I usually see for reviews in mouthshut.com.

Suppose, if a problem is posted on ‘XXX’ bank, a team from the ‘XXX’ bank will resolve the problem in a quick way.

I see the same thing happening in jagoinvestor blog which is really good. 🙂

When I see the below post in the blog, there was a comment from Kotak Support Team assuring the resolution of  the problem.

https://www.jagoinvestor.com/forum/wrong-information-on-rd-by-kotak-mahindra-bank-rm-not-satisfied

Kudos to the JI team

Regards,

Hemanth.