Normally, for some reason if I have to place an order online, I prefer cash-on-delivery. That way I don’t have to worry about the delivery tracking errors or ’lost in transit’ gimmicks of the retailers.
However, I took a bold decision to try out just once and pay by credit card. It has gone through fine, but the tracking status says delivered even though I haven’t received the product.
What does one normally do is such a scenario? Any ideas?
For now I’ve sent an email to the retailer and also the shipping company stating my concerns. I am also pursuing it with the HDFC card customer care to see what can be done.