Dear All
I have a Home Loan running with HDFC. When I inuquired their customer care about paying lumsump via Online/NEFT, they said they do not allow it. I mentioned about the RBI mandate which came last year about banks allowing NEFT Tx for pre-payment or EMI, however they are firm on saying HDFC Does not allow it and there is no provision for it as well.
I know going to the bank branch, and paying any lumpsump, however NEFT mode would have been helpful.
Is the bank right in denying such option? If not, what are my options?