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Switching to base rate with new terms IDBI

Hi,

Old story kind off. New rates vs old rates on Home loan. I would like to ask forum member have anybody success with reducing the rates with IDBI bank?
My story. I was on PLR and now my rates are 12.25%. New customer are getting it at 10.75.
I asked bank to switch me to base rate with new terms because RBI notification also published in there website.

However bank refuses they say will switch to base rate but no reducing rates.

www.idbi.com/pdf/NoticeforSwitchOvertoBaseRate.pdf

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