFO. I raised a grievance and according to which kandivali EPFO is stating that they have not received my FORM 13 and are asking me to resubmit them again. Submitting FORM 13 is an hassle as I have to resubmit them to my previous employer who will take their sweet time to submit it to Vashi office and then they will submit it to Kandivali and I am afraid that they may loose that paper again. How should I tackle such a kind of situation for the FORM 13 is either lost byVASHI or Kandivali EPFO.

  4. Good Day Manish
    1. I worked with Wipro Tech for 13 yrs which has a PF Trust maintained by Wipro. I moved to another company and now have a New PF A/c given by EPFO Govt Office in Gurgoan State.
    2. I requested Wipro PF Trust to transfer all my PF balance into my EPFO PF Account
    3. Wipro informed me that they had sent a check to EPFO Gurgoan State and provided me the courier details and the bank cheq details
    4. It is almost a year and there is no clue on where that bank cheq is; i sent dozens of emails to EPFO Gurgoan office and there is no response on that at all.

    Could you please guide me on this [email protected]

  5. amit

    200000 rupees missing in my pf account MRMRT00287520000000436Sir mera EPFO Meerut mein pf account tha jiska number MRMRT00287520000000436 hai. Sir mera ye account 2007 se 2013 tak tha sir is pure India mein ye EPFO Meerut department sabse Jada froud department hai. EPFO Meerut department k employees sabse Jada baimaan officers hain. Ye mere pf account Ka 200000 rupees kha gaye. Mujhe mere 7 saal ki mama punji se surf 24 July ko 13169 aur 3246 total mere account mein mile. Ye meri sellry se Kate hue pf Ka 200000 rupees kha gaye. Aap mein se koi bhi pata kar lai mere account ki information se. Maine apne account ki information k liea 3 July ko RTI bhi jama kari but meri RTI Ka jawab dene se unhone saaf mana kar diya. Sir is Meerut office ki aur mere account ki enquiry karwaiye aapko khud inlogo ki galat harkato Ka pata chal jayega. EPFO Meerut department k employees k ghar income tax ki red padni chahiye. EPFO Meerut department ka her employee kai kai ploto Ka malik hai. EPFO Meerut department k employees k banko mein 50-100 corrode rupees mil jayenge. Jaise mere account se inlogo me 200000 rupees khaye waise hi pata nahi kitne logo k paise khaye honge. Sir mujhe mere 2000000 rupees EPFO Meerut department k employees dwara khud kha laine ki koi Dil mein shikayat nahi hai but in EPFO Meerut department k employees k Jo Bahar desho mein Jo bank account hain unmein bohat black money mama hai . plz Narender Modi ji aap in EPFO Meerut department k employees k ghar aur office mein income tax ki red padwaiye tabhi is desh ki black money wapas aayegi.
    mear EPFO Meerut department mein 2007 se 2013 take account that jiska number hai MRMRT00287520000000436 hai aur sir mujhe sirf aur surf 24 July ko total 16415 rupees mile jabki mujhe kam se kam 2 se 3 lakh k bich Milne chahiye the. Per in EPFO Meerut department k baimaan employees ne mera Sara paisa khud kha liea. Sir aise to ho gaya Make in India. Kub hamara sellry se hamara Jo pf kat k EPFO department mein jama hota hai usmein se humein surf 16000 rupees de dete hain aur baki Ka hamara paisa apne biwi bacho k naam Bahar country mein black money k rup mein jama kar dete hain.
    Sir aap mere account ki information nikalwaiye mere account k 2 se 3 lakh k bich k paise kaha gaye ye to mujhe sirf 160415 mile. Mere 200000 lakh rupees kaha gaye.
    Main ab in EPFO Meerut department k employees ki complaint ab income tax department, suprrem court, sh. Narender Modi, labour ministry, CBI, Ra, american ambassador, chaina ambassador, Pakistan ambassador, UN aur sabhi desho k ambassador ko send marunga.
    Sir in EPFO Meerut department k employees k ghar aur inke bank accounts ki income tax department se enquiry karwaiye.
    Plz sir mujhe mere pf Ka amount dilwaye..

    AMIT 9568863027
    baunthiyalamit@yahoo.

