POSTED BY September 25, 2013 1:48 pm COMMENTS (7)ON
Last year on April 2012, I opened an Current account in my firm name viz, M/s. Aloewood Fine Fragrances with Axis bank, Dombivli(E), with AMB of Rs.10,000, On 28th of July, 2012, bank charges Rs.36 for SMS service plus service tax of Rs.3.00. Hence my AMB went below Rs.10000.
SMS service for which my AMB went below Rs.10000 was never ever provided by the bank till today plus I was not informed by any other means like monthly bank statement or e-statement. However bank on its part penalised me for not maintaining the balance, at regular monthly interval, charging me monthly for SMS service but to my no avail , not a single sms was received by me through out this period which I was not informed by any means of ”information”. As a result my whole AMB got eroded completely.
On contacting the bank, I was first treated in a disgusting way by a lady bank officer, she was arguing that I had to check with the bank if something goes wrong, and I argue that ’How could I know if something was done wrong by the bank??? without any contacts by the bank or any sort of information.
Hence I thought to seek your advice in this plain case. I am somewhat shocked. I was of the view that my money is safe with the bank claiming to be the second most largest bank in private sector.
M I Mistry