Dear Sir/ Madam,
I had a bank locker with ICICI branch in Andheri west for about four years with a security deposit and annual rent agreement. Advance rent was deducted from my savings account for year 2013-14 in July 2013. Mean while I shifted to Navi Mumbai and it was difficult for me to make use of locker hence I surrendered same in January 2014. I sought refund of advance rent paid for unused months which was denied me in branch level and I lodged a complaint on their website and followed till 3 level and all the replies were same, that they will not refund the rent for unused period.
I would like to know it is correct that I will not get refund for unused period or I should lodge a complaint to Banking Ombudsman?
Pl. advise.
V A Kamath