ATM wrong transaction

POSTED BY priyanka karan ON January 25, 2013 12:04 pm ONE COMMENT

I am writing in brief.

on 9th december between 9.30-10AM, I withdraw 500/- from canara bank ATM which is in madiwala location (2nd left lane of aayeppa temple) ,I got only 500 rs one note, but i wanted one 100/- note, so again i entered 100/- to get a 100 rs note. but ATM showed invalid amount,so i cancelled the transaction and left with my ATM card.
 
after sometime i got a message of withdraw of 5000/- rs from my ATM. I thought its invalid message and my money will be return back,,after waited 1 day, on 10th i launch a complained and customer care.

I got reply from HDFC saying its a valid transcation with the below details.

 DATE TIME TERM
09/12/12 09:48 08887781
WITHDRAWAL TRANSACTION
CARD NUMBER 5264190157454652-000
ACC-NO SAVINGS 08321000009512
RECORD NO. 9460
WITHDRAWAL 500.00
ACTUAL BALANCE RS.11244.05
AVAILABLE BALANCE RS.10744.05
RESP CDE 000
*************************************
DATE TIME TERM
09/12/12 09:50 08887781
WITHDRAWAL TRANSACTION
CARD NUMBER 5264190157454652-000
ACC-NO SAVINGS 08321000009512
RECORD NO. 9461
WITHDRAWAL 5000.00
ACTUAL BALANCE RS.11244.05
AVAILABLE BALANCE RS.5744.05
RESP CDE 000
*************************************
DATE TIME TERM
09/12/12 09:55 08887781
WITHDRAWAL TRANSACTION
CARD NUMBER 5081598111388108-000
ACC-NO SAVINGS SAVINGS
RECORD NO. 9462
WITHDRAWAL 1500.00
ACTUAL BALANCE RS.2605.08
AVAILABLE BALANCE RS.2605.08
RESP CDE 000
*************************************
 
only first transcation is correct.
rest two are incorrect.

Now they are asking me to go to Police to give FIR, what should i do now? should I go to Police station for this reason? please help

One reply on this article “ATM wrong transaction”

  1. Dear Priyanka, some how it seems your card has been skimmed. Please block your existing card right now & demand a new card at the same time, please file an FIR in the police station.

    Although the matter is more than a month old but HDFC people are right in the sense that first you w’d have to prove that it was not you who withdrew it from the ATM. So please file a police FIR ASAP.

    thanks

    Ashal

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