POSTED BY September 28, 2013 8:52 pm ONE COMMENT
ONBank of Maharashtra charged me DD charges of Rs 5050/ while making maturity payment of my PPF money. I had asked them to transfer money by cheque or NEFT, but they refused and issued me DD. Is there anything I can do?
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You can raise the issue in writing with the Nodal officer of the bank. The details of Bank of Maharashtra nodal officer is provided in the link that I am providing below.
http://www.bankofmaharashtra.in/NodalOfficer.asp
http://www.bankofmaharashtra.in/downdocs/CodeComplianceOfficers_new.pdf
Even after this your issue is not resolved within 30 days of your complaint, you can raise your grievance to the Banking ombudsman (i.e. RBI) in their website. There is a complaint form available.
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Hope this solves your query.
Thanks
Lokesh Jain