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Write off in Cibil report

I have a question related to “write off” comment in CIBIL report. Recently applied for home loan. We got the information from the bank that there is a “write off” comment in CIBIL report against consumer loan which pertains to 2005 year. I am not sure how to get the information about consumer loan as I dont have any records before year 2008. 

Is there a way to get this information

Thanks,

Sasi

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