Hi guys,
Yesterday I went to the HDFC Life office to change the nominee to my wife in my policy, as I recently got married.
The thing is, they told me that they cannot accept the change without a relationship proof. Though I argued with them that how is it possible that nowhere else have I ever faced the requirement of relationship proof for a change/addition of nominee. To which they replied that the rules have changed recently, which I didn’t buy at all. Anyway they didn’t accept the change request and I had to return.
Not that I cannot provide the proof, but my question is, whether this is even true? And secondly, if I would like to nominate my brother/sister, what kind of relationship proof do they expect? And moreoever, if someone doesn’t have any family and wants to nominate his/her friend or someone outside his family, then what would he/she do?
Kindly enlighten me on this respect, as I was quite pissed off by the way the officer at the window handled this matter. Or maybe it’s that I am missing on some facts.
Thanks,
Zaib.