I am trying to open an account with FundsIndia. I have sent them all the docs including the KYC form and related documents to that. Now, FundsIndia is saying i have a record in NSE KRA with status as “Old Records Submitted” which means, the KYC is not complete. Since the record already exists they cannot initiate another KYC request, even if they do, it gets rejected 🙁
They have asked me get it updated by the previous Intermediatary (In this case ICICIDirect where i had an account before). But the problem is, i have closed this account and ICICIDirect refused to the KYC since i don’t have an account.
FundsIndia has asked me to get the NSE KRA rejected so that they can initiate the new KYC. I dont know how to get this done!
Any suggestions on how to proceed?
Thanks!