POSTED BY October 19, 2013 5:12 pm COMMENTS (3)
ONSBI :
I have an existing Saving Account.
To park my contingency fund, i opened an Saving Plus Account.
Now, when i deposited cash to my Saving Plus Account it got debited from my Saving Plus Account and got credited to my Saving Account.So always my Saving Plus amount is \”zero\”.
Is this the way Saving plus account behave for SBI , or the bank have made a mistake of linking my Saving Plus account to Saving account.
I would like to have the mod / FD created under my saving plus account only.
Please help me.
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Dear Monica, are there any FDs (MODs) with you or not? You may lodge a written complaint with the branch manager first or can write an E-mail to customer care.
Thanks
Ashal
I also felt about the same and i went to have a talk with service manager. But the lady at Dombivli west branch was not ready to listen. She was of view, that the account is opened correctly.
How do i convince her about the mistake made by SBI. Is there any escalation process?
Dear Monica, please contact the serving branch, there seems some error in your account operation.
thanks
Ashal