Where to find Refund Sequence number?

POSTED BY Bagyalakshmi Sankar ON September 25, 2012 10:04 pm COMMENTS (10)

Hi All,


I asked this question in https://www.jagoinvestor.com/2012/01/income-tax-refund-status.html#comment-52141 and Manish asked to ask this question in this forum.

Hello Manish,

Thank you for the helpful post!

I received an email from intimations@cpc.gov.in regarding refund non issuance due to wrong postal address.

It is mentioned as below:
“In case you are making an online request for refund re-issue by cheque, the below information is required to
avail the service at the e-filing website:
i. CPC Reference No. – This is the Communication Reference No. available on the first page of Intimation u/s
143(1) / Rectification Order u/s 154.
ii. Refund Sequence No. – This number is available in the first page or in the table Refund Particulars above
the Notes, in the above mentioned orders.”

Please clarify where to find the Refund Sequence number. I could not find it at all. I sent a mail to ask@incometaxindia.gov.in but no reply. I tried calling the Bangalore office (o80 number) and toll free number (1800). Both did not get connected.

I am stuck because of not being able to find a damn refund sequence number

Thank you in advance,

Please let me know where to find Refund Sequence Number in case of IT Refund non-issuance?

Thank you.

10 replies on this article “Where to find Refund Sequence number?”

  1. AshishSarraf says:

    I have received intimation of 143(1), but I am not getting what is refund sequence no.?

    1. Hi AshishSarraf

      This query belongs to CA domain, hence we are not the right people to comment on this issue.

      I suggest you get in touch with a CA for this in your city.

      We also have a CA partner incase you want to explore that, Just fill in your details here and they will give you a complimentary call back



  2. Rakshit says:

    hello dear all,

    I have registered my complain at toll free number given on IT website for getting refund sequence number.
    They have registered my complain number and confirmed that the email regarding this will be sent to my Email ID.
    I have registered this request 10 days ago. But till date no email is received from CPC Bangalore.

    Please suggest how would i be able to get “Refund sequence Number” and how would i be able to apply an online refund re-issue request.???
    Experts/Experienced fellow please suggest on this.

    1. Hi Rakshit

      I suggest that you now take the RTI route. You can file the RTI and ask your queries to them. THey are bound to reply you on your queries.

      Its a bit long cut, but works well


  3. Nirmal says:

    I am seeing that my refund status for past year as “paid”. But did not get any payment, nor I received any letter from CPC on the same. How can I verify to which account it has been paid. When I tried to raise a grievance on the IT website it is asking for refund sequence number which I dont have.
    How to handle this.

  4. Nikhil Gagrani says:

    refund sequence number you can find in your refund status as mathematical digits of refernce number given

  5. Rakshit G says:

    Bagyalakshmi…you need to call on 18004252229 & then dial select language then press 9 and then write your 4-digit Numerical number in pan no followed by Date of birt in DDMMYYY and then you will connected to executive and ask them to send you a mail containg CPC no & refund seq no. they will send email 5-6 days at email registerd with them on incometaxindiaefiling,gov,in. Thereafetre u can file rerefund reissue request again on site.

  6. Prabodh Bandivadekar says:

    Hi Vineet,

    You will get you refund sequence number on 143(1) i.e. refund intimation sent by Income tax which states the calculation of your refund amount…. that you must have been received via mail…. still you can call on Bangalore CPC toll free number they will sent you again 143(1) on your registered mail

    Prabodh M. B.

  7. vineet says:

    How do I know my refund sequence number?

  8. Dear Bagyalakshmi, can you mail your refund intimation to us? Please mail it to my personal mail ID.



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