  6. amit

    200000 rupees missing in my pf account MRMRT00287520000000436Sir mera EPFO Meerut mein pf account tha jiska number MRMRT00287520000000436 hai. Sir mera ye account 2007 se 2013 tak tha sir is pure India mein ye EPFO Meerut department sabse Jada froud department hai. EPFO Meerut department k employees sabse Jada baimaan officers hain. Ye mere pf account Ka 200000 rupees kha gaye. Mujhe mere 7 saal ki mama punji se surf 24 July ko 13169 aur 3246 total mere account mein mile. Ye meri sellry se Kate hue pf Ka 200000 rupees kha gaye. Aap mein se koi bhi pata kar lai mere account ki information se. Maine apne account ki information k liea 3 July ko RTI bhi jama kari but meri RTI Ka jawab dene se unhone saaf mana kar diya. Sir is Meerut office ki aur mere account ki enquiry karwaiye aapko khud inlogo ki galat harkato Ka pata chal jayega. EPFO Meerut department k employees k ghar income tax ki red padni chahiye. EPFO Meerut department ka her employee kai kai ploto Ka malik hai. EPFO Meerut department k employees k banko mein 50-100 corrode rupees mil jayenge. Jaise mere account se inlogo me 200000 rupees khaye waise hi pata nahi kitne logo k paise khaye honge. Sir mujhe mere 2000000 rupees EPFO Meerut department k employees dwara khud kha laine ki koi Dil mein shikayat nahi hai but in EPFO Meerut department k employees k Jo Bahar desho mein Jo bank account hain unmein bohat black money mama hai . plz Narender Modi ji aap in EPFO Meerut department k employees k ghar aur office mein income tax ki red padwaiye tabhi is desh ki black money wapas aayegi.
    mear EPFO Meerut department mein 2007 se 2013 take account that jiska number hai MRMRT00287520000000436 hai aur sir mujhe sirf aur surf 24 July ko total 16415 rupees mile jabki mujhe kam se kam 2 se 3 lakh k bich Milne chahiye the. Per in EPFO Meerut department k baimaan employees ne mera Sara paisa khud kha liea. Sir aise to ho gaya Make in India. Kub hamara sellry se hamara Jo pf kat k EPFO department mein jama hota hai usmein se humein surf 16000 rupees de dete hain aur baki Ka hamara paisa apne biwi bacho k naam Bahar country mein black money k rup mein jama kar dete hain.
    Sir aap mere account ki information nikalwaiye mere account k 2 se 3 lakh k bich k paise kaha gaye ye to mujhe sirf 160415 mile. Mere 200000 lakh rupees kaha gaye.
    Main ab in EPFO Meerut department k employees ki complaint ab income tax department, suprrem court, sh. Narender Modi, labour ministry, CBI, Ra, american ambassador, chaina ambassador, Pakistan ambassador, UN aur sabhi desho k ambassador ko send marunga.
    Sir in EPFO Meerut department k employees k ghar aur inke bank accounts ki income tax department se enquiry karwaiye.
    Plz sir mujhe mere pf Ka amount dilwaye..
    AMIT 9568863027

  7. Sada

    Sir my salary at exit is 4500 and contributory period is 5years 7 month.I should get 4500 x 6.07 as per table D but I got only 17615 as EPS return on leaving the job.is my calculation wrong sir.

  8. rakesh

    Sir,I had worked in modi flour mills.He has pf trust ccount. for 1.4 years.i had left my job in april’15.My hr filled the form 10c & i deposited on 20/07/15.on 23/07/15 my a/c credit with 4949.Is it my full pf claim or not?When will i got full settlement of PF.Please advice

  9. MOHAN MALAKAR

    2011 and 2012 mistake my EPF ACCOUNT NO UPDATED
    PLZ MY MISTAKE ACCOUNT NO IMMIDATLI UPDATE THAE MY ACCOUNT
    MY UNA NO 100242758003

  10. naresh

    Hi Manish,

    my details are as below :-

    Claim ID : KDMAL150700002854
    Status : CLAIM FORM 19 FOR PF SETTLEMENT FOR MEMBER ACCOUNT NO KDMAL00398040000011275 HAS BEEN RECEIVED ON 03.07.2015 IS UNDER PROCESS

    Claim ID : KDMAL150700002856
    Status : Claim Form 10C for Withdrawal Benefit AGAINST Member Account No (KDMAL00398040000011275) has been approved. Payment is under process.

    I received on 14000 /- credited in my account, what is the amount credited….????
    But the PF is of 4 and half years, is this the final settlement ………..
    i wrote a mail to grievance dept, But No reply so far.

    Please help me,
    should i go for RTI………….Plse plse plse help…

    Regards,
    Naresh katiya
    RM (Media)
    Glocal Infomart Pvt Ltd.

    • Hi naresh

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well

      Manish

  11. Venkatarayudu

    Hi
    I taken from the company and given the form 19. But the company is not submitting the claim to PF office. Please advice how I can proceed further.

    Thanks for your advice

  12. investwise

    Dear Manish,
    I need some help w.r.t to my old PF account on how to proceed.
    I had worked with a big established between 2004-2008. When I moved to the new organization in 2009, I applied for a PF transfer and the same got done by 2010. But unfortunately I was surprised to see that the amount that got transferred was not even summing up to my principal PF component that would have accumulated with both mine and the employer contribution. I tried raising PF grievances with the concerned EPF office, but am seeing the case getting closed without any action being taken. I tried checking with my previous employer to understand the total sum contributed by me and the company so that I can arm with the facts, but they seem to have changed the vendor and do not have that data and suggested to raise a PF grievance which anyway is not working.
    Can you please suggest me the best way to approach this? I am pretty sure that the PF amount transferred is barely the principal, forget the interest component and I am not sure who is at fault – whether its the previous company or the EPF office.

    Please suggest the best way to proceed further.

    Regards,
    Rajesh

  13. Sridhar

    Hi Manish ,

    Very informative article. I am an NRI and been away from India for more than 4 years now. I left my Indian company couple of months back and they have sent closure forms to Chennai PF Office. I am not able to find status online as they say it will take time for data entry. As NRI does the RTI process works well and if so do you know how long I need to wait for filing RTI.

    FYI – My employer submitted the PF Closure paper to Chennai PF Office on 14th May.

    Thank you very much for all the information and looking forward to hear your advice.

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