Hi,
I have a debit card of Union Bank of India. It will expire by October,2013.
The card is working fine now.
When I ask the customer care how to get a new debit card,they are saying that I need to pay an amount of Rs.112 to get a new debit card.
When I asked them,why should I pay for a card which is going to expire but not been lost and there is a no mistake from my side (because the card is not lost and it is working fine),the reply is that ‘This is the policy of the bank and I need to pay the amount to have a new card’.
Is it the same way all the Banks work ?? (I think NO)
Also, are there any rules by RBI or someone else by which I can get a new debit card without any charges ??
Please help
Regards,
Hemanth