Sir
I have taken a loan from Kangra Coop Bank Dharamsala (H.P) and I was transferring a regular amount to this account through online from my ICICI account. But without any intimation to me the KCC Bank blocked the online transfer facility to this loan account. According to my standing instruction ICICI account was sending the amount. As KCC blocked this facility at their own level, amount transferred gets reversed to my ICICI account.
Now when I contacted KCC authorities they say that as now account has become NPA, NEFT facility can not be restored. Now I will have to send payment through cheque or bank draft, which is not convenient. My query is whether a bank a withdraw such facility suo motto and frustrate the attempt of a customer to transfer money to its loan account.