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Getting refund of TDS on Fixed Deposit with Form 16A but not mentioned on Form 26AS

Dear Friends,

My Mother is a senior citizen and she has a pension account in SBI, in last FY they have deducted a TDS of more than 10K+ on fixed deposits. Since PAN number was not updated then, nor has the form 15 despite being intimating the bank many a times, well thats altogether different story. Now after much persuation and requests they have issued a form 16A with just now updated PAN number mentioned on it.

After reading so many stories on web and Jagoinvestor forum I find this a case of Form16A and Forms 26AS mismatch if i file a return to IT dept. Since bank has issued a form 16a with only cheque number and date via which they deposited TDS to govt and same is not reflecting form 26AS, which they said can’t happen now as PAN is updated just now.

Please advice what is the process of approaching to IT department for refund and how I should be prepared for further correction if required

Many Thanks in Advance

 

 

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