POSTED BY April 25, 2013 9:49 am COMMENTS (5)ON
Can any one pl let me know, why can’t i transfer my PPF A/c from SBI (Bhavnagar branch, Gujarat) to ICICI bank ??? I have attempted to submit prescribed form ” Annexure-C, Application for transfer of PPF Account” three times, but every time, The SBI staff explains/mis-guide & create resistance…..like….
(1) there will be interest loss, when you transfer the PPF acct.
(2) printer is not working,
(3) server is down,
(4) you have to fill up new Acct opening form
(5) submit KYC proof (that’s also so many time ) etc. etc. …
when recently approached with all original KYC documents & PPF passbook the concerned staff has given me another form i.e. “FORM-A, Item code :2270001…APPLICATION FOR OPENING A PPF ACCT…..UNDER SCHEME 1968”...[ a big surprise, this form is irrelevant !!!! people told me , it is not required for transfer of PPF Acct. ]
The Branch Manager is recently transferred / joined to this place, hence he is helpless & ground staff are dominant to mis-guide/resist the customer.
Can any one pl let me know the E-mail address, Name, Designation & Phone Num. of the concerned RBI department, where i can ask help to get rid off this kind of Non-cooperation, mis-guidance, harrassment, which force the customer not to transfer PPF acct ??
I will be thankful for all your help/guidance to come out of this harrassment.
P.S.: Recently i could success JUST to force them to accept my application. [let’s see, what’s happenes]