POSTED BY October 15, 2014 11:04 am NO COMMENTSON
Claim not settled even after 2 months.
I want to share my experience about Apollo munich, this is pathetic health insurance company I had seen in my life. I was a regular premium paid customer of the company and had paid premium for 4 years. After 4 year when at the time of need I required cash less hospitalization Apollo munich had not clear the cash less treatment at hospital.
Then I had send for claim reimbursement with all original documents, but From last 2 months I am trying to get my claim reimbursement, every time the day they mention will clear the case and I will get my money , on that day I get one mail from grievance where they gave me new date and 2nd mail from claim department about the same paper which I had send 2 months back.
2 times I had visited hospital again and they had given my original copies of bills again which I had send to insurance company , but still same pendency they are showing. I don’t know what they want, but nothing helping even I had send mail to their ceo for help , but even after it no one is helping in the organisation and claim still not clear.
My advice never ever take Apollo munich policy as the is worth less insurance company which believes only in cheating to there customers and not help at the time of need.