As it is a well-known fact that main reason of claim-rejection is suppression of fact(s). So, what proof do we (policyholder) have that we had disclosed it?
Last year when I took ICICIPru online insurance, I had disclosed each and every minute detail about me and my family (e.g., I had jaundice 25 yrs back etc). I had provided additional details in the field specified on website. What I received from them was just policy document. It had major details but not all details. So obviously, there was no proof of disclosure with me.
Also, with LIC – Premium cost is highest, but what they sent me was just a two-page policy document with all their terms and conditions. So again, I don’t have any proof.
Exception was SBI – when they sent me full xerox copy of all form pages along with policy documents.
So my question is, how can we get that proof of disclosure? Particularly, with online policy – where we can’t get xerox copy of proposal form.
Also, what is proof that insurance company had done medical tests and reports were normal? I mean, what if they say that there was no medical test and buyer had suppressed a medical condition by not disclosing it. While in actual medical test was arranged and reports were normal.