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dollar/INR conversion rate

Can a complaint be lodged against bank for giving very low conversion rate.I know  banks are free to decide the rate but their should be a limit or barrier. Bank gave me 52.26 when the RBI rate was 53.72 and other banks offered atleast above 53.Can i go to banking ombudsman as i lost quite a bit of money in conversion changes.Please advise what action can i take….

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