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Kotak life insurance super advantage plan

Hi,

 

I am Sneha Deore, holding a kotak mahindra super advantage plan (Policy No. 01907079), Every year i am paying 36,000/- as premium amount. I am paying the premium from last 36 months. 

 

when i have taken the policy, the sales executive & corresponding sales manager shared the information that just pay for 3 years. Later i can close the policy. But when i called up the customer care, the customer care executive is telling that i will not get 1st year premium amount. It means i will not get 36,000/- rupees. It’s completely cheating.. cheating… cheating…

 

Even i asked some more information like can i stop paying after 3 years, then the customer care executive is telling that you can stop after 3 years. but they will deduct some charges from my existing fund value. It means i will get my money only if i pay up to 20 years. This is ridiculous. The customer care executive is telling that it’s indirectly mentioned in the agreement. How could a normal guy knows all these things before??? Now i just need my money back… i don’t want any profit. 

 

what sh I do?

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