Hello,
I have a life insurance cover of ICICI prulife life time pension II. I have been paying the premium regularly for last 10 years. I have the premium paid certificate as well. when I checked with the insurer I was informed that for the year 2009-2010 I have not paid the premium , but I do have the premium paid certificate. The premium was paid in cash and I have the copy of the same.
My insurer now wants me to provide them the receipt and the bank transaction details. I have logged a complaint with IRDA but is of no use. I am not getting any help rather I am being forwarded the reply from my insurer.
Can somebody help me on this.
thanks
Alam Rawat