POSTED BY June 18, 2014 5:29 pm COMMENTS (2)
ONTeam,
I have taken a personal loan from ICICI bank for five lakhs. Preempting a pre-closure, I managed to get an email confirmation from ICICI Bank Manager agreeing that there will not be any charges. Now when I approach the bank, they are reluctant to close the loan. Could you please advise on the next best steps to take? Thanks for your advice and time.
Regards
Arun
2021 © Jagoinvestor.com All Right Reserved
If its a floating loan, ICICI cannot charge you a single penny to pre-close the loan. Ask them to refer RBI guidelines given below (Give them a copy of the same) and if they still refuse, file a complaint with the ombudsman
http://rbi.org.in/scripts/NotificationUser.aspx?Id=8905&Mode=0
Please raise a complaint in the grivience section of ICICI. They will be able to help you out.