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Poor service from Fundsindia – Sharing my experience

Dear friends,

I am writing this post to share my experience of using fundsindia.

I got interested in them as i wanted to invest from a single platform. I was willing to let go of the money i could save by investing directly with AMC.

I was also interested in getting financial advice which they promised they will provide . After opening the account i was allotted an advisor. She sent me an introduction email promising to provide any help required in financial planning. I sent her detailed information of my present investments(MF,FD,PPF,NPS etc) along with a list of goals. I requested her to review the portfolio and suggest investments as per my goals. She was very reluctant on even looking at my present MF investments which i had done via Direct.

She kept on insisting that i switch. I explained to her that i don’t want to switch but i will make new investments via Fundsindia. Later after many days when i did not get any reply i emailed Fundsindia with a complaint.  They then sent me a plan which did not at all consider my present investments.

I again approached them and they allotted a new advisor to me. After having a detailed conversation with him i expected him to provide a better plan considering the present investments. Even after many reminders i am yet to receive any reply from them.

Phew… I wasted my time going after them . I am totally disappointed.

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