Hi ,
Forum members, I am stuck with one HDFC BANK savings(SALARY)account issue.
In hyderbad I used to work for a company which had HDFC BANK salary accounts(Jan 2009) for all its employees .Me too opened an account by visiting Lakdikapul br with all company details.
Account got opened and I had worked with that company for an Year and later shifted to some other company.
I have one HDFCBANK CC where I had linked with same user id for both(savings and CC).It was easy for me to pay all CC dues through Linked Savings Account.
Once my salary stopped crediting to that salary account, my account got converted in to savings which I ignored.
Once 500 and odd rupees got deducted and I ignored ( which was my mistake), I should have approached bank for account closure, later I kept this account zero balance and started paying HDFC CC DUES through NEFT CC payments option available through ICICIBANK net banking for my HDFC CC.
Later on due to relocation, now I am in Bangalore and joined in a company which has same HDFCBANK savings account. I have been to Vijayanagar branch and checked about my old account and asked them to covert it to Salary accounts or open new salary account .
To my surprise they said I cannot open salary or savings account , as I have already got customer id and I need to pay all the dues 5500Rs/ on my old savings account .But interesting part of this story is still my savings account is active with 0.00 rs balance and balance is never minus 5500 rs
Once dues are paid they may convert it to salary or close it and open new salary account for me.
Later she suggested to call HDFC BANK CUSTOMER CARE and give a online request through phone and ask them to close my account, which never happened bcos customer care exe asked me visit home br for the same(HYD)
I have HDFC BANK CC with good track record never paid late payments and my CC has been upgraded thrice with good credit balance and CIBIL score is 821…
Nothing came to my rescue, now I am in affix whether to pay and close the issue , as this may pile up in the future or look for some other bank for salary account….
My learning—–CLOSE UN WANTED ACCOUNTS IMMEDIATELY
Regards,
Naveen Kumar Matta