compensation for delay

POSTED BY Sunil Singh ON February 18, 2013 12:49 pm COMMENTS (2)

Sir

Rs. 15000 deducted by failed transaction through CANARA ATM, Delhi on  9 jan. 2013. Complaint to home branch on 12 jan. 2013. but  Rs. 15000/ has been credited in my A/C on (after 28 days) 9 feb. 2013. Now can i Complaint for compensation for delay.
your regards,
LALITA BHADORIYA

2 replies on this article “compensation for delay”

  1. Dear Sunil/Lalita, please file a written complaint with your bank Branch as first step to get compensation.

    Thanks

    Ashal

  2. http://www.rbi.org.in/scripts/FAQView.aspx?Id=75

    You are eligible for Rs. 100 compensation for each day of delay beyond 7 working days after the incorrect transaction was made.

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