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Not getting any Form 16A for my Fixed Deposits with CANARA BANK

Hi,

I am IT Professional, I have got know about the book” HOW TO BE YOUR OWN FINANCIAL PLANNER IN 10 STEPS” from Jagoinvestor

I have question and seeking for help,

Since FY 2005-06 to FY2012-13, I have invested in FDs (Fixed Deposit) for different tenure like some on things are 1 year term, some of 2 yrs term. Same way, some of the FDs I have collected Interest on monthly basis and some of the FDs I have collected Interest on the time of maturity.

My problem is I have never got TDS Document ie Form 16 A from Canara bank for any of the Financial Years. HERE MY QUESTION IS, WHETHER THE BANK HAS TO SEND FROM16A THRU POST / GIVE AS IN PERSION OR NOT? IRRESPECTIVE OF CUSTOMER IS ASKING OR NOT? THERE IS ANY RBI (RESERVE BANK of INDIA) NORMS OR GUIDE LINES?

NOTE: Even I have not get any TDS Statements.

Why I am asking this questions is, recently I got some of TDS statement (after long fight from Canara Bank, even its incomplete), from that I have understand that they detected TDS. But its not reflected in IT DEPT (INCOME TAX)TRACE Form 26 AS. So I not able to do procedure to get refund from IT DEPT.

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