Dear All,

I request you to help me to take necessary steps in terms of Death Claim of my Father.

He has expired on 25th March 2012 and holds a 3.5 Lakhs policy with SBI Life Insurance(50,000 premium per year). He has taken that policy in Dec 2011. Seems to be more of a Early Claim. He passed away due to Heart Stroke.

As this is a endowment plan. he didn’t have prior medical checkups. We have submitted all the necessary documents for Death Claim including the Service Report from the employer and have also given the necessary details related to Leave Records.

However, they have been delaying this for a long time now. Its been Five months now, there’s no progress. They have been asking us the same documents again and again. Moreover, My Dad was a Diabetic patient. He never bothered about his health and didn’t take proper care about his check ups. Now, the investigation agent is asking for the 2009/2010 health certificates for which we don’t have any of those certificates or treatment records with us.

Looks like they are intentionally delaying this. At a given time, they have told us that its a genuine case and the Claim will be approved within sometime. But today, they state us the same reason.

In such cases, what is the necessary step that I can probably take and let this close. Request your suggestions in this regard.

Regards,
Gowtam