I have a feeling HDFC (or some of its staff) is involved in illeglal/corrput activities at least as far as its home loan processing is concerned.
Although not an exorbitant amount, we’ve already paid them much more than the intial estimates they provided as processing charges. Even on repeated requests, they just don’t provide any break-up or accountability but only give vague replies. I wish there was some standardization and rigorous protocols to go by the book.
Three of their staff members in the B’lore Kasturba Rd. branch have really tested our patience with misleading and inconsistent information. After gathering more information and discovering that one of them had taken at least Rs.2000 more than was necessary, I threatened to file charges against him. Couple days later I am informed he doesn’t work there anymore!
Does anyone else have any experience with the staff members in that branch? Is there a way to get them to just do their job honestly without messing things up?
Thanks,