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Not able to get my LIC

I have trouble getting my LIC.

Let me tell you briefly about myself.I became visually impaired after a brain surgery in 2009 for epilepsy. Now I don’t have epilepsy.

I applied for LIC’s amulya policy for 50 lakhs in July through an agent. The agent took a cheque amount of 15,000 saying that this was for different medical tests ,etc. In the subsequent months many tests were performed. Some of the tests were specific to epilepsy. Everything went fine. It is 7 months and I have still not got my policy. Quite recently I got a mail that I need to get “Present status from the treating surgeon, his observation whether life proposed has chances of further attack and current medication”. This surgery was performed in Kerala and the treating surgeon is abroad most of the time.
I had already given the discharge summary of operation earlier to LIC which mentions my medication which is being tapered slowly. Kindly advise what I should do? I am in Bangalore, I cannot go outstation to just get a letter from the treating surgeon. Even if he is in the hospital, he is a very busy person. I don’t know why I am being harassed. Should I withdraw the money and go to another insurer?Please advice. I have also sent a mail to compaints of irda

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